The Troubleshooter 1-17-25

Episode Transcript

Speaker 1 (00:05):
Ripped off news you need advice when you don't help them,
come running just as fast as we can. Show Shooter's
gonna help coming.

Speaker 2 (00:19):
Man.

Speaker 3 (00:20):
This is the Troubleshooter Show now, Tom Martinez.

Speaker 4 (00:25):
Welcome, Welcome, my friends to the only show off. It's
kind' here to solve problems, answer your questions, take complaints.
Our goal in life, my goodness, make your life a
little bit better if you've been ripped off, maybe a
bad contractor out there, maybe a bad landlord.

Speaker 5 (00:40):
Man, we're starting to.

Speaker 4 (00:41):
Get a lot of calls, you know, COVID the landlords
really took it in the shorts, if you will, and now,
uh it's different. I mean now, if you don't pay,
you get kicked out like it's supposed to be. But
if your furnace isn't working or you've got some kind
of scum lord, that's a whole different story.

Speaker 5 (00:58):
We love helping with that studio with me.

Speaker 4 (01:01):
Kevin Calkin shared an auto tech Kevin, how are you doing, man?

Speaker 6 (01:04):
I'm doing great, doing great, stay and warm house.

Speaker 4 (01:06):
Of week going over at the shop. Is it busy slowed?
The cold weather's going to be great.

Speaker 6 (01:11):
For the weather's really gonna help it it's a twainer.
You know, we're just recovering. The holidays slowed everything way
way down. Oh my god, they did so picking up.

Speaker 4 (01:19):
We're going into restaurants and stuff that Suzanne and I
frequent a lot, and they're just empty right now.

Speaker 5 (01:24):
I mean, it's really crazy everything is, but it's super nice.
Oh it is nice.

Speaker 4 (01:29):
Hey, I'm trying to get Suzanne to start opening the
show occasionally.

Speaker 5 (01:34):
What do you think about that? Kevin?

Speaker 6 (01:35):
Well, we were talking about that. I don't know if
I could do it either. Why Well, I could sit
chat with anybody, but to sit I don't know how
you guys talk for four hours.

Speaker 5 (01:43):
Well yeah, people don't know how I shut up for
ten minutes. Like Marcus Well.

Speaker 4 (01:50):
It's kind of funny because Mark, the first time I
was thrown into it, I just kind of, you know,
you emulate what you heard, and back in the time,
it was I listened to Peter Boyles. Growing up, I
listened to this thing called talk Net. Hey, Shannon, you've
been around forever. Do you remember talk Net? It had
Bruce something and then Sally Jesse Rafael I believe.

Speaker 5 (02:13):
Was Yeah, that's going way back.

Speaker 4 (02:16):
So growing up I listened to those guys, I was
probably the only kid. Everybody else was listening to Gi Joe,
But I listened to talk radio when I met Suzanne.

Speaker 5 (02:24):
That's all I listened to. And you're a talker, Mark,
I'm not a talker. Yeah, but it's kind of weird.
Do you sit down with your sister?

Speaker 4 (02:31):
My god, you'll talk for four hoursied? Well, maybe so,
but I'd hate the if you broadcasted that, that would
be interesting.

Speaker 5 (02:40):
That would be like my sister call me on the show.
Can you imagine that? What a show?

Speaker 6 (02:46):
That would be?

Speaker 4 (02:47):
All right, I'll always tell you when we got lines open,
but three oh three seven one, three eight two five
five we do have lines open right now, and Tommy's
going to join us pretty soon. He had to take
a phone call to last second. So that's a deputy
doc with us. Like I said, Ed Sheridan, Auto Tech.
Isn't Jeff coming in?

Speaker 7 (03:02):
Yeah?

Speaker 5 (03:02):
I just run a couple of minutes late.

Speaker 4 (03:04):
Yeah, yeah, yeah, I think you should open up.

Speaker 5 (03:07):
I can try one of these days.

Speaker 4 (03:09):
Yeah, we're gonna have I think John Fuller's gonna be
in for one hour next week.

Speaker 6 (03:12):
He's gonna plan on coming in.

Speaker 5 (03:14):
Yeah, come in and sit with him. That'll be good.
And then I don't know. It's not that I don't know.

Speaker 4 (03:20):
I mean, you just talk. What else do you do?
I'm just talking right now.

Speaker 6 (03:23):
I'd love to do.

Speaker 4 (03:23):
You got to watch this, so you got to give
the number out three O three seven one three A
two five five. See how I pushed the seven three
oh three seven one three a two five five. I
remember Howard Stern would used to what was that station
he was on where he would go, uh w NBC.
They'd make him say that, and he drove him nuts.

Speaker 6 (03:42):
Did you ever work with the script so you can
remember phone numbers and different stuff?

Speaker 3 (03:47):
Uh?

Speaker 5 (03:47):
What do you mean a script?

Speaker 6 (03:48):
You mean for like commercials, like notes on the side.
So if you're gonna give the the you know, you
don't give your home phone number out or something. No number.

Speaker 4 (03:55):
Now, the one that sticks with to me three oh
three Martino, so easy. Oh yeah, But three O three
seven one three a two five five. And when I
was doing KOA twenty years ago, it was three oh
three seven to one three. Hold on, it's three eighty
five hundred, is that right? Three oh three seven one
three eighty five hundred eighty five eighty five In the

(04:17):
News might be eighty five hundred. I forget one of
them's like KOA News, But no, I never did. There
was dayszo where I would go from that studio over
to here.

Speaker 6 (04:26):
What's that mean? You can't remember where you're at and which.

Speaker 5 (04:29):
A lot's changed here? If you go into the KOA studio,
it's like being in Trump Tower where we're we're in Motel.

Speaker 4 (04:36):
Six over here. So there's a little bit of difference
in it. I mean, there really is. I'm looking so
forward Kevin to flying out Sunday to the inauguration.

Speaker 6 (04:46):
It's gonna be wild.

Speaker 5 (04:48):
It's gonna be so funny.

Speaker 6 (04:49):
I mean, people are at the inaugura, any idea.

Speaker 4 (04:51):
I can tell you that it's gonna be the biggest, best,
most best, biggest ever, more people than ever, huge, great,
and even better than great.

Speaker 7 (05:03):
Twenty thousand people are gonna get frost bite.

Speaker 4 (05:05):
If Biden had a million, Trump's gonna have eight million.

Speaker 5 (05:07):
Hey, Mark, did you hear the latest moved indoors?

Speaker 2 (05:10):
Yes?

Speaker 5 (05:10):
I don't know what tell I think you know what
that sounds like to me?

Speaker 4 (05:14):
That sounds like to me, I got to get up
at four am instead of five am to get here.

Speaker 5 (05:18):
Yep, I mean, it really does. Would I would bank?

Speaker 4 (05:20):
On three thirty, I emailed uh, or I texted the
guy I'm going with, Tracy uh He got Mike and
myself tickets, So Mike and.

Speaker 5 (05:29):
I are flying out. Susan just wouldn't even go, would
you know? Too many people for me. She wouldn't like it. Concert.

Speaker 8 (05:35):
That's fine, but I went to that Trump rally out
at the Gay Lord back in October.

Speaker 6 (05:39):
That's tough spinning around that long.

Speaker 5 (05:41):
Yeah, there's a lot. Tell me he's not like a
rock star coming out too, he really is. It's a
it's a show. It is a show.

Speaker 4 (05:48):
Kevin, what's your when you're here on car Day three
O three seven one three two five five?

Speaker 5 (05:52):
What are your favorite calls to take? Honestly?

Speaker 8 (05:54):
Like?

Speaker 6 (05:55):
Are they?

Speaker 5 (05:55):
Do you? Do you like the calls.

Speaker 4 (05:57):
Where more or less someone maybe bought a car from
somebody or a dealership that really sucked. Or do you
like more of the hey, you know when I turned
the key? It makes this sound.

Speaker 6 (06:07):
Well either way. I also I like helping people too,
So I mean, I if somebody's in a jam with
a repair, or they feel like they're not being treated fairly,
they just want a second opinion. That's I love giving
second opinions.

Speaker 4 (06:20):
So I've got one I'm trying to figure out how
to handle. I talked to a part owner yesterday.

Speaker 5 (06:26):
Is that the Kia one? Yeah, kias rap a ho Kia.

Speaker 4 (06:29):
He was a really nice guy, seemed he told me
he was going to look into it and get back
to me. But we got two different stories. So story
one is from the caller. The caller says, this I
brought in my twenty thirteen Kiev. I think it's a
Forte or something and it needs a transmission.

Speaker 5 (06:46):
So they brought it in.

Speaker 4 (06:47):
I had to pay fifteen hundred bucks for them to
order the transmission, kind of down payment, and the transmission
came in.

Speaker 5 (06:53):
They put it in and it didn't work.

Speaker 4 (06:55):
They said, there's also a problem with the PCU ECU TCM.

Speaker 5 (07:01):
There's also a problem with a computer.

Speaker 4 (07:04):
So they sent him a text apparently, and it says, okay,
you need a computer, and he says, okay, I guess.

Speaker 5 (07:11):
So he was upset at this point.

Speaker 4 (07:14):
They sold him a transmission and now that he didn't
need and now they're going to be selling this but
whatever for the time being. So they get that in
and it doesn't work.

Speaker 6 (07:24):
Oops.

Speaker 4 (07:24):
Yeah, so now we have you know, strike too. So
I end up taking his call and I meet him
after the show.

Speaker 5 (07:30):
I think it was on a Friday. I remember, oh,
you were here probably, yeah, of course.

Speaker 4 (07:34):
So I go down to a wrap hokey and I
meet the guy and I talked to the sales manager
or not sales manager, the service writers. So I'm talking
to his service writer and he's like, well, we put
a transmission in and it did need it, but it
still needed something else, and so we sold him this.
They said, wait a minute, but now neither of them
are working. So what are you going to do next?
So he tells me face to face. I'm right there

(07:57):
at the counter. He tells me this. He goes, we're
putting in a ticket with Kia, and we're kind of
stuck on it. We're putting a I think they called
an engineering ticket, and we're putting that in, and then
he shows it to me on the guy's work order.
Here's his ticket. We're waiting for them to get back. So,
like I mean, a long period of time goes by. Meantime,
this guy hasn't had his car for probably six weeks

(08:19):
two months at this point so he gets a call
and they say, well, that first transmission we put in
wasn't good, so we ended up putting ordering in a
different rebuilt and putting that in and that one works.
So the car is ready to go. You can come
get it. But the problem was on the ticket. They

(08:40):
still had the TCM, which they shouldn't have wish that
I don't think was needed. I'm going, why would you
charge him for this? So they charged him thirteen hundred
bucks for that. Originally the transmission installed was thirty two hundred,
you know, plus tax shop supplies, so it's like thirty
five hundred. But his bill now is like forty five
hundred because of this TCM in two months three months.

(09:01):
So it's been three months now. So I finally get
through to the right people, and honestly, the service manager
over at a rap ho Key, I left multiple messages,
not one callback. So I pulled out to Big Guns.
I've been to the Rockies game and literally sat next
to Doug Dealan. Doug owns it, and then he brings
in managing partners that own a piece of it. And

(09:22):
that's the guy that called me yesterday. I'm not gonna
bug Doug over something kind of silly like this. All
I want is to understand why they're charging for this.
So this guy tells me yesterday and I don't know
which is true, but he tells me. The way those
events went down are different than what the guy's telling you.
So after this break, I'm going to tell you what

(09:43):
the the operating partner of a rap ho key you
had to say.

Speaker 5 (09:53):
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(10:14):
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Speaker 4 (10:38):
Three oh three seven one three eight two five five.
I pulled a Martino. I just actually opened the show
for the last twenty seconds, but no one heard me.
Three oh three seven one three eight two five five.
Any questions you have anything you want to talk about
we'd love to hear from you. It's Friday here at
the Troubleshooter show three oh three Martino three three seven,

(11:00):
three eight two five five. I want to finish up
my story on this Kevin. And so after this guy
drops it off three months.

Speaker 5 (11:09):
Later he picks it up.

Speaker 4 (11:10):
It appears as if they're charging him for a computer
he doesn't know. So I finally get in touch with somebody,
no offense to the operations of that store.

Speaker 5 (11:19):
I was very glad to hear from the managing partner.

Speaker 4 (11:21):
But my god, when you leave that many messages and
we're not on the air, so folks don't think we're
calling up on the air going come on, you know,
I'm just leaving.

Speaker 5 (11:30):
Hey, I'm trying to help this guy out. Can you
give me a callback?

Speaker 4 (11:32):
So I understand this, And remember I was literally there,
literally there in front of the service writer when the
service writer was telling these was telling this guy he
needed the computer, and they put it in and it
still doesn't work, and they were going to put a
ticket down. So ultimately, yesterday I talked to the managing partner.

(11:52):
Here's what he tells me. He says, well, my understanding
of it is this, we put in the transmission and
his other one he did need a transmission, but we
put in the transmission and we still needed to do
the TCM. So TCU TCM. I'll never forget what is.

Speaker 6 (12:13):
TCM Transmission control model?

Speaker 5 (12:16):
Now I'll remember TCM. So, but listen to this man.

Speaker 4 (12:19):
He tells me they put it in and the reason
they needed a TCM and a transmission. Now, this is
only according to a tech or. I don't know who
told him this, but it's not him. He's not a
tech sure, and he basically said I was told it
needed both because the TCM ruined the transmission because it
was bad, or maybe it was that the transmission ruined

(12:42):
the TCM. So when Jeff Vick comes in, I'm very curious,
can a or maybe you.

Speaker 5 (12:49):
Know, can a computer.

Speaker 4 (12:51):
I would think the computer could ruin the transmission, for example,
not shifting right, telling it to go into third gear
when it's in fifth and jumping forth.

Speaker 5 (13:01):
But I don't even know if that's possible.

Speaker 6 (13:02):
Sure, and that's all programming, but I mean, it would
have to be some sort of a direct short in
the transmission that would electrically fry a component in the computer.

Speaker 4 (13:11):
So the transmission. So this is what I got to ask, Jeff.
If we look at the two old things, which I
don't even know sure, First of all, it's impossible, and
I'll tell you why. Because the original transmission we're three
deep now. The original transmission has already been Cord, there's
no doubt about it.

Speaker 5 (13:27):
And we know this set. We know the.

Speaker 4 (13:29):
Second his original transmission is CORD. The second transmission that
was no good, I'm sure was already sent back because
that was under warranty for the dealer, and then the
third one.

Speaker 5 (13:40):
So I don't think we'll ever see the parts.

Speaker 4 (13:41):
And if we did, my god, you would have to
spend all that time putting them back into the.

Speaker 6 (13:47):
Car forensics and everything on it. Yet, oh you.

Speaker 5 (13:49):
Would spend way more than what the car was worth.

Speaker 6 (13:51):
In my opinion, it's very very unlikely.

Speaker 4 (13:55):
And I'm hoping so this guy was going to look
into it and call me back. Look, man, when Jim
and Andy ran, they used to be in here on
car Fridays.

Speaker 5 (14:06):
You met him numerous times.

Speaker 4 (14:08):
When these guys were running dealing dudge store in Colorado
Springs before he sold it the Dodge Colorado Springs Dodge.

Speaker 5 (14:16):
We never had a problem.

Speaker 4 (14:18):
In fact, if we ever had any other issue, including
this Kia store, those guys would make a call for us.
And you know, I'm not saying they're wrong in this.
I'm saying it doesn't smell right no matter what. So
I'm hoping they get it figured out. But here's the
deal man. I'm hoping to hear back from them. I'm
hoping to update this guy. And I just don't know

(14:38):
what else to say. My gut says because I was
there in the chain of events this partner is telling
me don't match up because I was literally in front
of his sales guy.

Speaker 6 (14:49):
Well, how did they diagnose the TCM in a bad
transmission if the first one was bad? No idea, that's what.
It doesn't sound right.

Speaker 4 (14:56):
It doesn't sound right at all. But I'm hoping we
get to worked out for the guy. This guy doesn't
have a lot of money, but even if he did it,
I mean, it's the principle of the matter. And I
have a feeling once they program those I don't know
when a dealership buys something, and I'll go to the
phones in a second. We have two lines open now
three zero three, Martino. But when a dealership did you
ever work in a dealership?

Speaker 5 (15:17):
Yep?

Speaker 6 (15:17):
Yeah, yeah.

Speaker 4 (15:18):
So when the when the parts people order a TCU
or or a TCM, or if they order any form
of computer for the car or module, can they return
those back or are they stuck? Because when I had
my good years, if we ordered a computer, it was
our computer.

Speaker 5 (15:35):
So if it didn't fix it.

Speaker 6 (15:36):
They have test modules all over the dealership.

Speaker 5 (15:39):
So they yeah, okay, I got you.

Speaker 6 (15:41):
Yep.

Speaker 4 (15:42):
It's different than when you have your own Is it
still the same? If you order a TCM from a
dealership for one of your customers, you own it.

Speaker 6 (15:51):
I own it. Every once in a while I can
get away with send it back, but we don't try. Yeah,
it's just not even worth it.

Speaker 5 (15:57):
Hey LJ. What's going on with this water here?

Speaker 7 (16:01):
Well?

Speaker 9 (16:02):
New Year's Eve, I had uh no water, hot water.
So we found out that it was the control valve
just based off of the air. So I had somebody
come out.

Speaker 10 (16:11):
Around the second of January and put in a new
control valve. Shortly after that, we started seeing red water
coming out of the flocets while we're running it.

Speaker 11 (16:21):
Hot wow, So I went down and drained the hot
water heater and a little.

Speaker 9 (16:32):
Four years old, okay, And so it's a brand new house,
has a PEX plumbing, and so drained the water heater.
I didn't put in an anode because I thought, just
based off of the training, the water heater would work.
But now it's not as reddish. It's like a like

(16:55):
a clay color, if you will.

Speaker 5 (16:57):
But you're sounding none of this.

Speaker 4 (16:59):
So so when this control valve went out, and by
the way, for people listening, I mean that basically regulates
the flow of gas or cooling or whatever through the
water heater. I assume yours is a gas control valve.

Speaker 9 (17:13):
That's correct.

Speaker 5 (17:14):
I have no idea why.

Speaker 4 (17:15):
That would turn that water red, but you self diagnose
that that was the only problem at the time, right,
So you had a fault like the like the light
was blinking four times or whatever, and you looked it off.
It was a control valve.

Speaker 9 (17:29):
Yep, that's correct.

Speaker 5 (17:30):
Was there anything else? Hold on?

Speaker 4 (17:32):
Was there anything else going on? Was there any symptoms
besides the light blinking? Was it not producing hot water?

Speaker 9 (17:40):
That's correct? Yeah, So the kids woke up New Year's
Eve and had no hot water. So we had to
wait because New York' date was closed, so we didn't
have any hot water until the third or the fourth
of January when they came in and replaced the valve.

Speaker 5 (17:56):
Man, that's an absolute trip. Let's get on.

Speaker 4 (17:59):
So at this point right now, I mean till this day,
if you run hot water on this four year old
water heater, you're actually getting a red tint to the water.

Speaker 12 (18:09):
Yeah.

Speaker 9 (18:10):
So if I put the way we look at it was.

Speaker 4 (18:12):
I don't think a diode would do that either, unless
the minerals, unless you have some crazy minerals. Here's what
I want to do. Let's get Paul, the waterman on.
I want to talk to Paul for two reasons. I'd
call a normal plumber, if you will, but this is
a little outside of that. Hold on, man, I'm going
to get one of our experts on, because if anybody's
seen this before, it's gonna be Paul and then Truman.

Speaker 5 (18:33):
You hold tight.

Speaker 4 (18:34):
Two lines open three zero three seven one three Martino,
go with a sure.

Speaker 5 (18:44):
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one help. You'll think you're his only customer when you

(19:05):
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Speaker 4 (19:14):
Man, I'm trying to get to the bottom of this,
uh this mystery. We're gonna talk to some different plumbers.
We're gonna talk to Bob Logan. But basically LJ called in.
He had a control valve replaced because a high water
heater wasn't working. It was only four years old. I mean,
it's pretty new water heater. He also drained it and
filled it. But after doing all that stuff well before

(19:35):
he drained it and filled it, and I'm pulling up
Bob Logan with plumbline.

Speaker 5 (19:39):
Hey Bob, what's going on?

Speaker 6 (19:40):
Man?

Speaker 5 (19:40):
How are you doing?

Speaker 2 (19:40):
Sir?

Speaker 5 (19:41):
I'm doing well, mark you today, I'm doing good.

Speaker 4 (19:44):
So after this guy gets a control valve installed by
some company and the water heater starts working again, it's
heating up water.

Speaker 5 (19:51):
There's no problem.

Speaker 4 (19:53):
What happens is the water is red. Let me lock
you in, Hey, LJ, before you drained and filled it.
How red are we talking? I mean, give me an idea,
like a couple drops of the red dye into a
bottled water.

Speaker 9 (20:07):
No, I'll give you our Some plays baseball. So when
he slides in that red clay dirt, he took his
clothes and it's that red.

Speaker 5 (20:14):
Got it?

Speaker 9 (20:14):
It was? You could see it. It's transparent, but it
was red, like if you were soaking dirty glove.

Speaker 4 (20:19):
And then Bob after he drains it and fills it. Hey,
how long was it sitting there broke by.

Speaker 5 (20:25):
The way LJ.

Speaker 9 (20:27):
About three or four days?

Speaker 4 (20:29):
So prior to that there was no red at all anywhere? No, No,
so Bob, no red at all. He drains it and
fills it. And now it's not a red by any stretch,
but it's still got a tin of red to it.

Speaker 5 (20:42):
What the hell could it? How could a control valve?

Speaker 4 (20:45):
I don't think a control valve would have anything to
do with that, right, I mean, what do you think, Bob.

Speaker 8 (20:51):
No control valve wouldn't have anything to do with that?
Is is he on a well by chance?

Speaker 7 (20:59):
No?

Speaker 9 (20:59):
We're a city of thorn and water. We have a
water software from the water pros attached which we got
for a couple of years.

Speaker 6 (21:08):
I agree.

Speaker 9 (21:08):
I don't think it's the control valve. The only thing
I can think of is when the guy changed it,
he didn't drain it all the way he would stats
enough to. He drained a little bit right, got it low,
put the new valve in. Some water came out, So
I don't know if that yeah, but put everything off
the bottom. But I drained it and got a lot
of sediment out.

Speaker 4 (21:25):
But guys, why if there was no redness prior to that,
only three days before, whether he drained any of it
out to do the control valver all of it out?

Speaker 5 (21:36):
Where the hell did the red come from?

Speaker 8 (21:39):
Well, it could be from the sediment that was in
the bottom of the tank. Mark they got mixed up.
And now it's just settling.

Speaker 4 (21:49):
I see what you're saying, So, Bob, when a hot
water heater is up and functioning for years in your house,
all that sediment's going to go to the bottom. But
when this I possibly drained some of it, not all
of it. Installed, the new valve, fired it back up,
It started filling itself back up to the top, kicks

(22:09):
on the gas. It could have mixed all together, and
now you have the red.

Speaker 8 (22:15):
That's that's my my thoughts. So so my suggestion like,
how long has this been going on?

Speaker 5 (22:23):
For four years? Bob? Is that right? No? No, no,
no years.

Speaker 9 (22:27):
So no, that's who old the water heater is. The
issue has been going on since we repleased it, and
so I have to put a new anode in anyway.
That was one of the other things I was going
to try to do. I don't have any issues draining it.
And when I drained it, the initial I would say
five or six gallons, oh maybe five gallons have that

(22:47):
redness to it when I was draining it. But then
I sat there for quite quite a while once it
was completely empty, turning on the cold water, having it
kind of uh, just rup what everyone's at the bottom.
And I did that on and off for about an hour,
you know, fill it for about ten seconds, drain it,
fill it for another ten drain it. And I did

(23:09):
that for I started at six in the morning with
Don right before the Bronco game.

Speaker 4 (23:13):
Hey, Bob, is there any way on these Is there
any way on these water heaters? Like I'll give you
an idea of what I'm asking on our bus when
we want to clean out the.

Speaker 5 (23:24):
Gray tank or the black tank.

Speaker 4 (23:26):
We can basically hit a certain button, it'll redirect the
water and it'll spray around inside the tank for a
while and just clean the heck out of it. Man,
Do water heaters have any place you can connect a
hose or do something to where they're going to clean
themselves and then you can drain it.

Speaker 8 (23:44):
No, nothing'll so I mean to, you know, try to
drain it again and then and then you know.

Speaker 5 (23:57):
Go to use it.

Speaker 8 (23:58):
So chances are, if you know your water filter is
working properly, you're not on the well and it happened,
you know, and it's just short term. I would just
continue to run it and it should clear up over time.
It might take again, if that settiment has kind of
floating around there, Yeah, it might take a little call
for that to settle. But but again, you're it's that's

(24:25):
that's about my only guest there.

Speaker 5 (24:27):
Yeah, what else could it be? I never thought about
that with the sediment.

Speaker 4 (24:30):
I have never We've owned homes for thirty years and
I've never had red water.

Speaker 6 (24:36):
Yeah.

Speaker 4 (24:37):
No, it's nuts, man, But okay, I mean I appreciate
that that makes a lot of sense. In fact, it's
very logical too. He's just got to continue to, you know,
drain it, fill it back up, drain it, fill it
back up, run some water, and it is going to
go away. But you're you're kind of it is interesting
with a water system in there as well. I wonder

(24:58):
why the water system and that would be a question
for Paul. Why the softener isn't helping out with this.

Speaker 8 (25:06):
Well and it and it should Again, there's a different
a filter and a softener. I'm not sure.

Speaker 6 (25:12):
I'm not sure he.

Speaker 5 (25:13):
Has installed there, And yeah, that's true, and of.

Speaker 8 (25:16):
Course those should be coming in before the water heater.
If he was installed installed after the water heater, he's
not going to do any good. And so, uh, you know,
it's it's hard to say. But the other possibility, my
plumber said, but I don't think this is it, because
it would have had in these these challenges before, is
that if if it was installed using fittings, the wrong

(25:39):
fittings that allowed electrolysis to happen, then then that that
could cause a similar problem.

Speaker 4 (25:48):
How much do you guys, typically speaking, how much do
you guys charge if this guy called you up directly
over at plumb Line Services and said, here's what's going on,
how do you guys typically charge for a plumb service call?
And the reason I asked that is not just for
this call. You know, over the next three days there
are so many people that aren't gonna simply undo the

(26:09):
hose from the hose bib outside, and they're going to
have frozen and broken pipes in everything. Typically speaking, maybe
not on an emergency when it's below zero for three days,
but typically speaking, what do you guys charge to put
a licensed plumber into a truck and send them out
for a diagnosis.

Speaker 8 (26:30):
Well, the price, the price is the same regardless of
whether it's freezing, whether or not it's forty nine dollars
can normal that just two hundred dollars after hours. But
and when they get there, they'll they'll do a visual
diagnostic of everything. You know, they'll ask you the questions

(26:51):
through some some test to a visual diagnostic. You know,
if like for example, on a on pipes frozen or
something like that, they got to starting drywall, they're doing
further diagnosis and over those charges. But just get a
professional there and you can get the rise.

Speaker 4 (27:08):
On forty nine bucks. Yeah, yeah, you can't beat that.
Plumb line services. You see these guys everywhere. I think
the In fact, you guys are the largest home services
company in Colorado, aren't you, Bob?

Speaker 6 (27:20):
We are now Mark?

Speaker 5 (27:21):
Yeah, wow, you know impressive.

Speaker 8 (27:24):
It was always just to be the best and yeah,
and over the last five years.

Speaker 5 (27:29):
One follows the other.

Speaker 4 (27:30):
Though, when when you were set out to be the best,
not necessarily the biggest, most of the time you become
the biggest because you set out to be the best.

Speaker 8 (27:40):
Well that's I think that's what's happened. And you know,
we're certainly not perfect, but we strive.

Speaker 4 (27:46):
And I'll give your phone number out at the end
for people. But one one question for everybody listening. What's
the number one you call you get after we have
three days like literally below zero We're talking negative ten fifteen,
just extreme cold for a long period of time.

Speaker 5 (28:01):
Is the number one call? Broken pipes?

Speaker 4 (28:04):
And I assume what happens is they're still frozen, but
they're not getting any water.

Speaker 5 (28:08):
I mean, what is that number one call in this
kind of cold?

Speaker 8 (28:14):
You're exactly right, So the first thing that's going to
happen is the pipes are going to freeze and you're
not going to have water.

Speaker 5 (28:20):
And chances are.

Speaker 13 (28:21):
If that happens that.

Speaker 8 (28:24):
Freeze broke the pipe someplace, and then after it starts thawing,
it's going to start flooding someplace somewhere.

Speaker 5 (28:30):
So you better be really careful.

Speaker 8 (28:33):
So I would recommend, like you said, make sure your
hoses are disconnected over the next several days, open up
the cabinets underneath the sinks, especially if they're on an
outside wall. Allow that warm air to come in from
the house colder is not trapped in there. Maybe even
like you know, Sunday night, Monday, when it's going to
get to single digits, just drip your faucet, turn the

(28:57):
hot water on just as a drip to eat that
warm water flowing through there.

Speaker 5 (29:02):
And then hose pibs.

Speaker 4 (29:03):
My god, if you have a hose connected outside disconnected.

Speaker 8 (29:07):
Yes, because not only are you going to get the
flooding on the outside, but that's going to break it
on the inside and you're going to it's gonna flood
your house.

Speaker 4 (29:15):
And I'll tell you something else people should do, Bob
big time. They should go figure out where their shut
off is if they don't know. If you don't know
where the main shut off is, you better go find
it because if you got water flying out from under
the kitchen sink all of a sudden, and you got
to go Google or try to figure out where it
is you need to do that.

Speaker 5 (29:34):
You need to know where the hell it is. That's right.

Speaker 8 (29:37):
Every every house has one main shut off, typically in
your basement that'll shut out the water to the entire
house and to your point if if your pipees freeze
or if they're you know, if you're not getting if
you're not getting water, that means your pipes are frozen.
You have to shut that belve off so that when
they do though, you're not flooding your house. And get

(29:58):
a get a professional plumb out there, sap All.

Speaker 4 (30:01):
Right, Hey, Bob Logan plumb line Services dot Com. Great people,
they've been out. They have done a lot of work
for me. I mean, like over the years, quite a
bit of work. They've actually helped me out a lot.
Three oh three five eight six, ten eighty six. Write
that number down now, man, that cold weather's coming and
listen to all the advice we just gave you. Three
oh three five eight six, ten eighty six, plumb line

(30:22):
Services dot Com. I gotta take a break. We're gonna
come back to Truman I hope he helped you out there.

Speaker 5 (30:28):
LJ. Just continue to flush it.

Speaker 4 (30:30):
I learned something on that as well, and then we
do have We're gonna have three lines open three zero
three Martino three oh three seven one three eight two
five five, and Jeff Vick joins us as well.

Speaker 5 (30:45):
Go with a sure thing Denver's Best roofer Excel Roofing
dot com.

Speaker 14 (30:49):
You don't pay a cent until you're content.

Speaker 5 (30:55):
Time for an insurance check up free, no obligation in comparison,
call Compass Insurance. Pay too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Yeah, ripped up.

(31:23):
You need that so you don't have.

Speaker 1 (31:28):
Come run in sious as stas as you can. Shooter's
gonna help coming.

Speaker 3 (31:35):
Six is the Troubleshooter Show. No Tom Martino, Hi.

Speaker 5 (31:42):
Tom Martino here, Welcome to the show. Three oh three
seven one three talk seven one three eight two five
five Here to help you solve problems, answer questions, stay complaints,
make your life a little easier. As you can see
if you are streaming. I got my uglies in the
studio and one pretty one pretty you figure it out.
The risk of came. In fact, you should, yeah, Jeff should,

(32:09):
Jeff vic should switch places with Sus at this point
because there's too much Jeff, not enough Sus. But it's
okay anyway, and then I wouldn't be laughing Kevin. Okay,
never mind say three three seven one, three eight two five. Now, guys,
you know, I know you didn't discuss this a lot.
And I'm gonna go to Bethel, of course, because uh

(32:30):
calls always take precedent, So I'm gonna do that. And
then I am just shocked. Do you realize this is
the first time in history, It will be the first
time in history when a public form of some kind
has been shut down in America. You know, they've been
doing that all over the country, all over the world,

(32:50):
like in Charina and Russia. Yeah, it's major to me.
And I'm of the thought that, you know, complete and open,
except that I don't take into considerations something I may
or may not know. And see they're not saying they're
shutting it down because of the expression on there that
has nothing to do with it, not the content. They're

(33:13):
saying it's a spy app. But what could it possibly
gather that would help that would be against you know
what I'm saying. Can I do understand it? Yeah?

Speaker 4 (33:23):
Go ahead? Well what are they what are they afraid of? Well,
they're afraid of everything. The amount of information that TikTok grabs.
TikTok knows everything. If that app is running, which on
most people that have it, it's running everywhere.

Speaker 5 (33:40):
They know where you go.

Speaker 4 (33:41):
They know your location, they know how long you hang
out at the bowling Alley, they know what restaurants you
go to, they know what.

Speaker 6 (33:49):
So does Google Maps as far as that's concerned.

Speaker 4 (33:51):
Say that again, Jeff, here's what I want to know.
What will that do? But wait, Jeff, that's a perfect example.
So does Google Maps. But so does if you have
a tesla. But but the Chinese government doesn't have access
to Google Maps. That's the difference. They know where everything
is going on. Then what happens is, say an election's

(34:12):
coming up, they can say, oh, okay, well everybody on
TikTok that you know goes to a liquor store twice
a week. I'm totally making stuff up. But so people
get an idea of what they could target. We want
to target all these people before the election that Joe
Blow is going to outlaw liquor. They can start, they
can start running ads against whatever they don't want to happen.

(34:36):
Because they have all the data on everybody, so can Facebook, Facebook.

Speaker 5 (34:41):
To the Chinese government. So you're wait a minute, So
you're saying that the information gathering is not the problem,
it's who's getting the information.

Speaker 4 (34:51):
Well, a lot of people would say both, but not me.
I've already given up the dream of my life is
private in this world. So but no, the problem is
it's who owns it. It's our adversary. It's not Zuckerberg,
it's Red China.

Speaker 5 (35:06):
Man. Wow, wow, I don't know. I mean, it's just
shocking to me. I don't I personally don't think there's
anything they can glean from an app that would be
dangerous to national security.

Speaker 4 (35:21):
I just told you they once they have all the
information if they didn't want Trump, they have demographics.

Speaker 5 (35:28):
They have demographics.

Speaker 4 (35:30):
My god, Tom, you I bet TikTok can tell them
every time someone opens up a porn site. I bet
if you're on TikTok, they know anything you ever do.
Go to any restaurant and look around at anytime people
are on their phone twenty four to seven and whatever
they're doing, whatever they're whatever they're doing. I'm telling you
at this point, China knows about it, and that is

(35:52):
scary as hell.

Speaker 5 (35:54):
I just have a quick question, mark, Yes, what is
the porn site? I don't know.

Speaker 4 (35:59):
I've never seen. I've only heard of one. It's either
a porn hub.

Speaker 5 (36:04):
Bethel, Bethel, what's going on with you?

Speaker 15 (36:09):
Hi?

Speaker 12 (36:09):
I'm just running into an issue with my city. They
won't let me do a short term lease at my house,
and the city has stopped me, and I decided to
sue them, and I still won't get my license even
if I.

Speaker 5 (36:23):
What city, Bethel guilty? City of Laundry, Bethy, Bethel, Bethel,
what city the city of Laundree? Okay, So you live
in Loan Tree and you own a home or a
somewhere you want to rent.

Speaker 12 (36:41):
I own a home and I'm trying to do a business.
It's a short term rental business.

Speaker 5 (36:48):
You want to do like vacation home by owner something
like that. Well, they I'm looking it up now.

Speaker 4 (36:55):
But if they don't allow short term rentals usually defined
it under thirty one days, I mean, then they don't
allow them.

Speaker 5 (37:02):
There's nothing you're going to do to change it.

Speaker 12 (37:05):
We had our license well before they made that rule.

Speaker 4 (37:09):
And well, hold on, if the speed limits sixty five
and they change it to seventy five, that doesn't even hold.

Speaker 5 (37:17):
On, hold on, I want to I want to explore this.
What do you mean you had a license? I didn't
know they required that in loan trade, So explain that
to me first.

Speaker 12 (37:25):
So we had a license, we submitted an application and
this happened back in twenty twenty three, and they told
us that we are missing documents or there was a
missing paper, and so we Were.

Speaker 5 (37:37):
You ever granted? Yeah? But this is what I need
to know. Bethy. You said you had a license. Were
you actually ever granted a license?

Speaker 12 (37:46):
Yes?

Speaker 5 (37:48):
And when was that license in effect?

Speaker 12 (37:51):
That was, I believe the year before twenty twenty three.

Speaker 4 (37:55):
And Tom, here's what it said you had it for.
It says short term. But I want to know about
her situation.

Speaker 5 (38:00):
Mark. I'll get to that, I promise you. I know
I appreciate you looking that up. So bet Bethel in
twenty twenty two, you were doing short term rentals.

Speaker 12 (38:10):
We've been doing short term rentals since maybe twenty sixteen,
twenty seventeen.

Speaker 5 (38:15):
Okay, hold on and then Bethel in twenty twenty two,
that was the only year you had a license, Is
that right?

Speaker 12 (38:24):
I'm not sure my mom has been doing taking care
of the license, but I do.

Speaker 5 (38:28):
Know that we have been in twenty twenty three. You're
not sure if you had one in twenty twenty three
or twenty twenty four.

Speaker 6 (38:34):
Is that right?

Speaker 12 (38:35):
We submitted one in twenty twenty three May twenty twenty three,
and they told us that we were missing documents, and
we said why didn't to inform us? And they were like,
it's not our fall, you won't get the license, And
so we tried to get submit a new application. They
wouldn't let us.

Speaker 5 (38:50):
So, okay, got it. Listen to this ready. They would
not accept your application for twenty twenty three. Yes, and
what about twenty twenty four.

Speaker 12 (39:05):
We have a license in twenty twenty four, but we're
not allowed to rent since we didn't have one technically.

Speaker 5 (39:12):
No, wait a minute, you just said you had a
license in twenty twenty four, we do.

Speaker 12 (39:18):
We technically have a license. We have a license that
we submitted, and they won't accept it.

Speaker 5 (39:24):
Well, that's what I'm getting at. Before Mark goes on,
I just so, you only had a license in twenty
twenty two. In your opinion, you had a license in
twenty twenty three and twenty twenty four, but they never
really reissued the license for twenty twenty three and twenty
twenty four. It was just in your opinion. Is that correct?

Speaker 12 (39:44):
Well, it's not in our opinion. We submitted it, and
we have, like the document proof that we did submit it.

Speaker 15 (39:51):
And then I'm not talking.

Speaker 5 (39:52):
About that, Bethel. Bethel, Listen, when you go through procedures,
you got to accept things in the form asking you
if you agree you never obtained an actual official license
for twenty twenty three and twenty twenty four except in
your opinion.

Speaker 12 (40:12):
I don't understand.

Speaker 5 (40:15):
Okay, Bethel, I'm gonna put it this way. If you
had a license in twenty twenty three and twenty twenty four,
we wouldn't be on the phone right now.

Speaker 7 (40:25):
Correct.

Speaker 5 (40:26):
The reason you're the reason you're on the phone is
they are not acknowledging that you are licensed.

Speaker 12 (40:35):
Okay, Correct, Okay.

Speaker 5 (40:38):
Now, Bethel, I want I want to ask you a
simple question that I want Mark to unload his research.
The simple question is this, are there other landlords right
now in loan Tree that do have acknowledged licenses and
are renting short term?

Speaker 12 (40:57):
I'm not sure if they have licenses. I'm pretty sure
they have to, but there are other people renting in
the country.

Speaker 4 (41:04):
Okay, Mark, what did you find out? Well, it's real simple, man.
So they basically banned short term rentals like airbnbvrbo anything
like that. But here's what it says.

Speaker 5 (41:14):
Even with a license. Mark, listen, here's what it says.

Speaker 4 (41:17):
Short term rentals that were established prior to March eighth,
twenty twenty three are permitted to continue their operations provided
they operate with a city business license, remitted tax returns
for the past three years of operation, and obtained a
permit by May seventh.

Speaker 5 (41:38):
Twenty twenty three. She didn't do that, apparently, Bethel, did
you do that?

Speaker 12 (41:50):
I mean, we weren't informed about all of these licenses.
All we knew is that we needed to have a
short term mental license.

Speaker 4 (41:57):
Did you guys have your doubt Chaska, when you guys
did your Airbnb or VRBO or whatever you did. For example,
are they on your tax returns anywhere? Or you could
prove that you did it for three years? Or were
you pocketing the money or how did that work? And
did you have as Tom asked you one hundred times,
did you actually have a license any of those years?

Speaker 12 (42:20):
Yes, we did, we did the text. No, she did
directly and everything.

Speaker 5 (42:26):
She just had it for twenty twenty three. Mark, Okay,
I'm convinced of that.

Speaker 4 (42:29):
Yeah, and she did, and she did obtain the permit
by May seventh, twenty twenty three.

Speaker 5 (42:34):
I mean that's two years ago, almost right. So okay,
so what do we do about this? You said you
sued them? What does that mean?

Speaker 12 (42:48):
Well, we sued them because they were not preventing. They
were not allowing us to run, even though we did
apply for the license and everything. And so our lawyers
told us that we can either plead guilty or guilty
because they were finding us for renting even though they
said we didn't have a license. And so they said,
we can either plead guilty or not guilty, and if

(43:11):
we plead guilty, we don't get the license. If we
don't plead guilty, you don't get the license, and so
we don't win in the situation either way, and so
we wanted to city for determination.

Speaker 5 (43:24):
Well, it's pretty hard to know. First of all, there's
no such thing that the defamation does not it does
enter into this at all. There is no definite I mean,
I'm not an attorney here, but I'm telling you there
there is. Tell me, what do you mean by defamation? Well,
how are they defaming you?

Speaker 12 (43:45):
They were allowed?

Speaker 5 (43:46):
Let's not even go ahead.

Speaker 12 (43:50):
No, I mean, if you want to answer the questions
for me, go ahead.

Speaker 5 (43:55):
No, I'm asking you how are they defaming you? I'm
not trying to be as smart as I would ask
that you not be either. Okay, I'm trying to help you,
but I think that you have an opinion and you
feel everyone should agree with it, and I'm trying to
give you an objective look to help you, not to
hurt you. So I'm asking you, how did the city

(44:15):
defame you.

Speaker 12 (44:18):
By not letting us have our license?

Speaker 5 (44:21):
That's not defamation. Defamation is this. Here's what defamation is.
Bethel and her family are disgusting. Bethel and her family
are disgusting, and they shouldn't have rentals because they don't
know how to treat people and they are criminals. That's defamation.
That's what defamation is. It's not refusing to allow you

(44:45):
to have a license because you think you should have one,
but getting right to the point of suing this city.

Speaker 4 (44:52):
I mean, that's so costly and you're not going to change.
You're not going to change what's happening right now. Did
you guys actually hire an attorney to try to get
the license or the only reason the attorney was involved
is because they were finding you.

Speaker 12 (45:10):
No, we actually tried. We got a lawyer to help
with define and to help us get the license.

Speaker 4 (45:18):
And they still denied it. Yes, I don't know where
you would go from there, Tom, any ideas. I mean,
if a lawyer's not going to get it done.

Speaker 5 (45:25):
And a judge actually said it, I think I'd like
to know the reasons they're being turned down. I think
she has a right to know that.

Speaker 7 (45:33):
Well.

Speaker 4 (45:33):
I think the reasons they're exactly what I read. I mean,
she did not obtain a permit by May seventh, twenty
twenty three, two years ago.

Speaker 5 (45:43):
But does that mean that right now, no new applications.
If she wanted to start over, she can't do that. No,
it's done. Man, that doesn't seem fair.

Speaker 4 (45:53):
It's only grandfathered people that it appears. It's only grandfathered
people that had been bus in business were short term
rentals in loan Tree for three years prior that actually
went out and got the city business license and got
the new permit, the grandfathered permit by May seventh, twenty
twenty three.

Speaker 5 (46:16):
So they're saying, if you didn't do it, you can
never do it. Yeah, in this thing doesn't sound right.

Speaker 4 (46:23):
Well, yeah, if you don't move there, if you move
there now, you cannot do short term rentals no matter what.

Speaker 5 (46:30):
Okay, So you could have been grandfathered in, but she
didn't do it properly.

Speaker 4 (46:34):
Well, if that's what I keep asking, and you kept asking,
what I'm trying to figure out is it says listen
again at the callers short term rentals that were established
prior to March eighth, twenty twenty three. So first of all,
did you guys rent this out prior to March eighth?

Speaker 6 (46:50):
Yes?

Speaker 12 (46:50):
Or no, we're reventing before March eighth, yes.

Speaker 5 (46:54):
Twenty twenty three?

Speaker 4 (46:56):
Yeah, okay, did you operate with the city business this
license not?

Speaker 5 (47:01):
Did you try to get one? And didn't. But did
you literally have a city business license.

Speaker 4 (47:06):
At that time prior to March twenty twenty three, yes,
and then you remitted taxes for the past three years. Yes,
and then by May seventh, twenty twenty three, you obtained
a permit or you tried to obtain a permit.

Speaker 12 (47:25):
Yes, he tried.

Speaker 4 (47:26):
So why did they deny it the first time? Why
did they say no the first time? Then let's come
back to this. Let's come back to this and find out.
I want to ask Brad O'Brien. I'd like Brad O'Brien
to come on and at least give her. She's a
he's a real estate attorney, Bethel that might weigh in
on this, okay, and I could.

Speaker 5 (47:44):
I'm not saying he can help you, but he might.
Who knows. I'm Tom Martino. Three oh three seven one
three talk seven one three eight two five five waterpros
dot Net, man, I can't tell you. Just just listen
why I say this water is the best. Okay, that's
health and you gotta have the best water, and waterpros
dot net has the best water at the lowest prices.

(48:05):
It's that simple. Three oh three eight six two five
five five four go with a sure thing Denver's best
roofer Excel Roofing dot com.

Speaker 14 (48:16):
You don't pay a cent until you're content.

Speaker 5 (48:21):
Time for an insurance check up free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hi Tom Artino

(48:45):
here three oh three seven one three talk three A
three seven one three eight two five five. Brad O'Brien
olslaw dot com. It's O'Brien Legal Services, O'Brien Legal Services,
and I'll give his number out after the call. Listen, Brad,
have you been getting many calls from people who want

(49:07):
to do short term rentals and a lot of cities
are shutting those down? Uh?

Speaker 16 (49:12):
Yeah, Tom, they are becoming more regulated, and yeah, Denver
and some other Mountain towns are definitely regulating them and
requiring licensing.

Speaker 5 (49:22):
Now, loan Tree went one step further. As I understand it,
they not only required licensing, but that's only for grandfathering
in those who had been doing it, and they will
allow no new licenses. Is that what I understand? Mark?
Is that what it was is that you readily so
Brad Bethel said she's had a license once in twenty

(49:45):
twenty three and they would not grandfather her. Now you know, Bethel,
did you actually sue the city? At first? I want
to ask that you said you did. Did you actually
file a lawsuit?

Speaker 17 (50:02):
Yes?

Speaker 5 (50:04):
Did you lose or win?

Speaker 12 (50:07):
Well, it's not finished yet. They want me to plead guilty,
and my lawyers want me to plead guilty. So then
I just pay a one time one thousand for all
the fines that I thought when I was renting when
they told.

Speaker 17 (50:21):
Me not to.

Speaker 5 (50:23):
Okay, So did you bring this lawsuit or did the
city bring it? When you say guilty, did the city
find you and that's what you sued about?

Speaker 12 (50:35):
Yes, well we find them, so there's multiple cases. We
find them about the fine, wet them, sue them for
the fines, and then we all sue them for the
rent the license, and then they did my lawyers put
them all under one case, one big case.

Speaker 5 (50:56):
So you're suing to get the fines dismissed and to
rein say your license basically, yes, where does it stand
in the courts right now?

Speaker 12 (51:09):
I'm not sure my mom is dealing with all of that.
I'm calling on her behalf.

Speaker 5 (51:16):
Okay, So you're not sure where it stands? Okay, so
you called today to find out what, Brad, I guess
you're going to say, you know, the courts have it.
Let him decide, right, I mean, she was she was
obviously fined for she kept doing it after twenty twenty

(51:36):
three when they did not renew her license, and Mark said,
one of the reasons they probably did not renew her
license was because she was required to do a few things. Mark,
what was that?

Speaker 4 (51:48):
Well, she had to submit three years of tax returns
where I guess that rental property income would be on there.
She had to prove that, you know, she was licensed
to do it, and then I guess at most most
important part I was reading, is it all had to
be done before May seventh, twenty twenty three.

Speaker 5 (52:05):
Brad.

Speaker 4 (52:06):
Here's what it says. It's the City of Loane Tree's website.
It says short term rentals were established prior short term
rentals that were established prior to March eight, twenty twenty three,
are permitted to continue their operations provided they operate with
the city business license, remitted taxes for the past three
years of operation, and obtained a permit by May seventh,

(52:29):
twenty twenty three.

Speaker 5 (52:30):
Well, it's evident, so she must have not done that, exactly,
she must have not. Are you claiming you did all
of that and they still turned you down? Yes, you
actually submitted everything they asked for.

Speaker 12 (52:50):
We submitted everything they asked for. What the application? And
then they told us that we were missing documents? And
then we were asking what's done?

Speaker 5 (52:58):
What did they say? Hold on, hold on, don't don't,
don't go over that. What were you missing?

Speaker 12 (53:04):
I'm not one hundred percent sure they told my mom
that she was missing some Can.

Speaker 5 (53:09):
We talk to your mom?

Speaker 12 (53:12):
You can call her?

Speaker 5 (53:15):
Yeah, we want to. Hey, Brad, just can you weigh
in on these kinds of cases and where they go
and what what is your overall impression? You've heard as
much as we did.

Speaker 16 (53:26):
Yeah, the city is do have the right to regulate
term rentals in their jurisdictions, and they can require licensing,
and they can have requirements.

Speaker 13 (53:35):
To get those licenses.

Speaker 6 (53:36):
And you basically have to follow the steps.

Speaker 5 (53:41):
I mean, that's it in a nutshell, isn't it. I mean, really,
if they're saying she didn't, she says she did. I mean,
so whether she I'm gonna I'm gonna lean towards she
probably didn't. Not because I'm against you, Bethel, but because
I don't think the city has a reason to single
you out. Brent. In your experience, have you found cases

(54:04):
where procedurally the city was mistaken and there were things
filed that they overlooked. Have you ever found that, I mean,
it might happen, you would not come to mind.

Speaker 16 (54:15):
But if every case is different, look at but they're
asking for the saying that they say is missing, and
respond to that.

Speaker 5 (54:24):
I want to call her. I want to call your
mom A Brad O'Brien O'Brien Legal Services seven to zero
three seven zero seventy three eighty eight. Go with a
sure thing Denver's Best Roofer Excel Roofing dot com. You
don't pay a cent until you're content. Time for an

(54:50):
insurance check up free, no obligation. In comparison, call Compass
insurance paying too much your coverage at dozens of insurance
companies find out now three all three seven seven one help.
You'll think you're his only customer when you choose Frank
durand the real estate man dot Com to list your
home with Remax Alliance three all three nine two zero
sixteen twenty two. Hi Tom Marlino here with you with

(55:17):
the gang in the studio fighting for you now. Mark
also read on the requirements for short term rentals. It's
not a walk in the park.

Speaker 4 (55:30):
No, there's a lot too. There's one of the things
I did want to ask her. Since she's still up,
we can't get her mom, but did you were you
guys paying like the sales tax?

Speaker 5 (55:41):
And did you pay all that on time?

Speaker 4 (55:43):
I mean, there is so many things required to keep
and maintain this license. I mean it's it's like operating
a business.

Speaker 12 (55:51):
I mean we kept up with all the fees, all
the home Association sees, all the taxes that we need
to do. We kept up with everything.

Speaker 4 (55:59):
What we really got to figure out time is what
were they missing if they denied the packet?

Speaker 5 (56:04):
Why?

Speaker 4 (56:05):
I mean, that's what we have to know is why
did they deny it? I mean you have not think
they did not.

Speaker 5 (56:11):
I think I think they did not submit everything I
think it's that simple. I think that she looks, she
says her mom took care of it, so it could
be your mom didn't do it all. I mean, there
would be no reason for them to say, hey, let's
not grandfather this one in. It's one too many. It
doesn't make sense to me.

Speaker 4 (56:30):
But see, you know, I didn't want to say I
don't know if this is true with a loan Tree,
but in Bolder, I know this. It has to be
the person that's renting it out as a short time
rental in Bolder has to be the owner of the
property and has to live there at least six months
and one day out of the year. It has to

(56:52):
be their principal residence. You can't simply own a condo
in Bolder in short term rented unless if you live
there as your principal residence. So there's one reason, and
it's got to be deeded in your name. It's got
to pass all electrical, it's got to pass everything. So
loan Tree probably has something similar like that that you

(57:12):
guys didn't qualify for. But unless if we look at
the app or more importantly, the denial letter, I don't
even know where we start on this.

Speaker 5 (57:22):
I don't either. I don't, honest to goodness, I just don't.
I think we have to talk to her mom, and
her mom's not available, Bethel, do you know where your
mom might be or can you talk to her first?
Maybe she's is not picking up a strange number or something.

Speaker 12 (57:38):
I believe I believe she's got a.

Speaker 4 (57:39):
Doctor's appointment right now, And Bethel fits true. You guys
submitted everything and they're just saying no because they feel
like it. We'll get personally involved and we'll fight for you.
We'll get Brad O'Brien involved. But I mean, we've got
to know what we're up against. I mean, we'd love
to help you out, but I'm I'm truly afraid this
stuff wasn't submitted on time or lack of and that's

(58:03):
what we've got to figure out.

Speaker 5 (58:04):
Before anything.

Speaker 12 (58:06):
I'll get my mom to talk to you guys, so
you guys can get the full story.

Speaker 5 (58:11):
Thank you, Bethel. Now, by the way, I want to
ask about the house is this part? Is this a
house she lives in when she's not renting.

Speaker 12 (58:19):
She owns it, She's been owning it for over twenty years.
She built it, she lived in the basement to make
sure that she followed all the rules that are permit it.

Speaker 5 (58:32):
Now has she ever thought about a long term rental?
I mean, rentals are hot in Lone Tree.

Speaker 6 (58:36):
Right now.

Speaker 12 (58:38):
We tried, we're not really getting any business in that department.

Speaker 5 (58:42):
Really, what kind of a house is it?

Speaker 12 (58:45):
It's a five bedroom.

Speaker 5 (58:48):
Home, five bedroom ranch? Or two story?

Speaker 12 (58:53):
It's two story?

Speaker 5 (58:56):
My god? Is it in a nice neighborhood?

Speaker 12 (59:00):
Very nice, very safe?

Speaker 5 (59:04):
Uh? Man, I'm telling you you find some executive couple
or some professional people that I mean, I'm not even
I'm even thinking could you do a long term rental
with more than one tenant? You know where people you
know where they have a common area and they have bedrooms.
I mean, I don't know what they would allow or

(59:26):
not allow, because that's not a short.

Speaker 4 (59:28):
Term generally speaking. Short term rentals makes so much more
money though.

Speaker 5 (59:31):
Man. Yeah, but if you mark, if you could have
let's say there's five bedroom, un let's see have two
or three tenants sharing that house, or three or maybe
even four or five. I mean, seriously, if you did
it the right way, I don't know, man, You know,
I think they need somebody who thinks creatively on getting

(59:52):
this thing, because if she has this big house and
can't do anything with it, she's going to She depended
on this income, right, Bethel?

Speaker 12 (01:00:01):
Yeah?

Speaker 5 (01:00:04):
And did she ever pay sales tax on it? Out
of curiosity?

Speaker 12 (01:00:08):
She pays all our taxes. She does everything. She hires
someone to make sure she gets all our taxes done correctly.

Speaker 5 (01:00:16):
You know, sales tax is a completely different animal. But
in any case, here's the deal. What we need to
do is wait to talk to your mom. That's what
we really have to do. Next three o three seven
one three eight two five five we're talking about your problems,
your questions, and your complaints eight eight eight. Heating dot
com high efficiency units at the best prices guaranteed. So

(01:00:40):
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(01:01:00):
for Excel roofing dot Com. You don't pay a cent
until you're contenth time for an insurance check up, free
no obligation comparison call Compass insurance paying too much your
coverage at dozens of insurance companies. Find out now three
all three seven to seven to one. Help You'll think
you're his only customer when you choose Frank durand the

(01:01:21):
real estate man dot com to list your home with
Remax Alliance three all three nine two zero sixteen twenty two.
Hi Tom Martine here, Welcome to the show. Three all
three seven one three talk seven one three eight two
five five. All right, guys, now we get to this discussion.

(01:01:43):
What do you think TikTok? I mean, it's a major
deal that we are outlawing this, and Mark says it's
because they're getting demographic information about us.

Speaker 4 (01:01:54):
Do you wow, it's it's not Timy, it's Red China, Tom,
that's who owns.

Speaker 5 (01:02:01):
No, no, I get it. But well, first of all,
the owner says he's independent.

Speaker 4 (01:02:06):
There's no one independent in China that that just everybody knows.
There's not one business in China that the Chinese government
doesn't have full access to everything.

Speaker 5 (01:02:19):
Okay, So what happens now? Didn't they start some kind
of a new form, some kind of a new service altogether?

Speaker 4 (01:02:31):
I thought, first of all, it's still up, it's still
up right now? And Trump is saying he's going to
do some form of an executive order, uh, to keep
it up.

Speaker 5 (01:02:39):
Does he not believe in does he not believe in it? No?
Actually he's the opposite. No, he's the opposite. That's what
I thought. I would think Musk is too, the opposite,
meaning that they don't believe in banning stuff right in general,
I mean, what do you think? I mean, I think

(01:03:01):
that that's their main that's their main claim to fame.

Speaker 4 (01:03:04):
Well, I don't know how Elon thinks, Cause with Elon,
I mean in a way, I'm not saying that's up
against Twitter. I mean they're completely different in a lot
of ways. But I mean it is I would assume
it's some form of advertising competition. But you do got
to remember there is a big freaking deal when China
has accessed all that data.

Speaker 5 (01:03:22):
Man, it's just crazy. It's crazy. But are we naive
to think that they can't get it? In another way?
You can subscribe to demographic data. You're missing it though,
are you? You're missing it?

Speaker 4 (01:03:34):
Then they can advertise what they want to happen. Oh,
your government is screwing you. They're doing inside stuff, taking
your money, taking your taxes. They can do campaigns targeted
to hundreds of millions of people to try to get
through their messaging during a wartime if we actually went
to war.

Speaker 5 (01:03:52):
With it on a Facebook account and do that mark, No,
they can't.

Speaker 4 (01:03:56):
They don't have access to the back end data of Facebook.
They don't have it. They don't know every other app
you use on your phone. By advertising on Facebook, they
have access to all the data.

Speaker 5 (01:04:11):
What kind of data do they get on TikTok people?
I don't know what they don't get?

Speaker 4 (01:04:19):
Well, like where you work, where your websites are, what
phone company you have, what electric company you have, all
your contacts, everybody you deal with, are you republican Democrat?
All your texts? Possibly anything? Anything?

Speaker 5 (01:04:39):
I want to know how people think about it. Morons
weigh in on it, call me, I really do I
just it just seems it just seems counterproductive. Look at
I'm not for the communist government, but if they know
demographics and they do campaigns, that's freedom of expression and
freedom of speech.

Speaker 4 (01:05:02):
I mean, okay, so China and even China, who's our adversary,
should have freedom of speech like a citizen. Yeah, okay,
Well I guess Russia should too.

Speaker 5 (01:05:17):
Yeah. No, I'm saying when I say freedom, don't get
don't get me wrong. I mean I don't think they
should infiltrate and and hack and do illegal things. But
if they can send messages. You know China, China won't
allow any of ours over there.

Speaker 4 (01:05:33):
They have to monitor anything Facebook or Twitter, anything if
they want to operate in that country because of the
exact same reason.

Speaker 5 (01:05:41):
Now, I'm not anti American. I'm just saying that that
that we should be able to discern any information on
our own and allow a free flow. But anyway, i'd
like to know your opinion. Coming up, Go with a
sure thing Denver's Best roofer Excel Roofing dot com.

Speaker 14 (01:05:58):
You don't pay a cent until you're content.

Speaker 5 (01:06:02):
Leave time for an insurance check up free no obligation
comparison call Compass Insurance paying too much your coverage at
dozens of insurance companies find out now three oh three
seven to seven to one help. You'll think you're his
only customer when you choose Frank durand the real estate
Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two.

Speaker 1 (01:06:29):
Ripped of news you needed, That's who you don't.

Speaker 5 (01:06:34):
Have come run anxious as fast as you can.

Speaker 1 (01:06:40):
Shooter's gonna help coming.

Speaker 3 (01:06:43):
Man, this is the Troubleshooter Show.

Speaker 5 (01:06:47):
No, Tom Martine, Hey, welcome to Car Day today. We
haven't had many car questions, but I'm going to change that.
And if you look at the screen, if you're if
you're streaming, you're gonna see pizza not mine. No no, no,
no no. They're all pigging out on pizza in the studio.
But that's okay. Three oh three seven one three talk.

(01:07:10):
I'm here all by my lonesome at the home studio
ship and then these guys are all pigging out on pizza.
But I don't care. I want to take your calls,
your problems, your questions, your complaints. I want to make
your life a little easier. That's what I want to do.
I do have some texts I want to get to
and this one is okay. We were talking about TikTok

(01:07:31):
and the band and this guy says, who texted me?
Or this goal? Uh? And by the way, I want
you to text me seven four seven nine nine eighty.
You don't have to put anything there. That's my personal
Google number. And it comes to my cell phone, okay,
the truth be told. If it gets to be a
pain in the butt, I can turn it off, but
I always get the text. They never go away. Also,

(01:07:53):
you can text me there for Wave eight Wealth Management
if you ever want to talk to me or my colleagues.
We you know, that's a whole set priate ballgame. But
you can text me there, okay, and I'd be happy
to call you. I believe everyone needs to look at
financing nowadays, the finances nowadays anyway. So so back to
the TikTok red TikTok agreement. Before you get an account,

(01:08:15):
they have access to everything on your phone, bank accounts, passwords,
what social security numbers, what. Joe Rogan actually covered this
on this podcasts everything. Here's what I everything now. I
did some research here, not really, you know, chat did

(01:08:38):
the research. Here's what it says. The government's concerns about
TikTok stem from national security risks focusing on the ownership
its owner. It's owned by Byte Dance. But what Byte
Dance and other companies in China agree to is that

(01:09:00):
this is what the Chinese government, by the way, requires
all companies. China's National Intelligence law requires all Chinese organizations, businesses,
and citizens to cooperate and submit to the government for

(01:09:22):
their intelligence work. Listen to this. This is actually part
of the constant Well, I don't know if you call
it a constitution, but the Chinese government. This raises concerns
that byte edance could be forced to hand over data.
Think about that potential for censorship and propaganda. They have

(01:09:44):
a concern that it could be manipulated. And then, like
you said, Mark, but here's the other thing. They're gathering
information on people in the government itself and stupid people
of the counts that aren't supposed to Plus, younger generations
are being influenced, and they're being influenced politically. Okay, then

(01:10:12):
they're saying that it's not just demographic information they're gathering,
they're trapping. Listen to this, locations of high value individuals,
profiling individuals, and turning people into assets for espionage and blackmail.
They have had people who have recruited through TikTok. Do

(01:10:35):
you believe that, Well, absolutely, think about it.

Speaker 4 (01:10:37):
They have some kid, they got all his information, they
got some video of them that basically the phone took
of him doing things that are you know, teenagers do
if you will, And then all of a sudden they
reach out to him to ask him for a favor
or else.

Speaker 5 (01:10:54):
Man, that's incredible, all right, three h three seven one
three talk three all three seven one three eight two
five five. This idiot just won't leave this at the door.
I mean, I have to go to the door, go
get your pizza. No, it's probably some important stuff. Hold on,

(01:11:15):
just take nut.

Speaker 6 (01:11:16):
I got to it.

Speaker 4 (01:11:17):
He keeps ringing, three oh three seven. Well, listen, we
got lines open. We need some car questions today. I
realize it's January and everybody's getting back to moving and grooving.
But we've got two car experts here. Maybe you want
to sell a car and need a value of a car.
Maybe you've got a problem with a car a certain noise.
I happen to know that, Kevin and Jeff, if you

(01:11:39):
call up and make a sound that your car's doing,
they can identify it nine out of ten times.

Speaker 5 (01:11:44):
Would you say, that's right?

Speaker 6 (01:11:45):
I can do it ten out of ten times.

Speaker 5 (01:11:46):
Ten At ten times ten out.

Speaker 6 (01:11:48):
Of ten, that's always the same thing.

Speaker 18 (01:11:50):
It's some moron on the other side of the freaking
phone making noises.

Speaker 5 (01:11:53):
He's hey, guys, are there any like tips for these
sub zero tempts.

Speaker 6 (01:11:58):
Well, about to get a question, but you were going
to ask Jeff too, Mark, remember about the TCM in that.

Speaker 4 (01:12:03):
So one of the things that rapo Key is saying,
I'm not going to recap.

Speaker 5 (01:12:06):
The whole story story.

Speaker 4 (01:12:07):
Hell yeah, but people listening, he drops off a vehicle,
they sell them a transmission, then they say, hey, it
also has a bad TCM, and they put the TCM in.

Speaker 5 (01:12:17):
It's still not working.

Speaker 4 (01:12:18):
Then they put another transmission in because they figure out
the first one they sold them was no good.

Speaker 5 (01:12:23):
Then the vehicle runs.

Speaker 4 (01:12:25):
Now they're trying to charge them for the TCM and
the transmission. What they're saying is the TCM took the
tranny out, or the tran he took the TCM out,
so they need both.

Speaker 5 (01:12:36):
Is that possible?

Speaker 6 (01:12:37):
The TCM can definitely wipe out a transmission and explain
why though, Joe, you.

Speaker 18 (01:12:41):
Know, commit wrong commands. Usually it'll be something in the
form of you know, pressure control. But I mean that
Toyota went through a huge phase of it for probably
about a five year stint where we had known codes
pulled up and you just did even question it it
needed a TCM when you pulled it up and built it. So, yes,
TCMs can definitely caused transmission failure the other way around.

(01:13:03):
Not very likely, uh so, no, not very likely.

Speaker 5 (01:13:07):
No.

Speaker 18 (01:13:08):
So but if they you know, they put transmission in,
it still wasn't working. Deducted that, Hey, the TCM caused
the lost failure, then yeah, it's entirely possible.

Speaker 4 (01:13:17):
So the chain went like this though transmission car was
still stuck in gear. So it went in originally stuck
in fourth gear. Then it goes into the shop, sell
them a transmission. It's stuck in first gear, the new transmission.
So then they say they need the TCM. Put the
TCM in, same things, still stuck in first gear. Put

(01:13:39):
the new transmission in. Everything works fine. So how would
you possibly ever know if it needed the TCM?

Speaker 6 (01:13:46):
Two failure point too far down the pike, and I'm sure.

Speaker 5 (01:13:48):
All those parts and you don't you don't know.

Speaker 18 (01:13:50):
But I mean, the likelihood is it was the transmission
the whole time they chased their tails on it. So
but once they put that thing in the car, it
belongs to them.

Speaker 4 (01:13:59):
Yeah, I mean, yeah, but I hope they do something good.
I mean, it's a deal in Doug Store you know what.
I hope they just do what's right if they truly
needed one. But they had the guy's vehicle three months too,
which is not cool.

Speaker 5 (01:14:12):
Man, three months they had this and they couldn't get
it fixed.

Speaker 4 (01:14:15):
And a lot of that time it was because the
original transmission they diagnosed. So once again, I don't know
if it needed both, Tom, I don't know if it
needed just a transmission, And I don't know.

Speaker 5 (01:14:25):
If I want to know what happens, let's just ask
this bottom line, what happens if you put in something
it didn't need, Well, how do you guys handle it?

Speaker 6 (01:14:37):
You eat it?

Speaker 5 (01:14:38):
Yeah, you eat it right?

Speaker 4 (01:14:42):
Or if you didn't send it back yet, you put
in the original part.

Speaker 5 (01:14:45):
Yeah.

Speaker 18 (01:14:45):
I mean sometimes there's times where you can you might
be able to recover that part. But if you can't,
I mean, that's not the customer's responsibility.

Speaker 6 (01:14:51):
No, not at all.

Speaker 5 (01:14:55):
Okay, I'm glad to hear that now. But sometimes though,
hold on, real cock.

Speaker 4 (01:15:00):
Suzanne had a great question for him too, which was
what Suzanne.

Speaker 6 (01:15:05):
Just with the sub zero temps, any tips with taking
care of your car.

Speaker 5 (01:15:10):
With the cold temps like we're getting here, warming it
up a little.

Speaker 6 (01:15:14):
Bit will definitely help it.

Speaker 18 (01:15:15):
But I mean, as far as you know, with the
cold tamps driving down the road, your cooling system you
can actually not work as efficiently as you want it to.

Speaker 6 (01:15:23):
In other words, you're not going to get heat in
the cabin.

Speaker 18 (01:15:25):
So you know, even just taking a piece of cardboard
or chipboard and zip zip tie that thing to the
front of your grill to block some of that cold
air from coming in, we'll actually help.

Speaker 6 (01:15:33):
You out there.

Speaker 5 (01:15:33):
Is there.

Speaker 4 (01:15:34):
This sounds crazy, and I don't know if you guys
ever been there, but I had windshield washer fluid put
in at Walmart one time. This is years ago, but
up in Rocky Ford, and we were picking up one
of our Doberman's, a little puppy. So we we get
up there, I'm totally out. It's snowing like crazy, it's slushy.
I got to get this stuff and it was freezing.

(01:15:54):
They put stuff in that was probably maybe good down
to zero but not negative ten, and it froze and
I couldn't use it at all. So we know there's
a freezing point on most of the windshield washer stuff.

Speaker 5 (01:16:07):
What is that?

Speaker 4 (01:16:07):
But beyond that, is there cooling out there that will
freeze it like negative ten or fifteen or that doesn't happen.
That's not the coolint How about transmission fluid, any other fluids.

Speaker 18 (01:16:18):
No, I mean I was going to say longer warm
things up, and you know when poor rates are going
to move a little slower. That's why doing things like
warming it up before you take office, and.

Speaker 6 (01:16:26):
To warm it up. No, let it sit there in idle,
Let it take its time.

Speaker 4 (01:16:32):
It's so people should do what. Let it warm up,
make sure you have cooling.

Speaker 18 (01:16:36):
If you do have to fill your washer fluid. They
do make some that it goes to a lower temperature.
Tip so you can get different fluid in Texas than
they do here.

Speaker 5 (01:16:44):
Yeah, because in Texas it's water.

Speaker 6 (01:16:45):
They're thirty two degrees and it's plod.

Speaker 5 (01:16:47):
Hawaii it probably legitimately is water.

Speaker 6 (01:16:49):
Yeah, it's alcohol, but it's just a lower concentrate.

Speaker 4 (01:16:53):
How about if you have summer stuff in there now
and you're half full, is there stuff you can add.

Speaker 6 (01:16:58):
To mixing up this? Fine?

Speaker 5 (01:16:59):
Yeah?

Speaker 18 (01:17:00):
So you know, if you have a diesel, you know,
probably it's a good idea to pour on a bottle
of Alliant or some standard im lower that gelling point.

Speaker 5 (01:17:09):
To the new diesels.

Speaker 4 (01:17:10):
I mean stuff made in the last four years. Do
you still have to plug him in in really bad
weather to get him to start?

Speaker 6 (01:17:16):
You know, you're better off if you do, but you
don't have to know. Ok. Yeah, it'll definitely start easier
if they're warmed up, if you got that block heater
turned on.

Speaker 4 (01:17:24):
The only thing I well, and that's not true are
r V is diesel. But we wouldn't use it this time.
But it's always plugged in and it's always got an
engine block heater built in. But my John Deere tractor,
that's diesel. And what I've learned about that over four
or five years in Franktown. When he gets that cold, man,
I'll wait for those glow plugs. But there's been a

(01:17:45):
couple of times I gotta pop a little booster on.
You would think the battery is going bad, but I
don't think so, because it's only at that negative turning
so hard.

Speaker 5 (01:17:53):
Yeah, God, so guys. Bottom line is when it comes
to parts, when do you how do you even know
what if you did replace it and maybe it did
need it and it didn't the old ones gone, you
you can't necessarily know that. You know what I'm saying

(01:18:18):
you can't tell if you needed it.

Speaker 6 (01:18:20):
It can be a challenge, yes, and then the vice
versa happens too because we get bad parts, so you
replace one and it doesn't fix it. You screw it.
So you think you screwed up by putting a transmission
like Kia did and find out that, you know, all
in all, it is just a bad part. So yeah,
parts are there's a challenge, it really is.

Speaker 18 (01:18:38):
And quality control lately, for probably the last couple of
three years, has gone way down the tubes.

Speaker 6 (01:18:43):
Yep?

Speaker 4 (01:18:45):
Is that because they've been out forcing to different places.
I mean, why would quality go down so far?

Speaker 18 (01:18:50):
You know, I don't know if it's everybody's short on staff,
but yeah, I mean we were talking about it a
couple of weeks ago. I had a Dodge truck three times,
I've warranted solenoid body and the thing, and we're getting
straight from Chrysler.

Speaker 5 (01:19:03):
Oh wow, And okay, So so there's got to be
a certain amount of trust as well. Let's let's face it.
I mean, you know, in other words, you you have
somebody tell you something and you decide if in fact

(01:19:25):
it's going to work or not. If it doesn't work,
it's up to the shop to be honorable on that,
or it's up to I don't know. Sometimes think you know, guys,
here's another thing we've said before. Sometimes you need loads
of things, not just one thing, right.

Speaker 6 (01:19:43):
No, definitely true, like you fix one of it.

Speaker 5 (01:19:47):
And it's not your fault. No, and it's not your
fault that you know it might need one thing, I mean,
excuse me, multiple things, But people sometimes think, well, you
might be putting us together, know what I'm saying, How
do we really know we need all that? What do
you do in that case? I mean to me, it's
a matter of it's a matter of trust. There's got

(01:20:11):
to be a certain amount of trust.

Speaker 6 (01:20:14):
Rights got to be open and honest and just explain
as best you can and show them what's going on.
That's all you can do, exactly.

Speaker 5 (01:20:21):
Yep, all right, three O three seven one three eight
two five. We have or coming up on the Troubleshooter Show.
Go with a sure thing Denver's Best Roofer Excel Roofing
dot com. You don't pay a cent until you're content.

(01:20:42):
Time for an insurance checkup free, no obligation. In comparison,
call Compass insurance paying too much your coverage at dozens
of insurance companies. Find out now three oh three seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate man
dot com to list your home with Remax Alliance three
oh three nine two zero sixteen twenty two. Hi Tom Martinez,

(01:21:11):
you're a troubleshooter. Three oh three seven one three talk
seven one three eight two five five.

Speaker 14 (01:21:17):
Hey Lee, haven't heard from you.

Speaker 5 (01:21:19):
In a while, you scoundrel. What's going on?

Speaker 15 (01:21:22):
I know I've been retired and trying to make money
to keep living and paying the bills.

Speaker 13 (01:21:26):
You know, it's just okay.

Speaker 15 (01:21:30):
But I heard you know you're crying. And because he
needed people talk about autimony, Well I got one for you.
Maybe you already know it.

Speaker 17 (01:21:39):
I don't know.

Speaker 15 (01:21:39):
You guys know a lot, and I'm sure you've already
heard of this, But I discovered it. And it used
to be two years is now us now are used
to be twenty four thousand miles. Now it's thirty six
thousand miles. And this is Christian Brothers thirty six thousand
mile now that put it or for ever, there's no limited.

Speaker 5 (01:22:02):
I don't know what you're talking about. I don't. Just
helped me a little more. Lee, I don't know what
Lee Lee, Lee, Lee Lee start from the beginning, man,
I don't know. I have any idea what you're talking about.
Are you talking about the warranty on their own repairs?

Speaker 15 (01:22:17):
Yeah, warranties on any repairs you get done in the
In the thing, there are a couple of caveats, obviously,
I don't know what they're not.

Speaker 5 (01:22:23):
They're not major.

Speaker 15 (01:22:26):
Any work that they do.

Speaker 5 (01:22:27):
Yeah, but warrant it now plea for example, thousand miles.

Speaker 4 (01:22:30):
Shardan Auto Tech has three year thirty six thousand miles
nationwide on everything.

Speaker 5 (01:22:35):
Yep, everything, Well, I don't know.

Speaker 15 (01:22:37):
Christian Brothers is around quite a while, but I'm talking
this is forever.

Speaker 5 (01:22:40):
If you're retired, does she works for Christians?

Speaker 15 (01:22:42):
Wait, and you're not going to drive thirty six thousand
miles in the next ten years. I do work up there,
I have work done. It's warranted period. I don't even
worry about the mileage.

Speaker 5 (01:22:53):
Help Lee with Christian Brothers. By the way, with Christian
Lee with Christian Brothers, how long is their warranty? Forever? Okay?

Speaker 15 (01:23:05):
Thirty six?

Speaker 5 (01:23:06):
Don any repair that they do well any report I do,
and even.

Speaker 17 (01:23:12):
Most of the parts.

Speaker 15 (01:23:13):
But there's some caveats.

Speaker 5 (01:23:15):
With brake pads are on.

Speaker 4 (01:23:16):
So brake pads are warrantied forever, and air filters warranteed forever.

Speaker 5 (01:23:20):
Your oil change warranteed forever.

Speaker 15 (01:23:22):
I didn't think you said that.

Speaker 5 (01:23:23):
I didn't say that.

Speaker 15 (01:23:24):
Well, Cats, I don't know what the caveats are, but
they're warrant I've had. I've had to bring work back
up there and they tell me that. I'm I'm bringing
my credit card in the paper order, my cash paperwork.
They say, Lee, there's no charge. You were under warranty,
and I said, well, that was four years ago. He said, hey, there's.

Speaker 8 (01:23:42):
No time limit on it.

Speaker 4 (01:23:44):
Our warranty lasts for three years or thirty six thousand miles,
whichever comes first. That's literally on their website.

Speaker 15 (01:23:52):
Well, call the Christian Brothers right by my house. I'm
I'm uh uh, don't exactly they're they're on balls and
sims and the guy, I'll tell you, Chris, you just
on the phone.

Speaker 2 (01:24:05):
I had.

Speaker 15 (01:24:06):
I had to verify it because I didn't quite remember
any exact details, and he just told me again except
that it used to be twenty four thousand miles and
unlimited time.

Speaker 6 (01:24:17):
Sure, and there's a lot of parts around the town
or lifetime warranty too. Most of the water pumps we
put on our lifetime, most of the alternators or lifetime.
So yeah, lifetime's not unusual.

Speaker 15 (01:24:28):
Yeah, I just well, I don't know, man, maybe not,
but it to me for somebody that's retired. And I
used to drive a lot of miles, okay, I mean
I was a professional truck driver's sohone a lot of miles.
But I don't drive that many miles now. So now
that warranty really shines in my eyes. I don't care
about his twenty four thousand or trotter or whatever the

(01:24:49):
mile it is, because I'm not going to get there
with it.

Speaker 5 (01:24:52):
Yeah yeah, okay, I.

Speaker 15 (01:24:54):
Just I didn't want to let you know that. And
it was Christian Brothers. You're looking at Christian Brother's side.
This is the one on sims and bowls.

Speaker 5 (01:25:02):
Well, they're all loaned down. They're all loaned by the
same concerts for franchises. Oh, they are franchises. Franchises, they're
all franchised.

Speaker 6 (01:25:09):
What they what did they warranty for you?

Speaker 15 (01:25:13):
Well, anything, you get No, what did you just.

Speaker 6 (01:25:17):
Have warrantyed that you had to put your credit card
away for?

Speaker 5 (01:25:21):
Oh? Yeah, good question.

Speaker 15 (01:25:22):
It was here on my bronco. I don't have I
never have had much warranty work on. I got one
hundred and eighty one thousand miles on it.

Speaker 5 (01:25:30):
Yeah, smell, I smell a weird story.

Speaker 8 (01:25:35):
It's not a weird.

Speaker 5 (01:25:37):
I got it. Okay, well you have I don't dragon. No, no,
it didn't come to my boss. Hi doubt? Did you

(01:25:57):
take Mark down? Did we even have delay again?

Speaker 12 (01:26:00):
Or not?

Speaker 6 (01:26:01):
We're good?

Speaker 5 (01:26:02):
Oh my god, people, I apologize for all the vulgarity
ushering out of Mark's mouth. Marks anyway, we had to nick.

Speaker 6 (01:26:12):
We'll bring them back later. All right? Three? Was they
able to get warranty? That's all?

Speaker 5 (01:26:20):
Well, listen, it's car day. Let's talk about one Clear
Choice Garage Doors. I love these people, I really do.
They're so cool. They'll do adjustments the doors, any part
of the door itself, any part of the opener. They
have new openers, a Wi Fi openers, a cell phone
operated uh time to close, features, battery backups. One clear
Choice Doors dot com for everything they offer and all

(01:26:42):
of their prices. One clear choice doors dot com. Go
with a sure thing Denver's Best roofer Excel Roofing dot com.
You don't pay a cent until you're content. Wait time

(01:27:03):
for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three all three seven
to seven to one. Help. You'll think you're his only
customer when you choose Frank durand the real estate Man
dot com to list your home with Remax Alliance three
all three nine two zero sixteen twenty two. Hi Tom Martino,

(01:27:33):
you're a troubleshooter three three seven to one three talk
listen Genesis Total Exterior. Somebody texted me and said, what
about the mold mitigation? Do they have to come to
the house. Yes, they have these tests. They do. They
don't have you do them. They do them and the mitigation.
Here's the important part though, they're honest about it. Okay,

(01:27:54):
that's the important part. Genesis Tootalexteriors dot com. And then
I have a text here for Kevin. Kevin, do you
offer tow services to your facility if they can't drive
the car?

Speaker 6 (01:28:08):
Yeah, we have a very large toe service we use. Yeah. Yeah,
they're all over Denver.

Speaker 5 (01:28:14):
Okay, okay, that's good. Three oh three seven one three
two five five Jeff Fick. Is there a core value
given to transmissions when you remove in exchange?

Speaker 18 (01:28:30):
Almost one hundred percent of the time. There are exceptions,
but as a general rule, yes, there is.

Speaker 5 (01:28:36):
They want to know if they want to keep the core.
Does that make a big difference in the price.

Speaker 18 (01:28:41):
It really depends on what your unit is. You know,
some of them are only a few hundred bucks. Some
of them can be a couple of thousand.

Speaker 5 (01:28:49):
Okay, wow. And why is that? Because they use them
to do the next transmission? Right?

Speaker 6 (01:28:56):
Correct, So it's more of an encouragement to get have
you return it. They'd rather have the core than have
the core money.

Speaker 5 (01:29:05):
Okay, next text. I got this one a while ago
and I just found it. You guys are always I
don't think they mean this, are always dissing the DVM
trans I know they don't mean that DVM transmissions or
eight what are they? Easy trans Yeah, and I know
that's what they mean because they said, you know the

(01:29:27):
one that has hardly any years. Does that mean to
avoid them completely? Or are they all bad? What's the story?

Speaker 18 (01:29:37):
Some are better than others, I mean, particularly when it
comes to Nissan. You know, we pick on Nissan because
they aren't.

Speaker 5 (01:29:42):
Are they Are they going to be the standard? I mean,
are basically most cars going to them?

Speaker 18 (01:29:47):
You know, in the passenger vehicle yes, some of the
smaller crossovers yes, But when you get into the truck market,
they you know, they haven't been able to prove their
ability yet in order to introduce them.

Speaker 5 (01:30:00):
So what would you do if you had one to
keep it going the longest?

Speaker 6 (01:30:05):
There's nothing you can do that you wouldn't do to
a conventional transmission. I mean you just, okay, do a service.
That's all you can.

Speaker 5 (01:30:12):
If you treat them both the same, If you treat
them both the same, I'm asking straight up, will a
conventional transmission last.

Speaker 6 (01:30:19):
Longer in most cases? Yes? Okay?

Speaker 5 (01:30:24):
And why I thought the one would less moving parts
would last long.

Speaker 18 (01:30:27):
Well, you know, if they made better parts for him,
then that might actually work that way. But you know,
either the technology is not there at the engineering level
or the profitability is not in there in order to
make them durable up to state.

Speaker 5 (01:30:43):
So bottom line is is that you know, they they'll
they're not all failures. But if you had your choice,
you would go with conventional.

Speaker 6 (01:30:55):
I would.

Speaker 5 (01:30:57):
Wow. Okay, I mean, listen, this is a guy who
builds now of the those CVTs, which ones are the best.

Speaker 6 (01:31:08):
Probably Suber.

Speaker 18 (01:31:09):
They're actually pretty big beefy parts that are inside there.
We don't see a whole lot of failures in them.
I've probably replaced two or three. The rest of the time,
it's usually doing voild bodies and or cork converters.

Speaker 5 (01:31:23):
How do you know if your car has a CBT?
How do you even know? Does it say on the
sticker CBT? I mean really, how do you know?

Speaker 6 (01:31:30):
Well, because it doesn't shift.

Speaker 18 (01:31:32):
I mean that you'll have when you're taking off, It'll
just hold those RPMs and you'll you'll watch the tackle
up and down as the pulleye expand or constrict. But
you're not gonna have a shrift.

Speaker 5 (01:31:42):
I mean, I guess we can just go online and research.
But what I'm saying is is that you just asked,
does that have a CVT transmission or something? I don't know.

Speaker 6 (01:31:51):
Yeh, as long as your dealer knows what he's talking about. Yeah,
because most people can't they don't know.

Speaker 5 (01:31:58):
They really don't know. They don't the same with if
it has a chain or a belt, exact timing chain
or a belt.

Speaker 6 (01:32:03):
I mean, yep, and.

Speaker 5 (01:32:06):
Okay, So what's the biggest danger with a CBT Is
it self adjusting? Does it have intelligence? Does it have
a control module? What about?

Speaker 18 (01:32:15):
I mean, all vehicles today are pretty intelligent, so they
do adapt for wear and tear to some extent that
leaven adapt to a particular driver. You know, Kevin might
have a timid foot, and you know whereas I drive
with my foot down all the time, the computer will
learn that. That's why occasionally, you know, if you let
your car to your your wife or your son or
something for a couple of days and you get it back,

(01:32:37):
it just doesn't quite feel the same. It probably doesn't
because the computer has started for those shift adapts and
for spark curves and everything else to adapt to that driver.

Speaker 5 (01:32:48):
This is this is a direct text based on what
we're talking about. This came in quickly at my Google number,
and I should just give that number out people. It's
seven four, seven nine nine nine fifty to eighty. They
want to know this, then, hold on, where the heck
did it. Go shoot, I'll find it and come back.

(01:33:08):
But when we were talking about CBTs and something, they
wanted to know. Oh, they want to know what kind
of transmissions, if any, do electric cars have. Aren't they
really constant velocity?

Speaker 6 (01:33:19):
No, they're direct drive, so there is no transmission.

Speaker 5 (01:33:23):
So there's no transmission. There's no transmission. Nope. They had
the pumpkin though, right or not?

Speaker 18 (01:33:30):
So there were some the day, yes, so where you
had a single motor from the side, so they have
basically a gearing settle.

Speaker 5 (01:33:36):
But if we looked under Marx models, if we looked
under Marx models, we'll see a motor driving the front
and the back right.

Speaker 18 (01:33:42):
Yeah, probably easier to see Nelson And there's no transmission.

Speaker 6 (01:33:48):
What's that?

Speaker 4 (01:33:50):
I hit a rock the other day so I knocked
out some of my dad under. I don't even it's
just this tectaastic piece. So we got to get it up.

Speaker 5 (01:33:59):
In the air and jeffski eyeball for me. Oh my goodness,
I don't think any right, we have more coming, right? Fine, yeah,
go with a sure thing Denver's best roofer Excel roofing
dot com. You don't pay a cent until you're contenth

(01:34:19):
time for an insurance check up free, no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three oh three seven
seven to one help. You'll think you're his only customer
when you choose Frank durand the real estate Man dot
Com to list your home with Remax Alliance three oh
three nine two zero sixteen twenty two. Hi Tom Martine here,

(01:34:48):
three oh three seven one three talk seven one three
eight two five five. What's on your mind? I want
to bring some stuff up. Uh, and then of course
we'll take all of your problems, questions, complaints. There's never
a rhyme or reason for calls in this show. But anyway,
I find this incredibly eye opening. So if you took

(01:35:14):
auto mechanics, would you say they have more trust than
distrust in the marketplace in general? Regarded very high, very low,
or average? What would you say? The majority of people
rule them as high trusted, low trusted, or average trusted,

(01:35:35):
And that would be an auto mechanic.

Speaker 18 (01:35:40):
I'd probably say on the lower end, and all actuality,
it's just been a built stereotype over so many years.
You know, once you've gotten an established relationship with somebody,
then you know who you can trust. But I mean,
I can't tell you how many women come in and say, well,
I'm a normal woman. I don't want to get taken
advantage of. You know, I don't want you talking about it.

Speaker 5 (01:35:58):
You'd be surprised to know. This is a massive survey
by Gallup and thirty three percent of the people highly
regard auto mechanics as trustworthy. That's an all time high.
Thirty three percent. Now twelve percent regard them as dirt bags.

(01:36:21):
That's my words, not Gallup. Gallup just calls it very
low trust. Okay, but here's the really cool thing. Fifty
two percent say, hey, they're pretty good. So you really
if you take the average the fit, I mean, if
you take the fifty two percent who really say they're

(01:36:43):
pretty good, right, They're not excellent, they're not bad, And
then you take thirty three percent, that's basically eighty five
percent of the population who don't think your dirt bags.
I mean, I find that pretty cool. And just as
a measure, you measure higher than judges and clergy. Do

(01:37:05):
you know that with clergy only thirty percent of the
people find clergy to be highly regarded. Twenty percent say
they're dirt bags and they're okay. Now, what do you
think about? What do you think?

Speaker 6 (01:37:28):
That's a question.

Speaker 7 (01:37:29):
Don't you don't what don't you think it would be
interesting when it comes to clergy to divide it into priests,
rabbis and and i'men and see if it's consistent through
all three major religious groups.

Speaker 5 (01:37:43):
Yeah, it would be Go with a sure thing Denver's
Best roofer Excel Roofing dot com. You don't pay a
cent until you're content. Time for an insurance check up free,
no obligation. In comparison, call Compass Insurance paying too much
coverage at dozens of insurance companies find out now three
oh three seven seven one help. You'll think you're his

(01:38:05):
only customer when you choose Frank durand the real estate
Man dot com to list your home with Remax Alliance
three oh three nine two zero sixteen twenty two.

Speaker 1 (01:38:15):
Yeah, rit need advice so you don't have come running
sious as fast as we can. Shooter's gonna help coming man.

Speaker 3 (01:38:34):
This is the Troubleshooter Show.

Speaker 5 (01:38:37):
Now, Tom Martino, Hello Tom Martino here, Welcome to the show.
Three O three seven one three talk seven, one, three, eight,
two five five. Hey, it's our day, and as car
days go, we haven't had as many calls as usual,
but we do have. We do have, of course, a

(01:38:59):
lot going on texting and email wise. I've been trying
to parse through. Plus we've been having overall general discussions.
And someone told me basically in a long email. But
I'm gonna summarize it that TikTok is one of the

(01:39:21):
biggest dangers to American security. I mean, so I'm not Look, look,
people have all kinds of views on it, but do
you realize there are millions and millions of young people
that actually make a living on it. It's their sole
source of income. I didn't realize how many people make money. Oh,

(01:39:43):
big time man. And of course, do you remember one
of the earliest TikTok stars, Charlie was it? Forgive me
for not knowing your name on not a TikTok star,
but demeyo, Charlie. You've heard of her, right, guys, I
mean somebody has. It's like big time. I mean, she

(01:40:07):
makes millions a year, millions. So is there a way
to thwart it? Yes? There is? Oh it's Charlie d Amelia.
She has one hundred and fifty five point eight million followers.
Knie Lame has well there's sixties. Who is Cabaine Lame

(01:40:35):
one hundred and sixty. Yeah, that's what I just Yeah,
maybe I didn't I said Charlie's second. Yeah, yeah, Now
Charlie was the original though, the original Big Beast. Now,
speaking of beasts, there's a guy named mister Beast, and
it's amazing what without the input of these these fellas.

(01:41:03):
By the way, Tom, I know I love Do you
know what mister beasts? I just want to say this.
I love Zach King. I actually follow him. Okay, go ahead.
Do you know what mister Beast does? He gives away stuff?

Speaker 6 (01:41:16):
Right, Oh, it's amazing what he does.

Speaker 7 (01:41:18):
He'll have a couple of people come in and the
third person will win forty automobiles or if you can
hold your hand on a private jet the longest out
of twenty five people, he gives you the long the jet.
He gives away millions and millions of dollars every year.

Speaker 5 (01:41:36):
Yeah. So yeah, And there's also but there's the the
the top five, our top six. They make millions of
dollars a year on this Now of course, even minor
players make money, and it's really usurping YouTube. It's becoming

(01:42:02):
I mean, it has become the biggest social media site.
But I heard that you can thwart the ban. Let's
just say Trump doesn't do anything. I don't know if
Trump has the authority to do away this. This is
a law, right, wasn't this passed by this ban?

Speaker 6 (01:42:18):
So it goes.

Speaker 4 (01:42:19):
It has to go away on the nineteenth they did
that last ditch effort with the Supreme Court. But my
understanding is on the nineteenth that's it. I mean, Congress
passed it and then Biden signed it, and come the twentieth,
after the inauguration, I would assume Trump might be able
to do something, but I have no idea what kind
of an executive order would overturn Congress.

Speaker 5 (01:42:44):
I was, here's what you cannot an executive order cannot
overturn legislative action. Well that's arguablow, But yeah, it's not.
What do you mean it?

Speaker 4 (01:42:57):
Well, I mean, you know, Biden Biden do any executive
order where they no longer had to remain in Mexico?

Speaker 5 (01:43:04):
Why waiting for asylum?

Speaker 4 (01:43:06):
How it was during the Trump years when he had
an executive order that changed that. That basically changed everything,
and it overrode our current laws.

Speaker 5 (01:43:16):
But I don't I don't know. I mean, I don't know.
I don't think Biden. I think Biden reversed Trump's executive orders.
I think it was executive order versus executive order. I
don't think it was law versus executive order. I mean
it could, but I don't think so. From what I'm
reading here is legislative matters have to be overturned legislatively.

(01:43:37):
You can't just or of course, before they become a law,
a president can refuse to sign the law, veto it,
and then you can try to over it. They can
try to overpower your veto but basically they say he
doesn't have the power. But we'll see. Now here's what
I'm no Mark, you first introduced me years ago to VPNs,

(01:43:59):
so you can actually sign on is if you're in Italy.

Speaker 4 (01:44:03):
Yeah, VPI they're very interesting. And let me tell you why.
I've learned a lot about this. I have a VPN.

Speaker 5 (01:44:09):
I used an. It stands for virtual private Networks Go Ahead.

Speaker 4 (01:44:13):
So what it does is it's mostly to hide yourself
for whatever reason. It doesn't matter good dubious it doesn't
matter to hide yourself. So the one I use, which
is PIA Private Internet Access, I can log into it
and choose virtually any country or most of them, and
then I can choose any state. I can do whatever
I want. And then let's say I do that. Let's

(01:44:34):
say there's a boxing match that I want to see.
In the United States, it's on pay per view, but
in Mexico you can watch it.

Speaker 5 (01:44:42):
For free over the airwave, So I.

Speaker 4 (01:44:44):
Could log in on Mexico, find a local TV station
that has streaming, and watch the fight. So there's an
example of using it. Some people use it to download movies.
They might have a movie collection and basically they'll log
onto the VPN so no one knows who they are
are when they're downloading movies, so they don't get kicked
off their internet provider. But VPNs aren't nearly as good

(01:45:06):
as what you're thinking. If you're on something like FanDuel
or any of these betting sites, I don't care which
one it is. There's other ways to verify where you
are besides a VPN, so there's a good chance a
VPN would not work for TikTok. For the average show,
there's always people that know how to get around stuff,
but for the average person, they if it's anywhere designed

(01:45:29):
like an app, like a FanDuel or anything else, you
simply can't do it. I can log into Colorado from
Wyoming on FanDuel, but I can't bet because.

Speaker 5 (01:45:39):
It knows I'm on Wyoming.

Speaker 4 (01:45:41):
Even if I log in using my phone on a
VPN to Colorado, it simply knows where I'm at because
because my phone, of course has a GPS, and when
I agreed to the terms of that app, it says
we will judge your location not by your Internet IP
but by your real location.

Speaker 5 (01:46:02):
Of the phone.

Speaker 4 (01:46:05):
So you're not going to be able to get on TikTok,
is what I'm telling you, tom Okay bottom line, Wow,
I didn't know you were such a TikTok fan.

Speaker 5 (01:46:15):
No, not at all, Not at all, Mark, it's not
the fan of TikTok. It's the concept of banning stuff.
But I'll admit I don't know the extent of the
alleged threat. I think it's pretty good thought. Yeah, and
it may be. All I've done is I really haven't

(01:46:35):
immersed myself in the news of the day about it,
Like what exactly are they gathering. Apparently they're attaching themselves
to anything like they high value targets. But they have
identified people that they have turned to literally spy. I
didn't know that.

Speaker 4 (01:46:55):
I mean, I ran a campaign. Listen to this. I'll
tell you how strong it was. They ran a campaign
when this first went to Congress, before it got passed,
they went out to every TikTok member telling you to
call your congressman. So you had the Chinese government literally
telling millions, if not a billion, people to contact your

(01:47:16):
congressmen and make sure they don't ban TikTok because they
want to take.

Speaker 5 (01:47:20):
Away your rights and take away everything.

Speaker 4 (01:47:23):
They did that, then I also want you to think
of something else in China right now, there's no Facebook,
there's no Twitter. The Chinese government will not allow any
of that stuff unless they agree to give the Chinese
all the information.

Speaker 5 (01:47:38):
And of course these people aren't going to do it.
I think at one point.

Speaker 4 (01:47:42):
Zuckerberg did do it with Facebook up to like eight
or nine, but then it got so crazy he just
stopped jumping through Chinese hoops. So my body, I guess
what I'm saying is if they don't allow our companies
over there, why the hell would we allow their company
over here?

Speaker 5 (01:48:00):
Okay? Tit for Ted got it? Yeah? Or Triff Okay,
what do you think guys? I mean, I don't think
we're in the age group that cares, right, maybe we're
not even the ones.

Speaker 7 (01:48:20):
But you know, TikTok for ses not being banned, just
the ownership. If if an American with a buy it,
whether it's you know, Elon Musk or one of the Sharks,
TikTok won't be banned, so that they're really not banning.

Speaker 5 (01:48:34):
Any of those. Are you know actually anybody looking at
buying it?

Speaker 4 (01:48:40):
Yeah, Kevin County from Shark Tank and definitely Elon h
is interested. Sure, but I hear it will be banned
on January nineteenth unless the popular social media platform cuts
ties with this China based parent company. So there is
no way it's not going down on the nineteenth. I

(01:49:01):
wouldn't know how that happens. And so for people out
there going, well, how would they do that, Well, there's
so many different ways. They can go to AT and T,
they can go to Verizon, and they can go to Google.
They can go and tell Google that and Apple anybody
that has this app on their phone, you've got to
kill the app, and they have the power to just pull.

Speaker 5 (01:49:21):
The app right from your phone. Believe it or not.

Speaker 4 (01:49:23):
Your carrier can do it, the Google store can do it,
the I Store can do it, or whatever the hell
is they called.

Speaker 5 (01:49:28):
There is a million ways to make it disappear anyway.
Byte Dance is the owner, right and they say they're
not selling, well they're going to lose all that revenue.
Well see does bike Dance get to own a minority share?
I mean, what were the I'm curious if they.

Speaker 4 (01:49:49):
Don't shut it down on the nineteenth, how that works
because the band is supposed to go into effect on
the nineteenth, come hell or high water. So if they
don't ban it, what happens, because I mean, that's like
a big issue right there.

Speaker 5 (01:50:07):
Now, there is big discussion in Washington the FAA rulemaking
Committee on what to do with UAS or B the
LOS basically unmanned aircraft beyond visual line of sight. So

(01:50:30):
I'm going to talk about that coming up, and of
course your calls take priority three three seven to one
to three. Talk Andrew. He has an issue on litigation,
MAC has evaluation, so MAC will take you first. Go ahead,
What is going on with your twenty sixteen Toyota.

Speaker 19 (01:50:47):
I'm looking to sell my dad's twenty sixteen Tacoma private party,
and it's got sixty eight thousand miles, and you said
to call for values. I just wanted to see what
your opinion was. Obviously an Ada, and we'll give you
the values. But it's a Tacoma, so somebody will pay
a little bit more for it.

Speaker 6 (01:51:07):
I just wanted to get to the car.

Speaker 19 (01:51:08):
Guys in the opinion.

Speaker 5 (01:51:09):
Well, also it has low how many miles?

Speaker 19 (01:51:12):
Sixty eight?

Speaker 6 (01:51:13):
He's retired, doesn't drive it.

Speaker 4 (01:51:15):
I think petty details would be petty details will tell
him exactly what it's worth, real numbers.

Speaker 5 (01:51:20):
Yeah, but but wait a minute, man, this is a gem. Guys,
this isn't sixty eight thousand miles pretty low?

Speaker 6 (01:51:28):
Most definitely?

Speaker 5 (01:51:29):
Guy?

Speaker 6 (01:51:30):
Oh yeah, for seven year old cars.

Speaker 5 (01:51:31):
And it's and it's a Tacoma. So the Tacoma is
the one under the tundra, right, the little one. Yep? Yes, okay,
hold on, let's let's uh, let's talk about it and
we'll come right back to you. I'm Tom martine Go
with a sure thing Denver's best roofer Excel Roofing dot Com.

Speaker 14 (01:51:53):
You don't pay a cent until you're content.

Speaker 5 (01:51:58):
Time for an insurance check cup free no obligation comparison
call Compass Insurance paying too much your coverage at dozens
of insurance companies find out now three O three seven
to seven to one help. You'll think you're his only
customer when you choose Frank durand the real estate man
dot com to list your home with remaxs Alliance three
three nine two zero sixteen twenty two all right, mac

(01:52:26):
from what I can find online in all sources, a
twenty sixteen Toyota Tacoma has an unusual value.

Speaker 6 (01:52:36):
Bro.

Speaker 5 (01:52:37):
It can be because of your condition. They say a
minimum for that car is going to be like twenty
grand minimum and you can get up to thirty. What
what condition is it in?

Speaker 13 (01:52:54):
It's in the maculate condition. He's retired and he uh.

Speaker 5 (01:52:59):
Okay, any any packages?

Speaker 6 (01:53:02):
Trim?

Speaker 5 (01:53:02):
What trim packages?

Speaker 13 (01:53:05):
It's I think it's SR five. It's not the off
road one. It's it's a different version, and it's two
door access cab, and it's blue automatic.

Speaker 5 (01:53:16):
Is it all drive? Is it will drive? Yeah?

Speaker 6 (01:53:19):
They're all four will drive.

Speaker 9 (01:53:20):
Yeah.

Speaker 5 (01:53:24):
Okay, So in that case, I'm going to cars with the.

Speaker 6 (01:53:31):
Two door in that trim. It's probably towards the bottom
end of that.

Speaker 5 (01:53:35):
Okay, Uh, they say there have been they have listen,
they have sold between nine and twenty seven to five
depending on the mileage, but in the Denver area the
minimum they have sold for is twenty three eight to
thirty nine hundred.

Speaker 6 (01:53:54):
Okay, do you already have any Do you already have
a buyer lined up for this thing?

Speaker 8 (01:53:58):
No?

Speaker 5 (01:53:59):
I do not. I mean, how much you want for it? Man?
How much you want for it?

Speaker 13 (01:54:06):
He's hearing impaired, So I'm his son. I'm going to
help him.

Speaker 5 (01:54:09):
He wants to buy. How much you want for it?

Speaker 13 (01:54:15):
I can give you my number off airtime.

Speaker 5 (01:54:19):
Well, I'm not looking at it, but I mean, if
somebody calls, give your number off the air, and basically
I would say, guys, I don't know what you think.
I think.

Speaker 18 (01:54:29):
And see what he can do over there. The flat
rate price for rod to consign it. He takes care
of everything. It's a safe deal. You know, you're going
to get your money. I don't know why you deal
with the hassle. Yeah, consignment. It's a great idea.

Speaker 5 (01:54:44):
You know, right, Call Rodney over at JFR cars, fr cars, Okay, yeah,
and she'll give you the number and it's Rodney. He
we deal with over there. Thanks man, let's talk to
Let's talk to Andrew. Andrew, what's what's up?

Speaker 14 (01:55:03):
Yeah?

Speaker 20 (01:55:03):
Hey, how you doing?

Speaker 5 (01:55:05):
Yeah?

Speaker 20 (01:55:05):
Good?

Speaker 2 (01:55:07):
Good good?

Speaker 20 (01:55:08):
In twenty ten f one fifty and uh, the guy
I bought it from replaced all the coils and did everything,
and that's still missing. And I took it down the missing.

Speaker 5 (01:55:21):
Is it missing? Is it missing all the time?

Speaker 2 (01:55:25):
Oh?

Speaker 6 (01:55:25):
Yeah, it is now?

Speaker 5 (01:55:28):
And then so you started up and it and it
just starts and can it can you drive?

Speaker 6 (01:55:35):
Yeah?

Speaker 20 (01:55:35):
Can you can still drive it? It's just just bounce.
He starts bouncing on you when you put it, when
you put it and drive or reverse. And the funny
thing is I took it to the shop two days
ago and guy put it on the scan, scanned it
and set everything from the catalytic converter on up, and
then I left the shop and then it just started

(01:55:55):
running fine.

Speaker 6 (01:55:57):
So it was perfect.

Speaker 20 (01:55:58):
In this morning, I got into it and I went
to leave to go to work, and it started doing
the same thing.

Speaker 5 (01:56:04):
So I don't know, it sounds to me like a
computer issue. If it's just haphazardly misfiring. But guys, you're
the experts.

Speaker 6 (01:56:10):
What do you think, what what codes are you getting
if you can't code when it's missing and just a
misfire code, or do you get other codes?

Speaker 20 (01:56:17):
It could So there was something with the timing sensor
fall I didn't I didn't get the numbers.

Speaker 6 (01:56:23):
Yeah, you got what they call phasers, and the timing
chains inside that motor can be starting to stick, so
they stick in one direction or another, and it's that's
where you start getting the misfires from.

Speaker 20 (01:56:33):
So what would like intermediately?

Speaker 6 (01:56:35):
Yes, it could be how many miles around this?

Speaker 20 (01:56:39):
Uh hundred and forty two?

Speaker 6 (01:56:41):
Yeah that's about right. Yeah, yeah, what would it?

Speaker 5 (01:56:45):
Man?

Speaker 6 (01:56:45):
What's the thing you end up changing about the timing
chain and the phasers? Timing chain and phasers inside the
front of the engine has a timing chain, two phasers,
four phasers spending the motor. Uh you know, but it's
it's a chronic Ford problem. Yeah, especially with fifty thousand miles.

Speaker 5 (01:57:04):
Yeah, So what's what's worst case scenario? Repairs?

Speaker 20 (01:57:07):
You probably about it was running, it's running great, and
then all of a sudden it just has sat for
overnight and then.

Speaker 5 (01:57:13):
Hold on Andrew.

Speaker 6 (01:57:13):
Yeah, you could be anywhere two to three grand. You know,
you may try some oil condition or see if that'll
help clean it up, you know, like b GM away
or anything like that may help prolong it. But it's
inevitable on those motors, is it.

Speaker 5 (01:57:27):
Man, that's a lot of money, that is.

Speaker 20 (01:57:29):
Yeah, well the guy was talking, it'd be uh, why
it's just to swap the engines on. But that be
something to look into.

Speaker 5 (01:57:36):
Or just oh no, no, why would you do?

Speaker 6 (01:57:38):
All of that? Depend on what's you get a motor?

Speaker 5 (01:57:40):
For sure? Yeah? Sure? Really, well eventually the same thing.

Speaker 6 (01:57:45):
Well, if you get a rebuilt motor and put it
in there, no, you're way ahead of the game. I
wouldn't put another used one in.

Speaker 20 (01:57:51):
Yeah, correct, because then the motor would be warranteed.

Speaker 8 (01:57:55):
Right.

Speaker 5 (01:57:56):
Okay, if it's two or three great is god? What
would it be to rebuild the motor?

Speaker 6 (01:58:01):
He has eight to ten probably.

Speaker 5 (01:58:05):
How about to move in exchange?

Speaker 6 (01:58:07):
So that's all together? Yeah, that's all in one.

Speaker 20 (01:58:12):
Okay, sorry, bet j sts some to g and see
if we can get a couple couple more hundred.

Speaker 6 (01:58:18):
Miles out try that first? Sure?

Speaker 20 (01:58:21):
Okay, what was the name of that it's called.

Speaker 6 (01:58:23):
A BG product and it's the motor oil additive or
the initials are m A. You can get it on Amazon,
you get it NAPA, a lot of different places.

Speaker 20 (01:58:32):
All right, I'll try that. I was maybe thinking maybe
it was something, you know, just maybe like the ignition.

Speaker 5 (01:58:38):
Maybe, Hey, Kevin, is it possible? Is it possible that
that a BG product could clean it up and he
won't need the repair.

Speaker 6 (01:58:47):
It would prolong it. He will need the repair eventually,
but it is sludge that contributes to it. So if
he can clean that up, he make it some miles
before he has to do it.

Speaker 5 (01:58:55):
Yeah, how many miles?

Speaker 6 (01:58:58):
He's probably on borrowed time now. But you know, if
he can clean it up and get another five ten thousand,
another year out of it for he has to do it,
why not?

Speaker 5 (01:59:07):
All right now, JP, you have a comment on the
TikTok band. Go ahead?

Speaker 17 (01:59:13):
Yeah, guys, said, good afternoon. Just a couple of things,
and I got most of this off summary from the
Supreme Court ruling this morning. But the biggest issue with
TikTok's ownership is the potential for accumulating data off of
people's phones, and sixty three percent of the US population

(01:59:37):
from twelve to seventeen years old has that app on
their phone. The concern is that China will be accumulating
data on those people, and twenty years from now, when
they're elected to be in Congress or they're in the military,
they could come back and blackmail those people with all
the information that they've got on them.

Speaker 5 (01:59:57):
Sure can.

Speaker 17 (02:00:00):
And the other aspect, Mark was saying that what happens
if they don't get rid of it on the nineteenth
What I had heard was there's a five thousand dollars
a day per user fine for any corporation that supports
that platform after the nineteenth, So it would turn out

(02:00:23):
to be a one point seven billion dollars a day
fine to continue to operate that platform on your service.

Speaker 5 (02:00:34):
Wow, that's a lot of money.

Speaker 17 (02:00:37):
Well, and that's why they're saying that the legal departments
of these corporations just can tell we can't even afford
to wait one day in case the nineteenth, the twentieth,
which new president comes in. That's one point seven billion
if they decide to come after us. And there's a
five year stature of the limitations on that. So even
if Trump were not to go after them for the

(02:00:58):
fines the next president could.

Speaker 4 (02:01:00):
I don't know how, Like I don't know how Trump
could do anything to change this right now besides negotiate
something the enforcement of those fines. Though, as we know
just from the student loan debacle where some people I
ended up paying for their college, we know the president

(02:01:23):
can do certain things even if the Supreme Court rules
one way, you're not supposed to do that, but they
still do it. So I guess he could tell the
Justice Department. Just like Biden told the Justice Department to
go after Trump, he could tell the Justice Department not
to go after TikTok. So I mean, I don't know
how any of that's going to unfold. Did you notice Tom.

Speaker 5 (02:01:44):
How I got some political shots in there. We gotgage Yeah,
go ahead.

Speaker 17 (02:01:51):
Included language that the executive Branch could offer a ninety
day waiver extension if there was substantial progress in the
transaction of selling the corporations, and.

Speaker 5 (02:02:05):
There hasn't been any.

Speaker 17 (02:02:06):
And the Biden administration doesn't think there's been enough progress.
They questioned whether they would have the authority to.

Speaker 21 (02:02:12):
Do it now.

Speaker 17 (02:02:12):
Trump tomorrow or on Monday may know that there is
substantial progress, but it's still one day after the after
the band should have started, and that puts everybody at
risk of a one point seven billion dollars fine if
they operate one day into it.

Speaker 5 (02:02:32):
Got it, We got to take a break. I'm Tom
Martinez three oh three seven one three talks seven one
three eight two five five. Don't forget Compass Insurance Group
for insurance checkups three oh three nine nine six nine thousand.
Get the best prices or know that you're paying great
prices three oh three nine nine six nine thousand. Go

(02:02:54):
with a sure thing Denvers best Roofer Excel roofing dot com.
You don't pay a cent until you're ten. Time for
an insurance check up free, no obligation. In comparison, call
Compass Insurance paying too much your coverage at dozens of
insurance companies find out now three all three seven to
seven to one help. You'll think you're his only customer

(02:03:16):
when you choose Frank durand the real estate Man dot
com to list your home with Remax Alliance three all
three nine two zero sixteen twenty two. Hi Tom Martine
here three all three seven one three talk seven one
three eight two five five. Randolph has a comment on

(02:03:39):
fix at twenty four to seven. Go ahead, Randy Randolph.

Speaker 2 (02:03:42):
Yes, I just had twenty four to seven at my house.
Over the years I've I've had a lot of their competitors.
Every other one, instead of today, had always tried to
sell me something. The last one wanted me to get
a whole new furnace. These guys, they spent an hour
and a half scrubbing and gotten everything immaculate. And then

(02:04:03):
at the end, I said, so, what's wrong and they
said nothing, Everything looks great. Have a great day. I
am so impressed with them. That's why I'm taking the
time to call. I want to thank you, oh man
them and they are outstanding. I can't say enough.

Speaker 5 (02:04:20):
Yeah, they're good people.

Speaker 2 (02:04:21):
Pognician with Steven and his associate was I hope I'm
pronouncing that right. But anyway, they could not have been better.
Even offered to buy him lunch and they said no,
thank you. But I want to really thank you for
that because they were wonderful.

Speaker 5 (02:04:40):
You know, Randolph Randolph, I do believe in them and
my sponsors in general, that that extreme clean is incredible.
Now here's the good news. Here's what they did. They
may have lost money, and I don't mean that in
a bad way. But you know, they do way more
work than that calls that than they charge for that call.
And here's the bottom line thing.

Speaker 2 (02:05:01):
You know why because I'm I'm by their membership group.
So oh my god, I forgot that I was a
member and then they came out there.

Speaker 5 (02:05:09):
Oh my gosh. You know what. Now here's the thing.
But they know when they do a service like this,
whether it's for the thirty nine bucks or for the membership,
they know that now when you need something, you're not
going to hesitate to call him, are you?

Speaker 2 (02:05:24):
Absolutely? In fact, that's told me that when it comes
time for my air conditioner, they've got the job. And
if anything does go wrong, they're the people I'm going
to be dealing with.

Speaker 5 (02:05:36):
That's so good. You're going to our conditioner this weekend.

Speaker 2 (02:05:40):
No I'm not. But here's the I am. I am
months down the road and I want them to handle everything.

Speaker 5 (02:05:47):
I love it. They sponsor. H my god. Yeah, he's this.
This is the real deal. And you know what, here's
the thing. You know, I got to tell you story.
So years and years and years ago, I didn't do commercials,
many many, many many years ago. Then business, the business

(02:06:10):
change right.

Speaker 4 (02:06:11):
And well, hold on, I've always wanted to ask you this.
I'm pretty sure I know the answer. But when you
were with certain news stations on TV, you really weren't
allowed to do spots, right.

Speaker 5 (02:06:24):
No, that's not exactly true. What it was is this.
When I was on Channel four, they didn't they didn't
want me to do any TV spots. The radio spots
they kind of just didn't really address. Okay, I mean
I got paid to do spots as long as it
didn't filter into my TV work, they were fine with it.
But I didn't do them for another reason. No one

(02:06:47):
wanted me to do them. And they didn't want me
to do them because they knew when I do commercials
or when I get calls, that if I recommend somebody,
there's going to be hell to pay if something goes wrong.
When they were afraid of inviting negative calls and backfiring

(02:07:07):
because truly, I see when people have a problem with
somebody who advertises on Channel nine or Channel four or
somewhere else, they don't call Channel nine and complain about
that company. They call the company because they don't associate
Channel nine with a particular person. But when I do
the commercial it's me, so they call me. So I

(02:07:32):
put a personal spin on commercials now and it wasn't
just like and I hate to say this, but a
talent meaning. And they're all very good, by the way,
but they do talk shows about shows about other things,
and they're not consumer advocates. When I do a talk
show about stuff and then advertise that stuff that has

(02:07:53):
a real, real, real deep connection and it also has
potential for abuse. I mean, if I'm telling you this
is how you get this done, this is what you
should do, this is what you shouldn't do, and then
I also tell a company that can do it. If
I wanted to be a crooked bastard, it could be terrible.
There could be terrible recommendations and people a lot of

(02:08:15):
them would trust me, but that trust would only go
it would run out without credibility. You don't go forty
five years recommending bad people. So what we do is
is I developed doing spots for only people that agreed
in writing that if anything went wrong and I thought

(02:08:38):
they did anything wrong, they would change it. Nobody does that. Okay,
that was my condition. If you want to advertise with
me and I tell you to reverse it or not
to do it or refund. You have to do whatever
I ask, unquestionably, because I can't have people being even
thinking they're being cheated. But that doesn't mean I saw

(02:09:00):
with the consumer every time either. So the bottom line
is this, I started doing this kind of endorsement years ago,
and instead of turning backfiring, businesses loved it because they
measured up. And in fact, that's the way the model
has been ever since. But one thing I'll tell you

(02:09:20):
for sure, you can't lie and get away with it
for long. You can't be a bad company and get
away with it for long. The truth comes out all
the time, all the time. You can't hide it. So
you know, we've had over the years, maybe a handful
of people here and there that have tried to BSUs

(02:09:41):
that said they were good people. We've also had mark
as you know, really good people when they started out
and they got in trouble. They got too big too fast.
You know, there's no perfection in business. There's only striving
for perfection. And then there's other people. They're victim to circumstances.

Speaker 4 (02:10:01):
We happen to be talking about uh neo orthodonics I
think yesterday, and they had to file chapter well, they
filed chapter eleven and it looks like it converted to
a seven and they're gone.

Speaker 5 (02:10:12):
But really, the nail in their coffin.

Speaker 4 (02:10:14):
In fact, like I said yesterday, the coffin and the
nail in the coffin, I think was covid AT that
shut down a lot of things like that.

Speaker 5 (02:10:23):
I know, I know. Anyway, we have more coming up
on the Troubleshooter Show. Go with a sure thing Denver's
Best roofer Excel Roofing dot com.

Speaker 14 (02:10:32):
You don't pay a cent until you're content.

Speaker 5 (02:10:37):
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nine two zero sixteen twenty two. Hi Tom Martina, your

(02:11:04):
Troubleshooter three zero three seven one three talk. Let's go
to Elliott. Elliott, Welcome to the show. What's happening?

Speaker 21 (02:11:12):
Well, I heard a gentleman talking about twenty four to
seven and she was very pleased with them. And this
wasn't recent, but they have been out to my place before.
They looked at my furnace and my air conditioner too,
and everything. Yes, everything's true. They they come in, they

(02:11:35):
get the job done. They I mean, they're polite. They
wear the little booties, you know, so they don't reach
v floor, you know. I mean, they're very respectful, very nice.
I think the guy that the tech that came out,
his name was Bill. But I was able to get
in on a couple of your specials, you know that
you had, you know, where they come out and and

(02:11:57):
it's it's a deal, you know. I think it was
like a twenty nine dollars, you know, and they you
spent about an hour and a half down there in
the base, I know, Ernest, you know, I couldn't believe it.
And they vacuum everything, wipe everything down, clean it, take
everything apart, put it back in and just you know,
it's like thank you, you know, and it's like twenty

(02:12:19):
nine dollars and it's just no.

Speaker 5 (02:12:21):
You know, Elliott. Yeah, and twenty nine is their special
special and it's usually thirty nine and even that is steal.
But here's what I want to tell you, Elliott, they
know they did that, and they know if a friend
or a neighbor or yourself ever needs something, you're going
to remember.

Speaker 21 (02:12:35):
That recommended them and told them here's who you call.
And just such a such a good experience, you know,
not getting kind of pushed into a corner. Oh well
you need this now, and we have this switch and
this wire, and it was just straightforward. They were done
and it's like thank you, good day, and it's like, damn.

Speaker 5 (02:12:56):
Thank you, brother. I appreciate the information man that's fixing
twenty four cents. We believe in our sponsors, that's the
whole deal. We believe in what we do. Don't forget
referral Liss dot com for great people, referral Lis dot com,
and don't forget to save all your problems for me,