June 11, 2025 • 8 mins
KFI Tech Reporter Rich DeMuro joins Wake Up Call for ‘Wired Wednesday’! Rich talks about getting locked out of social sites, Apple’s 2025 WWDC, Nintendo’s Switch 2, and the latest scam texts.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Let's say, good morning. Now do the host of Rich
on Tech on KFI. It's KTLA's tech reporter Rich Demiro.
Speaker 2 (00:07):
Morning Rich, Good morning Amy.
Speaker 1 (00:10):
Okay, so I changed my password like you told me
to do because of that security breach, and now I'm
locked out of Facebook at least they Oh, so here's
what happened. I changed it on my computer and it says, okay,
you've updated your password.
Speaker 3 (00:27):
Way to go.
Speaker 1 (00:28):
Then when I went to go to the app, it said, oh,
you need to do an authentication and it says, go
to authentication app and enter a six digit code. I
don't have an authentication app, so then I downloaded that.
But then it said here, type in a code, and
then it wouldn't accept it, and so I'm locked out.
Speaker 4 (00:50):
Yeah, you got to link the you gotta. You can't
just get the code without linking up the app. So
on that page it should say somewhere try another way.
So if you are not, if you did you ever
set up the authentication app? No, okay, So if you
didn't set that up, then that means they can text
you a code. So typically the authentication app is the
(01:11):
most secure way to log into Facebook. That's why they
push that, but typically you can also find a little
link somewhere that says try another way, and it will
text you a code or it will send a code
to your email. So that's what you have to look
at on or look for on your iPhone or whatever
phone you're using to log into this app. So, but
the good news is you still have access on your computer,
(01:33):
So you could go in on your computer and set
up the authentication app if that doesn't work, and then
go to your phone and log in. So the good
news is you have your password and you're not hacked.
Speaker 2 (01:43):
Okay, so kudos for that.
Speaker 1 (01:45):
Well, I'm going to do the try another way, need
another option? It says to go to account recovery, and
then it says it could take days and to submit
a photo.
Speaker 2 (01:55):
On your ID. Don't do that part.
Speaker 4 (01:58):
If you're still if you're still logged in on your computer,
that means you have access to this account. So I
would log out fully on the phone and then try
logging back in and see if that helps. But there
should be another option to send you a text with
that phone number code or I guess a code to
your phone number.
Speaker 2 (02:16):
That's why mine works at least.
Speaker 1 (02:17):
Okay, I don't want to make it all about me.
But that was a new thing where it was like
authentication app, what's that? And how come on, I have
to do that? And I was just trying to do
the responsible thing and change the password.
Speaker 2 (02:27):
Yeah that's frustrating.
Speaker 1 (02:28):
Yeah, Okay, let's talk about the stuff that you want
to talk about, and one of those things is speaking
of iPhones.
Speaker 3 (02:35):
There's new features coming to the iPhone.
Speaker 4 (02:38):
Yeah, so new generation of iPhone software is going to
be now named by the year. So the next version
is going to be called iOS twenty six and I
got to go hands on with it yesterday. It's very clear,
very transparent, very sort of glassy. They're calling it liquid glass,
and the best way to describe it is just everything
(03:00):
is like clear. So it's totally different looking and that's
going to come out in the fall. Right now, developers
are playing with it and then the public can try
public beta in July. But new features include a lot
of features for the phone app, so the complete redesign.
And I know people go nuts over the redesign because
it changes everything. But your phone app is now going
(03:23):
to combine your recents, your voicemails, and your favorites all
on one screen. People are going to either love or hate.
Speaker 2 (03:29):
That they got a new calls. I don't know, it's
you know, it's one of those things that has to
grow on you. So we'll see. I'm undetermined on that
one's yet. Call screening. So if you get an unknown.
Speaker 4 (03:42):
Caller, they basically have to say why they're calling, and
that will put a text on your screen that says, hey,
this is Jim from the furniture company. They want to
deliver your couch, and then you can pick up your phone.
That's number two. Then you've got whole assists, so you
call an airline, you call your utility company, you get
that whole music iPhone will say hey, do you want
us to hold for you? And then I'll call you
back when the person picks up. And then messages, you know,
(04:05):
all those messages. I'm sure you've gotten these, like, hey,
we've got a great job for you. It's pays five
hundred dollars a day with you doing absolutely nothing work
from home.
Speaker 2 (04:14):
And those messages.
Speaker 4 (04:15):
Will now be screened into an unknown senders category so
they don't clutter your regular inbox.
Speaker 3 (04:22):
Oh I liked that. Okay, So I have a question
about the hold assist.
Speaker 1 (04:25):
So it's saying that it will call you back when
somebody like at an American Airlines picks up after you've
been on hold, right, But they can do it quick
enough that the person at American Airlines isn't going to say, oh,
there's nobody there and hang up.
Speaker 2 (04:39):
Yeah, exactly. So that's a good, great question.
Speaker 4 (04:42):
So what it's doing is actually it's not hanging up
the phone. It's just listening for the hold music to
end and then that person picking up. And as soon
as the person picks up, they go, hey, hold on,
I'm gonna go grab the person that's supposed to talk
to you.
Speaker 2 (04:53):
Hang on, hang on, hang on.
Speaker 4 (04:54):
And I think you know, because it's iPhone and everyone's
going to know about this feature. The customers service reps
will soon get hipped to it and they'll wait. And
this has been a feature that's been on Android for
like five years now, so it's not like it's a
completely new concept. And yes, I've used it before, and
the agent typically waits for you to get back on
the phone.
Speaker 1 (05:13):
Okay, So and then I want to ask you about
this liquid glass thing, cause you're saying that the apps,
So the apps are transparent or the phone is transparent.
Speaker 4 (05:23):
Well, the design language is now transparent. So think you know,
your your control center, your app icons, like everything can
be clear basically, so it's you know, you don't have
to have it that way, but that's like the default.
Speaker 3 (05:38):
Oh so it could just.
Speaker 1 (05:38):
Be like like it could be a white just like
an overlay that looks like like a frosted glass or something.
Speaker 4 (05:47):
Yes, like everything looks glassy. Like when you lift up
the lock screen now it looks like you're lifting up
a pane of glass, like almost like opening a window.
Speaker 2 (05:55):
So I mean, it's just like it. They just they took.
Speaker 4 (05:57):
This design language of glass and put it throughout everything,
even the app icons, like they all look like stained glass,
you know, like all the little like features of the
app icons. So I mean, look, is this groundbreaking? Like
oh my gosh, I can't believe Apple did this. No,
but it's different and people are going to see it,
and it's the biggest redesign in ten years. So people
are going to see it and say, Okay, I either
(06:19):
like this or I don't like it. But the app developers,
this is why they show them this at WWDC. They
now have to go in and rewrite their whole app
to kind of work with this new design language.
Speaker 1 (06:31):
Okay, and that's that's going to be available win later
this summer.
Speaker 4 (06:36):
Usually September, so there's a public beta that people can
play with in July. I don't recommend you putting that
on your main phone. So for the average person, September
when the new iPhone's launched, they typically launched the new software,
which will be called pop Quiz.
Speaker 2 (06:49):
What was it called.
Speaker 3 (06:50):
It's called iOS twenty six.
Speaker 2 (06:53):
That's right. I love it here listening.
Speaker 1 (06:55):
Yes, because now they're going to do it by the
year instead of buy a random number.
Speaker 2 (07:00):
Yes, okay, which is you know makes sense?
Speaker 1 (07:03):
I guess okay, And we are out of time, and
I wanted to ask you about the Nintendo Switch, so
we'll have to talk about it later. But thumbs up,
thumbs down, love it, hate it? Oh still undercide.
Speaker 2 (07:13):
I'll just give you one line. I like it.
Speaker 4 (07:15):
It's already the best selling switch for three point five
million units in four days.
Speaker 3 (07:20):
Wow.
Speaker 2 (07:21):
So yeah, people like it.
Speaker 1 (07:22):
My kids like it, and Nintendo must like it too
because they just made a whole boatload of cash.
Speaker 4 (07:27):
Yeah, so they've been doing that for thirty years now.
They're pretty good at.
Speaker 1 (07:30):
It, all right. Rich Demirou the host of Rich on
Tech right here on KFI every Saturday from eleven to two.
Of course, you can watch them on KTLA, follow him
on Instagram at rich on Tech, and you can get
more information about all the techi stuff that he talks
about on his website.
Speaker 3 (07:47):
It's rich on tech dot TV.
Speaker 2 (07:49):
Thank you, Rich, thank you, Amy love it.
Speaker 1 (07:52):
I can't wait to play with that new thing, except
I do not like the idea of meshing all of
the recents in the phone calls and the mess sitches.
Speaker 3 (08:00):
But maybe it'll be great.
Let's say, good morning. Now do the host of Rich
on Tech on KFI. It's KTLA's tech reporter Rich Demiro.
Speaker 2 (00:07):
Morning Rich, Good morning Amy.
Speaker 1 (00:10):
Okay, so I changed my password like you told me
to do because of that security breach, and now I'm
locked out of Facebook at least they Oh, so here's
what happened. I changed it on my computer and it says, okay,
you've updated your password.
Speaker 3 (00:27):
Way to go.
Speaker 1 (00:28):
Then when I went to go to the app, it said, oh,
you need to do an authentication and it says, go
to authentication app and enter a six digit code. I
don't have an authentication app, so then I downloaded that.
But then it said here, type in a code, and
then it wouldn't accept it, and so I'm locked out.
Speaker 4 (00:50):
Yeah, you got to link the you gotta. You can't
just get the code without linking up the app. So
on that page it should say somewhere try another way.
So if you are not, if you did you ever
set up the authentication app? No, okay, So if you
didn't set that up, then that means they can text
you a code. So typically the authentication app is the
(01:11):
most secure way to log into Facebook. That's why they
push that, but typically you can also find a little
link somewhere that says try another way, and it will
text you a code or it will send a code
to your email. So that's what you have to look
at on or look for on your iPhone or whatever
phone you're using to log into this app. So, but
the good news is you still have access on your computer,
(01:33):
So you could go in on your computer and set
up the authentication app if that doesn't work, and then
go to your phone and log in. So the good
news is you have your password and you're not hacked.
Speaker 2 (01:43):
Okay, so kudos for that.
Speaker 1 (01:45):
Well, I'm going to do the try another way, need
another option? It says to go to account recovery, and
then it says it could take days and to submit
a photo.
Speaker 2 (01:55):
On your ID. Don't do that part.
Speaker 4 (01:58):
If you're still if you're still logged in on your computer,
that means you have access to this account. So I
would log out fully on the phone and then try
logging back in and see if that helps. But there
should be another option to send you a text with
that phone number code or I guess a code to
your phone number.
Speaker 2 (02:16):
That's why mine works at least.
Speaker 1 (02:17):
Okay, I don't want to make it all about me.
But that was a new thing where it was like
authentication app, what's that? And how come on, I have
to do that? And I was just trying to do
the responsible thing and change the password.
Speaker 2 (02:27):
Yeah that's frustrating.
Speaker 1 (02:28):
Yeah, Okay, let's talk about the stuff that you want
to talk about, and one of those things is speaking
of iPhones.
Speaker 3 (02:35):
There's new features coming to the iPhone.
Speaker 4 (02:38):
Yeah, so new generation of iPhone software is going to
be now named by the year. So the next version
is going to be called iOS twenty six and I
got to go hands on with it yesterday. It's very clear,
very transparent, very sort of glassy. They're calling it liquid glass,
and the best way to describe it is just everything
(03:00):
is like clear. So it's totally different looking and that's
going to come out in the fall. Right now, developers
are playing with it and then the public can try
public beta in July. But new features include a lot
of features for the phone app, so the complete redesign.
And I know people go nuts over the redesign because
it changes everything. But your phone app is now going
(03:23):
to combine your recents, your voicemails, and your favorites all
on one screen. People are going to either love or hate.
Speaker 2 (03:29):
That they got a new calls. I don't know, it's
you know, it's one of those things that has to
grow on you. So we'll see. I'm undetermined on that
one's yet. Call screening. So if you get an unknown.
Speaker 4 (03:42):
Caller, they basically have to say why they're calling, and
that will put a text on your screen that says, hey,
this is Jim from the furniture company. They want to
deliver your couch, and then you can pick up your phone.
That's number two. Then you've got whole assists, so you
call an airline, you call your utility company, you get
that whole music iPhone will say hey, do you want
us to hold for you? And then I'll call you
back when the person picks up. And then messages, you know,
(04:05):
all those messages. I'm sure you've gotten these, like, hey,
we've got a great job for you. It's pays five
hundred dollars a day with you doing absolutely nothing work
from home.
Speaker 2 (04:14):
And those messages.
Speaker 4 (04:15):
Will now be screened into an unknown senders category so
they don't clutter your regular inbox.
Speaker 3 (04:22):
Oh I liked that. Okay, So I have a question
about the hold assist.
Speaker 1 (04:25):
So it's saying that it will call you back when
somebody like at an American Airlines picks up after you've
been on hold, right, But they can do it quick
enough that the person at American Airlines isn't going to say, oh,
there's nobody there and hang up.
Speaker 2 (04:39):
Yeah, exactly. So that's a good, great question.
Speaker 4 (04:42):
So what it's doing is actually it's not hanging up
the phone. It's just listening for the hold music to
end and then that person picking up. And as soon
as the person picks up, they go, hey, hold on,
I'm gonna go grab the person that's supposed to talk
to you.
Speaker 2 (04:53):
Hang on, hang on, hang on.
Speaker 4 (04:54):
And I think you know, because it's iPhone and everyone's
going to know about this feature. The customers service reps
will soon get hipped to it and they'll wait. And
this has been a feature that's been on Android for
like five years now, so it's not like it's a
completely new concept. And yes, I've used it before, and
the agent typically waits for you to get back on
the phone.
Speaker 1 (05:13):
Okay, So and then I want to ask you about
this liquid glass thing, cause you're saying that the apps,
So the apps are transparent or the phone is transparent.
Speaker 4 (05:23):
Well, the design language is now transparent. So think you know,
your your control center, your app icons, like everything can
be clear basically, so it's you know, you don't have
to have it that way, but that's like the default.
Speaker 3 (05:38):
Oh so it could just.
Speaker 1 (05:38):
Be like like it could be a white just like
an overlay that looks like like a frosted glass or something.
Speaker 4 (05:47):
Yes, like everything looks glassy. Like when you lift up
the lock screen now it looks like you're lifting up
a pane of glass, like almost like opening a window.
Speaker 2 (05:55):
So I mean, it's just like it. They just they took.
Speaker 4 (05:57):
This design language of glass and put it throughout everything,
even the app icons, like they all look like stained glass,
you know, like all the little like features of the
app icons. So I mean, look, is this groundbreaking? Like
oh my gosh, I can't believe Apple did this. No,
but it's different and people are going to see it,
and it's the biggest redesign in ten years. So people
are going to see it and say, Okay, I either
(06:19):
like this or I don't like it. But the app developers,
this is why they show them this at WWDC. They
now have to go in and rewrite their whole app
to kind of work with this new design language.
Speaker 1 (06:31):
Okay, and that's that's going to be available win later
this summer.
Speaker 4 (06:36):
Usually September, so there's a public beta that people can
play with in July. I don't recommend you putting that
on your main phone. So for the average person, September
when the new iPhone's launched, they typically launched the new software,
which will be called pop Quiz.
Speaker 2 (06:49):
What was it called.
Speaker 3 (06:50):
It's called iOS twenty six.
Speaker 2 (06:53):
That's right. I love it here listening.
Speaker 1 (06:55):
Yes, because now they're going to do it by the
year instead of buy a random number.
Speaker 2 (07:00):
Yes, okay, which is you know makes sense?
Speaker 1 (07:03):
I guess okay, And we are out of time, and
I wanted to ask you about the Nintendo Switch, so
we'll have to talk about it later. But thumbs up,
thumbs down, love it, hate it? Oh still undercide.
Speaker 2 (07:13):
I'll just give you one line. I like it.
Speaker 4 (07:15):
It's already the best selling switch for three point five
million units in four days.
Speaker 3 (07:20):
Wow.
Speaker 2 (07:21):
So yeah, people like it.
Speaker 1 (07:22):
My kids like it, and Nintendo must like it too
because they just made a whole boatload of cash.
Speaker 4 (07:27):
Yeah, so they've been doing that for thirty years now.
They're pretty good at.
Speaker 1 (07:30):
It, all right. Rich Demirou the host of Rich on
Tech right here on KFI every Saturday from eleven to two.
Of course, you can watch them on KTLA, follow him
on Instagram at rich on Tech, and you can get
more information about all the techi stuff that he talks
about on his website.
Speaker 3 (07:47):
It's rich on tech dot TV.
Speaker 2 (07:49):
Thank you, Rich, thank you, Amy love it.
Speaker 1 (07:52):
I can't wait to play with that new thing, except
I do not like the idea of meshing all of
the recents in the phone calls and the mess sitches.
Speaker 3 (08:00):
But maybe it'll be great.
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