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July 24, 2024 • 40 mins
The restaurant industry is exploring AI applications, with major brands like Starbucks and McDonald's investing in technologies for drive-thrus, automated kitchens, and personalized customer experiences. While AI shows promise for improving efficiency and customer engagement, challenges remain, including data management, computing power requirements, and consumer acceptance. The industry faces questions about the necessity of advanced AI versus existing machine learning tools, as well as privacy and ethical concerns surrounding certain applications.

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