Starbucks Baristas Are Writing Notes on Cups & It's Creeping People Out

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Episode Transcript

Speaker 1 (00:00):
No Starbucks. So the return it through the roots. I
guess sale has been down quarter after quarter after quarter. Oh,
and they're blaming that on something specifically, right, isn'ty?

Speaker 2 (00:09):
Yeah, And it's the little message. It was then like
writing our name. There are names on the cups when
you would order your drink, and I guess like back
in the day, like even like when Starbucks first started,
it used to just not be your name.

Speaker 3 (00:21):
It would be like a message. Yeah, it would be like.

Speaker 2 (00:24):
You know, I always believe in something wonderful, or you
just like something like words of affirmation.

Speaker 1 (00:28):
That they say at the end of our cardioclasses sometimes
before exactly after a soul cycle class or you know,
something like that.

Speaker 2 (00:35):
So they just want their goal is to humanize the
brand and shift the focus.

Speaker 3 (00:40):
From mobile orders.

Speaker 2 (00:41):
They're saying that Starbucks is turning into too much of
a mobile order like restaurant in restaurant, cafe or whatever
when you go in. And it's true, I I prefer
mobile ordering when I because it's just quick for me
my schedule. I'd go in and it's already there on
the counter and I leave. So they're trying to say
if this will like maybe help or humanize them a

(01:01):
little bit.

Speaker 3 (01:02):
It stopped at the beginning of.

Speaker 2 (01:04):
The pandemic or during the pandemic, and I think for
obvious reasons, right, it was like less having to like
interact with the cup that you're gonna drink. Yeah, and
they just never brought it back after twenty twenty. So
people are kind of like, I can't they hate this.

Speaker 3 (01:21):
I don't hate this.

Speaker 1 (01:22):
I mean, look, if you think about star Works at
the beginning, it was a place where I wanted to
go hang. You wanted to go in there. You wanted
the experience of being in there, and you wanted that
feeling and that smell and the aroma and all the
stuff that comes along with it. And I did like
the exchange, and I do like the exchange with the barista.
I probably talked to them too much. So I don't
mind a message on my cup. Matter of fact, look
forward to a message on my cup, especially if it's

(01:42):
original on my mind.

Speaker 2 (01:43):
And some people don't know about this change though, so
consider this a PSA because they're thinking that the barisas
are flirting with them, because.

Speaker 3 (01:50):
Think about whenever an amazing day and they're flirting.

Speaker 2 (01:54):
I don't know it depends on what they say too.

Speaker 3 (01:58):
Fat.

Speaker 1 (02:00):
I get.

Speaker 3 (02:02):
From my from my people, and I think it's so cute.

Speaker 2 (02:05):
We would be, but there's people out there that think
it's flirting.

Speaker 1 (02:09):
It'll be interesting to see if this rebounds their sales,
because I was reading that quarter after quarter it's gone down, down, down,
and they think it's because they've lost this human touch,
which I want it to be true because I like
the human touch.

Speaker 2 (02:23):
They're changing their rules about like if you're going to
sit in there all day, you have.

Speaker 3 (02:27):
To got to buy something, which is fair. That's fair,
which is fair.

Speaker 1 (02:31):
But I don't mind if you say hi, have an
amazing day, than you actually might put me in the.

Speaker 3 (02:35):
Like what if they wrote like hey, hot stuff.

Speaker 1 (02:38):
Well they're not doing that, and if they did, I befri.

Speaker 3 (02:40):
They wrote like hey beautiful, hey hot.

Speaker 1 (02:42):
Stuff, you look young, You look young and handsome. Great,
bring it on, give me a double, have a.

Speaker 3 (02:47):
Beautiful day, beautiful. I don't think beauty.

Speaker 1 (02:50):
I don't know. I would be like you, okay, well
I need it, tinyan and I'll take it.

Speaker 3 (02:56):
Yeah, leave it for us, Like all the creepy messages.

Speaker 1 (02:58):
I'm going I'm just going to there for a daily boost.
I don't care about the coffee. What can you tell
me today? You like my shirt

Speaker 3 (03:06):
All right,