The Troubleshooter 5-17-24

Episode Transcript

(00:00):
Yea ripped news. You need advicewhen you don't have come running just as
fast as we can. Shooter's gonnahelp coming. Man Dix is the Troubleshooter

(00:21):
Show. No Tom Martino, HiTom Martino, your Troubleshooter three oh three
seven to one three talk three allthree seven one three eight two five five.
Get the x'es off the phone,Open up those freaking lines. Let's
get this open for business. Comeon, This isn't Michael Brown Show.

(00:42):
We actually take phone calls here.We talk to people Dragon anyway, welcome.
What you need to do is callif you have a problem, question,
complain. But I want to startout saying something I hope, I
hope you understand what I'm saying,because there's nothing like being misunderstood. Is
Mark on remote, I don't knowhe was going to be, but I

(01:07):
don't want to be misunderstood, Andevery time I talk about this, Mark
misunderstands me. So I'm gonna I'mnot gonna even bring him up right now.
If he's not on, he'll haveto speak for himself. But I
brought this up one time, andit had to do with the NBA and
an owner in the NBA, andhe was in his apartment, in his
penthouse, and he had a girlfriendthere, and he was talking about black

(01:30):
players, and he was saying somepretty disparaging things here and there. But
in actual practice, he never everonce in fact, he had mostly black
players and never once really discriminated againstthem. Now, listen carefully to this
argument. I really want you toweigh in on this. I'm serious.

(01:53):
So he never really acted out whathe thought, but he said a few
things. I don't know. Hejust said a few things about black players.
How do I even forget what hesaid? It's not something we'd be
proud of saying. And as aresult, there was a move to get
him to sell the team and getout of the league. They didn't like
him. Now I want to saysomething because this has something to do with

(02:15):
today, with what happened recently withthe Kansas City field goal kicker. I
don't know what his name is,but the guy with the beard. He
gave a commencement exercise speech if youhaven't heard about it, and he talked
about to women. He said,one of the best things I'm sure you're
looking forward to is becoming a momand a house or a wife and a

(02:38):
mom and having a family or whatever. I mean. Listen, I didn't
hear the whole speech, but here'sthe whole point. The point is this
the guy in the NBA who saidthings about blacks but doesn't act on it.
He simply has private feelings and thoughtswe may not agree with, but

(03:00):
they're private. They're feelings and thoughts. In fact, he never even said
it publicly. His girlfriend taped himin a privacy situation, and then once
he was recorded, his private thoughtsand feelings were made known. Now this
place goal kicker or excuse me,this field goal kicker. He made his

(03:22):
thoughts public about family, about sin, about different things. Okay, he
made his thoughts public. Does hestill play football the same way? Yes?
Did he ever do anything on theteam that would hurt the team?
No? But because he expressed histhoughts, his innermost beliefs and thoughts,

(03:47):
now people are calling for Kansas Cityto kick him off the team. Here's
my point. If people have thought, thoughts, and feelings that are not
in line with the mainstream, orthoughts and feelings that they do not act

(04:10):
on, they just have thoughts andfeelings. Like someone may say, oh,
I think almost sexual he is disgusting. Okay, if someone says that
but they never act on it,they don't discriminate, I mean, or
they say I don't like this,or I think these people are lazy.
I don't care what it is.If they have an ignorant, stupid thought,
as ignorant as we may think itis. Are they allowed to have

(04:35):
those thoughts and feelings and still exist? And if you don't think they should,
then I have a very simple proposal. You should if you think that
NBA owner should not have a teambecause of his private thoughts and feelings,

(04:58):
not something he's done. Now,if he discriminated against players or did something
on the team, he should gethis ass kicked out of the NBA.
But he didn't. He was expressingprivate thoughts, our innermost sanctum. We
all have thoughts, I know,we do. You walk in a room,
you go that guy's in a hole, or that woman's that woman stinks

(05:19):
or she's a bitch, or she'sbeautiful or whatever. We all have private
thoughts. Now, if you're goingto punish people for private thoughts and feelings,
it's not fair, and I'll tellyou why. For example, the
guy with chick fil A talked aboutmarriage. Okay, we may not agree

(05:39):
with him. You may not agreewith him, but he never discriminated in
his place of employment. In fact, it's always voted consistently one of the
best places to work. So butthink about it. He had some thoughts
and feelings. The guy at theNBA had thoughts and feelings, and the
guy now at the NFL has thoughtsand feelings. Once we know those thoughts

(06:00):
are feelings, then we call foraction. Chick fil A shouldn't have a
place in Chicago's airport. Chick filA shouldn't have a place anywhere. You
know, in Denver, they weretrying to get Chick fil A out of
the airport. I don't even knowif they're in the airport, but okay,
and then now they want this guykicked off Kansas City and the NBA
guy shouldn't own the team. Thepoint I'm making is this, if we

(06:23):
are going to be consistent by penalizingpeople for their thoughts and feelings, we
should do a questionnaire before they're allowedto own a team. We should do
a questionnaire before they're allowed to playfootball. We should do a questionnaire if

(06:44):
you own a restaurant, or acorporation. Why not. I mean,
what we're saying, are we sayingthis, it's okay to have those thoughts
and feelings until we find out aboutthem. Now, Remember they're not they're
not going out and preaching. Thisguy at Chick fil A did not go
out on a soapbox, someone askedhim in a private, in an interview,
a public But he wasn't going outcampaigning against gay marriage. He never

(07:08):
even thought about campaigning against it.But his thoughts were expressed at one time
or another, Like the NBA guyhas disgusting Who might think he is or
even the field goal kicker for KansasCity. If we think he's disgusting,
If we think these people are disgusting, how many other players in the NFL,

(07:30):
how many other NBA owners, andhow many other corporate heads feel the
same way. We're never gonna know. So what are we saying? It's
okay to feel that way as longas we don't know it, or you
shouldn't feel that way, think aboutit. We want them penalized once we

(07:51):
understand what they think, not whatthey're acting on what they think, and
if that's going to be consistent,then what we should do is have a
questionnaire that we give to everyone incorporate America, in athletics, athletes,
NBA owners, and FL owners.How about this, how about Hollywood producers

(08:16):
executive producers. Why don't we justdo a questionnaire and if they don't answer
it correctly, then we know fromthe beginning they shouldn't be in there.
I mean, because that's really whatwe're saying. We are saying that if
you think or feel a certain way, you're not allowed to even if you

(08:37):
do not act on it. Tom. But that's the whole genesis of the
wol culture that they have. Younoticed I didn't use the word a woke
or a conservative or liberal because Ithink it goes both ways. I think
there are people who are conservative whofind out someone is ultraliberal next door to
them. They never knew it,and now they don't want them as a

(08:58):
neighbor. Okay, but keep going, what are you saying? I think
it's a whole world culture where thediversity is only diversity if you think the
way they do, it's diversity aslong as you agree with me, it's
not true diversity. But what I'msaying is also the NFL, to their
credit, said the guy is apublic He did it on his own time.
We're not doing anything about it,of course not. But the people

(09:22):
who want him to leave, thenI'm going to answer those people. If
you think he shouldn't be a fieldgoal kicker in the NFL, how many
other players feel the way he does, a lot of them, probably you
don't know. So what are yougoing to do to find out? You're
gonna route him out? Or areyou happy if they have them secret those
feelings secretly. It's a very simpleproposition. Everyone should feel and act the

(09:48):
way, not act. Everyone shouldfeel and believe anything they want, and
we should not care. The onlytime we should care is if their thoughts
and feelings become actions against others.That's actions against others. You can have
sickos among us. There are people, and they're not always sickos. They

(10:11):
just disagree. There's nothing fricking wrongwith disagreeing and having your own feelings about
things, even if it's anti gaymarriage, even if it's anti Hispanic or
anti black or anti Jew, evenif it is it's disgusting. I don't
have those feelings, but you knowwhat, if someone does, they are

(10:35):
allowed to as long as those feelingsand thoughts do not translate to discrimination and
hate and violence there. I amso sick and tired of people going on
witch hunts unless they are acting outand violating someone's rights, leave them alone.

(11:01):
God Almighty, I'm telling you you'reas bad as Nazis. I'm Tom
Artino. We have more. I'lltake your calls right after that. Go
with a sure thing Denver's best rooferExcel Roofing dot com. You don't pay

(11:22):
a cent until you're content. Timefor an insurance check up free, no
obligation. In comparison, call CompassInsurance paying too much your coverage at dozens
of insurance companies find out now threeoh three seven seven to one help.
You'll think you're his only customer whenyou choose Frank durand the real estate Man
dot com to list your home withRemax Alliance three oh three nine two zero

(11:46):
sixteen twenty two man Kai Tom Artinaon her waterprooch dot net. The best
water systems, the lowest prices anywhere, and I mean you will never find
better drinking water for fourteen hundred bucksthat you're saying never by bottled water again.
Three oh three eight six two fivefive five four. Okay, I'm
gonna go to the phones, andthen I'm going to address Don Don lou
Is, one of our YouTube morons. Don love to hear from you.

(12:09):
He identified himself as black, soI wouldn't have known that, but he
said he's black. That's why Ibrought it up. And I do want
to address a couple of things hesaid about my little tirade about thoughts and
feelings. I said, thoughts andfeelings if you don't act on them.
I want to know what people think. I want to know how they feel.
I do. If they express it, I'm all for it. I'm
all for hate speech if they ifthey feel that way, because I want

(12:33):
to know who they are. Iwant to know how people feel. But
if they don't, that's fine too. Here's what I'm getting at. We
shouldn't we act as if if wesee hate speech on social media, oh
my god, I'm gonna die.Who cares. You can ignore it,
or you can tell people, butyou can separate the idiots from others.
I don't care. If I wantit leads to violence, well, I'm

(12:56):
not saying you advocate violence. Mark. I'll look how this going on with
Jewish people across the country. ButI'm not talking about violence, right,
I'm not talking about advocating violence orbreaking the law that's breaking. The most
of it start with hate speech.Well maybe it does, Mark, but
you know what, the hate speechis not against the law. How about
that. I think as long asthings are not against the law, we
shouldn't bridge our freedoms. It isagainst the law if you're on the right.

(13:22):
Okay, now listen, here's whatI'm saying though, and thanks for
signing on. So all I'm sayingis I want to know what people feel.
It's not going to kill me tosee hate speech. It's not going
to kill me to hear some idiot. I'll ignore the idiot. That's what
I'm getting at now. As faras just one thing Lou said about he
says, you know, I wantto know what they feel and think.
Okay, fine, But if youwant to be consistent, don lu said

(13:45):
they have a private They do.They have a private enterprise. It's like
a boys club or just an exclusiveclub, not a boy's okay, an
exclusive club. So they don't wanthim as an owner anymore. That's fine,
But how many others feel the sameway. But you don't know it.
So if you're going to be consistent, then before they become an owner,
give them the quiz. Give themthe quiz. How do you feel

(14:09):
about blacks? How do you feelabout you? How do you feel about
this? How do you know whatI'm saying? You're going to let decide
who you're going to kick out basedon catching him in his apartment. What
you do is just come right outin the open and say this. If
you're going to have a restaurant atthe Chicago Airport like the mayor was,
then like the mayor didn't want chipfl A there, then you must believe

(14:30):
in gay marriage. So I'm goingto do a survey on all of the
restaurant owners. I mean, whatI'm getting at is you you route out
who certain people who happen to speakof something, So you're on a witch
hunt or are you going to beconsistent? Let's just be That's what I'm
getting at. If you're totally openand honest, you will see how ridiculous

(14:52):
it is if we had to doa questionnaire to see where people stand before
we are going to be friends withthem. Feld did an ingenious episode on
this ingenius. He was trying tobring out the idea that when you know
how someone feels, it may changethe way you feel. But should it
or not. Remember they were goingto this one Italian restaurant for years and

(15:15):
years and years and they love theguy. Do you remember the episode Mark?
So of course I do. It'sthe abortion EPs, that's right,
Janet started? Is that a ning? Janet? No? Elaine, I'm
sorry, Elaine. Elaine starts talkingabout abortion that she finds out the guy
is totally against it, she's totallyfor choice, and blah blah blah.
It all blows up. Anyway,I'm going to go to the phones and
talk to Joe. Joe, what'sgoing on with your two thousand and one

(15:39):
blazer? Your Chevy blazer? It'sa two thousand and one? How many
miles on it? Hey? Tom, it's Joe two hundred thousand? Whoa
too? And you're calling because youhave transmission issues? You should call because
it's for my daughter and she's neverresponsible and want and so I just kind

(16:00):
of did you wait, wait,did you just buy this for him or
did you did they have it?You know, I had done some work
for got, an old friend ofmine, and he had it laying around,
and he was like, just takethat thing and see what you can
get out of it. So Igot it for just some labor that I
did and yeah, well, youknow you're gonna have problems with it,

(16:21):
right, What is wrong with it? Yeah? Yeah, So what it
is is I was having shifting issuesand I went and she couldn't get in
reverse, and went and got itand brought it up here yesterday and then
I ended up having to put threecourts of transmission fluid in it. So
my question for one of you know, yeah go ahead camera transmission or something

(16:44):
like that, would be is theresomething that addative or anything that I can
do, Like I'm looking for someJesus magic juice for that thing that's going
to do a little American. Nowwe're talking about this, what are the
symptoms by the way of the transmission? What are the symptoms? So when
I it seems like it skips rightthrough second gear, It goes from first,

(17:07):
barely hit second, then goes tothird. That is no issue at
all with me. I don't careabout that too much. The other issue
that I'm having is it every oncein a while, you you can see
the RPMs go up, which tellsme that it's okay. I get it.
I get enough to I know enoughto say this, Joe, it's
broken. The transmission has two hundredthousand miles on it. Jeff. Yeah,

(17:29):
you can't just grind grind something up, put it in a can,
pork down the dipstick and hope itgoes. We're supposed to No, No,
a two hundred thousand miles Chevy BlazerTRANSMISSI would last how long? So
you're on bar all time, Joe? But what's the cheapest way he can
get this thing running? Do youthink it's going to require overhaul or if?
I mean the cheapest way is onceyou open it to go through it

(17:49):
exactly. So I mean it justdepends on the extent of your damages.
So if you're capable, Yeah,how much? I mean what if he
removes the rep places with the junkyard transmission with maybe thirty thousand, it's
a roll of the dice. Buttrying to find a thirty thousand mile of
for now for an one? Goodluck with that? Is this? Jeff?

(18:10):
Yes it is, Hey, Jeff, So listen, then what do
you think it's got two hundred thousand? The car has never been wrecked.
It's otherwise in pretty darn good shapeto pull that transmission and go through it
and put put it back in there. What just off the top of your
head, I won't hold you toit. What do you think that's kind
of running? Just depending on howmuch is found at the time of disassembly.

(18:33):
Low sides probably a run around twentyfour to twenty five hundred, High
sides probably kissed them four Yeah,okay, well I appreciate that. What
do you think the car would beworth? Man? After you do that,
though? How's the engine? Oh? I don't think it's worth I
don't think it's worth you know,I don't know. Twenty five hundred bucks?

(18:56):
Totally no, But I mean onceyou do that work, though,
there is value to having. Yeah, what I'm trying to do is get
her down the road for about twoyears. That's the body in good shape.
Yeah it is. It's a nicelittle truck. Go ahead. That's
kind of the other's a train ofthought too, though. I mean,
okay, so, yeah, fourthousand's worth more than the vehicle. But

(19:17):
take that same money and what areyou going to buy a vehicle for four
grand? What are you going toget you're most likely going to come see
meet or Kevin or somebody anyway.And what we're getting at is math doesn't
lie. Life is its own teacher. If you spend your saying four grand,
maybe you get by cheaper. Butlet's say four at the outside.
The engine, though, that hastwo hundred thousand miles. Now that can

(19:37):
go much farther if it was takencare of. But was it? Yeah?
Well how about the interior and thebody? How's that it's? Then
it's in really good shape. There'sno tears on the interior. And tell
me why you're going to go downthe road for two years? Tell me
why you're looking at two years?Gets to get her and her new husband

(20:00):
a little further away from me becauseI can't. I'm not going to do
this forever, and I'm just tryingto help her mainly. Well, you
know what would be better? Tellme? Do they work? Yeah?
Okay, well you don't. Yougot this for some work you did,
so you can probably sell it forpennies, but you But but what you

(20:22):
do is you give them a gooddown payment on a new car that has
special financing and a ten year warranty, and then you know, then all
they have to do is ensure itand make the payments. Yeah, that's
kind of a good idea. It'sa really good idea. Because I'm going
to tell you this, if youadvertise the cost of that to getting this

(20:42):
used car then another used car plusall of the repairs, I have made
this a case of time and timeand time again. Your money ahead if
you if they take care of itand do the maintenance and take it advantage
of the warranty. If you There'sanother thing, if you can find a

(21:06):
cherry used car that we all hearabout that's not out there for four or
five grand, that'll last you tenyears. This used to be the case.
Every once in a while we'd comeacross one. But then nowadays you
don't find you don't find him anymore. I mean you might one in a
thousand. I'm just thinking, youknow what, I would give up the

(21:27):
ghost. I would I would givethem a down payment. They can they
qualify for a loan? I don'tthink so. Well, don't don't co
sign. That's where whatever, youdon't go. No, but okay,
well they can't even qualify for aloan. I don't know what to tell
you. I mean that would havebeen a good idea, really a good

(21:48):
idea, but the best to you. Man. We gave you our opinions.
Aaron. What's happening in Aaron?What's going on? Hey? Tom?
I have a twenty one cross track. I've got tail damage last summer.
I got an estimate from a shopand Boulder and it was about ten
thousand dollars. Well is insurance goingto cover it? Man? Yep,

(22:12):
State Farm is covering it. Allright, hold on, hold on a
second and I'll come right back toyou. Okay, because you said a
couple things that concerned me. Oneis called State Farm. Go with a
sure thing Denver's Best roofer Excel Roofingdot com. You don't pay a cent

(22:33):
until you're content. Time for aninsurance check up, free no obligation comparison
call Compass Insurance paying too much yourcoverage at dozens of insurance companies find out
now three O three seven to sevento one help. You'll think you're his
only customer when you choose Frank durandthe real estate Man dot com to list

(22:53):
your home with Remax Alliance three threenine two zero sixteen twenty two. Tom
Martino, your troubleshooter three all threeseven one three talk three all three seven
one three eight two five five.Aaron now has a question about bodywork where
we were talking about. So,Aaron, where did we leave off here?

(23:17):
Go ahead, sir, Yeah,I brought the car into a body
shop in Boulder. Yeah. Andthen when I got it back, I
noticed, like a something was wrongwith the roof. And the guy was
like, now you're just seeing areflection. I'm like, okay, but
what did they do to it?Though? Like how much did they do?
And what did they do? Tenthousand dollars? They repaired the replaced

(23:38):
the hood and repainted it and thenPDR the rest of the car. Okay,
and what Okay? So basically haildamage, body shop repair, unhappiness.
What is the unhappiness? Specifically thatthe hood, I mean should be
the lid, the roof, thethe paint, the panels, the front

(24:02):
and left vendor panels don't line upwith the A pillars, the foot doesn't
line up with the bumpers. God, okay, we're talking mad, We're
talking major stuff. I mean theydid bad. I mean you're talking about
a bad job all around, Ibelieve. So when I how did you
find this body shop? Man?How'd you find them? It was a

(24:26):
State Farm preferred vendor. And thenI did a query on them, and
well, State Farm sucks, andI imagine their vendors suck. And I
don't know what to tell you,man, So, okay, does State
Farm say? Does State usually whenyou use a preferred shop, State Farm
says they're going to stand behind it. So what are they going to do
about it? H Yeah, Sothey said I can bring it back to

(24:52):
them, which I did. Andso there was nibs in the hood,
which are little paint sticking up throughthe clearcoats and they were really sharp,
and so they fanded them off,but they didn't do any kind of refinishing.
And I asked them if they couldline the bumper up with the hood,
and they said they'd try, Andinstead of lining the bumper up with
the hood, they just gently closedthe hood so that it latches. So

(25:15):
it still sucks. If you tookthis car to someone else, they would
agree that this sucks. I didtake it to someone else. I went
on to Super of America's website.Yeah, and got a body shop from
Super of America that's nearby me.And they want twenty thousand dollars. What
do you mean what is your carworth by at the time of hal damage,

(25:40):
probably like twenty four Well then itwould have been totaled, which was
yep. So you got a coupleproblems here. You got to fight.
You got to fight for this tobe totaled. Okay, I mean you
got to fight State Farm. StateFarm is a bad company. I told
you that before. You're going tohave an uphill battle. But you're going

(26:03):
to have to fight for them.It's it's not a matter of body work
anyway. It doesn't matter what theydid with the body because you're saying that
this news shop says to make itright would be twenty grand. Yep,
that's what they're saying. It willstart at They need to pull the startup,
so it could be it could bethirty grand. Yeah, well I

(26:23):
don't I don't know, because theysaid they wanted to pull the roofliner to
see how the damage was stacked outof the roof, to see if the
roof needs to be cut off andreplaced. So what does your State Farm
agent say, like a good neighbor, State Farm screws you, Yeah,
exactly, So what did that whatdid your good neighbor tell you they authorized

(26:45):
I think eight hundred dollars in bodyworkto realign the panels. They also left
off chunks of plasts. Listen,I'm going to tell you something. You
what year is this? Did yousay twenty one? At twenty one crosstrack?
Yeah? Now on a twenty one? How many miles on it?
Okay? So it's pretty pretty good, pretty nice limited? Yeah? Oh

(27:11):
man, I don't you know.I don't see how you're ever gonna get
See, you went to their preferredshop, so yep, they should have
told you it needed to be totaled. Yes, you're I don't see how

(27:33):
you get around this with State Farm. If it was another company, we
could call them. State Farm doesn'tcare. I mean, they don't care.
They just you're gonna have to suethem, literally, sue them for
a new car. You're gonna haveto sue them for not a new car
for total Yeah, I mean youhave to sue them. I would call
it bad faith, is what Iwould call it. I don't I think
bad faith. Yeah, that appliesto all insurance. They're not paying what

(27:56):
they should pay because there's no otherway to do it. They will not,
and you might mention that to them. I'm suing you for bad faith
if you do not total this car. I went to a preferred shop.
Now you got to get I thinkmore than one opinion, more than one,
okay, that the car should havebeen, that the car should have

(28:17):
been totaled. Super U of Americabody shop is fine, but I would
get two more body shops to saythis car is going to take twenty grand
or more to fix. Now makesure they say twenty grand. Are they
saying twenty grand because of what thefirst shop did, or are they saying
it would have been twenty grand?No matter what they're saying because of what

(28:41):
the first shop did. Well,then that screws you because then that's not
totaled. If they're blaming the firstshop. Now now you have an action
against the first shop. So yousee, it would have been better if
they told you, Aaron, thisdamage should have totaled the car. It
would have been about fifteen grand.I should be oh, yeah, fifteen
or twenty. But they're not tellingyou that. What are they saying they

(29:03):
could have fixed it for in thebeginning? Ah, that I did not
act. That's the important thing.So I might be off base on the
bad faith. If it turns outthat the first that the body shop did
more harm than good, you haveto sue the body shop if it turns
out. If it turns out thatit would have been totaled anyway, then

(29:26):
you got to go after State Farm. So you got to find out and
let us and let yourself know andact appropriately. Here's another thing. I
would also get another estimate on fixingthat because twenty grand to me sounds excessive.
It sounds like that body shop isexaggerating a bit. I don't know
of any I don't know of anythingthat can't be fixed for for twenty thousand.

(29:48):
That sounds outrageous to me. Toalign body panels, I mean,
is it such a crap job thatwhen I look at that car, I
go, oh my god, isit that bad? Did they use body
putty or did they use replacement panels? They they've used a factory hood.
But it's it's the alignment, andthen they left off like there's some plastic

(30:11):
parts that go bro. That's nottwenty rand. That's not twenty rand.
I'm sorry, that's not twenty grand. I think I think you're being put
together by everyone. Okay, youneed a good, honest to god body
shop that just to correct what's there, not to redo it from the beginning
to end. That's asking too muchto realign body panels and put some plastic

(30:32):
trim and all that on. I'msorry, man, We're not talking about
twenty thousand dollars. Guys, don'tyou agree? Yeah? These a couple
thousand bucks. I mean it's thatmeans, come on, man, I
just think they're exaggerating. Three ohthree seven one three talks seven one three
eight two five five. Go witha sure thing Denver's best roofer Excel Roofing

(30:56):
dot com. You don't pay acent until you're content. Time for an
insurance check up free, no obligation. In comparison, call Compass Insurance paying
too much your coverage at dozens ofinsurance companies find out now three all three
seven seven to one. Help.You'll think you're his only customer when you
choose Frank durand the real estate Mandot com to list your home with Remax

(31:18):
Alliance three all three nine two zerosixteen twenty two. Hi Tom Martine,
you're troubleshooter three all three seven onethree Talks seven one three eight two five
five. I'm gonna tell you anage old problem when it comes to bodywork
men. It's a it's an ageold problem, and that is, I'm

(31:40):
going to a preferred shop. Theysend you a to preferred shops so they
get it done cheaper. That's whythere's no other reason to go to a
preferred shop. A preferred shop.And this is this is a conversation that
takes place to become a preferred shop. Hey man, we're gonna send you
a lot of business, but yougot to treat us right. If you

(32:01):
can shove after market parts in there, do it. If you can get
it done cheap, or do it. If you don't have to paint the
whole car, do it, ifyou can cheap out, do it.
That's what that's the conversation. That'swhat a preferred shop means. It doesn't
mean you're gonna get a good job. Now. There are some good body
shops that are preferred shops, butthey don't stay preferred shops long. You

(32:23):
talk to a good body shop andthey'll tell you why why they're not a
preferred shop. Now. I justdon't know what else to say. But
if you come up to a problem, on your car. Do not go
to a preferred shop, shop shop, shop for a good shop on your

(32:45):
own. Okay, that's what youneed to do, Mark, Or is
Mark still up? Yep? Yep, Tom, you're if you're not a
car person like Jeff or anybody else, how you when you say look for
a good shop? Was how didyou do it? I was just gonna
that's what I'm that's a good point, Mark. Do we have I mean,

(33:07):
really there are I don't know whatit is, but certain categories on
referralss dot com have have kind ofwaned a bit and was one of them
body shops? Yes, for sure, because a lot of our good shops
arts. A lot of our goodshops have sold or have moved out.
So it's not even that during COVIDthey couldn't get parts so they drawl.

(33:29):
Okay, yes, I knew therewas a reason. Now we have Rocky
Mountain Den Services was a paintless dentrepair. We used to have Michael Michael's
autobody from Castle Rock. There's stilla great shop. He sold. He's
not the owner anymore, but Marksays it's the same quality crew down there.
But we and then we had Auroraor autobody for years and years and

(33:50):
years. Then from the old dayspeople I'm just getting I'm not recommending these
places. I'm telling you from theold days. Names Perry and Terry.
Are they still around, guys,Yeah, there's still right. We did
a lot of work for it,so they're good, right, yep,
yep, yeah, So there arestill some good names out there. But
you got a shop and do notdo not use a preferred shop from an

(34:13):
insurant, or don't use it becausethey tell you they're preferred. Just do
your own shopping. I'm Tom Martino. We got more coming up on the
Troubleshooter Show. Go with a sureThing Denver's Best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent. Time for an insurance check

(34:37):
up, free no obligation comparison callCompass Insurance paying too much your coverage at
dozens of insurance companies find out nowthree O three seven to seven to one
help. You'll think you're his onlycustomer when you choose Frank durand the Real
estate Man dot com to list yourhome with Remax Alliance three oh three nine
two zero sixteen twenty two ripped up. What news need? Who you don't

(35:07):
have? Run as fast as wecan. Shooter's gonna help come Man Dix
is the Troubleshooter Show. Now TomMartino, Hey, I'm Tom Martino.
This hour brought to you by Frankto ran the real Estate man dot com.
If you want to know what yourhouse is going to sell for,

(35:28):
you know, more and more peopleare contacting Frank about this. Now you
know I advertise this. He doesit complimentary. He'll tell you what the
house is worth. There are alot of people that are renting homes in
the own now the landlords because ofall the changes and laws, they want
to get rid of the houses,and the people renting want to buy.
So they call Frank and say,what do you think it's a great price
for this house? What should thelandlorder wants to know? What should I
sell it to my renter for?Well, Frank will do that analysis free

(35:51):
of charge three oh three nine twozero sixteen twenty two. And that's something
where you know there's no reason he'snot even gonna get it listed because as
they're selling it to the tenant.But that's what I mean when I say
complimentary. It truly is Frank Randthe real estate man dot com three h
three nine two zero sixteen twenty two. So I urge you to give me

(36:12):
a call with any problem, questionand complaint. We have a new hour.
We have two hour three hours togo on the Troubleshooter Show as today
is Carday. We have Kevin Calkinwith us from Sheridan Auto Tech, Jeffick
camera transmission. And when it comesto cars, we always ask if there's
anything new under the sun, andI know what's new. Deputy Doc has
entered the land of the Evil.He did you know that he bought a

(36:37):
car. I saw it up frontsthe Land of the Evil. Do you
know what I mean by that?Guys? It's got an extensive court on
it. He's got an electric car. Is it all electric or hybrid?
All electric? What made you decideto go with electric? My son said
he wouldn't talk to me if Ididn't buy an electric car. Yeah,
because he believes. He believes thehogwash that you're going to lower the carbon

(37:00):
footprint. Yes, if I couldtalk to him about that, he should
do the real research on that,Not that it matters. I love electric
cars, by the way, Ishould say, not that it matters.
What I'm saying is I think there'sa lot of misinformation on what you're saving
the environment when you consider this.One article was the best I've ever read
on the mining of the coalbalt thebig giant diesel equipment. They used to

(37:23):
do it, then ship it,then make it, and then and then
that's not even the charging aspect throughcoal powered plants, oil plants and other
powered plants. When you look atthe total footprint of an electric car,
it's as much or more than Ieat up tires too. You get half
of the tire life on an EVthan you do the torque. Come on,

(37:46):
absolutely, are you kidding me?No, not at all. Now,
the extra weight and the torque onan EV, you're going to go
through tires a whole lot quicker.I didn't realize that. I didn't realize
that. Okay, what were yougoing to say, Jeff, anything?
So so Doc went with the myth. I was just you mentioned the mining

(38:06):
just not even just the production.It's the waste disposal of everything from the
mining process. Oh No, Iwas running you for the most part,
but you did it to satisfy yourson because of the myth right, Now,
what do you think? I mean, the car runs great. I
love the car. It's a it'sa Hyundai Kona, reasonably priced and it

(38:31):
just it's a really really good car. Oh it is. Yeah, Hyundai's
a great cart. Does it stillhave that ten year warranty? Yeah?
Is that on the battery too?Do you know? I don't think it's
on the battery, It's on everythingelse. So what's your range when you're
fully charged? About two sixty andsee you'll never do more than that,

(38:52):
No, I mean the only time, and when you go up to Blackhawk
and stuff. How many miles isit? It's about eighty miles back and
forth. And then you know,I have a charge in my garage,
so I come home charging a nightand it's no big deal. Okay,
So you're really a dinosaur. Imean you really truly have had cars a

(39:13):
long time a regular Well I'm seventyeight years old. No, no,
I'm saying that as a compliment.So if you're a dinosaur and you've recently
switched, what's the biggest change doyou notice anything? Is there anything?
Oh? Yeah, Like, giveme an idea. The acceleration compared to
my Subaru which was a four cylinderyou know, SUV, which was a

(39:35):
great car. But the pickup inthe in the EV is this amazing?
Did you get a tax credit onthat? Yeah, that's why the price
was so low, So they subtractedit right there? Or are you considering
it? Well? No, theysubtracted off the price of the car.
Really. Yeah, Now that's anotherkind of credit because the tax credit you

(39:55):
got to take off your taxes.Yeah, but I don't pay taxes usually
or minimal because of your the wayyou structured your Yeah. Yeah, and
not that I mean I filed taxnow, I know what you're saying.
Yeah, of course, now thatyou're not a doctor anymore and you're on
your annuity, and you're right,there's not a lot of tax to pay,
right, but you still you canstill write credits off a little each

(40:21):
year. I think, I mean, I think you still get one on
that. We I wanted to putdown a certain amount of money out of
my pocket, and as long asthey came in under that, I didn't
care that they got the room.So you traded your car? No,
No, I gave it to myson. I gave them my car and
a roll of duct tape. Wait, ansists you get an electric car.

(40:45):
Boy, Dad, I insist youget an electric car, but I want
the gasoline car. Well, itwas a gift. So how many miles
on it? Eighty five? Oh, that super is hardly broken in eighty
five thousand. That's a good car, right, yes, no, yeah,
it's been bounced off of just abouteverything. About everything. What do
you oh, well, gift docdrives by braille. Yeah, that's true.

(41:08):
I'm telling you though, Uh,super U Subaru does work. I
mean it, it's a good car. It's a it's a great Colorado car.
I love all the Hyundai line andso this is a Hundai. You
have is a four as a fourby four? Right? No, No,
it's front wheel drive? Is okay, But you know what I realized

(41:28):
last in the past couple of years. If I don't need to go anywhere,
I don't have to be the hospital, don't have to be my office.
If there's a snow day, Ican work here remotely and just not
drive up to the mountains. It'snot it's not a big deal if it's
snowing. Yeah, that's true.But front wheel drive should be pretty substantial

(41:50):
in this state. Okay, Soby the way, that this is an
area where I show that I canlook at everything as an issue, not
necessarily as a left right thing.Democrats are cheering after a Supreme Court rejected

(42:15):
a challenge to the Consumer Finance ProtectionBureau. Now we love it. Yeah,
Elizabeth Warren championed, and the DoddFrank actually did, But Elizabeth Warren
really championed this Consumer Finance Protection Bureau. And what they do is they go
after predatory lenders. Originally that's whatthey were meant to do, and there

(42:36):
were a lot of predatory lenders.But what they also did was protected people
from abuse of late charges, cybercrimes, or let's put it this way.
You made an ach transfer, itdidn't show up, but your bank
said we sent it and it's incyber space somewhere. The Consumer Finance Protection
Bureau really does get involved. Theyreally help, and then we use them

(43:00):
a lot to send people there.There's a place to make a complaint,
and unlike most government agencies, unlikemost, this one is very attentive.
I mean, it really is.So the Republicans, I don't know why,
but they're against it. They're againstit, they say, mostly because

(43:22):
of the way it's funded fiscally,is not act, is not constitutional or
some way. I don't know.If they have no control over the funding,
who doesn't Congress somehow, I thinkit's like the uh, the Supreme
Court. By the way, Yeah, said it's fine, But it's like

(43:45):
the Fed. You know, Congresshas no control over the Fed. No,
but but you're right, but theFed will make sure, depending on
who appointed who, that they areat the behest of the president. I
mean, I know that the Presidentdoesn't say raise rates or lower rates because
these economists know better, but theydon't want to make it bad for a

(44:07):
certain candidate, of whoever their candidateis at the time, don't you think.
Yeah, no, I just wantedto point out that I think that
was one of the big reasons isthat Congress doesn't have direct control over the
funding for the Consumer Protection broad Soanyway, Warren, who championed this whole

(44:28):
thing using the Dodd Frank Act,says that so far it's recovered twenty billion
dollars for consumers. Now, Itruly believe this is a good thing.
I'm not completely sure why the Republicanswere against it, Like you said,
they didn't like the idea that theirfunding structure, that they didn't like the

(44:50):
funding structure. They said, it'snot actually funded through any appropriations. So
I don't understand how it does getfunded though. That's the point. I
don't understand, and maybe it iswrong. I don't know. But the
Supreme Court says there's nothing wrong withit and it doesn't violate the appropriation's authority.

(45:10):
And it doesn't and it's not unconstitutional. So anyway, the bureau's funding
meets all legal requirements. Therefore,the Supreme Court says it's fine and it
will continue. The good news hereis not that one party beat another party,
or the Supreme Court made this decisionor that decision. The bottom line

(45:35):
is, I don't see anything wrongwith this agency. I mean, we
have had great success sending people therefor con for all kinds of weird problems.
Like one guy went to this ATMand they said he got the money.
He didn't get the money. Nowthey don't necessarily they don't necessarily super

(46:00):
oversee ATMs, right, but itwas something that when they started looking into
it, they just said, okay, fine, and they gave the guy
credit in his account. So Ijust speaking of ATMs, I want to
make this clear. If you doATM transactions, I'm now recommending that people

(46:22):
do their own cell phone video ifit's really important, because too many times
the ATM says cash came out whenit didn't, or cash didn't go in
when it did, and the cameraangle does not show, and I'm thinking

(46:43):
what you ought to do is takeyour own video that, I mean,
how could it hurt? Right?Nowadays, videos everywhere, including dashcam video
all right, we have John fullloves them. Yeah, John Fuller loves
dashcams, you know, and cellphone footage. If you think about it,
almost everything we do in life isgoing to be on video because here's

(47:05):
why. When you're in public,even if there's no traffic cam or businesscam
or ring cam or anything like onat that moment, if you start renting
and raving, or someone starts acrime, or someone something goes wrong,
people then take their phones out,so almost everything will be caught on video.
And Tom, one of the firstthings people do when they see somebody

(47:28):
freaking out at the supermarket or Walmart, I mean they start taking their phone
out instead of helping. And Tom, I've seen so many YouTube things where
they have people who have dash camswho are not involved in the accident will
give them this I know, yeahthat they just happen to be there,
right, and the dashcam captures theaccident even though they're not involved. Yeah.

(47:51):
Three three great thing three oh threeseven one three talk seven one three
eight two five five. By theway, eight eight eight heating dot Com
has the twenty eight eight dollar riskfree service fee. That means they'll go
to your house and service one itemand give you a complete assessment, and
if you need more, they credityou the twenty eight bucks. Let me
give you an example. Let's saya water heater. They'll go out and

(48:12):
tune it and flush it and allof that for just twenty eight dollars.
And if in fact it turns outyou need a new water heater, they're
honest about it, they will credityou that twenty eight bucks. But most
of the time they can fix yourtoilet or your water heater or whatever for
just the service fee risk free servicefee twenty eight bucks three h three seven

(48:34):
seven zero two seven seven six Gowith a sure thing Denver's best roofer Excel
roofing dot Com. You don't paya cent until you're content time for an
insurance check up free, no obligation. In comparison, call Compass Insurance paying

(48:59):
too much your coverage at dozens ofinsurance companies find out now three all three
seven seven to one help You'll thinkyou're his only customer when you choose Frank
durand the real estate Man dot comto list your home with Remax Alliance.
Three all three nine two zero sixteentwenty two. Hi Tom Martino, your

(49:20):
troubleshooter. Three all three seven onethree talk seven one three eight two five
On Denverregen dot com Weight loss SemiglueTide compounded form two hundred and fifty bucks
a month if you want to loseweight three oh three seven one three talk
three oh three seven one three eighttwo five five. That's Denverregen dot com.
By the way, Okay, sowelcome to the show. JR.
Has a question about some new fuel. All that new fuel. By the

(49:43):
way, when we say new fuel, we're not just talking about oxygenated fuels
as they used to be in Colorado. Now it will be a special fuel.
In addition to being oxygenated, thereare other additives. JR. What's
happening? Yeah, so a questionfor your car guys with the reformulated gasoline

(50:05):
or as I want to call it, Polis petrol. Yeah, now what
happened was this was for ozone ladenareas or ozone bad ozone problems, right,
and so we used to get awaywith it. Why did we used
to get away with it because wewould get a waiver from the fence and
then Polis when he took office nolonger applied for that or what it was

(50:30):
actually granted to him, and heactually declined it. Now, now,
how can this guy with a straightface decline that waiver which will raise prices
now fifty cents a gallon to adollar a gallon. Yet he claims he
is now fighting to get the waiver. Yeah, he created a problem and
now he's claiming to be a championshiphit. Do you understand that to be

(50:51):
the case? Yes, exactly.The question for the car, guys,
is is it a lower or higheroctane? Is it going to affect me?
But you know what exactly? Doyou guys know what exactly? Look
it up? And you know whoI'm gonna look it up with AI.
Hey, don't call it AI,it's Professor bing B. Don't be disrespectful.

(51:12):
You know Stephanie accuses me. Iswear to God of this being my
second wife anyway, So go ahead, and what do you think JR.
As far as have you looked intowhat it is? I can't find anything
on it. What the additive is? What is the name of the big
yad? Do they just call itnew gas? Are formulated gasoline? Are
you formulated gasoline? That's what theycall it? Okay, they should still

(51:37):
have to meet the same octane requirements. Uh okay, I'm putting it down
right now. We're gonna find outwhat it is. So yeah, I
know my buddy's got a Nissan andhe requires high octane. I got a
motorcycle that requires the reformulated r FGis a type of gasoline blended to burn
cleanly. Yeah, give us allthe pr crap now for Colorado specifically along

(52:00):
the front range. And what isit? They don't get into what it
is? Wait a minute, RFGnow are Yeah, I'm wondering what's it
going to do to car? Howmuch different is it than just the oxygenation?
What are Okay, I'm gonna say, what are the ingredients? I

(52:21):
mean, come on, let's justsee if I come now, Professor Bing
what are the ingredients? Reformulated gasolineis a complex blend. Okay, no,
hold on, it doesn't. Itsays. It says akanes, are
icanes, branched chain kanes, cycloalkanes, alkenes, and a romanmatic hydrocarbons.

(52:50):
Now what the hell does that mean? And also antioxidant additives. This
sounds like a multi vitamin for God'ssakes, and multifunctional additives and a little
viagra. What the hell's that for? I don't know. I'm just kidding
about the viagra part, But whatdo you think? Seriously, it doesn't
really say. It says it actslike oxygenated fuel, like ethanol or MTB

(53:17):
E, but it promotes a morecomplete combustion than those. So I don't
think they know what it's going todo to cars. Who came up with
a damn thingath more to the catalyticconverters and causing them to expire early.
Butane is added to it, weknow that in cars that's not going to

(53:39):
recognize the burn, that it's goingto burn too. Rich. Well,
here's what happened when they did oxygenatedfuels. That kind of defeated the purpose.
When they introduced oxygenated fuels. Youknow what. The big criticism was
right that the fuel mixtures would bedifferent, and you would use more fuel
anyway, because more oxygen is inthe fuel, so your your car would

(54:02):
call for more fuel. So mileagewent down. And even though it clean
burn it burned a little cleaner,you burn more. Oh, they're so
proud of it. They won't tellus what's in it. You know what.
I'm surprised that well I did havewhat's in it. I just don't
know what it will do to cars. I mean, seriously, I want

(54:24):
to know if anyone knows what effectit'll have on cars. I don't know.
So there's other states that do it, but I don't know if it's
new program to everybody, or ifit's a new state. It's new to
just Colorado. No, no,it's any any state. It's any state
that has an ozone problem. Thereare certain standards they put out now.

(54:47):
They say for vehicle performance. Okay, I look this up for vehicle performance.
Now. I don't know if thisis just towing the company line right
here, this AI, because AIis no matter how you look at it
is politically correct, no matter what. Now I do listen, thank you.
I do love it for certain things. But it says here it does
nothing to nothing to hurt performance ofthe car. I find that hard to

(55:13):
believe. Well, I've seen otherarticles to say that it does cause larger
carbon build up problems. Oh really, it says risk cleaner, it burns
cleaner, and it says here mayreduce the incidents of some issues. Actually,
so this is actually telling me.The AI is telling me it's going
to be good for your car.This says low formulated UH quality gasolines will

(55:36):
cause more carbon build up in theinjectors, leaky valves due to seat deposits,
corrosion of sensors, and other problems. Blasphemy. It's not going to
do anything. Professor Bing says it'sgood for your car and good for the
environment. In fact, it evensays that if your Chevy wants to identify
as a Subaru, it's okay too. Three oh three seven, one three
A two five fives Go with asure thing Denver's Best roofer Excel roofing dot

(56:06):
com. You don't pay a centuntil you're content. Time for an insurance
check up free, no obligation.In comparison, call compass insurance paying too
much your coverage at dozens of insurancecompanies. Find out now three oh three
seven seven to one. Help.You'll think you're his only customer when you
choose Frank durand the real estate mandot com to list your home with Remax

(56:29):
Alliance three oh three nine two zerosixteen twenty two. Hi Tom Martine here
three all three seven one three talkthree A three seven one three eight two
five to five aloa aloha. Isthat your name? Ye hi? I
bet you, I know, Ibet you, I know where you were

(56:49):
born or conceived. I want tothank you so much for letting me talk
with you. What's going on withyou? You have a question? Yeah,
it's a roof. We had theroofer and the adjuster of the insurance
went together. They should never gotogether. I had this speech yesterday,
but all right, go ahead.So the roofer and adjuster went up on

(57:12):
the roof together to do a screwjobto the homeowner. What happened, I
don't know what, but anyway,the insurance sent me a check, and
I thought I was supposed to bringthe check over to the company. No.
No, hold on, Hold on, hold on. That's the second
mistake. First mistake is having theadjuster and the roofer collude. The second

(57:37):
mistake is to give them a downpayment of that entire check. Now,
what did your who's your insurance company? First of all, travelers? Okay,
you got a good company. Now, how much did they say the
whole roof was going to cost?Eighteen eighteen thousand? And how much is

(57:58):
your deductiball? None? What doyou mean none? I don't have a
deductible? Yes, you do.They are blessing me. You mean the
roofer is yes. Okay, Sothe roofer is committing insurance fraud and you're

(58:19):
getting black. He's giving her adiscount mark, they're not allowed. Okay,
she's supposed to pay the first onethousand, two thousand and three thousand
for it, whatever it is,no matter how much it's discounted. I'm
not going to get into that rightnow. But here's the mark. Don't
Isn't that how you understand it?Mark or not? I understand I mean
text, I mean tech deductible.But I think there's ways around it.

(58:42):
Jay Brents would know the answer,and so would Compass. I want to
get Compass on and ask them that. Okay, So here's my question.
Aloha, alohah, so it's eighteengrand. And what is the first check
you got? How much? Ithink it was eighteen? Well? Hold
on, they sent you one ofthe check up front. Yes, And

(59:06):
is it made out? And that'sincluding that's including the gutter system as well.
Okay, did they include exu me? Did they make out the check
to both you and the and themortgage company? Oh? Just me?
I didn't even look at this check. All right, So here is here's

(59:27):
what I'm telling you. Did yousign a contract with the roofer? Yes?
Who is the rufer? I dida Yates Enterprises? And how did
you find the roofer? Oh?By a friend? You know, if

(59:49):
you look at that If you lookat that contract, I looked at one
of their contracts, there's a twentyfive percent penalty for canceling. Right,
my name, that's only my name, I guess. Aloha is having a
second conversation with someone else with myson. Tell your son to be quiet

(01:00:09):
for a minute. Hey, Aloha, Aloha? Right now, it's too
late. You already signed a contract, but travelers approve the amount. My
only caution to you is do notpay that check to anyone until the job
begins. Materials are delivered and youpay as you go. Do not give

(01:00:30):
them the whole check. Do notpay for that whole job up front.
Do not do it all right,that's it won't all right? And hey,
real quick though, on that deductible, Tom, Yes, on the
deductible. Think about it like this. Let's say the deductibles one thousand bucks.
She pays that first thousand bucks,they discount her one thousand dollars.

(01:00:52):
So with the end she is leftwith that thousand dollars back in her bank
account. That's right. That's away to do that. That's a great
way to put that. Uh huhyeah, Okay, Now leave it to
Mark to come up away to shaftthe I'm just kidding, Debbie. What's
going on? Debbie? Yes,I had a fire in my house,

(01:01:15):
my stove two weeks ago. Ohhow bad was it? How bad was
it? Debbie? It was thenLGA oven and the burner went on without
me touching the Holy crap. Areyou lucky that it didn't burn your house
down? Anyway? What's your question? What's going on? Question is is
LG is not giving me any kindof compensation? Well, hold on,
you do have homeowner's insurance covering itright, Yes, but it's a big

(01:01:38):
deductible. How much is your deductible? It's like fifteen hundred and okay,
well there's a few things you cando. First of all, you contacted
LG. What did they say.They wanted somebody from Sears Repair to come
out and nose the damage, andyou know, to see if they could
repair it. And I said,it's not repairable, and I, well,

(01:02:00):
they are going to replace. Nowyou got to give there's two issues
here. There's the stove itself andthen there is the damage. So on
the stove itself, what are theyproposing to do? They wanted Sears to
come out and see if they couldrepair it. That's not unreasonable for them
to look at that. That's notunreasoned. The class action lawsuit against this

(01:02:22):
oven because the knobs go off inadvertently. So is this a ranger a cook
top? It's a glass cook top. Okay, now listen, here's the
thing. I'm not telling you thatyou have to do what they say,
but you have to at least letthem look at it. I tried.
I took off work yesterday and theywere supposed to call me an hour before

(01:02:44):
they came, and they never didthose idiots those? Okay, so you
don't want How new is this cooktop? By the way, how old
is it? Well, it's likeseven years old. But I don't use
the oven often? Is it?You keep saying oven? Is it?
You said cook top? So it'san oven with a cook top. It's

(01:03:04):
a range. It's a range,I got it. And it's the oven
part that caused the fire. Right, it's the knobs that are on the
front. Yes, okay, Soon this what I'd like to know about
on this arrange where it start afire. It's seven years old. It's
not under warranty, is it?No? Okay, then here's what I

(01:03:28):
think. And it's gonna sound weirdto you. LG doesn't owe you anything,
but but you should take part inthe class action. You should call
your homeowner's insurance and then you shouldsue them in small claims court for the
deductible. But your homeowner's insurance willgo after them too. But you don't
have to. You don't have todo a major deal. If you want,

(01:03:50):
you could probably sue LG in asmall claims court for your deductible,
but they don't have to give youthat deductible. It's a seven year old,
and they don't have to admit faultbecause they're not going to and they
don't have to do anything under warranty. So if they wanted someone to come
out to look at it, Iwould let them. There's no harm that's

(01:04:13):
going to come from you look todo that. Yeah, I know,
I understand. No, I know. And they didn't show up. So
here's the deal. We can callSears and find out why did Sears not
show up? Did they tell youthey did show up, They just didn't
give me any notification. And sothey sent me a text message that they
were on their way instead of callingme because I was forty minutes away.

(01:04:34):
Oh my goodness, so they nevergot to look at it, right,
No, oh damn it? Allright? Hey, Tom, I have
a question if there's a class isthere a class action suit? Debbie?
There is against the Knobs on this, okay? Where yours caught fire?
Right? Does she have to optout to be done included? Tom?

(01:04:55):
It depends some of them. Youhave to opt out. Some of them
you have to opt in. Wellsopt out? Then enough you have to
opt out. Right, if shehas to do that, before she did,
you did you become part of it. By the way, did you
go yes, Well that's the firstthing you do. The second thing you
do is your homeowners insurance. Didyou put in a claim for your homeowners

(01:05:15):
I didn't because the deductible so highand I figured they'd jack up my rates
if I did it. Well,no, you bet you better put in
You better put in a claim oryou're not going to get your repairs on.
Do you have repairs to your house? No, just it would be
the other Wait a minute, meltso there was no there's no damage to
your home, right, No,okay, it's just smoke damage. And

(01:05:36):
then the microwave is melted. Well, okay, you have to figure out
if it's worth putting in a claim. It might be worth putting in a
claim. If it if it mightbe thousands of dollars, I would have
it looked at. But as faras LG, as crazy as this sounds,
they don't automatically owe you anything.If it was under warranty, they'd

(01:05:59):
owe you a new stove. It'snot under warranty, So I would try
to get them to come out againand see what they propose for you.
I don't know what else to say, because it's used and it's seven years
old. Now, yes, shouldyou become part of that class action?
Yes? Sign up immediately Go witha sure thing Denver's Best roofer Excel Roofing

(01:06:26):
dot com. You don't pay acent until you're content. Time for an
insurance checkup free, no obligation comparisoncall Compass Insurance paying too much your coverage
at dozens of insurance companies find outnow three oh three seven to seven to
one. Help. You'll think you'rehis only customer when you choose Frank durand
the real estate Man dot com tolist your home with Remax Alliance three oh

(01:06:49):
three nine two zero sixteen twenty two. Hey Tom Martino, you're a troubleshooter
three aero three seven to one threetalk three h three seven to one,
three eight two five to five.Okay, So this is a word that's
really important when it comes to appliancesor anything in your home that might cause

(01:07:14):
damage. And I want to makethis clear. That woman had a LG
range that caused a fire. There'sa class action suit. They might be
guilty as hell or liable as hellas we put it in civil matters.
But here's the point. They willnever automatically pay a damage. Now,
I think they should. I thinksometimes these companies are short sighted. But

(01:07:35):
in this case, a seven yearold range, she said, they won't
do anything for me, except theydid say they'll come out and look at
it. Blah blah blah. Okay, but here's the bottom line. If
you have insurance, you go toyour insurance, your insurance will subrogate.
You can always go to them forsmall claims, court for your deductible,
or wait for your insurance to subrogateto get back your deductible. But another

(01:07:55):
thing we need to realize is themanufacturer of the thing that caused problems will
never, ever, ever, everjust admit it and do the right thing,
unless unless they think it's going tocost them less. They always gamble,
and they're usually stupid. There area few companies here and there that
might say as a good will gesture, and then they want you to sign

(01:08:20):
something so you won't take the goodwill gesture and then become part of a
class action. There's nothing wrong withthat, but never sign a release or
a waiver until you know the extentof your damage. This is the problem
people have when they do it.Prematurely, so she had not assessed her

(01:08:41):
full damage. She said, well, it's just to the arrange sation.
You go, oh, the microwavemelted, and oh they're smoked damage.
And you know, smoke damage inand of itself can cost money to get
that out of your clothes and yourupholstery or whatever is damaged. So never
take that lightly. So here's thefirst thing I say. With damage caused
by something, get a professional opinionon repairs. That's the first thing.

(01:09:02):
The extent of damage, then sourceof problem. So extent of damage,
then source of problem. Once youhave that, then you contact your homeowner's
insurance just to keep your rights alive. But don't contact them. If it's

(01:09:23):
so small you can pay for it, because she is right, the more
claims you have it could jack up. One claim like this won't jack up
anything, especially if it's not yourfault. If you are not cooking and
it happened. If it happened onits own, it's not chargeable. Now,
if you had three or four notchargeables, that would screw you,
but in this case it would not. So you contact your insurance. If

(01:09:45):
the damage is substantial, then youcontact the manufacturer and try to tell them
you'd rather have a good will adjustmentand don't make it sound like you're after
them. Do those things and you'llusually have a better outcome. All right,
I'm Tom Martinez. We have alot more coming up on The Troubleshooter
Show. Three oh three seven onethree talks seven one three eight two five

(01:10:05):
five. Go with a sure thingDenver's best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent. Leave time for an insurance check
up free, no obligation comparison callCompass Insurance paying too much your coverage at

(01:10:26):
dozens of insurance companies find out nowthree oh three seven seven one help.
You'll think you're his only customer whenyou choose Frank durand the real estate Man
dot com to list your home withRemax Alliance three oh three nine two zero
sixteen twenty two rift need so youdon't have come run anxious as fast as

(01:10:55):
we can. Shoot's gonna help.Come, man, This is the Troubleshooter
Show. No Tom Martinez. Hey, I'm Tom Martino. You're troubleshooter.
Welcome to the show. Three ohthree seven to one three Talk three oh
three seven, one, three,eight, two, five five one.
Clear Choice Garage Doors will get youthe best garage door openers or doors or

(01:11:18):
service and it's all transparent pricing ontheir website. You know, when it
comes to garage doors, you needsomeone who's factory authre right, someone who's
know what they're doing, someone whocan repair a door, adjust the door.
I've used them for many, manyyears and they're the company you want.
One. Clear Choice Doors dot Com. That's where all their prices are

(01:11:41):
for everything they do. Okay,I would like to get Compass Insurance Group
on if we can, Kelly,Kelly, Hello Compass to talk about deductibles,
because Mark came up with something creativeand I want to see what they
think of that. He so realquick. I also want to get that

(01:12:02):
other woman on that I sent youthe number four, Kelly. This woman
is being sued by a renter andI really want to talk about why she's
being sued. And you know,landlords, by the way, are getting
the hell out of the business.Numbers of them are getting out and they
wanted to get rid of their tenantsfirst, or they want to get rid

(01:12:24):
of their tenants before all these newlaws take effect. So there's a record
number of evictions going on, recordnumber of evictions. Well, you can't
hardly blame them from all the stuffthey went through with cold exactly. So
I'm going to tell you what's goingto happen the exact opposite of what the
lawmakers wanted. They wanted to makehousing more stable, more affordable, and

(01:12:50):
give renters more rights. Instead,they're going to cut down on the number
of landlords. They're going to cutdown on the number of units available,
and they're going to end up screwingpeople who truly need to rent. So
the eviction hotline, by the way, is going off the hook. I

(01:13:13):
didn't even know there was an evictionhotline, but after the pandemic, they
started this care hotline or care center. And here's what is going on.
Calls are like out the nose.Do you know they're going to see seventy
thousand eviction filings seventy thousand this year. Last year there were fifty five thousand.

(01:13:45):
So what people are doing are sheddingrentals in order to sell their properties.
Keep that in mind, the rentalmarket is not going to get better,
it's going to get worse. Nowam I saying these laws are all
bad news. I mean, I'min the business of consumer advocacy and I
don't like the fact that tenants usedto have no rights. I hated that

(01:14:10):
back then, and I think Ithink habitability standards are a good thing,
a great thing. Do I thinkthe just cause is a good law?
No? I don't. The justcause says you can't get rid of somebody
just because. Basically, you haveto have a just cause and it can't
be just because you when you wantto end the least, there literally has

(01:14:33):
to be a reason, and ithas to be a reason that they feel
is justified by law, which manytimes you have to prove. It is
assumed you don't have a good reasonif someone takes you to court. And
that's just one of the many thingshappening in the tenant landlord business that is

(01:14:59):
making it in possible for landlords.They don't want to do it anymore.
But I like the habitability standards partof it. I do. Now Ida
is facing a problem with a renter, and when I heard about the problem,
I thought this would be interesting forthe show. When they contacted me,
so I want to get her onthe air. Ida, What is
happening with you? Ida? Whathappened with your rental? Well, she

(01:15:25):
signed the lease. We signed leaseson February the twentieth. About the twenty
now February of this year, ofthis year, yes, okay, and
what was for one year lease?Yes, okay, go ahead. About
the twenty sixth of February, shecalled and said the house had black mold,

(01:15:45):
which was certainly a surprise to us. Okay. So every day she
called and said there was black mole. This was in February. This was
in February, so March, thefirst ten days after we signed the lease,
I offered to give her. Shegave me a check for twenty five

(01:16:06):
hundred dollars, and I offered togive her all her money back. And
they had not totally moved out oftheir apartment, so they could move back
into their apartment. Well, andor what was really nice is if they
didn't you, In other words,you're not holding them to the lease.
I mean, if it was toolate to get their money back and not

(01:16:29):
move in, they could have atleast moved in. And you were willing
to let them out, right,yes, yeah, okay, And she
refused. So they'd liked the house, so she continued to say, that
it was black mold. Okay,did you say that? Wait? Wait,
when she said there's black mold andyou said you can get your money
back, they said no, we'llmove in. Then did you say,

(01:16:53):
okay, I'll get the black moldfixed or did they say we want it
fixed? Or what happened after that? Uh? Oh? We offered to
She thought it was in a ceilingin one of the bathrooms. We offered
to take the ceiling down and checkit out. Well. We offered first
a payment, and she refused thatwhat do you mean payment? What do

(01:17:16):
you mean payment? Pate? Oh, paint, I'm sorry, go ahead,
yes, paint it, and sherefused. So then we uh offered
And I have all of this onI text all of this, so I
still have it on my tips.And so then we offered to go into
that bathroom and tear everything out andcheck well. She didn't want to when

(01:17:43):
you offered, no, but shelikes the place and wants to stay there,
but she didn't want you to fixit. I don't get it.
She wanted to stay there, whatdid she want? She had a plumber
friend that she wanted to come inand he checked for the black move and
I told him. What did theplumber say about the black mold? Well,
I didn't let him go in.Instead, we had we listened to

(01:18:04):
your show quite often and had heardabout the American Restoration Restoration, right,
So I called on the next Mondaymorning and got their address or their telephone
number. I then called and madean appointment for Tuesday at eleven o'clock in

(01:18:28):
the morning. Okay. And Icalled and told her and asked her if
she would be there. She saidyes, she would be there that night
about eleven o'clock. I received atest from her saying that they got sick
and they had to go to aextended state hotel. And then he came

(01:18:51):
out Wednesday morning or Tuesday morning,I mean, and started chating, did
all the tests. What did heWhat did he say? What did American
Restoration twenty four to seven say?He said there was no destructive mold in
that house? Okay, Well that'sgreat. And he did mold testing,

(01:19:14):
he did all of it, good, excellent stuff. Now what's going on?
Well, you wouldn't believe what shesaid. She said that I paid.
He's a black man, wonderful person. Yeah, rock, he's a
wonderful guy. Well, what didbeing black have anything to do with it?
Well, she said, I paidhim under the table to say that.

(01:19:35):
Oh my god, oh my god. Okay, check sauso. Okay,
he's not going to put his reputationon the line for a landlord.
So so what did she so?Okay? So she says, I don't
believe it? So okay. Well, once before that I had offered for

(01:19:57):
them to move and I would givehim all their money back. Now I
get it, I get it.So what do they want? They don't
want you to fix it. Theydon't believe there's no mold. They don't
want to out, they don't wantto refund. What the hell do they
want? Well, now she's well, she took me to I mean she
called the it's in Adams County.She called Adams County Health Department and they

(01:20:20):
called and they cleared it that sameday. Do you mean the health department
also said there was no problem.That's right. I gave him the telephone
number of the young man that cameout, and also said, so the
tenant called. The tenant called AdamsCounty, yes, okay. And then

(01:20:44):
she calls her. They had rentersinsurance and she called the adjuster for the
renters insurance and said they had tothrow away a lot of stuff. Oh
man, are they sisters? Theythese people, these people are doing a
con right now, they're doing acon. Yes, we know. So
now what do they want? Well, now she's taking me to small claims

(01:21:05):
court in Adams County. And howmuch does she want? John Allison five
hundred that's the limit. And myhusband and my husband does not own any
of the house. Well, okay, this is going to be You're not
gonna lose. How are you goingto lose? I would take Rock with
you or bring his report with you, and the Adams County Health Department.

(01:21:28):
I mean, do you realize shehas to prove a number of things.
First, First, she has toprove she tried to mitigate her damages.
She didn't. No, no,that's not first. First she has to
prove there's black mold. If shecould prove there was black mold, more
than her plumber, you got aprofessional, now an epa professional, you

(01:21:48):
got the health department. If she'snever going to prove it, even if
she could prove it, she hasto prove that she did not try.
You can show she did not mitigateher damages. All she's doing is a
money grab. I hope to Godyou don't give in to this woman.
Oh, I don't intend to.One of my questions is should I I

(01:22:15):
mean, she broke the lease.I did not break the lease. I
never gave her an eviction notice.I never even mentioned a visual Okay,
So is she out of the placeright now? Yes, you could damn
near. You could sue her.Yeah, you could sue her for the
lease. Absolutely, give her ataste of her own medicine. Should I
do that to the small Things court? Well? No, because what's the

(01:22:39):
value of that lease? Well it'sthree thousand dollars a month. Okay,
that's for thirty six grands. Youknow, you might want to talk to
Brad O'Brien O'Brien Legal Services. BradO'Brien is a real estate attorney, and
you call him, you know what, You may want to sue her,
or you might just want to becauseif you can, always withdraw the suit.

(01:23:01):
But yeah, you can sue her. You can sue her because she
terminated the lease. She's in breachat the lease. Basically, she turned
down the offer for a refund,so therefore she moved in affirming the lease.
Once she moved in. You alsooffered to get any black mold eradicated,
but they found none. You're inthe driver's see here. I don't

(01:23:26):
even know why you're upset about this. Oh, you always get nervous.
I'm eighty seven years old. Ohmy god, you sound like a spring
chicken. I don't know you're eightyseven. Well, we do all,
we do a lot. Well,guess I got some good news. Ida.
You're old enough to be president.That's true. I run against that.

(01:23:48):
Kennedy. Hey, listen, listenseriously. Here's what I want you
to do. I want you tocall Brad O'Brian just for the hell of
it and tell them what's going on. Tell him that you know this story
and how you wanted to let himout, but once they moved in,
you thought it would be fair tohold them to the lease. Now they're
trying to sue you, but they'renot living there anymore, right, and

(01:24:08):
they haven't paid you? Right,No, they haven't. I kept after
they refused it. It's the thirdtime, and they moved out. Then,
oh about a week and a half, and you have do you have
documentation that that that Adams County didnot find anything. Yeah, well,
I'm going he didn't send me.I'm going to call him and have him

(01:24:31):
send me something. These tenants,oh my god, are they trying to
put the con on you? Oh? I know, we kind of figured
that out from the first Then welistened. We heard the lady that had
somebody come in. I don't know, we didn't hear the first episode.

(01:24:54):
I don't know how they go inthe house. But she's paid them seventy
thousand dollars so far. Oh oh, that's right, remember that one.
Yes, I do. Yeah,two weeks. Aida. I am so
happy that you contacted us. Iwant you to I want here. Let
me give you Brad O'Brien's phone number. Okay, just just consult with him.

(01:25:15):
It's worth it. O'Brien Legal Services. His name is Brad O'Brien and
the number is seven to zero threeseven zero seven three eight eight. You
may want to consider suing their asses. I wouldn't blame you. Go with

(01:25:36):
a sure thing Denver's Best roofer Excelroofing dot com. You don't pay a
cent until you're content. Time foran insurance check up free, no obligation.
In comparison, call Compass insurance,paying too much your coverage at dozens
of insurance companies. Find out nowthree oh three seven seven to one help.

(01:25:57):
You'll think you're his only customer whenyou choose Frank Durand and the real
estate man dot com to list yourhome with Remax Alliance three oh three nine
two zero sixteen twenty two. HiTom Martino here three oh three seven one
three talks seven one three eight twofive five. Welcome to the show,

(01:26:17):
Solving problems, answer question, takingcomplaints on a beautiful Friday, and talking
to Brian Burns's Compass insurance group.By the way, they do free insurance
check ups. Remember that, soyou're not paying too much, you're not
overpaying, underpaying, well, notunderpaying, you're not under insured, you're
not overpaying, you're not in trouble. If they find you got a great
deal, they're gonna be honest withyou. Three oh three nine nine six

(01:26:38):
nine thousand. Uh. We havea question. I think Mark came up
with a creative idea, but we'realways getting these calls Brian about getting not
paying the deductible. Okay, homeownersare looking for a way and roofers are
happy to oblige. You know,they say, hey, I'll tell you
what I view. Uh, we'regonna give you a discount. Yep.

(01:27:00):
So then what Mark said to getaround that? Since you have to pay
the first thousand, what if theygive you a discount of a thousand or
let's say, let's just assume it'sa thousand, it could be two thousand
and three thousand for whatever it is, whatever the deductible is. Let's say
they say to you, okay,pay the deductible. You pay it.

(01:27:21):
Let's so you pay your two grand. Then in the end, after the
insurance pays, or not after,but before the insurance pays, they give
you a discount. You get theinsurance checked, and theoretically you're pocketing that
two grand you paid to them earlier. So is that cheating? Technically?
I'm not asking if we know peopledo it all the time. But according

(01:27:45):
to your insurance contract, Brian,is that cheating? How it usually works?
As you get the paperwork you haveto send in that final bill that
you receive from your So if itshows a two thousand dollars, So if
it shows if the roof was twenty, you paid two, and the ending
balance is now sixteen instead of eighteen, you're only gonna they're gonna get yep.

(01:28:13):
Yeah, and you know, andreally this will become a moot points
as the deductibles get larger because atsome point the contractors can't can't just swallow
you know, uh, five sixseven thousand dollars of the bid. You
know, So I yeah, unfortunatelythat's just the Porsche that insured is due

(01:28:33):
based off of the insurance contract.But you're exactly right. They do get
around it at times. I've seenit, but I don't know how you
would do it in that way becauseyou're gonna have to send in that final
invoice anyways. So what is thewhat is the law? Not the law,
but what is the the the realdown low on this can if your

(01:28:55):
roofer gibbs, Okay, let's justsay you pay the deduction the boom and
then insurance pays at the end,and you did everything above board, then
according to a wink wink deal,you get a rebate from the roof for
how would that work? Well,I mean to me, you're you're you're
saying that the contractor wants to givethat money, that they're just overcharging so

(01:29:19):
they can give the client the moneyback. The insurance company is ultimately the
one paying, so that would beconsidered, uh, you know, very
questionable as far as insurance fraud atsome point. Now, if the person
dealing the actual customers not has anythingto do with it, that's one thing.
But you start getting into a prettyslippery area there. I think,

(01:29:41):
yeah, that in a perfect world, to the letter of the contract,
if you get if you did geta rebate, it should go back to
the insurance right right. Well,I mean because you've made you have a
contract with that company and you're it'svery clearly stated what the deductible is.
So that's your portion of this expense, and that's what it's is. Let's

(01:30:04):
put this, how about this way. Let's say it's a twenty thousand dollars
roof, You have a two thousanddollars deductible, The insurance company pays the
roofer at the end. Let's sayit's a company that doesn't take a cent
until you're content. And by theway, I'm not suggesting that Excel Roofing
does this, but I'm asking ifa company doesn't take a dime upfront and

(01:30:24):
at the end, the insurance companypays eighteen grand and then and then the
consumer doesn't pay the deductible and thecompany doesn't pursue it. I'm not saying
I'm not saying they mark down theprice. I'm just saying they never ask
for it. Yeah, And Ihave definitely seen this as a matter of

(01:30:45):
fact. I've seen companies pay outa depreciated check that then an insured goes
out and gets a roof done forless than that, and at that point,
I mean, you know, Iguess technically they're supposed to call the
insurance company, but in my mind, they were very they were responsible about
finding bids that were actually less thanwhat the insurance company thought that depreciate value

(01:31:06):
was. You mean the entire roof. Yes, yes, I've seen that.
Wow. Yep. So there isuh several ways to skin a cat.
As they say, yeah, allright, Brian, I appreciated always
three oh three nine nine six ninethousand. That's insurance Compass Insurance Group three

(01:31:28):
h three nine nine six nine thousand. Can I ask bind a question?
Oh, Brian, hold on?Are you there? Brian? Still?
Yeah? Go ahead, yep.So when I was practicing, if we
we sent X amount of dollars forcertain service and the insurance we had a
contract with insurance companies that would onlypay let's say thirty percent of that.

(01:31:48):
But if we had a patient whocame in that was paying cash or not
using insurance, we could charge themthe higher amount because was that insurance fraud?
Well, no way to me.You So you're saying you had two
prices you charged No, no,no, we had one price. But
the insurance so let's say it wasten thousand dollars for our delivery, were

(01:32:09):
submitted to the insurance company. Theysaid, well, I'm sorry you you
were only we're only going to giveyou sixty percent of that. But then
a patient comes in who does haveinsurance, and we say, okay,
our charge is one thousand, tenthousand, and you have to pay the
ten grand. Was that insured for? If not? Of course not,
because you're not doing anything against theinsurance company, right, but that But

(01:32:31):
isn't that what the roof was doing. He's saying, we're charging you this
amount, will give you a discount. No the way, no, No.
To make it, here's the moreaccurate analogy. If you charge ten
thousand for delivery to a consumer whowalks in the door, but when you
charge the insurance company, you chargethem sixteen thousand knowing you're gonna get paid

(01:32:53):
less. I think that could borderon insurance fraud because you're charging the insurance
company artificially more. I don't know, Brian, what do you think?
I see that though all the time, Tom, I think you and I
were having this conversation on when Iwas in studio last time. I have
seen glass companies charge two different rates. If you're going to pay for it
yourself as a consumer, it's lessthan if they're going to charge the insurance

(01:33:15):
company. Wow. But insurance companiesmust know that then yeah. I mean,
if I know what I guarantee youthey do, well, I'll tell
you it can go both ways.It can go like Doc said, where
they accept less from insurance because that'sthe world and they get a lot of
business from insurance and they expect consumersto pay full. But here's another thing,

(01:33:40):
insurance consumers. Sometimes medical providers,if you pay up front, they'll
give you the same discounted price thatan insurance would reinburse. Absolutely, and
there's nothing wrong with that, rightBrian, Yeah, I agree. Yeah.
So if you know the insurance companyis going to screw the doctor out
of forty percent, I then offerto pay the doctor sixty percent cash if

(01:34:04):
you want to. I mean,that's if you didn't have insurance. I
mean there's have you I mean,doc, have you ever done services discount
for cash? Oh? Yeah,But again, the bill is what it
is. We don't have different ratesfor insurance companies. No, I know
that. But there would be nothingwrong if you on a ten thousand dollars
bill, if you only get paidfive grand, there would be nothing wrong

(01:34:27):
with discounting it five grand for acash customer. Absolutely not right, And
so Brian, thank you very muchagain, three h three nine ninety six,
nine thousand. I'm gonna give anotherscenario. And I said this before.
I went to a chiropractor and yearsago, not my great chiropractor right
now, years ago, and Iwas I had insurance. I believe I

(01:34:53):
had insurance. Insurance. Oh no, no, no, no, no,
I know what it was. Iknow what it was. I went
and submitted my insurance and my insurancedid not cover them. They charged me
a sixty dollars copay and my insurancewas supposed to pay another forty dollars for

(01:35:19):
a one hundred dollar fee my insurance. I went ten twelve to However,
many visits my insurance never paid.I paid every time sixty dollars, so
my insurance they racked up a balanceof about one thousand dollars that my insurance

(01:35:40):
did not pay. Now, rememberI paid sixty dollars every time, So
they billed me and said, yourinsurance did not pay this, you owe
it one thousand dollars because you agreedto be responsible for the bill. And
I thought, you're right. AcceptI found out that most of the patients

(01:36:02):
in that place, who don't haveinsurance were paying sixty dollars a visit.
And I said, wait a minute, let me get this straight. Me
and this patient over here both camehere ten times, let's say, and
I paid six hundred dollars and theypaid six hundred dollars. But because my

(01:36:23):
insurance did not pay their share formy ten visits, you're charging me that
four hundred dollars directly, but they'renot paying anything extra. Do you see
the folly in that? Now?If I could go in as a cash
customer and pay sixty dollars a visit, you're telling me, just because I

(01:36:46):
have insurance, I have to paywhat the insurance is not paying. Makes
absolutely no sense it does, andwhat any I won't pay it. Whatever
reasonable doctor does is check with yourinsurance before we do anything. I mean,

(01:37:06):
unless it's an emergency. But inthat case he was charging I was
paying the same price as someone withno insurance, and he was hoping to
get gravy. He should have soldyou immediately and it wasn't covered, And
if it wasn't I would still becharged to sixty bucks. Nothing would have
change the a fact that I hadinsurance made me liable for what they didn't

(01:37:28):
pay. Go with a sure thingDenver's Best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent. Time for an insurance check up
free, no obligation. In comparison, call Compass Insurance paying too much your

(01:37:48):
coverage at dozens of insurance companies findout now three o three seven seven to
one help. You'll think you're hisonly customer when you choose Frank durand the
real estate Man dot com to listyour home with Remax Alliance three oh three
nine two zero sixteen twenty two.Hi Tom Martino, you're a troubleshooter.

(01:38:12):
Three oh three seven one three Talkthree oh three seven one, three,
eight, two, five five.All right, guys, I have a
lot of questions that will come inabout cars I want to take, but
I will take phone a priority inphone calls. But let me find it
here and we do. Where thehell is it here? I just had
it. Anyway, I'll look forit again. I don't seem to I

(01:38:34):
don't seem to have it right infront of me. But anyway, there
are oh here it is. Okay, ready, this is a stupid one.
Is there a way I can sella car that I bought from an
auction and sell it to a dealershipwithout registering it in my name? Now?
No, I mean if if adealer would let you. That's called

(01:38:55):
skipping jumping title, jumping title orskipping title, and technically it's illegal.
You're supposed to record every owner ofrecord and you're you're not allowed unless you're
a dealer, to skip title.If you are a licensed dealer, you're
allowed to do that. You don'ttake the title into your name. It's
suspect. I don't know how theydo it, but they don't. You

(01:39:16):
don't necessarily have to take it in. It's on the back of the top
of the assignments. You can putdown on the back. Okay, this
one is stupid. Well, no, I don't know about this one.
This one's not so such a stupidquestion. Can I service my own car
and keep the warranty? Now,Kevin, you I always I talk about
your commercials. Yep, and Isay you can do your own You can

(01:39:41):
service at your place and still keepthe warranty, right, yep. There's
no nothing that says in that warrantythey must bring it back to the proof
of the service. Makes it moredifficult if you're doing any driveway. The
fact that you have a receipt fora case of oil and a filter doesn't
necessarily indicate that you actually change it. But what you can do is the
warranty work correct. You can dothe service correct, but not the warranty.

(01:40:05):
Now we have more of these questions. Plus I have Mitch Fleury.
I'm going to bring up after thebreak because I don't believe this, although
I don't think he's lying about itwhen he told me he's got some granite
and some remnants of other stuff free, just free, and you pay for
fabrication and installation. I want tofind out exactly how that works. So

(01:40:27):
a lot of people are thinking,ah, while, yeah, he's just
going to charge more for that fabricationand installation. Well we'll find out coming
up. Go with a sure thingDenver's best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent. Time for an insurance check up

(01:40:50):
free, no obligation. In comparison, call Compass Insurance paying too much your
coverage at dozens of insurance companies findout now three O three seven seven one
help. You'll think you're his onlycustomer when you choose Frank durand the real
estate Man dot com to list yourhome with Remax Alliance three oh three nine
two zero sixteen twenty two. HiTom Martino, you're a troubleshooter. Three

(01:41:20):
O three seven one three talks sevenone three eight two five five Listen.
I can't let the show go withoutat least mentioning the Nuggets. Last night,
they didn't show up. I don'tknow what the hell happened. I
mean serious, that was pathetic.It was so pathetic, it was almost

(01:41:41):
unreal. It was almost like itwasn't happening. They because normally those two
are really good competitors with each other, right, Yes, Oh my god,
as far as it is to beatsomebody four games in a row but
still to lose by forty. No, I mean the Nuggets came back.
It's amazing and now it's tied up, so it's going to be very exciting.
But I don't know enough about basketballexcept what I like to see.

(01:42:05):
I like it because it's fast moving. I love basketball hockey because it's fast
moving hockey. I'd like to seemore scoring. But you know, what
the hell they although that Avalanche gamehad a lot of scoring. Now,
my wife's a sports fan, Idon't know. She's crazy sports fan for
for Nuggets and for Avalanche. Sowhat what I don't understand though, is

(01:42:27):
what happened because it just it wasweird. There was something weird and yo
kicking. He just came round andsaid, we got our asses kick.
Hey. I mean, there's noexcuses right now. They quit. They
did, but why it's hard toput a finger on because it's a weird
team. Now, Mitch Florida isone of the best people I know in
the art of Granted, Now,Mitch, I want to know something you

(01:42:48):
are truly doing, truly doing freeremnants if they do the fabrication and installation,
right, yes, and we are. But look, there's a there's
a big game that I the Avalanchesplit in nine game six, right,
Yes, they're gonna win that gameand we're gonna push it to game seven.
Magats didn't do well, but youhave all right, okay, from

(01:43:11):
your as they say, from yourlips to God's ears. Now, Mitch,
is there any hook on this?Do you charge the same exact fabrication
and installation you would for anything,even though they're getting the material free?
Yes, we have so many remnants. I mean we have a yard full,
and honestly we don't have room tostack them anymore, and we want

(01:43:33):
to give them away. We'll chargefor fabrication. We'll come to your house.
There are all two existing countertops,install these these free remnants, and
yeah, we'll charge you for thefor the labor. And uh we now
is it only are they only graniteremnants or do you have remnants of all
kinds? Oh? Yeah, there'swe have a lot of court and natural

(01:43:55):
court sits so many pieces and someof them are very large partial clap housels
three quarters claus. Wow, wejust so they can do a pretty good
size. I want them to callyou for that. Three oh three three
eight six fifty nine nineteen free materialspeople, Free the Artofgranite dot com.

(01:44:15):
That is great, and then youjust pay for the fabrication and installation an
honest, fair price you normally wouldpay. We have more coming up.
Go with a sure thing Denver's Bestroofer Excel Roofing dot com. You don't
pay a cent until you're contenth timefor an insurance check up free no obligation
comparison call Compass Insurance paying too muchyour coverage at dozens of insurance companies find

(01:44:42):
out now three oh three seven sevento one help. You'll think you're his
only customer when you choose Frank durandthe real estate Man dot com to list
your home with Remax Alliance three ohthree nine two zero sixteen twenty two news.

(01:45:02):
You need advice who you don't have? Come? Run in just as
fast as we can. Shooter's gonnahelp. Come, Ma Dix is the
Troubleshooter Show. No Tom Martino,Hi, Tom Martino here, Welcome to
the show. Three oh three sevento one three Talk three oh three seven

(01:45:25):
one three eight two five five.Hey listen, do you want window washing
done. You want premiere premiere windowcleaning and pressure washing. And they're also
doing window tinting now and they're givingspecial deals on the window window tinting their
new division. And these are abunch of young men I followed from high
school. These guys are great.They do my home. We we clean

(01:45:47):
windows dot Co Commercial end Residential sevento zero nine five three zero zero seven
eight. So we've been talking aboutall kinds of things today and it's always
good to recap what we've learned.I love talking about it because the show

(01:46:10):
not only helps people directly who callin, but it also is a help
to people who listen. And theone thing I hear about over and over
again, and people, please don'tdo this so you get damage to your
roof. If you call a roofer, please don't use a roofer who says

(01:46:31):
I want to meet with your adjuster, not before they give you a full
and complete estimate along with an assessmentof damage, meaning do you need the
whole roof or part of it?If you need the whole roof or part
of it, what are the materials, What are the material costs, What

(01:46:54):
are the labor costs? What areall of the costs. Do not accept
the wording. We will do whateverinsurance wants. That is not to your
benefit. It is not to yourbenefit. God, how many times do
I have to say it? Now? The other thing I want to say

(01:47:16):
is, when you do get abid, don't accept it. Don't accept
it unless it has all of thoseelements, and don't accept one with a
penalty clause. Now, whether youlike it or not, don't do it.
All right, enough set on that. I think that's logical. Now

(01:47:40):
let's go back to our car questionsfor our experts three three seven to one
three talk. If you guys haveany problems questions, please give us a
call. Okay, So we talkabout can I service my own car and
keep the warranty? The answer isyes, or you can take it to
share in an autoitech. And here'sthe deal. You can't do the warranty
work, but you can do theservice. And as can't said, it's
proving a service that's most important.We had a guy that did his own

(01:48:03):
oil changes, but he had noevidence of it and his warranty was turned
down. Kevin, Yeah, ithappens all the time. You know.
We get The first thing they askus is proof of oil tainous. Next
question I have on my list hereis is there a term for when a
vehicle is sold for less than itsactual value? That's a weird question.

(01:48:23):
These are honestly not real questions.Can't make them up. Yeah, there's
a term that's a deal, Imean a deal, right, Or it's
been in an accident or something?Right? I mean really you do?
You do have to be careful,right because it could now obviously it could
be a scam. It could benow. The other one, what should

(01:48:45):
be done after you just buy aused car? The question should be what
should do beforefore? I buy it? Before you buy it, get it
checked out. But here is agood question after you buy it. I
like the expression from the aircraft Worldzero time. It explain what that means?
Go through it, change out allthe fluids so you know what zero
is. Yes, all your maintenanceitems, so you start that board.

(01:49:09):
You keep your own spreadsheet exactly.That's really really the most important thing,
right, all right? Got anotherone? What is a good I'm reading
these cold? I shouldn't because someof them could be really stupid. What
is a good option for me?I love that I can ignore an outlook
calendar wait, an outlook. Thisis not a car thing an out our

(01:49:31):
calendar reminder for weeks and still seeit. But I'm aiming to aband an
outlook. Oh okay, let metell Google. Google Calendar is the best.
I mean, I use Google foreverything, Google Docs, Google Calendar,
Uh, just Google Gmail, allof that. By the way,
that that's not car Let me letme try to find the cars. How

(01:49:51):
do I create Why are people askingme about calendar? Has got another one?
How do I create something like alife calendar in my computer that works?
Like? Okay, I think hemeans, and I do this too.
In Google Calendar, you can createYou can create custom calendars. In
other words, you can have oneI have one just for the kids,

(01:50:12):
just for kids, stuff like graduationsor stuff, you know what I'm saying,
just for kids. You can haveone just for health, where it
has supplements, medications, doctor's visits. It doesn't have to be integrated into
your regular calendar. Now here's thegreat part. If you have Google,
and I don't know who else doesis but with Google, you can have

(01:50:35):
let's say, a custom health calendar, a kid calendar, and a regular
business work calendar. Right then youcan go in and simply decide which ones
you want to show up when youglance at the main calendar, so you
can have one or all of themshow up. And if you have all

(01:50:56):
of them show up, you canx out a couple if you want to
isolate. So, really and trulyit's a great option. It really is.
Now I want I'm looking for thecar ones. I'm building a house.
Let's see retirement. My god.Okay, you're given a brand new
car, but has to start withthe first Oh, this is a fun

(01:51:18):
one. You're given a brand newcar, but it has to start with
the first letter of your first name. Oh, my, guess what I
would get? Guys for Tom Tesla, I mean, what up? Okay,
so Jeff Ja, what would youJaguar? Now? What would you

(01:51:38):
get? Jaguar? That kind oflimits me. I think the only thing
I can think of the starts witha Jay is a juke? Juke?
You know what, mind take ajag take it? What else? J
j Okay? Deputy doc is kenk oh the same as mine? I'm
trying to get k Kevin. Andwhat kind of car would you get?

(01:52:01):
Dragon? D Kia? Dodge ispretty simple? Dodge, Yeah, wouldn't
you get the model T. Imean that's more about your speed. What
would you get? What's a kKia's are nice cars? Okay, Kelly
would be a Kia? Right Mark? What would Major Mark? Major B,
M, Maserati, Mercedes right Asus S she gets suber SOB,

(01:52:30):
SOB Super not a SOB stories fora reason. And and if your Robert
do not get a range Rover?Rolls? Yeah, rolls. And then
what about Frank? We all knowwhat Frank would get Ferrari Baby, although

(01:52:51):
that's probably the worst car you couldhave in real life. Three oh three
seven one three talks seven one threeeight two five five. Hey Joe Kano,
what car would you get with aj Let's see, Joe, what
would you get? A Jaguar?Okay, there you go, and Jordan
would get the same. So anyway, you're up for your spot. You're

(01:53:15):
but I do have a finance questionfor you before your spot. Okay,
a certified financial planner. Someone wantsto know when I use that term,
what do you have to go throughto become a CFP? Would Tom you
have to go through a lot ofpretty much extensive training, Yeah, from

(01:53:36):
the but is it finra who givesyou the designation. Does FINRA give you
that? Or who gives you that? No? No, that's sort of
a financial planning board out of Washington, d C. But it's a real
it's a real designation, by theway I want people to know. It
is definitely And if you want todo on top of that, then for

(01:53:58):
the annuities, you have to havean insurance designation, right, that is
right. And you have to haveadditional training for insurance mandated by the state
of Colorado. Okay, and youhave to get you actually have to get
a license for that, right,Joe, That is right? Okay,
Tom, Just one more point,you know, to become a CFP,

(01:54:18):
besides the training, we have tosit an eight hour exam eight hours eight
hours really, I mean it's atremendous exam and rivals, I say,
the bar examination for a lawyer.You know, it's because you go through
every single phase. Now, areyou allowed then to do investment advisory work

(01:54:41):
as a CFP or is that aseparate license as well? So you have
to have a separate license for that. But as a CFP, you're automatically
a fiduciary, right, automatically right, And you can do a little bit
of everything now here, okay,and then the license and what is it
that you teach? I teach.You know. My other company is egal

(01:55:02):
Education, and we teach continuing educationfor people to have a license to sell
insurance, whether it's life or healthannuities or property casualty. And we teach
about one hundred and fifty seven coursesper year. Now, I want to
I want to mention something on thefixed annuity. On the fixed annuity,

(01:55:25):
it's not considered a security because ofits stability, right it is. That's
right. It's fixed, it's exempt, it's exempt from it's not a security.
Now, it's security a variable annuitywhich you won't mess with, and
I don't think people should. That'sconsidered a security because of the risk.

(01:55:45):
Right, that is right. Ithas mutual funds, okay, and it's
a variable annuity. Just out ofcuriosity. Do the variable annuities they go
really according to the stock market,right, that is right. And the
fix the mind and the fixed onedoes not well, another fixed one does

(01:56:06):
not. All right, we're goingto talk about that. Then we'll talk
about that in your break. ButI wanted to ask that because somebody asks
about CFP and then Andre has aquick question. Here, Andre, what's
going on with you? What?What's going on with AutoNation? Andre?
Okay, so this is kind ofa long story, Tom, how much
time do you have? Well,I'll tell you what. Let me give

(01:56:27):
you more time. Hold on andI'll come right back to you. All
right, Then I'll give you moretime. Go with a sure thing Denver's
best roofer Excel Roofing dot com.You don't pay a cent until you're content.
Time for an insurance check up free, no obligation. In comparison,
call Compass Insurance paying too much yourcoverage at dozens of insurance companies find out

(01:56:51):
now three O three seven to sevento one help. You'll think you're his
only customer when you choose Frank durandthe real estate Man dot com to list
your home with Remax Alliance three ohthree nine two zero sixteen twenty two.

(01:57:12):
Hi Tom Martino here three on threeseven one three talks seven one three eight
two five have Okay, So Andre, it's your show. What happened at
AutoNation? Okay? Tom? Sowhat happened is this is the first one
I ever financed. The vehicles Ihad a couple of trucks I'd liked,
but this was AutoNation. You havethe two hundred point inspection? Is it

(01:57:33):
newer used? Start out there?A newer used. It's a it's a
U shruck. It's a two thousandand seven gmc Tierra twenty five hundred EIGHTHD.
It is a turbodiesel, and itonly had one hundred and four thousand
miles. And if you know anythingabout diesels, that's a barely broken motor.
So two thousand and seven gmc Sierraturbodiesel with one hundred and how many

(01:57:57):
miles? Did you say? Onehundred and four thousand? Got it keep
going? All right? So whileI was in there or sorry, when
we took it on a test drive, the guy refused to let me take
it on the highway, which shouldhave been my first sign to run for
the heel. But he told me, well, also, what would have
prevented you from getting a checked out? Uh? Well, like I said,

(01:58:19):
this is my first time buying this. I did not know I had
the option to do that. Okay, if that's fair, go ahead,
you know, and it's autnation.I didn't think I had to do that,
honestly, but that's especially why youhave to do it. Because they're
dealers. I'm not saying they're bad. I'm just saying they're dealers. They're
they're they're they're they want to sell. So go ahead, Yeah, you

(01:58:43):
live and you'll learn, you know. The gentleman, the salesman would not
let me take it on the highway. Promise me it's a quality vehicle.
It's come from Audernation to a hundredpoints specs. It just needs an alignment,
no problems. We get back tothe dealership, I start doing calls
to try to find car insurance.The salesman, UH tried pretty much forced

(01:59:03):
me to sign the paper No oneforced no, no, sorry, we
don't we don't go with the forcedword unless there was a gun or a
knife involved. Okay, so hewas. He was pretty pushy, just
just kind of wouldn't take no over. And what did you sign? Uh?
I signed the paperwork for the truck. I also signed on. Oh
wait, so what you're saying isyou bought it? Yes? I bought

(01:59:26):
this, Okay, got it allright? There was no forcing you.
You you bought the you bought thetruck? Correct? Correct? Right?
Now? What I know you feltpressured I get that part. No,
no, I I do get it, and I do agree with you that
it's really hard. So what happenedthen? All right? So I was
told there was a warranty getting thrownin with it, which turns out if

(01:59:47):
I would have been able to readthe paperwork while I was signing it,
I was actually paying for the warrantyhow much? Which is how much?
Four thous So you didn't let meget this now, so you come back
to the test drive where you wouldn'tlet you drive in the highway, and
you signed a contract and did notread it correct. I trusted him to

(02:00:12):
explain to me as I was onthe phone with the car insurance agent on
the contract what else was on there? You didn't like? There was a
warranty for four thousand. That wasThat was pretty much it that I that
I didn't like about the paperwork,you know. Besides, they did lie
about in the front end and inthe inspection. It needed more than an
alignment, and you would have knownthat had you dine your own inspection.

(02:00:34):
But got it. Okay, Sowhat happened then? Okay? So I
signed the vehicle, took it home. I have my work truck, so
I take that home, so Idon't really drive, you know, my
personal vehicle. So one of thefirst times I drove it, maybe a
week later, there was an issuewith the SISAJ justing and I also put

(02:00:57):
some upgraded tires on it, andthey were rubbing horribly on the asphalt and
it was really hard to control.So I tried to get a hold of
the dealership to inform them of theissues with it, because well, why
why would you bought it as is? Now? Why would you call the
dealer? You never had it checkedout and you took it home as is?

(02:01:17):
So I'm curious what you and I'mnot trying to give you our time,
And Andre, I want to knowwhat did you want them to do?
No? No, I'm totally accountable, Tom, you know, no,
No, what did you want?I'm asking a question again, I'm
not challenging you. What did youwant them to do? I just wanted
them to give me the vehicle Iwas promised. I had no problem paying

(02:01:38):
one hundred and sixty dollars for analignment. But according to the tire shop
there, what does that mean?What does that mean? You wanted the
vehicle they promised? So you wantedto fix the minor issues. Yes,
I was promised a quality vehicle.They knew. Okay, show me on
the contract where it says this isa quality vehicle. I believe it's in

(02:02:00):
the expression. I had to reallyhonest with you. No, it's really
not. It's really not. AndreNow I'm just playing with you. There's
nothing on there that guarantees anything.But let's get to the serious part.
Okay, I want to know something. No, seriously, hold on now,
I mean this sincerely. Are thereany things that the warranty will cover?
So here's the issue with a warranty. Auto Nation did not and when

(02:02:23):
they wrote up the warranty for it, they did not inform them that as
the turbodiesel and they did not informthem that it's a lifted vehicle as well.
It has a six inch listed onit. So the warranty. Hold
on, So the warranty is nulland void. I'm finding out right now.
It's actually well, it's good.If it is, you should get
your money back for it, becauseit's not going to be worth the paper

(02:02:45):
it's written on anyway. So that'llbe for that'll be how much in your
pocket? How much for what?Almost five grand. Yes, okay,
so that that would be better foryou if you get your five grand back.
You don't want that to be youdon't want the warrant. In fact,
you can insist on getting your moneyback. They can't make you keep
it. Awesome, that's good toknow. That's good. I would wait

(02:03:06):
to make them say that they weren'tgoing to cover it first anyway, so
they don't take any money back outof that, so we get the full
reef. It's been like, it'sbeen like, how long when did you
buy this? I bought this Julythird, twenty twenty three. Oh god
almighty, oh my god. Whywhy are you call me a year later?
Man? Okay, So wait aminute. So, so you had

(02:03:27):
this warranty on there since then andyou're just now finding out if it's going
to cover anything. Well, here'swhat happened, Andre. How old are
you? How old are you?I am thirty six years old? Thirty
bro? Come on, okay,hold on, didn't everybody ever learn you
anything? Hold on? I wantto ask you this out now, yes,

(02:03:48):
right now, Why are you callingnow? What happened since July?
Why are you calling now? Okay? So I got hold of the general
manager at Automation. He took acopy of the bill for the steering parts,
promised to go ahead and pay forthat, and then he was going
to send it to their A NationChevy. Nor is the warranty knowing void?

(02:04:10):
Or is the warranty and what isthe warranty paying for the warranty?
Okay, the warranty came on downthe road. That's just recently. They're
supposed to take care of the transmission. But when I first got the truck,
I had an issue with the steeringAnd I just want to ask you,
Andre, has the warranty taken careof anything? I will find out

(02:04:31):
Monday or Tuesday. And what willyou find out Monday or Tuesday if they
will cover the new transmission that thattruck needs. And how much is that?
I have no idea. They didnot give me a price on it.
They just told me that they're waitingfor the warranty company to send their
inspectors. Okay. Now, inaddition to that, what else have you

(02:04:53):
spent on this truck as far asthings wrong with it? So far?
I've spent two thousand and seven hundredor sorry, three thousand, seven hundred
and seventy dollars replacing all this steeringon it. So that's the only thing
so far so far. Yes,I've been addressing one for allmnut of time

(02:05:14):
with this shruck. Okay, soyou've spent three thousand, seven hundred,
yes, okay. Now the transmissionis going to cost what Jeff, Oh,
the transmission on public costom were runeight and eight or nine thousand dollars.
Okay, So let's hope the warrantycovers that. It's too late to
get a return of your warranty.It's too late to do much of anything

(02:05:35):
right now. You just screwed yourself. Let's just make the best of it.
I'm serious when I say this.Let's make the best of it.
Let's try to. I don't knowof that thirty seven hundred. Why didn't
they cover any of that? Sothey promised me that they were going to
pay for it. It was justgonna take some time, So I gave

(02:05:58):
it some time. And in themeantime they it at their Chevy dealer where
it was supused to get the electricalissues taken care of. And I was
waiting for a part that was onback order for about six months, and
the guy that I was dealing withthat was telling me he was going to
take care of thing less and heleft no notes in the computer. So
the only thing that al Nash iswilling to do is take care of the

(02:06:18):
driver's seat control module. And theydo not remember ever promising me to pay
for the steering. Well, guesswhat, you don't have a contract for
that. You bought it as is, Andre, this is going to be
the smartest thing that ever happened toyou, because it's going to be a
college education for you. And allyou had to pay for it was at

(02:06:40):
worst, at worst the thirty sevenhundred plus maybe another ten grand thirteen let's
say on the outside with everything fifteenthousand dollars for problems? How much did
you pay for the truck after everythingthe finance on it with no Now,
I'm not go with a sure thingDenver's Best Roofer well roofing dot com.

(02:07:00):
You don't pay a cent until you'recontent. Time for an insurance check up
free, no obligation. In comparison, call Compass insurance paying too much your
coverage at dozens of insurance companies findout now three oh three seven seven to
one. Help you'll think you're hisonly customer. When you choose Frank durand
the real estate man dot Com tolist your home with Remax Alliance three oh

(02:07:24):
three nine two zero sixteen twenty two. M Hi, Tom Martino here three
oh three seven one three talk threeor three seven one three two five five
Steve? Do you want to giveaway tickets? It might be too late.

(02:07:44):
I'm sorry, man, I don'tknow. We can get We can
try. Do you want to dothat? Here? Tom? How do
we do it? I could dothat, Tom, if you have FI.
Yeah, how do we do it? As you as you know?
Uh? You know? The TreeFarm is one of my clients, and
I wrote their jingle and most peoplehave heard the jingle. How about if

(02:08:05):
we the first Now, the firstfive callers that sing the jingle all the
way through get tickets. All theygotta do is call my cell phone.
After they call you, I willbe loading the truck here where I won't
be able to get well hold on. So you want them to call,
Let's try to get a few ofthem to call the show. They get
VIP tickets to this event tomorrow night, Well, they can contact me and

(02:08:31):
I will hook them up. Now, here's the thing is that I'm also
going to give away some VIP famousStaves catering tickets for June fifteenth, the
Father's Day weekends Saturday. How manyand all We'll let them choose. How
many and all do we have togive away? Five? Give away five

(02:08:54):
regular tickets that are good for thisseason, the twenty twenty four season at
the NASCAR track, Colorado National Speedway, and they can go to Colorado Speedway
dot com. I have an idea. I have an idea. I have
an idea. Because of our crunchon time, I want to give away
tickets to the Father's Day thing andto the season. I want to do

(02:09:18):
that on Monday or Tuesday next weeksometime and promoter all week. But for
today, do you have any youcan give away for tomorrow? If you
don't, that's fine, Yes Ican't. Yes, I can do that.
I'll give away file find them fortomorrow's race. If they sing,

(02:09:39):
okay, let's do that. Let'stry to get them on right now.
If I can get or actually,whoever calls in first and sings the jingle
is, we will give you.I'll give you Steve's contact and you get
a free ticket. So I'm notgoing to give your number on the air
right now, because I want togive only the winners your number. So
hold on and then Steve we willhave them sing the uh the tree farm

(02:10:05):
jingle. Okay, so hang oncall right now, folks. You get
free tickets for tomorrow night's event.And it's a great event tomorrow night,
and and Steve can explain it whenwe come back. Three oh three seven
one three talk seven one three eighttwo five five. Go with a sure
thing Denver's best roofer Excel Roofing dotcom. You don't pay a cent until

(02:10:26):
you're content. Time for an insurancecheckup, free no obligation comparison call Compass
Insurance Paying too much your coverage atdozens of insurance companies find out now three
oh three seven seven to one help. You'll think you're his only customer when
you choose Frank durand the real estateMan dot com to list your home with

(02:10:46):
Remax Alliance three oh three nine twozero sixteen twenty two. I want to
hear you sing, I mean,Jacob, I want to hear you sing.
Go ahead, your turn, allright, all right, we'll try
it. You take I twenty fiveegsit two thirty five, then five miles
west to the tree Fall. Definitelyin the running. Hold on, take

(02:11:11):
care of him, brother, you'regonna get that's a good one. Let's
hear Let's hear it from Gilbert.Gilbert, go ahead, Hold on,
Gilbert, go ahead, Sir?Did I hang up on gilh Wait?
Okay, I'm sorry. Gilbert gothome? John, your turn? Go
ahead, John, you take eytwenty five to exit two thirty five.

(02:11:33):
Oh this guy? Oh you're good. Hey, Steve, that guy's good.
Did you thank you? Okay?Now they're both they both are winners.
Brother, they're both gonna win.In my opinion, I don't know
what do you think now? Ihung up one? I hung up on

(02:11:54):
Gilbert by mistake. Win dinner.John's still here, John, I'm gonna
put on hold and Kelly's gonna getyou the information to get your ticket.
Man. I like it. Now. I'm so sorry. Gilbert. Call
in again right now. We gota couple minutes here, only a couple
here or three? Maybe well,let's see. Maybe just calling Gilbert or

(02:12:16):
anyone call in three oh three sevenone three talk you get tickets. That's
tomorrow night's event. It's a wonderfulevent Colorado National Speedway. Great for the
family, honest to god, VIPtickets too, not just regular tickets.
Okay, Now, if you go, if you don't call in rock and
Roll Brewery, rock and roll dotbeer. Right, rock and roll,
rock and roll dot Beer. I'mupdating the website. I still have last

(02:12:41):
year's event up there. Right bythe end of the day, that'll be
updated. And now they got tolisten to it. Great. They all
want tickets, but they're saying thewords right. But you gotta get the
notes right. It's you take uhforty five next two thirty five bean five
miles west to the tree five.You want to come on, man,

(02:13:07):
you're the one who road it.Of course you're gonna have it better.
Now I'm just waiting. I'm gonnago. I'm gonna give myself free tickets.
Yes, that's what you should do. Now listen. I want to
just remind No, seriously, Iwant to remind everyone. Tomorrow night is
starting. What time are you there, Steve? It's the races start at
six The races start at six pm. Generally the heat races start about four

(02:13:33):
thirty or five, though people getthere a little bit early and look for
the Rock and Roll Brewery tent nearturn one. We got sixteen different beers
we're gonna sell. We've got tonsof stuff with the kids and adults,
merchandise, T shirts, have whereis your where is your boot? Where
is your ten? It's it's nearturn one, turn one. I'm not

(02:13:54):
familiar with the sack when you gowhen you go in, if you turn
right, just keep kind of walkingdown till the first curve where the car
is curved. Now, next weekI'm gonna get a I'm gonna get a
better jump. I'm gonna get abetter jump next week on the what you
call it this, Chris, theFather's Day event coming up, So thank

(02:14:16):
you very much for being here.I'm running out of time, and don't
forget Colorado National Speedway and then rockand Roll dot Beer is to find out
all about his beer. I'm TomMartine. Save all your problems for me.