June 11, 2025 • 58 mins
Among the most stressful events in life, moving is often cited as a top stressor, ranking third, only after the death of a spouse and divorce. In today’s episode, we tackle the many challenges of moving—especially for older individuals and families—in our wide-ranging conversation with Robert Esposito, the entrepreneurial owner of Relocators, a multi-dimensional moving and transitioning company. The author of a new book, Nobody Move! (Without Reading This), Rob lays out his roadmap that has helped thousands of families manage the logistical complexities and emotional struggles of relocation. He’ll explain how he assembles a comprehensive range of services, from same-day moving and relocation, to clean-outs, storage, estate sales and online auctions. Rob will offer stories, advice and insights into the moving process, while answering a host of questions he’s addressed over the course of his professional career: What do families need to know before they start a move? What are the tasks people most often overlook and fail to plan for? When (and how) should family members be involved? Ultimately, Rob’s goal is to disrupt the real estate industry, exhorting other professionals to listen more to their clients and help them understand the complex journey they will be going through.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:24):
Welcome to forty five Forward with host, journalist and speaker
Ron Rowell. Ron's mission is to make your second half
of life even better than your first. Most of us
are just approaching our half life when we reach the
mid forties, with many productive years ahead. Ron is here
to help prepare us for this kind of longevity by
(00:47):
providing vital strategies to shift the traditional waiting for retirement
model to a continuous, evolving journey of compelling life chapters.
So now please welcome the host of forty five Forward,
Ron Roel.
Speaker 2 (01:21):
Hello, everyone, Welcome to forty five Forward on Bold Brave TV.
I'm your host, Ron Roell. Now, over the course of
our life, we're likely to experience a lot of stressful events.
The top stressor interestingly, after the death of a spouse
and divorce, is moving. In today's episode, I'll be talking
with Robert Esposito, who is the owner of Relocators, a
(01:42):
multi dimensional moving and transitioning company who'll be tackling the
challenges of moving, especially as we get older. Rob is
the author of a terrific new book, Nobody Move without
reading This. We'll talk about his book, which is designed
to be a roadmap to help families manage both logistical
complexities and the emotional struggles relocation. He'll describe his range
(02:06):
of services from the same day moving and relocation to
clean out storage, estate sales, and online auctions, and he'll
tell us stories, provide advice, insights, and lessons learned over
the course of his career. So now let's meet our guests.
Robert Esposito, Rob, welcome to the show. Thank you, Ron,
pleasure to be here. Thank you for pleasure. Yeah, pleasure
(02:27):
to have you. This is an important topic and we
go through it and you what's interesting is that it's
not just about moving. You have an interest in broader
context about making transitions in life. So speaking of Wie,
let's we have a lot to talk about. But I'm
always interested in my guests life themselves. So tell us
a little bit about how you got to where you
are today.
Speaker 3 (02:49):
I thank you and thank you for having me. Thank
you for the woman introduction. My father was a city
fireman and my mother was a secretary, and she to
liquidate her mother's home. She was I guess you'd call it.
I'd call it the caretaker of the family. And we
were moving her out to Long Island and she put
an ad in the paper, old stuff out. Old stuff
(03:13):
out brings the money in. Let us show you where
to begin. And from that she was one of Long
Island's first estate sale companies. And what was a joke
to me as a teen, I wound up helping her
later on.
Speaker 2 (03:27):
Wow. Interesting, So mom and son, I like that story. Yeah,
different different spinning on development of a family business. So
that's great. So it became yours, so absolutely. Yeah, So
let's talk about the founding of Relocators and talk about
what the company is about. You know, what the basic
goals are and your services.
Speaker 3 (03:49):
So I went to Saint Joseph's College and I was
helping my mother out with clean outs, and I was
always being asked to do small deliveries into assisted livings.
So I saw that the industry was fragmented and transition
out of a home took so many different people to
do it right. I borrowed four thousand dollars from my
(04:10):
father and I purchased my first box truck and I
incorporated Relocators to try to provide like an end to
end solution to trans Okay, that's how I started. And
you know, from the first day I was able to
get a few jobs from my mother's clients, and you know,
make it work. I think within six months I never
(04:30):
had a secondary job again.
Speaker 2 (04:35):
One goo is that.
Speaker 3 (04:38):
Eighteen years?
Speaker 2 (04:40):
Eighteen years? It goes quickly?
Speaker 3 (04:42):
Okay, I just hit forty. It feels like it's quick.
There you go.
Speaker 2 (04:47):
So you're right in my demographica forty five forward. You're
right there? Yep, yeah, good good. So let's let's describe
a little bit about so I know that you're sort
of and dan, as you said, so it's full service moving.
I guess you have it. How does that work? So
you have same day service where you people helping to
(05:07):
move and then people helping to actually locate a new location.
Speaker 3 (05:11):
Is that right? Yes? So we do a multitude of services.
We do full service moving, packing, which includes packing uh,
full service storage. We also do online auctions, estate sales,
house clean outs, and one of our best services is
where we can you know, clean out of house and
(05:33):
move the other person out and have two homes ready
in one day. So we really try to be as
efficient as possible for the home worlder.
Speaker 2 (05:42):
Yeah, and I suppose so I deal with generally a
little bit older demographic, but I assume also there there's
there are differences at different ages, right, So I mean
there's there's the stress overall of moving. I mean, big change,
a lot of stuff. And I assume that that they're
(06:04):
distressors are probably they probably sort of equivalent, you know,
if you're in your forties versus your sixties, but they're different,
you know, so I guess it'm portant. They're moving. You're
maybe moving your whole family, whereas later on you're maybe
moving you yourself and your spouse. But it's psychologically also
(06:24):
like okay, this is it, you know, and you're downsizing often,
So tell me about some of the differences from you know,
sort of midlife through later life.
Speaker 3 (06:35):
So in the book, I actually talk about this right away,
and like the about the book section where there's four
main reasons. It's your caretaker is making you move, because
well they're your caretaker. It's a positive life transition where
you're moving ahead. I don't say negative, I say a
non positive because you know, you never know if a
(06:58):
divorce is a negative to some people, it's all it's
all personal choice, or you know, changing jobs is a negative.
So you have all those downsizing, but then you have
the downsizing and a caretaker because life goes full circle
and now your children want you're near or your children
are putting you in a place to have more care
for you, and that's where it kind of transitions.
Speaker 4 (07:22):
Mm hmmm, yeah, the person who's once capable, right right, Yeah,
So take me through some of the initial steps though,
So someone wants to move, and what are some of
the immediate things you try to handle with them. I
think that probably you know, you handle all the logistical
stuff as I mentioned, but you probably feel like, you know,
(07:45):
like part time therapist.
Speaker 2 (07:48):
Initially, especially you know, what are their concerned, what what
what are some of the things that that you immediately
have to affect and kind of colme and sort of
get them or towards the process.
Speaker 3 (08:03):
I think the number one thing you can do with
any any vendor, especially that's dealing with somebody through a
stressful or emotional time is understand that you're they're not
just a transaction and there's a human element to them,
and that you understand the human element. You know, it's
one of those things where it's one of the top
three stressors and you know, next to serious illness, like
(08:27):
how does moving come before cancer? But the fact is
it's not the logistical move. And that's kind of what
I'm putting a voice on. It's like this inner battle
that I think most people have between like home and
grandma's house, childhood feelings and la teen's promiscuity. You're backpacking
(08:47):
through Europe and you like kind of personify all of
that into these pieces like if your children are moving
out of the house and now it's time to downsize,
you start pulling the crib out of the attic, you know,
and then you get those so understanding what they're going through,
I think is the biggest thing you can do, and
helping them with a plan where you say to them, hey,
(09:10):
I'm hired by you and I'll do whatever you want,
but you're wrong here. This is the best thing you
could do. I'm the expert. And being able to have
that confidence is very important.
Speaker 2 (09:20):
M m okay. And so when they engage you, so
you basically you sit down and you work out a
plan with them first like what do you need? You know,
what do you and I guess you get a sense
of what do they want to hold onto right and
you know what are their concerns about where they're going.
I guess a big especially elder. I guess the biggest
(09:42):
thing probably is downside, right, is how do you handle
all the stuff they have and let go of all
that stuff?
Speaker 3 (09:49):
Yes, but even on like we sell these things with
nobody moving now, stick and sort and it's color coded stickers,
and people don't realize that even if you hired them
best movers, if you're moving from one location to another,
you have to be the foreman. Nobody's going to be
able to tell them where to put stuff. You know,
(10:09):
maybe you have to hire someone to be like an
interior decorator. But the truth is even the most high
level companies without having that person, the co owner needs
their own spokesperson foreman, so to speak. So these stickers
and prepping it prior allow you to not have to
(10:30):
do that as much, and it takes away ninety percent
of that work and a lot of course because there's
not one hundred questions on where does this go? Where
does this go? So we try to do it both
practically and emotionally. Robs.
Speaker 2 (10:45):
So the stickers are what they're they're basically saying keep
or dispose or you know, place in someplace. What are
the stickers actually.
Speaker 3 (10:54):
Do that too? But let's say you're moving a family
of four, you might have a blue sticker for your
son's room and a pink sticker for your's room, and
yellow sticker for the main room and green sticker for
the garage. Then the movers can sticker all the items
and then in the new house you put the corresponding
color on the door as you out there, and the
(11:17):
guys know exactly where to put this stuff because there's
a color on the piece.
Speaker 2 (11:22):
Got it, got it okay? And there Yeah, yeah, I no,
simple but effective stuff, Yeah, absolutely, because there's a lot
of pieces you're working on, and then you're trying to
make it as simple as possible so they can you know,
focus on just just doing it, you know, absolutely. Yeah, Yeah,
(11:42):
And I know that you also have dealt with kind
of crisis moves, you know, precipitated by you know, kind
of natural disasters. You know, I think and you mentioned that,
you mentioned me that you were you're involved. We're up
here with superstorm standy and then you know in Florida,
(12:05):
so talk a little about that to this. So those
are really traumatic moves, you know, or restorations and then
maybe you.
Speaker 3 (12:11):
Know, yes, after Sandy, because we did clean outs, you know,
we were able to stay working when there was not much
moving going on, right and I was still kind of new,
you know, it was four years in, but it allowed
me to have a window into that business. And over
(12:32):
the years we've kind of became like a resource for
all restoration companies we work with, like forty and as
well as insurance carriers. And when there's fire or water damage,
you know, we come in and we take the salvageable stuff.
If it needs to be cleaned, we clean it and
then we started so the reconstruction's done. The difference with
that move is contrary to what I said in the
(12:54):
last segment. Just now we have to put the stuff
back exactly as it was. We make it like nothing
ever happened. So now we're using you know, cam company,
cam softwares and matter ports that do virtual walkthrough so
we can put your books back in order exactly how
they were, you know. So it's a totally different type
(13:15):
of moving. But the idea is that, hey, it's just
another level of stress and that's what we're good at
helping people with.
Speaker 2 (13:21):
So wow, so do you just like take pictures of
the way things are and it's you know, got to
restore it this way, right, Yeah, exactly, Yeah, and uh,
tell me a little bit more of thout these experiences.
What was it like doing that, you know, especially for me?
And so we were lucky in superstorum standing. We had
(13:44):
a lot of tree damage and you know, property damage
in general, but the house itself was okay. We didn't
get flooded. But but that's you know, dealing with when
when you lose your possessions. You know, it's you know,
I'm just recalling that last year we were down just
(14:07):
visiting with my brother in North Carolina and yeah, well
he was in South Caroline. We just we're visiting in
State Park in North Carolina where Hurricane Heleen hit and
just totally devastated this town, Chimney Rock and it was
(14:28):
just gone. I mean that's you know, so it can
be really something.
Speaker 3 (14:35):
It's absolutely tragic, and you see the level of which,
you know, like devastation can happen. And I've seen it
on all levels, from the most high end in Manhattan
to the burning of Breezy Point. You probably remember if
you were on an island oring sandy in Florida. We
did a lot of work in Santa Belle Island and
(14:59):
it's a beautiful island. It's almost like not even known
by most of America, like you wouldn't think you're in
America there. And these people, they were being guided by
us on zoom calls, like neighborhood calls to explain everything
to them and the confusion, and my heart went out
(15:22):
to these people. And most of them moved their vacation home,
so maybe insurance wasn't as good as their first residence.
And you understand that, hey, they they're more fortunate, and
you know, they're probably better off, but at the same time,
they're still losing their vacation home that they worked for.
And the confusion on what's salvageable and what's not and
(15:44):
what's going to be covered, and even to the point
where one elderly lady gets on and she was like
I'll never forget. She was like, you told me that
the stuff outside is not going to be covered by
insurance and just to call in your car because insurance
will take care of it. But what if your neighbor's
car floated into your garage, like you know, like that's
(16:05):
where they were at at that point, Like what do
you do about that? You know, I remember thinking like,
how are you going to answer this one? Yeah?
Speaker 2 (16:12):
Yeah, Well we'll figure out how to answer that one.
But we first of we're going to take a quick
break Rob, so folks, don't go away. We'll be coming
right back after a short break and much more with
Rob Esposito, so don't go anywhere.
Speaker 5 (16:29):
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(17:51):
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(18:14):
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Speaker 2 (18:32):
Welcome back, folks, this is Ron Roell on Old Brave
TV forty five forward. We're talking today with brob Esposito
and the founder of Relocator Services and the author of
Nobody Move Without reading this. Before the break, we were
talking about some of the catastrophic situations that Rodbits involved
in in terms of helping people move or restore their
(18:54):
places and so forth. So now I'm going to shift
a little bit just to talk more broadly about what
he's got in his book. You know, at the end
of the book, you know why you wrote it, and
you know what's in the book. So talk about how
you decided to write the book.
Speaker 3 (19:11):
So I decided to write the book because when I
started out where I thought the fragmentation of the industry
was the problem. I learned in my career that the
emotional was the real problem. And it's not the logistical moment.
It's you know, every moment from when your last child
(19:32):
leaves for college and you look around and think your
house might be too big, through months and years later,
through the logistical move two months and years later where
you like find a barber and beauty Paula you love
so to speak, like till you're finally settled, and it's
that whole thing, and it kind of all becomes a
(19:53):
perfect storm in the day of the move, and that's
why the tensions are so much and the stressors are
so high. So I wrote the book kind of because
the real estate industry, I felt was not having it
correct by giving away non functional closing gifts at the
closing table. You know, why not put the money as
(20:14):
a listing appointment gift to prepare these people for something
they're going to go through. Because the truth is, all
of this stuff is common, but when it happens to you,
it feels unique to your experience, and nobody was kind
of like, it's not a taboo, but it is a taboo.
Like people don't talk about like, oh, they hate their
sister now because you know, they have to clear our
(20:36):
moms home or you know, what happened with their children,
or what drawers were seen by the movers and all
these things that people don't you know, discuss openly, but
they kind of live that stress and that trauma, especially
when they're compiled with Hey, you know, splitting up the
home after a divorce or unloading the house. I grew
(20:56):
up and really affected me. You know, people don't want
to admit that maybe or it's just not something I
see openly talked about.
Speaker 2 (21:04):
Yeah, so I guess, yeah, A lot of it has
to do with you know, families, you know, so maybe
it's a couple moving, but then their kids are involved,
their adult kids, or sometimes they're you know, if they're younger,
they're still a team kids moving with them. So how
do you deal with the family situations?
Speaker 3 (21:27):
I try to give advice when it's warranted and if
I may, if I'm asked what I recommend to everybody,
and am a big promonent proponent of I came up
with the concept that I've seen that no matter how
many children are in a family, when a parent dies
(21:48):
and there could be one person, this dynamic of three
personalities always shows up where you have the caretaker, the executor,
and the one that doesn't like give a shit, and
they clash at the emptying of the home. And the
issue is that the caretaker spends years caring for mom
(22:10):
or dad. They never take money because it's life full
circle and that's what they're supposed to do as a human.
They probably feel because they have that mentality, But as
soon as their brother John becomes the executor. Well, now
they want reimbursement for that money. So like there should
be a law that if you're caring for your parents
and there's a will, you're getting your hourly rate whatever
(22:32):
that's supposed to pay, and you'll avoid all these family conflicts,
you know. So I try to just say what I say.
And that's why I'm steering more towards the books and
stuff now, because the things are common and it just
happens in every family.
Speaker 2 (22:46):
M So you talk about the book as a roadmap,
So walk we through a little bit of the U.
Walk we through the sort of the logistics of the chapters.
How do you go step by step through this?
Speaker 3 (22:58):
So it'd harder ghost writer in Britain, like a British scholar.
And then I went to hand it in and it
wasn't my voice. I wound up kind of rewriting the
whole eighty thousand words in six weeks. Wow, and yeah,
I created this whole structure where it goes each chapter
goes horror story, advice hacks, real world hacks, and then conclusion.
(23:25):
And then most of them have an expert giving advice
as well. In the real estate profession, not a real
real estate, actual but someone who's around the business. And
it also has overarching themes, you know, of accountability and
kind of like business and tips, where it's it's moving,
(23:47):
but it's moving through life. You know, it's like the Bible,
I'm moving and all the ways you'd move, but it's
really telling you to move through life and you know,
recommending things through life. It starts out with the chapters.
Schneider's chapter, which I added in the last two weeks
because I had I was moving him and I asked
for a feature, and he wound up writing a personal
(24:10):
story from his childhood which is about like a bait
and switch move, which is kind of like the reason
I wrote the book in the first place. So it
was like, holy cow, I need to make this a
you know, an actual chapter. This isn't just a feature.
And so I added a prolog and epilogue which kind
of gave it those overarching themes. So it's pretty cool.
Speaker 2 (24:29):
Yeah, So for those who don't know d is who
from Twisted's Sisters.
Speaker 3 (24:33):
That, yes, the lead singer is a local legend on
Long Island and he's a you know rock star from
the eighties. We're not going to make it.
Speaker 2 (24:42):
Yes, yeah, yeah, and so he was at your book
launches that right.
Speaker 3 (24:50):
He filmed the commercial for the book.
Speaker 2 (24:52):
Oh okay film, yeah, okay.
Speaker 3 (24:53):
Yeah, he accidentally launched the book because the news they
picked up him filming the commercial. Yes, yes, we're running
a commercial with him on News twelve right now, right, Okay,
that's pretty cool. Yeah, so let's let's walk. There's some
of these things.
Speaker 2 (25:08):
So some of the examples you want to talk about,
some of the horror stories and some of the advice
and what the hecks.
Speaker 3 (25:17):
Sure. One horror story that always comes to mind is
the gentleman was moving his family to Florida. He was
telling everybody that they were moving to Florida. We came
to give an estimate storage move. There was going to
be delayed between behind the house and the day we
(25:38):
moved this stuff out. He surprised everybody and was really divorcing,
and the letters came and the poor wife and us
relocators were left kind of holding the bag and the
stuff was stuck in storage for seven years while they
got litigated. And like, imagine the thought of putting your
(26:03):
eight year old child stuff in storage and not seeing
it again until they're fifteen you know, like you never
think something like that could happen when you're packing a box,
you know, But that's the stress we're talking about. Wow,
that's an unfortunate story.
Speaker 2 (26:18):
Yeah, so you say, were you still there on the
other side of that story.
Speaker 3 (26:25):
We didn't make a dime until seven years later and
they paid us all and when you got settled in
court and I met her that day and it was
very rewarding meeting her and you know, seeing her. But yeah,
it had been a long arduous situation. Wow. But you
see it on both levels, Like we don't let people
(26:46):
into the their estate sales. I shouldn't say let we
advise them not to because they're so emotional. And one
time we had an elderly woman who I think she
had I think she had cancer. I believe she had
like diabetes. She had a few different illnesses, but she
was still going in her mind. She was sharp as
(27:08):
a whistle, pushing ninety years old, and she insisted on staying.
And when my manager walked upstairs to check on her,
she had, you know, her stomach and nots thinking she's
going to be so emotional, and it turned out like
she was all done up with makeup. And address because
(27:28):
she was fascinated by how many elderly men were showing
up to her state sales. She wanted to make someone
so you see it, you know, you see life full
circle there. Yeah, pretty cool.
Speaker 2 (27:40):
Yeah, that's funny. It's funny. And so let's talk about
some of the advice and some of the hacks, some
of them, some of the significant hacks people should know about.
Speaker 3 (27:51):
The number one thing I say is, before you call
anybody in if it's a house that is of any
sentimental value to you with you know, maybe a house
you raise your children in, or the house you brought
your child home in, or the house you were raised in,
videotape the entire house. Before you call anybody, before you
do anything. Do that. That's the biggest advice I could
(28:13):
give everybody, because I've seen time and time again people
would pay a fortune to have that when they no
longer can, and they don't realize it till it's too late.
A dumb one that, you know, it's kind of like, oh,
of course, but nobody thinks of it a lot is
you should have the locksmith at the house today you're
(28:33):
moving in. You know, you have people that you have
no idea who has the keys to your house and
it might not be the person you bought the house
off of, but who knows who they give the keys
to over the years, and people don't think, you know,
have your carbon monoxide and smoke alarms ready to go
for a moving day for the house you're moving into.
Have your stickers for your windows for the fire and police,
(28:57):
you know. And we try to provide all that and
like these care packages that we sell with the book
to kind of make it like a one, two three
things you have to do.
Speaker 2 (29:06):
M hm wow. Interesting, okay, And uh so I'm just
going to ask you about some of those experts. What
are the things that people should forget to do, you know.
Speaker 3 (29:19):
So we're overlooking the process.
Speaker 2 (29:23):
So that's one of them.
Speaker 3 (29:23):
You mentioned the phone chargers, all the wires, all the remotes,
all the phone chargers, all the kids iPads that's going
to keep them occupied. All that stuff that you use
all the time get into one box. We have these
stickers that we give people to put on boxes. Refuel
which is food, recharge which is all your chargers, remotes
(29:47):
and electronics and adapters and stuff. Refresh which is your
toothpaste and socks, and underwear and toothpaste and bars, soap,
toilet paper. You know you I don't know what you're
walking into. So all of those things. And then remember me,
which is all your important docs that you might need,
(30:09):
like the deed or the closing docs or you know,
licenses or things you might need. I don't know if
you're traveling through a state or getting on a plane
to move. So those four boxes are like the four primaries,
like have them available and pull out of everywhere else.
Speaker 2 (30:27):
Interesting, that's nice. Yeah, So these are things that they
might forget to do. What about things you tell them
don't do that? They do that, don't do that, don't
it really makes it harder for themselves and for you.
Speaker 3 (30:43):
A lot of times when we go on estimates, people
will say they're, oh, my husband will do that, or
you know, like my husband's going to do the garage,
or we're going to take the boxes. And I think
people don't realize that fifty percent of the amount of
stuff does not equal fifty percent of the cost it's moving.
Is most of the time men per hours, and it's
(31:05):
about time and that stuff the men do every day
and it's really easy for them, but taking a part
of TV a week before, or taking apart you know,
a bedframe and sleeping on a mattress. That's stuff that'll
take higher level or higher skilled guys more time to
disassemble and reassemble. Where if you're able to do that,
(31:27):
that's how you actually save money, because fifty percent of
the items might only account for ten percent of the
cost if there's a lot of complicated stuff to take
apart and put back together. And don't tell us you're
going to not put the guns in the gun safe
and then put all the guns in the gun safe,
because everybody does that.
Speaker 2 (31:45):
Okay, Yeah, I think I read that one of your
specialties is moving furniture, So what are the issues about
moving furniture? And actually, let me just hold up for
a secondek going to take a quick break, But that's
what I'm talking because I guess in my experience, a
(32:06):
lot of you know, my move is, you know, like, oh,
how do you get this in and out of her room?
How do you get it into places that it doesn't
fit any longer? So we'll talk about that when we
come back. But again, folks, we're going to take a
quick break. Obviously, we have a lot more to talk
about with Rhybesposito, the author of Nobody Move.
Speaker 3 (32:25):
We'll be right back.
Speaker 5 (32:28):
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(32:51):
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(33:14):
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(33:36):
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Speaker 3 (33:42):
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(34:04):
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Speaker 2 (34:31):
Welcome back, folks, to forty five Forward once again. We're
talking today with Rob Esposito, the founder of Relocator Services
and the author of Nobody Move Without reading this now
before we continue, I just wanted to mention to you
if you or your friends miss this live show, don't worry.
They can you and they can always find replays of
my conversation with Rob Esposito on Bold bravetv's YouTube channel.
(34:56):
I just clicked on my forty five forward playlist. You
can also find an audio replay of the show on
major streaming platforms Spotify, Apple Podcasts, wherever you listen to
your podcasts. So before the break, we started to talk
about one of our specialty and one of the things
that is probably most problem more extremely problematic is moving
(35:18):
furniture and what are the challenges of doing that, you know,
you know, banging it up, with getting it through doors
that no longer fit, you know, and stuff like that.
So talk a bit about that and then well then
we'll talk about more case studies.
Speaker 3 (35:32):
Sure, one thing I advise and kind of like moving
furniture is have all the felt for the bottom of
the furniture, especially if you have wood floors, because instead
having to put it all on, putting it all on
when they're moving it in is the perfect time and
you kind of kill two birds with one stone because
now you're protecting the floors as you jiggle the stuff
(35:55):
around and get it into its exact place, as well
as your techting it for the future you know you
don't have to do it, and making sure you wrap
every piece and not just wrap a blanket around it,
wrap it completely. We usually wrap it with movers blankets
and then shrink wrap as well as tape. Keep it
secure like almost like you could throw it in the
(36:16):
water and it would be okay. So really really make
sure everything's tight and with the proper protection. If it's
a certain fabrics, it'll get paper before it'll get blankets
and shrink wrap as opposed to plastic on them. Being
aware of that, other items can't get tape on them.
So know what you're dealing with.
Speaker 2 (36:38):
Yeah, yeah, you know, as I'm hearing your talk, there's
a lot of stuff that goes into there's a lot
of technical expertise. How did you pick this up over
the years? I mean you did? I mean I guess
you just sort of learned as you got along. Did
you have any other people who you work with who
helped you, give you advice and mentored you in any
way or.
Speaker 3 (36:56):
Just I had people that mentored me business. As far
as the tricks, the tricks I learned, I would say
I fell forward a lot. I'm the king of falling
forward and learning. I had a couple of people along
the way for brief moments. You know how to load
(37:17):
a truck or how certain items should be packed. But
for the most part, you know, we picked it up
as we went and we grew into it. Yeah.
Speaker 2 (37:27):
Well, one of my favorite expressions is even when you
fall flat on your face, was still falling forward.
Speaker 3 (37:32):
So it's a great one.
Speaker 2 (37:34):
Yeah, absolutely, yeah, yeah, So yeah, I want to During
the break, we were talking about other sorts of interesting
stories and case studies, and one of them we mentioned
Dee Sneinder. So why don't we talk a little bit
more about that hole you start the book with that,
talk about that whole case an interesting.
Speaker 3 (37:50):
Story, yes, and it is. It's about his father. He
was I think five years old at the time, and
he is an author himself, and he's a really good writer.
So reading his was definitely like kind of you know,
steel sharp and steel made me want to write better.
And he talks about being a kid and the fact
(38:13):
that he's a rock star and people love having him move.
You know, it's a pleasure to move him because he's
a rock star, so people want that. But his father,
you know, was a victim of bait and switch back
when he was five years old and he was moving
his entire young family down to Florida, to like a
(38:33):
I think it was a pre Disney Orlando and it
was for a business opportunity. And you know, in the end,
they had an agreed upon price and they got there
and they wouldn't unload the truck unless he paid double.
And obviously the guy was a young father, he had
(38:56):
a young family, had little babies. He didn't have much
of a choice, and in the end he had to
fold to get his stuff for his family, and you
totally understand, like how terrible that is for him. And
I try to then flip it to say the reasons
things like that happen not for him. Him was clearly
(39:20):
looks like it was a bait and switch, But all
the other stressors like having a young family and moving
them across the country, or starting a new business, or
trying to take a gamble on a business opportunity that
winds up not working out in an unknown area, you know.
So there's a lot more than the actual bait and
switch that we delve into throughout that part of the chapter.
(39:44):
But the story itself is written extremely well. It's funny,
and unfortunately it was a bait and switch. And my
goal with it though was after we did the commercial
his father's ninety four and he still lives on the island.
I wound up writing him a letter and a book
saying like, I, you know, I hope this rectifies what
(40:06):
you went through back then, and we wound up having
like a correspondence back and forth, and it was pretty cool,
and it was definitely gratifying because I think it did
in the end, you know, kind of like settle something
that is a gripe. He had his whole life and
he wasn't a man to hold gripes. It don't seem like.
Speaker 2 (40:25):
So yeah, yeah, So tell me the more about what
what beiten switches, what's what's the bait and what's switched?
I mean in terms of they give you certain terms
and then they switch on you.
Speaker 3 (40:36):
So so moving is not something that's finite, you know,
like if you're going to get a deck estimate or
a roof estimate, you know, you can measure what you're
going to do and give a price for the materials
and the labor. With moving, most of the time you
don't know the second location. Other times people are not
(40:58):
being completely truthful about the second location. And I've seen
it happen all different ways, and you don't know, the
factors that are involved, the traffic, the elevator breaks down
in the building, so all these things make moving estimates
really estimates, so you have to try to be as
(41:19):
accurate to account for stuff. And what I talk about
is how I think in the nineties there was a
lot of bait and switch going on and probably prior
where you know, they would give you a price lobel
the estimate to get the job, beat out the other guy,
who's probably the right guy because he's giving you the
right price, and then they would you know, wait till
(41:41):
they had all your stuff in the truck and say, hey,
this is what you owe me, you know, as they
arrived at the second location. Okay, And you know you
hear about it sometimes on the news too, and I've
spoken on News twelve about it. The flip side to
that is that there are good companies that this happens to,
and the fact I just mentioned as well as you know,
(42:02):
I've seen where a prominent person was downsizing because of
a loss of job and they were trying to put
six thousand square feet into a two thousand square foot house,
and that's going to cause the time to double, you know,
the moving around the wedging stuff in it's not ready
for it, or like I joke around and say, like,
(42:23):
you know, you think it's easy. I bet you wouldn't
want the job of predicting how many times your spouse
will want the couch repositions, you know, Like that's like
my joke for it, because you don't know. It's not
like you're just nailing in a deck board or a shingle. Mm.
But there's ways to circumvent the bait and switch part.
Speaker 2 (42:45):
And how do you do I mean, how do you
do that?
Speaker 3 (42:48):
Let's like, how do you do it? With everything in life?
Communication and open communication while it's happening, you know, like
when someone says on the estimate they're going to pack everything,
and then they don't pack the kitchen. You know, we
have a manager call and say, you know, we'll do
they do. We'll have the crew do all the work.
And then when we get to that point, we say, hey,
(43:09):
we're gonna have to stay because you want us to
pack the kitchen. Now we're just letting you know, you know,
obviously that's going to make the job take an extra
two hours, or we try to be there as it's
happening to let people know sometimes, you know, and I
have to train my formandness a lot because they think
if the job goes over, their tips going to be affected.
(43:30):
And I say, hey, you know, and the estimate the
person's trying to save as much money as possible and
guard themselves. They see you start working, they think they're
getting value now because they see how good you are,
and then they want you to take the stuff because
they don't want to wait for their husband to do it.
So you should really, you know, be thankful about that,
but talk about it. So you're managing with the client
(43:51):
and working as a team to make this process go smoother.
Speaker 2 (43:54):
Right, So, yeah, what I'm hearing is it's like, handle
things as they come up. Don't let him, you know, lapse.
Speaker 3 (44:03):
Yeah, if you're honest with communication, there's never problems. Even
problems are solutions, you know.
Speaker 2 (44:10):
Yeah, but don't let them, don't let them lapse and say, oh,
we'll take care of this later. Basically, no, no, let's
take care of it in real time.
Speaker 3 (44:18):
Absolutely, absolutely. Yeah.
Speaker 2 (44:20):
Yeah, Now, what are some of the things so you
work with other professionals, what are some of the things
that that you feel other real estate professionals know we
should know about moving. I think at one point you
talk about, you know, part of what you want to
do is disrupt the industry in a sense to get
people more aware of you know, I guess you'd call
(44:41):
it persons like the medical field, like patient centered care.
So there is this person centered moving like focus on
them more than yeah, exactly.
Speaker 3 (44:51):
I think the industry is so based on a transactional model,
the awards, everything that goes around with it, and it
needs to be personable and it needs to be a
human model, and AI is going to take care of that.
You know, I firmly believe that AI is the real
(45:14):
estate industry as a whole is I believe, going to
totally look different in the next five or ten years.
But I think the good ones and the ones that
are really you know, taking a human aspect of it,
which they all should be, because the fact of the
matter is, you know, statistically speaking, people live to seventy
(45:37):
seven years old and move eleven point five times in
their life, so that means every six and a half
years you have a client. Statistically speaking, they should be
lifelong clients. They should be generational clients because you're there
to care for them, and that's what Nobody move is
That's what we're trying to create a model where hey,
you're going to your realtor for you know, your broken
(45:59):
chimney two years after you bought the house, you know,
because there you're a trusted resource in the community. And
that's kind of what we're trying to create with Nobody Movement.
Speaker 2 (46:08):
Yeah. Yeah, So you work with I guess lawyers, you
work with real estate professionals, everybody. Yeah, yeah. And what
are the things that they need to know that they
don't know is what they think they know that they
don't know.
Speaker 3 (46:27):
I think the I think, you know, moving is looked at,
you know, rent the truck, d I Y could kind
of do it yourself. So I think they're not seen
as important to the process as everyone else. But what
they don't see And I'm a little different because of
(46:50):
my history with the estate sales. So I've seen it
my whole life, the whole way through. I'm not just
the mover who came on at the end, right that
all these guys and girls are taking you to the
walkthrough and walking away and then celebrating, you know, giving
you a gift and celebrating, And the fact of the
(47:11):
matter is it hasn't even started yet. For the people
you know, like like all their traumas about to happen,
you just you know, none of them see it. None
of them see it right right? Some of them see it.
I don't want to say none of them see it right,
but okay, some of them see it. The good ones
(47:31):
do the ten percent right right.
Speaker 2 (47:34):
Okay, we gotta we gotta take another short break before
we come up with our final segment. Still a lot
to talk about. We'll get it all in, folks. So
we're going to take another short break when we come back,
when we're talking much more with Rabesposito, the author of
Nobody Move, So come right back.
Speaker 6 (47:54):
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(48:16):
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(48:37):
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Speaker 5 (48:55):
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Speaker 2 (49:58):
Welcome back, folks to our final second. Rob Esposito who
started the company called Relocators, and we were talking about
his book, Nobody Move. He's an expert on moving. Before
the break, we were talking about working with other professionals
and I think what point he made is that people
(50:18):
think that they're they're part of the chain of transactions,
and then they think they're sort of done and now
the move happens, which is really when the stuff hits
the fan. So when that's where Rob comes up to
really execute the move. So and I think, you know,
there is I think a little bit of underappreciation for like, well, okay,
you guys are just the movers. But I'll tell you, you know,
(50:40):
as you mentioned, well you could do it yourself. It's
like no, no, yeah, I saw we had my wife
and I when we moved from the from Manhattan out
to Long Island, and we had to pick up some
stuff from my family Brooklyn and then come out to
(51:02):
Long Island. And we did it over a Fourth of
July weekend. So we rented a truck and guess what happened.
The truck broke down in the middle of I don't
know where. We were, somewhere in Brooklyn or Queens.
Speaker 6 (51:15):
Uh.
Speaker 2 (51:16):
And I was driving and I'm going to come to
a stop and I'm like, no breaks, you know, breaks,
no breaks. Luckily I pulled over. I just happened to
be cruising over the right land. I wasn't speeding, so
we pulled over and uh, and then you know, it
(51:36):
was it was a nightmare.
Speaker 3 (51:38):
You know.
Speaker 2 (51:38):
The people, you know, the rental truck company comes out
and and we're like, they're like, they bring a battery, Like,
we don't need a battery. We need breaks, we.
Speaker 3 (51:49):
Need it was a different word. Yeah. Yeah.
Speaker 2 (51:54):
So anyway, Rob, So that was not surprisingly that was
the last di y we did. And we have and
move that much, but that was the last one for sure.
So I think it's true. I think that there's a
lot that goes into your job, and I think in
some cases it's not really understood and appreciate it. So
I'm glad you're there. I'm glad you wrote the book,
(52:15):
and I know that you're writing. You're working on some
other stuff too. That's a spin off of the book,
Is that right?
Speaker 3 (52:23):
Yes, So I was going to self publish it, as
I said, and a chance launch led to a contract.
And my plan is to do four more major books,
and right now we're about to release some minor books,
and they're more utilitarian. One's the Workbook, which is absolutely fantastic.
(52:45):
It covers everything from the moment you decided to sell
the house through timed like timeline of things to do,
checklists and things to mark wolf as well as sheets
and a post move punch list to take you after
the move. And we're also about to publish a journal
(53:08):
for memories, so you kind of like New Year's resolution,
you can, you know, discuss your achievements and reflect back
on them, and you know, hey, I came to this
house and I had my first son home here, and
now I have two kids and I'm soon to have
a third, but they won't be in this house. You know,
it's going to kind of what traditions. Would you like
(53:29):
to take with it? What'd you start in this home?
What broke with you? Really make it? Like use the
moves of your life to signify the stages of your
life as you go about. So we got some cool things.
And the next major book is Nobody Move I Barely Can,
(53:50):
which is Empty Nests to Death. But it's gonna have
an overwatching theme of growing old. The way they this
one is, you know, about moving through life is the
overarching theme that will be about growing over.
Speaker 2 (54:05):
Okay, we'll look forward to that. So first of all,
so where can people get your current.
Speaker 3 (54:09):
Book, Nobody Moved book dot com? Okay, our website and
there's some products there, some merch as well as the book.
And we also offer for professionals this care package that
we sell fifty care packages to provide for their clients
as prospecting gifts and listing appointment gifts at the beginning
(54:31):
of the process.
Speaker 2 (54:34):
And you also have a separate website right.
Speaker 3 (54:39):
Us Relocators dot com is our main company as well
as Sisters in Charge dot com for our estate sales.
Speaker 2 (54:46):
Oh okay, all right, so good, So I'm glad people
know about that. And on your website, I think you
have tips and ideas and resources in there as well, absolutely,
and you can probably get the book from the websit
as well, right correct, okay, okay, yep, good. And then
I think the last thing is you have a YouTube channel, right.
Speaker 3 (55:09):
Yes, it's US Relocators at us Relocators and the Instagram
is behind me at rsbol Underscore Tdia, which it all.
Speaker 2 (55:20):
Leads to each other, right okay, yeah, I just want
to make sure you get that in people. And if
people want to reach you, what's your contact information for
reaching you?
Speaker 3 (55:31):
My headquarters. My headquarters is in hopod, Long Island. My
email is Robert at us relocators dot com and our
office number is five one six five nine five seven
four to two zero right right.
Speaker 2 (55:46):
And you're, you know, in my area, but I assume
that you work in lots of other areas as well, right.
Speaker 3 (55:52):
Correct, yeah, yep, absolutely?
Speaker 2 (55:54):
Ye good good? Wow. Well this has been very helpful,
very education, Rob. I'm looking for to this. And when
are your new books coming out?
Speaker 3 (56:02):
Do you think the workbook in the journal will be
within the next month and the next major will be
about a year round?
Speaker 2 (56:10):
Okay? Very good? Well, well, thanks very much. I really
appreciate it. I've learned a lot. I hope my audience
has learned a lot as well, and they'll continue to
learn from you. Once again, I wanted to thank Rob
and also thank my engineer Christian, who is part of
a terrific team that guides me through every show. So
(56:36):
if you are watching now and or you're not watching,
you and once again, you can listen to it as
a podcast on major streaming platforms, and you can listen
to it on the YouTube channel of Bold Brave TV.
Could also listen to the forty five Forward YouTube channel.
(56:58):
Just look for forty five Forward. So folks, again be
short of drow me. Next Wednesday, I'm on every Wednesday
at seven pm Eastern Time. I'll be talking with Stephen Lesk,
who is a distinguished long practicing psychiatrist and the author
of Footprints of Schizophrenium, and he's going to explain an
(57:19):
innovative theory about the largely unexplored evolutionary roots of mental illness,
which is something that we'd also talk about very much
these days, but it's become increasingly important for both younger
and older folks. So until then, folks, keep moving forward
forty five Forward.
Speaker 1 (57:41):
This has been forty five forward with host Ron Rowell.
Tune in each week as Ron tackles the many aspects
of health, finance, family and friends, housing, work, and personal pursuits,
all as part of an integrated plan and to take
charge of your unretiring life during these uncertain times. Wednesdays,
(58:05):
seven pm Eastern on the Bold Grave TV Network, powered
by B two Studios
Welcome to forty five Forward with host, journalist and speaker
Ron Rowell. Ron's mission is to make your second half
of life even better than your first. Most of us
are just approaching our half life when we reach the
mid forties, with many productive years ahead. Ron is here
to help prepare us for this kind of longevity by
(00:47):
providing vital strategies to shift the traditional waiting for retirement
model to a continuous, evolving journey of compelling life chapters.
So now please welcome the host of forty five Forward,
Ron Roel.
Speaker 2 (01:21):
Hello, everyone, Welcome to forty five Forward on Bold Brave TV.
I'm your host, Ron Roell. Now, over the course of
our life, we're likely to experience a lot of stressful events.
The top stressor interestingly, after the death of a spouse
and divorce, is moving. In today's episode, I'll be talking
with Robert Esposito, who is the owner of Relocators, a
(01:42):
multi dimensional moving and transitioning company who'll be tackling the
challenges of moving, especially as we get older. Rob is
the author of a terrific new book, Nobody Move without
reading This. We'll talk about his book, which is designed
to be a roadmap to help families manage both logistical
complexities and the emotional struggles relocation. He'll describe his range
(02:06):
of services from the same day moving and relocation to
clean out storage, estate sales, and online auctions, and he'll
tell us stories, provide advice, insights, and lessons learned over
the course of his career. So now let's meet our guests.
Robert Esposito, Rob, welcome to the show. Thank you, Ron,
pleasure to be here. Thank you for pleasure. Yeah, pleasure
(02:27):
to have you. This is an important topic and we
go through it and you what's interesting is that it's
not just about moving. You have an interest in broader
context about making transitions in life. So speaking of Wie,
let's we have a lot to talk about. But I'm
always interested in my guests life themselves. So tell us
a little bit about how you got to where you
are today.
Speaker 3 (02:49):
I thank you and thank you for having me. Thank
you for the woman introduction. My father was a city
fireman and my mother was a secretary, and she to
liquidate her mother's home. She was I guess you'd call it.
I'd call it the caretaker of the family. And we
were moving her out to Long Island and she put
an ad in the paper, old stuff out. Old stuff
(03:13):
out brings the money in. Let us show you where
to begin. And from that she was one of Long
Island's first estate sale companies. And what was a joke
to me as a teen, I wound up helping her
later on.
Speaker 2 (03:27):
Wow. Interesting, So mom and son, I like that story. Yeah,
different different spinning on development of a family business. So
that's great. So it became yours, so absolutely. Yeah, So
let's talk about the founding of Relocators and talk about
what the company is about. You know, what the basic
goals are and your services.
Speaker 3 (03:49):
So I went to Saint Joseph's College and I was
helping my mother out with clean outs, and I was
always being asked to do small deliveries into assisted livings.
So I saw that the industry was fragmented and transition
out of a home took so many different people to
do it right. I borrowed four thousand dollars from my
(04:10):
father and I purchased my first box truck and I
incorporated Relocators to try to provide like an end to
end solution to trans Okay, that's how I started. And
you know, from the first day I was able to
get a few jobs from my mother's clients, and you know,
make it work. I think within six months I never
(04:30):
had a secondary job again.
Speaker 2 (04:35):
One goo is that.
Speaker 3 (04:38):
Eighteen years?
Speaker 2 (04:40):
Eighteen years? It goes quickly?
Speaker 3 (04:42):
Okay, I just hit forty. It feels like it's quick.
There you go.
Speaker 2 (04:47):
So you're right in my demographica forty five forward. You're
right there? Yep, yeah, good good. So let's let's describe
a little bit about so I know that you're sort
of and dan, as you said, so it's full service moving.
I guess you have it. How does that work? So
you have same day service where you people helping to
(05:07):
move and then people helping to actually locate a new location.
Speaker 3 (05:11):
Is that right? Yes? So we do a multitude of services.
We do full service moving, packing, which includes packing uh,
full service storage. We also do online auctions, estate sales,
house clean outs, and one of our best services is
where we can you know, clean out of house and
(05:33):
move the other person out and have two homes ready
in one day. So we really try to be as
efficient as possible for the home worlder.
Speaker 2 (05:42):
Yeah, and I suppose so I deal with generally a
little bit older demographic, but I assume also there there's
there are differences at different ages, right, So I mean
there's there's the stress overall of moving. I mean, big change,
a lot of stuff. And I assume that that they're
(06:04):
distressors are probably they probably sort of equivalent, you know,
if you're in your forties versus your sixties, but they're different,
you know, so I guess it'm portant. They're moving. You're
maybe moving your whole family, whereas later on you're maybe
moving you yourself and your spouse. But it's psychologically also
(06:24):
like okay, this is it, you know, and you're downsizing often,
So tell me about some of the differences from you know,
sort of midlife through later life.
Speaker 3 (06:35):
So in the book, I actually talk about this right away,
and like the about the book section where there's four
main reasons. It's your caretaker is making you move, because
well they're your caretaker. It's a positive life transition where
you're moving ahead. I don't say negative, I say a
non positive because you know, you never know if a
(06:58):
divorce is a negative to some people, it's all it's
all personal choice, or you know, changing jobs is a negative.
So you have all those downsizing, but then you have
the downsizing and a caretaker because life goes full circle
and now your children want you're near or your children
are putting you in a place to have more care
for you, and that's where it kind of transitions.
Speaker 4 (07:22):
Mm hmmm, yeah, the person who's once capable, right right, Yeah,
So take me through some of the initial steps though,
So someone wants to move, and what are some of
the immediate things you try to handle with them. I
think that probably you know, you handle all the logistical
stuff as I mentioned, but you probably feel like, you know,
(07:45):
like part time therapist.
Speaker 2 (07:48):
Initially, especially you know, what are their concerned, what what
what are some of the things that that you immediately
have to affect and kind of colme and sort of
get them or towards the process.
Speaker 3 (08:03):
I think the number one thing you can do with
any any vendor, especially that's dealing with somebody through a
stressful or emotional time is understand that you're they're not
just a transaction and there's a human element to them,
and that you understand the human element. You know, it's
one of those things where it's one of the top
three stressors and you know, next to serious illness, like
(08:27):
how does moving come before cancer? But the fact is
it's not the logistical move. And that's kind of what
I'm putting a voice on. It's like this inner battle
that I think most people have between like home and
grandma's house, childhood feelings and la teen's promiscuity. You're backpacking
(08:47):
through Europe and you like kind of personify all of
that into these pieces like if your children are moving
out of the house and now it's time to downsize,
you start pulling the crib out of the attic, you know,
and then you get those so understanding what they're going through,
I think is the biggest thing you can do, and
helping them with a plan where you say to them, hey,
(09:10):
I'm hired by you and I'll do whatever you want,
but you're wrong here. This is the best thing you
could do. I'm the expert. And being able to have
that confidence is very important.
Speaker 2 (09:20):
M m okay. And so when they engage you, so
you basically you sit down and you work out a
plan with them first like what do you need? You know,
what do you and I guess you get a sense
of what do they want to hold onto right and
you know what are their concerns about where they're going.
I guess a big especially elder. I guess the biggest
(09:42):
thing probably is downside, right, is how do you handle
all the stuff they have and let go of all
that stuff?
Speaker 3 (09:49):
Yes, but even on like we sell these things with
nobody moving now, stick and sort and it's color coded stickers,
and people don't realize that even if you hired them
best movers, if you're moving from one location to another,
you have to be the foreman. Nobody's going to be
able to tell them where to put stuff. You know,
(10:09):
maybe you have to hire someone to be like an
interior decorator. But the truth is even the most high
level companies without having that person, the co owner needs
their own spokesperson foreman, so to speak. So these stickers
and prepping it prior allow you to not have to
(10:30):
do that as much, and it takes away ninety percent
of that work and a lot of course because there's
not one hundred questions on where does this go? Where
does this go? So we try to do it both
practically and emotionally. Robs.
Speaker 2 (10:45):
So the stickers are what they're they're basically saying keep
or dispose or you know, place in someplace. What are
the stickers actually.
Speaker 3 (10:54):
Do that too? But let's say you're moving a family
of four, you might have a blue sticker for your
son's room and a pink sticker for your's room, and
yellow sticker for the main room and green sticker for
the garage. Then the movers can sticker all the items
and then in the new house you put the corresponding
color on the door as you out there, and the
(11:17):
guys know exactly where to put this stuff because there's
a color on the piece.
Speaker 2 (11:22):
Got it, got it okay? And there Yeah, yeah, I no,
simple but effective stuff, Yeah, absolutely, because there's a lot
of pieces you're working on, and then you're trying to
make it as simple as possible so they can you know,
focus on just just doing it, you know, absolutely. Yeah, Yeah,
(11:42):
And I know that you also have dealt with kind
of crisis moves, you know, precipitated by you know, kind
of natural disasters. You know, I think and you mentioned that,
you mentioned me that you were you're involved. We're up
here with superstorm standy and then you know in Florida,
(12:05):
so talk a little about that to this. So those
are really traumatic moves, you know, or restorations and then
maybe you.
Speaker 3 (12:11):
Know, yes, after Sandy, because we did clean outs, you know,
we were able to stay working when there was not much
moving going on, right and I was still kind of new,
you know, it was four years in, but it allowed
me to have a window into that business. And over
(12:32):
the years we've kind of became like a resource for
all restoration companies we work with, like forty and as
well as insurance carriers. And when there's fire or water damage,
you know, we come in and we take the salvageable stuff.
If it needs to be cleaned, we clean it and
then we started so the reconstruction's done. The difference with
that move is contrary to what I said in the
(12:54):
last segment. Just now we have to put the stuff
back exactly as it was. We make it like nothing
ever happened. So now we're using you know, cam company,
cam softwares and matter ports that do virtual walkthrough so
we can put your books back in order exactly how
they were, you know. So it's a totally different type
(13:15):
of moving. But the idea is that, hey, it's just
another level of stress and that's what we're good at
helping people with.
Speaker 2 (13:21):
So wow, so do you just like take pictures of
the way things are and it's you know, got to
restore it this way, right, Yeah, exactly, Yeah, and uh,
tell me a little bit more of thout these experiences.
What was it like doing that, you know, especially for me?
And so we were lucky in superstorum standing. We had
(13:44):
a lot of tree damage and you know, property damage
in general, but the house itself was okay. We didn't
get flooded. But but that's you know, dealing with when
when you lose your possessions. You know, it's you know,
I'm just recalling that last year we were down just
(14:07):
visiting with my brother in North Carolina and yeah, well
he was in South Caroline. We just we're visiting in
State Park in North Carolina where Hurricane Heleen hit and
just totally devastated this town, Chimney Rock and it was
(14:28):
just gone. I mean that's you know, so it can
be really something.
Speaker 3 (14:35):
It's absolutely tragic, and you see the level of which,
you know, like devastation can happen. And I've seen it
on all levels, from the most high end in Manhattan
to the burning of Breezy Point. You probably remember if
you were on an island oring sandy in Florida. We
did a lot of work in Santa Belle Island and
(14:59):
it's a beautiful island. It's almost like not even known
by most of America, like you wouldn't think you're in
America there. And these people, they were being guided by
us on zoom calls, like neighborhood calls to explain everything
to them and the confusion, and my heart went out
(15:22):
to these people. And most of them moved their vacation home,
so maybe insurance wasn't as good as their first residence.
And you understand that, hey, they they're more fortunate, and
you know, they're probably better off, but at the same time,
they're still losing their vacation home that they worked for.
And the confusion on what's salvageable and what's not and
(15:44):
what's going to be covered, and even to the point
where one elderly lady gets on and she was like
I'll never forget. She was like, you told me that
the stuff outside is not going to be covered by
insurance and just to call in your car because insurance
will take care of it. But what if your neighbor's
car floated into your garage, like you know, like that's
(16:05):
where they were at at that point, Like what do
you do about that? You know, I remember thinking like,
how are you going to answer this one? Yeah?
Speaker 2 (16:12):
Yeah, Well we'll figure out how to answer that one.
But we first of we're going to take a quick
break Rob, so folks, don't go away. We'll be coming
right back after a short break and much more with
Rob Esposito, so don't go anywhere.
Speaker 5 (16:29):
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(16:49):
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(17:12):
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heartwarming stories and interesting talk on the BBM Global Network.
Speaker 6 (17:31):
Are you struggling to care for elderly parents or a spouse.
Do you wonder if being a caregiver is making you sick?
Are you worried about taking time off work to care
for elderly parents and balance work life and caregiving? Has
caregiving become exhausting and emotionally draining? Are you an aging
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(17:51):
I'm Pamela d Wilson. Join me for the Caring Generation
radio show for caregivers and aging adults Wednesday evenings, six Pacific,
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these questions and share tips for managing stress, family relationships, health,
wellbeing and more. Podcasts and transcripts of The Carrying Generation
are on my website Pamela Dwilson dot com, plus my
(18:14):
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Wilson dot com.
Speaker 2 (18:32):
Welcome back, folks, this is Ron Roell on Old Brave
TV forty five forward. We're talking today with brob Esposito
and the founder of Relocator Services and the author of
Nobody Move Without reading this. Before the break, we were
talking about some of the catastrophic situations that Rodbits involved
in in terms of helping people move or restore their
(18:54):
places and so forth. So now I'm going to shift
a little bit just to talk more broadly about what
he's got in his book. You know, at the end
of the book, you know why you wrote it, and
you know what's in the book. So talk about how
you decided to write the book.
Speaker 3 (19:11):
So I decided to write the book because when I
started out where I thought the fragmentation of the industry
was the problem. I learned in my career that the
emotional was the real problem. And it's not the logistical moment.
It's you know, every moment from when your last child
(19:32):
leaves for college and you look around and think your
house might be too big, through months and years later,
through the logistical move two months and years later where
you like find a barber and beauty Paula you love
so to speak, like till you're finally settled, and it's
that whole thing, and it kind of all becomes a
(19:53):
perfect storm in the day of the move, and that's
why the tensions are so much and the stressors are
so high. So I wrote the book kind of because
the real estate industry, I felt was not having it
correct by giving away non functional closing gifts at the
closing table. You know, why not put the money as
(20:14):
a listing appointment gift to prepare these people for something
they're going to go through. Because the truth is, all
of this stuff is common, but when it happens to you,
it feels unique to your experience, and nobody was kind
of like, it's not a taboo, but it is a taboo.
Like people don't talk about like, oh, they hate their
sister now because you know, they have to clear our
(20:36):
moms home or you know, what happened with their children,
or what drawers were seen by the movers and all
these things that people don't you know, discuss openly, but
they kind of live that stress and that trauma, especially
when they're compiled with Hey, you know, splitting up the
home after a divorce or unloading the house. I grew
(20:56):
up and really affected me. You know, people don't want
to admit that maybe or it's just not something I
see openly talked about.
Speaker 2 (21:04):
Yeah, so I guess, yeah, A lot of it has
to do with you know, families, you know, so maybe
it's a couple moving, but then their kids are involved,
their adult kids, or sometimes they're you know, if they're younger,
they're still a team kids moving with them. So how
do you deal with the family situations?
Speaker 3 (21:27):
I try to give advice when it's warranted and if
I may, if I'm asked what I recommend to everybody,
and am a big promonent proponent of I came up
with the concept that I've seen that no matter how
many children are in a family, when a parent dies
(21:48):
and there could be one person, this dynamic of three
personalities always shows up where you have the caretaker, the executor,
and the one that doesn't like give a shit, and
they clash at the emptying of the home. And the
issue is that the caretaker spends years caring for mom
(22:10):
or dad. They never take money because it's life full
circle and that's what they're supposed to do as a human.
They probably feel because they have that mentality, But as
soon as their brother John becomes the executor. Well, now
they want reimbursement for that money. So like there should
be a law that if you're caring for your parents
and there's a will, you're getting your hourly rate whatever
(22:32):
that's supposed to pay, and you'll avoid all these family conflicts,
you know. So I try to just say what I say.
And that's why I'm steering more towards the books and
stuff now, because the things are common and it just
happens in every family.
Speaker 2 (22:46):
M So you talk about the book as a roadmap,
So walk we through a little bit of the U.
Walk we through the sort of the logistics of the chapters.
How do you go step by step through this?
Speaker 3 (22:58):
So it'd harder ghost writer in Britain, like a British scholar.
And then I went to hand it in and it
wasn't my voice. I wound up kind of rewriting the
whole eighty thousand words in six weeks. Wow, and yeah,
I created this whole structure where it goes each chapter
goes horror story, advice hacks, real world hacks, and then conclusion.
(23:25):
And then most of them have an expert giving advice
as well. In the real estate profession, not a real
real estate, actual but someone who's around the business. And
it also has overarching themes, you know, of accountability and
kind of like business and tips, where it's it's moving,
(23:47):
but it's moving through life. You know, it's like the Bible,
I'm moving and all the ways you'd move, but it's
really telling you to move through life and you know,
recommending things through life. It starts out with the chapters.
Schneider's chapter, which I added in the last two weeks
because I had I was moving him and I asked
for a feature, and he wound up writing a personal
(24:10):
story from his childhood which is about like a bait
and switch move, which is kind of like the reason
I wrote the book in the first place. So it
was like, holy cow, I need to make this a
you know, an actual chapter. This isn't just a feature.
And so I added a prolog and epilogue which kind
of gave it those overarching themes. So it's pretty cool.
Speaker 2 (24:29):
Yeah, So for those who don't know d is who
from Twisted's Sisters.
Speaker 3 (24:33):
That, yes, the lead singer is a local legend on
Long Island and he's a you know rock star from
the eighties. We're not going to make it.
Speaker 2 (24:42):
Yes, yeah, yeah, and so he was at your book
launches that right.
Speaker 3 (24:50):
He filmed the commercial for the book.
Speaker 2 (24:52):
Oh okay film, yeah, okay.
Speaker 3 (24:53):
Yeah, he accidentally launched the book because the news they
picked up him filming the commercial. Yes, yes, we're running
a commercial with him on News twelve right now, right, Okay,
that's pretty cool. Yeah, so let's let's walk. There's some
of these things.
Speaker 2 (25:08):
So some of the examples you want to talk about,
some of the horror stories and some of the advice
and what the hecks.
Speaker 3 (25:17):
Sure. One horror story that always comes to mind is
the gentleman was moving his family to Florida. He was
telling everybody that they were moving to Florida. We came
to give an estimate storage move. There was going to
be delayed between behind the house and the day we
(25:38):
moved this stuff out. He surprised everybody and was really divorcing,
and the letters came and the poor wife and us
relocators were left kind of holding the bag and the
stuff was stuck in storage for seven years while they
got litigated. And like, imagine the thought of putting your
(26:03):
eight year old child stuff in storage and not seeing
it again until they're fifteen you know, like you never
think something like that could happen when you're packing a box,
you know, But that's the stress we're talking about. Wow,
that's an unfortunate story.
Speaker 2 (26:18):
Yeah, so you say, were you still there on the
other side of that story.
Speaker 3 (26:25):
We didn't make a dime until seven years later and
they paid us all and when you got settled in
court and I met her that day and it was
very rewarding meeting her and you know, seeing her. But yeah,
it had been a long arduous situation. Wow. But you
see it on both levels, Like we don't let people
(26:46):
into the their estate sales. I shouldn't say let we
advise them not to because they're so emotional. And one
time we had an elderly woman who I think she
had I think she had cancer. I believe she had
like diabetes. She had a few different illnesses, but she
was still going in her mind. She was sharp as
(27:08):
a whistle, pushing ninety years old, and she insisted on staying.
And when my manager walked upstairs to check on her,
she had, you know, her stomach and nots thinking she's
going to be so emotional, and it turned out like
she was all done up with makeup. And address because
(27:28):
she was fascinated by how many elderly men were showing
up to her state sales. She wanted to make someone
so you see it, you know, you see life full
circle there. Yeah, pretty cool.
Speaker 2 (27:40):
Yeah, that's funny. It's funny. And so let's talk about
some of the advice and some of the hacks, some
of them, some of the significant hacks people should know about.
Speaker 3 (27:51):
The number one thing I say is, before you call
anybody in if it's a house that is of any
sentimental value to you with you know, maybe a house
you raise your children in, or the house you brought
your child home in, or the house you were raised in,
videotape the entire house. Before you call anybody, before you
do anything. Do that. That's the biggest advice I could
(28:13):
give everybody, because I've seen time and time again people
would pay a fortune to have that when they no
longer can, and they don't realize it till it's too late.
A dumb one that, you know, it's kind of like, oh,
of course, but nobody thinks of it a lot is
you should have the locksmith at the house today you're
(28:33):
moving in. You know, you have people that you have
no idea who has the keys to your house and
it might not be the person you bought the house
off of, but who knows who they give the keys
to over the years, and people don't think, you know,
have your carbon monoxide and smoke alarms ready to go
for a moving day for the house you're moving into.
Have your stickers for your windows for the fire and police,
(28:57):
you know. And we try to provide all that and
like these care packages that we sell with the book
to kind of make it like a one, two three
things you have to do.
Speaker 2 (29:06):
M hm wow. Interesting, okay, And uh so I'm just
going to ask you about some of those experts. What
are the things that people should forget to do, you know.
Speaker 3 (29:19):
So we're overlooking the process.
Speaker 2 (29:23):
So that's one of them.
Speaker 3 (29:23):
You mentioned the phone chargers, all the wires, all the remotes,
all the phone chargers, all the kids iPads that's going
to keep them occupied. All that stuff that you use
all the time get into one box. We have these
stickers that we give people to put on boxes. Refuel
which is food, recharge which is all your chargers, remotes
(29:47):
and electronics and adapters and stuff. Refresh which is your
toothpaste and socks, and underwear and toothpaste and bars, soap,
toilet paper. You know you I don't know what you're
walking into. So all of those things. And then remember me,
which is all your important docs that you might need,
(30:09):
like the deed or the closing docs or you know,
licenses or things you might need. I don't know if
you're traveling through a state or getting on a plane
to move. So those four boxes are like the four primaries,
like have them available and pull out of everywhere else.
Speaker 2 (30:27):
Interesting, that's nice. Yeah, So these are things that they
might forget to do. What about things you tell them
don't do that? They do that, don't do that, don't
it really makes it harder for themselves and for you.
Speaker 3 (30:43):
A lot of times when we go on estimates, people
will say they're, oh, my husband will do that, or
you know, like my husband's going to do the garage,
or we're going to take the boxes. And I think
people don't realize that fifty percent of the amount of
stuff does not equal fifty percent of the cost it's moving.
Is most of the time men per hours, and it's
(31:05):
about time and that stuff the men do every day
and it's really easy for them, but taking a part
of TV a week before, or taking apart you know,
a bedframe and sleeping on a mattress. That's stuff that'll
take higher level or higher skilled guys more time to
disassemble and reassemble. Where if you're able to do that,
(31:27):
that's how you actually save money, because fifty percent of
the items might only account for ten percent of the
cost if there's a lot of complicated stuff to take
apart and put back together. And don't tell us you're
going to not put the guns in the gun safe
and then put all the guns in the gun safe,
because everybody does that.
Speaker 2 (31:45):
Okay, Yeah, I think I read that one of your
specialties is moving furniture, So what are the issues about
moving furniture? And actually, let me just hold up for
a secondek going to take a quick break, But that's
what I'm talking because I guess in my experience, a
(32:06):
lot of you know, my move is, you know, like, oh,
how do you get this in and out of her room?
How do you get it into places that it doesn't
fit any longer? So we'll talk about that when we
come back. But again, folks, we're going to take a
quick break. Obviously, we have a lot more to talk
about with Rhybesposito, the author of Nobody Move.
Speaker 3 (32:25):
We'll be right back.
Speaker 5 (32:28):
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(32:51):
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(33:14):
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Hawkins says that the best athletes get to the top
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He shares guidance that helps readers reflect on what motivates them.
We discover and assess their core values, philosophies and competencies,
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Speaker 2 (34:31):
Welcome back, folks, to forty five Forward once again. We're
talking today with Rob Esposito, the founder of Relocator Services
and the author of Nobody Move Without reading this now
before we continue, I just wanted to mention to you
if you or your friends miss this live show, don't worry.
They can you and they can always find replays of
my conversation with Rob Esposito on Bold bravetv's YouTube channel.
(34:56):
I just clicked on my forty five forward playlist. You
can also find an audio replay of the show on
major streaming platforms Spotify, Apple Podcasts, wherever you listen to
your podcasts. So before the break, we started to talk
about one of our specialty and one of the things
that is probably most problem more extremely problematic is moving
(35:18):
furniture and what are the challenges of doing that, you know,
you know, banging it up, with getting it through doors
that no longer fit, you know, and stuff like that.
So talk a bit about that and then well then
we'll talk about more case studies.
Speaker 3 (35:32):
Sure, one thing I advise and kind of like moving
furniture is have all the felt for the bottom of
the furniture, especially if you have wood floors, because instead
having to put it all on, putting it all on
when they're moving it in is the perfect time and
you kind of kill two birds with one stone because
now you're protecting the floors as you jiggle the stuff
(35:55):
around and get it into its exact place, as well
as your techting it for the future you know you
don't have to do it, and making sure you wrap
every piece and not just wrap a blanket around it,
wrap it completely. We usually wrap it with movers blankets
and then shrink wrap as well as tape. Keep it
secure like almost like you could throw it in the
(36:16):
water and it would be okay. So really really make
sure everything's tight and with the proper protection. If it's
a certain fabrics, it'll get paper before it'll get blankets
and shrink wrap as opposed to plastic on them. Being
aware of that, other items can't get tape on them.
So know what you're dealing with.
Speaker 2 (36:38):
Yeah, yeah, you know, as I'm hearing your talk, there's
a lot of stuff that goes into there's a lot
of technical expertise. How did you pick this up over
the years? I mean you did? I mean I guess
you just sort of learned as you got along. Did
you have any other people who you work with who
helped you, give you advice and mentored you in any
way or.
Speaker 3 (36:56):
Just I had people that mentored me business. As far
as the tricks, the tricks I learned, I would say
I fell forward a lot. I'm the king of falling
forward and learning. I had a couple of people along
the way for brief moments. You know how to load
(37:17):
a truck or how certain items should be packed. But
for the most part, you know, we picked it up
as we went and we grew into it. Yeah.
Speaker 2 (37:27):
Well, one of my favorite expressions is even when you
fall flat on your face, was still falling forward.
Speaker 3 (37:32):
So it's a great one.
Speaker 2 (37:34):
Yeah, absolutely, yeah, yeah, So yeah, I want to During
the break, we were talking about other sorts of interesting
stories and case studies, and one of them we mentioned
Dee Sneinder. So why don't we talk a little bit
more about that hole you start the book with that,
talk about that whole case an interesting.
Speaker 3 (37:50):
Story, yes, and it is. It's about his father. He
was I think five years old at the time, and
he is an author himself, and he's a really good writer.
So reading his was definitely like kind of you know,
steel sharp and steel made me want to write better.
And he talks about being a kid and the fact
(38:13):
that he's a rock star and people love having him move.
You know, it's a pleasure to move him because he's
a rock star, so people want that. But his father,
you know, was a victim of bait and switch back
when he was five years old and he was moving
his entire young family down to Florida, to like a
(38:33):
I think it was a pre Disney Orlando and it
was for a business opportunity. And you know, in the end,
they had an agreed upon price and they got there
and they wouldn't unload the truck unless he paid double.
And obviously the guy was a young father, he had
(38:56):
a young family, had little babies. He didn't have much
of a choice, and in the end he had to
fold to get his stuff for his family, and you
totally understand, like how terrible that is for him. And
I try to then flip it to say the reasons
things like that happen not for him. Him was clearly
(39:20):
looks like it was a bait and switch, But all
the other stressors like having a young family and moving
them across the country, or starting a new business, or
trying to take a gamble on a business opportunity that
winds up not working out in an unknown area, you know.
So there's a lot more than the actual bait and
switch that we delve into throughout that part of the chapter.
(39:44):
But the story itself is written extremely well. It's funny,
and unfortunately it was a bait and switch. And my
goal with it though was after we did the commercial
his father's ninety four and he still lives on the island.
I wound up writing him a letter and a book
saying like, I, you know, I hope this rectifies what
(40:06):
you went through back then, and we wound up having
like a correspondence back and forth, and it was pretty cool,
and it was definitely gratifying because I think it did
in the end, you know, kind of like settle something
that is a gripe. He had his whole life and
he wasn't a man to hold gripes. It don't seem like.
Speaker 2 (40:25):
So yeah, yeah, So tell me the more about what
what beiten switches, what's what's the bait and what's switched?
I mean in terms of they give you certain terms
and then they switch on you.
Speaker 3 (40:36):
So so moving is not something that's finite, you know,
like if you're going to get a deck estimate or
a roof estimate, you know, you can measure what you're
going to do and give a price for the materials
and the labor. With moving, most of the time you
don't know the second location. Other times people are not
(40:58):
being completely truthful about the second location. And I've seen
it happen all different ways, and you don't know, the
factors that are involved, the traffic, the elevator breaks down
in the building, so all these things make moving estimates
really estimates, so you have to try to be as
(41:19):
accurate to account for stuff. And what I talk about
is how I think in the nineties there was a
lot of bait and switch going on and probably prior
where you know, they would give you a price lobel
the estimate to get the job, beat out the other guy,
who's probably the right guy because he's giving you the
right price, and then they would you know, wait till
(41:41):
they had all your stuff in the truck and say, hey,
this is what you owe me, you know, as they
arrived at the second location. Okay, And you know you
hear about it sometimes on the news too, and I've
spoken on News twelve about it. The flip side to
that is that there are good companies that this happens to,
and the fact I just mentioned as well as you know,
(42:02):
I've seen where a prominent person was downsizing because of
a loss of job and they were trying to put
six thousand square feet into a two thousand square foot house,
and that's going to cause the time to double, you know,
the moving around the wedging stuff in it's not ready
for it, or like I joke around and say, like,
(42:23):
you know, you think it's easy. I bet you wouldn't
want the job of predicting how many times your spouse
will want the couch repositions, you know, Like that's like
my joke for it, because you don't know. It's not
like you're just nailing in a deck board or a shingle. Mm.
But there's ways to circumvent the bait and switch part.
Speaker 2 (42:45):
And how do you do I mean, how do you
do that?
Speaker 3 (42:48):
Let's like, how do you do it? With everything in life?
Communication and open communication while it's happening, you know, like
when someone says on the estimate they're going to pack everything,
and then they don't pack the kitchen. You know, we
have a manager call and say, you know, we'll do
they do. We'll have the crew do all the work.
And then when we get to that point, we say, hey,
(43:09):
we're gonna have to stay because you want us to
pack the kitchen. Now we're just letting you know, you know,
obviously that's going to make the job take an extra
two hours, or we try to be there as it's
happening to let people know sometimes, you know, and I
have to train my formandness a lot because they think
if the job goes over, their tips going to be affected.
(43:30):
And I say, hey, you know, and the estimate the
person's trying to save as much money as possible and
guard themselves. They see you start working, they think they're
getting value now because they see how good you are,
and then they want you to take the stuff because
they don't want to wait for their husband to do it.
So you should really, you know, be thankful about that,
but talk about it. So you're managing with the client
(43:51):
and working as a team to make this process go smoother.
Speaker 2 (43:54):
Right, So, yeah, what I'm hearing is it's like, handle
things as they come up. Don't let him, you know, lapse.
Speaker 3 (44:03):
Yeah, if you're honest with communication, there's never problems. Even
problems are solutions, you know.
Speaker 2 (44:10):
Yeah, but don't let them, don't let them lapse and say, oh,
we'll take care of this later. Basically, no, no, let's
take care of it in real time.
Speaker 3 (44:18):
Absolutely, absolutely. Yeah.
Speaker 2 (44:20):
Yeah, Now, what are some of the things so you
work with other professionals, what are some of the things
that that you feel other real estate professionals know we
should know about moving. I think at one point you
talk about, you know, part of what you want to
do is disrupt the industry in a sense to get
people more aware of you know, I guess you'd call
(44:41):
it persons like the medical field, like patient centered care.
So there is this person centered moving like focus on
them more than yeah, exactly.
Speaker 3 (44:51):
I think the industry is so based on a transactional model,
the awards, everything that goes around with it, and it
needs to be personable and it needs to be a
human model, and AI is going to take care of that.
You know, I firmly believe that AI is the real
(45:14):
estate industry as a whole is I believe, going to
totally look different in the next five or ten years.
But I think the good ones and the ones that
are really you know, taking a human aspect of it,
which they all should be, because the fact of the
matter is, you know, statistically speaking, people live to seventy
(45:37):
seven years old and move eleven point five times in
their life, so that means every six and a half
years you have a client. Statistically speaking, they should be
lifelong clients. They should be generational clients because you're there
to care for them, and that's what Nobody move is
That's what we're trying to create a model where hey,
you're going to your realtor for you know, your broken
(45:59):
chimney two years after you bought the house, you know,
because there you're a trusted resource in the community. And
that's kind of what we're trying to create with Nobody Movement.
Speaker 2 (46:08):
Yeah. Yeah, So you work with I guess lawyers, you
work with real estate professionals, everybody. Yeah, yeah. And what
are the things that they need to know that they
don't know is what they think they know that they
don't know.
Speaker 3 (46:27):
I think the I think, you know, moving is looked at,
you know, rent the truck, d I Y could kind
of do it yourself. So I think they're not seen
as important to the process as everyone else. But what
they don't see And I'm a little different because of
(46:50):
my history with the estate sales. So I've seen it
my whole life, the whole way through. I'm not just
the mover who came on at the end, right that
all these guys and girls are taking you to the
walkthrough and walking away and then celebrating, you know, giving
you a gift and celebrating, And the fact of the
(47:11):
matter is it hasn't even started yet. For the people
you know, like like all their traumas about to happen,
you just you know, none of them see it. None
of them see it right right? Some of them see it.
I don't want to say none of them see it right,
but okay, some of them see it. The good ones
(47:31):
do the ten percent right right.
Speaker 2 (47:34):
Okay, we gotta we gotta take another short break before
we come up with our final segment. Still a lot
to talk about. We'll get it all in, folks. So
we're going to take another short break when we come back,
when we're talking much more with Rabesposito, the author of
Nobody Move, So come right back.
Speaker 6 (47:54):
Are you struggling to care for elderly parents or spouse?
Do you wonder if being a caregiver is made looking
you sick? Are you worried about taking time off work
to care for elderly parents and balance work life and caregiving?
Has caregiving become exhausting and emotionally draining? Are you an
aging adult who wants to remain independent but you're not
sure how. I'm Pamela d Wilson join me for the
(48:16):
Carrying Generation radio show for caregivers and aging adults Wednesday
evenings six Pacific, seven Mountain, eighth Central, and nine Eastern,
where I answer these questions and share tips for managing stress,
family relationships, health, wellbeing, and more. Podcasts and transcripts of
The Carrying Generation are on my website Pamela Dwilson dot com,
(48:37):
plus my Caregiving library. Online caregiver support programs and programs
for corporations interested in supporting working caregivers. Help, hope and
support for caregivers is here on The Carrying Generation and
Pamela d Wilson dot com.
Speaker 5 (48:55):
Mike Zorich a three time California state champion in greco
when wrestling at one hundred and fourteen pounds. Mike blind
sis birth, was born in Hartford, Connecticut. He was a
six time national placer, including two seconds, two thirds, and
two fourths. He also won the Veteran's Folk Style Wrestling
(49:15):
twice at one hundred and fifty two pounds. In all
these tournaments, he was the only blind competitor. Nancy Zurich
a creative spirit whose talents have taken her to the
stage and into galleries and exhibitions in several states. Her father,
a commercial artist who shared his instruments with his daughter
and helped her fine tune her natural abilities. Influenced her
(49:38):
decision to follow in his footsteps. Miss Zurich has enjoyed
a fruitful career doing what she loves. Listen Saturday mornings
at twelve Eastern for the Nancy and Mike Show for
heartwarming stories and interesting talk on the BBM Global Network.
Speaker 2 (49:58):
Welcome back, folks to our final second. Rob Esposito who
started the company called Relocators, and we were talking about
his book, Nobody Move. He's an expert on moving. Before
the break, we were talking about working with other professionals
and I think what point he made is that people
(50:18):
think that they're they're part of the chain of transactions,
and then they think they're sort of done and now
the move happens, which is really when the stuff hits
the fan. So when that's where Rob comes up to
really execute the move. So and I think, you know,
there is I think a little bit of underappreciation for like, well, okay,
you guys are just the movers. But I'll tell you, you know,
(50:40):
as you mentioned, well you could do it yourself. It's
like no, no, yeah, I saw we had my wife
and I when we moved from the from Manhattan out
to Long Island, and we had to pick up some
stuff from my family Brooklyn and then come out to
(51:02):
Long Island. And we did it over a Fourth of
July weekend. So we rented a truck and guess what happened.
The truck broke down in the middle of I don't
know where. We were, somewhere in Brooklyn or Queens.
Speaker 6 (51:15):
Uh.
Speaker 2 (51:16):
And I was driving and I'm going to come to
a stop and I'm like, no breaks, you know, breaks,
no breaks. Luckily I pulled over. I just happened to
be cruising over the right land. I wasn't speeding, so
we pulled over and uh, and then you know, it
(51:36):
was it was a nightmare.
Speaker 3 (51:38):
You know.
Speaker 2 (51:38):
The people, you know, the rental truck company comes out
and and we're like, they're like, they bring a battery, Like,
we don't need a battery. We need breaks, we.
Speaker 3 (51:49):
Need it was a different word. Yeah. Yeah.
Speaker 2 (51:54):
So anyway, Rob, So that was not surprisingly that was
the last di y we did. And we have and
move that much, but that was the last one for sure.
So I think it's true. I think that there's a
lot that goes into your job, and I think in
some cases it's not really understood and appreciate it. So
I'm glad you're there. I'm glad you wrote the book,
(52:15):
and I know that you're writing. You're working on some
other stuff too. That's a spin off of the book,
Is that right?
Speaker 3 (52:23):
Yes, So I was going to self publish it, as
I said, and a chance launch led to a contract.
And my plan is to do four more major books,
and right now we're about to release some minor books,
and they're more utilitarian. One's the Workbook, which is absolutely fantastic.
(52:45):
It covers everything from the moment you decided to sell
the house through timed like timeline of things to do,
checklists and things to mark wolf as well as sheets
and a post move punch list to take you after
the move. And we're also about to publish a journal
(53:08):
for memories, so you kind of like New Year's resolution,
you can, you know, discuss your achievements and reflect back
on them, and you know, hey, I came to this
house and I had my first son home here, and
now I have two kids and I'm soon to have
a third, but they won't be in this house. You know,
it's going to kind of what traditions. Would you like
(53:29):
to take with it? What'd you start in this home?
What broke with you? Really make it? Like use the
moves of your life to signify the stages of your
life as you go about. So we got some cool things.
And the next major book is Nobody Move I Barely Can,
(53:50):
which is Empty Nests to Death. But it's gonna have
an overwatching theme of growing old. The way they this
one is, you know, about moving through life is the
overarching theme that will be about growing over.
Speaker 2 (54:05):
Okay, we'll look forward to that. So first of all,
so where can people get your current.
Speaker 3 (54:09):
Book, Nobody Moved book dot com? Okay, our website and
there's some products there, some merch as well as the book.
And we also offer for professionals this care package that
we sell fifty care packages to provide for their clients
as prospecting gifts and listing appointment gifts at the beginning
(54:31):
of the process.
Speaker 2 (54:34):
And you also have a separate website right.
Speaker 3 (54:39):
Us Relocators dot com is our main company as well
as Sisters in Charge dot com for our estate sales.
Speaker 2 (54:46):
Oh okay, all right, so good, So I'm glad people
know about that. And on your website, I think you
have tips and ideas and resources in there as well, absolutely,
and you can probably get the book from the websit
as well, right correct, okay, okay, yep, good. And then
I think the last thing is you have a YouTube channel, right.
Speaker 3 (55:09):
Yes, it's US Relocators at us Relocators and the Instagram
is behind me at rsbol Underscore Tdia, which it all.
Speaker 2 (55:20):
Leads to each other, right okay, yeah, I just want
to make sure you get that in people. And if
people want to reach you, what's your contact information for
reaching you?
Speaker 3 (55:31):
My headquarters. My headquarters is in hopod, Long Island. My
email is Robert at us relocators dot com and our
office number is five one six five nine five seven
four to two zero right right.
Speaker 2 (55:46):
And you're, you know, in my area, but I assume
that you work in lots of other areas as well, right.
Speaker 3 (55:52):
Correct, yeah, yep, absolutely?
Speaker 2 (55:54):
Ye good good? Wow. Well this has been very helpful,
very education, Rob. I'm looking for to this. And when
are your new books coming out?
Speaker 3 (56:02):
Do you think the workbook in the journal will be
within the next month and the next major will be
about a year round?
Speaker 2 (56:10):
Okay? Very good? Well, well, thanks very much. I really
appreciate it. I've learned a lot. I hope my audience
has learned a lot as well, and they'll continue to
learn from you. Once again, I wanted to thank Rob
and also thank my engineer Christian, who is part of
a terrific team that guides me through every show. So
(56:36):
if you are watching now and or you're not watching,
you and once again, you can listen to it as
a podcast on major streaming platforms, and you can listen
to it on the YouTube channel of Bold Brave TV.
Could also listen to the forty five Forward YouTube channel.
(56:58):
Just look for forty five Forward. So folks, again be
short of drow me. Next Wednesday, I'm on every Wednesday
at seven pm Eastern Time. I'll be talking with Stephen Lesk,
who is a distinguished long practicing psychiatrist and the author
of Footprints of Schizophrenium, and he's going to explain an
(57:19):
innovative theory about the largely unexplored evolutionary roots of mental illness,
which is something that we'd also talk about very much
these days, but it's become increasingly important for both younger
and older folks. So until then, folks, keep moving forward
forty five Forward.
Speaker 1 (57:41):
This has been forty five forward with host Ron Rowell.
Tune in each week as Ron tackles the many aspects
of health, finance, family and friends, housing, work, and personal pursuits,
all as part of an integrated plan and to take
charge of your unretiring life during these uncertain times. Wednesdays,
(58:05):
seven pm Eastern on the Bold Grave TV Network, powered
by B two Studios
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