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January 8, 2025 33 mins
Ryan Gray interviews Kellie Campbell, the Chief Information Officer and Vice President of Technology for the Vermont State College System. They discuss the evolving role of CIOs in higher education, emphasizing the importance of leadership, empathy, and relationship-building in navigating change and transformation within IT departments. Kellie shares her experiences in consolidating IT services across multiple institutions, the challenges faced during this process, and the strategies employed to maintain staff and foster a culture of collaboration and continuous improvement. The conversation highlights the significance of being values-driven and student-focused in the ever-changing landscape of higher education.




  • The role of a CIO has evolved to focus on leadership and relationships.
  • Empathy is crucial in navigating change and supporting teams.
  • Involving staff in the vision fosters buy-in and collaboration.
  • Balancing technology understanding with leadership is essential.
  • Continuous improvement is key to successful IT transformation.
  • Building a strong team culture enhances institutional effectiveness.
  • Change management requires transparency and trust.
  • A strategic plan helps prioritize time and resources effectively.
  • Good is often enough while striving for greatness.
  • Connecting technology to student success is a primary goal.


Chapters
00:00 Introduction to the Conversation
05:17 Balancing Technology and Leadership
10:45 Finding Balance in Leadership
16:25 Transforming IT in Higher Education
24:13 Navigating Change and Resistance
29:50 Values-Driven Leadership and Continuous Improvement



Connect with Kellie:
https://www.linkedin.com/in/dr-kellie-b-campbell-edd-75a83253/
KCampbell@vsc.edu

Connect with Ryan: 
https://twitter.com/Ryan_A_Gray
https://www.linkedin.com/in/ryanagray/
ryan@higheredav.com  

Follow the Show:
https://twitter.com/AVITAmplifier
http://higheredav.com/ryangray  

Voiceovers by Chris Dechter:
https://twitter.com/cdechter
https://www.linkedin.com/in/cdechter/  

Please rate and review the show wherever you get your podcasts, feedback is very welcome and we look forward to hearing from you!
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