What is Employee Experience?

#employeeexperience #futureofwork #workday
Employee experience describes all the touch points and interactions that employees have with their organization and work environment. Although it includes the direct benefits employees receive, such as salary and health insurance, less tangible factors like the quality of relationships with coworkers and supervisors, are equally important.

But how can companies create an intentional employee experience, which is genuinely part of the future of work? We talk with Workday's Ali Fuller, who explains.

She presents the following topics:

● What is employee experience?
● Why is employee experience so important?
● How do we cultivate employee engagement?
● How does engagement help us attract and retain employees?
● How does careful listening help us meet employee experience goals?
● What are best practices for measuring employee experience?
● What is the role of middle managers in the employee experience team?
● How do we start a workforce transformation strategy to increase employee engagement?
● What are the benefits and challenges of employee experience programs?
● Advice for HR leaders creating an excellent employee experience?

Read the full transcript: https://www.cxotalk.com/episode/what-employee-experience

Ali Fuller is GM of Employee Experience at Workday. As part of that, she leads product and development in three key product areas: Workday Today (Workday’s new home and search foundation), Workday Journeys (supporting employees during major transition and life events), and Help (knowledge and case management). Ali has led product teams at Workday for 9+ years, and, prior to that, was a consultant in the Human Capital space.