September 8, 2024 • 15 mins
Original Air Date: September 8, 2024
On 9/11/01, Lisa-Jayne Lewis was a 24 year old nanny from the UK, finishing her job and just beginning her volunteerism with the Salvation Army. The Massachusetts chapter sent her to work at Ground Zero . She had no idea she’d be on the chaplain team at Ground Zero, offering comfort and support every time new remains were found. It changed her life.
On 9/11/01, Lisa-Jayne Lewis was a 24 year old nanny from the UK, finishing her job and just beginning her volunteerism with the Salvation Army. The Massachusetts chapter sent her to work at Ground Zero . She had no idea she’d be on the chaplain team at Ground Zero, offering comfort and support every time new remains were found. It changed her life.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Welcome to Sunstein Sessions on iHeartRadio, Conversations about issues that matter.
Here's your host, three time Greasie Award winner, Shelley Sunstein.
Speaker 2 (00:10):
This Wednesday will mark the twenty third anniversary of the
nine to eleven attacks on the United States, when nineteen
Islamic terrorists hijacked four airliners, two of them crashing into
the World Trade Center, another crashing into the Pentagon, and
another brought down in a field in Shanksville, Pennsylvania, after
hero passengers and crew rushed the cockpit. It was the
(00:33):
worst attack ever on the United States. Close to three
thousand lives were lost that day, mostly civilians at the
World Trade Center. At the World Trade Center, we also
lost twenty three nypdars, thirty seven Port Authority police officers,
and three hundred and forty three FDN wires. In the
years since nine to eleven, we have lost far more
(00:55):
victims to nine eleven cancers and other nine to eleven
illnesses from the ts in the air. After losing those
three hundred and forty three New York City firefighters that day,
we've now lost an additional three hundred and seventy to
nine eleven illnesses, thirty two of them died just since
the last nine to eleven in twenty twenty three. It
(01:18):
is my tradition to read their names to honor them. Emt.
Hilda Venata firefighter, Robert Fulco firefighter, Mark Senno Battalion Chief,
Christopher Scalone Chaplin, Reverend Monsignor John Delendick firefighter, Michael Daily,
(01:39):
Captain Luke Lynch, Lieutenant, Michael Higgins firefighter, Harold Johnston electrician,
Joseph Barardi, Lieutenant, Stephen Asarro firefighter, William Bartholomew, Captain, Stephen
Berubi firefighter, Michael Choffee firefighter, Robert Kell firefighter, Frank Caputo, Ems,
(02:03):
Captain Robert de Leon Junior, Battalion Chief, Kevin Blaine, Lieutenant,
Michael Shanley firefighter, Stephen Raditch, Emt, Christopher sweer Kowski, Lieutenant,
Charles Manuscalco, Emt, Edward Cosenza firefighter, Joseph Tumulty firefighter, Michael
(02:27):
Wallace firefighter, Edward Thompson firefighter, James Johnson firefighter, John Berger,
Tyrrell Junior, and Captain Thomas Labarbierra. We will never forget
them and all we lost on nine to eleven. Since
(02:47):
an ongoing I want to introduce you to someone who
was about to tell her nine to eleven to me
for the first time. Lisa Jane Lewis actually contacted me
on Facebook because she had been listening to the podcast
nine to eleven Stories where to commemorate the twenty year
(03:10):
anniversary of nine to eleven, I talked to many, many
people and got their nine to eleven stories from start
to finish, from firefighters to police officers, to office workers
that barely escape with their lives, to those who lost
loved ones that day. And So Lisa Jane Lewis lives
(03:31):
far away on the border of England and Wales. She
is a singer, she is a recording artist. She is
a radio presenter, as they say in the UK. So
she's similar to me in that respect. So, Lisa Jane,
you were in the United States for six years. What
(03:53):
were you doing on nine to eleven?
Speaker 3 (03:56):
Yeah, I should give you some context. So I had
moved to the US in September of two thousand, so
year before, and I had come as many people, do
you just want to escape your ordinary life and do something,
have an adventure? I thought America seemed like a really
fun place to go, and spend a year.
Speaker 4 (04:14):
So I went to work.
Speaker 3 (04:16):
As a nanny actually as No Peth, just outside of
Boston in Massachusetts, in Newton, and so I was coming
to the end of that year actually at nine to eleven,
and I was in the process of transitioning from that
year working with this lovely family looking after their children
to going to work for the Salvation Army, where I'd
been sort of attending church on the other side of
(04:38):
Boston in Dorchester, and I was in the process of
kind of sorting out moving over to Dorchester. I needed
to leave the US on the visa that I was
on before in order to re enter on a new visa.
So I was kind of sorting out all this kind
of logistics of how I was going to be able
to stay longer in the US because I absolutely loved it.
(04:58):
So actually, on the day of nine to eleven, I
was in Boston. I was at home with the kids, well,
the two older ones were in school. I had had
gone home with the youngest one and she was just
like watching a bit of TV as I was tidying
up from breakfast, you know, the normal day routine.
Speaker 4 (05:16):
And it's the classic line that I hear everyone say
It was.
Speaker 3 (05:20):
A beautiful autumn summer transitional day. The sky was blue
in Boston as it was in New York. And I
had a phone call and it was from her children's grandmother,
and she said, where's her daughter? Because she knew her
daughter was flying out on that week and her daughter
(05:41):
was supposed to fly on the Wednesday, not the Tuesday.
But of course your brain starts playing with you, so
she was adamant she couldn't get hold of her daughter
at work. It was definitely Wednesday she was flying and
not today. I was absolutely I was like, yes, what
on earth is wrong? We had a Disney film on,
had no idea what was going on. She said you
(06:01):
should turn on the TV, so I did. I flipped
on one of the news networks, I don't know which one,
and then saw this was I think memory is a
little bit hazy, but I think this was just after
the first plane had hit and sort of in the gap,
and I think it was not that long before the
second plane struck the second tower when I sort of
(06:24):
started watching it, and then of course the whole world changed.
Speaker 4 (06:29):
So that's why I was and I really had very.
Speaker 3 (06:31):
Little to do with it. On the actual day, of
nine to eleven. I went over to the Salvation Army
in Dorchester that evening, and we'd hastily sent our young
people around the neighborhood. So we're going to have a
prayer vigil at the flag that evening, because we had
a big flag outside of the building, and we were
just kind of preparing some coffee and refreshments so that
(06:51):
when people came we could sort of give them hospitality.
We imagined we might get one hundred people or so,
you know, sort of eighteen hundred people something like that,
and we stopped counting at five hundred people. We had
taken up the whole of the top end of Millville
Avenue where.
Speaker 4 (07:08):
I used to live.
Speaker 3 (07:09):
Like it was just insane but wonderful and wonderful to
be able to kind of offer that to the people
of Dorchester who just wanted a focus. Of course, by
then it had become very clear that two of the
planes had come from Boston and we were in the
flight path to Logan Airport. So there were people who
were worried about loved ones who may or may not
(07:31):
have been traveling, who had had to land various places
around the country, and people hadn't been able to get
hold of people. I'm sure you remember. It was a
bit chaotic that day. Nobody quite knew and we didn't
know that it was over. With hindsight, we now know
that when plane unfortunately crashed in Pennsylvania, hindsight tells us
(07:55):
that was the last thing. But on nine to eleven
and nine twelve and nine thirty, we didn't know it
was over.
Speaker 4 (08:03):
We sort of thought it was, so it was.
Speaker 3 (08:06):
It was all very kind of hazy and a bit
mad on that day and really into that week.
Speaker 2 (08:11):
I want you to get to the part of your
story where you ended up at ground zero.
Speaker 4 (08:16):
Yeah.
Speaker 3 (08:17):
So then I went to work for the Savation Army.
I got I was in the office one day in February,
so this is a couple of months later. My boss
came home and said, with a bit of a sort
of you know, nonchalant kind of thing, oh, I've put
you down on the list to go to Ground zero.
And I was a bit like what you know, sort
(08:38):
of bit stunned, and she said, well, you're organized, you're calm,
you can manage anything.
Speaker 4 (08:45):
So she said, I thought you'd be really good, and
they need people.
Speaker 3 (08:47):
She said, you might not ever get called up to
go kind of thing, but you might And within two
weeks of her coming in sort of announcing that to me,
I was on a minivan to New York. We were
told we were going as the logistics team, so we
might not be on site at Brown zero. We might
be around the Salvage Army headquarters in West fourteenth Street,
(09:09):
so we might be just around Lower Manhattan doing anything
or everything on the logistics front. When we got there,
we discovered as we kind of went the in the
Salvage Army building to register and get our passes and everything,
that we were in fact going to be the chaplaincy
team for our rotation there. So with sort of very
(09:29):
minimal time, we had to kind of regroup from our
minds preparing for logistics to more of the say spiritual
care but pastoral care of people and of that. Firefighters
of police now they have their own chaplaincies, but we
were there to be on site when remains were discovered,
(09:50):
to go to the site where those remains were to
say a very generic prayer because we're always very conscious
that you know that the remain of the person that
may not have been a Christian, that maybe somebody from
another religion, somebody who was atheist, do it whatever, So
keeping it very generic for want of a better term,
(10:11):
but just acknowledging physically putting into the air that this
person had been found, that this was a human.
Speaker 2 (10:21):
So what was it like for you discovering at the
discovery of the first remains?
Speaker 4 (10:27):
For your team, it was very I don't think there's
anything that you could do to prepare for that.
Speaker 3 (10:37):
I think even somebody with the most amount of training
in chaplaincy work, there is nothing to prepare you for
this kind of scenario. So it's a little bit of
a strange thing. You almost become a bit disassociated with
it because there's a job to do and what the
people standing around are the people that have made it,
(10:58):
And we were making a discovery. We were then called
when when something was found, but we were you know,
what people there didn't need was a chaplain kind of
losing the plot if you like, you know, they needed
us to be sort of on it and worry about
ourselves later, if you know what I mean. So yeah,
(11:20):
I very quickly just learned to almost disassociate with what
was going on and get on with the job in hand.
Speaker 2 (11:28):
But you told me you suffered from PTSD, which I'm
sure every single person who was down there has that diagnosis.
How has that affected you your life today?
Speaker 3 (11:41):
Yeah, it's been a real challenge. I mean I think,
on the on the surface, not a day goes by
where I don't think about something to do with the
World Trade Center. Obviously you see at this time of
year a lot more on social media. But it's manifested
itself in in a few ways over the years. Firstly,
(12:03):
I didn't talk about any of my experiences for at
least a decade, if not more, actually probably more. I
moved back to the UK in two thousand and six,
and by then I was sort of a step removed
from it as well. So where I was in America
it was part of the every day. In the UK
and in Europe it wasn't. Not people did obviously remember
(12:26):
it happening, and it was a big deal. It was
a global incident, but it faded maybe a bit more
quickly understandably over here. So I didn't really talk about it.
I didn't sleep a full night for at least fifteen years.
It was really really difficult, and it's manifested itself in
(12:50):
ways that I've heard other people talk about as well
in flashbacks, in just when you get a sense of
sub it can come out of no and it's not
always associated. I used to work for a charity that
supports persecuted Christians around the world, and you might see
a piece of video footage from Syria or from somewhere
(13:13):
and there's a building on fire, and it's nothing to
do with nine to eleven. Yet that would just trigger
me off and I'd be completely used for the rest
of the day.
Speaker 2 (13:22):
Lisa Jane Lewis, I don't know if the World Trade
Center Health Program actually has services in the United Kingdom,
but I want to let everyone listening now who was there,
Whether you were a volunteer like Lisa Jane Lewis, or
you were an office worker, or you were a student.
(13:46):
PTSD is covered for free for life in the World
Trade Center Health Program. You're not entitled to the Victim
Compensation Fund money. You are entitled to this free medical care,
which includes prescriptions. And I want to let people know
that we only have like forty five seconds left, and
(14:08):
I know you suffer from some other health issues as
a result, and we're trying to connect Lisa Jane to
get her help as well, but I just want to
hammer that out, so just last thoughts.
Speaker 3 (14:22):
Yeah, absolutely, I have learned that the Worldchad said health program,
you can access it from anywhere in the world. If
you are eligible, then you don't need to be a
US citizen to access that help and support.
Speaker 4 (14:35):
That might be a slightly different route into it, but
I agree with you. Everybody should should look into whether
they're eligible.
Speaker 2 (14:42):
Okay, I thank you so much, Lisa Jane Lewis, and
thank you so much for volunteering. I mean, here's someone
from another country who ended up with the Salvation Army
and doing a completely different job.
Speaker 1 (14:56):
You've been listening to Sunstein sessions on iHeartRadio, the production
of New York's classic rock Q one four point three
Welcome to Sunstein Sessions on iHeartRadio, Conversations about issues that matter.
Here's your host, three time Greasie Award winner, Shelley Sunstein.
Speaker 2 (00:10):
This Wednesday will mark the twenty third anniversary of the
nine to eleven attacks on the United States, when nineteen
Islamic terrorists hijacked four airliners, two of them crashing into
the World Trade Center, another crashing into the Pentagon, and
another brought down in a field in Shanksville, Pennsylvania, after
hero passengers and crew rushed the cockpit. It was the
(00:33):
worst attack ever on the United States. Close to three
thousand lives were lost that day, mostly civilians at the
World Trade Center. At the World Trade Center, we also
lost twenty three nypdars, thirty seven Port Authority police officers,
and three hundred and forty three FDN wires. In the
years since nine to eleven, we have lost far more
(00:55):
victims to nine eleven cancers and other nine to eleven
illnesses from the ts in the air. After losing those
three hundred and forty three New York City firefighters that day,
we've now lost an additional three hundred and seventy to
nine eleven illnesses, thirty two of them died just since
the last nine to eleven in twenty twenty three. It
(01:18):
is my tradition to read their names to honor them. Emt.
Hilda Venata firefighter, Robert Fulco firefighter, Mark Senno Battalion Chief,
Christopher Scalone Chaplin, Reverend Monsignor John Delendick firefighter, Michael Daily,
(01:39):
Captain Luke Lynch, Lieutenant, Michael Higgins firefighter, Harold Johnston electrician,
Joseph Barardi, Lieutenant, Stephen Asarro firefighter, William Bartholomew, Captain, Stephen
Berubi firefighter, Michael Choffee firefighter, Robert Kell firefighter, Frank Caputo, Ems,
(02:03):
Captain Robert de Leon Junior, Battalion Chief, Kevin Blaine, Lieutenant,
Michael Shanley firefighter, Stephen Raditch, Emt, Christopher sweer Kowski, Lieutenant,
Charles Manuscalco, Emt, Edward Cosenza firefighter, Joseph Tumulty firefighter, Michael
(02:27):
Wallace firefighter, Edward Thompson firefighter, James Johnson firefighter, John Berger,
Tyrrell Junior, and Captain Thomas Labarbierra. We will never forget
them and all we lost on nine to eleven. Since
(02:47):
an ongoing I want to introduce you to someone who
was about to tell her nine to eleven to me
for the first time. Lisa Jane Lewis actually contacted me
on Facebook because she had been listening to the podcast
nine to eleven Stories where to commemorate the twenty year
(03:10):
anniversary of nine to eleven, I talked to many, many
people and got their nine to eleven stories from start
to finish, from firefighters to police officers, to office workers
that barely escape with their lives, to those who lost
loved ones that day. And So Lisa Jane Lewis lives
(03:31):
far away on the border of England and Wales. She
is a singer, she is a recording artist. She is
a radio presenter, as they say in the UK. So
she's similar to me in that respect. So, Lisa Jane,
you were in the United States for six years. What
(03:53):
were you doing on nine to eleven?
Speaker 3 (03:56):
Yeah, I should give you some context. So I had
moved to the US in September of two thousand, so
year before, and I had come as many people, do
you just want to escape your ordinary life and do something,
have an adventure? I thought America seemed like a really
fun place to go, and spend a year.
Speaker 4 (04:14):
So I went to work.
Speaker 3 (04:16):
As a nanny actually as No Peth, just outside of
Boston in Massachusetts, in Newton, and so I was coming
to the end of that year actually at nine to eleven,
and I was in the process of transitioning from that
year working with this lovely family looking after their children
to going to work for the Salvation Army, where I'd
been sort of attending church on the other side of
(04:38):
Boston in Dorchester, and I was in the process of
kind of sorting out moving over to Dorchester. I needed
to leave the US on the visa that I was
on before in order to re enter on a new visa.
So I was kind of sorting out all this kind
of logistics of how I was going to be able
to stay longer in the US because I absolutely loved it.
(04:58):
So actually, on the day of nine to eleven, I
was in Boston. I was at home with the kids, well,
the two older ones were in school. I had had
gone home with the youngest one and she was just
like watching a bit of TV as I was tidying
up from breakfast, you know, the normal day routine.
Speaker 4 (05:16):
And it's the classic line that I hear everyone say
It was.
Speaker 3 (05:20):
A beautiful autumn summer transitional day. The sky was blue
in Boston as it was in New York. And I
had a phone call and it was from her children's grandmother,
and she said, where's her daughter? Because she knew her
daughter was flying out on that week and her daughter
(05:41):
was supposed to fly on the Wednesday, not the Tuesday.
But of course your brain starts playing with you, so
she was adamant she couldn't get hold of her daughter
at work. It was definitely Wednesday she was flying and
not today. I was absolutely I was like, yes, what
on earth is wrong? We had a Disney film on,
had no idea what was going on. She said you
(06:01):
should turn on the TV, so I did. I flipped
on one of the news networks, I don't know which one,
and then saw this was I think memory is a
little bit hazy, but I think this was just after
the first plane had hit and sort of in the gap,
and I think it was not that long before the
second plane struck the second tower when I sort of
(06:24):
started watching it, and then of course the whole world changed.
Speaker 4 (06:29):
So that's why I was and I really had very.
Speaker 3 (06:31):
Little to do with it. On the actual day, of
nine to eleven. I went over to the Salvation Army
in Dorchester that evening, and we'd hastily sent our young
people around the neighborhood. So we're going to have a
prayer vigil at the flag that evening, because we had
a big flag outside of the building, and we were
just kind of preparing some coffee and refreshments so that
(06:51):
when people came we could sort of give them hospitality.
We imagined we might get one hundred people or so,
you know, sort of eighteen hundred people something like that,
and we stopped counting at five hundred people. We had
taken up the whole of the top end of Millville
Avenue where.
Speaker 4 (07:08):
I used to live.
Speaker 3 (07:09):
Like it was just insane but wonderful and wonderful to
be able to kind of offer that to the people
of Dorchester who just wanted a focus. Of course, by
then it had become very clear that two of the
planes had come from Boston and we were in the
flight path to Logan Airport. So there were people who
were worried about loved ones who may or may not
(07:31):
have been traveling, who had had to land various places
around the country, and people hadn't been able to get
hold of people. I'm sure you remember. It was a
bit chaotic that day. Nobody quite knew and we didn't
know that it was over. With hindsight, we now know
that when plane unfortunately crashed in Pennsylvania, hindsight tells us
(07:55):
that was the last thing. But on nine to eleven
and nine twelve and nine thirty, we didn't know it
was over.
Speaker 4 (08:03):
We sort of thought it was, so it was.
Speaker 3 (08:06):
It was all very kind of hazy and a bit
mad on that day and really into that week.
Speaker 2 (08:11):
I want you to get to the part of your
story where you ended up at ground zero.
Speaker 4 (08:16):
Yeah.
Speaker 3 (08:17):
So then I went to work for the Savation Army.
I got I was in the office one day in February,
so this is a couple of months later. My boss
came home and said, with a bit of a sort
of you know, nonchalant kind of thing, oh, I've put
you down on the list to go to Ground zero.
And I was a bit like what you know, sort
(08:38):
of bit stunned, and she said, well, you're organized, you're calm,
you can manage anything.
Speaker 4 (08:45):
So she said, I thought you'd be really good, and
they need people.
Speaker 3 (08:47):
She said, you might not ever get called up to
go kind of thing, but you might And within two
weeks of her coming in sort of announcing that to me,
I was on a minivan to New York. We were
told we were going as the logistics team, so we
might not be on site at Brown zero. We might
be around the Salvage Army headquarters in West fourteenth Street,
(09:09):
so we might be just around Lower Manhattan doing anything
or everything on the logistics front. When we got there,
we discovered as we kind of went the in the
Salvage Army building to register and get our passes and everything,
that we were in fact going to be the chaplaincy
team for our rotation there. So with sort of very
(09:29):
minimal time, we had to kind of regroup from our
minds preparing for logistics to more of the say spiritual
care but pastoral care of people and of that. Firefighters
of police now they have their own chaplaincies, but we
were there to be on site when remains were discovered,
(09:50):
to go to the site where those remains were to
say a very generic prayer because we're always very conscious
that you know that the remain of the person that
may not have been a Christian, that maybe somebody from
another religion, somebody who was atheist, do it whatever, So
keeping it very generic for want of a better term,
(10:11):
but just acknowledging physically putting into the air that this
person had been found, that this was a human.
Speaker 2 (10:21):
So what was it like for you discovering at the
discovery of the first remains?
Speaker 4 (10:27):
For your team, it was very I don't think there's
anything that you could do to prepare for that.
Speaker 3 (10:37):
I think even somebody with the most amount of training
in chaplaincy work, there is nothing to prepare you for
this kind of scenario. So it's a little bit of
a strange thing. You almost become a bit disassociated with
it because there's a job to do and what the
people standing around are the people that have made it,
(10:58):
And we were making a discovery. We were then called
when when something was found, but we were you know,
what people there didn't need was a chaplain kind of
losing the plot if you like, you know, they needed
us to be sort of on it and worry about
ourselves later, if you know what I mean. So yeah,
(11:20):
I very quickly just learned to almost disassociate with what
was going on and get on with the job in hand.
Speaker 2 (11:28):
But you told me you suffered from PTSD, which I'm
sure every single person who was down there has that diagnosis.
How has that affected you your life today?
Speaker 3 (11:41):
Yeah, it's been a real challenge. I mean I think,
on the on the surface, not a day goes by
where I don't think about something to do with the
World Trade Center. Obviously you see at this time of
year a lot more on social media. But it's manifested
itself in in a few ways over the years. Firstly,
(12:03):
I didn't talk about any of my experiences for at
least a decade, if not more, actually probably more. I
moved back to the UK in two thousand and six,
and by then I was sort of a step removed
from it as well. So where I was in America
it was part of the every day. In the UK
and in Europe it wasn't. Not people did obviously remember
(12:26):
it happening, and it was a big deal. It was
a global incident, but it faded maybe a bit more
quickly understandably over here. So I didn't really talk about it.
I didn't sleep a full night for at least fifteen years.
It was really really difficult, and it's manifested itself in
(12:50):
ways that I've heard other people talk about as well
in flashbacks, in just when you get a sense of
sub it can come out of no and it's not
always associated. I used to work for a charity that
supports persecuted Christians around the world, and you might see
a piece of video footage from Syria or from somewhere
(13:13):
and there's a building on fire, and it's nothing to
do with nine to eleven. Yet that would just trigger
me off and I'd be completely used for the rest
of the day.
Speaker 2 (13:22):
Lisa Jane Lewis, I don't know if the World Trade
Center Health Program actually has services in the United Kingdom,
but I want to let everyone listening now who was there,
Whether you were a volunteer like Lisa Jane Lewis, or
you were an office worker, or you were a student.
(13:46):
PTSD is covered for free for life in the World
Trade Center Health Program. You're not entitled to the Victim
Compensation Fund money. You are entitled to this free medical care,
which includes prescriptions. And I want to let people know
that we only have like forty five seconds left, and
(14:08):
I know you suffer from some other health issues as
a result, and we're trying to connect Lisa Jane to
get her help as well, but I just want to
hammer that out, so just last thoughts.
Speaker 3 (14:22):
Yeah, absolutely, I have learned that the Worldchad said health program,
you can access it from anywhere in the world. If
you are eligible, then you don't need to be a
US citizen to access that help and support.
Speaker 4 (14:35):
That might be a slightly different route into it, but
I agree with you. Everybody should should look into whether
they're eligible.
Speaker 2 (14:42):
Okay, I thank you so much, Lisa Jane Lewis, and
thank you so much for volunteering. I mean, here's someone
from another country who ended up with the Salvation Army
and doing a completely different job.
Speaker 1 (14:56):
You've been listening to Sunstein sessions on iHeartRadio, the production
of New York's classic rock Q one four point three
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