December 6, 2024 • 16 mins
The provided text consists of two sources that focus on the Gusto company. The first source is a page on Product Hunt that describes Gusto as an all-in-one platform for managing payroll, benefits, and HR for businesses. The second source is a collection of Product Hunt reviews from various users about their experiences with Gusto. These reviews provide feedback on the product's functionality, ease of use, and customer support.
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Episode Transcript
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Speaker 1 (00:00):
Hey everyone, and welcome back for another deep dive with us. Yeah,
today we're going to be doing something a little different.
Speaker 2 (00:07):
Okay.
Speaker 1 (00:08):
We are diving headfirst into user feedback and specifically looking
at Gusto.
Speaker 2 (00:14):
Interesting.
Speaker 1 (00:15):
Now, Gusto, for those of you who might not know,
it's an all in one platform. It's aiming to make
payroll and benefits in HR a whole lot easier for
businesses of all sizes.
Speaker 2 (00:28):
I see.
Speaker 1 (00:29):
So for this deep dive, okay, we're going to be
looking at, yes, Gusto's product hunt page.
Speaker 2 (00:34):
Okay.
Speaker 1 (00:35):
Now, think of product hunt as sort of like a
digital water cooler for tech enthusiasts to gather and share
their thoughts on the latest and greatest products.
Speaker 2 (00:44):
So it's a place where people can share their opinions
and thoughts about different products exactly, raw, unfiltered opinions.
Speaker 1 (00:50):
That's fascinating.
Speaker 2 (00:51):
No marketing spin, no PR fluff product, just real people
using the product and sharing their thoughts.
Speaker 1 (00:58):
I see.
Speaker 2 (00:58):
So let's take like a Gusto product hunt page.
Speaker 1 (01:01):
Okay, and you can see right away there's a lot
of buzz. We're talking seventy two reviews, wow, thirty two followers.
Speaker 2 (01:08):
That's impressive.
Speaker 1 (01:09):
And five shoutouts. That's a lot of engagement, a lot
of engagement. Now, what's interesting is product hunt categorizes Gusto
as both payroll and hiring software.
Speaker 2 (01:20):
Oh that's interesting.
Speaker 1 (01:21):
You don't always see that. Yeah, that's not common kind
of crossover. So it suggests that Gusto is aiming to
be more than just this niche tool. It's really positioning
itself as a comprehensive solution for all things people, operations, hiring,
to pay, employees, and everything in between.
Speaker 2 (01:41):
That makes sense.
Speaker 1 (01:42):
So let's dig into some of the details.
Speaker 2 (01:44):
Okay, sounds good.
Speaker 1 (01:45):
I want to start with these things called maker shout
outs on product Hunt.
Speaker 2 (01:49):
Maker shout outs.
Speaker 1 (01:50):
Yeah, so it's basically like getting a mini review from
some pretty big names in the tech world.
Speaker 2 (01:56):
Oh so, it's like endorsements from influential.
Speaker 1 (01:58):
People exactly, and Gusto has snagged some pretty impressive ones.
Speaker 2 (02:02):
Okay, let's hear about them.
Speaker 1 (02:04):
So we have Auto an AI career concierge interesting calling
Gusto the all in one platform for payroll, benefits and HR.
Speaker 2 (02:12):
So they're emphasizing the comprehensive nature of the platform.
Speaker 1 (02:15):
Freight to the point.
Speaker 2 (02:16):
Yeah, very concise and it's.
Speaker 1 (02:18):
Coming from a tool that's designed to navigate the complexities
of careers. Right, So their endorsement of Gusto's simplified approach
speaks volumes absolutely. Then there's Gigabrain a Good Brain, which
is all about automated research. Okay, they rave about Gusto
making the employee onboarding experience a breeze.
Speaker 2 (02:37):
That's a big deal.
Speaker 1 (02:38):
And let's be real, onboarding can be a real headache
for businesses.
Speaker 2 (02:41):
Oh absolutely, it's a crucial process, but it can be
so time consuming and complicated, and.
Speaker 1 (02:46):
A smooth onboarding process is so crucial, right, not just
for efficiency, but also for creating a positive first impression
for new.
Speaker 2 (02:53):
Hires exactly, it sets the tone for their entire experience
with the company.
Speaker 1 (02:57):
Okay, So this next one, Yeah, this is where things
get super interesting.
Speaker 2 (03:00):
Okay, I'm intrigued.
Speaker 1 (03:02):
We have Mimmer, a platform that tackles technical debt for.
Speaker 2 (03:06):
Startups technical debt, yes, Okay.
Speaker 1 (03:08):
Loves Gusto because it takes the headache out of HR.
Speaker 2 (03:12):
So they're freeing up their time and energy to focus
on other.
Speaker 1 (03:14):
Things exactly, so they can focus on growth.
Speaker 2 (03:17):
That's essential for startups.
Speaker 1 (03:18):
And that tells me that Gusto is really hitting home
with a very specific audience, busy entrepreneurs who need to
free up their mental bandwidth.
Speaker 2 (03:28):
They need to streamline their operations and simplify things as
much as possible.
Speaker 1 (03:32):
That makes sense, It highlights a key takeaway. Gusto isn't
just about crunching numbers for payroll, right, It's more than that.
It's about empowering businesses, yeah, especially startups, to focus on
what matters most, innovation and.
Speaker 2 (03:46):
Growth, absolutely freeing up their resources to pursue those goals.
Speaker 1 (03:50):
And finally we have shellmate AI.
Speaker 2 (03:52):
Shellmate ai a.
Speaker 1 (03:53):
Mac terminal productivity tool. Interesting giving props to Gusto for
making payroll simple, Okay, but it's interesting how they phrase it.
How So they say it's confusing that paying employees is
so confusing.
Speaker 2 (04:08):
Ah, so they're highlighting a pain point that Gusto addresses.
Speaker 1 (04:12):
What do you make of that?
Speaker 2 (04:13):
Well, it reveals a major pain point that Gusto is
clearly addressing. Payroll can be this incredibly complex web of
regulations and calculations. What she Ai is saying is that
Gusto takes all that complexity and makes it well simple exactly.
So it's like they're simplifying a complicated process.
Speaker 1 (04:33):
Interesting, all right, So we've got these glowing endorsements from
the tech elite.
Speaker 2 (04:37):
Yeah, those are some pretty impressive shout outs.
Speaker 1 (04:39):
But what about the everyday users.
Speaker 2 (04:41):
Right, the people who are actually using the product on
a daily basis.
Speaker 1 (04:44):
That's where the real nitty gritty is exactly.
Speaker 2 (04:47):
Let's hear what they have to say.
Speaker 1 (04:48):
So let's dive into the trenches of actual user reviews.
Speaker 2 (04:51):
Okay, let's get into the real feedback.
Speaker 1 (04:53):
And we're not just cherry picking the positive ones. We've
got a mix of positive, neutral, and yes, even some negati.
Speaker 2 (05:00):
One because no product is perfect, right, Everyone has different
needs and experiences.
Speaker 1 (05:04):
Everyone has different experiences and those diverse perspectives, yeah, are
crucial for painting a complete picture.
Speaker 2 (05:10):
Absolutely.
Speaker 1 (05:11):
So first up, we have a verified review from Harris Sacram. Okay, now,
this means they've actually used the product and they're singing
its praises.
Speaker 2 (05:19):
Great.
Speaker 1 (05:20):
They emphasize the great service and support they received, even
as a small business.
Speaker 2 (05:25):
That's a good sign. Especially for smaller businesses that might
not have dedicated h R departments, good customer service can
be a game changer. It suggests that Gusto actually cares
about its users and goes the extra mile to help them.
Speaker 1 (05:38):
And that personal touch, yes, can make a huge difference.
Speaker 2 (05:40):
Absolutely, it can really build trust and loyalty. Absolutely, that
personal touch can make a huge difference.
Speaker 1 (05:47):
Then we have Daria Cia Penko okay, who keeps it
short and sweet, great app, very user friendly, I really
love it. Wow, triple exclamation points. They're very enthusiastic, tell
you everything you need to know, right.
Speaker 2 (06:00):
Like they had a great experience.
Speaker 1 (06:01):
Clearly Daria had a fantastic experience.
Speaker 2 (06:03):
Yes, And that enthusiasm points to something that comes up
a lot in these reviews, ease of use. Let's face it,
software can be clunky and confusing, so when a product
like Gusto comes along and makes things simple and intuitive,
it's a breath of fresh air.
Speaker 1 (06:20):
But it's not all sunshine and roses right right. We
also have a review from Daria Kravitz okay that simply
says does not recommend Yeah, and that's it interesting, no explanation,
no details. It's like a cliffhanger.
Speaker 2 (06:33):
That is frustrating.
Speaker 1 (06:35):
What could have gone wrong? Right?
Speaker 2 (06:36):
It's hard to say without more information. This is where
things get really intriguing. A negative review without any specifics
is frustrating, but it also makes you think, is there
a common pain point that Gusto isn't addressing, Maybe a
feature that's not working as intended. These are the kinds
of questions we need to explore.
Speaker 1 (06:56):
And then there's Altos's review okay, which is just a
single dash, just a dash, talk about minimalists. Wow, that's
minimal What do you make of that?
Speaker 2 (07:03):
A single dash? So much left unsaid. It's a mystery
wrapped in an enigma. It could be apathy, it could
be disappointment. It could be a technical glitch that prevented
them from writing a full review without more context. It's
anyone's guess. But that ambiguity is also what makes it
so fascinating. It forces us to consider the full spectrum
(07:24):
of user experiences, even the ones that are hard to decipher.
Speaker 1 (07:27):
You know, as we're going through these reviews. Yeah, it's
clear that ease of use is a recurring theme.
Speaker 2 (07:33):
HM.
Speaker 1 (07:33):
People really appreciate how intuitive Gusto.
Speaker 2 (07:37):
Is, right, because nobody wants to spend hours figuring out
how to use software. They want it to be simple
and straightforward.
Speaker 1 (07:43):
But they are these hints of dissatisfaction too. Yeah, and
I think it's important to understand.
Speaker 2 (07:47):
Those Absolutely, the positive reviews are great, but the negative ones, however,
cryptics shouldn't be ignored. They represent valuable opportunities for growth
and improvement. By digging into the potential causes of those
negative experiences, we can gain a much deeper understanding of
Gusto's strengths and weaknesses.
Speaker 1 (08:04):
Speaking of digging deeper, I want to go back to
those alternative products listed on Gusto's product hunt page. Right,
remember Pilot Pilot, the one that focuses on bookkeeping. It
got me thinking Gusto handles payroll in HR but not bookkeeping. Interesting,
is that a gap in their offering.
Speaker 2 (08:22):
That's a really sharp observation. It suggests a potential area
for expansion or partnership for Gusto. Maybe they could integrate
with a bookkeeping platform like Pilot in the future. It
would make sense, wouldn't it to have all those financial
functions in one place, right, Yeah, that would streamline things
even further.
Speaker 1 (08:39):
And then there's Wealth Front well Front, a platform for
saving and investing. Why would that be listed as an
alternative to Gusto.
Speaker 2 (08:46):
That's a good question. It speaks to the evolving landscape
of employee benefits. People are increasingly looking for employers who
can help them manage their finances beyond just their paycheck.
Maybe Gusto is thinking about for retirement planning or investment
options down the line.
Speaker 1 (09:03):
So Gusto could be moving beyond just HR and payroll
possibly and into this broader realm of financial wellness for employees.
Speaker 2 (09:10):
It's an interesting possibility.
Speaker 1 (09:12):
That's pretty forward thinking.
Speaker 2 (09:13):
It is, and it shows how they're constantly adapting to
the changing needs of businesses and their employees.
Speaker 1 (09:20):
Okay, back to the reviews.
Speaker 2 (09:21):
All right, let's see what else we have.
Speaker 1 (09:23):
This one from Jackson Acoustic really caught my eye.
Speaker 2 (09:26):
Okay.
Speaker 1 (09:27):
He says, I think my company would go under if
we didn't have Gusto, so thank God for them. Wow,
that's a powerful statement.
Speaker 2 (09:36):
That's a strong endorsement.
Speaker 1 (09:37):
It sounds like Gusto is a life saver.
Speaker 2 (09:39):
Yeah, for some businesses. It's not just about convenience, it's
about survival. That speaks volumes about the platform's reliability and
the value it brings to its users.
Speaker 1 (09:49):
Makes you wonder what aspects of Gusto are so crucial
for his business?
Speaker 2 (09:53):
Right? Is it the payroll processing that HR features or
something else entirely. There's a whole story there just waiting
to be uncovered.
Speaker 1 (10:00):
And that's what makes these deep dives so compelling. It's
not just about summarizing reviews. It's about unearthing the stories
and motivations behind them exactly.
Speaker 2 (10:09):
It's about understanding the why behind the what.
Speaker 1 (10:11):
All Right, here's another one that gives us a glimpse
into the user's mindset. Okay, John Queile says, it's great
to find all I need in one location. I have
enough to worry about right now without looking up all
this info myself.
Speaker 2 (10:24):
I can relate to that.
Speaker 1 (10:26):
You can almost feel the relief in his words, can't you.
Speaker 2 (10:28):
Definitely, he sounds like he's really busy and overwhelmed.
Speaker 1 (10:30):
He's busy, he's overwhelmed, and he just needs a solution. Yeah,
that makes his life easier.
Speaker 2 (10:36):
John's comment highlights the brilliance of Gusto's all in one approach.
By centralizing payroll, benefits and HR information, Gusto takes a
huge weight off the shoulders of business owners. They can
focus on running their companies without getting bogged down in
an administrative tasks.
Speaker 1 (10:53):
It's like Gusto is a silent partner. Yeah. I like
that analogy, handling all the behind the scenes complexities so
business can focus on the big picture exactly.
Speaker 2 (11:02):
And that sense of partnership is something that comes up
again and again in these reviews.
Speaker 1 (11:06):
Okay, ready for another curve ball hit me, Corey Grobo
left a data does not recommend review another one, but
again no explanation. It's like a frustrating cliffhanger.
Speaker 2 (11:18):
It's hard to draw any conclusions without any context.
Speaker 1 (11:21):
We're left wondering what could have been so off putting
about Gusto.
Speaker 2 (11:25):
It's a reminder that user experiences can vary widely. What
works for one person might not work for another. There
might be specific features or aspects of Gusto that just
don't resonate with suitin' users, and that's valuable information for
Guster to have.
Speaker 1 (11:39):
Like a puzzle, isn't it, trying to piece together all
these different experiences to get a complete picture of what
Gusto is really like.
Speaker 2 (11:47):
And that's the beauty of it. We're not just passively
reading reviews, We're actively engaging with them, analyzing them and
trying to extract meaningful insights.
Speaker 1 (11:55):
All right, time for another dose of positivity. Okay, here
it This review from Lara Kanzi is short and sweet,
easy to use, and great customer service.
Speaker 2 (12:05):
There we go. Those are two key themes we've been seeing.
Speaker 1 (12:08):
It seems like those two factors are really hitting the
mark for a lot of users.
Speaker 2 (12:11):
You're absolutely right. Ease of use and excellent customer service
are emerging as key strengths for Gusto. Based on these
user of views. They're consistently mentioned as positive aspects of
the platform, suggesting that Gusto prioritizes user experience and provides
reliable support to its customers.
Speaker 1 (12:27):
It's a powerful combination, absolutely, and it seems like Gusto
has figured out how to create a product that's both
user friendly and backed by a team that genuinely cares
about its customers.
Speaker 2 (12:39):
That's a recipe for success in any industry.
Speaker 1 (12:42):
That's a recipe for success.
Speaker 2 (12:43):
Indeed, and it's a testament to Gusta's commitment to customer satisfaction.
They understand that a positive user experience is essential for
building loyalty and driving growth.
Speaker 1 (12:53):
So we've journeyed through a mountain of user feedback. We
have from glowing praise to cryptic criticisms. What's the overall
picture of Gusto that's emerging from this deep dive.
Speaker 2 (13:03):
Well, the user reviews paint a fascinating portrait of Gusto.
While there are certainly some negative experiences, the overwhelming sentiment
seems to be positive. Users consistently praise Gusto's ease of use,
excellent customer service, and comprehensive approach to managing people operations.
Speaker 1 (13:20):
It sounds like Gusta's doing a lot of things right.
But those negative reviews, even the ones without much detail,
suggest there's always room.
Speaker 2 (13:29):
For improvement exactly. No product is perfect and there's always
room to grow and evolve. But the key is to
listen to user feedback, both positive and negative, and use
it to make the product even better.
Speaker 1 (13:41):
And that's why platforms like product hunt are so valuable.
Speaker 2 (13:44):
Yeah, definitely.
Speaker 1 (13:45):
They give users a space to share their experiences, the good,
the bad, and everything in between.
Speaker 2 (13:50):
Right, it's all about transparency and authenticity, and they.
Speaker 1 (13:53):
Help companies like Gusto constantly improve.
Speaker 2 (13:55):
Absolutely, it's a valuable feedback loop for product development.
Speaker 1 (13:58):
It's a giant feedback constantly shaping the evolution of products
and services.
Speaker 2 (14:03):
And for you, our listener, these reviews offer a wealth
of knowledge. You get to see what real users are saying,
what they love, what they struggle with. It's like having
a sneak peek behind the curtain before you even try
the product.
Speaker 1 (14:16):
So if you're a small business owner, yeah, trying to
figure out payroll, or a startup founder wrestling with onboarding,
these reviews can give you a real sense of whether
Gusto might be the right fit for you.
Speaker 2 (14:28):
It's about making informed decisions based on real world experiences,
not just marketing promises.
Speaker 1 (14:34):
And remember this deep dive was just a glimpse, Yeah,
just to take into the world of user perspectives on Gusto.
Speaker 2 (14:42):
There's so much more out there.
Speaker 1 (14:43):
There's a whole universe of reviews and opinions out there
waiting to be discovered.
Speaker 2 (14:48):
So keep exploring.
Speaker 1 (14:49):
So if you're curious, yeah, I encourage you to explore
more on product hunt or Gusto's website.
Speaker 2 (14:54):
Think of it as a research expedition. The more perspectives
you gather, the better equipped you'll be you to make
the right decision for your business.
Speaker 1 (15:02):
Now, as we wrap up, okay, I want to leave
you with a little thought experiment. If you were to
leave a review for Gusto, what would your headline be, Oh,
that's a good one. What features would you highlight?
Speaker 2 (15:13):
What would be your key takeaway?
Speaker 1 (15:16):
And Hey, if you're out there listening yeah and thinking
I wish you could get my product featured on this podcast,
we hear you. We love showcasing innovative products and services
that are making a difference.
Speaker 2 (15:30):
We believe in connecting with our audience and sharing valuable
insights and sponsorship opportunities. Help us do just that.
Speaker 1 (15:36):
Are you looking to sponsor your product on this podcast?
We go through all the comments and reviews on product hunt.
Speaker 2 (15:42):
Yep, we read everything and bring you.
Speaker 1 (15:44):
These raw and unfiltered analyzes of what actual users are saying.
Speaker 2 (15:48):
Your voice matters to us.
Speaker 1 (15:50):
And remember the producer of this show is Usman usaf.
Speaker 2 (15:53):
Yes, the mastermind behind the scenes.
Speaker 1 (15:55):
The mastermind behind the scenes making sure everything runs smoothly.
Speaker 2 (15:58):
You can connect with him on LinkedIn at Usman nine.
Speaker 1 (16:03):
Usman has a ton of experience working with businesses, particularly
in the online marketing world. He's your guy, So if
you're looking to boost your online presence and reach new customers,
he's your guy.
Speaker 2 (16:14):
And with that, we come to the end of our
deep dive into Gusto Reviews.
Speaker 1 (16:18):
We hope you found it insightful yeah, and maybe even
a little bit thought provoking.
Speaker 2 (16:22):
Until next time.
Speaker 1 (16:24):
Until next time, keep.
Speaker 2 (16:25):
Exploring, keep asking questions.
Speaker 1 (16:27):
Keep asking questions, and keep diving deep.
Speaker 2 (16:30):
See you later.
Hey everyone, and welcome back for another deep dive with us. Yeah,
today we're going to be doing something a little different.
Speaker 2 (00:07):
Okay.
Speaker 1 (00:08):
We are diving headfirst into user feedback and specifically looking
at Gusto.
Speaker 2 (00:14):
Interesting.
Speaker 1 (00:15):
Now, Gusto, for those of you who might not know,
it's an all in one platform. It's aiming to make
payroll and benefits in HR a whole lot easier for
businesses of all sizes.
Speaker 2 (00:28):
I see.
Speaker 1 (00:29):
So for this deep dive, okay, we're going to be
looking at, yes, Gusto's product hunt page.
Speaker 2 (00:34):
Okay.
Speaker 1 (00:35):
Now, think of product hunt as sort of like a
digital water cooler for tech enthusiasts to gather and share
their thoughts on the latest and greatest products.
Speaker 2 (00:44):
So it's a place where people can share their opinions
and thoughts about different products exactly, raw, unfiltered opinions.
Speaker 1 (00:50):
That's fascinating.
Speaker 2 (00:51):
No marketing spin, no PR fluff product, just real people
using the product and sharing their thoughts.
Speaker 1 (00:58):
I see.
Speaker 2 (00:58):
So let's take like a Gusto product hunt page.
Speaker 1 (01:01):
Okay, and you can see right away there's a lot
of buzz. We're talking seventy two reviews, wow, thirty two followers.
Speaker 2 (01:08):
That's impressive.
Speaker 1 (01:09):
And five shoutouts. That's a lot of engagement, a lot
of engagement. Now, what's interesting is product hunt categorizes Gusto
as both payroll and hiring software.
Speaker 2 (01:20):
Oh that's interesting.
Speaker 1 (01:21):
You don't always see that. Yeah, that's not common kind
of crossover. So it suggests that Gusto is aiming to
be more than just this niche tool. It's really positioning
itself as a comprehensive solution for all things people, operations, hiring,
to pay, employees, and everything in between.
Speaker 2 (01:41):
That makes sense.
Speaker 1 (01:42):
So let's dig into some of the details.
Speaker 2 (01:44):
Okay, sounds good.
Speaker 1 (01:45):
I want to start with these things called maker shout
outs on product Hunt.
Speaker 2 (01:49):
Maker shout outs.
Speaker 1 (01:50):
Yeah, so it's basically like getting a mini review from
some pretty big names in the tech world.
Speaker 2 (01:56):
Oh so, it's like endorsements from influential.
Speaker 1 (01:58):
People exactly, and Gusto has snagged some pretty impressive ones.
Speaker 2 (02:02):
Okay, let's hear about them.
Speaker 1 (02:04):
So we have Auto an AI career concierge interesting calling
Gusto the all in one platform for payroll, benefits and HR.
Speaker 2 (02:12):
So they're emphasizing the comprehensive nature of the platform.
Speaker 1 (02:15):
Freight to the point.
Speaker 2 (02:16):
Yeah, very concise and it's.
Speaker 1 (02:18):
Coming from a tool that's designed to navigate the complexities
of careers. Right, So their endorsement of Gusto's simplified approach
speaks volumes absolutely. Then there's Gigabrain a Good Brain, which
is all about automated research. Okay, they rave about Gusto
making the employee onboarding experience a breeze.
Speaker 2 (02:37):
That's a big deal.
Speaker 1 (02:38):
And let's be real, onboarding can be a real headache
for businesses.
Speaker 2 (02:41):
Oh absolutely, it's a crucial process, but it can be
so time consuming and complicated, and.
Speaker 1 (02:46):
A smooth onboarding process is so crucial, right, not just
for efficiency, but also for creating a positive first impression
for new.
Speaker 2 (02:53):
Hires exactly, it sets the tone for their entire experience
with the company.
Speaker 1 (02:57):
Okay, So this next one, Yeah, this is where things
get super interesting.
Speaker 2 (03:00):
Okay, I'm intrigued.
Speaker 1 (03:02):
We have Mimmer, a platform that tackles technical debt for.
Speaker 2 (03:06):
Startups technical debt, yes, Okay.
Speaker 1 (03:08):
Loves Gusto because it takes the headache out of HR.
Speaker 2 (03:12):
So they're freeing up their time and energy to focus
on other.
Speaker 1 (03:14):
Things exactly, so they can focus on growth.
Speaker 2 (03:17):
That's essential for startups.
Speaker 1 (03:18):
And that tells me that Gusto is really hitting home
with a very specific audience, busy entrepreneurs who need to
free up their mental bandwidth.
Speaker 2 (03:28):
They need to streamline their operations and simplify things as
much as possible.
Speaker 1 (03:32):
That makes sense, It highlights a key takeaway. Gusto isn't
just about crunching numbers for payroll, right, It's more than that.
It's about empowering businesses, yeah, especially startups, to focus on
what matters most, innovation and.
Speaker 2 (03:46):
Growth, absolutely freeing up their resources to pursue those goals.
Speaker 1 (03:50):
And finally we have shellmate AI.
Speaker 2 (03:52):
Shellmate ai a.
Speaker 1 (03:53):
Mac terminal productivity tool. Interesting giving props to Gusto for
making payroll simple, Okay, but it's interesting how they phrase it.
How So they say it's confusing that paying employees is
so confusing.
Speaker 2 (04:08):
Ah, so they're highlighting a pain point that Gusto addresses.
Speaker 1 (04:12):
What do you make of that?
Speaker 2 (04:13):
Well, it reveals a major pain point that Gusto is
clearly addressing. Payroll can be this incredibly complex web of
regulations and calculations. What she Ai is saying is that
Gusto takes all that complexity and makes it well simple exactly.
So it's like they're simplifying a complicated process.
Speaker 1 (04:33):
Interesting, all right, So we've got these glowing endorsements from
the tech elite.
Speaker 2 (04:37):
Yeah, those are some pretty impressive shout outs.
Speaker 1 (04:39):
But what about the everyday users.
Speaker 2 (04:41):
Right, the people who are actually using the product on
a daily basis.
Speaker 1 (04:44):
That's where the real nitty gritty is exactly.
Speaker 2 (04:47):
Let's hear what they have to say.
Speaker 1 (04:48):
So let's dive into the trenches of actual user reviews.
Speaker 2 (04:51):
Okay, let's get into the real feedback.
Speaker 1 (04:53):
And we're not just cherry picking the positive ones. We've
got a mix of positive, neutral, and yes, even some negati.
Speaker 2 (05:00):
One because no product is perfect, right, Everyone has different
needs and experiences.
Speaker 1 (05:04):
Everyone has different experiences and those diverse perspectives, yeah, are
crucial for painting a complete picture.
Speaker 2 (05:10):
Absolutely.
Speaker 1 (05:11):
So first up, we have a verified review from Harris Sacram. Okay, now,
this means they've actually used the product and they're singing
its praises.
Speaker 2 (05:19):
Great.
Speaker 1 (05:20):
They emphasize the great service and support they received, even
as a small business.
Speaker 2 (05:25):
That's a good sign. Especially for smaller businesses that might
not have dedicated h R departments, good customer service can
be a game changer. It suggests that Gusto actually cares
about its users and goes the extra mile to help them.
Speaker 1 (05:38):
And that personal touch, yes, can make a huge difference.
Speaker 2 (05:40):
Absolutely, it can really build trust and loyalty. Absolutely, that
personal touch can make a huge difference.
Speaker 1 (05:47):
Then we have Daria Cia Penko okay, who keeps it
short and sweet, great app, very user friendly, I really
love it. Wow, triple exclamation points. They're very enthusiastic, tell
you everything you need to know, right.
Speaker 2 (06:00):
Like they had a great experience.
Speaker 1 (06:01):
Clearly Daria had a fantastic experience.
Speaker 2 (06:03):
Yes, And that enthusiasm points to something that comes up
a lot in these reviews, ease of use. Let's face it,
software can be clunky and confusing, so when a product
like Gusto comes along and makes things simple and intuitive,
it's a breath of fresh air.
Speaker 1 (06:20):
But it's not all sunshine and roses right right. We
also have a review from Daria Kravitz okay that simply
says does not recommend Yeah, and that's it interesting, no explanation,
no details. It's like a cliffhanger.
Speaker 2 (06:33):
That is frustrating.
Speaker 1 (06:35):
What could have gone wrong? Right?
Speaker 2 (06:36):
It's hard to say without more information. This is where
things get really intriguing. A negative review without any specifics
is frustrating, but it also makes you think, is there
a common pain point that Gusto isn't addressing, Maybe a
feature that's not working as intended. These are the kinds
of questions we need to explore.
Speaker 1 (06:56):
And then there's Altos's review okay, which is just a
single dash, just a dash, talk about minimalists. Wow, that's
minimal What do you make of that?
Speaker 2 (07:03):
A single dash? So much left unsaid. It's a mystery
wrapped in an enigma. It could be apathy, it could
be disappointment. It could be a technical glitch that prevented
them from writing a full review without more context. It's
anyone's guess. But that ambiguity is also what makes it
so fascinating. It forces us to consider the full spectrum
(07:24):
of user experiences, even the ones that are hard to decipher.
Speaker 1 (07:27):
You know, as we're going through these reviews. Yeah, it's
clear that ease of use is a recurring theme.
Speaker 2 (07:33):
HM.
Speaker 1 (07:33):
People really appreciate how intuitive Gusto.
Speaker 2 (07:37):
Is, right, because nobody wants to spend hours figuring out
how to use software. They want it to be simple
and straightforward.
Speaker 1 (07:43):
But they are these hints of dissatisfaction too. Yeah, and
I think it's important to understand.
Speaker 2 (07:47):
Those Absolutely, the positive reviews are great, but the negative ones, however,
cryptics shouldn't be ignored. They represent valuable opportunities for growth
and improvement. By digging into the potential causes of those
negative experiences, we can gain a much deeper understanding of
Gusto's strengths and weaknesses.
Speaker 1 (08:04):
Speaking of digging deeper, I want to go back to
those alternative products listed on Gusto's product hunt page. Right,
remember Pilot Pilot, the one that focuses on bookkeeping. It
got me thinking Gusto handles payroll in HR but not bookkeeping. Interesting,
is that a gap in their offering.
Speaker 2 (08:22):
That's a really sharp observation. It suggests a potential area
for expansion or partnership for Gusto. Maybe they could integrate
with a bookkeeping platform like Pilot in the future. It
would make sense, wouldn't it to have all those financial
functions in one place, right, Yeah, that would streamline things
even further.
Speaker 1 (08:39):
And then there's Wealth Front well Front, a platform for
saving and investing. Why would that be listed as an
alternative to Gusto.
Speaker 2 (08:46):
That's a good question. It speaks to the evolving landscape
of employee benefits. People are increasingly looking for employers who
can help them manage their finances beyond just their paycheck.
Maybe Gusto is thinking about for retirement planning or investment
options down the line.
Speaker 1 (09:03):
So Gusto could be moving beyond just HR and payroll
possibly and into this broader realm of financial wellness for employees.
Speaker 2 (09:10):
It's an interesting possibility.
Speaker 1 (09:12):
That's pretty forward thinking.
Speaker 2 (09:13):
It is, and it shows how they're constantly adapting to
the changing needs of businesses and their employees.
Speaker 1 (09:20):
Okay, back to the reviews.
Speaker 2 (09:21):
All right, let's see what else we have.
Speaker 1 (09:23):
This one from Jackson Acoustic really caught my eye.
Speaker 2 (09:26):
Okay.
Speaker 1 (09:27):
He says, I think my company would go under if
we didn't have Gusto, so thank God for them. Wow,
that's a powerful statement.
Speaker 2 (09:36):
That's a strong endorsement.
Speaker 1 (09:37):
It sounds like Gusto is a life saver.
Speaker 2 (09:39):
Yeah, for some businesses. It's not just about convenience, it's
about survival. That speaks volumes about the platform's reliability and
the value it brings to its users.
Speaker 1 (09:49):
Makes you wonder what aspects of Gusto are so crucial
for his business?
Speaker 2 (09:53):
Right? Is it the payroll processing that HR features or
something else entirely. There's a whole story there just waiting
to be uncovered.
Speaker 1 (10:00):
And that's what makes these deep dives so compelling. It's
not just about summarizing reviews. It's about unearthing the stories
and motivations behind them exactly.
Speaker 2 (10:09):
It's about understanding the why behind the what.
Speaker 1 (10:11):
All Right, here's another one that gives us a glimpse
into the user's mindset. Okay, John Queile says, it's great
to find all I need in one location. I have
enough to worry about right now without looking up all
this info myself.
Speaker 2 (10:24):
I can relate to that.
Speaker 1 (10:26):
You can almost feel the relief in his words, can't you.
Speaker 2 (10:28):
Definitely, he sounds like he's really busy and overwhelmed.
Speaker 1 (10:30):
He's busy, he's overwhelmed, and he just needs a solution. Yeah,
that makes his life easier.
Speaker 2 (10:36):
John's comment highlights the brilliance of Gusto's all in one approach.
By centralizing payroll, benefits and HR information, Gusto takes a
huge weight off the shoulders of business owners. They can
focus on running their companies without getting bogged down in
an administrative tasks.
Speaker 1 (10:53):
It's like Gusto is a silent partner. Yeah. I like
that analogy, handling all the behind the scenes complexities so
business can focus on the big picture exactly.
Speaker 2 (11:02):
And that sense of partnership is something that comes up
again and again in these reviews.
Speaker 1 (11:06):
Okay, ready for another curve ball hit me, Corey Grobo
left a data does not recommend review another one, but
again no explanation. It's like a frustrating cliffhanger.
Speaker 2 (11:18):
It's hard to draw any conclusions without any context.
Speaker 1 (11:21):
We're left wondering what could have been so off putting
about Gusto.
Speaker 2 (11:25):
It's a reminder that user experiences can vary widely. What
works for one person might not work for another. There
might be specific features or aspects of Gusto that just
don't resonate with suitin' users, and that's valuable information for
Guster to have.
Speaker 1 (11:39):
Like a puzzle, isn't it, trying to piece together all
these different experiences to get a complete picture of what
Gusto is really like.
Speaker 2 (11:47):
And that's the beauty of it. We're not just passively
reading reviews, We're actively engaging with them, analyzing them and
trying to extract meaningful insights.
Speaker 1 (11:55):
All right, time for another dose of positivity. Okay, here
it This review from Lara Kanzi is short and sweet,
easy to use, and great customer service.
Speaker 2 (12:05):
There we go. Those are two key themes we've been seeing.
Speaker 1 (12:08):
It seems like those two factors are really hitting the
mark for a lot of users.
Speaker 2 (12:11):
You're absolutely right. Ease of use and excellent customer service
are emerging as key strengths for Gusto. Based on these
user of views. They're consistently mentioned as positive aspects of
the platform, suggesting that Gusto prioritizes user experience and provides
reliable support to its customers.
Speaker 1 (12:27):
It's a powerful combination, absolutely, and it seems like Gusto
has figured out how to create a product that's both
user friendly and backed by a team that genuinely cares
about its customers.
Speaker 2 (12:39):
That's a recipe for success in any industry.
Speaker 1 (12:42):
That's a recipe for success.
Speaker 2 (12:43):
Indeed, and it's a testament to Gusta's commitment to customer satisfaction.
They understand that a positive user experience is essential for
building loyalty and driving growth.
Speaker 1 (12:53):
So we've journeyed through a mountain of user feedback. We
have from glowing praise to cryptic criticisms. What's the overall
picture of Gusto that's emerging from this deep dive.
Speaker 2 (13:03):
Well, the user reviews paint a fascinating portrait of Gusto.
While there are certainly some negative experiences, the overwhelming sentiment
seems to be positive. Users consistently praise Gusto's ease of use,
excellent customer service, and comprehensive approach to managing people operations.
Speaker 1 (13:20):
It sounds like Gusta's doing a lot of things right.
But those negative reviews, even the ones without much detail,
suggest there's always room.
Speaker 2 (13:29):
For improvement exactly. No product is perfect and there's always
room to grow and evolve. But the key is to
listen to user feedback, both positive and negative, and use
it to make the product even better.
Speaker 1 (13:41):
And that's why platforms like product hunt are so valuable.
Speaker 2 (13:44):
Yeah, definitely.
Speaker 1 (13:45):
They give users a space to share their experiences, the good,
the bad, and everything in between.
Speaker 2 (13:50):
Right, it's all about transparency and authenticity, and they.
Speaker 1 (13:53):
Help companies like Gusto constantly improve.
Speaker 2 (13:55):
Absolutely, it's a valuable feedback loop for product development.
Speaker 1 (13:58):
It's a giant feedback constantly shaping the evolution of products
and services.
Speaker 2 (14:03):
And for you, our listener, these reviews offer a wealth
of knowledge. You get to see what real users are saying,
what they love, what they struggle with. It's like having
a sneak peek behind the curtain before you even try
the product.
Speaker 1 (14:16):
So if you're a small business owner, yeah, trying to
figure out payroll, or a startup founder wrestling with onboarding,
these reviews can give you a real sense of whether
Gusto might be the right fit for you.
Speaker 2 (14:28):
It's about making informed decisions based on real world experiences,
not just marketing promises.
Speaker 1 (14:34):
And remember this deep dive was just a glimpse, Yeah,
just to take into the world of user perspectives on Gusto.
Speaker 2 (14:42):
There's so much more out there.
Speaker 1 (14:43):
There's a whole universe of reviews and opinions out there
waiting to be discovered.
Speaker 2 (14:48):
So keep exploring.
Speaker 1 (14:49):
So if you're curious, yeah, I encourage you to explore
more on product hunt or Gusto's website.
Speaker 2 (14:54):
Think of it as a research expedition. The more perspectives
you gather, the better equipped you'll be you to make
the right decision for your business.
Speaker 1 (15:02):
Now, as we wrap up, okay, I want to leave
you with a little thought experiment. If you were to
leave a review for Gusto, what would your headline be, Oh,
that's a good one. What features would you highlight?
Speaker 2 (15:13):
What would be your key takeaway?
Speaker 1 (15:16):
And Hey, if you're out there listening yeah and thinking
I wish you could get my product featured on this podcast,
we hear you. We love showcasing innovative products and services
that are making a difference.
Speaker 2 (15:30):
We believe in connecting with our audience and sharing valuable
insights and sponsorship opportunities. Help us do just that.
Speaker 1 (15:36):
Are you looking to sponsor your product on this podcast?
We go through all the comments and reviews on product hunt.
Speaker 2 (15:42):
Yep, we read everything and bring you.
Speaker 1 (15:44):
These raw and unfiltered analyzes of what actual users are saying.
Speaker 2 (15:48):
Your voice matters to us.
Speaker 1 (15:50):
And remember the producer of this show is Usman usaf.
Speaker 2 (15:53):
Yes, the mastermind behind the scenes.
Speaker 1 (15:55):
The mastermind behind the scenes making sure everything runs smoothly.
Speaker 2 (15:58):
You can connect with him on LinkedIn at Usman nine.
Speaker 1 (16:03):
Usman has a ton of experience working with businesses, particularly
in the online marketing world. He's your guy, So if
you're looking to boost your online presence and reach new customers,
he's your guy.
Speaker 2 (16:14):
And with that, we come to the end of our
deep dive into Gusto Reviews.
Speaker 1 (16:18):
We hope you found it insightful yeah, and maybe even
a little bit thought provoking.
Speaker 2 (16:22):
Until next time.
Speaker 1 (16:24):
Until next time, keep.
Speaker 2 (16:25):
Exploring, keep asking questions.
Speaker 1 (16:27):
Keep asking questions, and keep diving deep.
Speaker 2 (16:30):
See you later.
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