October 4, 2021 • 20 mins
El cambio hacia el trabajo remoto durante la pandemia representó un desafío inmenso para las áreas de IT de millones de empresas en todo el mundo. El caso del departamento de IT en Cisco Latinoamérica durante el 2020 es un gran ejemplo de cómo la cultura de experiencia de cliente motiva a los equipos de puertas para dentro.
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