February 25, 2025 • 32 mins
How do you drive digital adoption for 450,000 employees across 150 countries? Digital Experience Director & Employee Experience Evangelist Anthony Firmin joins Tim and Tom to share his expertise on creating scalable, human-centered digital adoption strategies. 💡
In this episode, Anthony breaks down:
✅ The power of data-driven adoption strategies 📊
✅ Why one-size-fits-all approaches fail—and how to fix them 🎯
✅ The role of AI in hyper-personalized digital adoption 🤖
✅ How IT and HR must collaborate to elevate employee experience 💼
✅ Lessons from one of the world’s largest MS Teams adoption projects 🌎
An unmissable episode for anyone navigating digital transformation in 2025! 🔥
Learn more about Nexthink Adopt here
Read Anthony on the DEX Hub here
Watch Nexthink Experience 25 presentations on-demand hereÂ
Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Waveâ„¢ report here
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
In this episode, Anthony breaks down:
✅ The power of data-driven adoption strategies 📊
✅ Why one-size-fits-all approaches fail—and how to fix them 🎯
✅ The role of AI in hyper-personalized digital adoption 🤖
✅ How IT and HR must collaborate to elevate employee experience 💼
✅ Lessons from one of the world’s largest MS Teams adoption projects 🌎
An unmissable episode for anyone navigating digital transformation in 2025! 🔥
Learn more about Nexthink Adopt here
Read Anthony on the DEX Hub here
Watch Nexthink Experience 25 presentations on-demand hereÂ
Read the Nexthink report, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity', right here
Download a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com)
Download a free copy of Forrester's 2024 EUEM Waveâ„¢ report here
For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).
To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.
Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.
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