Compute This 2-2-2025

Episode Transcript

Speaker 1 (00:01):
Shrock Innovations presents the Midwest number one independent computer repair
company with service centers and Lincoln, Omaha, a billion des
Moines and across the country via the Shrock Desk. This
is Compute This.

Speaker 2 (00:15):
Good morning, folks, and welcome into Compute this. My name
is Thor Schrock. I'm the owner of the Shrock Innovations
computer company. There are a couple numbers you can use
to join us on the program this morning. We are
live at four zero two five five eight eleven ten.
If you're outside of the metro area, you can reach
us at eight eight eight two five zero two zero
nine one. As we do every week, a winner will

(00:37):
be drawn at the end of the program, and one
lucky person who calls in is a part of the program,
makes a comment, does whatever, will win a twenty five
dollars Shrock Innovations gift certificate good for anything your heart
desires over at the service center. All you have to
do is give us a call and be a part
of the program. For those of you who are trying
to pick up the show at Facebook dot com slash
Shrock Innovations Facebook. Just literally this moment started working. I've

(01:03):
been for the last fifteen minutes, I've been like, what
is going on? I can't get the stream set up.
It's just saying it can't connect, it can't connect. There
you go, and all we had to do was start
the program and all of a sudden, there we go,
Here we go, we gotta stream, and we're good to go.
So welcome aboard everybody watching the show live at Facebook
dot com slash Shrock Innovations. If you comment over there

(01:23):
during the commercial breaks, I do try to pop in
there and see what's going on. All right, So we
have just a crazy show planned for you today. There's
so much to cover. A lot happened this week. It
seems like it seems like a while ago that this
whole deep Seak thing happened. Like the news has moved
so fast that we're like, deep Seek? Was was it
this week or was that last week? A week before?
Did we already talk about deep Seek? No, we didn't

(01:45):
talk about it yet. And one of the things that
everybody got really really excited about this Chinese ai you know,
you know, competition essentially, and yes, I mean did you
expect there not to be any competition? I mean right?
But two, it's not as bad as everybody made it
out to be the knee jerk reaction. I had to

(02:07):
compute this listener email me the you know, the morning
that the news broke, when all the nvidio stocks everything
were going down, and he was like, Oh my gosh,
what's going on. I'm like, it's a nothing burger by
the dip because it's going to go back up. This
is this is a nothing burger. Trust me on this one.
And it turns out it wasn't a nothing burger, but
I mean it was it was not as bad. It
wasn't the end of the world like everybody had anticipated.

(02:28):
So we're gonna give you all the details on what
happened with deep Seak. Should we be worried about this
Chinese AI thing in the long term? You know, is
there going to be a cheaper Chinese knockoff of Open
Ai essentially like a knockoff chat GPT that's going to
be cheaper like the Chinese version, or you know, are
we going to continue to see this really be an
American led and dominated industry. Also coming up on the

(02:48):
program today, I got some emails this week from people
who had questions about sofos, So it just made me
think I haven't talked about SOFOS and what it does
for you in a while, and and how that stacks
up against some of the other options. This customer was
specifically asking about something that a different radio show is
recommending called total a V and so I wanted to
I'm gonna spend a little bit of time today just

(03:09):
explaining the difference in the different types of antivirus software.
You know, sofos might not be for you, it might
be too expensive, it might not be the right solution
for what you're doing, and you might be saying, well,
what are there other solutions out there that that might
be okay? And so we're gonna give the the low
down and the skinny on that as well. Also, Google
has a new feature they're releasing. It's called ask for Me.

(03:31):
Whenever we talk about an AI story, everyone's like, oh gosh,
the wor AI. I don't know what I'm gonna use
it for. This is so stupid. I don't care about AI.
I don't want AI. I don't want self checkout, I
don't want a DVR shows. You know, I don't want
to stream. I just want to go back to nineteen
eighty two, you know, I understand, give me my typewriter,
where's my Royale? But you can't stop the world from spinning.

(03:55):
You know, technology will march on, And isn't it about
time that there's act actually something that you can do
with AI? Where Google's ask for me feature? You tell Google,
I want to know the cheapest place in town to
get a set of jail nails, and Google asked me,
Now will actually call the businesses for you and ask

(04:16):
what the price is for jail nails. So the business
gets the robo call from the AI computer and they
have to talk to the AI computer because by talking
to the AI computer, they're actually talking to you eventually,
And then you get a report back from Google like
here's where you get the cheapest gael nails in town.
And it's like this AI stuff might not be so bad.
I kind of like this, where's the cheapest oil change

(04:37):
in town? Google? The possibilities here are kind of endless
and I'm gonna have to start training my staff, you know, right,
We get these calls all the time. Your records with
Google are out of date. You press one to update
your record. You're like, oh no, So you press one
and they're just trying to sell you some Google ad package.
It's not even Google. It's like some ad Sense reseller
or something. It's a scam, and you're like, why did

(04:58):
I press one? So even businesses, hey up on the
robo calls. Now now we're going to have to actually
start listening to them, because if Google gives us a
robo call, it might be real. And then finally on
the program today, Microsoft had a terrible, no good, awful
patch January. It was bad. It was real bad. If
you're having problems with your Bluetooth audio, if you're having
problems with your webcam. I thought to myself, I'm trying

(05:19):
to get their show started here, I'm like, did I
not get the cumulative update that was released on the
twenty eighth that fixed the webcam problems? Maybe I have
a webcam problem? No, it was Facebook, but they got
it sorted apparently, and now we're we're good to go
and we're streaming. But we're going to go over the
patches in your computer. If you're getting some weird behavior
from your computer, there's probably another patch you need to

(05:39):
get to fix the stuff that the previous patch broke,
if that makes sense. So the previous patch patched a
bunch of broken stuff but broke new stuff, so they
released another patch to fix the broken stuff from the
older patch. Got that patches on Patch Tuesday is coming
up here in about ten days, so you know, more
patches coming up to the theater near you. If you
missed the show last week, you can also pick that

(06:01):
up on our website at Shrockinnovations dot com just to
click on Radio show up there on the in the
menu bar. You can watch the show the Aftershock. You
can watch the videos, you can listen to the audio.
You can pick it up on any of the podcast services.
You can pick it up on YouTube or Rumble wherever
you like to listen to or review your media. But
last week on the show, we gave you the details
on Project Stargate, which was the big AI announcement last week,

(06:22):
which seems like eons ago now. We also discussed when
you should and more importantly, when you should not, buy
extended warranties on your technology. Fun fact, only seven percent
of Apple users use their Apple Care, So should you
buy Apple Care if you have a ninety three percent
chance of not needing it? Interesting? Right, so you know

(06:45):
there are some situations where you maybe you should not
buy the extended warranty. We also told you about Microsoft
changing the rules this month in February. We gave you
a heads up on it last week. They're changing the
way you log into online services like Office three sixty
five through the websites. You remain logged in now, So
if you use a public computer or a library computer,
or a computer that you share with other people in

(07:07):
the household, be careful with your logins because your logins
before it would ask you do you want to log out,
and you'd say yes. Now it doesn't ask anymore, just
leaves you logged in, which leaves all of your one
drive files exposed, everything wide open if you walk away
from the computer, So just be careful with that one. Also, Microsoft,
we found this out during the holiday special because you know,
of course, a lot of people purchase Microsoft Office when

(07:28):
they buy a new holiday special laptop or desktop, a
new computer at all, a lot of people buy Office. Well,
Microsoft would really prefer you to subscribe to Office three
sixty five in the you know shock, We kind of
understand that most of our our listeners want to actually
have the software license and not have to pay for
it every month. They just want to have the license,
and then five years from now when they're you know,

(07:49):
there's a new version out and they getting a new
computer or whatever, they'll get the new one. Well, Microsoft
took Microsoft Publisher out of the professional pack. There is
no Microsoft Office Professional standale own product anymore. You can
get Home or you can get Business, but the business
version does not come with publisher, and you cannot buy
Publisher as a standalone product anymore. To get Publisher now

(08:10):
you have to subscribe to Office three sixty five. So
we've brought you that wonderful news last week as well.
For zero two five five eight to eleven ten is
the number to join us on the program. Eight eight
eight two five zero two zero nine to one outside
the Omaha metro area. If you are trying to call
in from outside and you want us to pay for
the long distance, let's go into those phones real quick. Dale,

(08:31):
thanks for calling into the show early today. We always
tell people, you know, the first half of the show
we don't get any callers, and the second half of
the show it's packed, especially at the end. And now
it's like.

Speaker 3 (08:39):
I gu right recording going on in the background or
something you have.

Speaker 2 (08:44):
I can hear you just fine.

Speaker 3 (08:46):
Okay, it was like you cut into me and there
was something else going on. Yeah, I'm in my seventies.
I just want to add I am fed up with
technology and the changes constantly. I think it's ridiculous, it's stupid.
But I got a My question is I got about
a twenty four or twenty fourteen HP laptop and an

(09:10):
HT printer that's f three hundreds and one printer. It's
a copier scatter and printer and it's a matched pos
piece of system. But anyway, I'm getting tired about once
a year I got to basically delete the software for
the printer and reinstall it because some kind of a

(09:32):
glitch and one of them I figured out on the
internet the it would be a print job would just
not print, and then you go to delete it and
it would just freeze and delete mode. And I was
able to figure out an answer to that after years
of deleting the software. But here last weekend, I had

(09:55):
an issue that never happened before. And oh I had
this computer does not go to standalone computer, that's why
I got it does not go on the internet. Anyway,
I was using the printer and I had a paper
jam which was a legitimate jam, And so I cleared
the jam out and the printer was fine. I could

(10:19):
use it as a copy or whatever. You know. It
was by itself, it was fine. But the software in
the computer I could not clear that jam out. It
continued to think I had a jam, and I did
everything I could, you know, to try to eliminate it.
So I ended up deleting the software again and reinstalling it.
Everything was happy. Is there a somewhere to go to

(10:44):
find that?

Speaker 4 (10:46):
Like?

Speaker 5 (10:46):
I went to.

Speaker 6 (10:49):
Hung up print.

Speaker 3 (10:50):
Jobs where they would be hung up deleting when he
would go to delete them. I found out you could
go in the services and turn the principle or stop it.
Then he had to go to Windows and system. Then
what's that?

Speaker 2 (11:06):
I said, look at you being a technician.

Speaker 3 (11:10):
Well I'm a retired technician.

Speaker 2 (11:11):
They're starting stopping services and doing all kinds of stuff. Well,
you know, DALE can if I could ask the HP
printer how old is it?

Speaker 3 (11:20):
It's really old. I kind of inherited. I don't know,
that's okay?

Speaker 2 (11:24):
And then the computer is it a window?

Speaker 3 (11:25):
I don't even know it. My my uh ex wife
had it, my daughter ended up with it, my ex wife, Well,
my ex wife passed away. My daughter ended up with it.
She never used it, and then she gave it to
me because you know, like collect go crap, and I
had it laying around, so I thought, well, I'll see
if I can get to a driver to match it. Gotcha,

(11:46):
you know to this idea about Actually about twenty twenty
three is when I downloaded a driver for it.

Speaker 2 (11:53):
Okay, So, Dale, the computer that you're using, the computer using,
is it a Windows seven or Windows ten or what
is it?

Speaker 3 (12:01):
Eight point one?

Speaker 2 (12:02):
Windows eight? Gotcha?

Speaker 3 (12:03):
So I had to restore a laptop and I ended
up using the restore program that was built in the
seed drive.

Speaker 2 (12:10):
That gotcha. So what's going on here, Dale? Is you
know obviously Windows eight point one was better than Windows eight,
for sure. Windows All Windows eight point one computers can
upgrade to Windows ten. I don't know if Microsoft is
still licensing it anymore, because I haven't tried to do it.
But it was a free upgrade that you could just
go to Windows ten. Of course you're gonna have to
put the computer on the internet to do that, and

(12:33):
to get Windows ten. I don't even know if you
can get Windows ten anymore. Off the Internet. Microsoft probably
wouldn't even provide it for you anymore. But part of
the problem that you're having is Windows eight was a disaster.
Most of the technology, like that printer that you have,
was probably designed for Windows seven, uh kind of sort
of made to work on Windows eight, and then by
Windows ten they fixed a lot of the issues, and

(12:54):
they actually added a Windows seven compatibility mode that you
can run the computer in to make it run more
like Windows seven. The other possibility is that the printer
software from HP might have a problem, but of course
HP is not going to update that software anymore because
Windows eight has been discontinued by Microsoft, as has Windows
seven and Windows ten or Windows ten in October here,

(13:15):
so nobody's making new software for it anymore. And you know,
HP would probably prefer you just bought a new printer altogether. However,
your new printer is going to be a wireless printer,
which will require a wireless network, which we'll probably you
don't have to have Internet, but you know you're going
to have Internet on the new computer. So long story short, dail,
I think what we've got going on here is that
Windows eight had issues, Windows eight point one had issues,

(13:37):
and the software there's obviously a problem with that HP
software unless HP made a newer version of the software,
which you can still find the Windows eight software on
their website. I believe there's also a cool site called
old driver dot com that you can go to to
find old drivers that were previously issued but removed from websites.
You might check that out too, to see if there's
maybe a newer version of that driver software you can

(13:59):
install on the computer. But it sounds like that computer's
had one heck of a journey, and I understand why
you're using it offline. You definitely don't want to put
that online. But needless to say, I think that that
I think your software has got an issue and that's
why you have to keep uninstalling it and reinstalling it.
Thank you for the call down. You know, the whole
time that Dale was on the phone, I was like
looking up at the clock and I'm like, oh, well,

(14:20):
it's only four minutes after the hour. We got plenty
of time. And then wait a minute after Dale's call
was over, I'm looking up and it's still four minutes
after the other The clock has stopped on the wall.
What is what the technology in the studio today, I
don't understand it. So we're twenty minutes into the program
here and I still haven't talked to you about the
emails I got from sofos or anything like that. So
we're going to take our first break of the program.
When we come back, I'm going to tell you about

(14:41):
the emails that I received this week. I got a
couple of them that are really interesting. Actually, somebody took
a clip from Kim Commando show and said, this is
what she's recommending. What do you think of this? Thore
and I get these questions from time to time, and
I want to go into the details about why we
use sofos, why we recommend SULFOS. I would compare specifically
in this case to what Kim Commando was recommending Total

(15:03):
av They're not bad, by the way, It's not a
bad piece of software to use, and what the differences
between the two. And this is what really what it
comes down to for your digital security, because whether you
know it or not, the threat landscape is changing rapidly, guys.
And this has to do with the new administration. This
has to do with the march of AI technology, This

(15:26):
has to do with you know, people getting smarter you know,
the big fish are getting smarter about how they protect themselves,
which means if these small fish, if these you know,
attackers want to attack somebody, they've got to attack the
small fish. Because the big fish are more heavily protected,
You're an easier target now by default. So how do
you not be that easy target? We're going to tell

(15:48):
you how to not be a victim. Coming up next
on compute this.

Speaker 7 (15:51):
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(16:13):
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(17:15):
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Speaker 8 (17:24):
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Shrock Innovations has consistently voted the best in town. Whenever
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Speaker 2 (17:42):
Wow. We have the most wonderfully generic pumper music. I mean,
this is like hold music and it's gone. All right, folks,
welcome back, and you're listening to compute this here. And
my name's Thor Schrock. I'm the owner of the Shrock
Innovations computer Company. Four or zero two, five, five, eight
eleven ten is a number. To join us on the program,

(18:03):
just like Dale did earlier here in the show. By
calling in and asking a question, making a comment, you
put yourself in the drawing to win a twenty five
dollars Shrock Innovations gift certificate that you can use for
anything you'd like over at the service center, including SOFOS antivirus. Now,
I got an email from a from a listener who
actually was h this is a M. Johnson. That's really

(18:27):
his name. I'm not making this up, M Johnson, he
says Thor. I'm sending over a screenshot from a Kim
Commando post. I'm wondering how Sofas compares to total av Also,
for your geriatric followers, please alert them, do please alert
them that these programs do not prevent scam emails. I've
recently gotten so many related to cost co memberships. Me too, Buddy,

(18:49):
that iCloud expiring and I'll lose all my picks and data,
et cetera. All right, so you're absolutely right. Thank you
for the email, by the way, but none of the No,
there is no antivirus product that stops scams, even though
total av says in their little checklist of things that
they stop scams. In fact, I went online and I
found a side by side comparison of sofos home because

(19:12):
it's not fair to compare the sofas that we sell
to total AV. The sofas that we sell is so
much more advanced than what total AV delivers that it
would be like a nuclear bomb going off. I mean,
it's not even close. But that's not what M Johnson
was asking. M Johnson was asking. Is it okay to
do total AV is cheaper? Kim Commando had a special

(19:35):
on it. You know, just click her affiliate link to
give her the nickel for the commission and you'll get
it for nineteen dollars and ninety nine cents for the
first year for five devices. Of course, the second year
it'll go up, but that's okay. You know, you get
it for twenty bucks five devices. It's not bad software.
So if you're on a budget, it's not bad software,
at least for the first year. After that, you might
have to reevaluate. However, one of the things it offers

(19:58):
a degree of ransomware protection. Even so that's rudimentary ransomware protection.
It's not bad. It's not bad at all. Compared to
sofos Home or the free sofos version you can get online,
it's pretty much identical. So literally, total AV for twenty
dollars a month, I'm telling you, is virtually identical to
the free version of sofos you can get from sofos
that's supposed to be the lead generator to make you say, wow,

(20:20):
this sofo's tool is so awesome. If I only had
better protection, maybe I should subscribe. So it's not bad.
You could go with total AV and go from there.

Speaker 6 (20:30):
Now.

Speaker 2 (20:30):
One of the things I pointed out, and I always
I've avoided saying this many many times because number one,
Kim Commando has been on the radio a lot longer
than I have. In fact, she's the digital goddess, right,
so I can't even say I'm the digital god. My
name's Thor. I can't even say that, you know, so
I can't take that. You're come on, you know that'd
be like Kamala saying no tax on tips. It just

(20:51):
doesn't it doesn't work. So I'm just I'm not going
to do that, And I generally avoid saying things about
other people that are negative. So please don't misunderstand. This
is not a c of her or her program. She
has a great show. It's entertaining. I've listened to it before. However,
when Kim Commando talks about a product on her show,
there is no free lunch. Everything is paid placement. So

(21:15):
when you see a post from Total av on her website,
they are paying her. In fact, right at the bottom
of the post and the screenshot that the customer sent me,
it says please support our sponsors. So they're paying for
the placement. They're paying for Kim Commando to recommend their product.
In fact, at one point I thought maybe I should
call Kim Commando up find out how much it'll cost
for her to recommend secure updat or drive Advisor. Why not? Right?

(21:38):
Why not? So keep that in mind. Other there's nothing wrong.
As I said to m Johnson, there's nothing wrong with
monetizing an audience. I'm not criticizing what Kim Commando does
because honestly, I'm recommending sofos to you, right, And you know,
we make money when we sell you sofos. That is
a profitable endeavor for us. Not a whole lot. We
have to sell all thousands of copies to make it

(21:59):
wor our time, but you know it is a profitable thing.
It's like we're not just doing it for the generosity
of our hearts here, right, you know. So you know,
everybody needs to make money to stay in business, and
I understand that, and I'm not criticizing the model at all.
I'm just saying that. Be aware that when you see
a link on Kim Commando's website, it is always paid placement.

(22:21):
There are no like free blog posts, you know, otherwise
I would be sending your emails like blog about secure
update please it's free? Why not? You know? And so
with any rate, there's nothing wrong with our program. Enjoy
her show, it's great stuff. With that said, sofos, what
is the difference that Shrock brings to the table with
sofos over something like a total av or the free

(22:43):
version of sofos? Even because I've had customers say, you know,
thor I hear you on the radio, your sofas is
one hundred and sixty dollars the first time you install
it because of the installation kick at the start, and
then after that it's eighty bucks a year to maintain it.
I've had two people in Shrockville on Facebook already post
they can't afford the eighty bucks a year. They wish
they have sofos, but they can't afford it. So here's
the thing. The best protection is never free, and it's

(23:05):
usually not cheap. With that said, if you have Norton
three sixty and you keep it for four years, your
price is four hundred dollars a year. They raise the
price on you every year. They don't tell you. They
just assume that your auto renew is going to clear
your account and you won't even notice that the price
went up. But the price goes up every single year
when you have Norton three sixty and up to a
limit of four hundred dollars for a year. So before

(23:27):
you get too heavy on the sofas at eighty bucks,
you know you could be a lot worse with a
lot less protection. One of the things that makes sofos
so much better is that shrock we've added ourselves as
a layer in the middle. So, in other words, as
a consumer, you can't get the corporate version of Sofos.
You can't go to the Sofa's website and say, no,
I don't want the home version, I want the business version.

(23:49):
You can't get it because it's so involved. You have
to manage it. You have to create policies, you have
to create rules, you have to create automations. Then when
computers get infected, you have to respond as the administrator.
So if one of your kids computers gets infected, it's
not like it pops up on their screen and says
what do you want to do? It pops up on
your screen and then you have to handle it. Or
if you create an automation or a rule, then it'll

(24:09):
handle it for you and be much faster. You know,
there's a lot involved in doing it, so they generally
don't sell it to consumers. So what Shock has done
is we've approached Sofos and said we are a business
and we have twenty six thousand computers in our organization
and we want to use Sofos. And Sofos comes back
and says, okay, it's x dollars per computer per month.

(24:29):
We pay monthly for sofos. Guys, you pay annually for it.
We pay monthly for it, and so we go and
cover your computer. We say, okay, this computer for m. Johnson.
Your computer is a short computer, and we put SOFOS
on it and then it reports back to our dashboard.
Our people in the service centers, Amy and Trenton and
you know Parker and all the people at SHOCK that

(24:49):
make Shock go around. They monitor your security twenty four
to seven. We have automations in place, we have ransomware
protection in place. We've got all kinds of things working
behind the scenes to keep you safe. While we can't
stop scam emails, we can stop you from going to
the scam websites. So sofos will automatically block those websites
if you try to go to them. If you do
a Google search and click on a result that's gonna
infect your computer automatically, the page just won't load, and

(25:14):
you're like, a stupid computer's broken. Click click, and we're
looking at our report the next morning we're like, whoa
you know? Em Johnson clicked on the infection link like
seventy seven times in two minutes. That's like a rapid
click pace. You really really wanted to open that link,
but it was infected and you couldn't open it, and
you call us the next ding and you're like, I
can't open this web page and we're like, ye, that's
because it's infected. Don't open that web page. Oh, I

(25:36):
just wanted a recipe off of it. I know they
put real content on the pages to get you to
go there, and then when you go there, they infect you.
And you don't have to click on anything. You don't
have to download anything, you don't have to open an email,
you don't have to do anything. You just go to
the website. And that's enough. Now, with all that said,
we're gonna before we take a break here, guys, there's
a couple articles that popped up this week that caught

(25:59):
my attention and I wanted to make sure I brought
them to you first. One was a bright Bart article.
Google warns that AI makes Chinese, Iranian and North Korean
hackers more efficient. Google is reporting that their Gemini AI
is being used by nefarious actors to automate their ransomware
attacks and to create what they're calling like a you know,

(26:20):
it used to be called spearfishing, so you're going after
a big fish in the water. You're looking down at it.
You can spearfishing, right, you go after that one fish. Now,
imagine you have an AI bot that can spearfish small
fish for you automatically, twenty four hours a day. So,
M Johnson, Who's just a retired person chilling out on
their computer doing you know what retired people do. Maybe

(26:41):
you're checking their bank accounts, maybe paying some bills, maybe
looking at pictures of the grandkids, maybe checking the stock
portfolio from time to time, logging into the Social Security website,
you know, doing those things that people do. You think, no,
who would attack me. I'm not worth it, right, I'm
not worth the effort. But if you have a robot
doing the attack looking for you, everybody's worth the effort.
All of a sudden, and with the new administration in

(27:04):
office right now, the cybersecurity defenses, you guys, it's not
just the FAA that has a bunch of DEI hires
in it. It's across the entire government. So you're going
to start to see everything get ratcheted up. Everything is
going to get more secure, everything is going to get
harder to attack. The big fish are gonna get protected,
and they're gonna get protected fast. You know, Jeff Bezos

(27:24):
isn't getting hacked, Elon is not getting hacked. But m Johnson,
you can get hacked even though you don't virtually have
nothing that they want. Well, maybe just a little bit
of something, maybe just using your computer to attack other people,
or maybe just using your computer to mine a little cryptocurrency,
or you know, any number of small stupid things that
are that are gonna, you know, ruin your day to

(27:45):
day computing experience via these hackers using AI to attack you.
If you don't have AI defenses in place, you're screwed. Literally,
if you have Norton three sixty, if you have total
av you got no AI defense. I'm sorry, you just don't. Again,
those products are better than a poke in the eye
with a sharp stick, for sure, one hundred percent, but

(28:08):
they're not going to keep you safe. It's like locking
your screen door and expecting it to keep the burglar out.
It's better than having no lock on the door at all.
I guess keeps the honest people honest. That's what my
dad used to say. Lock your car doors and it
keeps the honest people honest. You know, a real criminal
is going to go through the window. You know, It's
just how it is. Next article, This one is from
a trade publication called Tech Startups Consumer Privacy in twenty

(28:31):
twenty five. The biggest online threats ahead. Scrolling down to
the bottom. Here they go past all the data brokers
and all that stuff. The third biggest threat for consumers
in this ever developing world of tech is something that's
being leveraged by cyber criminals the world over. Artificial intelligence,
for example, is becoming more sophisticated, enabling the creation of
highly realistic deep fakes and even personalized phishing attacks. This

(28:54):
is an email that you get that says it's from
your child, that says, I'm in trouble mom. I need
you to click this link and put fifty dollars in
my bank account, and it'll have information. It'll come from
your kid's email address. When you reply back to it,
they'll reply back to you quickly, like really quickly, and
they'll have details that are unique to you and your

(29:16):
kids relationship. How will they know those details? Social media
posts things like literally it's an AI bot that will
go online and learn everything about you. How do I
know this is true? Because I'm getting every week. I
get three emails a week easy. I want to buy
Shock Innovations. They never do want to buy Shock Innovations.
It's an automated email. But I get these automated emails

(29:36):
and they're getting better. I got an email the other
day that was like, Hey, my wife actually grew up,
you know, ten blocks from your Lincoln service center and
she actually went to the University of Nebraska Lincoln like
you did. Isn't that great? Go Cornhuskers. Matt Ruhle's doing
really good job for them this year, isn't he well? Anyway,
I just wanted to let you know I want to
buy Shrock Innovations. Now. I read that email. That's why

(29:56):
I remember it. Why did I read it? It had
lots of personalized content targeted toward me to get my attention.
I actually emailed the guy back and said, this is
one of the best AI crafted emails I've ever seen.
This is amazing because I know you don't know anything
about me. And he replied back, you know, we had
a great conversation and he was like, yeah, isn't it
really cool? Like this is how business is happening? And

(30:19):
if that's how business is happening attackers. It's only a
matter of time until the script kiddies and the amateur
attackers start to use AI to make their attacks more sophisticated.
If you're not protected by something like sofos, it's not
going to be a real fun ride for you. Four zero, two, five, five,
eight eleven ten is a number to join us on
the show. Got to take our quick break here, guys.
When we come back, we got a bunch of stuff

(30:40):
to cover. We got new feature from Google called Ask
for Me, which uses AI for you against the businesses,
which is kind of cool. Also, all the dirt on
deep Seek, what it is, how they did it? Is
it a threat? Do you need to worry about it?
Got that coming for you. Also, Microsoft's terrible, awful, no
good patch January. What you need to do to get

(31:01):
your computer's Bluetooth, audio and webcam working again? We're going
to tell you coming up next on compute this.

Speaker 7 (31:07):
Everyone has experienced some form of data loss or know
someone who has. It's unfortunate, but sometimes the technology we
rely on simply fails. And the last question you want
to hear at that time is you have a backup?
Right when you're a hard drive, memory card, backup drive
or flash drive fails, you turn to the data recovery
experts at Shrock Innovations to get those pictures, songs, and

(31:30):
memories back. You know, not all data recovery companies are
the same. Having the right tools and knowledge to get
the job done right on the first attempt makes all
the difference between a successful recovery and the permanent loss
of your important data.

Speaker 8 (31:44):
Sometimes you only get one.

Speaker 7 (31:45):
Shot at a successful recovery. That's why Shrock has invested
in top of the line recovery imagers, a Class one
hundred clean environment, over ten thousand dollar components, and a
staff of recovery engineers that are the best in the business.
Shrock has a ninety six percent recovery rate getting data
back from failed devices.

Speaker 8 (32:04):
When the unthinkable.

Speaker 7 (32:05):
Happens and you need your data back, turn to the
experts at Shrock Innovations for professional and affordable data recovery services.

Speaker 4 (32:13):
Today's fragile computers need maintenance more than ever. Your computer
needs a maintenance check up every six months to last
beyond it's eighteen month expected lifespan.

Speaker 7 (32:22):
Laptops are subjected to some of the most stressful computing
situations imaginable. They get dropped, stepped on, flap shut and
pushed until the battery dies. Sometimes your laptop works hard
for you, so when it has a problem, take it
to the laptop expert at Shrock Innovations. Shrock has four
convenience service centers in Nebraska and Iowa with more than

(32:43):
one hundred total bench spots to get your technology up
and running again. Shrock has the largest supply of replacement
components in stock, and we fix more laptops than any other.

Speaker 8 (32:53):
Nearby repair center.

Speaker 7 (32:54):
Why wait weeks to get your computer fixed when Shrock
can diagnose the problem, provide you with a friendly, accurate estimate,
and fix it usually in two days or less. Remember,
if you have never been into our service centers before,
new customers.

Speaker 8 (33:07):
Get their first hour of labor free.

Speaker 7 (33:09):
So the next time your laptop screen gets cracked, the
keys pop off your keyboard, or your two year old
decides a glass of milk is exactly what your laptop
needs to cool off, take it to Shrock and let
your local laptop repair experts get it back in top
shape again.

Speaker 2 (33:30):
All righty guys, welcome back to compute this. My name's
Thor Schrock. I'm the owner of these Shrock Innovations computer company,
where we have four locations, that's right, four different places
that you can go like physical things you can go to.
I took my daughter turned twelve yesterday, and so we
took her two days ago in the thirty first, and
so yesterday we went to the mall. We were gonna

(33:51):
go to cheesecake Factory for my niece's birthday. And the
weight was ridiculous. The food is not good enough for
like a two hour weight. I'm sorry, I don't know what.
Who waits two hours to eat at cheesecake factory anyway? So,
and there's enough tables to seat everybody, they just don't
have the staff. I don't know what the deal was.
The kitchen couldn't keep up. I don't know. Anyway. You know,
we went over to West Roads and you know, putts
around the mall a little bit. You know, what are
you gonna look at in the mall these days? Right?

(34:12):
There was a weirdly large number of people at West
Roads Mall, like there was I wouldn't say it was crowded,
but my son thought it was crowded because he's never
seen them all before. I'm like, oh, you should have
seen it back in the day. Man, Like it was crazy.
And so my daughter's going from you know, anime store
to anime store. She's, you know, she's special needs. She's
looking at stuff and like she found a sculpture of
like a like an anime hand. It's an ash tray

(34:33):
you can ash in the palm. It was fifty percent off,
you know, like, Katie, don't touch the hand. Please, don't
touch the hand, you know. So we're walking around the
mall and it's just it's it was cool to walk
around the mall and actually go into stores and to
have a physical place to go and look at things.
Even if he didn't buy anything, she did get an
lol ball. Turns out the surprise was like a fifty
piece puzzle. It was like the biggest letdown ever. My

(34:56):
wife was reading the package. He goes, didn't you read
We went to five below. She's like, didn't you read
the package? I'm like, it was five below, I didn't read.
It's five bucks. I didn't read it. And then I
made her pay for it and she had to give
the lady the money and get the change back and everything.
It was a great experience, right, It's very educational and
she gets the Lol puzzle ale. She opens it up
and it's just a bunch of puzzle pieces. She's like,
what am I supposed to do with this? A cheesecake factory?

(35:17):
The table's not even big enough for a puzzle, you know.
It's like your card table at home is bigger than
the table at a cheesecake factory. It's like crazy. But anyway,
four zero, two, five, five, eight eleven time. This is
why we do the aftershock guys later on after the program,
because random thoughts like that pop into my head when
I'm talking about our four locations about how it's cool
to have a place to go, and then I go
down and you see, I'm not trump. I can't do

(35:38):
the weave. I just have trouble coming back, you know,
and people are like, there's no hair. It's like it
doesn't work. But four locations. We have the first one
the og Shrock Innovations in Lincoln, just south of fourteenth
and Pine Lake Road. We have Omaha one hundred and
sixty eighth in Burke, across the street from the Village
Point Mall, where the rent is slightly cheaper, still slightly,
very slightly cheaper. We've been there a long time. They

(35:59):
raise the rent every year. That's just how life works.
Also in Papilion eighty fourth and Highway three seventy in
the Midlands Place shopping Center, great little store there. And
in West des Moines, Iowa ninety five hundred University Avenue.
Want to welcome Ryan san Diego back. If you guys
from des Moines, remember Ryan from the Des Moines Service Center,

(36:19):
one of the top ten all time Shock employees. He
moved to Phoenix to go back to live with some
family and you know, do some things he wanted to do.
And you know, now he's at a place where he's like,
you know what, that shock job was the best job
I ever had. And so he just randomly texts us
the other day and she's like, if I came back,
is there a job for me up there. We're like,

(36:40):
oh my gosh, oh MG, yes, come on, come on back. Ryan.
So Ryan san Diego will be back in about two
weeks in the Des Moines Service Center. So for all
those you know him in des Moines and loved Ryan,
make sure you pop in and say hi to him
over there. Four zero, two, five, five, eight eleven ten
is number to join us now Google has a new feature.
Google has a new feature, Google Google as if you.

(37:00):
Google has a new feature called Ask for Me. What
this feature does. It's not available publicly yet, it's still
kind of in beta. You can go if you look
for the go to Google obviously, and then Google Ask
for me and sign up. It'll take you to the
wait list page where you can put in your email
address and they'll notify you when it's available for you.
But basically it's a waiting list to get on. But

(37:23):
once you're in, they give you a couple examples. They say,
right now they have you tested it on nail salons,
and they've tested it on oil change places. And what
it will do is you'll say, you'd say Google, find
the cheapest oil change near me, and Google will go
and actually place phone calls to all the oil change
places and ask them over the phone how much is

(37:44):
it for an oil change? And the AI will ask
in English, it'll just ask the computer voice will ask.
They'll respond, are there any other charges or fees we
should be aware of? Oh, well, if you want an
air filter, it's going to be this much extra, and
most people need an air filter. Every extraem onre thousand miles. Okay,
thank you. Then it compiles a report and it calls
you back and it says, the cheapest oil change in
Omaha is at grease Monkey at off of ninetieth and April,

(38:07):
and if you need a filter change there, it's going
to cost you fourteen dollars. And the guy that owns
it is an awesome Omaha native, has a local small business,
just a great guy. There's a reason this place has
a line around the corner all the time. Guys like
it's amazing grease Monkey, good stuff. But anyway, the you know,
Google would call you back and tell you to go
to grease Monkey. And so if you didn't know where

(38:29):
to go for an oil change near you, Google will
tell you where to go. If you don't know where
to go for a nail. This is like Google. Now
imagine later Google saying once this is is you know,
set up and good to go, businesses will probably be
able to pay for placement. We could pay to make
sure that we get that call. At least we're in
the running. Then, right, the best computer repair store near me? Well,

(38:52):
then Shot gets a call from the Google robot voice
light lady like Hello, I'd like to know how much
it costs to have my computer fixed? And how much
is an hour of labor? You know, things like that.
And so then we give our prices over the phone,
and imagine when we come back and say, well, if
you're a new customer, your first hour is free. So
your first hour is free zero dollars. Oh wow, guess what.

(39:13):
Google will come back and report that Shrock Innovations is
the cheapest place to go to fix your computer. Hey
that's pretty cool, right, I mean, so this is the
kind of thing businesses are going to have to innovate
as well. Businesses are going to have to improve and change,
and you're gonna have to start answering those robo calls
if you want to get the consumers who are going
to increasingly use AI services that are made for them

(39:34):
to make their lives easier. And this is one specific way.
As I mentioned, I think Thorstra Damus called it last
year that AI was going to creep into your life
in like weird little ways. This is one of those
weird little ways. Now, imagine you could call and ask
about any service, like if we want to have a
car painted, It'll call the body shops in town and
find out how much it cost to paint a car.

(39:54):
And it's an AI, so it'll have all the information.
It'll know if you're calling about a car, how big
is the car, what kind of car is it, what's
the condition of the car. You know, it's gonna it's
gonna ask you all those questions. So it has all
the information that needs when it calls the body shop
because it's using chat GPT to have a conversation. So
you actually have a personal AI assistant shopping for you

(40:15):
so you don't have to take the time to call
those places yourself. Imagine if you were trying to get
a doctor's appointment. My wife is trying to find a
new endrocinologist. If you have any any tips, let me know.
But you know she wants a thyroid doctor. And why
are all the thyroid doctors like an eighty seven year
old men that are like about to retire or they're

(40:36):
part of the Nebraska medical system. So you have to
call an eight hundred number and talk to a disinterested
person in South Carolina to get an appointment. You know,
it's just it's just ridiculous. So why can't we just
find a family doctor that does this, Like you know,
a nice local place. Wouldn't ask me. Google be amazing
for that, because they're not gonna get They're not gonna
go through the phone tree of the Nebraska Medical System.
They're gonna get those local doctors that have people that

(40:57):
answer their phones and actually talk to patients, and that's
what patients want. Wow, how this could change the world.
Good stuff right? Four zero, two, five, five, eight, eleven ten. Winston,
Welcome to the program. How can I help you on
compute this today?

Speaker 5 (41:11):
Hi there, Thor, Hey, I wonder to tell you that
I got my holiday special from your guys and Killian
and Liam. Oh my gosh, the thing's so fast. It's
such a great care of me. Liam, he's a keeper man.
It's like, don't let somebody poach him. It's like, my gosh.

Speaker 2 (41:28):
Well, you know the crazy thing is Winston. I mean,
you've been in that shot before. You probably noticed that
Austin's not there anymore because the Sarpee County poached him.

Speaker 5 (41:37):
Yep.

Speaker 2 (41:37):
And Liam was promoted in his place and is just
doing a fantastic job. Just I mean, he stepped right
into the shoes and just just doing great.

Speaker 5 (41:46):
Yeah. Hey, I just had a quick question about the
laptop for the holiday special. I know you probably went
went over this back then, but I didn't pay attention.
So why didn't you go with the touch screen this
time with just two cost prohibitive Well.

Speaker 2 (42:00):
Primarily there was two reasons. One was cost. We were
we were wet up against it because we needed a
neural processing unit in the in the computer so it
could do AI work. So if you reduce the number
of computers you have to pick from down to one
that has an NPU, then all of a sudden, your
options go into the toilet. As far as you know
all the other stuff. Then we everything was a trade

(42:20):
off at that point. We can get a touch screen,
but we can't have a backlick keyboard, or we can
get a touch screen and we can't have a graphics card.
So it was like so the combination it was to
get the graphics card and the backlick keyboard without the
touch screen. Also, the other problem that we have is weight.
I know a lot of people don't think about weight
when you buy a laptop, but touch screens have an

(42:42):
extra pane of glass that you on the lid, So
basically it's double. There's a screen and then there's a
glass digitizer in front of it. It adds weight and
thickness to the lid of the laptop, and so the
laptops will be a half pound heavier when they have
a touch screen, just natively so. And then you're gonna
throw a graphics card in there is a heavy piece.
It needs a heavy cooler to keep it cool. Then

(43:03):
you're gonna throw a bigger battery in there because it's
got to push a graphics card. And then all of
a sudden, you're like, whoh, this laptop is pushing like
this thing is like an inch thick and getting heavy,
and it's like a gaming laptop all of a sudden.
We didn't want to go there, so that we had
to make that compromise. That was the only compromise we
could we had to make this year. So we were
thankful for that because it's getting harder and harder to
find holiday special base models that have upgradeable memory, because

(43:25):
there is no laptop that comes with the you know,
like forty gigs of memory. It just doesn't happen. Wow,
So we have to add that. But if there's no slot,
we can't add it. So then of all the computers
that have an NPU. Most of them actually had baked
in sixteen gigs of RAM on the motherboard, so then
we had to say, well, no, we need an upgrade slot.
So then we eliminate those computers and it was like
we were down to two computers at the end.

Speaker 5 (43:47):
Well, i'll tell you what. Tell me about that O
LED screen. It is beautiful.

Speaker 2 (43:52):
Yeah, the the OLED screen on the last year's holiday special.
It was a Creator's model laptop, so it's it's a
beautiful screen. And thank you for the call once and
I really appreciated the screen last year and the year before.
Both of those were LED screens, and they add just
it's called knits and its. The knits of brightness are
so much more intense. You can turn that monitor up

(44:12):
so bright it and it's got a blue light filter
on it so it doesn't hurt your eyes as much,
you don't get tired looking at it. It was amazing
all the way around. Unfortunately you can't buy him anymore.
So yeah, no, but thanks for the call, Winston. I
really appreciate the kind where it's got to take a
quick break. Guys when we come back, all the dirt
on deep Seek, is it something you should be afraid
of also, or should the US be afraid? But you're

(44:33):
probably not afraid of deep seek, just like you're not
afraid of chat gipt either. Also Microsoft's terrible, no good,
awful patch January coming up next on compute this.

Speaker 1 (44:42):
Remember the good old days when virus detection worked like
where's Waldo? Spot the virus and the striped shirt and
you win. Today's infections are changing hourly to avoid detection
and use social engineering to trick you into making mistakes.
Using yesterday's security to defend against today's t threats is
like using leeches to stop an infection. It just doesn't work.

(45:04):
We recommend Sophos intercept x anti virus backed by Shocks
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(45:26):
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Speaker 4 (45:46):
Shock innovations can't teleportant technicians to you, but online help
is only a click away with the Shock Desk. Subscribe
today and get unlimited help whenever you need it.

Speaker 7 (45:56):
You know your computer needs modern antivirus, and you know
using a VP helps protect your identity online.

Speaker 8 (46:02):
But did you know that.

Speaker 7 (46:03):
All of that protection could be useless if you're running
outdated programs. We all run common free software like Adobe Reader, Dropbox, Firefox,
and Chrome.

Speaker 8 (46:13):
Every day.

Speaker 7 (46:13):
There are critical security updates for these common programs that
don't get automatically installed for up to two weeks.

Speaker 8 (46:19):
That's an eternity in today's world.

Speaker 7 (46:21):
That's why Shock created Secure updat Secure Update checks for
and installs these critical updates every eight hours, boosting your
antivirus by closing off attack vectors before they can be
used to penetrate your computer. Go to secure updater dot
com and try it for free. We are so confident
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Speaker 8 (46:43):
Go to secure updater dot com.

Speaker 7 (46:45):
Today and start your fourteen day trial and enjoy having
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Right now, get your fourteen day free trial at secure Update.

Speaker 2 (47:07):
All righty, folks, welcome back into compute this. We've got
people on Facebook saying why doesn't why don't ever get
notifications that your show is starting. I'm like, I don't
know why not Facebook notifies you about things and some
things not and some things. Yes, I don't even know
why Facebook hardly. I mean literally, we almost didn't have
a show on Facebook this morning because it would not
let me connect to the stream. So just feel lucky
that you're here now, all right, Randy four zero, two, five, five, eight,

(47:29):
eleven tens number to join us. What is this deep
seek thing and what happened with it? So essentially we
have open AI in the United States. These are called hyperscalers.
These are these are the people that are that are
the big players in the AI game. They're the ones
buying the chips from Nvidia, making the Nvidia stock go crazy.
People like Amazon, Google, Meta, and of course open Ai

(47:52):
so open AI of course makes chat GPT, which is
what everyone's familiar with, the conversational large language model that
you can talk with and chat with. And then we've
talked in previous shows about all the things you can
do with AI agents and how that's coming. And we
just gave you another example about Google's AI changing the
way you might shop for things over the phone. So
it's it's really crazy the amount of change that's coming

(48:12):
in It's really clear that the future is AI, the
future of productivity improvement is AI. And so if the
United States is at the forefront of that, you know, literally,
it puts us in a commanding economic position over the
rest of the world, which is one of the reasons
why we talked about Project Stargate last week, the big
Trump administration push for a you know, half billion dollar

(48:32):
initiative on AI funded by private money, by the way,
not taxpayer money. Now, all of a sudden, out of nowhere,
everybody who, anybody anywhere, who had a long position on
in video had their dreams and hopes absolutely destroyed last
week when deep Seek came out. What is deep Seek?
Deep Seek is a Chinese version of open Ai. Essentially,

(48:54):
it's a startup in China, and what it did is
it did pretty much the same thing that chat gip does,
except the cost per compute. The cost of doing it
was radically lower, like ninety seven percent lower. And because
they did it with a bunch of old, outdated in
Nvidia chips because they couldn't get new chips because of
the embargo. So wow, all of a sudden, what you're

(49:18):
saying is all these businesses spending bajillions of dollars on
AI chips, they don't need to do that anymore. They
can just change the way the software works and they
don't need to buy new in Vidio chips. They can
just use the Nvidia chips that they've got. Oh my goodness,
in Vidio stock. Immediately, you're just tanks. All these companies
that spend all the money on the chips, their stock tanks.

(49:40):
What's going on? Okay, what it turns out there's this
thing called distilling. What they did. What this company did,
they got their cost per compute down because they trained
their AI by having it talked to open AI, by
having it talk to chat GPT. So in the same
way that a child will learn by talking about and
forth with with his or her parents. Two ais can

(50:03):
converse with each other and exchange information and knowledge. In fact,
deep Seek learned how to reason the actually learned logic
by talking to chat GPT. They're talking at very high
rates of speed. This is called distilling, where you take
one model that everybody paid a bunch of money to develop,
and you distill that knowledge down into a cheaper model
that is basically just asking questions rather than having somebody

(50:26):
spend all the time in the compute computational cycles teaching
it how to be what it is, and therefore it
was able to do it a lot cheaper. You know,
Deep Seek still can't do video, doesn't have a really
good audio or a picture generator at all, if any.
It doesn't code reliably. It can't code for a Mac,
for example, not reliably. You can make code, but the

(50:47):
code is redundant and it does a bunch of It
doesn't understand what functions are inherently in the Mac, so
it just replicates all that code makes bloated programs. It's
not really good. It was most likely. In fact, Opening
it I says they can prove it was distilled from
chat GPT, and open AI is now putting protections in
place to prevent other companies from also distilling open AI's

(51:08):
chat GPT in order to build a new AI bot.
The good news here, guys, is deep Seek was all
open source. Now, on one hand, that means that the
entire world had to pool all of its resources and
steal from open ai in order to create a model
that was almost competitive. Now, if we're talking about launching

(51:30):
nukes and protecting missile defense and like crazy things like that,
the country with the biggest chips and the smartest AI wins. Now.
There were some innovations in deep seek, the way that
they handled task specialization and things like that that were
sourced from the community. A lot of people came together
with a lot of ideas, and some of them were
really good ideas that other people hadn't thought of yet.

(51:51):
As a result, those ideas were open source. Now everybody
saw them, everybody knows them. Now they're going to be
replicated to some degree, or at least the concepts are
going to be replicated in other future software developments. Here
in the United States, and we still have the fastest chips,
so eventually the fastest chips are going to win no

(52:11):
matter what. But there are going to be competitors that
pop up along the way. In other words, it's nothing
to be super freaked out about. There's going to be
AI competition. You just have to make sure that you
have good AI defenses, which is why we had the
whole segment on SOFOS today. All right, last call the
show for zero two, five, five, eight, eleven ten, Lee,
Welcome to the program. How can I help you on
compute this today?

Speaker 3 (52:33):
Good morning?

Speaker 2 (52:34):
So, good morning.

Speaker 6 (52:37):
I have at the launch that I got for Christmas
and I can't seem to get the track pad to
work on it.

Speaker 2 (52:47):
Gotcha.

Speaker 6 (52:49):
And I tried going into the preferences and it's like
it doesn't even recognize that it's there.

Speaker 2 (52:57):
Okay, gotcha. So what you want to do on the keyboard?
There's a key, There's a function key. It's the second
key from the left. I'm using a galant right now myself.
The second key from the left and the bottom left
hand corner called the function the FN key. Press that
and then press F six on your keyboard. It turns
your track pad on and off. Try that first. If
that doesn't work, give us a call in the service center.
We can do the shock desk. Get connected. Get it

(53:17):
figured out for you. Also, Microsoft released a second cumulative
update on January twenty eighth that fixes tons of problems
with webcams, Bluetooth audio, all kinds of stuff. If you're
having trouble with your computer it's audio and video, make
sure you get that update. Today's winner is Robert. Congratulated Robert.
We didn't get your call, but you won. Congratulations. We

(53:38):
will see you all again next weekend for another super
duper exciting edition of Compute.

Speaker 3 (53:44):
This