Episode Transcript
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(00:01):
There are some things I can doinherently well when it comes to problem solving
that I can teach you in amatter of minutes so that you can solve
bigger problems more effectively and get betterresults. I'm justin hit from inside Strategic
relations where we talk about critical thinkingand problem solving. One of the concepts
I'd like to share with you todayis called backing out of a problem,
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where the problem becomes the solution andsome kind of ancillary or tangential event eliminates
the need to solve the problem.So hopefully I can give you a practical
example. Let's say you're in avillage and you have food insecurity, clean
water problems, but you do havesome basic access to technology. You have
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a certain amount of knowledge or information. Now this you may relate because many
of the folks are subject matter experts, and you may have knowledge in an
industry, and sometimes you ask yourself, why don't other people know these things?
Well, the problem that you're facingmay be solved by helping other people
understand the basics of what you knowso that they're better prepared to hire you
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for a service. Now, again, many of the people that are on
this newsletter are subject matter experts thatare either looking for career advancement, they're
seeking out ways to improve their situationas far as being a consultant or a
business owner or executive. And thisexpertise and knowledge is difficult to convey,
but it's necessary for the hiring manageror a recruiter or a client to understand.
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So backing out of the problem,and the problem, of course is
the not the exposure, but thetransforming your knowledge into revenue, we now
look at what can we do.So I'm working with somebody in a foreign
country and they do legitimately have limitedresources, and I've asked them. I
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said, look, I will payyou to produce a video that teaches me
how to do something that you knowvery well. All I need is a
ten or fifteen minute video. I'llput it on one of my podcasts,
I'll put it on one of mynewsletters. I'll wrap some content around it
to see if my audience is interested. Because their problem of food insecurity,
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not having clean water, and otherother issues associated with that, nutrition and
hunger, that kind of thing Iknow how to solve, but I know
it's not going to be solved byjust giving them money, because it could
be a scam. It could bethey don't use money properly. They may
be just asking for money because it'sthe only possible solution that they know of.
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And so I said, well,do the video, and they say,
well, I don't have any data. I don't have any you know
good, I don't have a goodvideo camera. And so what they're doing
there is instead of solving a problem, which is how can I find a
video camera? How can I recordthis video? And by the way,
this person has the title of acontent creator, they are a digital marketer.
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So the access to these things maynot be sufficient, so they could
believe that the camera they have isn'tgood enough. They can believe that they're
not comfortable speaking. What we dowhen we back out of the problem is
we document the problem. We writein a list all the excuses, because
excuses are really the bigger problem here, all the excuses that are keeping you
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from doing something. And then welook at the skill set that's necessary to
overcome these problems or excuses, andthen we, on a third sheet of
paper, take massive action. NowI know a lot of folks will just
worry and not take action, butI'm telling you literally make a list of
the problems you face, the challenges, the concerns, the frustrations. This
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could be a journaling exercise, thiscould be an end of the day activity,
just to get those problems out ofyour brain. You often find that
some of the things that are topof mind are more action oriented. So
you're worried about needing to do somethingthing, and so you just can put
that worry on a to do listand then come back to it later.
But other things are legitimate. You'reconcerned about the economy, you're concerned about
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food security, You're concerned about immediateneeds like food and shelter. So you
make a little list. Now youmight be saying with justin, I don't
have a pad of paper. Well, for god's sakes, you're listening to
a podcast on a digital device.You can use a notepad, you can
use something else. It's about creativethinking. It's about understanding the foundations of
our concerns. It's about addressing headson that fear and doing something anyway,
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So you have this list. Andin this case, he's saying he doesn't
have camera, he doesn't have youknow he doesn't. I'm believing he's not
English is the second language. I'mbelieving he's not comfortable doing something in English.
So my recommendation is is to basicallyuse someone else's camera by holding a
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small workshop in his village where heteaches what he was going to teach me,
except to the people in the audienceand ask them, hey, look,
I'm going to focus on giving youthe very best information I can so
that you can grow your own food. Because he does have skills. A
lot of times people when they faceproblems, they don't believe they have solutions,
but that solution is so close tothem that they think of maybe the
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better answers outside. But in thiscase, this gentleman has skills. And
so if he's teaching these skills andan informative and focused session to people in
his own community so that they cando the same, now we're addressing the
food security challenge. If he's teachingthem how to solve a problem that he
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also faces, and he can behonest, he can say, look,
I don't have all the solutions ofthis, but here's what I know.
What else do you know? Nowyou've got collaboration in partnership, so you've
multiplied the resources available to solve theproblem. It's also possible that he can
say, look, because I'm focusingon giving you the very best information i
can about how to have healthy meatin your home and how to solve food
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insecurity challenges. If you would justplease record the session on your phones and
then share it with your friends,now you've got a marketing campaign because a
few people will videotape it so thatthey can watch it later, and then
they can share it on their dataplans on their phones with their friends and
community. And then you say,look, I know you're going to have
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questions about these things, and soI'll be more than happy if you'll do
this for me, which is torecord the presentation and share it on social
media. Then I will offer ananswer any of your questions in the next
workshop. So we'll hold a specialworkshop just for you to answer your questions.
Now, what's happened here? Well, somebody in a third world country.
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I don't like using that term,because what really is a third world
country? It's just somebody who claimsto be a first word country saying the
other person is not as good.But the truth is humans are humans,
and humans all have skills and valueand if we can package these values and
help other people solve problems, thenmany of the things that we want will
come to us. So in thiscase, he would have a video recording,
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not necessarily one that he could sendto me and get paid for,
but maybe he could. But he'dalso have a small community of individuals.
He'd also have the credibility of athird party recording, and so when those
people share it, he could sendme a link to one of the people
who shared, and then I couldjust download the video. There's so many
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solutions in this. Now here isthe challenge many of my long term clients
and coaching members. This is inherentin the way they look at problems.
They see a problem and they writeit down, and then they outline what
skills that they need to have,not necessarily that they need personally, but
skills that need to solve the problem. And in this case it's food security.
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What do you need the knowledge togrow gardens and food? Well,
what do you need to grow thefood seeds? Who has the seeds?
See what we're doing here. Yourcar doesn't work. You like the car
to work. Who can fix thecar? What skills are necessary to fix
the car? Who has those skills, and then we take action three simple
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steps. And the reason it becomesinherent is because the more that you practice
it, the easier it becomes.You don't need to write an essay about
the problems you base. You canjust make a list. You know,
here's what we're trying to do,here's what we need to do it,
and here's the action we're going totake. Now what you need to do
It is not always aligned with whatis actually necessary to do the problem,
because this individual thinks they need moneyor a better camera or better tools.
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And I don't know if you feltthat way. You know you want to
get into podcasting because podcasting is agreat way for a subject matter expert to
build an audience and then within thataudience to build consulting in career opportunities.
But now you're watching videos about whatcameras do you need and what tools?
You don't need any tools. Justpull out that phone and get started.
None of my audio or video orcontent is polished. It doesn't have to
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be, because I'm looking for individualswilling to take action, not individuals that
have excuses and want to procrastinate.And then what I try to do is
help you convert the excuses into actionso that you can build up the resources
that you need to solve the problemsthat you face. Now, this is
not a system that you have tobe biologically able to use. It came
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to me through my dad being amarine, and he'd very often say so,
we'd send us out on tasks inthe yard, picking up rocks in
the yard or mowing the grass,and he wouldn't accept an excuse when we
couldn't get the grass mode. He'dcome home from work after work and what
I understand to be a hard day'swork. I've even gone to work with
him to see what his days arelike. And he comes home and he
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says, grass is not mode.He's not looking for why I didn't mow
the grass, because his expectation wasthe outcome and result. Now, it's
easy to be that way for otherpeople, and to hold other people accountable
and with high expectations of what otherpeople should do. But when you turn
that back on yourself, you actuallyget things done. Because when I go
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out there and mow the grass,what I found out is that even if
I stomped the mower, even ifI put water in the fuel tank,
even if I crashed the mower intotrees. No matter what I did to
that mower, he's going to fixthat mower and send me back out to
mow the grass. It was actuallyeasier to simply just mow the grass and
get the work done and be donewith it. Then it was to find
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reasons and excuses why I couldn't mowthe grass. And what this taught me
over time was is that I didn'tmind mowing the grass, but I didn't
I wanted to get paid for it. So my father wasn't certainly going to
pay me, because of course he'shaving all these expenses associated with maintained the
mower. I'd run the mower overrocks, I'd run the mower over stumps,
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I crashed the mower into stuff,and he just kept fixing it.
So he's got a lot of expensesassociated with this. But again, he's
got to teach me a lesson.He's a little bit stubborn. And the
lesson I learned is that mowing isn'tthat if you just do it. But
I'd much rather mow and get moneyfor mowing, and I wasn't going to
get that at home, So Iasked, can I take the mower and
mow other people's yards, because Iwent up, knocked on the door,
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and can I mow other people's yards? And yes, I could mow other
people's yards. And I get twentybucks for mowing a yard, thirty bucks
from mow in the yard, andthat was enjoyable. Now interesting enough,
my dad said, well, youknow, maintaining a lawnmower is expensive and
fuel costs are always going up.Isn't that the way? And so I
shared my earnings with my parents,who would drive me to different places the
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mo But the point of it isis it became an enterprise rather than being
an excuse. It became a solutionrather than be an excuse. Now I
still mowed my own lawn and atthe house, but we ended up getting
a riding lawnmoarer because after a whileI could demonstrate I wasn't going to wreck
the mower up all the time,and it's entirely possible. He thought I
was a complete idiot for running themower into trees and running it over rocks
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and stuff like that, but hewas patient and he was asked questions and
helped me learn mowing wasn't that bad. Now, I forget these lessons sometimes.
And when I was a young kidmowing, I figured out that I
can get paid to mow the neighbor'syards. And when I was a teenager,
I still was aggressive with the mowerand figured out that he's just going
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to keep fixing the mower. Notthat he liked fixing the mower, but
if I was going to learn thelesson again, the lesson was is that
the problems always exist. But thedifference between someone who gets results and someone
who keeps problems is the resources,the knowledge, the transformation of information that
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helps you turn excuses into outcomes.And now you've got an idea what the
outcome you desire is. I wantedto get paid to mow the grass.
This gentleman wants to have food security. We can now focus on the actions
that create those outcomes. So I'veasked him to send me a video.
I don't care if he films it. I don't care if his local news
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station films it. I don't careif it's if it's a crappy looking video.
I'm going to give him five dollarsto create a ten to fifteen minute
video explaining something that I've been ableto confirm he has a credible outcome.
You know, he knows how todo it, and so he's he always
got to do is the video.That's it. Now on my side,
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I don't have to worry about itanymore. But it hasn't been a source
of content because I'm not quite surewhy he hasn't figured this out yet.
But again, I'm coaching him,I'm working with him. I'm giving him
ideas and concepts. I want todo the same for you. Now,
you don't necessarily have to be acoaching client because we have a you know,
an application process, and not everybodygets accepted. I mean, coaching
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clients are really for people who havea high income they want to transform into
wealth, or they have a business. They're a business owner or an executive,
and they want to get to thatnext level of recognition, authority,
or even performance in their organization.But I can coach you through this podcast
to say to you it's three simplepieces of paper, and you can do
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this in a journal or in yourlike an engineering notebook. It's outline the
problems. You don't have to doten pages, so you can do one
page, just list the problems thatare the biggest problems you have, outline
or list the resources you need ordesire, or even what you believe might
be necessary to help solve that problem, and then we ask the rational question,
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what can we do today? Whatcan we do right now? And
what you often discover is the solutionto your problems is within the definition of
the problem itself. It's the understandingof the root cause and then ultimately doing
something. Now, are you alwaysgoing to do the right thing? Not
necessarily? Are you always gonna Isthe problem always going to go away in
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a timely fashion? No, I'vehad some problems that keep going off for
like four years and it's not gettingsolved. But then again, are all
problems worth solving? See, there'sthere's a context here that goes into what
is it that you want? Whatis it that you're looking to create?
Now, we've got resources on thewebsite at www dot jwhco dot com.
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There is a catalog there with abunch of resources we put together. At
the main website www dot Inside StrategicRelations dot com. We got a free
newsletter with more resources. But youdon't need more resources to solve the problem.
The main fact that you can identify, define and prioritize your problems can
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help you start eliminating those problems.Whether it's financial, whether it's a lack
of influence, whether it's not beingseen by the right people who can hire
you. No matter what the problemis, there are solutions nearby. Now,
you're not going to necessarily solve theproblem individually, okay, and let
me explain that before we wrap itup. The typical solution that I find
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has the longest, the longevity,and the power in the scale is to
not try to do to do ityourself. It's to work with somebody or
to build a team, or toorganize resources to work as a collaborative to
solve the problem. Not a youknow, we're going to democratically decide what
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to do, but basically enroll peoplethat have the skills that you don't have
to either learn from them or tohave them do the work, rather than
you try to do everything yourself.There isn't another tool to buy, there
isn't another book to read, Thereisn't anything to get you started other than
to list the problems out, identifythe resources, and do something that moves
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you towards a desired outcome. Now. Later along the line, yes,
you may need to buy resources,but you'll have more context to know what
training program, what coaching program,tools, what software, what management company,
what marketing agency, what new ideaor concept that you need to learn,
And you'll be able to ask validquestions. And I mean validity is
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in your own mind of benefit.And so you'll stop spending your wheels,
you stop wasting time, and you'llstart moving faster towards the outcomes you desire.
I'm justin hit with Inside Strategic relationswhere we talk about how to transform
business relationships into profits. Guaranteed theproblems you face today, solutions exist.
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They may not be in your graspright now, but they are much closer
than you can imagine. There aresolutions out there that we can help you
solve. But the main problem wewant to make sure you can cover is
to position yourself in a marketplace withauthority so that you can transform business relationships
in the profit. Everything you desirein life, somebody has it and can
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bring it to your doorstep. WhatI've talked about today here helps you clarify,
identify, or narrow the scope andthen ultimately get the action you're looking
for. Thanks for listening. Again, if you have questions, visit www
dot inside strategic relation dot com goto the contact page where you can ask
your questions, and then we havefree newsletters, podcast archives, a membership
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program, all kinds of resources sothat you can get started right now,
moving towards the outcome you desire.Again, I'm justin Hit. I'm a
strategic relations consultant with lots of yearsof experience and the ability to help you
solve complex problems in a profitable way. I want to thank you for listening
and being a part of what wedo, and I look forward to your questions.