The ITPro Podcast

The end of October was punctuated with a series of major cloud outages, first at AWS and then at Microsoft, bringing a wide range of websites and business applications offline.

In the previous episode, we spoke about this in a reactive sense – the immediate customers impacted and the likely causes.

But it's also important to break the problem down at a strategic and technical level. Just how do outages at this scale occur – and what’...

The global services market is expected to grow at 8% compound annual growth between now and 2028, representing a $1.7 trillion opportunity.

But partners looking to seize on this opportunity face a slew of challenges. Establishing a services offering for customers demanding the scale of the cloud and complex technologies like AI is difficult without the right service provider, for example.

Whether you're already offering cutting edge ...

It’s Halloween! And what better way to mark the day than discuss one of the biggest horror stories of October?

We are of course referring to the AWS outage, which on 20 October took down some incredibly notable websites and caused global disruption. It’s the latest, most severe example of why data centers are considered critical infrastructure – and acts as a stark reminder to IT administrators that even big tech can fall foul of te...

Business software is evolving faster than ever before, with advancements such as AI spurring developers to introduce new ways of working and interacting with the software layer.

But by and large, business hardware has stayed much the same for the past decade. With a few notable exceptions, the laptops, desktops, and portables we use for work today are simply evolved versions of what we were using in 2015.

Is this set to change? And w...

San Francisco has played host this week to one of the biggest tech conferences of the year, Salesforce Dreamforce. The stalwart event has seamlessly transformed from being all about cloud for the best part of 20 years to being heavily AI focused in the past two years.

What can we learn from the pronouncements – and contradictions – being delivered on stage this year?

In this episode Jane speaks to Rory, who has been on the ground thi...

The rise in popularity of generative AI has been centered largely around cloud AI, with popular chatbots and models accessed via API or dedicated websites. But with the right hardware, AI models can also be run on-device – and PC manufacturers are rushing to fill this niche.

AI PCs are quickly becoming the norm for new product lineups, with specialized hardware to run certain AI processes on-device, alongside integrated AI assistant...

As developers have embraced AI to a greater degree, many have hailed the rise of so called vibe coding, in which broad prompts are given to AI models to produce refined code that's actionable and in many cases deployable.

But vibe coding also comes with risks, because by its very nature it's more of a hands-off activity. It decreases the degree to which developers can explain what their code is doing, and may lead to them overlookin...

In modern businesses, your data is your value. This is not a new concept, but it can be a struggle to understand where to start when it comes to harnessing your data effectively.

Unstructured data, which can be generated in massive quantities before it ever produces value, can be especially difficult to handle. But if this task is completed correctly, businesses can future-proof their operations and lay the groundwork for future AI ...

The UK has immense AI potential, according to some of the biggest names in tech, with Nvidia CEO Jensen Huang having described the region as being in a “Goldilocks circumstance” due to its strong AI ecosystem and rich academic history.

This month, the US tech ecosystem made its first significant contribution to recognizing this reality with tens of billions invested in the UK ecosystem.

Will it pay off? And what does this investment...

Identity management in security has been a difficult issue for many years, but the arrival of AI and AI agents has only complicated this picture. 

In addition to human and machine identities, cybersecurity professionals now have to handle potentially 1000s of AI agent identities across MCP and API endpoints. 

How can businesses handle all of these complications while maintaining their cybersecurity?

In this episode, Rory spe...

Artificial intelligence has made data more useful and accessible to businesses than ever, but if businesses want to get the most from their data they have to get it in a fit state to use.

There’s a significant disconnect between IT specialists, CEOs, and other parts of the business when it comes to understanding what this means and how ready they are, however. 

Research from Informatica found 69% of IT teams rate their data qual...

The flow of data is core to businesses all around the world – how much can be transmitted, and at what speed, is a fundamental aspect of IT systems ranging from cloud computing to the frontier of AI models.

In data centers, the tech sector is focused on reducing latency, improving bandwidth, and reducing energy consumption to improve AI performance and lower operating costs. But achieving these goals by shifting about current techno...

Digital sovereignty is an issue that has been bubbling away in the background of IT for some time but doesn’t often see the limelight. In this episode of the ITPro Podcast, we’ve decided to change that.

From sovereign clouds to AI, Jane McCallion and Ross Kelly dig into what digital sovereignty is, how it’s being used, and its relationship with AI, cloud, and national data regulations.

Highlights

“The World Economic Forum des...

In a recent episode of the podcast, we discussed the potential for AI to actually replace developer jobs. This is a complicated issue, as one has to consider both the accuracy of outputs – how well LLMs can code – as well as what execs think it can do.

Well, AWS CEO Matt Garman has weighed in this month, calling replacing devs with AI “the dumbest thing” he’s ever heard.

Elsewhere in August, Cisco has engaged in a round of layoffs, d...

This episode was first published on 13/10/23.

The role of chief information security officer is among the most important in any firm. CISOs shoulder a heavy burden, with responsibility for protecting their company’s data, infrastructure, and associated assets.

As the tech stack has grown, so too has the pressure on those in the role. CISOs have to shepherd technologies including machine learning, artificial intelligence, and edge com...

Every now and then, international law enforcement announces a stunning takedown of a cyber crime group.

Typically realized in the form of website shutdowns, in which the National Crime Agency logo is emblazoned across the dark web site of would-be hackers, these are powerful PR moves to show that cyber crime doesn’t always pay – and the seriousness with which law enforcement approaches these crimes.

But the truth is, hackers continue...

For years, we humanities graduates have been told variations of the following message: you’re better off learning to code, because we’ll always need developers but writers will go the way of the dodo.

But advances in AI since 2022 have put this to the test. While human writers are no doubt being forced to compete with AI-written content, developers are also being asked to outsource more and more of their work to large language model...

As the old saying goes, it never rains but it pours. And, seeing how we’re based in the UK, it would be fitting that the month this most accurately described in 2025 so far has been July.

In the past four weeks, two almighty security stories have broken, with far-reaching implications for the tech sector and beyond. First, we learned that the China-backed hacking group Salt Typhoon had critically breached the US National Guard for m...

Ransomware payments could soon be a thing of the past in the UK – at least that’s the hope of new controls and mandatory reporting requirements to prevent ransomware from inflicting damage on UK businesses.

Under government proposals, public bodies and operators of critical national infrastructure would be banned from paying up when they’re hit by ransomware – and other businesses would have to be transparent when they decide to cou...