December 2, 2024 • 8 mins
The provided text consists of user reviews and product information for the Wise financial platform. The reviews highlight Wise's features such as low-cost international money transfers, user-friendly interface, and multi-currency accounts. Some users praise the platform's convenience and speed, while others express frustration with issues like account closures and document approval processes. Overall, the text showcases both positive and negative experiences with Wise, giving potential users a glimpse into its strengths and weaknesses.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
All right, diving right in. Today, we're taking a deep
dive into whys you know that online money transfer service?
Oh why, our listener wants to know what real users think,
so we're going straight to the source. Product Hunt.
Speaker 2 (00:15):
Oh, product Hunt, brutal honesty, exactly.
Speaker 1 (00:19):
We've gone through every single review to bring you the raw,
unfiltered feedback from people who've actually used WYS.
Speaker 2 (00:26):
Sounds like we've got some interesting stuff ahead.
Speaker 1 (00:28):
Some of these reviews, let me tell you, are wild.
Speaker 2 (00:31):
Can't wait. But first, for anyone who might be new
to the scene, can you give us a quick overview
of whys? What do they actually do? So?
Speaker 1 (00:38):
Whys for those not in the no is a fintech.
Speaker 2 (00:41):
Company, right Yeah, fintech short for financial technology, shaking.
Speaker 1 (00:45):
Things up in the world of money transfers and multi
currency accounts.
Speaker 2 (00:48):
They're all about making sending and receiving money internationally cheaper
and easier than those old school banks.
Speaker 1 (00:53):
Yeah, they're taking on the big guys.
Speaker 2 (00:55):
Kinda and they're gaining some serious traction on product Hunt.
They were voted the hashtag three fintech product of the
Year Impresses and their page is packed with reviews and followers.
Speaker 1 (01:05):
All right, let's jump into those juicy reviews. Hit me
with some of the good stuff. What are people loving
about whys Well, one thing.
Speaker 2 (01:12):
That pops up over and over is the cost effectiveness.
People are really impressed by the low fees and transparent pricing,
especially compared to traditional banks.
Speaker 1 (01:21):
Makes sense. Fees can be a killer, right.
Speaker 2 (01:25):
One user even said Wise helps them bypass the ridiculous
fees their bank charges for overseas invoices.
Speaker 1 (01:31):
A lifesaver for businesses dealing with international payments.
Speaker 2 (01:33):
Definitely, and beyond the cost, people are raving about how
easy Whise is to use. Both the website and the
mobile app are apparently super intuitive, smooth sailing. Yeah. One
user even said that while good design shouldn't matter when
it comes to money, Wise proves that it actually can
make a difference. It just enhances the whole experience.
Speaker 1 (01:54):
Makes you feel good about managing your money. Did you
notice any trends in the reviews from folks outside the
US or UK?
Speaker 2 (02:00):
You know that's interesting. International users are consistently praising Wise's
global reach. They love how seamlessly they can send and
receive money across borders.
Speaker 1 (02:09):
It's like they're filling a void for people who need
to manage finances across multiple countries.
Speaker 2 (02:14):
Exactly.
Speaker 1 (02:14):
Okay, so lots of sunshine and rainbow so far. Yeah,
but we all know no company is perfect. What about
the not so good experiences? What are some of the
complaints that popped up?
Speaker 2 (02:25):
Well, one area where some users ran into trouble was
with account issues. Oh no, yeah, some people reported challenges
with document approvals or even account closures.
Speaker 1 (02:35):
Yikes, that's not what you want to hear.
Speaker 2 (02:38):
No, not at all. One user mentioned that the document
approval process wasn't always smooth, and the support team didn't
always accept all the documents that were supposed to be
valid according to their policies.
Speaker 1 (02:49):
Frustrating anything else.
Speaker 2 (02:51):
Another recurring theme was customer service. Some folks had great experiences,
but others reported slow response times or unhelpful interactions, especially
when dealing with things like password resets or account inquiries.
Speaker 1 (03:04):
Those are always the worst.
Speaker 2 (03:05):
One user even said their account was closed without any
notification while they still had money in it.
Speaker 1 (03:10):
WHOA, that's a serious issue.
Speaker 2 (03:12):
Yeah, definitely not ideal.
Speaker 1 (03:13):
So we've got cost effectiveness and ease of use on
the plus side, but account management and customer service seem
to be areas where Wise could use some improvement.
Speaker 2 (03:22):
That seems to be the consensus. But again, these are
just individual experiences, right, right, It's.
Speaker 1 (03:26):
All about getting the full picture, the good, the bad,
and everything in between, exactly.
Speaker 2 (03:31):
Online reviews can be super insightful, but it's important to
remember that they don't always represent the experience of every user.
Speaker 1 (03:38):
And that's why we do these deep dives to provide
a balanced perspective and help our listeners make informed decisions.
Speaker 2 (03:44):
Couldn't have said it better myself. Yeah, it's important to
keep in mind that every financial service has its own
strengths and weaknesses.
Speaker 1 (03:51):
Right, Why isn't the only game in town?
Speaker 2 (03:53):
Exactly. So, Let's say someone's listening and they're intrigued by Wise,
but also a little after hearing about some of these
potential downsides, what would you recommend they do next?
Speaker 1 (04:05):
Do your research, don't just jump in head.
Speaker 2 (04:07):
First, exactly. Wise definitely seems to offer some great benefits,
especially for international money transfers or dealing with multiple currencies.
Speaker 1 (04:16):
But it never hurts to dig a little deeper.
Speaker 2 (04:18):
Absolutely, and luckily there are tons of resources right there
on the product HUT page.
Speaker 1 (04:23):
Oh yeah, like what.
Speaker 2 (04:25):
Well, you've got links to Wyse's website, their app store
and play store pages for mobile banking, even their GitHub
page if you're feeling tech ye nice. Plus, they've got
links to all their social media channels, so you.
Speaker 1 (04:37):
Can get a feel for their online presence and how
they interact with their community.
Speaker 2 (04:41):
Exactly.
Speaker 1 (04:42):
Good reminder. Sometimes the answers are right in front of us.
Speaker 2 (04:46):
It does seem like they're making an effort to be transparent.
Speaker 1 (04:49):
But it's interesting you mentioned that because their product Hunt
page is actually marked as unclaimed. Ah, you're right, so
they haven't officially claimed it on the platform.
Speaker 2 (04:58):
That's strange. I wonder if that explains why they haven't
responded to any of these reviews directly.
Speaker 1 (05:02):
Maybe they just aren't actively monitoring the page.
Speaker 2 (05:05):
Could be, or maybe they're just focusing their energy elsewhere.
Speaker 1 (05:08):
Yeah, that's fair, but it does raise an interesting question.
How much weight should we really give online reviews, especially
on platforms like product Hunt, which tend to attract a
specific type of user, right.
Speaker 2 (05:21):
Early adopters, tech enthusiasts. Yeah, it's a good point. Online
reviews can definitely provide valuable insights, but it's important to
take them with a grain of salt. They represent individual experiences,
which can vary widely and might not always reflect the
experience of the average user.
Speaker 1 (05:38):
So balance is key. Gather information from multiple sources, form
your own opinions exactly.
Speaker 2 (05:44):
Don't just base your decision on online reviews alone. Look
at the company's overall track record, their financial stability, their
security measures, their customer service reputation.
Speaker 1 (05:54):
Read some independent articles, compare them to competitors. Really consider
your specific needs and priorities exactly.
Speaker 2 (06:00):
It's like anything else in life. Don't just jump into
the deep end without testing the waters first.
Speaker 1 (06:05):
AH love that analogy. Do your research, explore your options,
choose what feels right for you. And speaking of exploring,
we're always open to connecting with companies like whys that
offer valuable products and services.
Speaker 2 (06:17):
Absolutely we love bringing you insightful information and helping you
make informed decisions.
Speaker 1 (06:23):
And of course, none of this would be possible without
our amazing producer, Usman USA Sofa. You can find him
on LinkedIn at Usman.
Speaker 2 (06:32):
He's the best.
Speaker 1 (06:33):
If you're looking to market your business online, Usman is
your guy. He's worked with a wide range of businesses
and knows what it tastes to succeed in the digital world.
All right, back to Wise before we wrap up our
deep dive. Any final thoughts for our listeners who might
be on the fence about giving them a try. Any
final words of wisdom for those who are still on
the fence about Whys.
Speaker 2 (06:54):
I'd say, if you're looking for a potentially more affordable
and user friendly way to handle international money transfers or
juggling multiple currencies, why is is definitely worth a closer look.
Makes sense their popularity and the positive feedback from a
lot of users. It speaks volumes it does. But remember
those key steps we talked about. Do your research, yes,
read the fine print, and be prepared for the possibility
(07:18):
of a few bumps in the road, you know, as
with any financial service.
Speaker 1 (07:21):
Right, nothing's ever perfect exactly. And speaking of exploring new avenues,
we're always excited to partner with companies like Whys that
offer valuable products and services.
Speaker 2 (07:31):
Absolutely so, if.
Speaker 1 (07:32):
You think your company aligns with our mission of providing
insightful deep dives, give us a shout. We'd love to
hear from you.
Speaker 2 (07:39):
We're all about sharing knowledge and helping our listeners make
informed decisions.
Speaker 1 (07:43):
Couldn't agree more, And of course, we have to give
a huge shout out to our incredible producer Usman Yousef.
Speaker 2 (07:50):
He's the best.
Speaker 1 (07:50):
You can find him on LinkedIn at Usman nine. He's
a true wizard when it comes to online marketing and
has helped countless businesses thrive in the digital world.
Speaker 2 (08:00):
A true gem.
Speaker 1 (08:01):
So if you're looking to boost your online presence, Uswan
is your guy, all right, folks. That wraps up our
deep dive into whys.
Speaker 2 (08:09):
We hope you found it informative and maybe even a
little bit entertaining.
Speaker 1 (08:12):
As always, the final decision is yours. Weigh those pros
and cons, consider your own needs, and make the choice
that feels right for your financial journey. Absolutely, until next time,
happy diving.
All right, diving right in. Today, we're taking a deep
dive into whys you know that online money transfer service?
Oh why, our listener wants to know what real users think,
so we're going straight to the source. Product Hunt.
Speaker 2 (00:15):
Oh, product Hunt, brutal honesty, exactly.
Speaker 1 (00:19):
We've gone through every single review to bring you the raw,
unfiltered feedback from people who've actually used WYS.
Speaker 2 (00:26):
Sounds like we've got some interesting stuff ahead.
Speaker 1 (00:28):
Some of these reviews, let me tell you, are wild.
Speaker 2 (00:31):
Can't wait. But first, for anyone who might be new
to the scene, can you give us a quick overview
of whys? What do they actually do? So?
Speaker 1 (00:38):
Whys for those not in the no is a fintech.
Speaker 2 (00:41):
Company, right Yeah, fintech short for financial technology, shaking.
Speaker 1 (00:45):
Things up in the world of money transfers and multi
currency accounts.
Speaker 2 (00:48):
They're all about making sending and receiving money internationally cheaper
and easier than those old school banks.
Speaker 1 (00:53):
Yeah, they're taking on the big guys.
Speaker 2 (00:55):
Kinda and they're gaining some serious traction on product Hunt.
They were voted the hashtag three fintech product of the
Year Impresses and their page is packed with reviews and followers.
Speaker 1 (01:05):
All right, let's jump into those juicy reviews. Hit me
with some of the good stuff. What are people loving
about whys Well, one thing.
Speaker 2 (01:12):
That pops up over and over is the cost effectiveness.
People are really impressed by the low fees and transparent pricing,
especially compared to traditional banks.
Speaker 1 (01:21):
Makes sense. Fees can be a killer, right.
Speaker 2 (01:25):
One user even said Wise helps them bypass the ridiculous
fees their bank charges for overseas invoices.
Speaker 1 (01:31):
A lifesaver for businesses dealing with international payments.
Speaker 2 (01:33):
Definitely, and beyond the cost, people are raving about how
easy Whise is to use. Both the website and the
mobile app are apparently super intuitive, smooth sailing. Yeah. One
user even said that while good design shouldn't matter when
it comes to money, Wise proves that it actually can
make a difference. It just enhances the whole experience.
Speaker 1 (01:54):
Makes you feel good about managing your money. Did you
notice any trends in the reviews from folks outside the
US or UK?
Speaker 2 (02:00):
You know that's interesting. International users are consistently praising Wise's
global reach. They love how seamlessly they can send and
receive money across borders.
Speaker 1 (02:09):
It's like they're filling a void for people who need
to manage finances across multiple countries.
Speaker 2 (02:14):
Exactly.
Speaker 1 (02:14):
Okay, so lots of sunshine and rainbow so far. Yeah,
but we all know no company is perfect. What about
the not so good experiences? What are some of the
complaints that popped up?
Speaker 2 (02:25):
Well, one area where some users ran into trouble was
with account issues. Oh no, yeah, some people reported challenges
with document approvals or even account closures.
Speaker 1 (02:35):
Yikes, that's not what you want to hear.
Speaker 2 (02:38):
No, not at all. One user mentioned that the document
approval process wasn't always smooth, and the support team didn't
always accept all the documents that were supposed to be
valid according to their policies.
Speaker 1 (02:49):
Frustrating anything else.
Speaker 2 (02:51):
Another recurring theme was customer service. Some folks had great experiences,
but others reported slow response times or unhelpful interactions, especially
when dealing with things like password resets or account inquiries.
Speaker 1 (03:04):
Those are always the worst.
Speaker 2 (03:05):
One user even said their account was closed without any
notification while they still had money in it.
Speaker 1 (03:10):
WHOA, that's a serious issue.
Speaker 2 (03:12):
Yeah, definitely not ideal.
Speaker 1 (03:13):
So we've got cost effectiveness and ease of use on
the plus side, but account management and customer service seem
to be areas where Wise could use some improvement.
Speaker 2 (03:22):
That seems to be the consensus. But again, these are
just individual experiences, right, right, It's.
Speaker 1 (03:26):
All about getting the full picture, the good, the bad,
and everything in between, exactly.
Speaker 2 (03:31):
Online reviews can be super insightful, but it's important to
remember that they don't always represent the experience of every user.
Speaker 1 (03:38):
And that's why we do these deep dives to provide
a balanced perspective and help our listeners make informed decisions.
Speaker 2 (03:44):
Couldn't have said it better myself. Yeah, it's important to
keep in mind that every financial service has its own
strengths and weaknesses.
Speaker 1 (03:51):
Right, Why isn't the only game in town?
Speaker 2 (03:53):
Exactly. So, Let's say someone's listening and they're intrigued by Wise,
but also a little after hearing about some of these
potential downsides, what would you recommend they do next?
Speaker 1 (04:05):
Do your research, don't just jump in head.
Speaker 2 (04:07):
First, exactly. Wise definitely seems to offer some great benefits,
especially for international money transfers or dealing with multiple currencies.
Speaker 1 (04:16):
But it never hurts to dig a little deeper.
Speaker 2 (04:18):
Absolutely, and luckily there are tons of resources right there
on the product HUT page.
Speaker 1 (04:23):
Oh yeah, like what.
Speaker 2 (04:25):
Well, you've got links to Wyse's website, their app store
and play store pages for mobile banking, even their GitHub
page if you're feeling tech ye nice. Plus, they've got
links to all their social media channels, so you.
Speaker 1 (04:37):
Can get a feel for their online presence and how
they interact with their community.
Speaker 2 (04:41):
Exactly.
Speaker 1 (04:42):
Good reminder. Sometimes the answers are right in front of us.
Speaker 2 (04:46):
It does seem like they're making an effort to be transparent.
Speaker 1 (04:49):
But it's interesting you mentioned that because their product Hunt
page is actually marked as unclaimed. Ah, you're right, so
they haven't officially claimed it on the platform.
Speaker 2 (04:58):
That's strange. I wonder if that explains why they haven't
responded to any of these reviews directly.
Speaker 1 (05:02):
Maybe they just aren't actively monitoring the page.
Speaker 2 (05:05):
Could be, or maybe they're just focusing their energy elsewhere.
Speaker 1 (05:08):
Yeah, that's fair, but it does raise an interesting question.
How much weight should we really give online reviews, especially
on platforms like product Hunt, which tend to attract a
specific type of user, right.
Speaker 2 (05:21):
Early adopters, tech enthusiasts. Yeah, it's a good point. Online
reviews can definitely provide valuable insights, but it's important to
take them with a grain of salt. They represent individual experiences,
which can vary widely and might not always reflect the
experience of the average user.
Speaker 1 (05:38):
So balance is key. Gather information from multiple sources, form
your own opinions exactly.
Speaker 2 (05:44):
Don't just base your decision on online reviews alone. Look
at the company's overall track record, their financial stability, their
security measures, their customer service reputation.
Speaker 1 (05:54):
Read some independent articles, compare them to competitors. Really consider
your specific needs and priorities exactly.
Speaker 2 (06:00):
It's like anything else in life. Don't just jump into
the deep end without testing the waters first.
Speaker 1 (06:05):
AH love that analogy. Do your research, explore your options,
choose what feels right for you. And speaking of exploring,
we're always open to connecting with companies like whys that
offer valuable products and services.
Speaker 2 (06:17):
Absolutely we love bringing you insightful information and helping you
make informed decisions.
Speaker 1 (06:23):
And of course, none of this would be possible without
our amazing producer, Usman USA Sofa. You can find him
on LinkedIn at Usman.
Speaker 2 (06:32):
He's the best.
Speaker 1 (06:33):
If you're looking to market your business online, Usman is
your guy. He's worked with a wide range of businesses
and knows what it tastes to succeed in the digital world.
All right, back to Wise before we wrap up our
deep dive. Any final thoughts for our listeners who might
be on the fence about giving them a try. Any
final words of wisdom for those who are still on
the fence about Whys.
Speaker 2 (06:54):
I'd say, if you're looking for a potentially more affordable
and user friendly way to handle international money transfers or
juggling multiple currencies, why is is definitely worth a closer look.
Makes sense their popularity and the positive feedback from a
lot of users. It speaks volumes it does. But remember
those key steps we talked about. Do your research, yes,
read the fine print, and be prepared for the possibility
(07:18):
of a few bumps in the road, you know, as
with any financial service.
Speaker 1 (07:21):
Right, nothing's ever perfect exactly. And speaking of exploring new avenues,
we're always excited to partner with companies like Whys that
offer valuable products and services.
Speaker 2 (07:31):
Absolutely so, if.
Speaker 1 (07:32):
You think your company aligns with our mission of providing
insightful deep dives, give us a shout. We'd love to
hear from you.
Speaker 2 (07:39):
We're all about sharing knowledge and helping our listeners make
informed decisions.
Speaker 1 (07:43):
Couldn't agree more, And of course, we have to give
a huge shout out to our incredible producer Usman Yousef.
Speaker 2 (07:50):
He's the best.
Speaker 1 (07:50):
You can find him on LinkedIn at Usman nine. He's
a true wizard when it comes to online marketing and
has helped countless businesses thrive in the digital world.
Speaker 2 (08:00):
A true gem.
Speaker 1 (08:01):
So if you're looking to boost your online presence, Uswan
is your guy, all right, folks. That wraps up our
deep dive into whys.
Speaker 2 (08:09):
We hope you found it informative and maybe even a
little bit entertaining.
Speaker 1 (08:12):
As always, the final decision is yours. Weigh those pros
and cons, consider your own needs, and make the choice
that feels right for your financial journey. Absolutely, until next time,
happy diving.
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