Compute This 1-26-2025

Episode Transcript

Speaker 1 (00:01):
Shrock Innovations presents the midwest number one independent computer repair
company with service centers and Lincoln Pall Maha a billion
des Moines and across the country via the Shrock Desk.
This is Compute This.

Speaker 2 (00:16):
Good morning, folks, and welcome in to Compute This.

Speaker 3 (00:19):
My name is Thor Schrock. I'm the owner of the
Shrock Innovations computer company. We got some numbers to join
us on the program today. We are live and local,
so if you want to be a part of the show,
you have your chance to win a twenty five dollars
Shrock Innovations gift certificate. All you have to do is
give us a call this morning at four zero two
five five eight eleven ten. If you're outside of the
metro area, you can reach the studio here as well.

(00:41):
Eight eight eight two five zero two zero nine one.
Eight eight eight two five zero two zero nine one.
So if you missed the show last week, first of all,
it's always up on Facebook at facebook dot com slash
Shrock Innovations. Please do like and follow us there. We
do post all kinds of content all the time, interesting stuff,
smaller things, not all long format stuff.

Speaker 2 (01:02):
But you know I've been scrolling.

Speaker 3 (01:04):
I've been doom scrolling YouTube lately a little bit in
my downtime, and I've noticed that if there's a video
and it's like eighteen nineteen twenty minutes long, I just
don't even click play. I'm just like, that's too long.
I don't want to mess with it. Even if it's interesting.
I'm like, yeah, that's just too long. And I play
everything at one point five times. I've never played myself
at that speed, though. I wonder what I sound like,
what I want by five times? What does that sound

(01:26):
like for thor I don't know. I'm usually trying to
slow my cadence down because I have so many ideas
and so many things in my head that I want
to communicate that I'm just trying to rush them all out,
get them all out on the airil quick as fast
as I can, and people are just like, whoo, fire
hose man, stop it. But if you did miss the
show last week, it was it was a really good one. Actually,
lots of calls, lots of great content. It is up

(01:47):
at Facebook, dot com slash Rock Innovations. It's also up
on YouTube and rumble. You know, click like, follow, subscribe
all the cool stuff. But we talked about the PC
super cycle of twenty twenty five, how they're the vast
majority of the computing population is going to replace their
legacy computers this year. Lots of lots and lots of people,

(02:09):
especially businesses, have been putting off buying Windows eleven computers.
Not because Windows eleven is bad or even that it
was unknown for their software or anything like that. They
just put it off because it's an expense. And the
longer you can put off an expense as a business,
you know, the better.

Speaker 2 (02:23):
That is.

Speaker 3 (02:24):
Well, now October of this year is the deadline. You
can't put it off anymore or you're risking all kinds
of negative consequences. Literally, a business can be sued if
you do not replace your computers in October.

Speaker 2 (02:36):
That's right. So yeah, well, how does that work?

Speaker 3 (02:38):
Well, if you have a ransomware attack and you lose
a bunch of customer data and you have to buy law,
you have to report that. Now you've had to for
a while, but you have to report that, even if
you're a small business, you have to report that. And
when you report it and you inform the customers that
their data has been stolen. If you're a large enough
business or you have enough customers that were inacted, they

(03:01):
will find some ambulance chasing lawyer somewhere will will sue you,
and they will say, Okay, well, you lost all these
people's information, not because you were attacked by an evil,
nefarious state actor, but because you failed to take the
most basic steps to protect your customer's data. You were
running a computer that was no longer under support from Microsoft,

(03:22):
even though even the idiot guy on the radio is
telling you there you'd better replace your computer before October.
You know, Homer Simpsons out there telling you to replace
your computer before October. If you have a Windows ten computer,
And some people are like, how do I know if
it's Windows ten?

Speaker 2 (03:38):
You know, legit question.

Speaker 3 (03:39):
If you're a consumer, like I get that, you know,
you have other things to focus on. If you're a
business owner, you kind of kind of know these things.
I mean, you don't have to know everything about everything,
but you got to be an inch deep and a
mile wide on everything, right. So Windows ten is really
easy to spot on a computer when you walk past it.
If you look down at one of your employee's computers
and the little start symbol, the little micro Soft logo

(04:00):
is in the lower left hand corner of the screen,
that's a Windows ten computer. If the Microsoft logo is
more toward the center of the screen, like everything seems
centered down there on that bar, that's a Windows eleven computer.

Speaker 2 (04:11):
And it's okay.

Speaker 3 (04:13):
So if you see Microsoft logos in the lower left
hand corner, either it's a Windows ten computer, or you
had an employee who was so infatuated with Windows ten
that they made their Windows eleven look like a Windows
ten computer. Then it's just an office joke. You could
just mess with them about it. They're just trying to
get a new computer, even though it's not their time yet.
Four zero two, five five eight eleven ten. We also
last week we talked about the TikTok, how nothing was

(04:36):
gonna happen with TikTok, so we didn't spend a lot
of time talking about the TikTok. Well, oh no, on
Sunday it was banned or oh my gosh.

Speaker 2 (04:43):
It went dark for a whole twenty four.

Speaker 3 (04:45):
Hours almost before Donald Trump was like, nothing is gonna
happen to you if you like TikTok, so please everyone
TikTok again.

Speaker 2 (04:53):
And everyone was like, allow the tiktoking to resume.

Speaker 3 (04:57):
Apple said go, Google said go, TikTok said yo, And
all of a sudden, they were dancing people on TikTok again.

Speaker 2 (05:03):
It was amazing. Right.

Speaker 3 (05:05):
Meanwhile, Facebook Mark Zuckerberg is like, hey, notice how cozy
he's been with Trump ever since the inauguration, Like, you know, hey,
my buddy, my pal, mister Trump, mister President, thank you,
I love you.

Speaker 2 (05:16):
You know.

Speaker 3 (05:17):
Rogan called him out on his show. It's like, so
like we're supposed to just believe that you're like a
red pill, bro, Now you know you're just cool with
free speech. All of a sudden, because you know, whatevers.
And he just sat there, was like crickets. He didn't
say anything. He's like, yeah, yeah, you'd be cool with that.

Speaker 4 (05:37):
No.

Speaker 3 (05:37):
Instead, in the background, they're offering fat gains to Instagram
or to posters on TikTok to move their content to Instagram.

Speaker 2 (05:46):
We're talking there. They're spearfishing.

Speaker 3 (05:48):
They're targeting really big influencers on TikTok and saying, you
create twenty videos that you do not post on TikTok,
and we will pay you a boatload of money. They're
literally trying to bring every Facebook has done this before
with content creators.

Speaker 2 (06:01):
It's a bait and switch.

Speaker 3 (06:02):
They give you a whole bunch of money to move
your content over to Facebook, and then once your audience moves,
they cut off the money and then you're just like
there on Facebook and you like, you keep making content
for pennies? Or do you go back to TikTok where
you were making money before? But if you go back
to TikTok, TikTok could get banned. Still you you've got
a small taste of what your life could look like
if TikTok gets banned. So do you head your bet

(06:25):
and go to Facebook to make a little money in
the short run? I don't know that's what Mark Zuckerberg
is hoping. We also brought you information about the new
click to cancel rule from the FTC to make subscriptions
as easy to cancel as they are to begin, and
we went through some of the common subscriptions that you
probably have, at least if you're a short customer, and
you know the fact that if you ever wanted to
cancel them, you know they're they're even easier to cancel

(06:46):
than they were to get into. Honestly, a truck We
also told you about the concept. It's a new concept
because you hear about AI and it's always in the
framework of the employer. The boss is going to bring
in AI and it's going to replace people, and I'm
gonna lose my job. You never hear AI from the
employees perspective. What happens if employees start bringing their own
AI to work kind of like bring your own device,

(07:07):
but it's bring your own AI. You bring your own
AI agents, your own algorithms, your own stuff. That makes
you a hyper productive employee, not because your employer invested
in it, but because you brought it with you. Then
if they fire you, you take that with you and
they have to hire two people to replace you.

Speaker 2 (07:24):
See how that works.

Speaker 3 (07:25):
Now it's your of value at one point five times
your current salary. Yeah, it's an interesting way to look
at AI. So it was a good show last week
and pick that up. Shrocinnovations dot com. Click on radio
shows to find all the listings and all the social
media channels, whichever one you prefer.

Speaker 2 (07:40):
To ingest the most.

Speaker 3 (07:42):
Also, we are live right now as well at Facebook
dot com slash Shrock Innovations.

Speaker 2 (07:46):
Good morning, Randy.

Speaker 3 (07:47):
Richard Thomas Gary Loan Rogers says, my audio is good.
Appreciate the audio. Check with there Are Winston. Winston says,
my audio is good, appreciate it. Mary's here as well, Aaron.
Good to have you guys. The whole gang is showing
up at Facebook dot com slash Rock Innovations coming up
today on the program.

Speaker 2 (08:03):
We heard a lot this week about this Project Stargate.

Speaker 3 (08:06):
This was a big AI spending thing, and the first
gut reaction that I had to this was it's like
the whole Chips Act all over again. It's a bunch
of tax paya money. You're going to go to big
companies to do things. I looked into it a little bit,
and yes, it is kind of like that, but it's
slightly different. It's not all tax are not even none

(08:27):
of it so far as tax para money. So it's
going to be really interesting to see this thing play out.
I'm going to go over the details over Project Stargate
with you, so at least you know when they say
project Stargate, you know kind of what to think about. Like,
you know, the whole five hundred billion dollars on the
new AI infrastructure is not a done deal. So if
you're buying stocks or making investments as if this project

(08:48):
Stargate is a done deal, well, I've got.

Speaker 2 (08:50):
News for you. It's not. It's anything but a done deal.

Speaker 3 (08:54):
Also, there is a constant refrain going back and forth
in every industry. Most recently, you hear it a lot
in the in the car industry, the auto industry, because
the prices of cars have gotten so outrageous it's almost
should you have an extended warranty or should you not?
Because they're really expensive to buy. They add thousands of
dollars to the cost of a car. But if you

(09:15):
have a problem, then you know it's also expensive to
repair these electronic cars. So should you have the extended warranty?
And it extends into every When you buy a lawnmower,
do you buy the warranty the protection plan from lows?
When you buy a computer, do you buy the extended warranty?
When you buy an Apple device, do you purchase Apple
Care with it? My wife went into Apple Care the
other day. She got a brand new iPhone sixteen for

(09:37):
Christmas and promptly accidentally dropped it on the ground and
cracked it, and she was very upset, Like you know,
like it was one of those days where like you're
going to the doctor because you're sick, and then you
drop your phone on the way into the doctor and
crack it on the ground right before you go check
in to find out you have pneumonia. Yeah, it's it
was that kind of morning, right, So she was not
having a great day, so you know, she took it

(09:58):
to the Apple start. It's like, well, we just bought
the phone, We're not going to go buy a new one.
Let's go get it fixed. And we didn't buy the
Apple Care on it. So we took it into the
store and the guy at Apple, you know, to his credit,
he was like, tell you what, why don't you why
don't we just call this a day today. You go
home and you purchase Apple Care, and you come back
tomorrow and then we'll fix the whole thing for like
sixty bucks. The total repair cost will be about the same,

(10:20):
but then you'll have Apple Care on the device, you know,
so that if it happens again, you're covered. That was
very good service out of the Apple employee that day.
Very good service. So my wife took him up on
his offer, and you know, that's how we did it.
So should she have just bought the Apple Care from
the get go? Should you buy Apple Care from the
get go? So we're gonna talk a little bit about
extended warranties because it's really interesting how it makes sense

(10:42):
on some devices but not others. It's kind of interesting there.
Also coming up on the show, Microsoft is changing.

Speaker 2 (10:48):
This is important. Microsoft is changing the way that you
log into Microsoft products and websites.

Speaker 3 (10:54):
This is important, especially if you use a shared computer
in your house, if you have more than one person
sharing the same computer, or if you use public computers,
like you use the computer at the library or at
the school or something like that. This is super duper important.
So stay tuned for this one. And then if you're
a Microsoft Office user, there is a really popular program
in Microsoft Office that we have known. This isn't an article,

(11:17):
this isn't anything we saw online. We've seen this at
Shock when we're building holiday specials for customers and the
customer orders Microsoft Office Professional and they don't want to
do the three sixty five. They don't want the subscription.
They want to buy the product, have it on the computer,
have a have a five year license for it, and
just be done with it. When you do it that way,
you are losing this popular Microsoft program. But if you

(11:40):
go with three sixty five and get the subscription, well
as you're you can have the program all you want.
What program are they getting rid of and is it
going to impact you? We got that on the program
for you today, So we got a lot of ground
to cover. Four zero two five five eight eleven ten
eight eight eight two five zero two zero nine to
one quick program Note, guys, if you call in in
the first half of the show, your odds of getting
on are much much higher than if you call it

(12:02):
in the second half of the show. When everybody calls in.
Dave is making that call right now, Dave, Welcome to
the program. How can I help you on compute this today?

Speaker 5 (12:11):
Oh? Good morning. I've got a relative, a cousin that
I talked to a couple of days ago about his computers,
and he's in Arkansas. So I'm hoping I spend in
the right way. He is paying or four bills he
said for Norton annavirus on two computers and two phones.

Speaker 2 (12:30):
Yep.

Speaker 5 (12:30):
And I told him, I said, that sounds outrageous, and
from what I've heard, Norton's horrible. Anyway, so the service.
So I told him to hopefully he'll do this, call
your des moin office and talk to them about sofos. Yeah,
in the right direction.

Speaker 3 (12:47):
Yeah, I mean I'm trying to think of the worst
case scenario. I mean, at eighty bucks a year for renewals,
worst case scenario on four different devices, he's going to
spend a little over three bills. So we're going to
save him money. But the bigger thing here is he's
actually gonna have antivirus that works.

Speaker 5 (13:02):
That's what I told him, And that's why can you
explain that a little bit? Just real quick. I don't
want to get too long, but I just want I'm
going to share your program with and then sure and
so he can understand. Hopefully, so I could. I didn't
want to explain it incorrectly to him.

Speaker 2 (13:17):
No, No, that's fine.

Speaker 3 (13:18):
And this is something it's always tough because we have
customers that come into the service center and they they
just renewed their Norton they've had I've.

Speaker 2 (13:24):
Had Norton for years. I've never had a virus. It's fine.

Speaker 3 (13:27):
Well, this is like saying, you know, I had a
shield like a metal shield with little leather. Captain America
Shield in World War Two, and it was just fine
for Captain America. So it's going to be just fine
for the rest of all eternity as well. I've got
the vibranium. It comes back when I throw it like
a like a physics blind boomerang. You know, whatever, whatever

(13:47):
it is, it's going to be just fine. It never
has to change. But the threats continue to evolve, the
threats get stronger and stronger and stronger, and eventually that
little Captain America shield just isn't going to block, you know,
sonic weapons and ray guns and all kinds of things
that haven't even been invented yet. So the same thing
applies with cyber technology, the attacks. You know, we hear

(14:09):
all the time AI this and AI that, and Flora's
talking about AI agents and making people more efficient. Now,
imagine you have a room full of hackers and for
whatever reason, they're all working really hard to hack all
as many computers as they can, and all of a sudden,
you equipped that room full of hackers with a bunch
of AI agents to make them more efficient. Well, they're

(14:29):
going to become more efficient at hacking your stuff. Now,
if you don't have an AI defense something working for
you to block these attacks as they come in rapidly,
as they evolve by the minute. Used to I used
to be able to say by the hour. Now's by
the minute. You're dead in the water. And so Norton
Antivirus by its definition. This is what they did, is

(14:50):
they took the when Norton split from Semantic and became
Norton LifeLock, which is what it is now. They took
the Norton three sixty software engine model, made some modifications
to it and said it here's the new Norton antavirus. Well,
it's a definition based antivirus product. And sure it gets
like eight to ten updates a day. I mean, it's

(15:10):
very frequently updated. But eight updates a day, that's what
every four hours? Wait, no, every three hours. It's every
three hours. So you're getting an update every three hours
for your Norton. Number one, if you're on a metered
internet plan, that's no good. Number two, it's not fast
enough because the threats evolve by the minute.

Speaker 2 (15:29):
So as soon as Norton puts out an update.

Speaker 3 (15:32):
In hacker HQ thing, it pops up and says a
virus was detected by Norton. Oh great, let's change the
virus slightly and start pushing out the new one. And
then literally everything that Norton did up to that point,
all the protection you've downloaded is now worthless again. And
now for another two and a half hours, you're a
wide open target. Now, if we assume that out of

(15:53):
every three hour period of the day, you're only really
protecting for about thirty.

Speaker 2 (15:56):
Minutes, that's pretty poor protection. Now.

Speaker 3 (15:59):
SOFO is what we sell at Shock and the reason
we sell it it's it's different. The way it works
is different. People say, well, for it, my sofos, it
hasn't scanned my hard drive in thirty days. What's going
on here doesn't need to scan your hard drive. That's
kind of pointless to wear out your hard drive scanning
a bunch of files that we already know aren't infected.

Speaker 2 (16:16):
Well, how do you know they're not infected?

Speaker 3 (16:17):
Well, because to open a virus, you have to open
a file, you have to open a program. And SOFO
scans every program that opens on your computer every time
it opens, not just for matched definitions like Norton does,
but for virus like behavior. So if it walks like
a duck and it quacts like a duck. It's probably
a duck. If it's opening thousands of files a second,

(16:38):
changing them and saving them, it's probably ransomware. We should
probably stop that from happening because no human is doing that.
And that's the difference between sofos and something else. Now
when you put sofos on a mobile device, I mean,
we still have people who don't believe you need antivirus
on your mobile devices. And it's foolish because you know,
even the FBI is coming out, the CIA comes out.
It's like, reboot your phone every every day or two

(16:58):
at least to clear out my resident viruses, not even
viruses that stay on your device. I mean, just the
other day, I had Google Play alert me that an
app that I have for a local restaurant.

Speaker 2 (17:11):
Which I am.

Speaker 3 (17:11):
I'm one hundred percent certain that this local restaurant is
not infecting phones with malware intentionally, but this app that
I had from a local restaurant, Google Play's store identified
that an update to this app was nefarious and installing
malware on devices, and it recommended that I remove it.
You know, it's these attacks happen every single day, and

(17:33):
sometimes it's it's the local Restaurants app, because you know
they're out they're not coding the app themselves, they're outsourcing it.
So somebody put something in their app that was no good.
That's why I'm not dropping their name on the air
because they didn't do it. It wasn't them doing it. They
they're a victim here too. Well, now tons of everybody,
imagine you're a restaurant and everybody uninstalls your app all
of a sudden, you can't order food online from the
app anymore. That's terrible for the restaurant. Well, it's terrible

(17:57):
for your phone too. So having it on the device
is important. Whether it's a laptop, whether it's a desktop,
whether it's a Mac. Max get viruses to all the time.
In fact, MAC users are targeted more value, more valuably
than a PC user because they stay infected for a
long time because they don't have antivirus and they don't
think they can get infected. So because because they are foolish,

(18:19):
they stay infected longer. PC users are a little sus
They're like, I don't know, I could I'm running a PC.
I could totally be infected here. And they're more likely
to be running something that detects the virus eventually. So
to answer your question, yes, every device needs it. Yes,
there is a difference between what you choose to run
on your computer, the free stuff that you get from
your internet service provider, the free McAfee or the free

(18:43):
you know, whatever you get, you know, whoever it's from,
is not good. It's there to protect the internet service
provider from your infected computer. It's not there to keep
your computer and your data safe. So having something like
Sophos on there SOFAS is the industry leader for a reason.
Having that on your computer is just worlds ahead. So
if you can get the best protection in the world

(19:04):
and save eighty bucks a year doing it because you're
having across four devices, why wouldn't.

Speaker 5 (19:10):
You do that?

Speaker 6 (19:11):
You know?

Speaker 3 (19:11):
So, Yeah, I really appreciate the recommendation. And yes, they're
gonna be able to not only save him money, but
they're gonna be able to keep his his devices in
a much higher state of security than.

Speaker 2 (19:19):
They are now.

Speaker 5 (19:20):
Yeah, his internets terrrible too. He lives in the country,
out in the country, and all he can get is
through a landline.

Speaker 2 (19:25):
Right now, he needs to hook up with that starlink.

Speaker 5 (19:28):
He's supposed to be getting twenty five and he's getting
about eleven to twelve. And I told him that's why
I told him. I said, you need to look if
you can afford it, you know, I know the initial setup,
but he needs to look at Starlink. And I think
he's going to do that. But I say, I send him.
Hopefully he's gonna listen to this and.

Speaker 6 (19:44):
Go you away.

Speaker 5 (19:44):
But he's a great guy. He's a great cousin. He
just lost his mom down in South Bend. He's from
the area. But anyway, I'm gonna let you go. This
is this is the dogst so you know. But I'll
listen to the Vader man. I'm sure you're playing to
you that already, but oh yeah, we'll talk to man all.

Speaker 3 (20:00):
Right, Colzy dog, thank you appreciate the call here today
four zero two, five, five, eight eleven ten. You going
to take a quick break here, guys when we come back.
Extended warranties. Should you buy them or should you leave them?
It turns out the answer is not so simple. Sometimes
you really should buy them, and other times you.

Speaker 2 (20:14):
Should avoid them.

Speaker 3 (20:15):
When is the right time to pinch your pennies? We're
going to tell you coming up next on compute this.

Speaker 1 (20:20):
Remember the good old days when virus detection worked like
where's Waldo? Spot the virus in a striped shirt and
you win. Today's infections are changing hourly to avoid detection
and use social engineering to trick you into making mistakes.
Using yesterday's security to defend against today's threats is like
using leeches to stop an infection. It just doesn't work.

(20:43):
We recommend Sophos intercept X anti virus backed by Shrocks
Virus free guarantee. SOFOS uses the power of AI to
detect the patterns of a virus attack and responds with
Shock's custom actions that stop it fast. With Sofos on
your PC, Mac, Android, or iOS device, you get the
state of the art protection you need to defend against

(21:04):
the most advanced attacks out there. In fact, if your
device gets a virus while running sofos antivirus, Shock will
remove it for free, guaranteed it hasn't happened yet and
we intend to keep it that way. Ditch your dad's
anti virus and keep your device, data and identities safe
with Sofos and Shrock Innovations.

Speaker 7 (21:25):
Throck Innovations Data Recovery Labs saves the data the other
guys can't.

Speaker 2 (21:29):
The next time your.

Speaker 7 (21:30):
Hard drive, camera card, or flash drive fails, let Shrock
get your data back.

Speaker 6 (21:34):
You know your computer needs modern anti virus, and you
know using a VPN helps protect your identity online. But
did you know that all of that protection could be
useless if you're running outdated programs. We all run common
free software like Adobe Reader.

Speaker 8 (21:49):
Dropbox, Firefox, and Chrome. Every day.

Speaker 6 (21:52):
There are critical security updates for these common programs that
don't get automatically installed for up to two weeks. That's
an eternity in today's world. That's why Shock created Secure Updator.
Secure updater checks for and installs these critical updates every
eight hours, boosting your antivirus by closing off attack vectors
before they can be used to penetrate your computer. Go

(22:13):
to secure updater dot com and.

Speaker 8 (22:15):
Try it for free.

Speaker 6 (22:16):
We are so confident in our product we don't even
ask for a credit card to start the trial. Go
to secure updater dot com today and start your fourteen
day trial and enjoy having the peace of mind that
your software is being updated quickly and safely. You will
be shocked at the number of programs that are out
of date on your PC. Right now, get your fourteen
day free trial at secure updater dot com.

Speaker 3 (22:49):
All righty guys, welcome back in to compute this. My
name's Thora Schrock, and of course I'm way behind schedule here.
Zdog's call was such an important point about security that
I just went down the rabbit hole on it. We
didn't talk about Project Stargate at all, and now we're
going to talk about warranties. So I promise you guys,
we're gonna get back on track here on compute this
four zero two five five eight eleven ten number to
join us on the program eight eight eight two five

(23:11):
zero two zero nine to one.

Speaker 2 (23:13):
So you guys, probably I don't know.

Speaker 3 (23:16):
The reason the extended warranties were on my mind is
one of the things that we are One of our
objectives at SHOCK this year is to improve the quality
of the data that we have in our systems. It's
accuracy essentially, so that we can use things like AI
agents to craft custom solutions for individual clients and customers.
So imagine a scenario where right now you bring your

(23:39):
computer in because it's you know, it's slow, or it's
making a noise or whatever, and you bring it into
the front desk and we check it in and we
write down, okay, it's making a noise and it's slow,
and then they take it in the back and then
the guys run a whole battery of tests on it.
And then they call you back and they say, well,
your Windows versions out of date. You know, you've got
a virus, and your hard drive is failing, and the
noise you heard is a bad in a fan. So

(24:01):
here's everything that's going to cost to clean that up. Now,
you might say, I don't know if I should do
all that, or if maybe I should just buy a
new computer, But you had to wait a full day
for us to go through all the stuff on your
computer and tell you that.

Speaker 2 (24:14):
Now.

Speaker 3 (24:15):
Instead, imagine you dropped the computer off at the front desk,
and when you drop the computer on the counter at
the front desk, the front desk person was able to
tell you it looks like your Windows version is out
of date. I mean, just to not spook people, we
should put like a like we should have a hockey puck,
like literally like a just a hockey puck, maybea take
the hockey puck, and we set it on top of

(24:35):
your computer. We might even make a noise like oo,
you know, and then and then we decill you, Wow,
your your Windows version is out of date. You're not
running any antivirus software. We're not sofos anyway, your secure
updater is expired.

Speaker 2 (24:51):
And yeah, your your hard drive.

Speaker 3 (24:53):
Is h is running at ninety eight percent capacity, which
is going to make it run like a donkey. So yeah,
this is what you're gonna need. You're gonna need a
hard drive, You're gonna need an hour of labor to clone.
You're gonna need a safe upgrade to get your Windows
version up to date, you need secure updata, and sofa's
total cost is going to be this. Do you want
us to go ahead and do that for you today?
Is that not better service to know that right up front?

(25:16):
Like that, if we have quality data, we can do that.

Speaker 7 (25:18):
Well.

Speaker 3 (25:18):
One of the data points that we have on every
customer who has ever bought a computer from Shock is
your warranty status. Do you have an extended warranty on
your computer or not? As we've talked about many times
on the show, if you buy a warranty from Shock,
you always know you're getting your value we do not
play the warranty percentage game where we sell you a

(25:41):
warranty and then hope that you never use it and
then get to keep the money. When we sell you
a warranty on any Shock modular computer or solid state laptop,
at the end of the warranty period, if you do
not use that warranty, we refund the purchase price of
the warranty back to you and then you can choose
to spend that on anything you like. Most customers will

(26:01):
roll that over into a new warranty, So therefore you
can keep your device under perpetual warranty with one spend
until the day that you need the warranty. And when
you do need the warranty, you're glad you have it
because there isn't a repair that costs less than the warranty.
Not even a single hour of labor costs less than
the warranty, So you're glad you have it. And if
you don't need it at the end, you get the

(26:21):
refund anyway, and you can use that to buy a
new computer, or to renew your sofos or whatever you
want to do. So literally, it's a way for Shock
Innovations to ensure that when you buy one of our devices,
you are getting performance the entire time that you choose
to run that device. That computer will work for you

(26:42):
the entire time. Now, with that said, there are people
who buy extended warranties, and there are people who do
not buy extended warranties. And sometimes there's nothing you can
say to a person who does not buy warranties to
get them to buy a warranty, even if it makes sense,
if it financially makes sense, if you you can, you
can bring a fricking insurance actuary and to explain to
them why it makes sense. Sit the time value of

(27:04):
the dollar, sir infimplation. And you know I don't care.
I don't want the warranty. No warranties. You know, it
doesn't matter, you can't do anything. Then there's some people
who always buy the warranties because they just don't want
the hassle. But when is the right time to buy.
It's always the right time at SHOCK. So this isn't
a segment about buying shock extended warranties. The reason I
bring it up, though, is we literally called everybody who

(27:26):
had any warranty that expired in twenty twenty four on
their computers this week and said we might owe you money.
Call us back. That was not a junk call. That
was not a fake call or a lead gen call
or something weird like that.

Speaker 2 (27:41):
That was us.

Speaker 3 (27:41):
Telling you that if your warranty expired on your computer
and you purchased an extended warranty, it does not automatically
roll over to a new warranty. You have to tell
us how you want to spend the money we put
in your shock account. Yes, you have a refund, but
we can't spend your money for you. We can, but
that's not cool. We don't do that. You have to

(28:03):
tell us you want to buy a warranty, or you
want to buy a renewal of your anti virus, or
you want to buy whatever, a new computer, whatever you
want to buy, you have to tell us you want
to buy that, and then we can help you. But
if you never call us back and tell us what
to do, the money just sits. And then when your
computer breaks and you come in, you're.

Speaker 2 (28:19):
Like, I had a warranty, I thought it rolled over.

Speaker 3 (28:22):
Like, No, you never called back and told us to
buy another one, so unfortunately it expired. So yes, if
you receive that call. That was a real call this
week from US saying we might owe you money, give
us a call back. That's US cleaning up our data,
making sure that as many people that everybody knows how
the warranty works. But what if you didn't buy a

(28:43):
shot computer. What if you have an HP or a
Dell or a Mac. What if you have something like that,
should you buy the warranties there?

Speaker 2 (28:50):
Well?

Speaker 3 (28:50):
Consumer Reports did a study from twenty thirteen to twenty eighteen,
and what they found is that PC owners who purchased
extended warranties use them little arly fifteen percent of the time.
That's it. Apple users who purchase Apple Care on their devices,
they only use it seven percent of the time. So

(29:13):
my wife with her with her phone was the exemption.
She was the exception of the rule. Ninety three percent
of Apple users that buy Apple Care never use it never.
Isn't that crazy? And eighty five percent of PC users
never use their warranties. Now, the average repair cost, now
this is something that Consumer Reports said that I'm not
sure how this makes sense. The average repair cost was

(29:35):
about the same as the cost of the warranty, which
maybe I mean this study was done in twenty nineteen,
so maybe before the pandemic that was true, but that's
certainly not true now. Repair costs on everything is way
more expensive than the warranties now. They also found, however,
that most issues happened in years two and three on computers. Now,

(29:57):
when you buy a computer from anybody, you always get
a one year warranty. The warranty from Shrock covers everything,
like everything except for physical damage you call it fist
falls and viruses. If you punch the computer, that's not covered.
If you throw it out a window, that's not covered.
If it gets a virus and you don't have sofos,
that's not covered. If you have sofos, it is covered.

(30:19):
Manufacturers will exempt the battery batteries, starts, stops working, or
stops holding a charge that's not covered. Hard Drives have
to fail completely before I mean literally the computer cannot
boot at all before they will cover a hard drive failure.
Your data is not important, so the warranties are not
all the same. But with that said, most issues happen

(30:41):
in years two and three.

Speaker 2 (30:42):
Everybody gives you a one year warranty, even though they're
not all the same. Even shock.

Speaker 3 (30:46):
We give you a one year warranty covers everything, but
most problems happen in the second or third year. Why
do you think everybody gives you a one year warranty.
The odds of a problem happening in the first year
are very small. It's year two and year three that
you're going to have problems. So, therefore, those of you,

(31:07):
many of you who we called, did not purchase an
extended warranty, we do not owe you any money. You
had the free one year warranty that came with the computer,
and then that warranty expired. You might be one of
the people that doesn't buy warranties, and that's cool. If
you are, no big deal, that's your choice. You can
do what you want to do with it. But if
maybe you didn't know about the warranties, or you didn't

(31:29):
know they were refundable, or you didn't know how they worked,
and we called you, and you called us back, and
we said, now we don't know you any money. You
just had the free year warranty. Do you want to
extend it though? And you said no, no, no, I
don't want to do that. The odds of you having
a problem are severely higher in year two and year
three than they are in year one, which makes sense
on a device that wears out over time. So Shock

(31:53):
does our warranties different from everybody else because our objective
at Schrock Innovations is to make you and your family
custom comers for life. We have been playing the long
game for twenty seven years, literally, like we play the
long game at Shrock. We want if we treat you right,

(32:13):
we were honest with you, we fix the problems that
you have, and we deliver good quality service, you will
come back to us when you need something next time.
And if we do that for enough people every day,
we'll have somebody coming in because of next time. Then
it'll be two people, and four people, and ten people
and one hundred people. That's what we do at Shrock.
That's what we've done the entire time. We've been open
since nineteen ninety nine, and now we have all those

(32:36):
people coming in. You're part of those people listening to
this show right now. We want to make sure that
you're protected, that you are getting a good deal on
your repair work. When something goes sideways year two, three, four, five, six,
or seven on your Shock Modular computer or solid state laptop.
So this is me asking you to please keep your
device under warranty. My guys love calling customers that have

(33:01):
horrible failures on their.

Speaker 2 (33:03):
Computers when they're under warranty. Oh my gosh, your motherboard
fried your processor, and it cooked.

Speaker 3 (33:08):
Your memory and then your hard drive. It was on
the cusp of failing. We barely got your data off
of it. We're gonna have to replace the whole core
of your computer here. Oh oh good lord, what of course?
Of course, what is that going to cost me? Well,
because you have the extended warranty? Absolutely nothing. Oh does
that mean I have to buy another warranty now?

Speaker 2 (33:26):
Not you.

Speaker 3 (33:27):
You bought the three year warranty, so you're covered for
three calendar years. It's not like Apple Care where you
use it you got to buy another one. This is
This is a warranty. It's good for a period of time.
There you go. You won't get a refund at the
end because you used it, but you saved a bunch
of money.

Speaker 2 (33:40):
Aren't you glad you had it? So there you go.

Speaker 3 (33:43):
Guys, if you are a Mac user, you really don't
need the Apple Care. Odds are you're not going to
use it. If you're a PC user buying a store
bought PC that you don't plan on keeping from more
than two years. Don't buy the warranty. It's not worth it.
Four zero two five five eight eleven ten eight eight
eight two five zero two zero nine one quick break.
When we come back project Stargate. What is it, where's

(34:04):
the money coming from for it? And why is it important?
How does it fit into the bigger picture. We're going
to tell you all about it coming up next on
compute this.

Speaker 6 (34:15):
There are enough unused computers in storage to give every man, woman,
and child in the US an old, outdated, and useless
computer system. Obsolete tablets and smartphones are nearly as bad.
Most people know not to throw them into the landfill
where they leak and contaminate, but it's hard to find
a place to safely recycle electronics. That's why Shrock Innovations

(34:35):
offers free recycling for computers, laptops, phones, tablets, cords, and accessories.
In fact, only monitors and printers have a small recycling fee.
Everything else is free. More importantly, Shrock will securely delete
any data from your devices and hard drives before they
are sent to a certified recycling partner who will then
repeat the wiping process just to be saved. When you

(34:57):
recycle your old technology at Shrock, you know your identity
and privacy are protected and your equipment is being actually
recycled by a certified recycling partner. Shock is proud to
recycle more e waste than we produce annually, making a
positive difference to our economy and ecology. Do your part
by dropping your old gear at any SHOCK service center

(35:19):
and be part of the area's largest and most popular
technology recycling program wish Shock Innovations.

Speaker 7 (35:26):
Shock Innovations repair technicians also make house calls. Make an appointment,
and let us bring our award winning computer support right
to your home or business.

Speaker 6 (35:35):
You would probably rather drink the water at Camp La
June than get another call about the desperate need to
renew your cars expiring warranty.

Speaker 8 (35:42):
Who actually responds to those calls.

Speaker 6 (35:45):
Everyone wants to play the warranty game where you pay
money now just in.

Speaker 8 (35:48):
Case you need service later that everyone hopes you.

Speaker 6 (35:51):
Won't meet or use. It's such a waste. It's no
different with computers. Major manufacturer's warranties have more subscript crosses.
Any Sunday morning church service batteries are exempt. Hard dripes
must be completely dead and forget about anything that they
can remotely claim.

Speaker 8 (36:07):
Us physical damage.

Speaker 6 (36:09):
That's why Shrock warranties are different. When you purchase a
modular PC or a solid state laptop and extend your warranty,
we offer a no risk money back guarantee. If you
need the warranty, you will be thrilled to have it
if you don't use it, and we refund your money
automatically every time.

Speaker 8 (36:25):
That's right.

Speaker 6 (36:26):
We are so confident in the quality of our products
that our extended warranties are refundable. Many Shock customers use
their refunds to purchase another warranty or pocket the savings.

Speaker 8 (36:36):
And move on.

Speaker 6 (36:37):
We all know you'll need it to cover that expiring
car warranty anyway. Shock's refundable extended warranties just another way
the Shrock Innovations Computer Company makes your computer work for you.

Speaker 3 (36:54):
All right, folks, welcome back in you're listening to compute this.
My name is Thor schrock On, the owner of the
Shock Innovations Computer Company. Four zero two five five eight
eleven ten is the number to join us on the program.
Or eight eight eight two five zero two zero nine
to one. If you're outside of the metro area or
watching at Facebook dot com, slash Shock Innovations, Project Stargate.
We're going to talk about that in just a moment.

(37:15):
Also coming up on the program, Microsoft is changing the
way you log in to Microsoft websites and products, and
this is going to be a security problem for some people.
So we're going to tell you what's happening next month.
It's happening in February, so this is coming up really quick.

Speaker 2 (37:30):
It was just announced. We're going to tell you what's
changing so that you can.

Speaker 3 (37:32):
Be prepared for that and keep your devices and accounts
all safe and your files safe.

Speaker 2 (37:37):
But first off, Project Stargate.

Speaker 3 (37:39):
The headline that everybody saw this week was, you know,
Donald Trump negotiates a five hundred billion dollar deal to
create AI data center, or a huge AI data center
in America called Project Stargate. The idea here being we
want America to have the processing horsepower to be the
world leader in it, in AI, AI information technology, wherever

(38:02):
that's going, however it's being used in the future, we
want it to be done in America, just like the
Internet was born in America, just like the telephone was
born in America, just like electricity was born in America
and then it went around the world from.

Speaker 2 (38:18):
There, but it started here.

Speaker 3 (38:19):
We had first mover status, so we want first mover
status on AI so that we don't get stuck behind
the eight ball here. So at first I was like, Oh,
this is gonna be like another Chips Act or something,
right there, a bunch of taxpayer money going to a
few big companies. This is this is not what I
voted for. What the heck is going on here? And
then so I looked into it and it turns out
it's not. This is a private deal between private companies

(38:43):
and ironically other governments. So you have Japanese, the Japanese
company soft Bank, Abu Dhabi the country open Ai, which
makes chat GPT and has pretty much no money. And Oracle,
who is you know, Oracle makes huge database applications for
or for businesses. They're all going to get together and
they have they're going to commit to spending five hundred

(39:05):
billion dollars to build this project, Stargate, this giant AI
processing data center. To give you some perspective, to give
you the thirty thousand foot overview of what this is
if you add up the total spend of every hyperscaler company.
So what is a hyperscaler. That's your Amazon, Microsoft, Oracle, Meta,

(39:26):
even Ali Baba is an AI player. Now if you
add up Google, if you add up all alphabet add
up all their spend together, not just AI, but everything
they spend on R and D and technology and infrastructure,
it comes up to two hundred and sixty eight point
five billion and twenty twenty five. So two hundred and

(39:48):
eighty seven billion dollars is what these companies, the biggest
companies in the world total, are going to spend on
their infrastructure, not just AI, all their infrastructure. What we're
talking about here with this project Stargate is a five
hundred billion dollar investment.

Speaker 2 (40:04):
Okay, over how long.

Speaker 3 (40:05):
Well, the first installment is one hundred billion dollars coming
from soft Bank. So if if all the company the
hyperscalers of the world spend two hundred and eighty seven
billion dollars in twenty twenty five and soft Bank comes
along and drops another one hundred billion on top of
that in the US, that's literally like a fifty to

(40:27):
forty percent increase in spending, probably a sixty percent increase
in AI spending just in the US alone, and none
of it's coming from taxpayers. It's coming from a Japanese
company called soft Bank. Now this is not a done deal.
Soft Bank says they're going to give one hundred billion dollars.
They have not indicated where that money is going to

(40:48):
come from yet, so you know, details details. We're going
to work out the details. But this is literally akin
to the electrification of America or the way that the
telephone transformed America. You know, some people say that the
Civil War was one because of the telegraph. Because the
North had the telegraph, we could send commands to troops

(41:10):
in the field from long distances away. We also had railroad.
We had a lot more railroad than the South. That
so we could move men in material. Then I say we,
I mean the winners. The North could move men in
material much more efficiently than they could in the South.
Technology is what defines the future. It always has it
always will. So if America remains at the forefront of

(41:31):
the AI revolution, of the technology revolution of the future
of the next fifty years through this project Stargate, this
could pay dividends for our children and our grandchildren going
forward in ways that we can't even imagine yet. You know,
nobody win the telephone was invented. Imagine dial up modems
or the internet, right it was what or fax machines

(41:53):
or anything crazy. Look at how those changed the world.
Look at where we're at today as a result of
those technological changes. So you never know what's going to
happen coming up. Now, a big technological change that is
coming up is Microsoft is changing the way you're logging
into everything everything Microsoft. So if you have an Office
three sixty five subscription, if you go to Microsoft dot
com to get some help with a problem, then you
sign into your Microsoft account through the browser it used

(42:15):
to be, the browser will pop up and ask you
do you want to remain signed in after you leave,
and you could say yes or no. Well, now that
box is going away and you will remain signed in
all the time. What does that mean? That means if
you're on a library computer, if you have a shared
computer in your household, so in other words, multiple people

(42:35):
using the same computer and you have different Microsoft accounts
to keep your files separate or your game separate, things
like that, Well, whoever signs into the Microsoft program my
Office three sixty five, whatever it is, they're going to
remain signed in until they sign out or you sign
them out.

Speaker 2 (42:54):
And that's the trick here.

Speaker 3 (42:54):
The only way that you can get this to go
away now is you have to sign out when you're done.
Imagine every time you open Office, you have to sign
in and then you have to sign out again. This
doesn't seem like a really well thought out strategy from
Microsoft's perspective, but nevertheless, it is happening starting next month.
So if you do use Office three sixty five and
you're on a shared device, or you use it at
the public library or something like that, and you log

(43:16):
in so you can get to your one drive files,
you know any you know a lot of people think, well,
I don't sign into my office product, I don't have Office.

Speaker 2 (43:23):
Well you do have a one drive.

Speaker 3 (43:26):
Maybe you don't realize that everything you have is not
saved on your computer and it's saved in your one drive.
We have people that come into the Data Recovery Lab,
Oh my gosh, through my hard drive crashed, Please help
me save my data, and we're like, it looks like
it's all in the one drive folder.

Speaker 2 (43:39):
What does that mean?

Speaker 3 (43:40):
That means you didn't have to pay me to recover it,
because you could have just logged into your one drive
on your new computer and like synked it. Oh yeah,
that'll be sixteen hundred dollars.

Speaker 2 (43:50):
Please.

Speaker 3 (43:50):
We still did the work. We didn't know that when
we started because that the hard drive didn't work. So yeah,
people don't realize that all of your data is saved there.
If you're logged into a public computer and you walk away,
every all of your data is available to the next
guy that sits down at the computer.

Speaker 2 (44:04):
So heads up.

Speaker 3 (44:06):
Make sure if you're on a public device and you
sign into your Microsoft account for some reason, that you
sign out when you're done. If you have a shared
device in your home, you can sign in and sign
out all the time, or you can just get another
device for the next person. You know, we've gone from
a place where we had two or three computers in
every house down to maybe one or two. But maybe
we're going to go start going the other way. Maybe
that's why Microsoft's doing it.

Speaker 2 (44:26):
Who knows?

Speaker 3 (44:26):
Four zero two five five eight eleven ten eight eight
two five zero two zero nine one final segment of
the program coming up next. Changes are coming to Microsoft Office.
Microsoft is pushing a very popular program out the door
for people who don't want to subscribe to Office three
sixty five, We're going to tell you what that program
is coming up next on compute.

Speaker 6 (44:44):
This computer problems usually don't just suddenly happen. Most failures
usually start out as small issues with few or no symptoms.

Speaker 8 (44:52):
Over time, they grow.

Speaker 6 (44:53):
Into error messages, blue screens, and other problems that can
be costly to fix. Shrock Innovations buy a preventative maintenance
checkup catches those small problems now before they can metastasize
and become.

Speaker 8 (45:05):
Tomorrow's costly repairs.

Speaker 6 (45:07):
During the maintenance check up, our experienced technicians perform up
to eight hours of tests, checks, automated repairs and optimizations
that keep your computer at peak efficiency while identifying potential
issues while you still have options about how to handle them.
When your computer gets its first check up, it can
see it to a twenty five percent performance improvement and

(45:27):
leaves our service center cleaned, sanitized, and running better than
the day you bought it. Just About every complex device
requires maintenance. Your computer is no different, especially considering the
valuable information that passes through it every day. If you
have not had your computer maintenance in the past six months.
You are overdue, stop in or call any of our
service centers to arrange a free pickup to ensure your

(45:49):
computer continues to work for you.

Speaker 7 (45:52):
Update all of your third party apps on your computer
with secure opdator. It keeps all your apps running smoothly
and helps block virus is. Download it for free today
at secure update dot com.

Speaker 6 (46:04):
Have you noticed that almost every piece of technology seems
to do its best to be disposable? Every day people
talk their phones, tablets, and other electronic devices because they
can't be repaired. Manufacturers have engineered their products to fail
on a schedule so they can extract more money out
of your family budget automatically every year or so.

Speaker 8 (46:25):
But what if it didn't have to be that way.
What if you could get the.

Speaker 6 (46:27):
Performance of today's fastest computers with the expansion and upgrade
options you used to enjoy. You just described Shrock's modular
desktop computers. Having the right tool for the job is important,
and Shock's modular desktop pieces packed the performance and flexibility
to handle your computing needs, from just checking the email
to running a complex business. Modular desktops are engineered to

(46:51):
be easily repaired with widely available industry standard parts. Every
component is selected intentionally to give you years of upgrade
and repair options. It is not uncommon for a Shrock
customer to be using the same computer for a decade
after they bought it. Modular PCs are the most popular
custom computers in the Midwest or reason. When you are
ready for your next computer, stop in to check out

(47:13):
the Modular lifestyle or shop online at Shrockinnovations dot com.

Speaker 2 (47:24):
Welcome back into Compute this guys. My name is Thor Schrock.

Speaker 3 (47:26):
I'm the owner of the Shrock Innovations computer company for
zero two, five, five, eight, eleven ten. We have four
service centers to help you out when your computer's misbehaving
or maybe you're looking for that new computer. Because October
is only nine months away, so I know it's we're
we're looking at false spring here coming up this week,
but you know October's coming up quick, so you can
check us out Lincoln, Omaha, Papillion, and Des Moines Shrock

(47:48):
Innovations dot com for all the locations and phone numbers there.
Welcome into the program. Eric's joining us on the show today.
How can I help you on Compute.

Speaker 4 (47:55):
This than morning, Good morning, so I'm a small business owner.
I've been using a paper check check GPT.

Speaker 7 (48:05):
I like it.

Speaker 4 (48:06):
It helps me out.

Speaker 6 (48:07):
Law.

Speaker 4 (48:08):
I went online this weekend and I was looking around
bronline courses other things being that you know, these speeds
about while. I signed up for something called Coursera and
just kind of like a group and it just all
kinds of crevices in the areas that they're back. They were
trying to.

Speaker 1 (48:26):
Get me to buy more.

Speaker 4 (48:30):
Tell me, I mean, as a small business owner, what
where's the good spot and take some courses to be
better DAI?

Speaker 2 (48:38):
Yeah? Sure?

Speaker 3 (48:39):
So well, first off, Eric, we need to get you
better at marketing. What's the name of your small business?

Speaker 4 (48:45):
I own an intern date and insurance?

Speaker 3 (48:48):
There you go, all right there, what kind of insurance
do you? What kind of insurance do you self?

Speaker 4 (48:53):
We do pretty much everything in my specialty as I
do over an under twenty five healthcare.

Speaker 2 (48:58):
Oh there you go.

Speaker 3 (48:59):
So there's you're calling the right show, my man, that's
our target demographic. All right, So, as far as AI
courses and things you can do to get to get
better at AI, honestly, there's tons of free resources available online.
But what it comes down to what I have found
and we are implementing some of this stuff at Shrock,
and I am paying people to implement it at Shrock.

(49:20):
In other words, what I'm saying is I watched the courses.
I went in and said, hey, look the no code
a build an AI agent, just drag and drop. And
I was like, Uh, this is not an efficient use
of my time, Like this is way way complex. And
if I'm telling you it's way complex, I'm not saying
I'm super smart. I'm just saying my head's already in it.
And in other words, you could spend one hundred hours

(49:41):
getting your head into it too, only to come to
the realization that it's much cheaper to hire somebody to
do this. So what we're doing is we are exploring
a few different people right now to build AI agents
for Shrock to do things like take this radio show,
chop it up into smaller pieces and post it automatically
to social media so that people will watch the shorter
lips rather than the long form video. Other things like

(50:03):
our secure updator product. We have an employee that comes
in every day and update secure Updator. Well, what if
secure updator could be updated every thirty minutes instead of
every day, so it would be a better product, it
would be more valuable product. We can create an AI
agent that does that repetitive task. Is there a new
version of Adobe Reader out?

Speaker 6 (50:22):
No?

Speaker 2 (50:22):
Okay, great? Is there a new version of obs Studio? Yes?

Speaker 3 (50:25):
Download that version, upload that version, change the version number.
It's very repetitive process and AI agents are excellent at
automating repetitive processes.

Speaker 2 (50:35):
So we're going to do this for sure.

Speaker 4 (50:38):
Can you buy the AI agent as a new term
for D A lot of time, I just don't know
what that means.

Speaker 2 (50:46):
Yeah, so an AI agent. So think about it this way.

Speaker 3 (50:49):
If you were if you were going to take a
human being and put them into a job, you'd have
to define the job. You have to say, okay, so
we want you to upload these videos to YouTube. We
want you to cut them into smaller segments of no
longer than two minutes, create a little thumbnail for them,
upload them to YouTube, write a catchy title and a
description so people click on them and watch them. And
so that's the objective is to get views. And so

(51:10):
you're going to keep tell the employee these are the
things I want you to do, and then the employee
is going to go out and do those things. Now,
an AI agent think about them as a virtual employee,
a digital employee. You're going to tell this computer program,
I want you to hack up this video. I want
you to write a catchy description and a title using
chat GPT, and I want you to create a thumbnail
using Dolly and then upload it to YouTube. Okay, great.

(51:34):
So now each you've created a workflow and the agent
runs the workflow, and inside that workflow, each piece of
that workflow is done by a separate AI service. So
chat gpt is going to do the writing, Dolly's going
to do the image creation, you know, the video editing
is a whole separate you know version. So basically all
these different The AI agent is the employee utilizing these

(51:54):
AI tools to accomplish a workflow. Now, what I'm telling
everyone at Shrack here is actually shock business for business
owners just like you. We're going to do this at
Shrock first, and we're going to make sure that this
is something that this is the real deal. This really
can make us more efficient, make us a better company,
and allow our human beings more time to interact with
other human beings, which is what our customers in our

(52:15):
forty plus demographic want They don't want to talk to AIS.
They want to talk to human beings. But the problem is,
my human beings are busy doing repetitive BS tasks instead
of talking to other human beings. What if I can
automate the tasks and then give people to talk to
that's what they want. Well, that's what we're going to
do at Shrock, and if we are successful doing that
for ourselves, we're going to offer the same service to

(52:37):
our Shock business clients. Where my belief is that the
AI agent is the new website. Remember back in the
day where your business has to have a website, Well,
now your business needs to have a team of AI
agents to automate all the BS tasks so that you
can do what's important to your clients, which is to
sell them insurance. Eric Hey, thank you for the call.
I appreciate you joining you. That's a great question. Microsoft,

(52:59):
by the way, is doing everyone solid here. If you're
a small business owner, you might have Microsoft Office Professional
on your computer. We noticed when we were selling the
holiday specials this year, if you wanted to purchase Professional.
The main reason people buy Professional is to get Microsoft
Publisher guess what. Microsoft no longer sells Office Professional twenty

(53:19):
twenty five. It doesn't exist. They got rid of it.
So you can get Home in Business, but it doesn't
come with publisher. The only way you can get publisher
now is to buy Office three sixty five. So if
you use Microsoft Publisher, just know the next software that
you buy from Microsoft will have to be Microsoft Office
three sixty five. Congratulations Dave Z Dog, you're the winner
twenty five dollars Shock Innovations Gift certificate. Stay tuned for

(53:41):
the Aftershock coming up in about ten minutes here, and
we'll see you next week for another edition of Compute
This