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April 15, 2024 29 mins
Join hosts Bart Wilson and J.D. Mixon on 'Measuring Management: Should Managers Have Scorecards?' as they tackle the evolving needs of leadership within the automotive industry. This episode addresses the critical question of whether implementing managerial scorecards can drive greater efficiency and leadership quality in automotive dealerships. Listen as our experts, including customer success manager Craig Wilson, discuss the impacts of performance evaluation systems on management practices and explore real-world applications that could redefine success at your dealership.

Chapter List
0:00 - Introduction to Managerial Challenges
Introduction and overview of leadership challenges in the automotive industry.
3:01 - The Case for Managerial Scorecards
Discussing the need for support and structure for managers through the use of scorecards.
8:01 - Real-World Applications and Benefits
Examples and benefits of scorecards in action within dealership management.
15:01 - Panel Discussion: Pros and Cons of Scorecards
A roundtable discussion with hosts and guest Craig Wilson on the advantages and potential drawbacks of scorecards.
25:01 - Listener Questions and Expert Answers
Addressing audience questions about scorecard implementation and challenges.
35:01 - Conclusions and Future Outlook
Wrapping up the discussion with key takeaways and topics for future episodes.
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