Unintended Consequences: Operating on a Crazy Patient

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May 28, 2025 • 30 mins

In this episode, hosts Brad and Michael share the story of a plastic surgeon whose hands-on approach helped create a thriving practice. Things took a turn when an unhappy patient uncovered weak spots in its operations and the risks of a practice built around one person. Tune in to learn how contracts, delegation, and internal protocols can foster sustainable growth while protecting your practice along the way.

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