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November 18, 2025 24 mins
I’m CT…  When I’m not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who’s chosen to stop their day to visit our location.  Episode 201… The Heatwave Has Hit, Taste Testing Dubai Chocolate and Battling High Food Prices  This is C.T.C.S.  

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Life is about doing your own thing, having your own path,
your own ability, your own skills. Well, why not have
seventeen different podcasts on one side? Because you always change?
Why can't we and take you along with us? Arrow
dot net, Rroe dot net. Thank you so much for
supporting me throughout the years. Hey, what's going on? My

(00:20):
name is ct When I'm not busy being Arrow the Podcaster,
I live in the real world. I mean, everybody has
to have a job, right Mine just happens to be
CS customer service, you know, solutions relationships while keeping your
team motivated and pumped up to keep that constant connection
with each and every person who has chosen to stop

(00:41):
into your location. Remember that when you go into a store,
you made the choice. How much do the people on
the inside control you? Coming back episode number two hundred
and one, The heat wave has hit, taste testing, do
buy chocolate? What on earth is this? And battling high

(01:01):
food prices. This is CTCs.

Speaker 2 (01:06):
Transition Walk Day number one out of four. Been a
busy day inside the podcast studio. Oh my god, I've
been with I just just had a conversation with actor
Kevin Sorbo and I've got another one coming up with
the lou Diamond Phillips unbelievable. But it's kind of screwed
up my schedule because they're late, and I have a
certain rule on Thursdays and Fridays. I've got to be

(01:28):
out of that studio by eleven thirty. Not kinna happen today.
So we're out here in this forest way earlier than normal.
I got to find peace of mind.

Speaker 3 (01:40):
Man. A lot of stress, A lot of stress.

Speaker 2 (01:43):
Not no, wait wait a second, not in me, around me,
but I still feel the energy from it. I'll see
you in CS. Driving in today, going down Providence Road,
I look at my rear view mirror.

Speaker 3 (01:55):
It's a cob No.

Speaker 2 (01:56):
Yeah, yeah, I can't drive with my seatbel because it
doesn't work right, and I can't go in until next
Tuesday to get it fixed.

Speaker 4 (02:02):
Did you pull it over and pretend like it was on?

Speaker 3 (02:05):
No? Oh fuck, I didn't want to draw any attention
to meet at.

Speaker 4 (02:08):
All, and so he leave you alone. Yeah that was shit.

Speaker 3 (02:11):
Yeah. Yeah.

Speaker 5 (02:11):
Well, you know a lot of people are saying where
we live that the local police they don't enforce life
of play speeding. It's getting pretty bad as well. So
I don't know if that's a lack of help for
what's going on.

Speaker 2 (02:23):
But that's a thing that a lot it's just they
feel like I don't want to do the book work,
maybe I don't want to.

Speaker 3 (02:28):
Go to cool.

Speaker 5 (02:28):
A lot of people are saying that that's what they're doing.
So it was like traffic shit, yeah, like they're not
enforcing anything right now.

Speaker 3 (02:34):
Wow, Wow, the frozen duck didn't have a price tag
on it. So I went back to the frozen section.
None of the ducks had a price tag on it.
So what do you do?

Speaker 4 (02:43):
Then?

Speaker 2 (02:43):
Then you go to the department manager of the meat
department and say I need a price tag. This guy
wants to buy it. So I march all the way
back up to the front with the price tag twenty
six bucks. And the guy looks at me and says
it's what it's twenty six dollars and eleven cents.

Speaker 3 (02:57):
He is for duck. I said, yeah, yeah, I.

Speaker 2 (03:00):
Don't want it, and so I grab it and being
very polite, and I start walking back to the Frozi.

Speaker 3 (03:06):
He says, dude, I was joking. Come on, of course
I want that duck.

Speaker 2 (03:09):
We're going into a very dangerous time of the year here,
in the south, the temperature will be in the high
nineties with a heating index up at around one twelve
to one fifteen. So of course we're sitting down one
on one with our new baggers and explaining to them that,
you know, do not spend you know, extended amounts of
time outside. You've got to be able to you know,
to think forward motion, not sit there and go. I'll

(03:31):
go in when I start getting tired. Man, heat exhaustion
will hit you when you least expect it. Dude, I
take a thirty minute lunch and some shit goes down
or what.

Speaker 5 (03:39):
Yeah.

Speaker 4 (03:39):
So one of our baggers came inside and it's one
hundred and five right now.

Speaker 3 (03:42):
Yeah.

Speaker 2 (03:43):
Yeah, And he's not he's not known to be solved.

Speaker 5 (03:48):
In other words, he's pretty tough dot And he came
in and he just looks like shit.

Speaker 4 (03:52):
Like even I was like, okay, it's not lying.

Speaker 6 (03:54):
You know.

Speaker 5 (03:54):
He has a habit of telling stories. You know, he
had he has an intellectual disability. He came in, his
eyes are red. She had him have a seat behind
the counter and she's talking to him and then he
goes and gets the jingol, comes back, he throws up
and I guess, and I go, you're too hot. You're
too hot. That's happened to me where you get too hot? Yeah,

(04:15):
and you just fucking down whatever you and that shit
comes right back up. So right now he's in the
office and they're sitting down with him. I think they're
trying to sleep hen cool off. But I asked him
if you need an ambulance.

Speaker 4 (04:25):
He said no.

Speaker 5 (04:26):
But you know, just people, don't You don't realize. No,
Oh no, I was out there. I literally walked from
my car inside and it was fucking sweating. Yeah, and
it's like crazy hot. But yeah, hopefully he's okay.

Speaker 2 (04:38):
Yeah, God damn, that's one of the oldest tricks in
the book. A co worker complains about, Oh, I don't
want to be here today. I'm just not into what's
going on here. I don't want to deal with people.
That's how the day started off. By hour number three,
I gotta go. My daughter just called. There's something really
wrong at home.

Speaker 3 (04:55):
I gotta go.

Speaker 2 (04:56):
Please please let me go because I'm really worried about
my daughter. Hmmm, how do you react to that?

Speaker 3 (05:04):
You let them go?

Speaker 1 (05:06):
Please do not move. There's more CTCs coming up. Hey,
thanks for coming back. To ct Cus.

Speaker 2 (05:12):
Transition Walk day number two out of four. You got
to get into this forest early today. The heating index
is supposed to be somewhere around one hundred and ten,
so I mean it's like eighty.

Speaker 3 (05:23):
Four out here.

Speaker 2 (05:23):
Now.

Speaker 3 (05:23):
Have no idea what the heating index is, but you.

Speaker 2 (05:26):
Got to get out here because you know your dog,
as beautiful as they are, as strong as you think
they are, they take a big hit. That's why they
call it the dog days of Summer. I think the
human being takes the same exact hit. And people are
moody as hell so up in CS when people are
searching for cool solutions, you know, like bringing food back

(05:48):
only to buy lottery tickets, you know, things like that,
or wanting to go into a grocery store and steal
big items so they can take it to a flea
market and sell it. Yeah, got to stay cool. And
the heating index is one hundred and ten plus and
it's gonna be worse tomorrow. So the goal is to
find solutions, cool solutions.

Speaker 3 (06:10):
A coworker and I shared a personal conversation.

Speaker 2 (06:13):
He is obese, he's he's three hundred and fifty pounds,
and yesterday he looked at me with very with a
lot of pride in his eyes. He says, I'm going
to lose the weight, and he says, I want to
be like my brother.

Speaker 3 (06:24):
I want to lose the weight.

Speaker 2 (06:25):
And so today, after really really hard for thinking, I
asked Bill, I said, what should how should I handle this?
Because I saw him with cheeses and I also saw
him with with with the dream, and I said it
would offend him if I said, hey, can I be
your the guy that's going to hold you accountable? So
today I've be sat down and he said, yeah, yeah,
I want you to hold me accountable.

Speaker 3 (06:46):
And so he's he wants me to check in with
him every single day.

Speaker 6 (06:50):
And I got her respondence even I was like, oh,
I don't have said it like that, and he got
his he started tasting, and then a lot of time
he was gone.

Speaker 5 (07:00):
He's down her, chewing her out, facing her hand, I mean,
and she remained calm the entire time.

Speaker 4 (07:06):
Yeah, she's she stayed away from him, hanging around the register. Yeah,
like if you're at the Foreign Ridge.

Speaker 7 (07:11):
Come down here.

Speaker 4 (07:13):
He's good and I'm on. But I was like, well,
you shouldn't have set us that way.

Speaker 2 (07:21):
From the gedo right right, And so she basically she
basically blamed it on the amount of sandwich.

Speaker 5 (07:27):
Yeah, she said she wouldn't shake it because she said,
do you know how many areas in this store don't
have cameras? And I'm like, why would you say that
to somebody who do you want to look at?

Speaker 4 (07:37):
You know, if you don't want to do it, come
up with another reason.

Speaker 3 (07:39):
Yeah.

Speaker 5 (07:39):
Yeah, she tried that talking down and passive aggressive bullshit
with him that she does with us. They didn't fucking
fly with that guy. He cussed her the fuck out.

Speaker 8 (07:48):
When the customer puts way too many items inside these
plastic bags, I know they're supposed to be able to
handle seventy five pounds or so, but man, they say.

Speaker 3 (07:59):
Fill it up, man, and I don't need a lot
of bags at all. Fill it up. Fill it up.

Speaker 2 (08:02):
So you do exactly what they want. And then when
they're taking it outside and they don't want to take
the cart out to their hot car, they try to
grab all the bags. They break margarita mix everywhere in
the lobby, and then as it was falling, it took
out a sprite bottle, a big old forty eight ounce
sprite bottle. So there's like sprite and margarita mix all

(08:23):
over the place. You gotta jump into action, no matter
what you're doing. Get those floors cleared. Something very new here.
It's from Linett Lint the chocolate people. This is a
Dubai style chocolate.

Speaker 3 (08:38):
And what it is.

Speaker 2 (08:38):
It's made in Germany and it's got pistachios in it,
paste filling with crunchy something pastry. Five point three ounces.
Here's the thing. Here's the thing. It's sixteen dollars. Do
we split it up with people around here and.

Speaker 3 (08:53):
We all have a bite.

Speaker 7 (08:54):
And we played that game with that lady for what
an hour? She just kept coming back. Yeah, random lady,
we were leting you want to play. She was like, yeah,
all right, let's play.

Speaker 3 (09:03):
Look at this like a WILLI wom Yeah. Man, it's
good out.

Speaker 5 (09:06):
Yeah, it is.

Speaker 3 (09:08):
All right.

Speaker 2 (09:08):
So it is the Dubai style chocolate. Pistachio and cadi kadif.

Speaker 4 (09:16):
Caduff could could.

Speaker 9 (09:20):
A daif it's ka d a y i f.

Speaker 2 (09:24):
And you know how much I mean, it costs us
sixteen o nine together, but it was two dollars off.

Speaker 7 (09:30):
Yeah, that part and it looks just like.

Speaker 3 (09:32):
I mean the gold paper around. It looks just like
the Willie Walker bar.

Speaker 9 (09:36):
Yeah, and it's been all over social media, so I figure,
why not why not try it?

Speaker 7 (09:41):
And Quena is interested in it, so why not try it?

Speaker 4 (09:43):
Right now?

Speaker 7 (09:45):
The gloves on.

Speaker 3 (09:47):
Looks very smooth.

Speaker 4 (09:49):
It looks really okay.

Speaker 3 (09:50):
It comes in chunks.

Speaker 7 (09:51):
Okay, so far, there's no spoilers.

Speaker 9 (09:55):
You can't see the inside of it whenever you break
it in the chops, the ke's just like a regular
chop what bar?

Speaker 3 (10:04):
Have you seen videos of this?

Speaker 6 (10:07):
Really?

Speaker 4 (10:08):
Really all right?

Speaker 7 (10:09):
So let's go ahead.

Speaker 3 (10:13):
Thank you?

Speaker 7 (10:14):
All right, cheers.

Speaker 3 (10:20):
That is very very light.

Speaker 2 (10:23):
Look me out, it's even you look yes, wow, I'm trying.

Speaker 7 (10:31):
I mean, it's not like sixteen dollars worth, yes, not.

Speaker 3 (10:35):
A grocery smoker.

Speaker 9 (10:36):
I good, yeah, yeah, sixteen dollars from one bar. I
can't like, there's a there's a lot of chocolate flavor,
Like I can't taste the middle.

Speaker 4 (10:46):
Bar for sixteen.

Speaker 2 (10:48):
I was really think sixteen out tax thing sometimes not
really tasting anything but chocolate chocolate.

Speaker 9 (10:55):
Yeah, I mean it's a little crunchy, but it's really sweet.

Speaker 3 (11:05):
Coming from Germany. Do you think that the reason why
sixteen is because of a tariff.

Speaker 9 (11:09):
No, it's because it says the word do bio style
chocolate and it has that weird word that we can't
pronounce that I eat jim.

Speaker 5 (11:19):
Oh, I get that.

Speaker 3 (11:21):
Oh, like I've ever had.

Speaker 4 (11:27):
Sixteen dollars.

Speaker 7 (11:28):
We split the cost and half just so it wasn't
like so much here merrit.

Speaker 4 (11:33):
Okay, that's what that is.

Speaker 3 (11:35):
That's show.

Speaker 4 (11:35):
That's what I'm taking.

Speaker 7 (11:37):
You're not allergic to nuts, right, it's pretty good chocolate.

Speaker 3 (11:43):
Yeah, we.

Speaker 7 (11:46):
Lift yep, so let's split one.

Speaker 4 (11:49):
I say ten dollars, I would you ten dollars? Hunts.

Speaker 2 (11:54):
I think I'm so convinced that we are going to
have some really bad times in front of us because
people are giving cheaper and cheaper and cheaper. What I
mean by this is because it was if I wouldn't
get one three for the lettuce, and he felt like that,
if you know, you guys didn't give it to me
for free, I'm missing sixteen cents, so I want my

(12:15):
sixteen cents. And the same you know, happened to be
earlier this week with the guy that the milk was
three twenty nine and that's what we charged him, but
it was really too eighty nine and if you see.

Speaker 5 (12:27):
Finnick either getting so you you feel like we're trending
that way. And I feel like there's always those customers
that are that way. Not to knock them or anything,
but there are people that don't get for sins this
talent and they come up.

Speaker 4 (12:40):
I do the math and it's forty seven cents. Yeah, yeah, doubt.

Speaker 5 (12:45):
If it's the older generation, the depression generation, my grandmother's generation,
I understand that they were lady.

Speaker 4 (12:52):
Well yeah, yeah.

Speaker 5 (12:52):
When it's twenty five year olds, thirty five year olds,
forty year olds, then.

Speaker 4 (12:57):
I'm starting to wonder.

Speaker 5 (12:58):
Yeah, if you're right, Yeah, so it should be a
combination of both.

Speaker 2 (13:02):
Yeah, please do not move. There's more CTCs coming up. Hey,
thanks for coming back to ct see us Transition Walk
Dan Nuber three out of four. Yeah, not really a
transition walk. It's a Saturday and we had a huge
movie premiere, and so getting there and getting to the
store two completely different things. Because I'm dealing with some serious,

(13:25):
out of control Southern traffic is what I am, and
there's no way I can get to the Greenway to
clear my mind, body and soul. So I'm relying on
the universe to tap me and say, hey, hey, you
can do your transition walks while putting things away.

Speaker 3 (13:38):
You're the putback king. I had the best.

Speaker 2 (13:41):
Grocery store bit Yesterday's funnyest chill buy five years here.
All right, this guy walks up and he's buying flat tires.

Speaker 3 (13:49):
Eerie Feelia. I said, oh man, you got flat tired?
He goes, yeah, do you want to help you change it?

Speaker 4 (13:56):
Did you laugh?

Speaker 2 (13:57):
Yeah, that's definitely a bad joke. One hundred and two
degrees outside Chili's all can be inside the grocery store.
You would think that people would come here and you know,
get out of that heat. They might be I mean,
they could be in their swimming pool, so he could
be doing some lawn work. But at one hundred and
two degrees, I mean, that's you know, it affects people.

(14:19):
And usually when they come in when it's that hot,
it affects them, all right. They're grumpy, they're tired, they're
worn out because heat will steal every bit of that
out of you.

Speaker 3 (14:29):
So, wow, it is hot.

Speaker 2 (14:33):
Jucy Dave trying to tell me how to podcast, so
I heard him automatically assume your financial situation from it,
and I kind of wanted to laugh at him, because
it's a misconception.

Speaker 5 (14:44):
People think you have a podcast and you're Casey Kasem right, right,
So when you laughed at him, I kind of walked
away because I knew where it was going to go.

Speaker 3 (14:55):
But did you.

Speaker 4 (14:56):
Explain to him?

Speaker 2 (14:57):
Well, he said, he says, why don't you ever listen
to me and do podcast that I tell you to design?
And I said, because what you're telling me will not
attract anybody.

Speaker 5 (15:05):
Yeah, I heard you say that you are a little
or hearts. I think you said something to the effect
of nobody wants to hear that.

Speaker 3 (15:11):
Yeah. Yeah, And and he was like.

Speaker 2 (15:13):
What what And I'm thinking he has no clue, no, no,
And so then I broke out the analytics and showed
him the countries that listened to the podcast, and he goes.

Speaker 3 (15:23):
WHOA, how is that even possible?

Speaker 2 (15:24):
I said, that's why you you know you're so behind, Right,
It's about reaching everybody and not just a uncle.

Speaker 4 (15:31):
And for context, he's sixty six years old.

Speaker 3 (15:33):
Yeah, so.

Speaker 4 (15:35):
Some people are sixty six. I look fifty. Some people
are sixty six, I look eighty. Yeah he's eight a ladder.

Speaker 9 (15:41):
Yeah, it's not that it would be better it's just
that it would be helpier.

Speaker 2 (15:47):
So we got we have fringos here tonight for the
taste test, and it's a brand new flavor.

Speaker 4 (15:52):
They've got brand new flavors like every week. Honey mustard.

Speaker 7 (15:55):
Seeking a huge mustard fan.

Speaker 2 (15:57):
I am a huge mustard fan, so we're also a
huge springles fan.

Speaker 7 (16:02):
We're going all the way. We also have this.

Speaker 9 (16:08):
Lemon perfect. It's organic lemon water, but it's blueberry flavor.

Speaker 4 (16:13):
Like so it taste a little too strong. I mean,
it smells strong.

Speaker 3 (16:20):
I like the mustard flavor. I look at that because
right down the middle.

Speaker 7 (16:24):
So that's not it's not overpowering.

Speaker 9 (16:27):
M hm.

Speaker 7 (16:28):
That's actually pretty good. It's it smells a lot stronger
than it's going to be.

Speaker 4 (16:32):
M m.

Speaker 7 (16:34):
It definitely tastes just like honey mustard. Like they hit
this one on the head. They definitely did that.

Speaker 2 (16:39):
I'm getting him so like very Sottle barbecue, like the
sweetness barbecue.

Speaker 9 (16:45):
I don't know, maybe whenever you do, whenever you do
eat barbecue, whenever you home lake it like barbecue beans,
you do put mustard in it.

Speaker 7 (16:51):
So I understand where.

Speaker 4 (16:52):
He's coming from it right right, Well, like the sweetness
of it? Right? What just happened?

Speaker 5 (16:58):
So little sweet old lady comes up and she goes,
I don't get paid until Friday. Yeah, if I come
in Friday, can we still give me a serial discount?
Because I can't. I won't have the money on Thursday.
And I'm sitting there going huck. And I told her,
I said, the button doesn't come up, and won't let
me hit the button unless it's Thursday.

Speaker 4 (17:18):
And so I'm trying to think in my head, what
if she buys.

Speaker 5 (17:21):
It on Friday, and then I'm going the button doesn't
come up, idiot, she'd have to wait a whole week.
Someone's gonna ask her, well, yeah, I can give it
to you, but I need your receipt so I know
how to calculate the mask.

Speaker 4 (17:33):
They're gonna see. It was about on Thursday, and they're
not right.

Speaker 5 (17:36):
And she goes, you know, I'm living check to check
and my payments are stretched out.

Speaker 4 (17:41):
And she goes, I don't get paid until Friday, so
I just thought I would check. And I'm going, damn,
power is to do so much?

Speaker 3 (17:47):
Yeah, yeah, and now I can't.

Speaker 5 (17:49):
Give this poor woman a fucking And it's probably only
gonna be two dollars, yes, cow off of one hundred
and fifty dollars order, but I can't.

Speaker 4 (17:56):
You know, It's like I can.

Speaker 5 (17:57):
Give somebody allen of milk if they come in and
now they'd buy a milk a lot, you know, and
oh I can't afford that note today, take it off,
you know what, Well, keep that milk.

Speaker 4 (18:07):
I'll take care of them, But I can't give that
lady a fucking two dollars disc. Yeah, sometimes it makes
you wonder, you know what I mean? Yeah, if the
stammers can come in here.

Speaker 5 (18:15):
The two gentlemen we had earlier that they shut down
the machines, three of them. They had some kind of
app on their phone that wasn't an actual debit card,
but it looked like Apple Bay.

Speaker 4 (18:23):
That it wasn't.

Speaker 5 (18:24):
And as soon as they scanned it on your registered
mine went down, and get who other ones went down?

Speaker 4 (18:28):
You cannot fuck it?

Speaker 3 (18:30):
And number one went down.

Speaker 7 (18:31):
Yeah.

Speaker 4 (18:31):
Yeah, so you can't tell me that whatever they were
doing didn't have shit to do with that.

Speaker 3 (18:35):
Yeah.

Speaker 9 (18:36):
Lemon perfect blueberry organic lemon water, zero sugar, delicious and regressed.

Speaker 2 (18:43):
Water scares me because I don't want to taste like water.

Speaker 9 (18:45):
I wanted to you know, I want to taste like
a blueberry muffin that's snowy like kool aid. Oh, its
like kool aid.

Speaker 7 (18:57):
It was good, weird. Wow, smells like those scented markers.
It definitely doesn't taste like water.

Speaker 3 (19:06):
No, it's definitely not over, but you have to do
it chill.

Speaker 7 (19:09):
Yeah. I couldn't imagine drinking that bedroom trimperature, but I
mean it's good.

Speaker 3 (19:13):
That's good.

Speaker 7 (19:13):
It makes me want to drink more of it. Yeah,
like like lemonade, crushed tie would be really good.

Speaker 3 (19:19):
Yeah, it gonna be like a snowball.

Speaker 9 (19:21):
Definitely is kind of throwing my brain for a loop
because it looks like water until you look down in
it and it's kind of cloudy like lemonade. But then
it's not like, oh, this is so sour. Second second test,
because you know, sometimes the second one is a little
bit more better than the first.

Speaker 2 (19:36):
Yeah, definitely, definitely that sounds good. That's definitely a summertime drink. Yeah,
put some botk in that one.

Speaker 9 (19:41):
I don't know if I would do that because that.

Speaker 2 (19:46):
Transition walk day number four out of four ninety five
degrees already in the forest. The high today is supposed
to be one hundred and two, and they say the
heating index will be one hundred and thirteen.

Speaker 3 (19:59):
I don't know how far we're going to go into the.

Speaker 2 (20:02):
Forest today because this is a heat storm, and I
don't know how Jazzy, my dog who walks with me,
is going to handle it. But I'm probably about twenty
five feet away from full sunshine and it's going to
be a storm of heat.

Speaker 3 (20:19):
And here I'm in it now.

Speaker 2 (20:22):
Ohly God, Okay, we're going to continue. Oh man, it's
coming in waves, this heat. Got to find this solution,
and I here's a solution to turn around and do
a transition, walk a different day. And I know that
when I get to the store today, everybody's gonna be
feeling the heat, the heat very second I walk in

(20:46):
the door.

Speaker 3 (20:46):
You know, we have to look at the basically the
play sheet.

Speaker 2 (20:48):
It's our little play by play where we know who's here,
who's not going to be here, who do we need
to move around when they're going to take their breaks.
And right away I find out that we don't have
a bagger tonight Sunday night and no bag.

Speaker 3 (21:00):
And now you've.

Speaker 2 (21:02):
Got to drop everything and try to figure out what
are we going to do after seven o'clock, what is
the next step?

Speaker 3 (21:07):
How can we recover from this?

Speaker 2 (21:08):
Because it's a Sunday night and seven o'clock at night
is usually when we get those late comers that are
coming in here with five hundred dollars orders and things,
so it's going to be very interesting. Now, it'd be
easy go put somebody from.

Speaker 3 (21:19):
The register out there.

Speaker 2 (21:20):
Well, here's my team. We have a lot of girls,
which I'm not going to do that. And number two,
the rest of us are fifty plus years old. A
gentleman comes up to the CS desk. He's bringing something back.
It's an anniversary card? And I said, wow, what's wrong
with it? And he goes, what.

Speaker 3 (21:35):
Do you think it is?

Speaker 2 (21:36):
I'm going to give you a chance to take a guess.
I'm looking at it and I say, it's an anniversary card. It's
it's golden, you know, like the golden anniversary card is.
Although I thought fifty it's was silver. No, that's twenty five,
isn't it?

Speaker 6 (21:46):
So?

Speaker 3 (21:47):
Anyway?

Speaker 2 (21:47):
And I said, I don't know what's wrong with it.
He says, they've been married for sixty years. Can I
please just get my money back? And now CTS pet
peeve of the week. These people who give out free
samples great people, because you know you're trying something new
and you know, introduced to new things. So I mean,
Lord knows we do it enough on CTCs. Well here's
the thing, though, they take a twelve pack of Wicked

(22:10):
Weed Brewing and they're sampling it is what they're doing.
And in fact, they took two twelve packs this time
around to give people the opportunity to try it. Twelve packs,
So therefore, how many cans DoD they physically use?

Speaker 3 (22:22):
One and a half? Okay, so two.

Speaker 2 (22:24):
Now we have to write all this stuff off as
damage merchandise, so there's basically ten cans in each that
aren't going to be sold. We're losing money on this right.
I just created my own faux pas. Someone found a
credit card. They brought it up to CS and I thought, man,
maybe the guy is still here, and so I call
his name out on the speaker, and maybe thirty seconds

(22:45):
later he comes up and I said, you losing something.

Speaker 3 (22:48):
And he says, no, I don't think I have.

Speaker 2 (22:50):
And what's your name? And he says his name? And
what I should have done is I should have asked
for an ID. I should have asked for the last
four digits on the card. I should have done more
than just say what is your name? Because he just
heard the freaking name on the speaker. Faux pas, and
I feel like crap because of us. Here we go again,

(23:10):
people throwing up from the store.

Speaker 3 (23:12):
So here we go.

Speaker 2 (23:13):
We got this this biohazard cleanup kit headed over to
Iola one.

Speaker 3 (23:17):
It's a woman.

Speaker 10 (23:17):
She's down on her knees and she's vomiting. It wasn't
supposed to be this, So if we had bad enough
last night. God, okay, you know, I'll bring it care,
I'll bring the chair. Okay, So we're gonna get her
a chair. We're gonna give up some ice packs.

Speaker 2 (23:32):
This heat is doing this, this is this is heat
exhaustion and people are having a reaction to it. Well,
there you have it, another exciting edition of CTCs. The
ups and downs, the twist, the spins, the stumbles, the
oh my gods? And what how hot is it outside?

Speaker 1 (23:46):
Really? For how much longer?

Speaker 2 (23:48):
By the way, you got any free alcohol I can
have so I can go out there and drive on
the road. Hmm, jeez, there's so much drama inside a
grocery store.

Speaker 1 (23:56):
Hey, do me a favor. Create your own podcast. Let
us know what goes on inside your world. Show off
the wizard behind your curtain. I'll see you next week.
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