The Art of Improvement

The Art of Improvement

Karen Clauss interviews guests about their lives and businesses.

Episodes

July 15, 2025 20 mins
An award-winning organizational psychologist and executive, Shonna is a recognized thought leader in HR, psychology, and business with over 100 articles, technical reports, book chapters, and books, and over 100 conference talks, keynotes, and panels. With a background in consulting and executive leadership roles, Shonna has advised organizations on people strategy and transformation across various sectors. At BetterUp, she stood u...
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An award-winning research psychologist, author, and consultant, Erin brings a wealth of experience in employee well-being, work-life integration, and leadership development. She has been recognized for her research in improving performance and thriving at work and in life, with over 100 articles and book contributions across academic and popular press outlets such as the Journal of Applied Psychology and MIT Sloan Management Review...
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June 5, 2025 24 mins
Curbee CEO Amit Chandarana has held leadership positions at companies like Toyota Motor North America, Edmunds.com, and Roadster.  He now heads the fastest growing mobile automotive service technology platform for car dealerships, transforming how auto service is delivered and experienced.  Curbee empowers dealerships with cutting-edge solutions to optimize operations, enhance customer engagement, train staff and drive revenue grow...
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I had a conversation with bag designer and Founder of Practice, Kim Tran, in the previous podcast.  (Please check it out!!!!)  I loved takling to her so much I asked her if she could do a second show.  She told me about her her journey in creating her own brand of bag and the bumps that came along the way as she got started in this very competitve field.  I also asked Kim about her college major and how she finally settled in on th...
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Kim Tran, a bag designer with experience at Crocs, Vera Bradley, Vince Camuto, Coach and others, has some fundamental issues with the fashion industry. She believes it has stopped focusing on quality design and no longer cares about what’s best for customers and employees. This realization inspired her to launch her own mission-driven bag brand, Practice. She calls the brand’s no frills design “a mix between Prada and Patagonia”, a...
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April 28, 2025 21 mins
Brenna Estrada is a United States Marine, turned 911 Operator turned Flower Farmer and now turned Author. She has been on a book tour promoting her recently released book, "Pansies".  
 Three Brothers Blooms 
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Phil Williams, CEO and Founder of Game Face Grooming     gamefacegrooming.com
Williams said he had been to countless basketball tournaments and other sporting events over the years and found himself time after time with nowhere to shower or clean up afterwards. His idea for athletic face and body wipes has expanded and taken off with men, women, families and now today's partnership with he Philadelphia 76ers.
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Robert “Robi” Jalnos, Texas Kosher BBQ Chairman and with Congregation Agudas Achim talks about a sizzling showdown and family-friendly fun at this year’s 9th Annual Texas Kosher BBQ Championship! It takes place on Sunday, November 3rd, 2024 from 11:00 a.m. – 4:00 p.m. at 16550 Huebner Road, San Antonio, TX 78248 for a day of good-ol’ fashioned Texan hospitality! Get ready to indulge in the most mouthwatering and flavorful Kosher BB...
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Andrea Liebross is a business and life coach specializing in working with unapologetically ambitious women entrepreneurs from a variety of industries. A speaker and host of the Time to Level Up podcast, Andrea guides her clients to combine big thinking with solid systems that work together to unleash their success and find the freedom of time, money, and energy they crave. She is excited about the release of her book She Thinks Big...
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Duncan Cork, President of BFT (Body Fit Training)
BFT is a group strength training concept backed by science, where personal training meets boutique fitness. With nearly 300 studios around the world, BFT is seeing strong growth in North American after its acquisition by Xponential in 2021. The BFT team opened more than 30 studios in 2023 alone, and secured more than 500 signed franchise agreements, which should triple the brand’s si...
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Teresa Johnson, CEO of Leading pottery painting franchise Color Me Mine
https://www.colormemine.com/

Color Me Mine was founded in 1991 and is based in New Orleans, LA. It is the only contemporary paint-your-own pottery franchise in the industry, and has an international presence with more than 120 locations across the United States, Canada, Costa Rica, and the Philippines. Acquired by Twist Brands LLC in 2020, Color Me Mine provides ...
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Jim Sliney Jr., Chief Patient Officer at Patients Rising
https://www.patientsrising.org/
Imagine this: you call your insurance cohttps://www.patientsrising.org/mpany with a simple question about an outstanding charge on your account. They can't answer it and direct you to your doctor’s office, which then blames the pharmacy, who tells you to call your insurance back. How many times does the average American find themselves in this fr...
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Melissa (Mel) Turnquist, CEO, Texas Center for the Missing has 20+ years of nonprofit development, community education, and training experience.  As CEO of Texas Center for the MIssing, she is responsible for financial accountability, board development, marketing, education and outreach, and fund development.  centerforthemissing.org
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Lou DeFrancisco, President of Lindora, a leading provider of medically guided weight loss and wellness services.  Founded in 1971 in Southern California, Lindora has established itself as a trusted brand in the health and wellness industry, improving many lives across millions of client visits.  Lindora is growing quickly with franchise locations across America.  lindora.com 
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Chris Michlewicz talks about FarmBox Foods:  Designing, building and selling controlled-climate container farms that grow gourmet mushrooms, leafy greens, culinary herbs, micro greens, peppers, tree seedlings and barley fodder.
FarmBox provides you with the tools and knowledge to sustainably grow locally sourced food year-round in any climate, anywhere in the world. They handle all of your transportation logistics and shipping, and ...
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Melissa B. Pergola, Ed.D.,R.T.(R)(M), FASRT and CAE of the American Society of Radiologic Technologists (ASRT) Pergola talks about the importance of their new Be Seen campaign. Pergola also talks about the importance of being your own patient advocate.
https://www.asrt.org/beseen
Radiologic technologists are eligible for Active membership if they are registered in a primary modality by certification agencies recognized by the ASRT or...
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Michael Benzaia represents ASRT, American Society of Radiologic Technologist. Medical Imaging professional and actor, Benzaia has over 15 years experience in the medical imaging profession. His experience as a health care professional caring for patients and operating state of the art medical imagine equipment is part of the reason he's able to make his on screen roles in shows like General Hospital and Law & Order so convinc...
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Attorney Sasha Begum, with the Pelaez Law Firm and Crash Angels is a transactional attorney with both big law and in house counsel experience. She has a distinct educational background in that after completing her J.D. at American University, Washington College of Law, she was one of only 3 in her class selected to participate in a dual degree program where she spent 2 years studying in Spain. Begum talks about her career, her law ...
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Mike Cheek, CEO with SNP Alliance which is dedicated to improving policy and practice for frail, disabled, and chronically-ill beneficiaries. Cheek came to the SNP Alliance from his role as the Senior Vice President for Reimbursement and Market Strategy for the American Health Care Association/ National Center for Assisted Living (AHCA/NCAL). Prior to this role he was the director of Medicaid Long Term Care for the District of Colu...
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February 7, 2024 22 mins
Mike Sykes, CEO of the US Aviation Academy says If you have a passion for mechanics, or are looking for a career change, US Aviation Academy’s accelerated A&P Mechanic courses are designed to get you to work fast. He says after graduation, candidates can prepare to find diverse career options for starting pay in the high 60s. The academy also provides flight training allowing you the best flight training experience in the world...
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