Compute This 11-2-2025

Episode Transcript

Speaker 1 (00:01):
Shrock Innovations presents the midwest number one independent computer repair
company with service centers and Lincoln pall Maha a billion
des moines and across the country via the Shrock Desk.
This is Compute This.

Speaker 2 (00:15):
Good morning, folks, and welcome in to Compute this. My
name's Thor Schrock. I'm the owner of the Shrock Innovations
Computer Company. For zero two, five, five, eight eleven ten
eight eight eight two five, zero two, zero nine to
one are the numbers to join us on the program today.
As we do every week, we'll be giving away a
twenty five dollars Shrock Innovations gift certificate to one lucky

(00:37):
person who makes a contribution to the program. And I
don't mean a financial contribution. I mean that we're not
televangelist here.

Speaker 3 (00:45):
We're not.

Speaker 2 (00:45):
We're not asking you for money. We're asking you to
call the program, ask a question, make a comment, be
a part of the show, and we'll throw you in
the drawing to win some money. And your your question
on comment will help lots of other people who are
listening as well. If you have the question, guys, there
are tons of other people in the audience that have
the question as well, as we do every week. We
are live right now at Facebook dot com slash Shrock Innovations.

(01:08):
You can watch your radio show there if you prefer,
pick up the podcast later YouTube over of course, over
at Shrock Innovations dot com. If you missed last week's program,
it is available up on the website at Shrock Just
click on radio show there and you can watch it.
Last week on the show, we explained why are modular
desktops and solid state laptops just straight up outperform everybody else,

(01:31):
every other computer out there. Why do ours last so
much longer when everyone else's last eighteen to twenty four months?
Why are our customers more satisfied with their computers than
someone who buys an HP or a Dell. We went
into all the details on that. I won't bore you
with all of it. If you want to listen to that,
you can listen to last week's program if you missed it. Also,
we celebrated the win Omaha Service Center winning the Best

(01:53):
of Omaha from Omaha Magazine. So thank you for everybody
who voted for us in the Best of Omaha competition.
We really appreciate that. Also, let's see we've got some
crazy technology we talked about last week that the Mob
was using to cheat at Texas Hold them. They cheated
people out of like hundreds of thousands of dollars with
like X rays and stuff. You gotta wonder, like, do

(02:13):
those guys like after they're exposed to that much X
ray if you're gonna sit at a poker table and
just get continuously X rayed, do you think they were
like lead pants?

Speaker 3 (02:22):
I don't know. I mean, I guess I never really
thought about it. But do you really think the mob
thinks that it thinks that far ahead about like you know,
X ray damage and stuff, and you think they care
about the people they cheat?

Speaker 2 (02:35):
Yeah, that's true, And I think about that. The people
they cheated, they were they were getting. But this is
bizz over every hand. They're scanning the table of cards
right over the top of biz.

Speaker 3 (02:45):
I'm guessing it's probably pretty powerful, not only to see
through cards, but to see through.

Speaker 2 (02:49):
You, Yeah, but to see through every card in the deck.
It was crazy, all right. So coming up on the
program today, guys, we got some fun stuff. Today is
the first radio show of November, and something very special
happened on the first radio show every year in November.
That is the radio show. It's literally the most important
radio show we do all year long. And it is
the radio show that I always forget my backpack and

(03:11):
walk out the door without all my camera gear. So
if you're watching on Facebook right now, you're seeing all
the background, it's it's it is the studio, the real studio,
not the green screen because I'm broadcasting from my phone.
But that is a special bonus because you're also going
to get to hear everything that goes on in the
studio when we are not actually on the air, So

(03:32):
all the stuff you don't normally hear, you'll get to
hear all that. So we got to watch our p's
and q's. But now for real guys, this is the
show where we launch the Holiday special, the Holiday Special
if you if you're new to the program. Uh, every
every person who buys a computer buys a computer for
what they're using it for right now. They want to
meet the needs that they have. And I don't want

(03:53):
to buy more than I need. And that's very common.
If you're if you're going out and you're you're buying
a car, you don't want to buy more car you need.
If you're going out and you're buying a house, you
don't want to buy more house than you need. If
you're going out and buying groceries, you don't want to
buy more groceries than you need. It's wasteful, it's a
waste of money. However, when you're shopping for a computer,

(04:14):
buying more computer than what you need is exactly what
you're supposed to do. Now there's limits, of course, Like
you can go out and drop like twenty thousand dollars
on a Mac Pro. You know, don't do that. You're
never gonna need that. Okay, it's like, don't do that.
But when you're going out and you're saying, okay, all
I use this for is like I'm retired, I use
some light office work, or I do the I do

(04:36):
the accounting for the church, you know, whatever the case
might be. So you look for a mid range, mid
performance unit, right, and then eighteen to twenty four months later,
guess what happens. You're feeling that upgrade pressure. It's not
moving as fast as it used to because you bogged
it down with a bunch of stuff. You're doing more
than you were doing a few years ago. Guys, I
had a person in the service center today or not today.

(04:58):
I suppose this was third day who came to me
and she goes, I don't like the Adobe printer that
comes with Microsoft Windows eleven. You know how you can
select print and then you can say print it to
an Adobe PDF. She didn't like it because it prints
it as a picture, and sometimes I want to take
that into a word document. And because it's a picture,

(05:21):
you know, some PDFs you can highlight the words, and
some are just a picture. You can't. Because it's a picture.
I can't copy and paste anything out of it and
put it back into word. And so I'm doing my
best impersonation of a front desk person in the Lincoln
Service Center, which you know, I'm getting better. I'm getting better.
I'm not good, but I'm getting better. I'm kind of
like Nebraska's backup quarterback. I show promise a lot of

(05:43):
promise there. So good good kid, a terrible situation, good kid,
not making fun. But I'm kind of like that. Okay,
So anyway, the I just looked at her and I said, well,
why don't you just I prefaced it by saying, have
you used to chat GPT for anything? And I know
a lot of you listening say I don't use the A,

(06:04):
I don't want to use AI. Let me tell you, guys,
this stuff, these tools. If you learn how to use
these tools, it's like any other tool in your toolbox.
It's not gonna take over the world or launch sky
Net or you know, you know, raid your bank account
or anything. But you can take a PDF and you
can give it to chat GPT and say make this
into a word document and it will just do it.

(06:27):
It will. It'll read the document as a picture, retype
it in a word document for you, and hand it
back to you. Now you could open that document up
and or print it out and transcribe it. You could
type the whole thing yourself. Maybe you're a fast typist,
maybe it takes you five minutes, or you can just
give it to chat GPT and be done in two seconds,
literally two seconds, and just have what you need. Her

(06:49):
response was, I use chat GPT all the time. I
didn't know you could do that. Like, yeah, if you
don't know if chat GPT can do something, just ask it.
It'll and it'll always tell you it will even if
it can't. But yeah, but they can do some pretty
amazing stuff. So You never know how your needs are
going to change over time. So if you don't buy
something that's more than you need today, you're just asking

(07:11):
to be obsoleted. That's why customers who buy the holiday special,
whether it's the laptop or the desktop, end up keeping
it for a decade or longer or longer. Now I
know some of you have really old. Some of you
are rocking that Gateway two thousand out there. Oh my
Kyle Patch computer, it's good enough for me. Stupid blackouts,

(07:32):
get off my lawn. You know those people exist. And
guess what when you go and buy your new your
first new computer, after your Gateway two thousand, finally you
finally decide Windows ninety eight is done, you know, and
you get a new computer. They don't build them like
that anymore. Just if you just look at the motherboard,

(07:52):
just visually, look at it. Look at the amount of
sawder on everything, Look at it's Everything is so precise now,
so microscopic, now, so perfect now that there's no margin
for error on anything. Stuff just doesn't last anymore like
it used to. And we can complain about it, we
can moan about it, we can do all that, or
you can buy more than you need. And when you

(08:13):
buy more than you need and you're not pushing the
equipment to its absolute limit every time you use it,
guess what, it lasts longer. That's why the Holiday Special
is so impressive. So we're going to break this into
two segments. Guys, I'm going to tell you about the
Holiday Special laptop and then the Holiday Special Desktop. For
those of you new to the Holiday Special, this is
a special that we do every year, and we limit

(08:33):
the sale of the desktop and the laptop to one
hundred and fifty units each, so there's three hundred total
units that are available for sale. When they're sold out,
they are sold out. We sell out every single year,
and we have every single year since we started doing
this in two thousand and one. Every year we sell out.
When we sell out, it's done. It's over. Sorry. We

(08:55):
can still build them, but we can't build them for
this price. Why is that The first three hundred that
we sell we sell it cost so it's exactly what
it costs us to build them between and it includes
all the labor, all the marketing, all that stuff. It's
exactly what it costs to be there and sell you
that computer. Seventeen ninety nine is the price, same price
as last year. Computer got better, price stayed the same Again,

(09:19):
maybe I'm stupid. You're supposed to raise the price on
everything these days, from what I see and what I hear,
but we didn't raise the price. Seventeen ninety nine is
the price for either the laptop or the desktop. Now
you might be sitting here saying, well, so I can
buy a computer for six hundred bucks, I don't know
why I would buy one for eighteen hundred dollars. Let
me tell you what you're getting compared to what you're

(09:40):
going to get from that acer from Walmart. This laptop
has a three K display, now it's not quite four K,
and it's also way, way, way better than the full
HD screens that come on standard laptops. That is why
when we put these up in the service center, we
put it along on the life wall with the other laptops,

(10:02):
because you can look at that and you can visually
see that screen is amazing, Like wow, I can't I
didn't know a screen could be that good that My
eyes just feel it feels like butter. It feels like
looking at butter. It's amazing. I mean, it's like the
butter Cow. If you're from Iowa, you know what I mean.
You know it's just amazing. Their laptop has a risin nine.

(10:25):
Now you can get a rise in three. You can
get a rise in five. Last year the holiday special
came with a rise in the seven. This year it's
a rising nine AI chip geared up to do all
the AI stuff that you don't want to do right
now that someday you're gonna walk into the service center
and one of my text is gonna blow your mind
by saying, why don't you just ask Chad Gpt to

(10:45):
do it for you? And I can do that. Well, yeah,
on this computer, you can do anything you want. Literally
comes with thirty two gigabytes of memory. Well thora I
thought last year I thought you had sixty four. Well,
this is thirty two gigs of GDDR five high speed memory.

(11:06):
This is ultra fast memory in this laptop. It's going
to do everything you needed to do. It is phenomenal
hyper fast solid state hard drive. We tested seven different
solid state hard drives. They all claim to have certain
speeds and everything, and they all lie. None of it's true.
It's kind of like we're the number one Soul phone provider,

(11:28):
really are you? So we tested all seven drives that
we could get, and we picked the fastest drive to
go into the Holiday Special laptop. It's made by a
company named time Tech. By the way, you've probably never
heard of them. They are a company that basically manufactures
their stuff here. It's amazing, right, So that's cool stuff.
Time Tech drives in the Holiday Special laptop and desktop

(11:51):
this year. The touchpad on this thing is huge. I
know some people who have laptops don't like to use
the touchpad. You can still hook up a mouse. But
for those of you who use the touchpad, the touch
pad is big. It is nice. It has gesture support
so that you can do all kinds of different things
with it. It's got so many features on this touchpad
that you're never gonna learn to use them all. You're

(12:12):
just not. You could. You can make it a goal
in life. You can say, you know what, my goal
this year is to learn how to use my touchpad.
You could do that. It could be a new year's resolution.
It has a keyboard that is not only back lit,
but it's RGB back lit. Pick your color what do
you like You like it white, you like it red?
What do you like you like it, Rainbow, what do

(12:33):
you want to do? You can pick your color, USB
C ports on the side that support, monitor support, power support,
all the things you want. Wi Fi six e, which
is way better than as we've discussed on several programs,
way better than the previous generation of Wi Fi. Everything
about this computer is extra, Everything is plus. Everything is

(12:55):
designed to be ready for what's coming, not adequate for
what is here. That's why they last so long. Guys,
now on the laptop before we go to break here,
I do have a caveat. We contract with suppliers to
buy these laptops ahead of time. When we went to
contract them, we were only able to contract for sixty units.

(13:17):
I just mentioned we sell one hundred and fifty typically,
I was able to contract for sixty units. We were
a little concerned with all the tariffs and Windows ten going,
you know, going away in October. We understood there was
going to be a shortage in laptops. These laptops. The chassis,
the main chassis are a sus Vivo books, so they're
you know, they're they're nice chassis. They're beautiful. Actually, we

(13:41):
were able to get sixty When we went to get
our next batch of sixty, we couldn't get anymore. So
of the sixty that we had, we've sold about ten
or twelve of those already. Service centers each have one
on display. That's four more. DEO stations doing different promotional
giveaways got six. So yeah, we don't have a lot

(14:06):
of laptops. I am working with our vendors to see
if we can get some more and get some more quickly.
The problem is I can get more quickly, I just
can't get them at the price that we paid last time.
Everything went up and I don't want to raise the
price over seventeen ninety nine. So I'm holding out. I'm
pushing back. I'm trying to get somebody else to eat
this so that we don't have to pass it on

(14:26):
to you. But if you want one of the laptops,
I would strongly encourage you to not screw around this year. Okay,
if you want to get this for Christmas for somebody,
don't wait, buy it now. You can go to Shrock
Innovations dot com. You can actually buy your unit on
the website online. The service centers, except for link And
are open today from noon to five. Lincoln is currently

(14:49):
closed on Sunday. We're still in the process of rebuilding
from the great flood, the great flood of twenty twenty five,
the generational flood from the toilet bowl above us in
the apartments, not our toilet bowl. We didn't do it,
so anyway, we're still recovering from that. So we still
have some modified hours. And Lincoln we're closed on Sunday,
so we will be closed today on Sunday, but all
the other service centers are open. You can obviously call

(15:11):
any of the service centers an order over the phone.
You can order from the website. I'd encourage you to
take a look at that wall. We still have some
in stock. Four zero two five five eight eleven ten
eight eight eight two five zero two zero nine one.
Going to take a quick break when we come back.
Bob and Winston, your calls coming up next on Compute.

Speaker 4 (15:26):
This Shock Innovations. Solid state laptops are engineered locally for
speed and reliability you just can't get from the major
national brands. Each of our laptops starts off with an
a zoos chassis. We remove the stock drives and memory
and upgrade them with higher performing components. This unlocks the
full potential of the laptop, making the unit up to

(15:47):
twenty five percent faster. This is why SHOCK solid state
laptops last so much longer than the competition. If your
laptop starts out twenty five percent faster, that means over time,
it doesn't slow down as fast.

Speaker 5 (16:01):
Today's fragile computers need maintenance more than ever. Your computer
needs a maintenance check up every six months to last
beyond it's eighteen month expected lifespan.

Speaker 4 (16:09):
When your computer has a warranty and you have a problem,
don't call the manufacturers for help.

Speaker 6 (16:15):
Call Shrock Innovations.

Speaker 4 (16:16):
Shock will contact HP, Dell, a Zeus, Samsung, or any
other manufacturer to arrange a warranty repair at no cost
to you.

Speaker 6 (16:25):
We know how these companies work.

Speaker 4 (16:27):
We know the loopholes and the tricks to get your
system repaired under warranty as quickly as possible. Even so
manufacturers can take up to twenty one days to fix
your computer. We'll give you the option of a fast
local repair in one of our service centers, or provide
you with a loner laptop to use while you wait.
We can even back up your data before we ship
your computer, just in case the warranty fix includes a

(16:50):
hard drive white. Shrock tests your computer when it comes
back from repair to ensure the problem is solved properly
and all of your hardware works like new.

Speaker 6 (16:59):
There's a reason.

Speaker 4 (17:00):
Shrock Innovations has consistently voted the best in town. Whenever
you need help, wherever you need it, Shrock Innovations makes
your computer work for you.

Speaker 2 (17:14):
All righty folks, welcome back into compute this. My name
is Thor Schrock. I'm the owner of the Shrock Innovations
computer company. Numbers to join us on the program for
zero two five five eight eleven ten and eight eight
eight two five zero two zero nine to one, Bob Winston,
hang on the line there, I'll be with you in
just a moment. Here really quickly, we talked a little
bit about the holiday special laptop. What if you don't

(17:35):
want a laptop, what if you want the raw, unbridled
power of a desktop. Let me explain what I mean
by that. Laptops have come a long way, guys. Laptops
can do all kinds of You can edit videos on them,
you can do photoshop on them, you can do all
kinds of things on laptops now, but nothing, and I
mean nothing beats the raw horsepower of a desktop computer.

(18:00):
Kimberly found this out recently. She had an Asus creator's laptop.
This is the laptop from Asus that cost three thousand
dollars before we modify it. That's what she had to
do all of our catalogs and everything with. She just
built herself a brand. She built it herself, a brand
new And no I didn't help. Everyone's like, oh, I
got thought to help you. It's like, wow, why do
you got to be so mean to her about this?

(18:20):
Like it's not possible that you could have built your
own computer. It's like she did it. Now. I answered
a couple questions that she could have just googled, you know,
or asked her ask Lira, her chat GPT assistant, like
what to do? But you know, so I answered a
couple questions. I wasn't sitting there putting it together, for
she did it all herself and she built a computer.
She said it was amazing. I went to go edit

(18:41):
the photos. She took pictures of the kids for fall.
She opened them up. She opened like twenty six raw
ultra high res four K quality images simultaneously in less
than four seconds. If she'd do that on her laptop
it would literally crash. And her laptop had like sixty
four gigs a RAM and a four terabyte hard drive,

(19:03):
and you know, the latest processors and the four K screen,
all that stuff just amazing stuff. So when it comes
to getting stuff done, getting stuff really done, nothing nothing
beats desktop. Yeah they're big, Yeah, maybe they're a little
uglier than a sexy laptop. You can't use them on
the arm of the couch. But if you need to
sit down and strap in and get the job done,

(19:26):
a desktop is what you want. So this is a
complete package. This is the tower itself, This is the monitor,
and the keyboard and mouse speakers are built into the monitor. Normally,
when you buy a tower at Shrock you just get
the tower. You have to buy all the accessories separate.
Seventeen ninety nine gets you the complete package, the entire
Anchurido everything, the monitor, the keyboard, the mouse, the speakers

(19:50):
in the monitor, the tower itself. Seventeen ninety nine. This
computer has the fastest processor ever offered by Shock Innovations.
It is in fact the exact same processor that the
Lovely Kimberly is rocking in her amazing new build. The
rise In nine ninety nine hundred X. They almost ran
out of ninees for the for the model number of

(20:11):
this processor. The rise In nine ninety nine hundred X
is the fastest processor we've ever offered in any build
ever a truck sixty four gigabytes of that ultra fast memory.
Because we can in a laptop you can't in a desktop.
We can go to two hundred and fifty six gigs
a RAM if you really wanted to go nuts, but

(20:31):
sixty four seems to be adequate for most people, and
we can always add more later lots of extra memory.
Motherboard has four memory slots. We're gonna use two of them.
Two thirty two is to get you to sixty four.
That leaves you two open slots for future expansion. This
has the same stunning one terabyte hard drive as the
laptop does. That we tested seven different drives to get
the right speed to make sure it was fast and

(20:53):
doing everything you needed to do. Also on this motherboard,
this is not the same motherboard we put on our
regular modular builds guides. This thing is a level up.
It has a secondary NVMe slot so we can put
a second microchip hard drive on there, so your backup
drive if you elect to put a backup drive in it,
which I would recommend strongly. I run the Data Recovery Lab.
Guys very strongly recommend backup five stars highly recommended. If

(21:17):
you decide to do that, your backup drive is as
fast as your primary drive for the first time ever.
I mean, we make some fast externals, but this internal
drive is going to be as fast and absolutely silent.
The Lovely Kimberly needed some mass storage in her computer,
like eighteen terabytes, so she had to go with a
mechanical drive. Her computer is liquid cooled. It's completely quiet,

(21:38):
knocked to a fans, like ultra quiet fans, and then
her hard drive was and she's like, what is that noise?
It's my hard drive turning on randomly. Yeah. So yeah,
you won't have that experience on your computer because you
can have ultra quiet and VMEs. Now, the monitor that
it comes with is an amazing twenty four or inch

(22:00):
seventy Hurtz monitor. It's great for eyestraining, great for blue
light filtration, does great all the way around. It's the
same twenty four inch monitor we sell every day of
the week at truck. However, if you are like the
lovely Kimberly and you want a plus plus plus a
little bit. There's a four K option available. Hooks up
to the display port. Oh yeah, when you hook up

(22:21):
this four K thing, we're putting the four K monitor
next to the other monitors so that you can see
I want that one. I want that one right there.
That's the one I want. I'll never look I'll never
look at these others the same. They're never going to
be good again. Wi Fi six e huge superior internet performance.
We even have a gaming package you can optionally add.

(22:43):
We didn't include it because a lot of you don't
do you know, first person shooter kind of gaming, but
if you wanted to on the holiday special, everything about
this computer is a gaming PC except for the graphics card.
So there's a gaming package that gets you the RTX
fifty seventy and a power supply to push it, and
all of a sudden boom, you've got a competition worthy

(23:05):
gaming rig. So it's just amazing stuff. Guys. It's more
computer than you need. I know it is, but that's
why it lasts ten years. So you spend eighteen hundred
dollars on a computer that lasts you a decade. Let's
just say you're frugal and you buy a new computer
every four years, so you're gonna buy two and a
half computers in that same decade. If you spend six
hundred dollars, you're spending the same money. They say. The

(23:28):
thing is, you're not spending six hundred dollars on each
computer you buy. You're spending six hundred dollars plus the
data transfer, plus the heartache of having to reactivate everything,
all the stuff that goes through all that, all the
nude know that those ports don't exist anymore. Got to
buy I new this. That printer doesn't compatible anymore. Got
to buy I knew that. By the time you're done,

(23:49):
you are spending so much less money by buying one
computer one time over a ten year period. It's just
not even funny, and it's smooth, and you get that
best of Omaha, best of Lincoln, best of West des
Moines support, best of Sarpy County two. There's a reason
that we'll rank the best. And you get that when

(24:11):
you have a shot computer because you're didn't keep it
under warranty. If you're listening to what I'm telling you,
you're gonna keep it under warranty the whole time, and
anytime you have a problem, we're at your beck and
call four zero, two, five, five, eight eleven ten is
the number to join us on the program really quick.
Let's jump into those phones, Bob, Welcome to the show.
How can I help you today on compute this?

Speaker 7 (24:30):
Oh? Hi, Thor. I just wanted to comment or tell
you and thank you. About a month month and a
half ago, I had to replace my old computer because
of the Windows eleven. My other one wouldn't accept it.
And I called you on the phone here on the
program and asked you when they do the download of

(24:51):
the transfer over on my new computer, would everything be
the same, Because I'm not really real Checkie, and I
didn't want to have to relearn everything, and I wanted
everything to look just like my old computer. And they
just did a perfect job. It couldn't have been any better.
When they transferred that over, it was just like my

(25:13):
old computer, only it had the Windows of eleven on it.
And I was just totally pleased. And when we had
the big download, the Microsoft or whatever that download was,
how patient I had to call in to the Omaha
location a couple of times because it was such a

(25:35):
kind of a mess download and your people were so
nice and so understanding and so polite, and so I
just wanted to number one, tell you how great they
were and to thank you for it.

Speaker 2 (25:47):
It just turned out super awesome. Well, thank you so
much for taking the time to call me, Bob and
and letting me know that it means the world to us,
you know. And yeah, we're a little short handed right
now in the service centers, and I really appreciate everybody's
especially in Lincoln. I really appreciate everybody's patience because we're
literally doing the absolute best. We have the absolute best

(26:08):
people that we can get, and we're hiring more. If
you want to work at Shrock, we have like ten
positions open on indeed dot com, not all technical either,
but realistically it takes us a little bit longer to
find people because you know, you have to be able
to do more than fog a mirror to work here.
You've got a care and Bob, that's what makes people

(26:28):
like Bob call the program like this, and so I
really appreciate you taking the time to give us a call, Bob.
Thank you so much. All Right, that's how easy it is,
guys for zero, two, five, five, eight, eleven ten, that's
the number to join us. Of course, if you ask
a question or make a comment, we'll put you in
the drawing there and you can take that gift card
away from Bob anytime you want. All right, Winston, Jim,
stay on the line, We're going to take a quick

(26:48):
break when we come back. Being a new front desk
in the Lincoln Service Center and the Papillion Service Center
at the same time. Sometimes I'm getting a lot of calls,
and I've received a lot of calls in the last
few days from customers who are confused because they're getting
pop ups on their screen telling them that they're infected,
that their documents are all encrypted, that their McAfee has expired.

(27:10):
They gotn't even though I had McAfee, thought I had sofos.
What's going on? What are these new fake alerts that
are popping up on your screen? And how can you
get rid of them? This is something you're going to
want to pay attention to you because if it hasn't
happened to you yet, it probably will. And if you
listen up, you'll know exactly how to handle it. Coming
up next on compute this.

Speaker 4 (27:29):
Everyone has experienced some form of data loss or know
someone who has. It's unfortunate, but sometimes the technology we
rely on simply fails. And the last question you want
to hear at that time is you have a backup?

Speaker 6 (27:42):
Right?

Speaker 4 (27:42):
When you're a hard drive, memory card, backup drive or
flash drive fails, you turn to the data recovery experts
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You know, not all data recovery companies are the same.
Having the right tools and knowledge to get the job
done right when the first attempt makes all the difference
between a successful recovery and the permanent loss of your

(28:05):
important data.

Speaker 6 (28:06):
Sometimes you only get one shot at a successful recovery.

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That's why Shrock has invested in top of the line
recovery imagers, a Class one hundred clean environment, over ten
thousand dollar components, and a staff of recovery engineers that
are the best in the business. SHROC has a ninety
six percent recovery rate getting data back from failed devices.

Speaker 6 (28:26):
When the unthinkable happens.

Speaker 4 (28:27):
And you need your data back, turn to the experts
at Shrock Innovations for professional and affordable data recovery services.

Speaker 5 (28:35):
Shock Innovations can't tele important technicians to you, but online
help is only a click away with the Shock Desk.
Subscribe today and get unlimited help whenever you need it.

Speaker 4 (28:45):
Laptops are subjected to some of the most stressful computing
situations imaginable. They get dropped, stepped on, flap shut, and
pushed until the battery dies. Sometimes your laptop works hard
for you, so when it has a problem, take it
to the lap top experts at Shrock Innovations.

Speaker 6 (29:02):
SHROC has four convenience service.

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total bench spots to get your technology up and running again.
Shrock has the largest supply of replacement components in stock
and we fix more laptops than any other nearby repair center.
Why wait weeks to get your computer fixed when Shrock
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(29:27):
if you have never been into our service centers before,
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So the next time your laptop screen gets cracked, the
keys pop off your keyboard or your two year old
decides a glass of milk is exactly what your.

Speaker 6 (29:41):
Laptop needs to cool off.

Speaker 4 (29:42):
Take it to Shrock and let your local laptop repair
experts get it back in top shape again.

Speaker 2 (29:54):
All righty folks, welcome back in to compute. This. My
name's Thor Schrock. I'm the owner of the Shrock Innovations
compute company. We've told you about the Holiday Special laptop.
We've told you about the Holiday Special desktop. There are
limited quantity seventeen ninety nine. They're on display in all
the service centers. You can come in and actually eyeball it,
lay hands on it, do whatever you want to do
with it. Funny story, you know, we have the rise

(30:16):
in nine chip has it. Normally we put like a
two inch tall cooler on the processor for these computers.
We tried to do that with this rise in nine chip,
and it was clocking temperatures like over sixty degrees celsius.
Aid Idle, I mean it was. It was too hot.
It was way too hot. So we ended up going
with the exact opposite end of the spectrum. It's like
an eight inch tall cooler on this thing. It's a

(30:38):
massive cooler and it's got a digital readout that tells
you all the temperatures so you can watch them see
what what your temperatures are doing. Really kind of cool, actually,
I like it. The Lovely Kimberly is like, I don't
know who wants to look at that? And every guy
is like I want to see the temperatures, and every
girl's like that's ugly, you know. So the Lovely Kimberly
saw the fans I was going to use in the

(30:58):
in the cases, so we have options fans you can
add to the case that are RGB fans, and they're
just they're just rainbow fans, you know. They're basically just
make a cool light show inside the computer. And my
wife's like, what if you don't want what if you
don't want the rainbow coming out of your computer? You know,
what if you just wanted like a quiet white glow
or a quiet red glow. What if you didn't want

(31:18):
rainbow action, you know? Okay, So she's she's like, go
find go find me addressable fans. The motherboard supports addressable fans.
Go find me addressable fans, Okay, So I do, and
the one of the display models is built with addressable
fans and addressable means you can, you can assign the
colors to the fans. And so of course the guys

(31:40):
are like groaning, like, oh man, now we're gonna get
like support calls, how do I change my fan color
to red? And then we have to ask them like, well,
which fans do you have? Do you have the addressable
ones or the non addressable ones. So we're gonna be
using addressable fans for the the additional fans support so
that you can set the colors of the fans at
the request of the lovely Kimberly. Anything that looks good

(32:00):
at shock, it's because of her, it's not because of us.
For zero two, five, five, eight eleven ten. Real quick, guys,
that we are going to get to this story here
about callers who are calling the service center because they're
seeing these new fake alerts that are popping up in
the lower right hand corner of the screen. They used
to take up your whole screen. These are popping up
in the lower right corner of your screen, and they're
popping up all the time, not just when you're on
the internet, and seemingly at random. So customers get really

(32:23):
confused by them, and they're more encouraged to interact with
them because they feel like real alerts from something that's
already installed on their computer, when that couldn't be anything
further from the truth. We're going to tell you what
to do about those. But before we do that, Winston,
thanks for hanging on the line there. How can I
help you this morning? On compute this?

Speaker 8 (32:41):
I thor hey, my secure update or stop working after
I install the big Windows update?

Speaker 2 (32:48):
Interesting?

Speaker 8 (32:48):
I want to see what my options are. Can I
do a truck to ask or.

Speaker 2 (32:55):
Well, Winston, I think, shoot, of course, I don't have
access to my computer from here, so yeah, So essentially, Winston,
what we need to do is when when you're operating
system changes sometimes sometimes you probably got a BIOS update
as well as part of the update package that came
after that. And especially when your BIOS update change or
your BIOS changes on your motherboard, secure updator thinks you're
loaded on a new computer. And so what we need

(33:17):
to do is we need to go into your secure
u data account. We have to deactivate your old computer
and then have you reboot, and then secure updata will launch.
It'll log in, it'll say, oh, look there's an available
license here. I'll just use that one and then boom,
you're back in business. So it's a super super easy fix.

Speaker 8 (33:34):
Yeah, I don't know if Madison was trying to do
that or but it's still not working, and you know
it's got that little red task bar color for the
secure updator.

Speaker 2 (33:46):
Is it read down by the clock or is it
read on the desktop?

Speaker 8 (33:51):
No, it's read by the clock.

Speaker 2 (33:53):
Okay, So if it's red, that means you are logging
in and everything is working fine on the log in process.
When it stays red, it's either staying red because there's
an update that it's trying to install that it is
not successfully able to install for some reason, or it's
because or it's because you have a program open. So
like if you have Chrome open and it's trying to
install Chrome, it can't do that because it would have

(34:14):
to close your Chrome. And that's not cool if we
just start randomly closing your browser when you're using it.
So so we just don't and so we have to
wait for the computer. So the thing to do is
to reboot the whole computer and don't open any programs
and let secure up data launch and do its thing.
If it takes care of the problem, great, If it doesn't,
then we got to look at the logs of what
applic what's failing essentially, and a lot of times it's

(34:37):
because there's something corrupt with the installation that's already present.
So if it's Chrome, for example, that won't install, we
just uninstall Chrome from the computer. You won't lose anything,
and then we let secure updata, reinstall it again and
then everything is right with the world. That's typically what
we do. So I'm not sure how much of that
you got walked through, but that's definitely that's how well,
that's why we should handle it. Because it sounds like
you're able to log in just fine.

Speaker 8 (35:00):
Should I call the Omaha office or the Omaha location
or because Patalion thing's really busy.

Speaker 2 (35:05):
Well, everybody's really busy right now, and anybody who's not busy,
we take their people and take them to Lincoln.

Speaker 9 (35:09):
Uh.

Speaker 2 (35:10):
So that's why des Moin is down a man right now,
because we borrow a guy and put them up in
a hotel and Lincoln to help us out down there.

Speaker 8 (35:17):
But uh, could I just bring it in. We'll just
bring a computer and you.

Speaker 2 (35:21):
Know what, I would suggest, Winston, that we that we
just addressed this over the shock desk. And the reason
I'm going to say that, as much as I appreciate
you trying to make life easier on the guys, if
you drop that off in a service center, it's a
seventy two hour turn right now minimum.

Speaker 8 (35:35):
Yeah, it might be in a flood.

Speaker 2 (35:37):
Well yeah, too soon, too soon. Winston. All right, Hey,
thank you for the call, buddy. I appreciate you joining
us on the show today. All right, four zero two, five, five,
eight eleven ten is the number to join us, Jim,
welcome to the program. How can I help you on
compute this today?

Speaker 10 (35:54):
Good morning, Good morning. I have an on and they
bought okay, you guys, and it only has eight giga
ram Can you add to that?

Speaker 2 (36:08):
Absolutely? Yeah, So essentially we can take that up to
let me see, I think we can do twenty four
gigs total on that say, we can take it all
the way up to twenty four. We can add sixteen
more essentially. And it's DDR four twenty four hundred is
the speed. So it's it's not the fastest ram on
the market, but it's from twenty twenty. But it was

(36:29):
the fastest ram in twenty twenty, So yeah, it's it's
good stuff. But yeah, we carry that RAM in stock
and we can upgrade that anytime it's convenient for you.

Speaker 10 (36:38):
Well, one of my was does the new Windows need
more than eight gig.

Speaker 2 (36:44):
Well, Windows itself, it can't. It's minimum system requirement is
four gigabytes of memory. If you've ever tried to run
Windows eleven on four gigabytes of memory, yeah, it's It's
like the minimum number of ores needed to row a
boat is one. But if you've ever tried to row
about with one or you know you if you're not Pocahontas,

(37:05):
it's it's not fun. Uh So anyway, the you know,
having eight gigs a RAM is kind of the real
usable minimum. If you have more than eight gigs, you're
gonna see a dramatic performance increase. So yeah, if you
if you added sixteen gigs to that thing, it's gonna
it's gonna be much quicker. Just like in football, there's
a difference between speed and quickness. Quickness is how fast

(37:27):
you can switch between tasks and how fast you can
multitask things, and raw speed is point A to point
B direction, How long does it take to load? How
long does it More memory doesn't impact the speed. Unless
you're really really short on memory, it doesn't impact the speed,
but it does impact the quickness. So when you're when
you're opening things, windows pop open faster, visual effects happen faster.

(37:49):
All the stuff that's taking like a heartbeat. Now to
do won't hesitate anymore. It's a it's a it's a
really good upgrade to do.

Speaker 10 (37:57):
Okay, thank you, all right, hey, thank you.

Speaker 2 (38:00):
And you're in the drawing as well for a twenty
five dollars Shrock Innovations gift certificate. Now, one of the
things that's been bugging customers that have been calling it.
I've been taking the calls on this is these new
notification spam things. So if you've ever you've ever been
to a website, you get that little pop up on
the screen that's like, do you want to accept all cookies? Right?

(38:22):
It's because Europe decided that they were going to make
everybody in the world disclose cookies. Because nobody reads that anymore.
Everybody just says except all, because if you say reject,
then the website doesn't let you do anything. Well, if
you want to do it, you're just going to accept all,
and the website knew you were going to accept all.
That's why they just put them on there, and they
begin with to begin with, Europe said, well that's not cool,

(38:42):
you have to disclose. So now websites all around the
world have to disclose just in case somebody from Europe
happens to come to their website. You don't want to
get sued in Germany. We don't care if we get
sued at Germany and talk. We don't have a thing
that pops up on our website saying you know, are
you sure you know do you want to have the cookies?
Because you know we're we're America. We don't care about Germany.

(39:06):
We're gonna do what we want to do in America,
and we don't care about no cookies. We eat them all.
They're all good, and so we just accept all. Well,
the problem is now what people are doing is they're
putting up notifications on the screen. That's like, let's say
this website wants to send you notifications except all, and
people are thinking it's that stupid European cookie message that

(39:28):
you have to click except all on. So they're clicking
except all for notifications from the website. Then you close
the website and you go away later. There is the
notification panel in your computer, and now this website can
directly send notifications directly to your computer without you even
being on the website. Because you said except all, but except,

(39:49):
you never remember clicking on except all. So be careful
what you're clicking on when you say except all, read
what you're doing before you click on. You never want
notifications from a website. It's always pain in the butt.
You never want them. So now you've got these pop
ups happening in the lower right hand corner of the screen.
They're popping up all kinds of things. All your stuff's encrypted.
Oh Jesus is coming tomorrow, the world is ending. Nebraska

(40:15):
still could win a national title. You know, all these
things that aren't true are popping up in the lower
right hand too soon, too soon, All these things that
are not true are popping up in the lower right
hand corner of the screen. How do you get rid
of them? Well, here's how you do it. Not that
you're gonna remember. You can still call me and I
will still walk you through doing this on the phone,
as I do multiple times a day. But because maybe

(40:38):
I can help a few people out here, it's super
duper simple down in the lower right hand corner. Because
you're all on Windows eleven. Now, I don't have to
say if you're on Windows eleven, because if you're on
Windows ten doesn't matter. You got to bring it in
any way, it doesn't You don't spend money having me
fix your Windows ten garbage. We got to get you
a Windows eleven. Now that you're all on Windows eleven
as of the fourteenth of October. Right now that you're

(41:00):
all on Windows eleven, right click on your clock in
the lower right hand corner of the screen. Normally you
left click on stuff to do things, but when you
want more options, you always right click. So right click
on your clock and then right there's an option right
there at the top that says to customize your notifications,

(41:25):
and you click on that and you turn off your notifications.
You just turn them off. You don't need them. Turn
them off. Now you can send me website all the
notifications you want, because otherwise you have to go into notifications.
You have to say I don't want notifications from this site,
but I do want them from this site. And you
know what, if we want us to do that, we'll
totally go through your notifications with you and sort them out.

(41:46):
But you know what ends up happening is you end
up turning them all off. So let's just cut to
the chase and turn them all off. So turn them
all off, right click notification settings, turn them off, and
you don't get those pop ups anymore. In the lower
right hand corner, four zero, two, five, five, eight, eleven,
ten is the number to join us on the program.
We're going to take our final break of the program
here when we come back. You guys haven't really heard

(42:09):
about this, but there's a quiet space race going on
right now and the United States government just completely changed
the rules. Freaked out Elon. He had a temper tantrum
about it, and now SpaceX is responding officially. And oh boy,

(42:29):
I hope you got you Remember last week we talked
about those shoes from Nike that like help you run
faster by running for you.

Speaker 3 (42:35):
Yeah, the Wiley Coyotes shoes.

Speaker 2 (42:36):
Yeah, yeah, I hope you're wearing those in the space
race because you're going to have to keep up and
it's gonna get crazy. We're going to tell you what's
going on, and Clyde, your calls coming up next on
Compute This.

Speaker 1 (42:45):
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(43:07):
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(43:29):
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Speaker 4 (43:59):
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(44:38):
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Speaker 2 (45:11):
Alrighty, folks, final segment of the program. Thank you so
much for sticking with us today throughout the entire hour.
I appreciate you being here for compute this. We have
four service centers that are ready to help you with
your computer problems, ready to show you the Holiday special
laptop and desktop. And like I mentioned on the laptops, guys,
the laptops every year we sell, it's like the laptops
take a little bit more of the share, so one

(45:32):
hundred and fifty of each, and we always are out
of laptops before desktops. So this year the laptops are
in shortage because of the Windows ten thing. Everybody bought
new laptops, and so all the laptops across the entire industry,
in every flavor are in shortage right now, including the
Holiday Special laptop. So we're gonna try to get to
one hundred and fifty. We're gonna do our best. I just, guys,

(45:54):
they raised the price three hundred bucks, all right, I
just I can't come back to you now and say,
oh so I just told you it was seventeen ninety nine.
This just in two thousand dollars. Woo, you know, and
I'm meeting one hundred bucks of that for you because
I love you. You know it makes you feel better,
doesn't it. You know it doesn't work out, So check
it out while supplies last. In the service centers near you.

(46:15):
The holiday special is ready and waiting. You can also
purchase online at shrocinnovations dot com. You can fully customize
the computers on there too, all the valve, the options
for backup drives, different operating system if you want the
pro if you want the colored fans, if you want
the four K monitor. All those are options at shrocinnovations
dot com that you can choose when you price your

(46:36):
order online. All right, let's jump back into those phones. Clyde,
Welcome to the program. How can I help you on
compute this today?

Speaker 9 (46:43):
Real quick? Soora, good morning, and I really learning your company.
Please never go away?

Speaker 2 (46:48):
Well, thank you very much. I appreciate that.

Speaker 9 (46:51):
All right, man, you were talking about earlier and I've
been hearing a lot about Elon's groc. Yeah, and two questions.
I want to get this first. I think they're probably
going to be the least commy AI think Elon's probably
the guy to go to. So I want to get
Groc probably if I'm correct in that on my Shrock

(47:13):
PC and my iPhone. So I figured on my iPhone,
I just go to the app store, right, yeah, okay, And.

Speaker 2 (47:22):
You were asking, I was like, yep, gepload it. Yeah,
I'm asking, yeah, if you would download that? And then
I'm not sure I know. On my phone for example,
I have Chat GPT and I set Chat GPT to
be my virtual assistant on my phone, so instead of
Bixby on my my Samsung phone, it goes to Chat GPT. Now,
so if I wanted to use GROC, I could use
Groc on my phone too. I'm not sure on Apple

(47:42):
if you can change it from siia or non I'm
not sure what you okay, but you can still open
the Grock app and interact with it that way.

Speaker 9 (47:52):
Yeah, and you downloaded off the app store.

Speaker 2 (47:54):
Right, that's correct?

Speaker 9 (47:55):
Yeah, okay, Now how do I get it on my
Shrock PC.

Speaker 2 (48:00):
Well, you can also interact with Grock through the website directly,
same thing with Chad GPT. Okay, yeah, they all run
the same way. They well, they all have apps that
you can download to your phone. And then they all
have website interfaces. You can open a tab in your
browser and go to grock essentially and type in what
you wanted to do, and it works right in the browser.

Speaker 9 (48:21):
So this goes grock dot com.

Speaker 2 (48:23):
Let me see, I've never used gro I know, I
know Aaron uses groco loot, she's a big listener on
the program here, but I've.

Speaker 9 (48:29):
Never asked competition.

Speaker 2 (48:32):
Yeah, it's just grock dot com. It's grock dot com.
And I know Nana. Nana is a big grock user.
But some of the stuff grok tells Nana isn't quite true.
And so you always have to be careful with grok
because it's telling you what it's seeing on the internet. Now,
one of one thing that's really interesting is the ais
that you use are only as good as the data

(48:52):
that's trained them. So when you're training an AI on
Reddit and Wikipedia and you're wondering why it's woke, well
that would be why. So Elon just recently launched his
own version of Wikipedia. I think he called it Grockipedia,
and yeah, and so it's it's basically designed to destroy
Wikipedia because Wikipedia has become a joke. I mean, anybody

(49:16):
can go there and type anything they want and edit
anything they want, and it's all you know, it's it's
half true and not quite true. And you know, so
if if you have another AI supported, you know, I
don't know if people are actually submitting articles or if
Grok is actually just writing the articles. But but yeah,
I think your assessment that if you're looking for the
least woke AI out there, Grok is probably going to

(49:38):
be the winner for that.

Speaker 7 (49:40):
Bro.

Speaker 2 (49:41):
All right, thank you, Clyde, have a great afternoon. Alrighty
for zero, But and you know you also have Elon
has got the what what what was the name of
the super sexy rock bought chick. You're talking to the
wrong guy. You don't know who the super Sexy groc
Bot chick is.

Speaker 3 (49:58):
No, I wouldn't know those.

Speaker 2 (50:00):
I'm gonna do a Google search on the on the
studio computer here, so for sexy groc Oh.

Speaker 3 (50:06):
No, we're gonna have a bunch of Yeah, we're gonna
have a bunch of spyware.

Speaker 2 (50:10):
I just can't remember what, uh what he called it?
And uh it was an anime girl. I'll see if
I can find it, uh soft lunch two Ani comnions. Okay,
the Huffington Post has it. Let me let me go
to HuffPo. Oh gosh, I'm contaminating this computer here so badly.
Elon lunch is new not Safe for work AI companion.

(50:30):
A week after, Chatbot goes on anti semitic tirade that
sounds like a HuffPo headline. Oh, let's see what's it called? Annie?
It was Annie and and I Annie? I remember? Okay, Annie.
Sorry that was a quick aside. Sorry about that, guys.

Speaker 9 (50:46):
Uh.

Speaker 2 (50:46):
Speaking of quick asides, We're gonna have an aftershock where
usually I keep all these quick asides into one contained container.
And if you want to experience that, you can do
that after the program, Facebook dot com, slashraw Innovations. We'll
start another live broadcast after this one is done and
and get that roll in for you.

Speaker 9 (51:05):
Uh.

Speaker 2 (51:05):
This week on the Aftershock, we've got some some interesting
stuff to talk about. Those of you who are kfab
listeners know that Gary Sattlemeyer is retiring on December twelfth,
and but a lot of you are not aware of
the story behind compute this and getting on the air
on kfab. Do you know that Gary Satlemayer rejected me,
not once, not twice. I gave him a demo CD. Yeah,

(51:31):
like I was that guy and and he was like no,
And then I figured out how the world really worked.
And then he was like, okay, now that now that
you're now that you're playing the game, right, we'll let
you in the door.

Speaker 9 (51:40):
Uh.

Speaker 2 (51:41):
So it was it was good. It was good. And
now that this guy is just an amazing legend and
I just want to share them stories with you there,
So we're gonna do that during the Aftershock. Also, Uh,
strange conflicting reports coming out of Ukraine, just weird stuff
from the battlefield that doesn't make sense. Somebody is lying,
who is it. We'll try to figure that out. And
then some holiday special backstory stuff. So funst for the
Aftershock today. Coming up next at facebook dot com slash

(52:03):
Shrock Innovations. Also, if you haven't heard, there's a little
bit of a space race going on. So we're trying
to go back to the moon, right. We want to
put humans back on the Moon. It's the first step
to going to Mars. Essentially, China wants to put humans
on the Moon. They've landed equipment on the dark side
of the Moon already, which is a marvel because you
can't communicate directly, have to put a satellite behind the

(52:24):
moon essentially and bounce your signals. And it's way more complicated.
In the dark side of the moon. Nobody knows what's
there because a bunch of aliens over there, we don't know,
a bunch of more craters, I don't know. So China's
already done that. China wants to put their astronauts on
the Moon by twenty thirty. It would be a very
embarrassing black eye if China went to the Moon before

(52:44):
America went back. You know. Granted, we did it in
the sixties, so China's you know, only like what seventy
eighty years behind schedule, but you know, all the same,
it's not that we didn't want to go back. We
just not that we we didn't want to, so now
we want to. And Elon bid on the contract. He

(53:06):
got a it was like a two point seven billion
dollar contract to build a lander for his starship Rocket,
and then that ballooned to double almost four billion dollars
in cost, and then it got behind schedule, and now
there was a risk that it wasn't gonna be ready
in time, and China was gonna beat America. So Sean
Duffy comes out and says, you know what, open for bids,

(53:26):
let's go. SpaceX ain't getting it done. Elon. Through a tantrum,
SpaceX is announced they are simplifying the design, they're cutting
it down to the bare bones, and they're gonna have
it ready to go on or before twenty thirty, so
we'll see what happens. Guys. Today's winner, Jim, Congratulations, you
got yourself twenty five bucks and we'll see you all
next week for another edition. To compute this