Ep 78: Policing in the Digital Age - Lancashire Constabulary's Technology Transformation

In this episode, we explore Lancashire Constabulary's recent digital transformation. We dive into how innovative technologies like advanced control room systems, upgraded body worn cameras, and in-car video, are reshaping frontline policing. 

We are joined by Chief Superintendent Chris Hardy. With over 18 years of experience, and a deep passion for innovation, Chris provides a comprehensive view of how strategic tech investment is improving officer efficiency, community safety, and evidential quality, while ensuring teams stay connected and supported.

What we cover

• The technology rollout: Lancashire Constabulary's deployment of 1,750 new body worn cameras (Motorola Solutions V500's), Pronto mobile application, and the M500 in-car video system.
• From Legacy to Leading-edge: A retrosepctive look at the evolution of policing tech, from early headcams to the urrent integrated ecosystem.
• Modernising control rooms: How new live streaming capabilities are transforming incident response and improving situational awareness in real-time.
• Evidence collection and court efficiencies: The pwoer of HD video in simplifying court proceedings, reducing officer court time, and strengthening victim journeys through the justice system.
• Team-led innovation: Why collaboration across ICT, fleet, and operational teams has been essential for a successful transformation.
• System integration and interoperability: The critical importance of connected platforms, and how avoiding data silos helps reduce rekeying errors, improve accuracy, and maximise efficiency.
• Advice for other agencies: Chris shares strategic insights for other public safety organisations exploring similar transformation journeys, including lessons learned, vendor relationships, and the importance of being an informed customer.

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