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July 8, 2024 15 mins

Ron Ananian, The Car Doctor sits down with Cailee French of New Hampshire Oil Undercoating of Maine to talk about vehicle rust protection and undercoating. They cover the range and answer the questions of how, why and when is the best time to do vehicle undercoating. Tune in to find out if your car wash is actually doing more harm than good to your vehicle. Whether your are driving a new vehicle or old, you can benefit from undercoating and this interview!

Find out more about us at www.cardoctorshow.com ,  @ronananian

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:13):
Welcome back listeners, Ron and Any and the car Doctor. You know,
it's warm weather and it's probably not the time to
be thinking about this, or is it okay? Taking care
of your vehicles underside the undercoating area, the part that
we worry about when winter will come back. It will
come back. I know it's hard to believe this time
of year, but we will be cold again soon and
we have to think about getting the vehicle ready for it.

Speaker 2 (00:33):
Well.

Speaker 1 (00:34):
Winter driving and just taking care of it year round
is a good option as well, because weather comes in
all shapes and sizes, especially in the last couple of years.
So we've reached out to Kaylee French. She is the
Nhou Mobile franchise up there in Belgrade, Maine. We thought
we would go as far north in America as we could,
and we're here talking and chatting today with Kaylee. Thanks

(00:55):
for joining us today, Hey.

Speaker 2 (00:57):
Ron, I appreciate it. You are right. Winter's around the corner,
and it's actually best to think about undercoating in the summer.
Our product actually works well with the heat. It makes
your money go a little bit further and the product
works a little bit more for you when it's warmer
out so it's a great time to start thinking about that.

Speaker 1 (01:12):
Let's start there. Why is that it works better in
the warm weather?

Speaker 2 (01:16):
So our product is meant to creep, so it's meant
to work for you as soon as it's applied to
the frame. So one quarter sized amount of our oil
undercoating is going to creep up to seven inches. That
just happens faster and more efficiently when it's warmer. Do
you think about oil, It's going to stay liquid, it's
going to stay wet, and as soon as it's warm,
when it the frame itself is warm, it's going to
spread a little bit further. Still going to work when

(01:36):
it's colder, just works a little more efficiently when it's warmer, Kaylie, What.

Speaker 1 (01:39):
Do you say to the person that goes, well, listen,
I just bought a brand new vehicle, and you know
everything is galvanized and protected, and you know it's anti
rust this and anti rust that, and you know I
shouldn't have to put any sort of undercoating on a
fifty or sixty thousand dollars vehicle. How many times do
you answer that question in the course of a week.

Speaker 2 (01:57):
Quite frequently, And I would say, manufactures want you to
keep coming back to buy a new vehicle, and they've
got to give you a reason to do that, and
it's impossible for them to guarantee no rest will be
on your vehicle. Rust will really attack anything, anything that's metal,
anything that's aluminum. It's going to go towards there's wire
harnesses in there that are going to be vulnerable because
they're now using soy wiring components. Our undercoating is going

(02:19):
to help with that as well, because mice get in
there and that's you know, soy is they're attractant, that's
what they want. So it's the protection against rust because
Maine is just so brutal as far as many New
England states with the salt roadbrind that they do use,
so there's really no way around it. They can't get everything.
When they're manufacturing a vehicle. There's you know, rust that
gets into the wire harnesses, it gets into the folds

(02:41):
where they do all their world jobs. It gets into
the parts that you can't see and don't even know
are they're So it's really I know, we spend a
lot on these vehicles, but that's why it's beneficial to
spend just a little bit more to keep them safe,
keep them safe against all the rest and it does.

Speaker 1 (02:53):
I mean, and Maine, you know, you guys are nationally
known as a very corrosive state, right. I still remember
we were talking before we went on here here today
about the bridge and bath main it that it corroded
and rotted away. I think it was ten to twelve years
ago because of all the corrosive that's put on the road.
It actually rotted a steel bridge off its foundation. And yeah,

(03:15):
you know that's that's like, wow, that's quite an achievement,
you know, all in the interest of just trying to
keep the roads clear. And you know, in this in
this day and age of four wheel drive, all wheel
drive drive up the side of a building vehicles, I question,
you know, are we using too much corrosion so people
are too much corrosive anti corrosive material. You know, people

(03:37):
need to undercoat their vehicles. Is it is it becoming
a maintenance it them now?

Speaker 2 (03:42):
Kayley. Honestly, it should be looked as such. There are
different variations of undercoating that you can do, but an
annual application really kind of is a good maintenance item
to consider. There's no reason that it shouldn't be just
factored in it's costs less than most people's car payments.
So when you look at it that way, it's really
adding a lot of value to the vehicle and it's
going to keep it on the road a lot longer.

(04:03):
And people, you know, people do oil changes, they check
for all of their fluids on the daily. They replace
ball joints when those you know start going. So this
should be considered just as that.

Speaker 1 (04:12):
Why don't I want to take you know, why nho you?

Speaker 2 (04:16):
You know?

Speaker 1 (04:16):
What makes you guys different than either other undercoatings? Or
why can't I just put used oil in a spray
gun and just spray it on the underside on my car?
Isn't that the same thing?

Speaker 2 (04:25):
Well, that's illegal to start. You don't want to use
used motor oil. That's not going to get you very far.
But any show you in New Hampshire oil undercoating, the
undercoating itself does really get set apart from other undercoatings.
The reason for that being is it can't be broken.
A lot of undercoatings that are advertised are solid. They
harden up to the frame and they form what seems

(04:45):
to be a barrier, but that's going to get chipped
it's going to get cracked, and at that point you're
really kind of being counterproductive because moisture can still get
up there. Our product stays fluid, so by that it
doesn't just harden up and stop working for you. It
stays fluid and can tinues to work for you because
it heals back over. So with that being said, if
you're looking at a paint job and you scratch it,

(05:06):
you're going to see a white canvas again on that
scratch mark. But our product is going to keep creeping,
so it's going to keep healing over itself. And when
it heals back over, it's really just putting that shield
back up against rust. So that's one of the great
benefits is it actually penetrates the metal so it can
keep doing that. The oil itself is also you know,
self healing, so it displaces moisture and removes oxygen. So

(05:28):
when you take those out of the equation oxidization cannicer,
so you're really removing the possibility of rest right there.

Speaker 1 (05:33):
Well, and that's what because and that's what creates rust, correct,
you know, it's it's a combination of things. I say
this all the time. You ever go down and you'll
see you know television or movies where they've got shipwrecks
down at the bottom of the ocean, and if they're
far enough down, they're not rusted because there's no oxygen
in the water and it'll sit under the water. So

(05:54):
it's not necessarily water that makes something rust. It's got
to be water oxygen. It's got to be the right
combination of things. And what NHO you does. You touched
on it for a second there about the barrier, right
That barrier that NHO you creates is key to protecting a.

Speaker 2 (06:09):
Vehicle, right right, So when I mentioned that, it penetrates
the metal. So if you picture it in your head
and you think of a dry slate and then you
drop some water, say even a paper towel is a
good analogy. If you put a drop on a paper towel,
it spreads right out and you can kind of see
it penetrating. And then our product is going to continue
to do that so it can continue working, continue creeping
throughout and then it can you know, get anywhere. At

(06:31):
that point, our product gets to base metal that you
can't see it gets. It gets everywhere throughout the vehicle,
all of the folds, all of the you know, channeling
underneath the vehicle rockers, cab corners, things that you can't
readily see just by looking at it. Even if we
spray in that general area, it's going to get there.
So by kind of forming that barrier, it's blocking out rust.

Speaker 1 (06:53):
Now, nho you product, we'll talk about that specifically versus
the other guy. You know, it has to be reapplied
at certain time intervals or does it? How does that work?

Speaker 2 (07:04):
Yeah, So the base of our traditional oil undercoding product
does have to be applied annually. The reason for that
being is, you know, it's always getting attacked by salt
roadbrind so we do like an annual application on there,
especially in Maine where the conditions are what they are. However,
we do have a newer product that's gone through rigorous

(07:26):
testing and it kind of mimics our traditional oil undercoating
in the way that it does remain fluid, so that
one's called a hybrid, and it's kind of hybrid because
it's a lot like our traditional product, but it is
a little it's set apart just a little bit. And
the reason for that being is because it's looked at
as a permanent coating, but not permanent in the sense
of the other ones that are going to harden, crack

(07:48):
all the things that we don't want on an undercoating.
Our hybrid product does remain fluid like our traditional oil
undercoating does, but it does kind of you know, pure
up for you. It's a semi solid hersal on that one,
so that way you're still getting the creeping capabilities, so
you're still getting that maximum protection, but it's more drip free.
And if you start early, like that brand new sixty

(08:09):
thousand dollars truck we were talking about, if you start
while the vehicle's new, you can actually get that product
to be lifetime warranted on your vehicle. So at that point,
we do touch ups every couple of years to make
sure we're getting in the channels like we need to
all the places you can't see that we've talked about.
We want to make sure we're touching those up because
you can't you can't keep us out of there forever
if you don't keep taking a peek and making sure
you're reapplying. But the actual undercoating itself of that hybrid

(08:33):
will be warrantied to last for the life of the vehicle,
assuming you keep up with your checkup.

Speaker 1 (08:38):
You know, I never knew undercoating could have so many
aspects to it. You know, I've seen the hybrid. We've
worked a little bit with the hybrid in the shop,
and it's it's neat for everybody out there that may
not be able to visualize it and tell me yes
or no, okay, Lee is it. It's kind of like
that hard shell chocolate on top of that soft vanilla
ice cream cone. It's like it's got that rigidness to it,
but it's got flexibility also that it'll adhere to the

(09:01):
body and flex with the body as the vehicle goes
down the road. And it looks great even after it's
being used for a while. It doesn't disappear as fast.

Speaker 2 (09:09):
It's true. It's true, and it's honestly. It's a matte
finish too, which is nice. Our black undercoating is a glossy.
Some people like glossy, some people like matt The hybrid
is a matte finish because it is kind of curing
just to touch there, like that hard shell you mentioned,
but it's not hard in the sense that it'll be cracked.
So it's important to note that because once you have
a shell that does crack like a lot of those
permanent undercoatings out there. Your vehicle's just as vulnerable as

(09:32):
it was before. And you know, rocks do fling up
as you're driving down the road, especially in me. And
we have dirt roads everywhere. Oh yeah, you want to
keep that in mind. For sure.

Speaker 1 (09:40):
Mains a tough environment. Hey, Kayley, can you stick around.
Let me pull over and take a pause. When we
come back, I want to talk to you a little
bit about well, I want to know about car washes
and undercoating products, and then I want to talk about
my favorite product. You guys have mouse Out. I love
mouse Out. Mouse Out's great.

Speaker 2 (09:55):
You know.

Speaker 1 (09:56):
To me, that's the best thing about all of this
because I can protect my car and keep critters away,
which caused so much problem. So stay put. We're talking
with Kaylie French of New Hampshire Oil Undercoating of Maine.
I'm ronning any and the car Doctor. We'll both be
back right after this. We're back. We're talking today with

(10:47):
Kylie French of New Hampshire Oil Undercoating of Maine. Kylie,
when we pulled away, the questions were about car wash,
taking your vehicle as you after it's been undercoated and prepped,
you know, do car wash is hurt it? What does
a car wash do? And then regards to you know,
car washes take off salt and corrosives anyway, So why

(11:08):
do I need to undercoat my vehicle in the first place.

Speaker 2 (11:10):
Yeah, so undercoating aside, we really don't recommend undercarriage car washes.
You can still go through the car wash, but that
undercarriage package is really what does the damage. So many
car washes are using recycled water because they have to.
They don't have an endless supply of clean water, but
they can't eliminate all of the corrosive solutions that they
washed off the person before you use vehicle. So you
combine that with the fact that it's a high pressure

(11:31):
water and it's pushing up into the undercarriage of your vehicle.
It's getting in every nook and cranny, and it's getting
where water, let alone, salt brine was never intended to be.
So it's very counterproductive. But our product itself, once it's undercoated,
it penetrates that base metal. So even if water hits
it in some wipes the way, it's already penetrated, so
it's there, but we still recommend just to let the
product do its job. You don't need to wash it off.

(11:53):
If there's salt on top of the oil. The product's
going to work for you's going to keep working for itself,
and just yeah, just let it be, let it, let
it protect your vehicle.

Speaker 1 (12:01):
We're back to that barrier thing, right that we talked
about before. That that barrier. Once it's there, it's there.
So let's go to my favorite product that anyhou has.
I mean, I like them well, but this one just
puts a smile on my face. Mouse Out. Tell everybody
what mouse Out's all about.

Speaker 2 (12:15):
Yeah, so mouse out is the name. It keeps the
mice out. And you don't think it's really a necessary thing.
But a lot of vehicles and main a lot of
people have land field mice. They're everywhere. And our wire
harnesses I think I touched on that before, but a
lot of manufacturers have switched to soy, which is environmentally friendly,
but it also attracts the mice. So that wire harness
is their key components to any vehicle, especially the newer ones,

(12:37):
because the wiring does so much, it keeps everything on
one bad wire. One chewed wire can cause you havoc
and send you to the dealership so fast. Troubleshooting is expensive.
But our mouse out product actually has peppermint oil and
a predator scent in it, so you can't detect it.
Humans can't detect it, but it deters rodents and four ways,
the sense, the taste, the touch, and the predatory fear.

(12:59):
That's the product itself. So my smell it and they
literally run the other direction. They've seen it in testing happen.
And it's ninety two percent effective to keeping mice out
of vehicles, which is incredible.

Speaker 1 (13:11):
And you can put a little bit of the mouse
out under the hood and key areas too, correct and
that if something gets under the hood, it's going to
be pushed out as well.

Speaker 2 (13:18):
Yeah, yep. We put the mouse out everywhere that's hidden.
Because mice they have to find, they have to have
a path to travel, so we don't just put it
in where they like to hang out. We put it
on the path that they use to get there as well,
so we don't even give them a chance to get
up there, and you know, cause cause havoc under there.

Speaker 1 (13:34):
It makes sense makes sense, Kylie, I want to thank you.
I've had a I've learned a lot. I love learning
about undercoding, especially NHOU because it's a fascinating product, and
I just the more we learn about it, the more
we really enjoy it. And we see it in the
shop now and it's doing quite a great job. You
guys are really hard at it and doing some wonderful things.
If the listeners want more information, I mean, first of all,

(13:56):
in our last minute, you know you're in Main. Do
you cover the state of You're mobile? Right?

Speaker 2 (14:01):
We are so anyhow, you of Maine. We travel the
entire state of Maine, and we're fully mobile, so we
come right to you. You don't have to sit around
in the shop. We'll come to your house, we'll come
to your work, we'll come to your barbecue and undercote
everybody's vehicle. Takes about an hour to be done for
one vehicle, but we've done at least ten a day.
So yeah, if you're in Maine, check us out. We
have a Facebook page or a website. NHO you of Maine,

(14:22):
You're welcome to give us a call. Two zero seven
six two zero six eight five nine two zero seven
six two zero six eight five nine and yeah, we're
happy to answer any questions. Get you on the books.
Our books do fill up quite fast, but we do
have openings for the season still and then if you're
not in Maine, but maybe close check us out. We
also have a shop in Chichester, New Hampshire, and you
can go there nhoil undercoting dot com to find another location.

(14:46):
There might be one closer to you.

Speaker 1 (14:48):
Perfect, Kylie. I want to thank you. You have a great
rest of the day and you keep undercoat and kiddo
and yeah, thank you. Roch Bud, You're very welcome. You'd
be well. I'm ronning any and the car doctor. We
are back right after this. Don't go away then,
Advertise With Us

Host

Ron Ananian

Ron Ananian

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