October 27, 2025 • 30 mins
In this episode, we sit down with Dr. Veronica D. Powell, CEO of Measures4Success, LLC, whose groundbreaking Communication IQ™ Framework is transforming how leaders, educators, and everyday individuals connect. From her clinical roots to launching a full-scale communication movement, Dr. Powell shares how clarity, compassion, and character can reshape relationships—and raise humanity.
👉 Take your Free Mini Profile today or unlock the Personal or Professional Profile to begin transforming how you communicate, connect, and lead, one conversation at a time. https://tinyurl.com/liflan-461291-bonner
We also break down three major headlines shaking up the U.S. this week:
👉 Take your Free Mini Profile today or unlock the Personal or Professional Profile to begin transforming how you communicate, connect, and lead, one conversation at a time. https://tinyurl.com/liflan-461291-bonner
We also break down three major headlines shaking up the U.S. this week:
- Meta’s AI Avatars spark debate over digital identity and representation in the workplace.
- A fashion house CEO resigns after a leaked internal email ignites backlash over cultural insensitivity.
- New York mandates media literacy education statewide to combat misinformation and teach students how to decode persuasive messaging.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
The Joseph Bonner Show.
Speaker 2 (00:02):
Where is this?
Speaker 1 (00:03):
The Joseph Bonner Show is a unique show designed to
provide comfort and support to the international community.
Speaker 3 (00:08):
It's gonna make you feel bad.
Speaker 1 (00:09):
Joseph Bonner is an experience mentor, live coach and certified
mental health first aid responder.
Speaker 2 (00:14):
An amazing guy.
Speaker 1 (00:16):
So get ready to feel inspired, get ready to feel
like you can make a difference, and get ready to
Joseph Bonner Show starts.
Speaker 2 (00:26):
Now, Hey, what's going on you guys? This is Joseph
Bonner and welcome back to the show today. We are
so honored and thrilled to have with us doctor Veronica Powell.
She is the CEO of Measure for Success LLC. And
(00:46):
we have some inspiring, inspiring methods and systems that she's
developed and set up that I want you guys to
know all about. So, without further ado, join me in
welcoming doctor Powell to the show. Doctor Powell, welcome to
the show. Thank you so much for being here today.
Speaker 3 (01:03):
Thank you, Joseph. I'm like surprised and amazed.
Speaker 2 (01:08):
Oh well, we're amazed at just all the wonderful things
that you're doing. We know that you have an interview
dropping in the next I think twenty four hours, and
so right ahead of that interview, we know that people
are talking about what you're doing and the impact that
you're having, especially in regards to communication. So let me
ask you this question, because you are the CEO and
founder of Measured for Success. Your mission centers on transforming communication.
(01:33):
So what was the moment that you realized the world
needed a communication IQ revolution and not just more therapy.
Speaker 3 (01:45):
Our hell that we had in twenty twenty where all
of us were losing our minds. Folks were dying, families
were We're not getting along. People in the workplace, we're
not getting along, and us clinicians were being inundated with
not only our personal things, the things of our clients.
(02:07):
So how can we help our clients if we were
what I said, wigging out.
Speaker 2 (02:13):
Makes absolutely you know, you know, you know, so many
people are able to create amazing, powerful systems and it
usually come from a place of trial, obstacle, you know,
you know, pain, and so especially during twenty twenty with
so much crazy stuff going on and you, you there
are were in the front lines of it all. So
for someone for you to be able to step out
(02:34):
of that space and then find a way to make
a difference after already being in a career that's making
a difference anyways, it takes a very special person to
do that. So you've worked with leaders, first responders, and educators.
What's one breakthrough moment that showed you your framework was
(02:54):
truly changing lives.
Speaker 3 (02:58):
It wasn't my search for a communication tool because of
the communication breakdown that happens between my daughter and I.
She was pregnant with her second child at the time,
and like I said, my family was not responding well
to the situations of the home and outside of a home,
(03:21):
we were afraid. And when my daughter and I had
a rough patch between the two of us, it's what
I'll call it. And these words are what my daughter
said to me, Mom, you're a therapist, You're supposed to
know how to communicate. And when she said that to me,
(03:44):
the human sode came out and I said some things
to her that were not pleasant. And it was then
that when the dust settled, I took a step back
and I was like, you know, she's right. So that's
when I went own my search on the internet to
find some type of communication tool that I could use
(04:07):
first to help me, help my family, help my clients.
And I'm just going to say through divine intervention, because
when I was initially looking, I was just finding those
self help pop up communication instruments and it wasn't exactly
(04:27):
what I was looking for. So I also specialized in
emotional intelligence, and again divine intervention happened. Here. Something came
to me and said Ronnie could check out communication intelligence.
I plugged in communication Intelligence and there pops up life
languages and I was like, wow, this is awesome. I
(04:50):
read about what it was, how long it had been
on the market, which was in late seventies early eighties,
and with me being an administrator of instruments for my clients,
I was like surprised that I had never ran into
that particular instrument that had been through the science being
(05:13):
validated showing that it was a reliable tool. So then
I decided to call up the company and I was like, Hey,
I'm a clinician and I'm interested in your tool. And
I'm thinking, just because I'm a licensed clinician, that okay,
I'll have a fee to pay and then I can
get the instrument and have access and all that good stuff. Well,
(05:37):
what I was told was You're going to have to
take the Communication Certification training, which would then allow me
to become an independent life language a certified coach, and
I would have full independent access to the tool. And
that is what happened. I learned about what communication intelligence
(05:58):
means from the originators, the Kindles, and the rest is history.
Now this is twenty twenty five, so I'm into my
fifth year, going into the sixth year of using Kindo's
Life Languages, which is also known as Communication Ike. They
(06:21):
did some publications and it's the assessment tool is so
on point in helping us to identify our languages. And
that's actually the breakdown of that thank.
Speaker 2 (06:35):
You that actually leads me to my next question. And
I love the I want to before I ask a question,
I want to say this because I think it's so
important for I think it's important for just personal self reflection.
It's like we all find ourselves in these situations that
when we're faced with just brutal honesty about behaviors, our tactics,
(06:56):
or even just where we are in relation to just
things right, we're we're forced to make a decision either improve,
get better, do something about it, or or or sit
there and so can and never grow. And typically it's
people like you who are high performers and individuals who
are are making a global impact. You're usually the ones
(07:18):
who will take a situation, learn from it, grow from it,
and then go back into the community and help others
do the same. So I want to ask you this question,
how did you adapt? Obviously you know the communication IQ,
you know for diverse teams, specifically in high stress environments,
which we're all finding ourselves in right now.
Speaker 3 (07:42):
Well, this is how I adapted. What I appreciated with
the instrument is how it breaks our communication down into categories.
When I went to grad school to become a licensed clinician,
we were taught a particular framework of how to communicate
(08:04):
with our clients, being able to recognize the assertive, the passive,
the passive aggressive, and so on and so forth. And
when I learned through this instrument, through this tool, that
we actually communicate in three categories, and it may be more.
(08:24):
Who knows one is we have those of us who
communicate through emotion, who communicate through action, and who communicate
through our thinking. Now, in grad school, when we would
use these phrases of I feel XYZ, when x Y Z.
(08:47):
That's not how the tool showed us. Because if I'm
communicating with the person that's not a feeler and they're
a thinker, and I'll say, okay, tell me fill in
the blank, I feel well, that's a red flag right there,
because they're not in feeling, they may be in thinking.
So learning those initial categories was awesome. And then underneath
(09:12):
those categories we get into the actual languages. Do you
want me to tell you what they are? Yes?
Speaker 2 (09:20):
Please?
Speaker 3 (09:22):
All right. So when we come into individuals who are
action oriented communicators, they're going to communicate through movement and
through doing. So when we look at the movers, these
are the ones who want to get things done, they
(09:43):
want action with it. These are like our project managers
who provide the oversight of things and they want to
make sure that things are going to flow well through action.
And then we have our doers, who are the checklisters.
It needs to be on a list so I can
check off and make sure I'm doing what I'm supposed
(10:05):
to be doing. I'm not missing anything. And these are
the individuals who are going to show some reliability and
when they become distressed, particularly like the doers, they may
show up as being I'm getting everything done and nobody
is helping me, and they're going to feel some kind
(10:25):
of way even if they weren't asked to do something.
So that's our action movile door languages. And then we
get into the emotion, and under emotion we have the
influencer and the responder. Now I'm going to link what
(10:46):
I learned about myself when my daughter and I had
our Shenanigans with each other. I learned that my primary
language was responder, and it's an emotive language, so I'm
going to communicate through feeling first. My daughter learned what
(11:07):
we learned that her communication is an action, which was
the mover for her. We were on opposite ends of
the poll. My high language was her low language and
my low language was her high language. So responder and
mover having piccups with each other, so that was like
(11:33):
the aha moment light bulb thing. So with the influencer,
these are the individuals who want to make sure that
the relationship is being nurtured, we're getting along. There's some
intuitiveness when things are off. So think of the individual
who can feel energy when things don't seem to be
(11:54):
going correctly, and they want to make sure that we're communicating,
are we good with each other? And then the responder.
These are the individuals who want to maintain some type
of peace in the relationship. They're also protectors and they
(12:14):
will show up as the individual who want to let
you know I got you back. And then our last
languages are I thinking languages, and it's actually three that
go with FAT, so we have the shaper. So those
who speak shaper language are going to be our strategists,
(12:35):
our visionaries, the ones who want to make sure that
there's a plan. An interesting thing about those who speak
shaper language is if you're not on board with the plan,
they're going to have some challenges with it. And those
(12:57):
individuals can show up in the communication as not being
emotive in the context of if you have a responder
person who speaks that responder language and they want to
make sure that you know you care about me before
(13:17):
I can agree with a plan, you can have some
disconnect there and people can get into conflict with each other.
The next seaking language will be our producers. So these
are the ones that are super resourceful. They know how
to get something that nobody else can get their hands on.
(13:37):
They show up as being hospitable as far as the
relationships go, and they kind of tie a little bit
into the influencer language because they're presenting as being welcoming,
but they still want to make sure that you know
what you're doing and how to do it, and if
(13:58):
you're not leveraging are using the resources that have been
provided to you, then they may experience some distress because
of that. And then our last thinking language is the contemplator,
which that happened to have been during twenty twenty was
my second high language. And these are the individuals when
(14:22):
they are communicating, they want to make sure that head
and mouth are going to be in connection with each other.
So I got to think about what I'm going to
say because I wanted to be right when they come
out of my mouth. And sometimes what will happen with
individuals who speak contemplator language, They may look at you
(14:44):
like a deer in headlights and not say anything, and
because they're in thinking mode, and then when this shows
up to the individual that you're communicating with, you know,
they'll have their judgments about what's happened. I mean, like,
do you not hear me? Are you dismissing me? Those
sorts of things. So with contemplator being my second language,
(15:09):
my second highest language at the time, and I learned
the behavior that would be displayed when I'm communicating, and
I talked to my daughter about that. She was like, Mom,
you so do that. I was like, well, are you thinking?
Speaker 2 (15:22):
And I want to make.
Speaker 3 (15:23):
Sure that I'm give you know, correct and accurate information.
So that was pretty enlightening. Those would do languages the
categories in a nutshell, and you know, once you take
that assessment, you learn about where you align within the
categories and the languages. It's so easy to say, Okay,
(15:47):
I can do this. Initially it seems like it's a
lot to take in and it does take practice. One
of my other languages that I would be challenged with
the shape or language what happens to be my husband's
primary language. So without throwing my husband under the bus,
(16:09):
we had our adventures with each other during that time
as well. And when I learned what his language is
and my language, what I say to people sometimes is
sometimes when you are attempting to communicate in a healthy way,
(16:31):
it doesn't mean it's going to be reciprocated with the languages.
It allows us to shift into the language of the individual,
and then that can help reduce conflict and the context
of me no longer reacting to my languages that are lower,
(16:54):
recognizing the language that the individual was speaking, and then
I can shape shift, that's what I call it, shape
shifting to that person's language.
Speaker 4 (17:06):
I I appreciate that so much, and I think that's
I think that's really the key that at least my
takeaway from everything that you've been communicating thus far is
the more that you understand the type of communication style
the individual you're speaking to has.
Speaker 2 (17:22):
I love what you said about, you know, shape shifting
or adapting your approach to meet theirs. I was just
having a conversation with my little brother the other day
and I was telling him, I said, little bro, I said,
wherever you are, I'm going to meet you where you are.
So it doesn't matter if it's if you know, if
you're if you're if I'm here and you're there, if
this is where you're at, it's my responsibility to come
(17:42):
to this level and meet you there. I said, that's
my that's my job as your brother. So I love
the fact that you're showing individuals how communication plays such
a vital role and that it's absolutely necessary for us
to really meet people at their communication styles and levels.
And it actually leads me to my question, because miscommunication
(18:03):
is often the root of conflict. So what's one myth
about communication that you wish more people understood?
Speaker 3 (18:12):
That communication can be a selfish exchange because we're all
competing to be seen, heard, and understood. I bring it
home with one of Stephen Covey's quotes seek first to understand,
then to be understood. One of the things that Life
(18:37):
Languages states like when we do the presentations, it's what
do you need from me? Going in with that that thought,
that mindset, and how do you need it from me?
Speaker 2 (18:52):
Wow, that's thank you for sharing that. Now, you said
that raising our communication IQ helps us become better human beings.
So what does that look like though in everyday life
like for example, you mentioned them home examples, but what
I have like at work and leadership, like, how can
(19:13):
we apply that in those studies?
Speaker 3 (19:16):
So in the work setting, which I'm actually working with
an organization now out of Alaska where their whole organization
is embracing the Life Languages Communication IQ model, and technically
we're we're a microcosm of how we communicate within our
(19:38):
own family, personal systems and it's brought into the work environment.
So with this particular organization, what we learned was we
have a lot of their employees to include leadership, that
are high shapers. We have quite a few that are
(19:59):
high doers. We have some that are high responders. And
what was noticed is when they did their communication needs survey,
not feeling seen, not feeling understood, miscommunications happening amongst them,
(20:26):
and with them going through a reorg and downsizing trust,
what's at the top. So within an organizational setting, how
do we build what's color relationship equity which will then
help with trust within the organization. So when we're able
(20:46):
to identify how our leaders speak, how our directors and
team leads speak to each other, and how this rolls
down to the people that they are providing oversight for
if we have a leader who speaks shaper language and
(21:09):
they have an employee who speaks responder language, so now
we have a thinker and an emotive individual. The one
who's speaking a responder. Want to know that my leader
(21:29):
cares about me through caring that helps build trust versus
looking at me as a machine. And once the leader
learns that my employee requires that nurturing of relationship, that
(21:49):
nurturing to show that I care. And by showing that
I care, that's building relationship equity, that's building trust, and
now productivity can increase. Wow. So that's that's one example.
Speaker 2 (22:11):
Thank you, Thank you for sharing that. I appreciate that.
And I think it's I think as we continue to
navigate our own I think, our own emotions and communication
styles in the workplace and trying to balance that out
with how we communicate with our family and then our friends,
I think it really does involve a high level of
skill in training. So I'm so thankful that we have
(22:35):
experts out there like you who are there to provide
that training. Again, and for those of you guys who
are again, this is doctor Veronikapal. She is the CEO
of Measure for Success LLC. And you can visit her
website by checking the link in the description of the show,
also checking out her upcoming interview. We're going to have
a link to that in the show as well. But
again as Measure for Success dot com. That's Measure and
(22:58):
the number four and then success dot Com. Now I
have another question for you, doctor vow if you could
have or if you could leave listeners with one challenge
or call to action, what would it be?
Speaker 3 (23:15):
That call to action will be our self awareness and
how we're showing up in these relationships and knowing that
the world that we're living in today, there's a lot
of pain, there's a lot of heart, and there's a
lot of trauma. And here's a brilliant thing that ties
(23:38):
into communication intelligence with the seven languages. It's in descending order,
meaning our highest language, which is that's our go to
language to our least language that we're able to shift
into the lower the language that represents when we are
(24:03):
speaking through our trauma or survival. And that was another
thing that was an odd of the moment for me.
Speaker 2 (24:15):
Thank you so much for that. We appreciate also not
only are you taking the time to be here and
share with us your expertise, but also continuing to do
what you're doing by helping other individuals understand communication and
how to properly and effectively communicate. You know, for I
would say results that matter, If that makes any sense, yes?
Speaker 3 (24:39):
And can I add another thing please? Yes? So, in
order to be a life language is independent, coach, We're
required to take the training. We need more people, we
need more clinicians. We need and the viduals who can
(25:02):
get access to this tool and spread it out. Like
other assessments like the Emotional intelligence and assessment, people learn
how to administer that tool. And it's just a building
block because this is a communication movement, particularly in the
area that we're living in today. So we need more
(25:23):
people to get access to this tool and spread it
throughout our world because this is a global instrument that's
used in a lot of countries. I think it's like
one hundred and something. And the more people that we
can get do you have access to this so they
(25:44):
can administer within their own practices. It works in the
secular world as well as the non secular world. So
even in the churches, with the leaders of the clergy,
those that do relationship coaching and counseling, and our organizational
(26:08):
psychologists and are licensed clinicians. You know, we we need,
we need to make this a global movement, just like
we have made emotional intelligence as a global movement. C
i q's in line to be that next global movement.
Speaker 2 (26:29):
Absolutely, thank you, absolutely, thank you so much for sharing that.
I genuinely appreciate that, and I want I want to
go ahead and make a correct a correction because I gave.
I don't know what website I gave, but that is
not is that the did I mention your website correctly?
Or am I tripping here? It is measures dot Com?
(26:51):
Is am I is that correct?
Speaker 3 (26:52):
It's Measures for Success l l C dot Com.
Speaker 2 (26:59):
Ah, I'm so glad, thank you so much. So, I'm
so glad I brought I'm like, wait a minute, I'm like,
something's not right. I'm something's off here. Okay, you guys,
that's some Measures for Success LLC dot Com again. Check
the link and the description of the show. This is
why communication is so important. If you think you got
something wrong, you better say it again and tell you
I get it right. All right, you guys, I want
(27:21):
you guys check out please doctor Ronica Powell again, she's
a PhD. But she's doing some amazing, amazing things with
Measure for Success. Now, doctor, before we let you go,
anything else you'd like to add.
Speaker 3 (27:37):
You know, communication, it's the heartbeat, amen in all forms.
Speaker 2 (27:42):
Okay, that that far right there, amazing Now, before we
let you guys go at home, I want you guys
to stick around and listen to a word from our partners.
But just again, Latest News, White House faces backlash over
AI generated press breathings. Also Meta's new AI avatar sparking
debate over digital identity and representation. Something that you're probably
(28:03):
not surprised about is also TikTok creators sue over algorithm bias,
claims the suppression of the black voice. Last, but not least,
Latest and News, New York schools mandate media literacy curriculum
to combat misinformation.
Speaker 1 (28:16):
So, speaking of.
Speaker 2 (28:16):
Communication, there's a whole lot of stuff going on in
the world today over lack of communication are a push
for better communication. So again, doctor Pow, you are needed
so much more than we realize. So thank you again
for everything that you're doing. We truly appreciate it having
you on the show today. Thank you are you guys,
(28:37):
So again, stay tuned, don't go anywhere, We'll be right back.
Speaker 5 (28:45):
This is the brief on the week's biggest shifts in tech, governance,
and education. Okay, so today we've got a quick look
at some critical pressure points. You know, how we communicate,
how companies are run, and how we're educating the next generation.
All right, First up, let's talk about how online identity
is really changing AI avatars. They're moving way past just
(29:05):
static profile picks to become you know, dynamic, smart digital
versions of us. This is actually pretty key for making
virtual spaces feel more real and for making work communication smoother.
Sometimes they're even acting as virtual spokespeople. And get this,
it opens up totally new ways for creators and marketers
to work, potentially cutting down big time on production costs. Second,
(29:26):
let's shift gears to this kind of growing problem in
media literacy education here in the US. Even though like
a huge eighty four percent of adults think we should
be teaching these skills, actually getting it done is pretty
patchy across different states. So New Jersey actually stepped up
becoming the first state to mandate it K through twelve.
But then you look at big states like New York,
(29:46):
they don't have a solid statewide plan yet, so people
are really pushing hard for them to catch up. And finally,
let's talk corporate accountability. You know the fast fashion place Primark, Well,
they just had a big shake up at the top,
like right away, the CEO resign after an internal investigation,
admitting to an error of judgment concerning his conduct with
a woman in a social setting. Now Primark's parent company
(30:08):
that's Associated British Foods or ABF, they acted fast, like
zero tolerance. It really highlights that ethical standards not negotiable
these days, even though yeah, ABF shares did dip about
four percent after the news. So whether we're talking AI
education policy or the boardroom, these stories really show you
how fast things are changing right now.
The Joseph Bonner Show.
Speaker 2 (00:02):
Where is this?
Speaker 1 (00:03):
The Joseph Bonner Show is a unique show designed to
provide comfort and support to the international community.
Speaker 3 (00:08):
It's gonna make you feel bad.
Speaker 1 (00:09):
Joseph Bonner is an experience mentor, live coach and certified
mental health first aid responder.
Speaker 2 (00:14):
An amazing guy.
Speaker 1 (00:16):
So get ready to feel inspired, get ready to feel
like you can make a difference, and get ready to
Joseph Bonner Show starts.
Speaker 2 (00:26):
Now, Hey, what's going on you guys? This is Joseph
Bonner and welcome back to the show today. We are
so honored and thrilled to have with us doctor Veronica Powell.
She is the CEO of Measure for Success LLC. And
(00:46):
we have some inspiring, inspiring methods and systems that she's
developed and set up that I want you guys to
know all about. So, without further ado, join me in
welcoming doctor Powell to the show. Doctor Powell, welcome to
the show. Thank you so much for being here today.
Speaker 3 (01:03):
Thank you, Joseph. I'm like surprised and amazed.
Speaker 2 (01:08):
Oh well, we're amazed at just all the wonderful things
that you're doing. We know that you have an interview
dropping in the next I think twenty four hours, and
so right ahead of that interview, we know that people
are talking about what you're doing and the impact that
you're having, especially in regards to communication. So let me
ask you this question, because you are the CEO and
founder of Measured for Success. Your mission centers on transforming communication.
(01:33):
So what was the moment that you realized the world
needed a communication IQ revolution and not just more therapy.
Speaker 3 (01:45):
Our hell that we had in twenty twenty where all
of us were losing our minds. Folks were dying, families
were We're not getting along. People in the workplace, we're
not getting along, and us clinicians were being inundated with
not only our personal things, the things of our clients.
(02:07):
So how can we help our clients if we were
what I said, wigging out.
Speaker 2 (02:13):
Makes absolutely you know, you know, you know, so many
people are able to create amazing, powerful systems and it
usually come from a place of trial, obstacle, you know,
you know, pain, and so especially during twenty twenty with
so much crazy stuff going on and you, you there
are were in the front lines of it all. So
for someone for you to be able to step out
(02:34):
of that space and then find a way to make
a difference after already being in a career that's making
a difference anyways, it takes a very special person to
do that. So you've worked with leaders, first responders, and educators.
What's one breakthrough moment that showed you your framework was
(02:54):
truly changing lives.
Speaker 3 (02:58):
It wasn't my search for a communication tool because of
the communication breakdown that happens between my daughter and I.
She was pregnant with her second child at the time,
and like I said, my family was not responding well
to the situations of the home and outside of a home,
(03:21):
we were afraid. And when my daughter and I had
a rough patch between the two of us, it's what
I'll call it. And these words are what my daughter
said to me, Mom, you're a therapist, You're supposed to
know how to communicate. And when she said that to me,
(03:44):
the human sode came out and I said some things
to her that were not pleasant. And it was then
that when the dust settled, I took a step back
and I was like, you know, she's right. So that's
when I went own my search on the internet to
find some type of communication tool that I could use
(04:07):
first to help me, help my family, help my clients.
And I'm just going to say through divine intervention, because
when I was initially looking, I was just finding those
self help pop up communication instruments and it wasn't exactly
(04:27):
what I was looking for. So I also specialized in
emotional intelligence, and again divine intervention happened. Here. Something came
to me and said Ronnie could check out communication intelligence.
I plugged in communication Intelligence and there pops up life
languages and I was like, wow, this is awesome. I
(04:50):
read about what it was, how long it had been
on the market, which was in late seventies early eighties,
and with me being an administrator of instruments for my clients,
I was like surprised that I had never ran into
that particular instrument that had been through the science being
(05:13):
validated showing that it was a reliable tool. So then
I decided to call up the company and I was like, Hey,
I'm a clinician and I'm interested in your tool. And
I'm thinking, just because I'm a licensed clinician, that okay,
I'll have a fee to pay and then I can
get the instrument and have access and all that good stuff. Well,
(05:37):
what I was told was You're going to have to
take the Communication Certification training, which would then allow me
to become an independent life language a certified coach, and
I would have full independent access to the tool. And
that is what happened. I learned about what communication intelligence
(05:58):
means from the originators, the Kindles, and the rest is history.
Now this is twenty twenty five, so I'm into my
fifth year, going into the sixth year of using Kindo's
Life Languages, which is also known as Communication Ike. They
(06:21):
did some publications and it's the assessment tool is so
on point in helping us to identify our languages. And
that's actually the breakdown of that thank.
Speaker 2 (06:35):
You that actually leads me to my next question. And
I love the I want to before I ask a question,
I want to say this because I think it's so
important for I think it's important for just personal self reflection.
It's like we all find ourselves in these situations that
when we're faced with just brutal honesty about behaviors, our tactics,
(06:56):
or even just where we are in relation to just
things right, we're we're forced to make a decision either improve,
get better, do something about it, or or or sit
there and so can and never grow. And typically it's
people like you who are high performers and individuals who
are are making a global impact. You're usually the ones
(07:18):
who will take a situation, learn from it, grow from it,
and then go back into the community and help others
do the same. So I want to ask you this question,
how did you adapt? Obviously you know the communication IQ,
you know for diverse teams, specifically in high stress environments,
which we're all finding ourselves in right now.
Speaker 3 (07:42):
Well, this is how I adapted. What I appreciated with
the instrument is how it breaks our communication down into categories.
When I went to grad school to become a licensed clinician,
we were taught a particular framework of how to communicate
(08:04):
with our clients, being able to recognize the assertive, the passive,
the passive aggressive, and so on and so forth. And
when I learned through this instrument, through this tool, that
we actually communicate in three categories, and it may be more.
(08:24):
Who knows one is we have those of us who
communicate through emotion, who communicate through action, and who communicate
through our thinking. Now, in grad school, when we would
use these phrases of I feel XYZ, when x Y Z.
(08:47):
That's not how the tool showed us. Because if I'm
communicating with the person that's not a feeler and they're
a thinker, and I'll say, okay, tell me fill in
the blank, I feel well, that's a red flag right there,
because they're not in feeling, they may be in thinking.
So learning those initial categories was awesome. And then underneath
(09:12):
those categories we get into the actual languages. Do you
want me to tell you what they are? Yes?
Speaker 2 (09:20):
Please?
Speaker 3 (09:22):
All right. So when we come into individuals who are
action oriented communicators, they're going to communicate through movement and
through doing. So when we look at the movers, these
are the ones who want to get things done, they
(09:43):
want action with it. These are like our project managers
who provide the oversight of things and they want to
make sure that things are going to flow well through action.
And then we have our doers, who are the checklisters.
It needs to be on a list so I can
check off and make sure I'm doing what I'm supposed
(10:05):
to be doing. I'm not missing anything. And these are
the individuals who are going to show some reliability and
when they become distressed, particularly like the doers, they may
show up as being I'm getting everything done and nobody
is helping me, and they're going to feel some kind
(10:25):
of way even if they weren't asked to do something.
So that's our action movile door languages. And then we
get into the emotion, and under emotion we have the
influencer and the responder. Now I'm going to link what
(10:46):
I learned about myself when my daughter and I had
our Shenanigans with each other. I learned that my primary
language was responder, and it's an emotive language, so I'm
going to communicate through feeling first. My daughter learned what
(11:07):
we learned that her communication is an action, which was
the mover for her. We were on opposite ends of
the poll. My high language was her low language and
my low language was her high language. So responder and
mover having piccups with each other, so that was like
(11:33):
the aha moment light bulb thing. So with the influencer,
these are the individuals who want to make sure that
the relationship is being nurtured, we're getting along. There's some
intuitiveness when things are off. So think of the individual
who can feel energy when things don't seem to be
(11:54):
going correctly, and they want to make sure that we're communicating,
are we good with each other? And then the responder.
These are the individuals who want to maintain some type
of peace in the relationship. They're also protectors and they
(12:14):
will show up as the individual who want to let
you know I got you back. And then our last
languages are I thinking languages, and it's actually three that
go with FAT, so we have the shaper. So those
who speak shaper language are going to be our strategists,
(12:35):
our visionaries, the ones who want to make sure that
there's a plan. An interesting thing about those who speak
shaper language is if you're not on board with the plan,
they're going to have some challenges with it. And those
(12:57):
individuals can show up in the communication as not being
emotive in the context of if you have a responder
person who speaks that responder language and they want to
make sure that you know you care about me before
(13:17):
I can agree with a plan, you can have some
disconnect there and people can get into conflict with each other.
The next seaking language will be our producers. So these
are the ones that are super resourceful. They know how
to get something that nobody else can get their hands on.
(13:37):
They show up as being hospitable as far as the
relationships go, and they kind of tie a little bit
into the influencer language because they're presenting as being welcoming,
but they still want to make sure that you know
what you're doing and how to do it, and if
(13:58):
you're not leveraging are using the resources that have been
provided to you, then they may experience some distress because
of that. And then our last thinking language is the contemplator,
which that happened to have been during twenty twenty was
my second high language. And these are the individuals when
(14:22):
they are communicating, they want to make sure that head
and mouth are going to be in connection with each other.
So I got to think about what I'm going to
say because I wanted to be right when they come
out of my mouth. And sometimes what will happen with
individuals who speak contemplator language, They may look at you
(14:44):
like a deer in headlights and not say anything, and
because they're in thinking mode, and then when this shows
up to the individual that you're communicating with, you know,
they'll have their judgments about what's happened. I mean, like,
do you not hear me? Are you dismissing me? Those
sorts of things. So with contemplator being my second language,
(15:09):
my second highest language at the time, and I learned
the behavior that would be displayed when I'm communicating, and
I talked to my daughter about that. She was like, Mom,
you so do that. I was like, well, are you thinking?
Speaker 2 (15:22):
And I want to make.
Speaker 3 (15:23):
Sure that I'm give you know, correct and accurate information.
So that was pretty enlightening. Those would do languages the
categories in a nutshell, and you know, once you take
that assessment, you learn about where you align within the
categories and the languages. It's so easy to say, Okay,
(15:47):
I can do this. Initially it seems like it's a
lot to take in and it does take practice. One
of my other languages that I would be challenged with
the shape or language what happens to be my husband's
primary language. So without throwing my husband under the bus,
(16:09):
we had our adventures with each other during that time
as well. And when I learned what his language is
and my language, what I say to people sometimes is
sometimes when you are attempting to communicate in a healthy way,
(16:31):
it doesn't mean it's going to be reciprocated with the languages.
It allows us to shift into the language of the individual,
and then that can help reduce conflict and the context
of me no longer reacting to my languages that are lower,
(16:54):
recognizing the language that the individual was speaking, and then
I can shape shift, that's what I call it, shape
shifting to that person's language.
Speaker 4 (17:06):
I I appreciate that so much, and I think that's
I think that's really the key that at least my
takeaway from everything that you've been communicating thus far is
the more that you understand the type of communication style
the individual you're speaking to has.
Speaker 2 (17:22):
I love what you said about, you know, shape shifting
or adapting your approach to meet theirs. I was just
having a conversation with my little brother the other day
and I was telling him, I said, little bro, I said,
wherever you are, I'm going to meet you where you are.
So it doesn't matter if it's if you know, if
you're if you're if I'm here and you're there, if
this is where you're at, it's my responsibility to come
(17:42):
to this level and meet you there. I said, that's
my that's my job as your brother. So I love
the fact that you're showing individuals how communication plays such
a vital role and that it's absolutely necessary for us
to really meet people at their communication styles and levels.
And it actually leads me to my question, because miscommunication
(18:03):
is often the root of conflict. So what's one myth
about communication that you wish more people understood?
Speaker 3 (18:12):
That communication can be a selfish exchange because we're all
competing to be seen, heard, and understood. I bring it
home with one of Stephen Covey's quotes seek first to understand,
then to be understood. One of the things that Life
(18:37):
Languages states like when we do the presentations, it's what
do you need from me? Going in with that that thought,
that mindset, and how do you need it from me?
Speaker 2 (18:52):
Wow, that's thank you for sharing that. Now, you said
that raising our communication IQ helps us become better human beings.
So what does that look like though in everyday life
like for example, you mentioned them home examples, but what
I have like at work and leadership, like, how can
(19:13):
we apply that in those studies?
Speaker 3 (19:16):
So in the work setting, which I'm actually working with
an organization now out of Alaska where their whole organization
is embracing the Life Languages Communication IQ model, and technically
we're we're a microcosm of how we communicate within our
(19:38):
own family, personal systems and it's brought into the work environment.
So with this particular organization, what we learned was we
have a lot of their employees to include leadership, that
are high shapers. We have quite a few that are
(19:59):
high doers. We have some that are high responders. And
what was noticed is when they did their communication needs survey,
not feeling seen, not feeling understood, miscommunications happening amongst them,
(20:26):
and with them going through a reorg and downsizing trust,
what's at the top. So within an organizational setting, how
do we build what's color relationship equity which will then
help with trust within the organization. So when we're able
(20:46):
to identify how our leaders speak, how our directors and
team leads speak to each other, and how this rolls
down to the people that they are providing oversight for
if we have a leader who speaks shaper language and
(21:09):
they have an employee who speaks responder language, so now
we have a thinker and an emotive individual. The one
who's speaking a responder. Want to know that my leader
(21:29):
cares about me through caring that helps build trust versus
looking at me as a machine. And once the leader
learns that my employee requires that nurturing of relationship, that
(21:49):
nurturing to show that I care. And by showing that
I care, that's building relationship equity, that's building trust, and
now productivity can increase. Wow. So that's that's one example.
Speaker 2 (22:11):
Thank you, Thank you for sharing that. I appreciate that.
And I think it's I think as we continue to
navigate our own I think, our own emotions and communication
styles in the workplace and trying to balance that out
with how we communicate with our family and then our friends,
I think it really does involve a high level of
skill in training. So I'm so thankful that we have
(22:35):
experts out there like you who are there to provide
that training. Again, and for those of you guys who
are again, this is doctor Veronikapal. She is the CEO
of Measure for Success LLC. And you can visit her
website by checking the link in the description of the show,
also checking out her upcoming interview. We're going to have
a link to that in the show as well. But
again as Measure for Success dot com. That's Measure and
(22:58):
the number four and then success dot Com. Now I
have another question for you, doctor vow if you could
have or if you could leave listeners with one challenge
or call to action, what would it be?
Speaker 3 (23:15):
That call to action will be our self awareness and
how we're showing up in these relationships and knowing that
the world that we're living in today, there's a lot
of pain, there's a lot of heart, and there's a
lot of trauma. And here's a brilliant thing that ties
(23:38):
into communication intelligence with the seven languages. It's in descending order,
meaning our highest language, which is that's our go to
language to our least language that we're able to shift
into the lower the language that represents when we are
(24:03):
speaking through our trauma or survival. And that was another
thing that was an odd of the moment for me.
Speaker 2 (24:15):
Thank you so much for that. We appreciate also not
only are you taking the time to be here and
share with us your expertise, but also continuing to do
what you're doing by helping other individuals understand communication and
how to properly and effectively communicate. You know, for I
would say results that matter, If that makes any sense, yes?
Speaker 3 (24:39):
And can I add another thing please? Yes? So, in
order to be a life language is independent, coach, We're
required to take the training. We need more people, we
need more clinicians. We need and the viduals who can
(25:02):
get access to this tool and spread it out. Like
other assessments like the Emotional intelligence and assessment, people learn
how to administer that tool. And it's just a building
block because this is a communication movement, particularly in the
area that we're living in today. So we need more
(25:23):
people to get access to this tool and spread it
throughout our world because this is a global instrument that's
used in a lot of countries. I think it's like
one hundred and something. And the more people that we
can get do you have access to this so they
(25:44):
can administer within their own practices. It works in the
secular world as well as the non secular world. So
even in the churches, with the leaders of the clergy,
those that do relationship coaching and counseling, and our organizational
(26:08):
psychologists and are licensed clinicians. You know, we we need,
we need to make this a global movement, just like
we have made emotional intelligence as a global movement. C
i q's in line to be that next global movement.
Speaker 2 (26:29):
Absolutely, thank you, absolutely, thank you so much for sharing that.
I genuinely appreciate that, and I want I want to
go ahead and make a correct a correction because I gave.
I don't know what website I gave, but that is
not is that the did I mention your website correctly?
Or am I tripping here? It is measures dot Com?
(26:51):
Is am I is that correct?
Speaker 3 (26:52):
It's Measures for Success l l C dot Com.
Speaker 2 (26:59):
Ah, I'm so glad, thank you so much. So, I'm
so glad I brought I'm like, wait a minute, I'm like,
something's not right. I'm something's off here. Okay, you guys,
that's some Measures for Success LLC dot Com again. Check
the link and the description of the show. This is
why communication is so important. If you think you got
something wrong, you better say it again and tell you
I get it right. All right, you guys, I want
(27:21):
you guys check out please doctor Ronica Powell again, she's
a PhD. But she's doing some amazing, amazing things with
Measure for Success. Now, doctor, before we let you go,
anything else you'd like to add.
Speaker 3 (27:37):
You know, communication, it's the heartbeat, amen in all forms.
Speaker 2 (27:42):
Okay, that that far right there, amazing Now, before we
let you guys go at home, I want you guys
to stick around and listen to a word from our partners.
But just again, Latest News, White House faces backlash over
AI generated press breathings. Also Meta's new AI avatar sparking
debate over digital identity and representation. Something that you're probably
(28:03):
not surprised about is also TikTok creators sue over algorithm bias,
claims the suppression of the black voice. Last, but not least,
Latest and News, New York schools mandate media literacy curriculum
to combat misinformation.
Speaker 1 (28:16):
So, speaking of.
Speaker 2 (28:16):
Communication, there's a whole lot of stuff going on in
the world today over lack of communication are a push
for better communication. So again, doctor Pow, you are needed
so much more than we realize. So thank you again
for everything that you're doing. We truly appreciate it having
you on the show today. Thank you are you guys,
(28:37):
So again, stay tuned, don't go anywhere, We'll be right back.
Speaker 5 (28:45):
This is the brief on the week's biggest shifts in tech, governance,
and education. Okay, so today we've got a quick look
at some critical pressure points. You know, how we communicate,
how companies are run, and how we're educating the next generation.
All right, First up, let's talk about how online identity
is really changing AI avatars. They're moving way past just
(29:05):
static profile picks to become you know, dynamic, smart digital
versions of us. This is actually pretty key for making
virtual spaces feel more real and for making work communication smoother.
Sometimes they're even acting as virtual spokespeople. And get this,
it opens up totally new ways for creators and marketers
to work, potentially cutting down big time on production costs. Second,
(29:26):
let's shift gears to this kind of growing problem in
media literacy education here in the US. Even though like
a huge eighty four percent of adults think we should
be teaching these skills, actually getting it done is pretty
patchy across different states. So New Jersey actually stepped up
becoming the first state to mandate it K through twelve.
But then you look at big states like New York,
(29:46):
they don't have a solid statewide plan yet, so people
are really pushing hard for them to catch up. And finally,
let's talk corporate accountability. You know the fast fashion place Primark, Well,
they just had a big shake up at the top,
like right away, the CEO resign after an internal investigation,
admitting to an error of judgment concerning his conduct with
a woman in a social setting. Now Primark's parent company
(30:08):
that's Associated British Foods or ABF, they acted fast, like
zero tolerance. It really highlights that ethical standards not negotiable
these days, even though yeah, ABF shares did dip about
four percent after the news. So whether we're talking AI
education policy or the boardroom, these stories really show you
how fast things are changing right now.
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