The Troubleshooter 5-23-24

Episode Transcript

(00:00):
Yeah, ripped dum news needed bywho you don't have? Come Running's just
as fast as we can. Shooter'sgonna help coming man. This is the

(00:21):
Troubleshooter Show. No tell Martino.Hello people, I'm here to help you,
solve your problems, answer your questions, take your complaints, and make
your life just a little easier.That's what I do each and every day.
And my number is three oh threeseven one three. Talk when I'm
in the studio and when I'm notin the studio, well, meaning twenty

(00:45):
four to seven. You can callthree oh three Martino. You can also
call when we're in the studio,so that number works all the time.
Three oh three six two seven eightfour six' six. That's three oh
three Martino. And really, ifyou call that number, you leave a
message, we'll get back to youlike we did with Milton, I assume
and anyone else who has a problem. The secret with problems is not letting

(01:10):
them fester, because that is wherethey get worse and worse and worse and
worse and worse. And we wantto solve problems, we really do.
And then in a little while I'mgoing to introduce my guests because it's one
of my favorite when it comes tothe real truth behind solar And also I'd
like to talk to you about somethingelse that a little problem I had.

(01:32):
I'm just going to get right toit. It's a little personal tragedy.
Bing is down and my AI isdown. I did not know how much
I depended on Copilot. Yep.I have the smart app on my home
I have it on my computer.I got so used to just picking it
up, hitting the button and saying, you know, blah blah blah blah

(01:56):
blah, and then it comes backwith an answer. Getting into Google and
typing into the search engine and allthat. That's old school, man.
I just love AI for a certainreason. I don't like AI if you
don't ask it about anything at all, anything at all that has to do
with social or philosophy or religion,anything. Don't even ask Okay, but
if you need to ask it stuffblack and white stuff or facts and science

(02:22):
and figures. And I happen tobe doing a lot of stuff in my
other life with finances and securities,and I ask it all kinds of questions
and it's just remarkable, people,I swear to you, it is remarkable.
It is in fact this technology.Here's what it's called the large language

(02:44):
model. And by the way,I have my own theory on that.
I think is there are outer spacealiens that came here to Earth to do
this. I don't think anybody programmedit. I think it's it's weird.
But anyway, here's the deal.Seriously, AI, this large language model
recognizes phrases, words, and theway you put it, it gets to
know you and then it goes outand finds the information and almost instantly puts

(03:08):
it into an answer and chats backto you. It can also do other
things. So here's what I say. Whyever, like when I get in
my car, I thought it wasamazing. I remember when I got this
car and I showed marky, Mark, I can talk to my car.
And so, you know, yougive your car a name. That's the
wake word, and so we gaveit a name, and so so you

(03:29):
say, hey car, you knowwhatever the name is, and it comes
alive and you say, you know, set frequency to ninety two point two
okay, boom, or you cansay turn the heat on or turn the
air. That's fine, but itdoesn't do a large language model. You
have to give it the commands itknows. But I see incorporated now in
everything will be large language models.And here's how I see it. And

(03:53):
you know it's going to happen.You're in your kitchen. You give your
oven a name, oven, ovenset ten three seventy five, or better
yet, oven I want to Iwant to broil steaks to medium rare,
I mean whatever, and they're twopounds, or or I want to or

(04:13):
dishwasher set yourself to come on eighto'clock tonight. It's just amazing what this
can do. Anyway, And Iknow you a lot of people don't care,
they don't give a rip about technology. I happen to be one of
these guys that just it just freaksme out. And I think of all
these applications, But why would youever in a million years ever, you

(04:36):
know, you remember had the oldjoke about setting your VCR way you would
set it to record stuff or butthink about this, there's not one thing
we have in our home that wouldnot be able to take the large language
model. Now, for all youold farts like me or older who think,
oh I don't want that stuff,it's actually easier because that kind of

(05:00):
if thing makes life easier. Youdon't have to type anything, you don't
have to remember commands, you don'thave to get into a menu. My
god, have you ever seen menusnowadays on new stuff? You know,
there's different levels of menus. Yougo here and then there, and then
here and then there. So that'swhat I see coming. I really do
in the very very very near future. The idea of having to go into

(05:24):
a menu and set stuff is ridiculous. It's the same with temperatures in your
home, you know, thermostat seventytwo degrees boom. Anyway, let me
go to the phones, Milton,what's going on with you? Milton?
What's happening time? I bought abrand new motor home in February. Where,

(05:45):
Wow, Milton, what kind?I think motor homes are fantastic,
but sometimes people have problems when Imean, where did you buy it?
In? What kind? Okay?Where I was? My wife and I
were looking for a particular model.We wanted a code red hark and I
looked on the internet for one.The twenty threes that were still on the

(06:09):
lot were about twenty thousand dollars cheaperthan a twenty four And it's basically the
same unit. Where'd you buy it? I bought it from a dealer in
Texas, Canada. Greg Gard MarineAn RV was the JCO dealer. I
called him up and they were askingninety nine nine something, and basically I

(06:30):
told him what I was looking for. And there's like eight or ten of
them for sale on RV trader,all the brand new, all the same
price, and I told him Iwas up front with him. I said,
listen, I'm going to buy itfrom the most reputable dealer who is
more convenient for me to get toand gives me the best deal. I
said, what's your best deal?And the guy says, well, booking

(06:53):
you Ford. So I said,okay, ninety thousand, figuring that he's
going to come back at me,you know, ninety five or ninety six
like that. But anyway, makea long slury shot. He said,
I'll call you back in a fewminutes. Yeah, but tell me what
you paid for it. Let's getto the problem so I can help you,
okay. I was surprised that hejumped at it that quick. So

(07:15):
anyway, I made arrangements to pickit up and he got pushed back about
a week because you said the powerconverter wasn't working properly, and they want
to make sure everything is good before. This is the over of the cab
Giant van. Right, Yes,it's a Class C. Yeah, it's
on a count of one four shiftycasting. Yeah, they're pretty nice.

(07:38):
How many is it like twenty eighttwenty six feet twenty six? Yeah?
Okay, so what's going on?Okay? So they told me he had
to get the power convert and waina week and so anyway, arranged to
pick it up on the nineteenth Ithink it was, And when I get
there, they said they're so hipproblem with power converter, so they didn't

(08:01):
get it fixed that day. SoI had no place to go because they
had already checked out of the hotel, and so they they were nice enough
to allow me to stay in theRB. They had it plugged in overnight,
so I was good. Yeah.The next day, the guy's under
there working on it, trying tofigure out why this brand new powerker bird
is still not working and drilling holesin the frame. Well, tell me

(08:24):
this, why why did you gothrough with the sail? Well? I
went through the sale because they goteverything working. He told me, Hey,
oh, it was just it wasjust an effective ground I took care
of it. Everything's good now andeverything was working and I was anxious to
get back home, my white bonewhite. So what's the problem now?
Well I found out why he hadto put a new ground wire on it

(08:46):
because the original ground wire had rustedoff. And when I got it home,
and why wasn't rusting? Was itin water? I don't think it
was in water. I checked withJaco. They delivered this in December.
So where are we going with it? Bro? What's going on? Okay?
Well, I said you a reportit shows all the things that are

(09:09):
rusted underneath air. They well,how did it get rusted under a brand
new motor home? How did thathappen? I can only assume that it
ran through madchlor Ride and saw onthe winter roads, and then it sat
on his lot with that stuff neverbeing washed off? How many miles on

(09:31):
it? And come on, thatframe should be a little resistant to whether,
for God's sakes, it's a motorhome. But I want to ask
this, okay, and this isimportant. Didn't you check this out before
you bought it? Well? Ididn't crawl underneath it. I've owned probably,
I don't know eight motor homes ofmy life, and I've never seen

(09:52):
one dis rusted. Okay, youknow, I know that's fair. It
was brand new. I get whatyou're saying. I get with you.
Anyway, let me ask you something. This was back in February. You
took delivery. After that you havehad it. Now, what do you
want done now? Well, fromthe day from the town that I got
home and I saw how bad thisthing was, I called him up.

(10:16):
I said, listen, this thingis. You know, it's terrible.
I can't rely on it because Iwas born and raised in the walls everything
there No, no, I getit. So why did you keep it?
I guessed it because I can't getany cooperation from the dealer. I
told him I'd either replace his unitor getting my money back, and he

(10:37):
said, you can't do that.Have you put any miles on it?
I have not just the knowledge fromtech right, do you have financing on
this? No? Listen, Iwould be so pissed off too. But
god, it's just like I see. I would feel it is a bit
of a breach of contract. Youbought something brand new and it was,

(11:01):
But how bad are we exaggerating withthis rust problem? In other words,
what would it cost to sand blastit and undercoat it? Well? I
haven't got on that because because really, Milton, if it wasn't flood damaged,
it really is not a disclosure issue. They didn't have to tell you
anything because they probably didn't realize it. And what I want to know is

(11:24):
this, is it unusual or canit just be fixed? Tom? Rushed
when it gets into the wires,wiring and stuff. Well, you said
it's underneath from driving through, thatdoesn't get up inside wiring. I mean,
how much wiring, for goodness sakes, is underneath underneath below the frame?

(11:50):
Well, Tom, they already hadto change the connections on the ground
wire because yeah, but the groundwires different, that's different. That's to
the frame. How many other whatother systems are exposed to rust under there?
Okay, the power ship of theleveling jacks is totally rusted and corroded.
It's still working, but it's totallyrust and coroded. The little motor
for the drowsy stepped in. Listen, listen, Milton, I will tell

(12:13):
you this. If it was purchasedas a new RV, I don't think
I would have crawled under it either. I think it is. But it's
not a disclosure issue because I thinkit would be really difficult to say they
knew about it and should have toldyou. But I do believe, I
do believe. What's that I said, they didn't know about it. They

(12:35):
fixed the rusty. I said,it's not a disclosure issue because they even
if they knew there was a rustyground, that doesn't lead to to Okay,
now we see more rust we bettertell them they don't have to listen.
Do you want real weapons or not, because if you want to go
after that, you're going to lose. If you want something you can fight
them with. It's a simple breachof contract. It was not as represented.

(12:58):
I mean, it's that simple,okay. And even if they then
it doesn't get into they didn't knowor they did know. You simply bought
something that was misrepresented. However,here's the problem. If we can't talk
reason into these jerks, you're gonnahave to sue them. That's why I'm
asking you without and I know i'dfeel the same way. You just bought

(13:22):
a brand new RV and the lastthing you want to do is have to
have somebody go up there and sandblast it. And undercoate it, and
then you wonder how many things gotexposed, But you won't know until you
truly get someone to look at it. Okay, well, I mean we
you listen, Milton, you haveto have some realistic assessment of damages.

(13:48):
Okay. Are you exaggerating or areyou not? If you take this to
example, if you if you okay, have you had it up on a
lift? Milton, it's it's gotlovel with your tom. I hired a
technician from trans wes RB to comeand do a report. Good you a
copy of that report? Did thedid the guy I didn't have a chance

(14:11):
to read it. Did this guysay that it's extensive rust? Okay,
this is a statement that he puton this report. Did you send that
to me? I have it?Hold on, No, no, I
don't have it. Hold on,Kashina, did you send me this?
I don't see it here, allright? Money? Resent Okay, I

(14:33):
mean I see the one for linefour it says, but I don't see
this one at all. And Ilook at him all No, No,
I know she's sending it to meright now. Hold on, I'm gonna
take a break. Hold on,I'll come back to you. Man,
look at I know why you're pissed. I'd be pissed too. But here's
what we have to weigh. Howmuch is it going to cost to fix?

(14:54):
Is it worth a lawsuit? Canwe talk some sense into him?
Let's get a handle on images.That's the important thing. Water prols will
get you the best water at thekitchen, saying fourteen hundred dollars fully installed
triple filter reverse osmosis. My guestswill attest it makes the best coffee in
the world, but it's the bestdrinking water you can have. Three oh
three eight six two five five fivefour. Go with a sure thing Denver's

(15:22):
best roofer Excel Roofing dot com.You don't pay a cent until you're content,
wait time for an insurance checkup free, no obligation. In comparison,
call Compass Insurance paying too much yourcoverage at dozens of insurance companies find out
now three all three seven seven toone help. You'll think you're his only
customer when you choose Frank durand thereal estate Man dot com to list your

(15:46):
home with Remax Alliance three all threenine two zero sixteen twenty two. Hi
Tom Martinez, your troubleshooter three ohthree seven one three talk three oh three
seven one three eight two five yfive. All right, Milton, I'm
sold. Man. I looked atthis, I would be so pissed.
Yes, here's the thing, bro, here's the thing. We got to

(16:10):
figure it out. How much youknow? I see what you're saying,
you know, fixing it. Itcan be done. I mean, it's
not insurmountable. But I want toknow. I don't have an idea,
and maybe we should talk to oneof our people about what Russ does on
a drive shaft like that. Imean, is that actually going to keep
corroding or what I mean? That'sthat's terrible. I talked to a body

(16:33):
shop yesterday that I'm just swift inthe pass. I wanted him to do
it. He said he didn't wantto take it on because he couldn't guarantee
that the rust wouldn't come back afterhe beat glasses and repaints it. But
you do understand, Milton, ifyou bought it perfectly, and I'm not
suggesting you should be satisfied, butit would have happened to you too with

(16:56):
Matt Chloride, right, I mean, this is not like it's not like
it's not going to happen. Tom. When bad Clara gets on your vehicle,
typically after the winter, you runthrough rain if washes it off,
or you go through a car washingand washes it off, and so you
don't get that kind of corrosion.Now I know you're saying. If you're

(17:18):
saying, if you had it,you would take care of it and get
it cleaned, and it wouldn't justsit there exactly, this sat on the
dealer's slot for now. Listen,do they say they will do absolutely nothing?
He The dealer keeps referring me toJacob, and Jacob keeps telling me
their warranty does not cover rust.Anything that's rusted is not warrantable. But

(17:41):
it's not ja COR's it's not Jaco'sproblem. Well, I bought it.
I bought it Brandon new. Icould have bought a used one. You
didn't buy it from Jacob. No, but I bought it from the dealer
with Jaco's want factory warranty. ButJaco does not warranty rust. Let's go
in that circle again. Jacob builtit, the dealer sold it to you.

(18:03):
The dealer took custody and control.The dealer is responsible for its condition.
All Jaco is responsible for is itswarranty. They never promise anyone anything
will be rustproof. So again,Milton, I am trying to keep you
focus on who the bad guy is. Well, I believe that's the dealer.

(18:26):
But Jacob has been absolutely no helpin the situation. And what should
Jaco do? Tell me what theyshould do? Well, you know I
had a similar problem with tell mewhat, Jacob, what do you think
they should do? Tell me thatpart. I think they should put a
little pressure on the dealer to getOkay, that I agree with. That
I agree with because if they want, you know, they you don't want

(18:47):
your your product going out to peoplethat put a bad spin on your product.
I get that. But did theydid Jaco talk to them at all?
I don't know. They have beenan absolute no help till right.
We need to give this to somebodywho's going to take some time to call
the dealer. However, I'm goingto tell you something, Milton. We

(19:10):
can only talk to them and pressurethem and tell them what what we do
is give a preview of coming attractionsand maybe they see the wisdom in just
exchanging the damn thing out. ButI don't think they will. I think
you're gonna have to do a lawsuit. And as with all product and any
kind of lawsuit, unless you haveto weigh the cost to the benefit.

(19:37):
Let's say, and Milton, Idon't mean to exaggerate or even make you
feel bad, but there is nolawsuit in the world. And I don't
care what people say. I've beenthrough twenty one lawsuits. I will tell
you there's not one lawsuit in theworld that you will not invest fifty thousand

(19:59):
dollars. Not one. There's notone. I mean small claims court,
yes, but once you get intosuing a company, depositions and discovery,
when you get to the courthouse steps, you're into your forty thirty or forty,
you're gonna be fifty or more towin. The problem is not all

(20:21):
lawsuits carry attorneys fees. I don'tknow about this. I don't know what
you would sue, wonder and ifyou could even think about getting attorneys fees.
But Milton, that is the realityof what you're facing right now.
Okay, we want to help.I am in agreement with you. I
am in agreement that they suck.So so, guys, who should we

(20:45):
assigned. I mean, really,we should give this to somebody who's gonna
at least turn the screws a littlewhen they call them. So Kaschina,
let me know what you think.Let's just give Chopper. Is he there?
He is not in studio, buthe's available for cases. Let's just
let's see what Chopper can do withthis. And it's a pretty clear cutcase.

(21:07):
They're going to have to exchange it, and they're not going to probably,
but we won't. Milton, areyou prepared to take this to court?
Well, that's the problem. I'mseventy nine years old. What Yeah,
I'm seventy nine years old. Yourold fart. You shouldn't be on
the road. I mean, that'smy downside. I had a bigger one

(21:30):
now now this one's a lot ofeasier drive dross more like you know,
hey, Milton, listen, man, seriously, Milton, you know,
just think of this. You're almostold enough to be president. Yeah.
Right, So here's what I wantto do, man, I want to
at least take a stab at it. And I do believe though, there
are people that can fix that,and I mean it. What they'd have

(21:52):
to do is just disconnect the wiringnot disconnected, but unscrew it, wrap
it, bead blast on nderneath andpaint. I mean it could probably be
better than factory. And you gotto weigh that cost. You got to
weigh that cost to suing. Butlet's first at least have someone call Denise.

(22:15):
What's going on? Denise? Well, I'm a senior disabled citizens and
I have a terrible landlord. Uhoh and how long have you been there,
Denise? Five years with no lease? Well, I'm going to tell
you something. Here's the good news. There are more rights than ever.
Let's let's explore them. Coming up. I'm Tom Martine three oh three seven

(22:40):
one three talks seven one three eighttwo five five Go with a sure thing
Denver's best roofer Excel Roofing dot com. You don't pay a cent until you're
content. Time for an insurance checkup free, no obligation. In comparison,
call Compass Insurance paying too much yourcoverage at dozens of insurance companies find

(23:06):
out now three all three seven sevento one help. You'll think you're his
only customer when you choose Frank durandthe real estate Man dot com to list
your home with Remax Alliance three allthree nine two zero sixteen twenty two.
Hi Tom Martino three three seven onethree talks seven one three eight two five

(23:30):
five. So Denise, you're asenior citizen, you're renting, and you
have a bad landlord. How longhave you been there? Five years?
And did it all of a suddenturn bad or you just finally had enough?
Tell me the real story. Okay. Well, when I moved in,
the windows were broke. He saidit replaced one every year. You're

(23:51):
talking five years ago, yes,and he said he would replace a window
a year, and he has notreplaced any Okay, so you have I
want to, I want to.So this is ongoing. This guy was
bad or this woman was bad fromthe start. So tell me about the
existing problems. You have cracked windows, Yes, I have cracked windows.

(24:12):
And they have that you know,that screen over them, you know to
filter it like and I okay,So what else cracked? If we just
make a major list here, justmajor categories cracked windows? What else?
Okay? The swamp cooler doesn't work, It never got covered, never gets
covered in the winter, It leakswater, it leaks cold are okay?

(24:32):
What else I got that? Okay? So cracked windows swamp cooler. What
else? I have mice? Problemwith mice? And okay, there's a
reason I'm having you go over themajor problems. I want to talk about
habitability. So we got a crackedwindow, windows, a swamp cooler,
mice. What else? The heatbill gets outrageous because of the windows,

(24:55):
mice? Well, the heat okay, what else? Okay? The toilet's
backing up in the tub. Thesink's backing up. Okay, so you
have drainage backup? How often doesit back up? Well, it's been
over a year now since it hadbeen backed up before. I imagine I
lose. And when it backs up? Does he come and get it clean

(25:17):
professionally? No? No, whatdo you do about that? He gets
mad at me, hed No,but I mean what do you do?
Has it ever gotten backed up ontocarpet or floors? No? But I
can't shower right now. I haven'tshowered since Sunday. It's why why he

(25:37):
won't answer my call? No,no, no, I'm asking what about
the shower? Why can't you shower? Did you have a recent backup?
Yes? The toilet backs up intothe tub and whenever I take a shower.
Oh god, Oh god, Okay, okay, So what else?
Uh? And I'm not saying youdon't have enough, I'm just asking what
else? Well, that's that's aboutokay. Now listen, here's what I

(26:00):
want to say. Here's what Iwas looking for, Denise. Here's what
I'm looking for. What municipality areyou in jeff Co? Is it unincorporated
Jefferson County? I'm in Lakewood.I'm in Lakewood, all right. I'm
looking for standards of habitability and whatwould violate it. Let me tell you

(26:22):
what would not violate the standards.We got to find something that would.
The cracked windows could be security andsafety, but probably not if they're just
cracked. When you say cracked,are they opened to the outside and can
you put your hand through them?No? The back one, the one
in my bedroom, is nothing butplexiglass. He replace. I don't think

(26:45):
we're going to get them on habitabilityfor the glass. The swamp cooler,
we're not going to get them onat all. That That just doesn't work.
Mice. Now, if the swampcooler caused any kind of mold,
again, people exaggerate about mold.However, it is a habitability safety standard.
If it's a bad mold. Theother thing would be mice that we

(27:07):
can get them on, and thetoilet definitely. So here's the problem.
Let me explain this to you.If we confront this landlord on habitability issues,
or we get the health department orsomeone involved, sometimes the landlord will
just have you leave and fix it. And so are you prepared? Are

(27:32):
you prepared to get another place?Because you can and you have more than
enough reason. I have been onhousing for five years. I'm ready to
put everything in storage and be homeless. Well, well, I don't think
you need to do that. Butwhen you say on housing, what do

(27:52):
you mean. I've been trying toget on them like a voucher. You've
been on a waiting list. Yes, I've been on a waiting What do
you pay for ren? Eleven hundreda month? Okay? Started out at
eight fifty and he keeps the raisingit and uh, yeah, it's eleven
hundred. He's just collecting the moneyon Benmo and not talking to me.

(28:15):
The owner of the trailer park.Wait a minute, Oh you didn't tell
me it was a trailer. It'sa trailer. Yeah, you have a
few less rights there. Oh jeez. Okay, okay, hold on,
Let's figure this out. Jeez,hold on, I'm Tom Martino three oh

(28:38):
three seven to one three Talks sevenone three eight two five five. I
still want to call the guy.I'm afraid she's going to be evicted.
I we got to figure this oneout. We do. Oh man,
we have more coming up to DenverRegen. By the way, weight loss
Semaglue Tide compounded to your door withsupplies two hundred and fifty bucks a month.

(29:03):
You cannot beat that anywhere, andof course you get doctor consultations as
well. Denver Regen dot com.Go with a sure thing Denver's Best roofer
Excel Roofing dot com. You don'tpay a cent until you're content. Time

(29:26):
for an insurance check up free,no obligation. In comparison, call Compass
Insurance paying too much your coverage atdozens of insurance companies find out now three
oh three seven seven to one help. You'll think you're his only customer when
you choose Frank durand the real estateMan dot com to list your home with
Remax Alliance three oh three nine twozero sixteen twenty two. Hi Tom Martino

(29:49):
here, three oh three seven onethree talks seven, one, three,
eight, two, five five.Denise, I'm gonna ask you, do
you want us to call your landlordand see maybe they'll respond when they know
we're looking at him and it's inthe media. It could backfire too.
I don't know what to tell you. What do you think? I don't

(30:14):
know either. I've got all histexts that he sent me. I was
in the hospital in September, Octoberand November last year, and he was
sending me texts in November that themice weren't his problem, and I was
told no, no, no,no, the mice are his problem.
But it could be a trailer parkproblem too. Now does he own this
trailer or the park he owns thetrailer. He could be it could be,

(30:41):
Denise, it could be that itis a trailer park problem. See,
this is where it gets complicated withtrailers because you have two. I'm
sorry. I did talk to theowner of the park and he told me
there's no backup problem in the parkand he told me not to bother the
owner of my trailer, and hewanted to give me money to get very
No, Jim, yeah, itis the park there. There's not enough

(31:08):
drain in the trailer. If itwas a drain in the trailer, it
would always back up. It hasto be the park. See now it's
a whole different ballgame. Your landlordmay not be responsible for some of this.
I'm serious, I'm not trying toI don't know, I don't I

(31:30):
have to be straight with you.This drainage problem, there's probably a ninety
nine percent chance it's in the trailerparks problem. It's not going to be
the local trailer. How big isthat trailer. It doesn't have much of
a drain line. It's not likea house where you have a big service
line. The service line and everythingbelongs to the trailer park. The only

(31:56):
thing the trailer has is from itsdrains to the inlet at the park.
There's there's almost no chance. Imean, if let's put it this way,
if it was the trailer and younever did anything to clear it,
it wouldn't have been cleared. Sothat's gonna be Denise. You may,

(32:17):
and I'm serious, you may wantto start looking for a place because we
have You're not going to get theYou've got to get the trailer park to
do something. And the trailer parkdoesn't care because the owner isn't going to
pressure the trailer park. You cancall the health department, but you're gonna
they're gonna redtag it and that's notgonna help you. No, Right,

(32:44):
So is there a possible Have youbeen looking for a place to live?
Yes, I have. I've gonethrough Foothills Regional Housing, West Metro Housing.
Are that a housing authority? Yes? Perhaps you should give yourself a
Spanish surname and pretend you're from Venezuela. That's exactly what I thought. Hey,

(33:07):
I'm Polish, I'm a minority,Okay, I mean you know,
I mean, I swear to Godwe have people that are dying for housing
and I don't want to get intoit right now. But and and by
the way, I'm not saying weshouldn't help I'm helping Venezuelan families too,
but I'm not helping them on thepublic dole. You know, they're they're

(33:29):
working, they're trying to, youknow, lift themselves up. Denise,
I don't think we should call thelandlord right this minute. I mean I
don't think we should because I thinkit's going to cause a whole can of
worms. And I don't want toget you out on the street, and
I you know, he's collected allthe rents every month and doesn't do one

(33:51):
darn thing and everything, But whatyou're talking about he can't solve. Now.
The windows he can, the windowshe can. The mice problem looks.
He texts me, he can't believeI couldn't pay twenty dollars to put
furnace filters in here. Well,I'm going to tell you that's another thing

(34:13):
that can go either way. It'snot unusual for tenants to change their own
furnace filters, but in other casesthe landlord does it. All of this
is spelled out in a lease,and you don't have a lease. And
I understand you're older and you wantsomebody to do this. I get that,
Denise. If listen, if anybodyin the Lakewood area might have a

(34:35):
place to rent, give us acall. Get Denise's information. I'm Tom
Martino. Go with a sure thing, Denver's Best roofer Excel roofing dot com.
You don't pay a cent until you'recontent. Please time for an insurance
check up free, no obligation.In comparison, call Compass insurance paying too

(34:57):
much your coverage at dozens of insurancecompanies find out now three all three seven
seven to one help. You'll thinkyou're his only customer when you choose Frank
durand the real estate Man dot comto list your home with Remax Alliance three
all three nine two zero sixteen twentytwo. Yeah, Rip new need advice

(35:22):
so you don't have the come runins as can show. Shooter's gonna help
come man. Six is the TroubleshooterShow. Now, Tom Martino, Hi,
Tom Martino, Your Troubleshooter three Othree seven one three talk three oh

(35:44):
three seven one three eight two fivefive or three oh three Martino three oh
three six two seven eight four sixsix, Welcome to the show. We
got Brook with us from red Rocksrs dot com and we talked about a
grant program at one time. Brookeand the grant program for commercial systems,

(36:07):
right, is that the one we'retalking about? Yep, exactly right.
So you've had clients that have commercialsystems, but it's specifically for commercial systems
in rural areas. Yeah, aslong as it's an in eligible area,
which is pretty much anything not ontwenty five, not on WHATLKS. So

(36:28):
there's a lot of things classified asrural. Okay, so if they have
a business and they want a solarsystem, you have grant writers that can
help get them. Now, thesegrants are not you don't pay them back.
They just they're granted. Yep,exactly, It's just a check that
comes from the MAILU. Plus,you have tax credits. Now, have
you had any clients with the taxcredit and the grant? No out of

(36:52):
pocket? They actually get paid togo solar. Now you see, people,
you might be thinking, we're fullof it, and then listen to
this, because the government is insuch a push for solar. If you
have an eligible commercial system and theycan find out with a phone call or
two, you get not only enoughto pay for the system, but possibly

(37:15):
more. And they they don't justsay we'll only pay up to a certain
amount, or do they just flatout right a check. It's up to
a million dollars is the grant.So so if your system costs five hundred
grand, how do you put moneyin your pocket? Yes? Or two
hundre grand or one hundred grand,whatever the number is. I'm going to

(37:37):
use one hundred because it's just easier, of course, Yeah, one hundred
grand, Okay, one hundred grand. So of that one hundred grand,
then the government would actually give youone hundred and thirteen thousand to do the
project through the tax credits appreciation itGRI. Why would they give you more
uh to do it? Because theyas an incentive because if you're in one
of those rural areas or energy distressedareas, then you're helping out the grid

(37:59):
by helping them to maintain their electricalSo the government wants you to help out
the grid and they incentivize you withextra money yep. Okay. Then these
commercial operators then once they have asystem, listen to this. People,
once they have a system, notonly did they make money putting it in,
but then they make money selling tothe grid. They can sell to

(38:19):
the grid, or for instance,if you have like tenants, then you
can charge them retail rates for thepower because you're essentially normal normal retail exactly.
And that's not considered being a utility, no, not if it's your
own building. And so if youhave tenants, they pay for that,
you charge them for their share ofelectric based on real rates yep. And

(38:42):
so you can actually make money there. Plus all of your electricity is taken
care of absolutely, so if youfigure so, but can you sell to
the grid or not? Or doyou mostly just not have enough to sell
to the grid. Mostly in mostof these systems, to the person that
we're working with, you can alwayssell back to the grid. It just

(39:02):
depends on how much, because it'sbetter to actually resell it to your tenants.
Yes, you're gonna make a muchbetter ROI to resell to your tenants.
So with reselling to your tenants andthe money you put in your pocket,
you're turning a cash flow. Yeah, absolutely, plus saving on your
own electric if you have a unitthere. Yep. So like I'm working,

(39:24):
for instance, with somebody doing asolar field. So they're selling to
like a whole neighborhood back and they'reselling it at eight cents per kiloot hour
Retail is fourteen cents. So theneighborhood's making money because they're the neighborhood's saving
money. The neighborhood saving money.And then this provider is allowed to do
that. Yeah, and they're makingabout six cents per kilo ood hour if

(39:45):
you're talking about a ton of power, Okay, hold on a sec.
They're actually a little mini power companyand that's legal. Yep. You just
have to go through the proper stepswith the utility company, and how do
they how do they get the powerto the neighborhoods. They just go through
the utility company's grid. So youdo a you do a solar garden,
and the utility company doesn't care.They want this again. Colorado is going

(40:07):
one hundred percent electric by twenty forty. The utilities in Colorado are pushed to
put in solar and figure out howto handle their grid. So this company
selling to the neighborhood is making money. Oh yeah, a ton, God,
people, I'm serious, this isthis is all I know. This
sounds like some kind of scam.I swear to God because it's so cool

(40:30):
and it's not. By the way, of course, redrocksars dot com.
I'm telling you call if you haveany questions, you have a business,
you better give us a call oryou can call them directly. Three oho
three seven zero four two four fournine. I want to go to Lisa,
Lisa. What's happening, Lisa?Yet you called us once before,
didn't you, Lisa? I thinkso. My therapist that Community Root Center

(40:52):
kind of referred me to you.Oh maybe you didn't. I'm sorry.
It was marked as a follow up, and I thought we have talked before,
but we haven't. That's to bethe first time. Okay, that's
fine, But what what are youcalling about, Lisa? Yeah, this
is like I kind of just wantto share my story with anybody that's that's

(41:14):
listening. Well, we're listening.What what is it about? Me and
my mom have lived in three differentcounties. This is the third one that
we've we've lived in uh where peopleare making illegal drugs and smoking them.
Oh that's you. Do you wantto know why? Because no one does

(41:35):
anything about it? Yeah? Exactly. You have lived in three places.
Mm hmm, like three apartment houses. The first one we lived in was
in Commerce City the year before lastyear. But are the apartment houses?
The place that I'm in right nowis actually like residential. I'm disabled,

(42:04):
Okay, so you're in a singlefamily home right now. It's like,
okay, got it? Okay,So so you lived in three different places
and you're telling me that in eachtime, the neighbors were making and using
drugs. Yeah yep, yeah,see this is what you call an unsolvable

(42:29):
problem. Yeah. So you're caseworker. You said he referred you to
us. Yeah, yeah, CommunityReach out, Well, my surface,
she said, Well, you know, did she did she think that there
were maybe some laws being broken andthat the police should help or what was

(42:52):
on her What did she think?Because we would love to help if we
could, if there's something we cando, why don't you share a little
more about the problem and about theneighborhood and all that. Yeah, the
first time like this this happened tous was in Commerce City, like in
twenty twenty two. Okay, wewe were living in a town home,

(43:16):
like we had paid my mom paidthe equity off on it, like some
years ago. You mean it washer own town home. We like paid
rent every month. But yeah,like she paid the equity off, so
we I don't know what that means. If she was paying rent she paid
the equity off, what does thatmean. I'm not sure what that means.

(43:40):
Yes, it's kind of like wewere under a cooperative housing. Okay,
let me ask this, Lisa.Did your mom own that town home
or did she rent it? Shedidn't really own it, Okay, we
just rent everyone, but she did, Like everyone there had equity they'd have

(44:04):
to pay on every month. Theequity on it was paid off. I
think the way that you can maybethink of it as the cooperative housing owned
the property that the town homes wereon, and everyone just pay their equity
every month. I don't know whatthat means, but okay, so they
paid their fair share or whatever.Well, anyway, so you moved from
there to where to downtown Denver andthen what you went into another place where

(44:34):
they were doing drugs. I'm actuallyin like residential housing for disabled people.
Now, is your mom disabled aswell? Yeah? She is? Okay,
So are you both getting subsidized housing? No, there's like a home

(44:58):
support agency residential What kind of disabilitydo you have, Lisa, I'm on
the spectrum okay, and I alsohave like an intellectual disability, and you
were you haven't been able to work? No? Do you collect SSDI?

(45:20):
Yeah? And your mom? Howold is she? What does she collect?
She's like seventy seventy one, soshe's on Social Security and probably supplemental
Yeah, okay, so what areyou calling about? I just wanted to

(45:44):
share my story with people. Okay, what kind of story about the place
you're living in now? Just likeone of the places I lived was particularly
disturbing to me because this place isthrough Volunteers of America. It's through like

(46:07):
hut housing. But yeah, whenI was living there, it's it's it's
like off eighteen sixty five Lermer Street. When I moved in there that I
would say probably eighty five percent ofthe people living there were reason drugs and
maybe them and I and were theyon were they on subsidized housing? Uh?

(46:30):
It was underhead Yeah. Yeah.So so, like I said,
Lisa, these are things I totallybelieve you, but not much we can
do about them. Yeah. Well, I just wanted to see if,
like I tried letting the state legislatureknow, you know, hey, like

(46:51):
there's people doing this stuff all overAnd when I was in Gimber last year,
I saw people getting taken out ofbody bags and theirs to just people.
You know, Lisa, I understandit. I really do understand what
you're talking about. And I'm goingto go back to say this again.
What you're talking about is going onevery day and it's an unsolvable problem.

(47:15):
And I'll tell you, why doyou really believe? Honest to God,
I mean this and I'm not makinga joke and I'm not being political.
Do you think our state legislature cares. They don't. They are you kidding
me? Do you think they carethat people are doing drugs? Of course
they don't. I think if itwas up to them at all, be

(47:36):
legal. They don't care that they'redoing drugs. They don't care that people
are dealing drugs. They don't care. I mean the gods, I mean,
take a look at this state andhow it's changed. Come on,
look at the state over the lastten years or twenty or thirty. No,
you really think our legislature should bein Moscow? We got well,

(47:57):
no, no, no, Moscow'sagainst drugs. We should I don't even
know where they should be on ona Xanadu island. We have more coming
up. Go with a sure thingDenver's best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent. Time for an insurance check up

(48:22):
free, no obligation comparison call CompassInsurance paying too much your coverage at dozens
of insurance companies find out now threeoh three, seven to seven to one
help. You'll think you're his onlycustomer When you choose Frank durand the Real
estate Man dot com to list yourhome with Remax Alliance three oh three nine
two zero sixteen twenty two. HeyTom Martin know here? Three O three

(48:45):
seven one three talks seven one threeeight two five five eight eight eight.
Heating dot Com has the risk freeservice fee twenty eight bucks and it is
the service so of your you needa flat provolt or something minor in your
toilet, you need a flush foryour wor heat or whatever, twenty eight
dollars for a one item service end. If you need anything else, they

(49:05):
credit you the twenty eight bucks eighteight eight Heating dot Com Plumbing, heating,
cooling, electric and drains three hthree seven seven zero two seven seven
six. So let's talk Katie.Uh, you have a problem with your
autistic son or son on the spectrumas they say nowadays? And UH with

(49:30):
Jefferson County. What's going on?I got an email this morning and saying
that the special ed lawyer that wehad reached out to cannot take on our
case. Now, why were youhiring an attorney as Jefferson County? Uh?

(49:51):
Will Gerrol pieces specifically, my son'sschool has broken federal law and state
law? Have you called me beforeabout at this? I sent you a
ton of information and all of otherscreenshots. I remember everything. I remember
this. Didn't we talk? Didn'twe talk before on this act? See,

(50:15):
and you wanted me to send youeverything. I know it and what
you said, and you were accurateby the way. What you said was
your son is on the spectrum andJefferson County didn't you didn't you say something
about moving there specifically for that,So we specifically moved down to Jefferson County.

(50:42):
Yeah, And is your child Gabriel? Is it Gabriel? Yes?
Okay, I remember, and Ihave it here in front of me.
So you said that you were inGreeley, the teachers were terrible. You
moved to Jefferson County for better reconshorses. During COVID he was put in

(51:02):
this program and now he is they'restill not giving him an i e P,
which is an individualized education plan.Is that what you're are they are?
They still not doing that. Havean i e P in place,
but they are not following it.He has Okay, give me an idea,

(51:24):
Give me an idea. And foreveryone listening, and you might think,
well, what does she expect?This is something afforded by the public
school systems. They're independent plans.For children with disabilities. Now, what
I want to know is, withoutgetting into like all the little details,
what major stuff are they not doingin the i EP Okay, So my

(51:50):
son has a speech delay, sohe's supposed to have ascribed somebody that writes
for him. He has a writtenexpressive disorder, which means he can't take
an eye idea and write in inthe paper. So again, they're supposed
to take notes, they're supposed tohelp him write, supposed to help him
with his grammar, reading, writing, and they're not doing any of that.

(52:16):
They're not doing any of that.He's supposed to have a para who
is supposed to do all of thosethings. He had one in the beginning
of the year until she threatened tocome to his house, take him and

(52:36):
show him what the hood was reallylike. That's when I hold on,
why would she do that to him? She don't I don't know. I
don't know why you would hire andthis in a bad way, But like,
I don't know why you would hiresomebody who speaks in a bonics to

(52:57):
work with a child who is specialneeds and as a speech impediment. It
was, Oh, it was handpickedby the district and I had no say.
So in who Katie, Katie,Katie, Katie Katie, I don't
know what you mean by by that. I really don't. I don't know
where we're going with this. Buttell me something else. In Greeley when

(53:22):
he was when he had teachers thatyou did not like. Were they speaking
you bonics, ubonics or whatever you'recalling it to. No, they were
just verbally abusing him in what way? Because I find it difficult to believe
that in two different school systems,two different teachers are abusing him. But

(53:44):
I'm not telling I'm not saying you'relying. I'm just saying I find it
hard to believe. Like what whatso this person in this person in Jeffco.
She threatened your son, saying,I'll take you to the hood and
show you what life's really about,really about. Yeah, what would prompt

(54:06):
that kind of comment? Do youthink? Well? How old is your
son? How old? I'm nothearing her, man, I just need
an age, Give me an age. Hey, let's re establish I can't
listen, we can't communicate this.I'm hearing every other word. So let's

(54:29):
try to reestablish that. Three ohthree seven one three talks seven one three
eight two five five. I literallycannot hear her. She is saying things
and then she gets clipped. Doyou know why that's happening, Shannon,
Yeah, it's a noise canceling thingon her phone that's creating that. Okay,
well, when we can communicate.See, here's the thing. I

(54:52):
am all four i EPs, andI I'm sure that some of them are
inappropriate now and then she said twoin a row or maybe more. She
used the last term. She saidteachers in Greenley last time. And I'm

(55:14):
more interested if we can re establisha connection here on why they are why
an attorney wouldn't take this that that'swhat I really need to know. So
I'm gonna regroup and see if wecan reconnect, and then we have more
from our solar expert coming up andanything you want to talk about. We

(55:37):
finally have a break in the lines, so you can get through three oh
three seven one three talk seven onethree eight two five five waterpros dot net.
In addition to the drinking water atthe kitchen sink for just sixteen hundred
bucks fully excuse me, fourteen hundredbucks fulliing, you can also get listen
to this whole house systems like threethousand, a little more than three grand.

(56:00):
That takes out the chemicals and thehardness and they're wonderful. Waterpros dot
net. Go with a sure thingDenver's best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent. Time for an insurance check up

(56:21):
free, no obligation. In comparison, call Compass Insurance paying too much your
coverage at dozens of insurance companies findout now three o three, seven to
seven to one. Help. You'llthink you're his only customer when you choose
Frank durand the real estate Man dotcom to list your home with Remax Alliance
three oh three nine two zero sixteentwenty two. All right, we're gonna

(56:43):
be giving away some tickets. Thisis a fun thing. I'm gonna get
to your calls too, so hangin there please. I want to go
to Steve right now. Steve iswith Rocknroll dot Beer. I love it,
and he has a brewery and hedoes things with Coloradternational Speedway. How
do you want to do these ticks? It's Steve okay, it's rock and
Roll Brewery and the website is rockand Roll dot beer. Yes, well,

(57:07):
you know there's different there's two differentkinds of tickets. I have some
VIP which are you know, theirpasses that are VIP parking and good you
know, free interests to the beergarden and all that stuff. Good for
any race throughout the twenty twenty fourseasons. So those I would say,
if people go to my website andcontact me there and my uh that phone

(57:30):
numbers should be on there and myemail contact me and let's say the first
and people to do that, I'mgoing to give VIP tickets to how the
hospitality tickets are On June fifteenth,that's my special race. I do sponsorships
up the track, so we're goingto be there on Father's Day weekend.

(57:51):
Saturday night is NASCAR racing. Thefifteenth I will have a hospitality party with
Famous Staves catering that's included on thosetickets. It's amazing. And then the
next day is the Monster Truck racethat's not included with these tickets, but
I mean you want to go tothat. Wow. So this is NASCAR
racing. It's not drag racing.People going to Circle many cars I've raced

(58:14):
there many years. It's really superfun for the whole family. Colorado National
Speedway and their website is Coloradospeedway dotcom. Okay, listen on yours.
But how I give the hospitality ticketsaway is it's the people that really support
us. They go out and they'resupporting Colorado National Speedway and they're you know,

(58:37):
spending time going to the Rock andRoll Brewery tenth and they're spending little
money here and there, and they'resupporting us. I'm gonna give those people
those hospitality tickets, all right,So rock and Roll dot Beer. I
want to say this, Okay,if they I also want people for fathers.
I don't know if I'm still on, I don't hear anything. You're
you're on. I don't know you'restill on, Steve, can hear me,

(59:00):
bro Okay, hold on, Iknow. Maybe my MIC's not working
for some reason. Just hold ona second. I put them on hold.
I don't know it says my micis, uh, let me just
see you can hear me, right, Shannon? So I don't know why
he doesn't. Are you there,Steve? Okay, he doesn't hear me.

(59:21):
I don't know what the hell isgoing on. Anyway, here's the
thing I want to for the Father'sDay tickets. I want to give away
some Father's Day's tickets. What I'dlike to do is I would like them
to, uh. What I'd likethem to do for that for those tickets
is I would like them to givea poem about their dad. That's what

(59:45):
I'd like to do. I'm backto you, Steve. Can you hear
me, Steve Man, I don'tknow. I'm just gonna have to disconnect.
I'll just try to reconnect. Threeoh three seven to one three talks
seven one three eight two five fiveSo rock and roll, dot beer and

(01:00:06):
everything on this end seemed to beworking, so it might have been muted.
But in any case, we havethis other one with this solar issue
that just baffles the hell out ofme. We want to know what to
do about that. And then wehave Katie. She's back. We re
establish contact. Now. Listen,I know there are comments being made.

(01:00:27):
I'm getting a few by text andthen maybe some YouTube morons. But Katie
is well within her rights to wantthe independent education plan done properly. However,
the one thing that has people concernedis that she has had now two

(01:00:50):
teachers or more that she's dissatisfied withbecause she thinks they're abusing her son.
Now, Katie, there's no wayfor us to know if it's an exaggeration
or not. What did your son? I mean? Tell me this latest
one in Jefferson County, he hadan IEP. But is the IEP now
gone? What happened where they?Was she fired or was he your son

(01:01:13):
taking off? What happened after shesupposedly said I'm going to take you to
the hood and show you what life'sabout or whatever? What happened after that?
I call the principle and I spokewith her about the behavior of the
parrot, and to my knowledge,she was removed from contact with Gabriel.

(01:01:36):
I don't know if she was,but then he was not given anyone else.
Right, Oh, Katie, Ifear, and I really I want
you to listen to me, becauseI don't want you to get emotional because
and I know this is a terribletopic and an emotional topic, and I
know you're advocating for your son,but you really need to hear me.
I fear that they might think difficultand they might think you're exaggerating because of

(01:02:06):
your involvement in Greeley. You weredissatisfied with those teachers. You said your
son suffered abuse, and now you'retelling me the same thing is happening here.
It just doesn't make sense to me. It's I'm not saying that you
don't have a right to be sensitive, and I'm not saying you don't have
concerns, but I think they don'tknow what to do with you. I

(01:02:32):
mean that, Katie, I meanthat, and I hope you understand.
I'm being very open with you aboutthis. I want to help you get
help. But can you tell mewhen did this conversation happen where this woman
said, I'm going to take youto the hood in December? How old

(01:02:55):
is your son? We got disconnectedlast time I asked you how old is
your son? He's sixteen? Okaydoes your son express Is he upset with
what was told to him? Yes, he has expressive language delay and her

(01:03:16):
comment led to nightmares regression. Sofarm Katie, Katie, are you really
what He was afraid she was goingto do something to him and he had
nightmares. Yes, you don't understandthe amount of trauma that my son has

(01:03:40):
in door. Okay, what happenedto him in Freeley is medical neglect.
I had to take him to asurgeon. The surgeon said the teacher put
a trash can next to his deskand let him throw up all day.
He was vomiting over twenty one timesa day. This medical im glad to

(01:04:00):
not send that child to the nurse, to not call the parent, and
that was his only way. We'retalking about a special needs kid who can't
provoke with gig emotions, and hehas no ability to express what is going
on. How did you find outwhat was said? How did you find
out what was said to him aboutthe neighborhood? The hood? I was

(01:04:28):
right there? Wait, you werethere when she said it. I was
right there. Well, she couldn'thave meant it in a threatening way if
she said it right in front ofyou. I was off screen. She
didn't know I was there. Whatdo you mean off screen? Oh?
Oh it was a zoom thing.Yeah. He goes online so he doesn't

(01:04:53):
go into school no, because ofwhat has been done to him. Katie,
have you ever does your son havea counselor? He has people that
he works with a children's hospital,but I cannot get a therapist because they

(01:05:15):
won't talk to him because he hasexpressive language delay. Well, what do
they do normally with someone who hasexpressive delay? We just work with developmental
pediatrician. And I speak with mytherapist and what I can get from Gabriel
or what I can interpret from him, I relate to my therapist. I

(01:05:39):
say, hey, I'm worried aboutthis. Should I do with suicide?
So will Gabriel? Will Gabriel everbe on his own? No? And
okay, all right, so listen. I don't know what the answer is

(01:05:59):
because you're not You said a specialneeds attorney. Hold on a second.
You said they would he wouldn't takethe case. Why is that because she
had so many cases that she didn'thave the capacity to take it on?
Katie. Don't believe that, Okay, please don't believe that, Katie.

(01:06:23):
Katie, listen. One thing you'regonna find for me that you're not going
to get from anyone else, Ipromise you, is the unfiltered truth.
There is no such thing nothing,no such thing as an attorney turning down
a case because they have too manycases. They're turning down the case because

(01:06:45):
they don't think it's a good case. Have you talked to other attorneys?
I spoke with one this morning,and it's I have to put down thirty
five dollars in order for him totake the case. And I don't have
thirty five hundred dollars. So theother one you asked to take the case

(01:07:06):
free. No. I was tryingto see, uh what she could do
for us. Okay, do youhave a partner in all of this?
Does Gabriel have a father? Hehas, He has a father that is
not treasent. Okay, hold on, I gotta take this break. I'm

(01:07:29):
Tom Martine. Go with a surething Denver's best roofer Excel Roofing dot com.
You don't pay a cent until you'recontent. Wave time for an insurance
checkup free, no obligation. Comparisoncall Compass Insurance paying too much your coverage

(01:07:49):
at dozens of insurance companies find outnow three all three seven seven one help.
You'll think you're his only customer whenyou choose Frank durand the real estate
man dot com to your home withRemax Alliance three all three nine two zero
sixteen twenty two. Hi Tom Martino, your troubleshooter three all three seven one

(01:08:14):
three talk now, Katie, Ijust I want to sum up this call.
Then I have Jeff Wes' solar issue. I've brad about this tax refund
thing. Hey, Katie, Iwant to ask you something. When you
were on that Zoom call and youheard the teacher say, what exactly did
the teacher say to your autistic sonthat you said put him into a tizzy

(01:08:34):
of nightmares and all kinds of trauma? What did she exactly say? She
said, verbatim? What would youthink if I showed up to your house,
took you to the hood and showedyou what the hood was really like?
Okay? Now what brought that up? Because he didn't know what fresh

(01:08:58):
Princess bel air was? Okay,now, Marky now here, I don't
think so. I think that youI think, Katie, could you possibly
be overly sensitive here? Uh?No? I think I'm very rational and
am I passionate about protecting my sonafter everything he's been. Yeah, but

(01:09:21):
here's what I want to know.Did your son see you react to what
she said and then it gave himtrauma? Or did he react on his
own? He reacted on his own? How could anyone feel that is threatening?
Well? I am the way,Katie. I'm gonna I'm gonna tell

(01:09:45):
you something. I hold on,Just hold on, I'm gonna I'm gonna
refer you to someone go with asure thing Denver's best roofer Excel Roofing dot
com. You don't pay a centuntil you're content. Time for an insurance
check up free, no obligation comparisoncall Compass Insurance paying too much your coverage
at dozens of insurance companies find outnow three oh three seven seven one help.

(01:10:10):
You'll think you're his only customer whenyou choose Frank durand the real Estate
Man dot com to list your homewith Remax Alliance three oh three nine two
zero sixteen twenty two. Ripped ofneed Adviso. You don't have come run

(01:10:32):
anxious stasses. The cam Shooter's gonnahelp come man. This is the Troubleshooter
Show. No Tom Martine, HiTom Martino here. Three oh three seven
one three talk seven one three eighttwo five five. This hour brought to

(01:10:53):
you by the best guy I knowin the world, Frank durand the real
Estate Man dot com. If youneed a market valuation for your home and
analysis on what it will sell for, He'll give you one complimentary to let
you know where you stand. Inthe market. And really and truly there's
no hooks, no tricks. He'san expert. He'll let you know what
it will sell for, what you'llnet, what you can find for the
if you want to downsize, upsized, sideway size, whatever it is.

(01:11:16):
Frank durand the real estate Man dotcom three oh three nine two zero sixteen
twenty two. All right, wehave a solar issue with Jeff. Jeff,
let's talk to you, and thenwe have Brooke here with us.
Let me get to the white shot. We're on the white shot. Army
Brooke is with redrocksars dot com,redrocksroof and Solar and really we had this

(01:11:38):
problem come up and I sent Brookto you because I wanted to get the
lowdown and I'm going to summarize Jeff'sproblem. Jeff, you there, sir,
Jeff, can you hear me?Yes, sir. So, Jeff
had a small solar system and itwas working, right, Was it working?
Yeah? Okay, so Brooke,it was working, but he was

(01:12:00):
I've never heard of this before,but he was kind of undersold a solar
system. It was small at thetime. You gave me a reason for
that, Jeff, Why Jeff waswhy did you buy such a small system?
Well, because they said they couldn'tbecause the way our roof is shaped

(01:12:25):
and built. They said, dude, to fire code. They couldn't put
panels on the other parts of theroof because their panels were too big to
fit on that side, on theother parts of the roof, you know,
to being code. So and thiswasn't This wasn't sun Run, was
it? No? This was someoneelse? So hold on, I want

(01:12:45):
to know something first and foremost,Brooke, was he told the truth about
that he couldn't put on more panelsor what? Uh? There's no way
that's the truth because he's going fromsix panels to the second system. Why
would they want to? But whywouldn't they want to sell them as much
as they could? That's the partthey don't understand. It doesn't seem to
me why would someone do that.Why wouldn't they sell them the biggest system

(01:13:10):
they could. He was willing tobuy it. It just depends on the
sales rep that they are working withand the experience that that specific person has.
It's oftentimes that people get sold undersizedsystems and told that they're going to
produce at a higher level because there'sno production guarantee written into contracts, so
the company's not out anything. Ifthey sell a system at fifty percent offset,

(01:13:31):
that really is only going to handle, say twenty percent of their power
needs or anything else like that.You wouldn't believe how many Jeffs I have
with solar problems. This wasn't soperceive it right, No, this was
my ad for them looking for theother one. Okay, man, it's
amazing how many I have so ohokay, So anyway, so on this
particular problem, Yeah, another company. Did they knock on your doors?

(01:13:56):
You call them and say I wantto increase the size of the system.
They came to our door and youthought, what did you like the system
you had? And you thought,well, I'll even do better with a
bigger system. Yeah. I waslike, I was happy. I was
like, okay, if I canmake more and offset my you know,
sure excel bill or a core bill. Yeah, why not? Okay.

(01:14:16):
So you had a good experience andyou thought, I'll just expand the system,
and then they said they could expandit. And did you pay them
anything? No, we we didnot pay them anything. We made two
payments to the finance company and thenappen Now the finance company, that's where
it gets complicated. So you didtake a loan out on this, yes,

(01:14:41):
how much? I think it's twentysix thousand? Now Brook, If
he took out a twenty six thousanddollars loan for a solar system, that
company got paid, didn't they?They did? So what happened when?
Why didn't they install the system?So the loan went into effect because the

(01:15:04):
company that installed it so that itwas installed and they sent them photos,
so they said, okay, wesee the photo company lied. No,
they installed it, but they didn'tinstall it properly. Okay, So they
got paid yep, and then theycouldn't activate it, so then the clawback
would have occurred. But this specificcompany went bankrupt. Now it's been over

(01:15:24):
a year since anybody's touched it.So he did get all the equipment though,
uh not, that was in thecontract. His system was supposed to
be DC. They tied into hisold system, which is AC, which
is why his old system won't work. Why would you want a DC system?
Is that what they're doing? DCsystems are better. Okay, there's
a long reason why. But andthen what do you do You convert it

(01:15:46):
before you bring it into the houseto ac exactly. Okay, So here's
the deal right now. The bottomline is this, he has a company
that went out of business, Hehas equipment he can't use, and they
even screwed up his old system.So now he has nothing. Yep,
he has nothing because of these clowns. Yep. And these clowns are now
out of business. Yes, andyou have a loan now for how much?

(01:16:11):
Twenty? Yeah? So what happens? I thought, and I've been
researching it and I can't find it. But I thought, if you had
a loan for solar and the solarcompany goes belly up, you don't have
to pay if they don't complete thesystem. I think that that's true.
But the finance company isn't allowing himto get out of it. Is that

(01:16:31):
correct? That's yes, because whatare they saying. Well, they're like,
well, we hired this new contractorwe're on our third contract. Oh,
hold on, hold on, that'sa whole different story. So they
are trying to work with you.No, because nobody's touched the system in
over a year. Yeah, theykeep saying, oh, no, your

(01:16:53):
new contractor is first it was aptwhy won't they let Brook do it?
Did you tell him about red Rocks? I told him about it, and
they said The finance guy was like, well, it's very difficult to go
ahead and to switch to get adifferent contractor. I was like, but
so you're telling me you can.It's just difficult. And then you change
the subject and rattled up some otherstuff. But they're not pursuing collection,

(01:17:15):
are they. No, they frozeour payments. They tried to, you
know, start payment up again,and I call them by, hey,
I system is not inactivated, soI can't like, oh, yeah,
we do see that, so yeah, we'll go ahead and keep your payments
froze. So I made the firsttwo initial payments when you know it was

(01:17:35):
supposed to be activated or whatever,and then this whole debacle happened. So
then all right, they froze thehere's what I think we should do.
Then we should have one of ourpeople called the lender and say, look,
this is a debacle, and youdealt with these people. They're the

(01:17:56):
ones they referred to the lender.They were working together. Let's face it,
and we want another company to finishit that we know we'll do it.
And I think. I don't know. I really believe that you need

(01:18:17):
to get I don't know. Ican't find anywhere on the internet where they
have a legal obligation to stop that. Did you take did this loan make
any reference to a solar system?Your loan agreement it's through Everbright Solar,
So this finance company's only done solar? Okay. And did they take a

(01:18:42):
second on your house? No,that's good. Are you sure of that?
I'm pretty sure of it. Youdidn't do a second deed of trust?
Have you done a know any onyour property? A search to see
if there's a loan on there?No, I have not. Will you
do that for me? Will youdo that? Let me know? Hey,

(01:19:06):
Kaschina, we need to give thisto one of our deputies. It
doesn't have to be someone today.Oh, we need to do it.
In other words, I know someof our deputies are indisposed today, but
we really do need to get thisthis steal going. I've got doc available.
Yeah, but I mean good.But I mean I don't want to

(01:19:27):
over I don't want to overburden himif he's there just because he happens to
be there today. What I'm sayingis this I am saying that what we
really need to do is get someoneto call the finance company and see if
we can transfer responsibility to red Rocksbecause he has not seen a contractor in

(01:19:50):
more than a year. It's morelike a dollar issue. Yeah, it
could be, so why don't youfigure that out? Let me know who
and then we'll we'll continue this.I'm Tom Martino three oh three seven to
one to three talks seven one threeeight two five five. Dan McKenzie is
an estate planning attorney and everyone needsone for a will, maybe a trust,

(01:20:13):
or how about this. He hassome clever ideas for LLCs to own
things that pass through the estate,much like a low cost trust, but
in some areas even more flexible.He has some really good ideas. Dan
McKenzie McKenzie Law eight three three coPlans eight three three co plans Go with

(01:20:39):
a sure thing Denver's Best Roofer Excelroofing dot com. You don't pay a
cent until you're content. Time foran insurance check up free, no obligation.
In comparison, call Compass insurance payingtoo much your coverage at dozens of
insurance companies find out now three ohthree seven to seven to one help.
You'll think think you're his only customerwhen you choose Frank durand the real estate

(01:21:02):
man dot com to list your homewith Remax Alliance three all three nine two
zero sixteen twenty two. Hi'm Martinohere. Three oh three, seven on
three talks seven on three eight twofive five. Brad, what's going on
with your taxes? Hello, Brad, Welcome to the show. By the
way, people, we're going throughcalls pretty quickly. If you want to

(01:21:23):
call in, you can also callthree oh three Martino now and whenever three
oh three six two seven eight foursixty six. So, Brad, what's
going on with taxes? Man?Yes, we put in our submit in
our tax return on January twenty first, and we received our state return prefund

(01:21:44):
in a couple of weeks, youknow, just normal with the Correig deposit.
But the federal tax return is beinghas been held for this is going
on four months now. Is itsuspicion of fraud. No, it doesn't
say that. It says it's verifyone and more of the following income,
income tax withholding tax credits or businessincome. And we only have two of

(01:22:08):
those things, income and income taxwithholding. So they don't get it,
and you answered them right away,right, there was nothing to answer.
We just got a letter in themail that said, wait sixty more days
and we will contact you hopefully.So that's where we're at now. They
sent us a letter sixty days afterwe filed, and then now we're past
the sixty more days, and soit's four months. So you filed January,

(01:22:31):
February, March April May. Soy, I got you here,
So now you're right at the mark. Well, you're right on the money.
I mean, but when they saysixty days, they don't necessarily mean
right on the money. Six.But this is not an unusual thing when
they flag something, and unfortunately itcan take six months to a year.

(01:22:59):
It depends on the issue if theysuspect. Now, did you have a
complicated return? Oh no, wehave a real easy return. All we
have is Social Security benefits one.And I don't get it. Then,
I just don't get it. Iunless it was a random thing. It
did you on the notice? Wasthere a name there? No, there's

(01:23:26):
no names, just our name.I mean, but you have a case
number, right, ah, yes, it's it's not necessarily a case number,
but a statement number or a letter, you know, just to identify
it. Have you called back recentlywith that case number? Oh see,
that's that's the that's the main problem. You go on to where's my refunded

(01:23:47):
and always says it's processing. Thenyou try to call the one eight hundred
and forty number. Nobody ever answersthat phone number. So that's that's mainly
where we're frustrated that we can't getcontact anyone. How much do you have
coming eight? Holy crap, that'sbecause we took ten percent. This is

(01:24:10):
the first time we've ever been onSocial Security, and so we just didn't
want to fall short, so wetook out ten percent on all of our
income. We took ten percent outof every one of them. So so
you took percent out of all yourincome, dividends, everything, right right?
Wow, and you prepaid your taxesand you had eight thousand coming back.

(01:24:35):
Yes, well it's just prepaid,like you know, social Security they
take out ten percent. You knowthat, Yeah, yeah, but how
did you get them to take outten percent? Is what I'm asking,
Like from your you said from yourincome more than just social Security? Right,
Well, I have a part timejob. They take ten percent out
for that. They don't normally takepercentages. They normally take deductions, but

(01:25:00):
I don't so anyway, that's we'reconfusing. But in any case, the
bottom line is you withheld more thanyou had to pay. I get it,
I exactly that's the bottom line.Yet you know, in a crazy
way, that could be what's screwingyou up. It might be that's just
the question we have. So wasthis Let me ask you something, because

(01:25:23):
I know how they think. Wasthis refund way more than previous years two
thousand? Ye, we usually getlike fifteen. That's why. See any
kind of anomaly, any kind ofan anomaly kicks out your return. So
if you suddenly have a drop inincome, or if you suddenly have way

(01:25:45):
more of a refund, or ifyou suddenly have way more deductions, anything
like that will at least kick itout. You know right now. I
know you don't want to hear this, but you're right right at the mark
they said they would contact you,and I know for sure you're going to
have to wait. No matter whatI mean, we have. We do
have some tax resolution people we workwith from time to time, But to

(01:26:10):
be honest with you, you don'tneed it right now. You don't have
anything to really resolve, and you'rejust I don't know if this makes you
feel better, but you're We getthis call all the time about delayed returns,
and people have waited up to sixmonths and sometimes seven and eight months
for things to be resolved. Iknow, well, next time, we're

(01:26:31):
not taking any out, so butit'll even out. I guess. No.
No, that's the way to doit, is that that's the way
to do it. That you putit in your bank and then write a
check. That's truly the way todo it. We got more coming right
up. Go with a sure thingDenver's Best roofer Excel Roofing dot com.

(01:26:55):
You don't pay a cent until you'recontent. Time for an insurance check up
free, no obligation. In comparison, call Compass Insurance paying too much your
coverage at dozens of insurance companies findout now three oh three seven to seven
to one help. You'll think you'rehis only customer when you choose Frank durand
the real estate Man dot com tolist your home with Remax Alliance three oh

(01:27:17):
three nine two zero sixteen twenty twohimes, Tom Martino here three o three,
seven one three talks seven one three, eight two five five. Okay,
so let's talk to Kelsey. Wedo get a lot of complaints about

(01:27:42):
why it's towing. Now, I'mgonna be fair here, I'm gonna tell
you that a lot of those havecome after why it's got into trouble with
the state. And oddly enough,most of the complaints we get were not
about that. In other words,they they they feel like, why it's
must have just done automatically something illegal, because why ITT's gotten such big trouble
with the state. And in thecases we've handled us far, we haven't

(01:28:08):
found why it's doing that. Butmaybe this time, Kelsey, what's going
on? Hi? So on Mayseventeen in Northlin, there was a food
truck carnival and it was near Boondocks. Many many people parked in Boondock's parking

(01:28:30):
lot. There were no signs abouttowing or anything like that. So we
parked there and when we got backa few hours later, my boyfriend's car
was gone. We went into Boondocksand asked them like if they called somebody,
and they said that they had whyatt'stowing on their property? So why

(01:28:55):
it's towing was sitting in the parkinglot waiting for people to park there and
walk and walk somewhere else so theycan tow the car. And they're allowed
to do that, Kelsey. Ascrazy as that sounds, they're kind of
allowed to do that. That's socrazy. Okay, So but but hold
on, but you said something.There has to be a sign, a
warning sign. There has to beif there's not, and then then you

(01:29:19):
can get every dime back, right, And we didn't see any sign.
Now I didn't ask that part,that's see, that's not the part.
The part is was it reasonably signed? Now, the bigger the parking lot,
the more signs they need. Butif you say there were no signs,
then you're going to get your moneyback. So did you go back

(01:29:41):
to look? Yeah? So Idid go back to look, and there
was a no event parking sign thatI took a picture of, but across
the streets. Hold on, it'sgot to be more than that. If
it said no event parking, didit say violators will be towed? No,
it just had a little tiny towtruck and like a car being pulled.

(01:30:05):
But it was tiny on the bottomof that, whereas like the parking
lot across the street at the churchhad a Wyatt towing sign. Is that
the only sign in that entire Boondock'sparking lot? Just one little sign?
Yes, because I took a pictureof it. Well, I understand that,

(01:30:29):
But are there some you didn't takea picture of I didn't see any
because my boyfriend also looked. Okay, so what happened then? So go
ahead? So what happened? Becausehere's why? Okay, as much Kelsey,
they don't have to say anything exceptthey have to have those signs up.
And even if everybody's doing it andnot everybody gets towed. These are

(01:30:53):
things we hear all the time.None of those are gonna work. The
only thing that's gonna work for you. The only thing is number one,
What were you warned? Were theresigns? If not, it's a slam
dunk. You take them the smallclaim, squirt, You'll get every dime
back. How much did it costyou? So they charged us? I

(01:31:15):
called them and they said there wasa a hook sheee of two hundred and
thirty nine dollars, a storage sheetof forty six dollars per every twenty four
hours, and an after hour's releaseseve one hundred and one dollars. Yump,
that's all in line, that's allin So how much was it total?
So in total when we got itback, it was five hundred and

(01:31:39):
thirty one dollars because they charged usagain for the forty six dollars for storage
even though it was there for lessthan twenty four hours. Wait a minute,
well, hold on, so theentire time less than twenty four yes,
okay, Well it doesn't matter becausebecause you're gonna get it all back

(01:32:01):
every dime. I mean, becauseyou say there's no signs and that sign
that you mentioned, that one signthat said no event parking. How big
was that sign? It was likea decent amount, Like it was pretty
big, but it wasn't Like no, it wasn't. It was just on

(01:32:21):
a cone like it was a cone. And then it was like screwed.
Well that doesn't matter, that doesn'tmatter. But where see, hold on,
there's certain things that has to have. In other words, what I'm
thinking is is they didn't have enough, but you would have to. Here's

(01:32:41):
what you have to do. Youhave to take it to small claims court
to get the money back, whichis not a big deal, by the
way, It really isn't. Butdid you You got to really be sure
there's no sign, because I'm justgoing to tell you something. I know.
Booned has signs. The one Igo to does. So I don't

(01:33:02):
understand when you say there's no signs, which one is this? Where is
it in North Glen, Okay?Yeah? And you say there was only
one sign no event parking, Andif that's not there, there were no
other signs, correct? Because whenI even they even told me that was

(01:33:24):
the only sign, they said therewas a big white sign and that's the
one I took a picture of.So is this boon Docks alone as boondocks
or is it a big plaza?It's just spoon Docks alone? And they
do nothing so anyone can park thereat any time? H yes, Wow,

(01:33:45):
Oh I didn't know that. Sothey allow. So I wonder if
people with OURTD going to work parkthere. I just wonder because what you're
telling me is that there is noThey have no parking control whatsoever except ring
an event. And listen, I'mnot saying I don't believe it, but
it would be the only boondocks Iknow of that doesn't have that doesn't have

(01:34:08):
it. I mean it's remarkable tome that they have this giant facility and
don't have a problem with parking.So I'm wondering if anybody could help us
out. But here's the great partabout this. You're gonna win and you're
gonna get your money back. Andboth Boondocks and Wyatts are responsible to you,
both of them, and they bothhave registered agents. And it's easy.

(01:34:33):
You go online, you fill outthe form and then you have them
served and they will pay you becausethey can't toe you without the proper signage.
And that one sign unless it hadmore, if it just had a
little picture on there, it's notgonna work. So I think that you're

(01:34:54):
in the driver's seat. In fact, I know you are. And again
this is true. I'm looking rightnow at the parking lot. I'm looking
at it, and I'm looking atit from a sky you know, from
Google, and I want to seeif I can get down on ground level
here because it just doesn't I can'tsee from here, but I don't see

(01:35:24):
any obvious signs from this. Anddid you walk around the whole parking lot
on the entrances? Yeah, wow, that is that is amazing to me.
Well, then you got you canget your money back. That ought
to be good news for you.I mean, really, you will.
There's there's no way on this bigparking lot. And frankly, I don't

(01:35:47):
see any from this bird's eye view. I don't see any at all.
Now there might be some, I'mnot looking at here, but I'm looking
and I don't see any. Andand I don't let's see at the beginning
here, I don't know, man. I wish someone could drive by North
Glenn Boon Docks and let us know, because I can't see any signs in

(01:36:10):
any of the parking lot here.I don't see any signs at all.
And if that's the case, theydone screwed up. Yeah, do you
know? So if you listen,here's the deal. If we call them,
they're going to tell us that therewere signs. That's what they're going

(01:36:32):
to tell In fact, you knowwhat, why don't we call boondocks in
North Glenn. Just have someone callright now Kachina and ask them if they
have no parking signs except for customers, you know whatever, Because I don't
see any. I don't know whyI can't get that man down there.
You know how they do that onGoogle I can't get it. I'm gonna

(01:36:56):
I was trying to look from afrom a walking around point of you.
Are you far from there? Yeah? Well I live in Greeley, so
yeah, Oh never mind, nevermind, listen. I know it sounds
like a pain in the ass.First, we're gonna call them for you,
Okay. Then what we're gonna dois we're going to let you know
what we find out, what theytell us. But I have a feeling,

(01:37:19):
I just have a feeling that thereprobably are signs, because I can't
believe that a big corporate place likethis wouldn't have them. But go online
right now. You've got to assumethem where they're located right there, and
you name Wyatts as one of themand I don't, and they'll write you

(01:37:41):
a check. I mean they will, they'll write you a check. Get
the information though, Kachina, andsee if somebody can call up there and
ask them if there are any kindof signs on their parking lot threatening to
toe if people uh park there?Three all three, seven, one,

(01:38:03):
three, eight, two five fiveGo with a sure thing Denver's Best roofer
Excel roofing dot com. You don'tpay a cent until you're content three time
for an insurance check up free,no obligation comparison call Compass Insurance paying too

(01:38:25):
much your coverage at dozens of insurancecompanies find out now three all three seven
seven to one. Help. You'llthink you're his only customer when you choose
Frank durand the real estate man dotcom to list your home with Remax Alliance
three oh three nine two zero sixteentwenty two. Hi Tom Martino, your

(01:38:48):
troubleshooter three oh three seven one threetalk three oh three seven one three two
five five. So I'm down onGoogle Maps or whatever maps on here,
and I'm on street View and there'sno obvious signs that I see, but
who knows. Hey, Jesse,you have a comment on Kelsey's towing issue.

(01:39:12):
Are you are? You're identifying yourselfas an attorney, Jesse? Yeah,
Tom love your show. Thank youso much for being there for us
all the time. I'm a lawyer, but I'm a divorce lawyer, and
Sony anything I'm about to say,well, my opinion and not goodly necessarily

(01:39:33):
good legal advice. But to meit is because we're not supposed to practice
outside of our area of expertise.But I would say that calling boondocks and
talking to them to ask them aboutwhether there are signs could potentially tip them
off. I don't know if maybeone of their employees. Do you think

(01:39:55):
they would run out and put upsigns. Yeah, they have it on
a cone. So I just don'ttrust anybody as far as I can throw
them, especially somebody who's going toengage Wyats to do this kind of predatory
towing, although I understand it's theirperfect right to do that. Thing Number
two is I would advise the galto go out there as soon as possible

(01:40:21):
and take a video, walk aroundthe whole rice and take a video so
that she has something to show tothe court by way of evidence that there
really is no sign up except forthat little one that she saw. Yeah.
Yeah, yeah. It would shockme if there were no signs,

(01:40:43):
because every time we've gotten acclaim likethis and we've gone out there, we've
seen sign after sign after sign.But who knows. I mean, I
can't see any obvious signage with theGoogle Maps, and then I went on
street View and there's nothing obvious.Usually you can see at least a straight
pole and a square or rectangle,and you would assume there's somewhat of a

(01:41:05):
sign, but I could see nothing. Have you ever been towd Jesse?
Oh yeah, I've never been told, because I will not take that chance.
I'm telling you I purposely look forsigns. I do ever. Yeah,
I'm sorry to interrupt. Ahead,No, go ahead. Well,
I was just going to say afterthat experience, it was in New Orleans,

(01:41:29):
and this was just as just beforeI thought the predatory towing thing was
starting up some years ago. Iwasn't careful about the signage. And now
I will never ever park in thelot of Applaza, for example, without
carefully checking for signs. And eventhen I don't want to park there,

(01:41:49):
even if it's legit. It makesme nervous. No, it makes me
nervous too. And the ones thatsay like like they're not clear either,
I don't say, Well, youknow, it's their problem, because I'm
gonna have to be the one thathassle getting my car and paying the bill.
I'm paying all that. The billis usually so hundreds of dollars.
And then you got to fight them. Yeah, and then you may win,

(01:42:12):
you may win, but you gotto fight them. And this thing
about this thing about Wyatts. Thiswhole Wyatts thing has has increased our calls
about towing because they assume that ofWyatts did it. It's illegal now,
Wyatts, they were doing some stuffthat was pretty shady, but then they
were not normal toes like this.They were totally different. But in any

(01:42:38):
case, thanks for calling, Jesse, appreciate you listening. And I'll bet
you your business is booming right Yeah. Anyway, three O three seven one
three talk is our studio number,our Martino numbers three H three Martino three
O three six two seven eighty foursixty six. Okay, I have a
question. Where was it I hada question for Oh wait here it is

(01:43:00):
okay for the Red Rock Lady,the Red Rock Lady, Assuming I'm Greg.
The place where I want to puta solar panels gets almost all day
sunlight, including southern exposure, withno trees or anything in the way.
Can the panels be mounted on theside of the house instead of on the
roof? Yeah, they definitely.Can. You just have to work with

(01:43:20):
a contractor willing to do that,and we do. Why do you say
willing to do that? What's wrongwith that? Is it is it hard
to mount them on the side.You just have to do additional engineering documents
to do it, and you haveto work with somebody willing to do it.
So most of the nationwide companies won'tbecause it's outside of their normal scope.
But you'll do it. Oh absolutely, Okay, So it's red Rocks

(01:43:40):
rs dot com and we have morecoming up with her and anything else you
need to know about. Give usa call. Go with a sure thing
Denver's best roofer excel Roofing dot com. You don't pay a cent until you're
content on top of it. Timefor an insurance check up free, no

(01:44:00):
obligation. In comparison, call CompassInsurance. Pay too much your coverage at
dozens of insurance companies find out nowthree oh three seven seven to one help.
You'll think you're his only customer whenyou choose Frank durand the real estate
Man dot com to list your homewith Remax Alliance three oh three nine two
zero sixteen twenty two. Yeah,with new need so you don't have the

(01:44:31):
come run anxious as fast as wecan. Shooter's gonna help, come man,
This is the Troubleshooter Show. NowTom Martino, Okay, Tom Martino
here, Welcome to the show threeoh three seven one three talk seven one
three eight two five five. What'sgoing on? How can we help you?

(01:44:53):
Let's talk. We have a guesttoday. We have Red Rocks roof
and Solra have a Brook White withme and she's talking about seller. We
were talking about it. We hada lot of other things to come up,
and one thing that comes up quitea bit. I just want to
get it out there about signs,signs and parking lites. People always say
this to us. We got toldthere were no signs. If that's true,

(01:45:17):
then you should get your money back. There must be signs. Do
temporary signs work? Well, yeahthey do. They do if they're labeled
properly. But they have to belabeled properly. So that is something we

(01:45:38):
hear almost all the time when itcomes to Wyatts. And then it just
happened to be the biggest company.That's why we hear it. And another
thing that we hear about okay often. And I don't want to pick on
this woman because she really needs helpor one way or another she needs help.

(01:46:00):
Parents with special needs children often complainabout the IEPs or the individual education
plans, and what they say isthat children are being inadequately served. Now.
IEPs are hard for a lot ofparents to understand. They're individualized help

(01:46:25):
and education in order to mainstream astudent. Now, because a lot of
people don't understand that. They thinkit's a special thing. It's like welfare.
It's not or social services. It'san education that is guaranteed to each
and every child, and if youhave disabilities, you shouldn't forego the education.

(01:46:45):
In the case here, I gota lot of text saying that the
woman sounded like she was overly protectiveand sensitive, possibly causing a lot of
the anxiety to her child. Again, we have a lot of amateur psychologists
listening. But that was brought up. Another one. A guy had a
class motor home, a JCO.He bought from a dealer out of state

(01:47:10):
and it was rusted the bottom,the underneath, the undercarriage from He said,
mad chloride sitting there not being properlycared for, washed whatever. Is
that a violation of any kind oflaw? He bought it brand spink anew
and it's rusting out. It isrusting now, it's not rotting, it's
rusting. And he claims that wasthe problem with the ground onto his power

(01:47:38):
unit and they had to replace theground and he noticed some other wires under
there and things. And again somepeople are saying all vehicles rust underneath.
It's just surface russ. It's notgoing to do any harm, and he
might be exaggerating. Other people sayhe should get a brand new unit.
But that came up today, andthat comes up a lot on new units.

(01:47:59):
What is new? What should yoube able to accept? What do
you not accept? Now, thewoman in the trailer park, this is
important. She had a rental,she's been there five years. She said,
the landlord sucks. There's sewer backups, but that's the trailer park.
Possibly then she has problems with mice. Whose problem is that the trailer park

(01:48:24):
or the landlord who owns the trailerBut in any case, she was worried
about being moved out. Somebody remindedme of the just cause law, meaning
they can't get rid of you forcomplaining about normal stuff and they have to
extend your lease. They can't justkick you out. So there are cases,
I guess, where this older womanwith a fixed income, no money

(01:48:45):
can at least have some breathing roomto find out what to do. And
the guy's not just going to kickher out for complaining, So you know,
I mean, laws do have theirplace, right, Deputy Doc.
I asked them to call up toBoondocks to see if there are any signs
up there. I mean, Idon't think they'd out and now lies.
Yeah, we have signs that theydon't because people can drive by or just

(01:49:10):
drive by and see. But Doc, what did they say about that?
Well? I spoke to Kelsey,and I spoke to the general manager at
Boondogs, and he assured me thatthe signs were there, both that were
required by Wyatts and additionally signs thatwere required by the city of Ruslan.

(01:49:31):
He claims that they were there allthe time. Kelsey's boyfriend just drove up
there and he did acknowledge that thesigns were there. Kelsey believed that the
signs were not there ten days ago, and I told her, I think
that's just not true. The guy'snot gonna lie about it. Well,
here's the thing. I doubt thatbecause they told their car that they're going

(01:49:56):
to run out and put up signsjust because of that. Right, What
I was going to say was thathe said if they go, if they
want to make a police report,he will provide the police with the video
footage of the signs being present.And yeah, but he said signs being
present, were they part were theytemporary signs or did they have permanent Oh

(01:50:20):
no, he said they've been therefor quite a long time. Okay,
So Kelsey's going to go to thepolice and get the video. But I
told her she's basically chasing a tail. The guy is not gonna lie about
when the signs are put up.So she claims they were just put up,
right, and he and he statedvery emphatically that the signs are there.

(01:50:45):
If you want to go to thepolice and get the video of it,
I will provide the cons of thevideo of the signs being there a
long time. So if she callsback, I will follow up with it.
No, that's good, okay,because you know, obviously we hear
this all the time, so it'snot the first time. But but they

(01:51:08):
said there's definitely signs, plus therewere extra signs. Blah blah blah.
We get it, Thank you verymuch. Three h three, seven to
one to three talk now. Bythe way, signs must be posted conspicuously
according to the law that I finallygot near each entrance and exit up the

(01:51:29):
arkses me near each entrance of theparking lot. It must have playing English
no pictures. Unauthorized vehicles will betowed. Now they can put a picture
on there. In addition to that, they must also have a telephone number
and the name of the towing companyand the telephone number address a name of

(01:51:50):
the local police department each sign.So that's required. So the temporary sign
wouldn't work. That's why I wasconcerned. So thank you for finding that
out. Red rocks, roof andsolars, So we do have a question.
You said you can mount them ona wall. You can mount solar

(01:52:11):
systems or solar panels on a roof, and you can put them out on
the lot. Right. You don'teven have to have them on the house.
Right, I've seen them before thatI know I've seen them. I
can't tell you where right now,but where they They mount them in the
yard somewhere and then you run thewire to the house. Yeah. Now,
why do people do that? Isit because of special roof they don't

(01:52:34):
want to dig into or what?It just depends. I mean, a
groundmount is going to give you thebest on exposure at the best angle with
the bells till the ground those things, Yeah, the ground mount Well,
I personally like building car ports andputting them under car ports, And it
depends if you have an apartment complex, for instance, putting them on car
ports, yeah, or building acarport to do so okay, yeah,

(01:52:58):
but if you have safe, forinstance, a apartment complex or a long
term rental, then you have toput it on a structure that's not tied
to somebody living in in order toget the tax credits. So it really
just depends on you know, whatdo you mean by that? So you
have to if you own a condoyou're talking about, not if you yourself
own the condo, but if you'rerenting out an apartment complex and it's a

(01:53:23):
long term rental scenario. So ifI'm renting an apartment, yeah, I
can get a solar system. Yeah, you just have to make sure that
the solar system's not on anything thatsomebody lives on in So it has to
be on a car poor or whateveror anything else. But I've never even
heard of that you actually have tenantsthat would put up a solar system.

(01:53:44):
So it's kind of the same thingthat we were talking about. So they
apartment complex would get the federal taxcredit, the bi American Act tax credit
in the depreciation, and then theycould charge their tenants. Oh that so,
so the apartment house does it,Okay, the management or the owner
of the apartment. I get itfor sure. Okay, But a renter

(01:54:08):
certainly couldn't do a portable system.There's no such thing, is there.
No, there's portable systems. Arenter could do it. And the renter
tell me what a portable system wouldlook like. That's fascinating to me.
Yeah, So you just like ona deck maybe if you had a southern
deck. It's kind of like youput a solar system on like a wheelbarrow,

(01:54:29):
but like it's bigger, smaller,so it's on wheels that'll move,
and then you just have to pluginto the appropriate breaker space and how an
electrician do se. So the inverterand everything else is tied on a portable
system. So firlts that have RVsand stuff. Now I wondered about that.
I wonder if there are RVs withsolar systems. Yeah, absolutely though,
I mean the entire roof could bea solar system, right, Yes,

(01:54:53):
it is. To be honest withyou, automotive solar is not something
I know much more about besides itexists, because it's very different than doing
residential. With automotive solar, you'remassing on a system to work as much
as it can for about five years. Residential or what I do. You're
looking at making a system last forthirty plus years. So they're just different.

(01:55:14):
Yeah. And with automotive I heardsomeday they're working on you know,
roof systems or the whole exterior ofa car that can help charge EV batteries.
Oh yeah, there's a ton ofcool technology right now concerning that and
battery technology for homes. What isit? What are they? Lithium?
What are they? Yeah, Imean it depends on where you're at.

(01:55:35):
So lithium ion is going to beyour best one. Your lead acid base
is going to be where it's toocold, where the batteries don't operate very
well, so up in the mountainswhen it gets to those low degrees.
Or you can do a heated lithiumion battery where some of the power from
the battery is designed to heat thebattery so that it can operate at a

(01:55:55):
higher level. So it's kind ofa mix between the two are more and
more people opting for batteries in Excelterritory, absolutely because they have a really
great battery program. Right now,what do you mean by that great battery
program? So like a Tuessla Powerballthree typically is about fifteen thousand dollars,
but through all the different benefits likethe Colorado state program, excels rebate program,

(01:56:17):
the federal tax credit, all ofthat, that fifteen grand drops down
to about four four hundred. I'msorry about four grand till eleven thousand of
it is paid for. H right, we got more coming up, and
Cheryl, if you hang on,we'll get you about an electrician three oh
three seven one three talks seven onethree eight two five five Go with a

(01:56:45):
sure thing Denver's best roofer Excel roofingdot com. You don't pay a cent
until you're content, wait on topof it. Time for an insurance check
up, free no obligation comparison callCompass Insurance paying too much your coverage at
dozens of insurance companies find out nowthree all three seven seven to one help.
You'll think you're his only customer whenyou choose Frank durand the real estate

(01:57:08):
Man dot com to list your homewith Remax Alliance three all three nine two
zero sixteen twenty two. Hi TomMartinez here. In a little while,
I want to talk to one ofmy experts, rod On Rod robel On.
People have a bunch of questions aboutthis mandatory retirement. They have to
provide if you have more than acertain number of employees and what that means.

(01:57:31):
And I'm going to ask them afew questions about that right now,
though. Cheryl wants to talk aboutan electrician. Go ahead, Cheryl,
what's going on with you? Okay? Can you hear me? Okay,
I can hear you, find Cheryl, go ahead, okay, I have
you on speakerphones, and my husbandcan also hear this. What we're looking
for is an electrician that is realfamiliar with how to put in a charging

(01:57:54):
station for a hybrid easy car.Okay. Most of them are alerted right
now, and a lot of youknow, Brooke, you might know people
because of your solar business, becauseI'm sure evs are a big part of
the solar business, right Yeah.Yeah, They're pretty easy to do.
Any all licensed electrician can do it, and we often do them as part
of the solar system install have youhad anyone say they couldn't do it,

(01:58:16):
Cheryl. No, we had oneperson that was out I think it was
yesterday, and he gave us abid. We just kind of wanted to
get a second. May I ask, and don't tell anyone when you do
call them what the bid was,But I'm asking you what was the bid?
Kevin? Very different? Long.Yeah, they actually provided three options.

(01:58:38):
One was a thirty I guess itwould be a thirty amp option,
one was a fifty amp option,and one was a sixty amp option.
Because it's not a fully you know, it's not an all electric vehicle,
it's just a plug in hybrid.Yeah, well, the plug in hybrid,
you definitely don't have to go abovethirty exactly. But out of curiosity,

(01:59:01):
what were the prices? Just roughlyon the thirty, fifty, and
sixty. I might have to pullit up, but the least expensive one
was about forty one hundred, andI think the most expensive one was about
fifty eight hundred. And the reasonfor the extra cost is our electrical panels
on the exactly opposite corner of thehouse of the garage. And by the

(01:59:25):
way, by the way, Iagree those prices are right in line.
Okay, now, okay, nowI don't know who you got it from.
You didn't tell me, but thoseprices are right in line because I
was doing some estimating as well,and I use you know, a plumb
line has a great electrical division,plumb Line Electric. We also have fix

(01:59:49):
It twenty four to seven, whichhas an electrical division, and then there's
eight eight eight Heating dot Com hasan electrical division, and they're all well
versed in it and really good people. But just out of curiosity, why
are you going with a hybrid systema car as opposed to all electric?

(02:00:13):
I honestly don't think we're ready withthe infrastructure to do all electric. I'm
not comfortable with it. I thinkare the material requirements for the batteries and
for all that stuff, We're justnot as a country. Okay, you
know we can't go to home depotand buy a bunch of lithium. You
know. You know my thing wasthis, if I'm going to go and

(02:00:34):
take the leap, I don't wantto have to maintain two different systems.
I want to get away from gas, I want to get away from oil.
I want to get away from thatcrap and that's the reason if I
make the switch, it's going tobe all electric or all gasoline. With
hybrid, you're actually doubling, notdoubling, your maintenance, but you have

(02:00:57):
both systems to still worry about.Yeah, I understand what you're saying.
Did you get the car already?Yeah? I did. What did you
get? It's a it's a KiaSportage top of the line TIA's Sportage plug.
They're beautiful. I've seen them.I have a friend who has one.
Yeah, they're very beautiful, andthe hybrid is absolutely wonderful. Yeah,

(02:01:24):
and uh, did you get Letme just ask you another thing again,
just out of curiosity of shopping aroundand looking. Did you get that
flat kind of paint? No,it's it's not it's not a flat paint.
I don't know what they call it. It's like metallic. Yeah,
just the regular paint shop, youknow, the flat pain people are learning

(02:01:44):
of. People are not as happyas they thought they were going to be
with the flat paint. Do youknow why? Because it takes very special
care. You can't just run thatthrough a regular car wash, you know.
Anyway, Thanks for calling, andI think you're you're doing the right
thing, you're right in line there. I want to talk to I want
to talk to Rod Robel right now, Rod, are you there? I'm

(02:02:06):
here. Okay, Rod, we'veheard now you're a specialist. Is it
TPA services? Is that it right? That's correct? Yeah. And I
talked to you about some retirement plansand stuff for my companies. And I
also I know that you know alot about them. Do you know about

(02:02:27):
the new mandate from Colorado where employershave to provide Now they don't have to
contribute us. I understand, theyjust have to provide a plan. That's
correct. So, effect of Januaryfirst, the twenty twenty three, the
state mandates that employers that have fiveor more employees and have been in business

(02:02:53):
at least two years, they requirethat their employees have access to an employer's
workplace retirement plan of some sort?What does it mean? Access to?
So the employer sets it up,but they don't have to fund it.
Correct. And so in the ColoradoSecure Savings Program is which what the state

(02:03:16):
is set up as an alternative infact that the employers cannot contribute to that.
It's just withholding of employees paychecks andit goes into a rough type contribution
into the investments that the state haskind of laid out for everybody. So

(02:03:38):
does everyone get does everyone get thesame exact allocation of investments? Then when
they do that and that rough kindof thing for the state, you just
put it into a like a pulledfund. No, they get to choose
from the you know, moderate conservativeaggrass type of fund. So they get
to choose how they want it investedwith the available fund line up. Okay,

(02:04:01):
And does that cost the employer anything? It doesn't cost the employer anything.
The only thing it's gonna cost theemployers maybe a little bit of their
time. So they're required to sendin a census every payday, keep it
up to date for those new hires, what people are contributing out of their

(02:04:23):
paycheck, if anybody terminated employment,that sort of thing. So they have
to keep a good accurate census andprovide that every payday to the state.
And when they do that, ofcourse they're complying with the law. Now,
those who have regular four one ks, they don't have to do that
because they already have one. Right, that's correct. So it's just an

(02:04:45):
alternative. The safe thing is justan alternative. If you have a four
oh one K or a simple IRA, you're not You're good to go,
You're golden. And in fact,the Secure Savings program is pretty basic.
As I said, it's basically automaticdeduction from an employees dross pay goes into

(02:05:09):
a rock IRA that deductions are setat five percent of the employee's gross pay.
The employees can opt out if theywant, or do more than five
percent if they want. And that'sabout it, right. No employer constitutions,
no match anything like that. Now, are you guys as private consultants,

(02:05:34):
are any of you guys in theindustry coming up with plans for employers
that might be somewhere between a regularfull blown for a one K and the
state option where you can provide themsimilar things but maybe better. Absolutely so,
we're seeing what a lot of employersare doing that if they are going

(02:05:58):
to spend the times some sort ofretirement plan in place, that they're setting
up a qualified plan like a fourone K plan where they can tweak it,
you know, have some semassing contributions, or maybe have the contribution weighted
to the business owner where they getmore than the employees. But there's all

(02:06:20):
kinds of ways to design it.And with that said, the federal government
is giving tax credits to offset thefees for these four oh one k plans.
If you don't already have something inplace, it has to be a
new plan, and in a lotof cases it's going to cover most or
all of the costs associated with aplan for three years. So we've had

(02:06:45):
a big influx of employers saying,hey, I want something better than what
the state has, and the statereally doesn't care. Their whole goal in
this thing is they just want employeethe workforce out there to have access and
just so they've become retirement ready atsome point, so they don't care if

(02:07:08):
you use their plan. They justwant They just want them to have access
to a plan. Now I'm talkingto Rod Roebel with TPA Services. He's
an expert on benefit plans and retirementplans. Ron As I thought I would
get, I'm getting a few textmessages questions, can you hold over the
brake for just another few minutes?Certainly? All right, I'm gonna put
them on hold, and we havemore coming right up. Go with a

(02:07:35):
sure thing Denver's best roofer excel roofingdot com. You don't pay a cent
until you're content. Time for aninsurance check up free no obligation. In
comparison, call Compass insurance paying toomuch your coverage at dozens of insurance companies
find out now three oh three sevento seven to one help. You'll think

(02:07:56):
you're his only customer when you chooseFrank durand the real estate Man dot com
to list your home with Remax Alliancethree oh three nine two zero sixteen twenty
two. Hi Tom Martine here,Redrocksars dot com is here. By the
way, we do have some questionsfor my retirement specialists here. Uh,

(02:08:20):
and that is Rod Roble. He'swith CPA Services and Rod, somebody wants
to know what kinds of plans Weall hear about four oh one ks.
But can an employer establish other kindsof plans for their people? They can,

(02:08:41):
so there's a there's another one calledthe simple IRA, which the employer
can make constributions, but they're limitedto either matching them dollar for dollar on
the first three percent of their payand no more, no less that that's
the required match, or they cando two percent of pay across the board,

(02:09:01):
whether or not an employee is contributingtheir own money. They're subject to
deferral limits from their paychecks obviously,and that's more or less of a free
type of plan. Any investment advisorcan help them set those up. And
then the other the other option reallyis a qualified retirement plan like a four

(02:09:26):
oh and K, and a fouroh and K can have lots of different
design provisions that meet each individual employer'sobjectives. You know, are they just
setting up a plan because they're tryingto attract and retain employees. Are they
setting it up to maybe maximize theirown retirement benefits and trying to give the

(02:09:50):
employees something but not as right exactlyit's called. It's called they want to
be top heavy legally, but theywant to do it. A lot of
companies frame and I'm sure you comeacross from Rod they're selfish. They the
bosses want the best retirement plan theycan get, while at the same time
staying legal. They have to providesomething to employees, right, exactly right,

(02:10:11):
exactly right, Yeah, I mean, there's nothing really wrong with that.
In fact, I have seen someself employed kind of people form an
LLC and hire their family members sothey can have retirement I mean, is
that is that legal. It's certainlylegal if the family members are performing services.
Yeah sure, yeah. Now somebodyself employed texting me wants to know

(02:10:37):
they don't have any employees, canthey do something more than just you know,
an IRA, they can, sowe Those are called the solo quoral
and K plan. Yeah. Sothey get the same limits as a traditional
PAL and K plan with with employees. And so they depending on all their

(02:11:00):
compensations and what their earned income is, that they could get up to get
like seventy six thousand dollars in wowplan. Wow. Yeah. And we
do a lot of solo case forthat reason that you can get a lot
more in than you can in aSTEP or an IRA. Now, what
about without getting too far into theweeds, but a simple explanation, most

(02:11:24):
people are trying to reduce income andthey're trying to increase later savings for later
on, you know, a retirementor a lump sum later on. What
is a defined benefit plan? Yep, so a defined benefit plan, it's
a it's a pension plan. Thoseare you know traditionally we used to see

(02:11:46):
years ago the airlines had them,big companies had them, but small companies
can have them, right, Ohyeah, anybody can have it. A
one life self employed individual can havethose. And it's basically the amount of
contributions that you're able to put inon a tax deductible basis depends on your

(02:12:07):
age and your income levels. Butisn't it isn't it the most you can
put away of all the plans?It is by far by a big percentage.
So let's say a fifty five yearold person making you know, a
few hundred thousand dollars a year.I mean, you could easily get in

(02:12:28):
two hundred and fifty three hundred thousanddollars because what you have a shorter period
of short period the retirement and sothis this defined benefit is what you're funding
for to pay them out over theremainder of how long they're going to live,
which could be thirty more years.So you got to really fund that
heavily. Now, what happens youdon't keep that plan after you retire.

(02:12:52):
You simply terminate it and roll itinto an IRA and then you can take
what you need to live on andor or yeah, you can do any
number of things you could do.You could do some bond securities for income,
preferred stock, you could do,you could do an annuity whatever,
right, but you take the ideasto accumulate it, grow a tax tax

(02:13:16):
deferred, and subtract it from yourincome. That's the big deal. Now
again, you know there's all kindsof limits and conditions and all of that,
but people have been doing it.So this this other thing I ran
up against, I think people shouldknow. The only thing you can contribute
though in all of these are wetalking is is W two income or can

(02:13:39):
it be ten ninety nine income?Depends how you're set up as your business
is set up. So if you'reset up or taxed as an S core
or a C corp, you canonly use your W two wages to base
your benefits on. If you're asole proprietor or a partner ship, then

(02:14:01):
you can use your scheduled C income, your net schedule C income to base
your benefits on. So you cando it whether you're incorporated or not.
It just now now, And Idon't mind talking about this because that's why
you're on the show. You're anexpert. I know. One of the
things Mark and I ran into thoughon one of our companies, it had
to be W two because of theway that company was structured. That's exactly

(02:14:24):
right. It was being taxed asand S corporation. I see, I
see, Okay, so a lotdepends. Can somebody elect to go a
different route? Can you elect notto be a C anymore and switch to
another form of ownership? I believeyou can. You know that would be
more of it for an accountant,right, yeah, CPA? So Rod,

(02:14:48):
where do people get a hold ofyou? So? Our website is
PPA Services, Inc. And whenhe's saying TPA, it's like Tom pop
Alex. Right, that's exactly right. So we're a third party administrator of
qualified retirement plans. We do allkinds of different retirement plans. And that's

(02:15:13):
the only thing we did. Okay, and you came highly recommended. It's
tpaservices dot com. I appreciate youbeing here, Bro, I gotta run.
We've got to take this break.We are more coming up. Go
with a sure thing Denver's best rooferExcel roofing dot com. You don't pay
a cent until you're content. Timefor an insurance checkup free no obligation comparison

(02:15:39):
call compass insurance paying too much yourcoverage at dozens of insurance companies find out
now three O three seven to sevento one. Help. You'll think you're
his only customer when you choose Frankdurand the real estate Man dot com to
list your home with Remax Alliance threeoh three nine two zero sixteen twenty two.
Hi Tom Mark, you know herethree three seven to one to three

(02:16:01):
talk seven to three each five tofive. Okay, So Jake, you
have a question about an engine light. Tomorrow's car day. So that's good
news. If I can't answer you, what's going on? Man? Yeah,
just real quick. My daughter justpurchased a vehicle from Carvana and she
just told me that the check enginelight on. I haven't checked it out
or anything yet, but I justwant to know. Is there any protections
again selling a car with the checkengine light on? No? Not as

(02:16:24):
is? No they can do it. But yeah, I mean, yeah,
it's as is. And whatever shedoes, man, do not drive
that any more than she asked her. She needs to get that checked right
now. Go to one of ourpeople. We have really good people at
referral list dot com to get thatcheck and you can ride right up to
Kevin at Sheridan Auto Tech. Butdo not drive that damn thing. And

(02:16:46):
if it's throwing a code, theycan put a code reader on it in
five minutes and tell what it is. But if it's a serious problem and
you think they covered it up oranything, call me back and we would
be happy to handle that. Okay, either way, thank you for calling,
Jake, Really call us back onmarking it down. Is pending.
Somebody wants to know something here forRed Rocks roof and solar red Rocks RS.

(02:17:07):
We don't have a lot of time, but this what if they don't
have a solar system. I neverhad this question ever, But they want
to get batteries to store cheaper days, our cheaper times of the day of
killowot hours. Does that make senseto you? Yeah, they can have
the utility charge it, so theyset the battery to charge from the utility,
and you can charge it when therates are lower. Yeah, and

(02:17:28):
use it when we're You could actuallydo that. Yeah, you just don't
get any of the tax credits forinstalling the battery. Okay, so do
like four panels. Yeah, redrocksarsdot com. That's a good idea.
And they're at three oh three sevenzero four two four four nine. All
right, Well we're out of timeand uh for those of you joined us
to Carde, we will be hereeven though it's a long weekend. So

(02:17:50):
remember I say this and I meanit. Called three Oho, three Martino,
and save all your problems for me.