In a world increasingly shaped by artificial intelligence, what happens to human connection? Shane Hewitt and Tony Chapman unpack how technology is reshaping everyday interactions, from drive-throughs to digital marketing. They explore the tension between convenience and authentic connection, and how algorithms have shifted social media from community to curated catalogs. The conversation highlights the potential of AI as a tool for creativity and insight while warning against its role in eroding civility. Learn how reframing technology can help preserve human touch, enhance customer experiences, and keep social interaction at the heart of innovation.
GUEST: http://chatterthatmatters.ca @tonychapman
Originally aired on 2025-09-24
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