March 11, 2025 • 16 mins
I’m CT… When I’m not busy being Arroe the podcaster, I live in the real world. Everybody has to have a job. Mine is C.S. Customer Service. Solutions, relationships while keeping my team motivated to keep a constant connection with each guests who’s chosen to stop their day to visit our location. Episode 168 Eighteen Hundred Dollar Mistake, New Sprite And Bad News In The Freezer This is C.T.C.S.
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Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Hey, what's going on? My name is ct When I'm
not busy being Arrow the podcaster, I live in the
real world. I mean, everybody has to have a job,
right Mine just happens to be CS Customer Service Solutions
relationships while keeping my team motivated and pumped up to
keep that constant connection with each and every person who
is chosen to stop into our location. Episode number one
(00:21):
hundred and sixty eight eighteen hundred dollars mistake new sprite
and uh oh, bad news in the freezer. This is CTCs.
Speaker 2 (00:34):
Transition Walk Day number one out of three. Yeah, we
get that.
Speaker 1 (00:37):
Live performances coming Saturday nights. We're into the Christmas holiday
season and they're having Christmas parties and that's what we
love to bring a lot of music to. I'm not
in my normal force in South Charlotte today. I had
a movie premiere this morning. Is that kept me inside
that theater for two hours and twenty minutes. My god,
it was a long movie. And then you got to
drive back into town. So I found this green way
that I always come to when I have a movie
(00:58):
premiere and someone be out here in nature sixty degrees.
You know, there's a cool breeze wintertime here. But I
gotta clear out my head. I gotta clear up my
head before I get in to see. Yes, we know
it's only three days, it's still it's still a journey.
Speaker 2 (01:12):
Wow, what's going on? He is up there? He's a
guy with the hand.
Speaker 3 (01:19):
Can I get a motion bus?
Speaker 2 (01:26):
Here we go? Yeah, it is up there in the bush.
We don't know.
Speaker 1 (01:39):
Wow, there's just a lot of police and here comes
the fire department. You feel it's the same guy that
every time he steals something, he drops it.
Speaker 4 (01:50):
You got you almost got him the last time, the
same exact guy.
Speaker 3 (02:01):
Yeah, well that's true, that's true. Yeah, I got to
see start okay, So yeah, wow, every single time he
drops stuff.
Speaker 2 (02:13):
So what happened?
Speaker 5 (02:15):
Well, I'm trying to do an eighteen hundred dollars money
order and I got three associates up here screaming in
my ear about fucking free shirts at five o'clock and
I'm trying.
Speaker 2 (02:25):
To get you to help me verify this money. She
told me she gave me one amount, which is why
I had you verify it.
Speaker 5 (02:30):
And I verified it, and I'm like, something's not right,
and she gave me more than she said.
Speaker 2 (02:33):
You in. Yeah, so I want to make sure I
didn't fuck up, and they're down here crying about love.
I'm not here tomorrow. I can't get my shirt tomorrow.
Speaker 3 (02:40):
You've had your goddamn shirts for fucking six months. You
can wait two more days.
Speaker 6 (02:44):
So I fucked up and cashed out of eighteen hundred
dollars so I can't order.
Speaker 5 (02:47):
And now I've got a refund eighteen hundred dollars back
to the store.
Speaker 2 (02:51):
And I don't know if.
Speaker 3 (02:51):
I'm gonna get in trouble or not.
Speaker 5 (02:53):
But it's all because the stupid bitch from another store
who has nothing to do with us.
Speaker 3 (02:57):
He's down there egging that fucking guy on.
Speaker 1 (02:59):
Yeah, you need no God damn that because everybody go
to the email.
Speaker 2 (03:05):
I didn't get an email you. Oh my god, dude.
Speaker 6 (03:07):
I went back then and I cussed the store that
answer for five minutes fucking straight, and I'm like, dude,
this is not for you, this is just for them,
and I need to get it out.
Speaker 2 (03:17):
I can hear it your voice, man, Oh my god. Yeah,
I haven't had a chance to congratulating on winning that award.
You play the month. Oh, she's a picture up. Yeah,
there's a picture up there now. Yeah. See I was
told about this like two months ago, really, and you
had to keep it a secret.
Speaker 3 (03:34):
I'll get right, I'm sorry.
Speaker 2 (03:36):
That's okay, that's okay today. That's cool, that's cool.
Speaker 3 (03:40):
How do you think I actually want it though?
Speaker 1 (03:42):
Because Coco's picture was up for two months because I
wasn't told that I won associated month.
Speaker 3 (03:47):
I was just told that he needed my picture taking.
Speaker 2 (03:49):
So.
Speaker 3 (03:52):
Thank you.
Speaker 1 (03:54):
So it's the Brandy Sprite and it's called It's a
Little Too Edition and it's called Ranila Frost. So are
you trying to do ruin the whole box form? How
he's gonna get it?
Speaker 2 (04:05):
This pick? It might take out the bottom.
Speaker 1 (04:08):
Oh man, all right, Danny wouldn't.
Speaker 2 (04:17):
Shake it? O, God, shake it? Do that for a
little bit. Okay, open it up, man, let's well taste it.
Speaker 1 (04:24):
At the same time it Sprite's this is competing against
their their d.
Speaker 2 (04:34):
There you go. All right, that's pretty nice.
Speaker 1 (04:40):
That's nice and smooth man, wow, full vanilla flavor.
Speaker 2 (04:48):
Yeah, that's that's good. All right, hairs turned to give
it a shot. Already know what we said about it? Okay,
it smells you smell good.
Speaker 3 (04:59):
It's smells like the cream sid have done done?
Speaker 2 (05:02):
Oh? Really like it too? Yeah? Yeah, thanks, Yes, it's
got a nice flavor to it. I don't mind it.
Speaker 1 (05:11):
Okay, Now compare it to the Shirley Temple, because you
and I both like the seven up Shirley Temple.
Speaker 2 (05:15):
Doesn't compete against it? No, I think the.
Speaker 3 (05:19):
Shirley Temple is definitely better. This was kind of bland.
Speaker 2 (05:22):
Really, don't you like the fool vanilla flavor? It's current bland?
But I mean I like it? Or was that the
sprite Vanilla transition walk day number two out of three? Oh?
I need this transition walko. Yeah.
Speaker 1 (05:40):
The stress of the holiday, which we'll talk about a
billion times probably, but I've also got some pretty late
interviews today with actors that are out in California and
my normal time of recording here in the South.
Speaker 2 (05:51):
Yeah, it doesn't equal that six am wake up call
for them.
Speaker 1 (05:54):
So you guys had some things aside where you're arranging
and get out here on a twenty three degree day,
just to cleanse the mind, to get ready to go
into see us and to serve the community. You know,
do you really think that in retail we do that
we serve the community. I want to believe that we do.
I really want to believe it. And I guess it
(06:15):
starts with us saying, hi, how are you today.
Speaker 2 (06:18):
A lot of new guests in the store this weekend.
Speaker 1 (06:20):
The reason why is because we have a big college
football tournament this weekend and they're coming in from all
over the place to see this thing, you know, because
it's bull season and that's what they're gonna be doing.
So and people are branding to the store and don't
know where anything is, so you take the time to
do whatever you can. Is just hey, here it is, man,
my store doesn't back home. Well, invite me over. I'll
go in there and show them how to do it.
(06:41):
I guess it's that time of year. People popping off
some bad Christmas jokes. One of them is, you know, hey,
look man, I'm gonna get a new hip in twenty
twenty five. That's my Christmas present to myself. And then
they start laughing. It's kind of interesting how they I
guess it's a great story, but it doesn't come off
but a Christmas joke, or it doesn't am I being
a scrooge and another manager is on their way out.
(07:05):
I totally understand it. Man, it's about it's about personal growth,
it's about growing within this great team here. But it
usually means you have to go to another store. And
you know, you're just so used to someone's leadership and personality,
more importantly, the motivation.
Speaker 2 (07:20):
So it's gonna Alexa, dang it.
Speaker 1 (07:22):
You know, I guess I'm just gonna have to come
visit the store with you, and you know, learn learn
some new tricks from that other store.
Speaker 2 (07:28):
All right, let's play a game. What are they looking for?
All right?
Speaker 1 (07:32):
They're kind of rushing back and forth between aisles number two, three,
and four. Number two is your spaghetti row, your soups
and things of this nature. Here, tune a fish. Number
three is your baking row. Okay, just getting this in
your mind because I want you to guess what they're
looking for. And number four that's where your little snack
packs are going to be with the kids, and you're
gonna have your granola bars and everything. They're running back
(07:54):
and forth and very quickly. So what do you think
they're looking for? I stop them every single time and say, hey,
what what are you looking for?
Speaker 2 (08:02):
I can help you.
Speaker 1 (08:04):
I'm looking for my wife's on his truth that happens
so many times every day.
Speaker 3 (08:13):
He's going, yeah, please, thank you.
Speaker 1 (08:26):
My duty right now is to be outside to get
the fire department in there as fast as possible, and we.
Speaker 2 (08:31):
Got to get an ambulance in here and everything.
Speaker 1 (08:32):
He's trying to move just a little bit, but we've
got to keep him steady on the floor.
Speaker 2 (08:36):
We don't want him to move his head. Uh.
Speaker 1 (08:38):
He definitely had a seizure. That looks like that's what
everybody who's familiar with this says. But he keeps, you know,
his eyes keep darting back into his head. So Transition
walk Dan number three at of three had that live
performance last night. My god, unbelievable. We had the acc
football tournament in town. We had a professional basketball game
(09:00):
in town. That meant that being uptown last night, right
there in the corner of Trade and try On, which
is a city center, came with a lot of pressure.
You had to sit there and keep your mind straight,
find your calm no matter what. And I think that
could be one of the lessons that I've learned from
being in CS is that how to locate newer levels
of calm, because when they're coming at you a million
(09:21):
people at a time, and you got to find a
solution for each and every one, and they're never the same.
Speaker 2 (09:27):
Find your calm.
Speaker 1 (09:29):
So it's gonna be very interesting to get back in
and see us today after such an amazing live performance
last night, and that concludes our twenty twenty four to
or it's over after this, so looking forward to more
live performances in twenty twenty five.
Speaker 2 (09:42):
So this guy got a steals over them.
Speaker 6 (09:44):
I feel like he was absolutely I think he was
a comment.
Speaker 2 (09:49):
Wow, he set his glasses on.
Speaker 3 (09:50):
Well, we get the NYPD involved in this.
Speaker 2 (09:53):
He was supposed to be a vendor. Why does he
have sunglass long door right right now? He's so if
he's a vendor, what's he doing with diapers to wine?
He's just walking around. I think he's waiting everybody out.
But he has a placard on, but I think it's
your ship. Really. Have you ever seen a vendor of
suntlesses on walk around? No?
Speaker 3 (10:11):
Never, never vendor vendors. You know he didn't you know
an out?
Speaker 2 (10:17):
Yeah, I mean he's seeing other looking at one thing.
Speaker 3 (10:21):
He's looking at like wine and shop. I think he's
scouting us out.
Speaker 2 (10:27):
What would be looking for?
Speaker 3 (10:28):
What's going on?
Speaker 2 (10:29):
It? Stuff?
Speaker 3 (10:29):
Chucked out, walks walking out.
Speaker 2 (10:31):
Okay, you know he's gonna buy this straight.
Speaker 1 (10:33):
Busy, busy, busy.
Speaker 3 (10:35):
We're good for you for buy that night.
Speaker 1 (10:37):
And I said, right, he's he's spent a whole hour
in here for for that, just that one thing.
Speaker 2 (10:44):
That's that's I feel like you're right.
Speaker 1 (10:48):
I was told the person in question would have a
here it is right here. This is the basket. It's
got four different Huggies, Huggies for looks like it's for children, small,
small ildren. And it's got cleaner a lot of cleaning
products in here as well. And that's usually a sign
that somebody's gonna steal something when they take this, because
this is a lot of money. And what they do
(11:09):
is they take it to a flea market and get money.
And you know, but but he knew we were around him.
He's out of the store though, But but yeah, here's
the card. It's now in my possession.
Speaker 2 (11:18):
So we're treating it like a theft.
Speaker 1 (11:19):
And those diapers along those boxes fifty five dollars in money,
no sense.
Speaker 6 (11:23):
Proof box for a grand total of almost two hundred
and thirty dollars.
Speaker 3 (11:26):
Yeah, well we get all three of them.
Speaker 2 (11:28):
We didn't get all three.
Speaker 3 (11:29):
And we got one two three, one two worse the
third fifty five.
Speaker 2 (11:32):
Right, then they're off fete. Oh okay they're different brand.
Yeah yeah, yeah.
Speaker 6 (11:38):
So he goes and gets a drink and then he
walks out.
Speaker 1 (11:40):
Yeah, get out all so and then when he didn't
just walk out, he said he was doing the zig
zag to the parking.
Speaker 2 (11:44):
Yeah, which is what thieves normally doing, which the fifth
guy is legit. Why is he trying to throw this off?
Speaker 6 (11:49):
Like, you know, like I think he knew, but yeah,
tree lot of I think the guy consensus on him.
Speaker 2 (11:56):
And he gave up.
Speaker 3 (11:59):
The guy was real.
Speaker 6 (12:00):
Yeah, yeah, I was gonna get almost three hundred dollars
worth of shit.
Speaker 2 (12:03):
He did his homework.
Speaker 3 (12:04):
Yeah, he knew what to say, and.
Speaker 2 (12:06):
He had sung Glasses song. That's the whole home. I
probably talk way too much about God. But here's the
thing about it.
Speaker 1 (12:16):
I mean, and the other night we had a situation
with a co worker who passed out and the ambulance
had to come and get him, and we sat with
him while the fire department everybody came and got him.
And the thing is is that, you know, we thought, God,
there's there's a serious problem here. We didn't know if
it was a seizure. We didn't know if there it
was something even worse than that. Not to say the
seizures aren't the worst, but they are. And he come
(12:37):
walking into the store today looking very weak, he's very sore.
But it's a miracle of Christ. It really is, because
what I saw of him and my last image of
him on Friday evening was nothing to what I was
seeing today.
Speaker 2 (12:48):
And they say, it's almost like.
Speaker 1 (12:50):
God, look at you in the eyes, going you gotta
trust me, dude, you gotta trust me. Keep that failure
on every single register, not taking any type of ATM car,
not even a credit card, and it's not reading anything,
and everything has come to an abrupt halt. And we've
got and nobody's got cash. So we're gonna have sit
here and try to figure out what we're gonna be
(13:10):
doing here over the next time. Maybe hopefully, maybe just
five minutes, but everybody is shut down at this point
in time.
Speaker 2 (13:15):
It's Sunday. It's a football Sunday. It's full. You know
how I always say enjoy or be brilliant, or have
a great week and all that kind of stuff. Yes,
I got a new one. Now I have to have
to the current should be able to say it. All right,
So let's just say we're wrapping up a conversation.
Speaker 1 (13:30):
I'll tell you what it is, all right, all right,
man's a journal.
Speaker 2 (13:35):
Journal, this what's gonna happen? Yeah, general, that's what you're using. Yeah,
so what I'm gonna do, and so I'm gonna explain that.
Speaker 1 (13:41):
Yeh yeah, because if you don't write it down, it's
all based on a story.
Speaker 2 (13:44):
Okay, you're gonna do that every day. There's a single
conversa journal. All right, I give you three days, three days,
and then three days to quit it. Yeah, that's a script.
That's a script. You've got a fruit plan.
Speaker 3 (13:53):
You already know what.
Speaker 2 (13:54):
You're gonna see. Okay, so I'm using DJ boys.
Speaker 5 (13:57):
Said no, no, like like, I like the idea, but
I think you're going to get such you're inviting so
much extra conversation.
Speaker 2 (14:06):
But I mean maybe maybe you're okay with that. I
don't know.
Speaker 1 (14:11):
For some reason, they always feel like they have to
do these evaluations on us. They said, it's company policy
that we evaluate every employee to make sure they're on
the right page. I totally get it, but but my
comment usually is always why are you judging me?
Speaker 2 (14:23):
Why you judge me?
Speaker 1 (14:24):
If I'm doing everything right, then why do you want
to come back and say, wait.
Speaker 2 (14:28):
You know we could work on this. Why can't we
work on.
Speaker 1 (14:31):
It when I'm not working well with it instead of
you putting me on the spot like that.
Speaker 2 (14:35):
This is like a science project. So it's it's what's
called squeezable tartar sauce.
Speaker 7 (14:39):
It looks like it's separated and it's on the showf
this way. So we had Alex open one up because
even after you shake it, look.
Speaker 2 (14:48):
It doesn't work. It doesn't mix like it was eggs
or something.
Speaker 7 (14:53):
So I don't know if you're ready for this. Smell
that door is locked, smell.
Speaker 2 (14:58):
It O, But it's not.
Speaker 7 (15:02):
It smells just like mayonnaise instead of like tartar sauce.
So so what why this? If this is supposed to
be stableys refrigerator after opening do not freeze. The only
thing I can think of is maybe it was frozen
because it was so cold outside.
Speaker 2 (15:18):
And then that's why.
Speaker 7 (15:19):
So he had the pull of all because they're all
like the consistency of slime now and.
Speaker 2 (15:24):
They don't mix whenever you cheap right.
Speaker 7 (15:26):
It immediately just separates back.
Speaker 2 (15:27):
Out oo oo.
Speaker 7 (15:29):
He's like, I'm no Tartar sauce expert, but I don't think.
Speaker 2 (15:32):
This is right. No, that's that's in a yellow wheah.
Speaker 1 (15:38):
Well, that's it. Another exciting edition of CTCs. The twist
that spins the ups the downs that whoa, whoa, whoa
what is this? Your business goes through the same thing.
That's why I invite you to create your own podcast,
because that creates conversation and life is so interesting when
we can just sit there and laugh about the things
we experienced daily. Hey, I'll see you next week.
Hey, what's going on? My name is ct When I'm
not busy being Arrow the podcaster, I live in the
real world. I mean, everybody has to have a job,
right Mine just happens to be CS Customer Service Solutions
relationships while keeping my team motivated and pumped up to
keep that constant connection with each and every person who
is chosen to stop into our location. Episode number one
(00:21):
hundred and sixty eight eighteen hundred dollars mistake new sprite
and uh oh, bad news in the freezer. This is CTCs.
Speaker 2 (00:34):
Transition Walk Day number one out of three. Yeah, we
get that.
Speaker 1 (00:37):
Live performances coming Saturday nights. We're into the Christmas holiday
season and they're having Christmas parties and that's what we
love to bring a lot of music to. I'm not
in my normal force in South Charlotte today. I had
a movie premiere this morning. Is that kept me inside
that theater for two hours and twenty minutes. My god,
it was a long movie. And then you got to
drive back into town. So I found this green way
that I always come to when I have a movie
(00:58):
premiere and someone be out here in nature sixty degrees.
You know, there's a cool breeze wintertime here. But I
gotta clear out my head. I gotta clear up my
head before I get in to see. Yes, we know
it's only three days, it's still it's still a journey.
Speaker 2 (01:12):
Wow, what's going on? He is up there? He's a
guy with the hand.
Speaker 3 (01:19):
Can I get a motion bus?
Speaker 2 (01:26):
Here we go? Yeah, it is up there in the bush.
We don't know.
Speaker 1 (01:39):
Wow, there's just a lot of police and here comes
the fire department. You feel it's the same guy that
every time he steals something, he drops it.
Speaker 4 (01:50):
You got you almost got him the last time, the
same exact guy.
Speaker 3 (02:01):
Yeah, well that's true, that's true. Yeah, I got to
see start okay, So yeah, wow, every single time he
drops stuff.
Speaker 2 (02:13):
So what happened?
Speaker 5 (02:15):
Well, I'm trying to do an eighteen hundred dollars money
order and I got three associates up here screaming in
my ear about fucking free shirts at five o'clock and
I'm trying.
Speaker 2 (02:25):
To get you to help me verify this money. She
told me she gave me one amount, which is why
I had you verify it.
Speaker 5 (02:30):
And I verified it, and I'm like, something's not right,
and she gave me more than she said.
Speaker 2 (02:33):
You in. Yeah, so I want to make sure I
didn't fuck up, and they're down here crying about love.
I'm not here tomorrow. I can't get my shirt tomorrow.
Speaker 3 (02:40):
You've had your goddamn shirts for fucking six months. You
can wait two more days.
Speaker 6 (02:44):
So I fucked up and cashed out of eighteen hundred
dollars so I can't order.
Speaker 5 (02:47):
And now I've got a refund eighteen hundred dollars back
to the store.
Speaker 2 (02:51):
And I don't know if.
Speaker 3 (02:51):
I'm gonna get in trouble or not.
Speaker 5 (02:53):
But it's all because the stupid bitch from another store
who has nothing to do with us.
Speaker 3 (02:57):
He's down there egging that fucking guy on.
Speaker 1 (02:59):
Yeah, you need no God damn that because everybody go
to the email.
Speaker 2 (03:05):
I didn't get an email you. Oh my god, dude.
Speaker 6 (03:07):
I went back then and I cussed the store that
answer for five minutes fucking straight, and I'm like, dude,
this is not for you, this is just for them,
and I need to get it out.
Speaker 2 (03:17):
I can hear it your voice, man, Oh my god. Yeah,
I haven't had a chance to congratulating on winning that award.
You play the month. Oh, she's a picture up. Yeah,
there's a picture up there now. Yeah. See I was
told about this like two months ago, really, and you
had to keep it a secret.
Speaker 3 (03:34):
I'll get right, I'm sorry.
Speaker 2 (03:36):
That's okay, that's okay today. That's cool, that's cool.
Speaker 3 (03:40):
How do you think I actually want it though?
Speaker 1 (03:42):
Because Coco's picture was up for two months because I
wasn't told that I won associated month.
Speaker 3 (03:47):
I was just told that he needed my picture taking.
Speaker 2 (03:49):
So.
Speaker 3 (03:52):
Thank you.
Speaker 1 (03:54):
So it's the Brandy Sprite and it's called It's a
Little Too Edition and it's called Ranila Frost. So are
you trying to do ruin the whole box form? How
he's gonna get it?
Speaker 2 (04:05):
This pick? It might take out the bottom.
Speaker 1 (04:08):
Oh man, all right, Danny wouldn't.
Speaker 2 (04:17):
Shake it? O, God, shake it? Do that for a
little bit. Okay, open it up, man, let's well taste it.
Speaker 1 (04:24):
At the same time it Sprite's this is competing against
their their d.
Speaker 2 (04:34):
There you go. All right, that's pretty nice.
Speaker 1 (04:40):
That's nice and smooth man, wow, full vanilla flavor.
Speaker 2 (04:48):
Yeah, that's that's good. All right, hairs turned to give
it a shot. Already know what we said about it? Okay,
it smells you smell good.
Speaker 3 (04:59):
It's smells like the cream sid have done done?
Speaker 2 (05:02):
Oh? Really like it too? Yeah? Yeah, thanks, Yes, it's
got a nice flavor to it. I don't mind it.
Speaker 1 (05:11):
Okay, Now compare it to the Shirley Temple, because you
and I both like the seven up Shirley Temple.
Speaker 2 (05:15):
Doesn't compete against it? No, I think the.
Speaker 3 (05:19):
Shirley Temple is definitely better. This was kind of bland.
Speaker 2 (05:22):
Really, don't you like the fool vanilla flavor? It's current bland?
But I mean I like it? Or was that the
sprite Vanilla transition walk day number two out of three? Oh?
I need this transition walko. Yeah.
Speaker 1 (05:40):
The stress of the holiday, which we'll talk about a
billion times probably, but I've also got some pretty late
interviews today with actors that are out in California and
my normal time of recording here in the South.
Speaker 2 (05:51):
Yeah, it doesn't equal that six am wake up call
for them.
Speaker 1 (05:54):
So you guys had some things aside where you're arranging
and get out here on a twenty three degree day,
just to cleanse the mind, to get ready to go
into see us and to serve the community. You know,
do you really think that in retail we do that
we serve the community. I want to believe that we do.
I really want to believe it. And I guess it
(06:15):
starts with us saying, hi, how are you today.
Speaker 2 (06:18):
A lot of new guests in the store this weekend.
Speaker 1 (06:20):
The reason why is because we have a big college
football tournament this weekend and they're coming in from all
over the place to see this thing, you know, because
it's bull season and that's what they're gonna be doing.
So and people are branding to the store and don't
know where anything is, so you take the time to
do whatever you can. Is just hey, here it is, man,
my store doesn't back home. Well, invite me over. I'll
go in there and show them how to do it.
(06:41):
I guess it's that time of year. People popping off
some bad Christmas jokes. One of them is, you know, hey,
look man, I'm gonna get a new hip in twenty
twenty five. That's my Christmas present to myself. And then
they start laughing. It's kind of interesting how they I
guess it's a great story, but it doesn't come off
but a Christmas joke, or it doesn't am I being
a scrooge and another manager is on their way out.
(07:05):
I totally understand it. Man, it's about it's about personal growth,
it's about growing within this great team here. But it
usually means you have to go to another store. And
you know, you're just so used to someone's leadership and personality,
more importantly, the motivation.
Speaker 2 (07:20):
So it's gonna Alexa, dang it.
Speaker 1 (07:22):
You know, I guess I'm just gonna have to come
visit the store with you, and you know, learn learn
some new tricks from that other store.
Speaker 2 (07:28):
All right, let's play a game. What are they looking for?
All right?
Speaker 1 (07:32):
They're kind of rushing back and forth between aisles number two, three,
and four. Number two is your spaghetti row, your soups
and things of this nature. Here, tune a fish. Number
three is your baking row. Okay, just getting this in
your mind because I want you to guess what they're
looking for. And number four that's where your little snack
packs are going to be with the kids, and you're
gonna have your granola bars and everything. They're running back
(07:54):
and forth and very quickly. So what do you think
they're looking for? I stop them every single time and say, hey,
what what are you looking for?
Speaker 2 (08:02):
I can help you.
Speaker 1 (08:04):
I'm looking for my wife's on his truth that happens
so many times every day.
Speaker 3 (08:13):
He's going, yeah, please, thank you.
Speaker 1 (08:26):
My duty right now is to be outside to get
the fire department in there as fast as possible, and we.
Speaker 2 (08:31):
Got to get an ambulance in here and everything.
Speaker 1 (08:32):
He's trying to move just a little bit, but we've
got to keep him steady on the floor.
Speaker 2 (08:36):
We don't want him to move his head. Uh.
Speaker 1 (08:38):
He definitely had a seizure. That looks like that's what
everybody who's familiar with this says. But he keeps, you know,
his eyes keep darting back into his head. So Transition
walk Dan number three at of three had that live
performance last night. My god, unbelievable. We had the acc
football tournament in town. We had a professional basketball game
(09:00):
in town. That meant that being uptown last night, right
there in the corner of Trade and try On, which
is a city center, came with a lot of pressure.
You had to sit there and keep your mind straight,
find your calm no matter what. And I think that
could be one of the lessons that I've learned from
being in CS is that how to locate newer levels
of calm, because when they're coming at you a million
(09:21):
people at a time, and you got to find a
solution for each and every one, and they're never the same.
Speaker 2 (09:27):
Find your calm.
Speaker 1 (09:29):
So it's gonna be very interesting to get back in
and see us today after such an amazing live performance
last night, and that concludes our twenty twenty four to
or it's over after this, so looking forward to more
live performances in twenty twenty five.
Speaker 2 (09:42):
So this guy got a steals over them.
Speaker 6 (09:44):
I feel like he was absolutely I think he was
a comment.
Speaker 2 (09:49):
Wow, he set his glasses on.
Speaker 3 (09:50):
Well, we get the NYPD involved in this.
Speaker 2 (09:53):
He was supposed to be a vendor. Why does he
have sunglass long door right right now? He's so if
he's a vendor, what's he doing with diapers to wine?
He's just walking around. I think he's waiting everybody out.
But he has a placard on, but I think it's
your ship. Really. Have you ever seen a vendor of
suntlesses on walk around? No?
Speaker 3 (10:11):
Never, never vendor vendors. You know he didn't you know
an out?
Speaker 2 (10:17):
Yeah, I mean he's seeing other looking at one thing.
Speaker 3 (10:21):
He's looking at like wine and shop. I think he's
scouting us out.
Speaker 2 (10:27):
What would be looking for?
Speaker 3 (10:28):
What's going on?
Speaker 2 (10:29):
It? Stuff?
Speaker 3 (10:29):
Chucked out, walks walking out.
Speaker 2 (10:31):
Okay, you know he's gonna buy this straight.
Speaker 1 (10:33):
Busy, busy, busy.
Speaker 3 (10:35):
We're good for you for buy that night.
Speaker 1 (10:37):
And I said, right, he's he's spent a whole hour
in here for for that, just that one thing.
Speaker 2 (10:44):
That's that's I feel like you're right.
Speaker 1 (10:48):
I was told the person in question would have a
here it is right here. This is the basket. It's
got four different Huggies, Huggies for looks like it's for children, small,
small ildren. And it's got cleaner a lot of cleaning
products in here as well. And that's usually a sign
that somebody's gonna steal something when they take this, because
this is a lot of money. And what they do
(11:09):
is they take it to a flea market and get money.
And you know, but but he knew we were around him.
He's out of the store though, But but yeah, here's
the card. It's now in my possession.
Speaker 2 (11:18):
So we're treating it like a theft.
Speaker 1 (11:19):
And those diapers along those boxes fifty five dollars in money,
no sense.
Speaker 6 (11:23):
Proof box for a grand total of almost two hundred
and thirty dollars.
Speaker 3 (11:26):
Yeah, well we get all three of them.
Speaker 2 (11:28):
We didn't get all three.
Speaker 3 (11:29):
And we got one two three, one two worse the
third fifty five.
Speaker 2 (11:32):
Right, then they're off fete. Oh okay they're different brand.
Yeah yeah, yeah.
Speaker 6 (11:38):
So he goes and gets a drink and then he
walks out.
Speaker 1 (11:40):
Yeah, get out all so and then when he didn't
just walk out, he said he was doing the zig
zag to the parking.
Speaker 2 (11:44):
Yeah, which is what thieves normally doing, which the fifth
guy is legit. Why is he trying to throw this off?
Speaker 6 (11:49):
Like, you know, like I think he knew, but yeah,
tree lot of I think the guy consensus on him.
Speaker 2 (11:56):
And he gave up.
Speaker 3 (11:59):
The guy was real.
Speaker 6 (12:00):
Yeah, yeah, I was gonna get almost three hundred dollars
worth of shit.
Speaker 2 (12:03):
He did his homework.
Speaker 3 (12:04):
Yeah, he knew what to say, and.
Speaker 2 (12:06):
He had sung Glasses song. That's the whole home. I
probably talk way too much about God. But here's the
thing about it.
Speaker 1 (12:16):
I mean, and the other night we had a situation
with a co worker who passed out and the ambulance
had to come and get him, and we sat with
him while the fire department everybody came and got him.
And the thing is is that, you know, we thought, God,
there's there's a serious problem here. We didn't know if
it was a seizure. We didn't know if there it
was something even worse than that. Not to say the
seizures aren't the worst, but they are. And he come
(12:37):
walking into the store today looking very weak, he's very sore.
But it's a miracle of Christ. It really is, because
what I saw of him and my last image of
him on Friday evening was nothing to what I was
seeing today.
Speaker 2 (12:48):
And they say, it's almost like.
Speaker 1 (12:50):
God, look at you in the eyes, going you gotta
trust me, dude, you gotta trust me. Keep that failure
on every single register, not taking any type of ATM car,
not even a credit card, and it's not reading anything,
and everything has come to an abrupt halt. And we've
got and nobody's got cash. So we're gonna have sit
here and try to figure out what we're gonna be
(13:10):
doing here over the next time. Maybe hopefully, maybe just
five minutes, but everybody is shut down at this point
in time.
Speaker 2 (13:15):
It's Sunday. It's a football Sunday. It's full. You know
how I always say enjoy or be brilliant, or have
a great week and all that kind of stuff. Yes,
I got a new one. Now I have to have
to the current should be able to say it. All right,
So let's just say we're wrapping up a conversation.
Speaker 1 (13:30):
I'll tell you what it is, all right, all right,
man's a journal.
Speaker 2 (13:35):
Journal, this what's gonna happen? Yeah, general, that's what you're using. Yeah,
so what I'm gonna do, and so I'm gonna explain that.
Speaker 1 (13:41):
Yeh yeah, because if you don't write it down, it's
all based on a story.
Speaker 2 (13:44):
Okay, you're gonna do that every day. There's a single
conversa journal. All right, I give you three days, three days,
and then three days to quit it. Yeah, that's a script.
That's a script. You've got a fruit plan.
Speaker 3 (13:53):
You already know what.
Speaker 2 (13:54):
You're gonna see. Okay, so I'm using DJ boys.
Speaker 5 (13:57):
Said no, no, like like, I like the idea, but
I think you're going to get such you're inviting so
much extra conversation.
Speaker 2 (14:06):
But I mean maybe maybe you're okay with that. I
don't know.
Speaker 1 (14:11):
For some reason, they always feel like they have to
do these evaluations on us. They said, it's company policy
that we evaluate every employee to make sure they're on
the right page. I totally get it, but but my
comment usually is always why are you judging me?
Speaker 2 (14:23):
Why you judge me?
Speaker 1 (14:24):
If I'm doing everything right, then why do you want
to come back and say, wait.
Speaker 2 (14:28):
You know we could work on this. Why can't we
work on.
Speaker 1 (14:31):
It when I'm not working well with it instead of
you putting me on the spot like that.
Speaker 2 (14:35):
This is like a science project. So it's it's what's
called squeezable tartar sauce.
Speaker 7 (14:39):
It looks like it's separated and it's on the showf
this way. So we had Alex open one up because
even after you shake it, look.
Speaker 2 (14:48):
It doesn't work. It doesn't mix like it was eggs
or something.
Speaker 7 (14:53):
So I don't know if you're ready for this. Smell
that door is locked, smell.
Speaker 2 (14:58):
It O, But it's not.
Speaker 7 (15:02):
It smells just like mayonnaise instead of like tartar sauce.
So so what why this? If this is supposed to
be stableys refrigerator after opening do not freeze. The only
thing I can think of is maybe it was frozen
because it was so cold outside.
Speaker 2 (15:18):
And then that's why.
Speaker 7 (15:19):
So he had the pull of all because they're all
like the consistency of slime now and.
Speaker 2 (15:24):
They don't mix whenever you cheap right.
Speaker 7 (15:26):
It immediately just separates back.
Speaker 2 (15:27):
Out oo oo.
Speaker 7 (15:29):
He's like, I'm no Tartar sauce expert, but I don't think.
Speaker 2 (15:32):
This is right. No, that's that's in a yellow wheah.
Speaker 1 (15:38):
Well, that's it. Another exciting edition of CTCs. The twist
that spins the ups the downs that whoa, whoa, whoa
what is this? Your business goes through the same thing.
That's why I invite you to create your own podcast,
because that creates conversation and life is so interesting when
we can just sit there and laugh about the things
we experienced daily. Hey, I'll see you next week.
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