Chapter List:
0:00 - Introduction to Scorecards for Service Advisors
2:15 - Why Scorecards Are Essential in Automotive Service
4:30 - Key Metrics to Include in Your Service Advisor Scorecards
6:45 - Steps to Implement Scorecards Effectively
9:00 - Utilizing Scorecards to Motivate and Guide Service Advisors
11:30 - Q&A Session with Industry Experts
13:45 - Conclusion and Key Takeaways
Be sure to Like, Share, and Subscribe to our channel to stay updated with the latest in automotive service leadership.
Learn more at www.DrivingSales.com
Discover how to enhance your service department's performance with expertly designed scorecards. Understand key metrics, implementation strategies, and the impact of scorecards on service advisor motivation and customer satisfaction. Don't miss out on this opportunity to transform your service team into a high-performing unit.
Maximize Performance: Implement the right management processes to close more deals and ensure repeat business. Drive more volume, gross, and CSI without additional marketing or inventory expenses.
Strengthen Culture: Execute your processes more consistently by automating your people strategy. Train consistently and hold your team accountable to create a thriving service department culture.
Increase Retention: Stop the revolving door of talent by providing clear career paths, professional training, and success opportunities from day one for new employees.
Accelerate Growth: Quickly turn new hires into top performers with our automated orientations and career mapping strategies. Get your service advisors producing quickly and efficiently!
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Ruthie's Table 4
For more than 30 years The River Cafe in London, has been the home-from-home of artists, architects, designers, actors, collectors, writers, activists, and politicians. Michael Caine, Glenn Close, JJ Abrams, Steve McQueen, Victoria and David Beckham, and Lily Allen, are just some of the people who love to call The River Cafe home. On River Cafe Table 4, Rogers sits down with her customers—who have become friends—to talk about food memories. Table 4 explores how food impacts every aspect of our lives. “Foods is politics, food is cultural, food is how you express love, food is about your heritage, it defines who you and who you want to be,” says Rogers. Each week, Rogers invites her guest to reminisce about family suppers and first dates, what they cook, how they eat when performing, the restaurants they choose, and what food they seek when they need comfort. And to punctuate each episode of Table 4, guests such as Ralph Fiennes, Emily Blunt, and Alfonso Cuarón, read their favourite recipe from one of the best-selling River Cafe cookbooks. Table 4 itself, is situated near The River Cafe’s open kitchen, close to the bright pink wood-fired oven and next to the glossy yellow pass, where Ruthie oversees the restaurant. You are invited to take a seat at this intimate table and join the conversation. For more information, recipes, and ingredients, go to https://shoptherivercafe.co.uk/ Web: https://rivercafe.co.uk/ Instagram: www.instagram.com/therivercafelondon/ Facebook: https://en-gb.facebook.com/therivercafelondon/ For more podcasts from iHeartRadio, visit the iheartradio app, apple podcasts, or wherever you listen to your favorite shows. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.