#175: Dr. Marcia A. Harris - Second Act Powerhouse: From OBGYN To Wellness CEO

Cameron is joined by Dr. Marcia A. Harris, a pioneering OBGYN who shares her inspiring journey in the healthcare industry, and they discuss her challenges as a woman in a male-dominated field, the importance of personalized patient care, and her transition to wellness and restoration after experiencing burnout. She emphasizes the critical role of hormones and nutrition in overall health and wellness, advocating for a proactive approach to healthcare that focuses on prevention rather than just treatment. Dr. Harris's mission is to empower individuals, especially women, to take charge of their health and well-being.

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Thank you for listening to this episode of Medical Millionaire!



Takeaways:

• Dr. Marcia A. Harris shares her inspiring journey in healthcare.
• The importance of personalized care in medical practice.
• Raising prices can enhance perceived value and patient flow.
• Self-care is crucial for healthcare providers to avoid burnout.
• A life-changing health crisis can lead to transformative changes.
• The Wellness Restoration Center focuses on preventive care.
• Hormones play a critical role in overall health and wellness.
• Nutrition is often overlooked in traditional medical training.
• Women often face unique challenges in healthcare professions.
• Building trust with patients is essential for long-term success.

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Episode Transcript

Speaker 1 (00:03):
You're listening to Medical Millionaire, your podcast for medspot owners,
medical aesthetics, cosmetics and elective wellness entrepreneurs. Each week, we
dive deep into powerful marketing strategies, proven scaling tactics, and
the secrets to attracting high end clients, all while staying
ahead of the latest industry trends. Join us as we

(00:25):
uncover insights from top industry leaders to help you boost revenue,
enhance patient satisfaction, and master the art of marketing your practice.
Hosted by Cameron Hanppill. With over a decade of experience
in the aesthetics industry, Cameron has supported thousands of practices
and providers, working with some of the biggest names, most
well respected brands, and elite industry thought leaders in the field.

(00:46):
If you're ready to level up your practice and become
a true medical millionaire, this is your podcast. Here's your host,
Cameron Handpill.

Speaker 2 (00:57):
Hey everybody, Cam Henpil. Here are your hosts for the
Medical Millionaire podcast. Thank you so much for taking the
time to tune in. My goal is to give incredible
value and insight for practice owners. So if you're thinking
about becoming a practice owner or you are looking to
scale your practice. Everything we talk about on all of
these episodes is about business, creative finance, understanding what it

(01:20):
takes to be an entrepreneur, how to make your practice profitable,
marketing strategies, everything from your business acumen, expertise, and at
the level of that game up. So, guys, I have
an incredible guest on today. She's been in the healthcare
industry for many years and she has an incredible story.
She has an incredible journey. We are talking offline and

(01:42):
I absolutely had to have her on the show. She's
an absolute powerhouse. She used to deliver babies. Obgyn sold
the practice, had a very successful exit, and she's back again. Obviously,
as entrepreneurs se a vision, we have to see that
stuff through. I want to welcome doctor Marcia a Harris Show.
Thank you so much for joining me, my dear, let's

(02:03):
get it going.

Speaker 3 (02:04):
Thank you so much for having me. Cameron.

Speaker 4 (02:07):
Then, you know, I have to say kudos to you
because it's since I've jumped into the podcast space, you know,
especially podcast guesting. It is so important what you folks do.
It really is, because, thank you, there is so much

(02:28):
misinformation and stuff out there that getting it out, getting
the word out whatever the word for the day is,
is just so important.

Speaker 2 (02:38):
You know, absolutely, I really appreciate that. I think some
people can look at us as podcasters, but I think
that there's more to it than that. I take that
title as a as an honorary badge to give myself
the ability to have such wonderful conversations with people like you,
and to share expertise with the world and share a
vision with the world. And let's everybody know that we're

(03:01):
all going through shit. We've all been through stuff, and
you know, being an entrepreneur and owning your own destiny
is a very powerful decision. It's not an easy decision.
So thank you so much for saying that. Now let's
go back. I want the industry and the audience and
listeners to know who you are. So who are you?

(03:23):
Tell us about your background, tell us about your story.
You have an incredible journey and everybody truly needs to
be inspired by.

Speaker 3 (03:30):
Well, thank you. How much time do you have?

Speaker 2 (03:36):
Yes, yes, I know we could talk all day. How
about how about we start with take us back to
your journey as an obgyn. What made you love it?
I know that's where this whole thing started. And if
you want to even go Before that, go for it.

Speaker 4 (03:51):
Well, my mother passed away in childbirth when I was
seven and a half eight years old. My mother had
sickle cell disease and all kinds of problems when she
had me, and she had a not they told her
not to get pregnant again. She had another baby about

(04:14):
four years later, and at that time that baby died
and they told her again, don't ever get pregnant again.
She did, and this time the baby lived and she died.
So at eight years old, I said, I want to
be a surgeon.

Speaker 3 (04:32):
So other little boys and girls won't lose their mommies.

Speaker 4 (04:36):
Fast forward to college, and I guess I forgot about
it because in college I literally changed my major five
times featured drama. I wanted to be on Broadway, but
I couldn't sing, So that long story short. There my
father the second end of the second year of college,

(04:59):
my father sent the money to pay for school and
sent me a long letter saying I was wasting my money.
Did I see anybody looking like me on Broadway or
on the television, you know? And I wrote void on
the check and sent him back to him. Up to
that point, I'd never worked a day in my life.
So here I am sixteen, seventeen years old, never worked

(05:23):
a day in my life, sent him back to check
and said, uh oh, how am I going to pay
for school? Went out and got not one, not two,
but three jobs, graduated on time with honors, and the rest,
as they say, is history. There's one difference, though. I

(05:45):
did change my major from speech and drama to chemistry.

Speaker 2 (05:50):
Okay.

Speaker 4 (05:51):
I worked for a year and a half with a
pharmaceutical company and in the chemistry lab Memorial Sloan Kettering
in New York. About three months of shaking test, you said, okay,
this is not for me. I'm going to go to
medical school. So I took the three or four courses
that I needed, applied and got into Actually all seven

(06:12):
of the schools I obliged went to Columbia because they
gave me the most money. I had a full scholarship
to Columbia. Now this is in the late sixties early seventies,
and I graduated medical school, did a year of internal medicine,
and then trained in obstetrics and gynecology at the New

(06:36):
York Hospital wild Cornell Medical Center, the second oldest hospital
in the country. And I was the first black female
to train in that program. I was the eighth woman period.
In those days, obgyn was an old boys club. There

(06:57):
had only been seven women ahead of me. New York
Hospital is the second oldest hospital in the country.

Speaker 2 (07:05):
Wow, okay, yeah, I mean, do you guys hear that?
So she's basically what you're saying, She's really like one
of the original obgyns that have in America. This is
incredible female ones. That's right, female ones. Good for you.
I mean, that's it's I mean, I had to be

(07:27):
you know, was that challenging for you to jump into
that knowing what your environment look like?

Speaker 4 (07:32):
Amazingly challenging. There are guys on staff who never scrubbed
with me. There are guys on staff who when I
was a junior resident first and second year, they would
scream and holler at the administrative chief resident, why are
you giving me a junior I need good help to

(07:53):
get a senior. And when I was the senior resident,
they would you know, I don't, I don't need good help.
I'll take the intern through it. Just so was not
to scrub with me. We're talking about the early seventies,
and I know I just dated myself, but that's okay.
We're talking about the early seventies, all right, And they

(08:16):
literally would not scrub with me again. In general, most
of them were actually surprisingly helpful and would teach and
would and didn't have a problem. But there was the
old again who at that time had a problem with me.

Speaker 3 (08:39):
Now, I'll say one other thing.

Speaker 4 (08:42):
It was all payback because at the end I was
the administrative chief resident, so like it or not, they
had to deal with me because I was the one
making the decisions and doing the assignments and all of
the above. So that bill amazing, amazing. I remember at

(09:05):
the Chief Resident's dinner, my then husband actually on the
way home, looked at me and said, is there anything
they think you cannot do? And I said, yeah, father
a child.

Speaker 1 (09:25):
Oh I love it.

Speaker 2 (09:26):
I love it. So coming full circle there, you know,
starting in an environment that was challenging, probably frightening, nervous,
you know, maybe there's some uncertainty if you will, and
coming full circle to actually becoming the boss and people
had to look to you for questions, answers, permission. I
absolutely admire that.

Speaker 4 (09:46):
So I then right after started my own practice and
again did very well. I had a huge Obgyn practice
right here on manhatt and the east Side, and.

Speaker 3 (10:02):
Did very very well.

Speaker 4 (10:04):
I mean to the point where when I got so
when I started getting so busy that I was, you know,
not getting home very frequently. I actually everybody else was
charging one price. I doubled the price, and the higher
I put my price, that more people I got. You know,

(10:27):
it was like, okay, what do we do now. I
eventually took a couple of partners in, but even so
had a really very good practice right here on the
east Side. And it's it's funny because the one thing
everybody knew was that not only were they getting the best,

(10:49):
but I cared. And I think that's what actually made
the difference, because I truly, truly, truly cared and they
knew this.

Speaker 2 (11:01):
So something a couple of things to unpack there that
I want all the listeners to understand. Well, first off,
did you think by raising your prices doubling was going
to give you more time? Was it was going to
see a reduction?

Speaker 3 (11:21):
I assumed.

Speaker 4 (11:22):
I assumed that I would see less patience, That is correct.
I assumed that people would block up the money. But
they didn't.

Speaker 2 (11:32):
They balked the expertise. They saw you as, Wow, this
is where I want to go. I feel confident that
somebody's charging this much. I'm going this is me, this
is the birth of a child, this is a this
is a life changing experience that I'm going to go through.
I want the best, so they like talk to us
about that. And then and then also I want to
build on the care part.

Speaker 4 (11:51):
Well, you know they I took care of a lot
of the people from the hospital, nurses, doctors, everybody, people
cleaning the floor, everybody. And even when the prices went
up and I neglected to say something else, I did

(12:12):
not take insurance. I took insurance for less than six months.
The first person I delivered was the wife of the
chief resident in ophthalmology at Harlem Hospital, which is one
of the city hospitals. GHI insurance at the time. At
the time total obstetrical care. We're talking about again the

(12:36):
early eighties.

Speaker 3 (12:37):
By now total obstetrical care.

Speaker 4 (12:41):
The cost was eighteen hundred dollars on eight hundred dollars
for total obstetrical care. Sent the bill in, got it
back and GHI paid five hundred and fifty five dollars
and forty one cents. Please don't forget the forty one cents.

Speaker 2 (13:04):
That was her check to you.

Speaker 4 (13:06):
That was the check for total obstetrical care on an
eighteen hundred dollar bill. Now, I had just spent the
previous six months getting myself into all the insurance panels.
And I looked at my office manager and said, what's
this and she said, oh, that's the payment on esther

(13:26):
And I said for what the bill was eighteen hundred.
She says, oh, yeah, but you accept insurance, so you
cannot bill her for the balance. I said, really, bring
me the contracts. There were no computers those days. Thirty four.
She brought me a stack of folders and I sat
there until ten o'clock that night and hand wrote the letters,

(13:49):
taking myself out of every panel. I have never, in
more than forty years of practice taken insurance because I
decided that the care I was going to I was
going to give was worth whatever the money was. Therefore
I couldn't discount it because I wasn't going to treat

(14:12):
anybody any different. Everybody I told them when they came
into my practice, they came in and they became an
extended part.

Speaker 3 (14:21):
Of my family.

Speaker 4 (14:23):
I treat everybody to this day as I would my mother, myself,
or my daughter and now my sixteen year old granddaughter
be treated.

Speaker 3 (14:34):
That has to be worth something.

Speaker 2 (14:38):
You're brilliant. I don't know if you if if anybody's
tell you that, or I mean, I'm sure they have.
But this is if this came natural to you, or
if you just have this intuition, But do you make
decisions that are very rational?

Speaker 4 (14:53):
We're talking about forty five years ago, okay, actually almost fifty.

Speaker 2 (15:01):
Yeah, I mean, you know, look, I talked to practice
owners all the time and still to this day, they
are terrified to raise prices. They think that the patients
will run, they think that they'll price themselves out of
the market. And I think, you know, to your point,
when you raise prices, it levels up the game that
you're the area expert, and people want to actually spend

(15:22):
more money to get the care and experience that they
are looking for. There's a reason why first class is
always full. It's always full on the airplane, and people
want to People have the money to pay for that.
And obviously, especially for a mother that's going to birth
a child and having that conversation with their husband or whatever,

(15:43):
they are going to want the best provider around. So
you know, by you raising prices, it actually increase patient
flow as I think, you know something that I really
want the audience to hear. And then your attention to
detail of care right, treating everybody like they are your
own is something that see. I think people get in

(16:04):
the industry sometimes where they look at it through the
lens of income, the lens of hey, this is a
this is a high income producing type of role in environment.
That is the net proceed of the role. That's not
the reason you're there, right that. The reason you're there
is to give incredible patient care and incredible patient experience,

(16:25):
and as a net result, you're paid to do it.
What are your thoughts on that? I mean, you're the
walking example of it.

Speaker 4 (16:31):
That's absolutely And again, the patients knew that they would
be getting individualized, personalized, excellent care. They knew that I cared.
Don't get me wrong, I knew that I didn't know everything.

(16:53):
But whatever I didn't know, I would find would I
had no problem saying to a patient, you know, I'm
not sure or I don't no, but I will find out.
And if somebody else was better at something, then I
would say, you know what, if I needed this done
I wouldn't be coming to me, I'd be going to
such a person. So let me send you to that person.

(17:15):
I had no problem doing that either.

Speaker 2 (17:18):
And that builds trust, builds accountability, you know, so when
they know that they're getting the best care, did that
just spread through the community based on how you treated people,
and then they'd go to their extra curricular activities and talk.

Speaker 4 (17:33):
Basically, basically, that's exactly what happened. That is exactly exactly
exactly what happened.

Speaker 3 (17:43):
I'll give you an example. There's a story.

Speaker 4 (17:46):
One night I was covering for one of the other attendings,
big time park Avenue practice, and the couple that came
in looked at me and again I told you when
this was And they looked at me, and the woman.

Speaker 3 (18:04):
Refused to have me touch her.

Speaker 4 (18:07):
It was like and the nurses, I mean, they tried,
and finally, halfway through the labor she wanted an epidural
and I said to the nurse, you know, I'm sorry, but.

Speaker 3 (18:20):
I'm not.

Speaker 4 (18:23):
I'm not giving her an epidural until I can examine her.
Now though she had allowed the resident to examine her,
but she had not allowed me. And I said, when
I can examine her, then she'll get the epidural. And
she eventually capitulated, and the nurse actually went in there
and said to her, you don't.

Speaker 3 (18:45):
Know, but you got the better deal tonight.

Speaker 4 (18:49):
Stop beating she the nurse, the head nurse went in
there and literally said to her, you got the better
deal tonight. Stop being difficult. Okay, you came out ahead.
You don't know it, and I'm not saying anything else,
but you came out ahead tonight.

Speaker 3 (19:03):
Stop being difficult. Do you know?

Speaker 4 (19:07):
Not only is that woman still my patient, but I
cannot count how many patients she has sent me at
that time as well as since.

Speaker 3 (19:21):
She actually.

Speaker 4 (19:24):
Said to me when I was discharging her from the hospital, when.

Speaker 3 (19:29):
Do I see you?

Speaker 4 (19:29):
And I said, no, no, no, no, no, I'm.

Speaker 3 (19:31):
Not your doctor.

Speaker 4 (19:32):
You have to go and see Oh no, no, no,
I'm not going back to him. I'm like, yes you are.
You're not coming to me. I was covering for a colleague.
I don't steal patients. I'm not taking you as a patient.
I cannot take you as a patient by law, at
least for a year. And three weeks later, I got
a call, oh such and such referred me, and then

(19:55):
the call started coming. She couldn't come, but she already
started sending people wow, and they all knew I was
a black woman, so they didn't have that to worry about.
They came in, they all knew because she told them.
But based on the care, that's what happened.

Speaker 2 (20:16):
What happened in that room that completely transformed her from no,
don't touch me to I'm going to send my closest relatives,
friends and family to even if I can't see you.
What happened in that room and the.

Speaker 4 (20:29):
Day the year was up, she came in the next day,
of course you did. I'm as serious as a heart
attack that actually happened.

Speaker 2 (20:41):
Now, you definitely have a way with people in terms
of making them feel comfortable, making them feel you know, welcome,
making them feel like everything's going to be okay when
they're in a very vulnerable state. Right it's I remember
I have two kids. Obviously not you know, capable enough
to do it what you women do, but you know,

(21:02):
I've been I was in the room when both my
kids were born, and I know what that environment is like,
at least from a husband's standpoint. And we're nervous too,
We're scared, like this is crazy what's happening. I was
the shoulder guy. I was actually one of my good
friends told me, hey, be the shoulder guy. Just stay
up top of the shoulder guy for your percent, and
so I took his advice. I think it was good.
I don't know, but you know, yeah, well, I mean

(21:27):
it's you know, whether you're looking at it from an
esthetic lens, from a oeg y n lens, guys, it's
all the same concept. It's provided the best patient care possible.
Be transparent, be open. You're a care provider. This is medicine.
And you know, as by default you will get the

(21:48):
referrals word of mouth. Those spread like wildfire. It's still
one of the most marketing underrated components that are out there.
People love to talk about experience, by the way that
they also love to talk about a bat it experience, right,
and so if you're doing the complete opposite, maybe it's
not the right profession for you. You know, being a care
provider is something that takes a unique personality, unique person

(22:11):
that actually is desired and driven by helping people. That's
that's the purpose and as the net result, again, the
income comes. I think if we look at it through
that lens. We're going to have a more positive outlook,
and our patients are going to have a better experience,
and we're going to be happier at the end of
the day. So fast forwarding a little bit, there was

(22:34):
something that happened to you in a hotel. You were working.
You you were working very hard. As you increase your prices,
your your practice. Let me not go there yet, hold
on sec as you continue to scale and grow and
patients are coming in your practice, you were working very
very hard.

Speaker 3 (22:54):
I was I basically.

Speaker 4 (22:58):
Yeah, okay, I burnt out and I got to the
point where I ignored me, which is a lot of things.
Sometimes women do that. Women do that a lot. Women
do that a lot. We take care of everybody else,

(23:20):
our husbands, our children, our bosses, our masters, our parents.
We take care of everybody, and we make ourselves secondary.

Speaker 3 (23:32):
And that's one thing.

Speaker 4 (23:33):
If you get nothing else, ladies and gentlemen, you have
to start with you. I don't know if it's in
the Bible, but there's an expression charity begins at home.
You have to start with you, because if you're not around,
you're not going to be able to take care of
anybody else. You have to start with you. And that's

(23:55):
what I didn't do at that time, because over a
period of time, and got i'll say it, big and
fat and ugly. I mean, I literally was working so hard.
I had gained weight. I was sluggish. I was just
not I was no longer optimizing my health, and I

(24:17):
knew something was wrong, but I was so busy taking
care of everybody else that I was not taking care
of me. And I kept saying, Oh, I gotta check
my thyra. I'm sure I'm hypothyroid. I got to check
my thyroid. Ugh, I'm having all these flashes and all
these symptoms and perimenopausal.

Speaker 3 (24:39):
I gotta go do something. But I never did it.

Speaker 4 (24:43):
And I was speaking at a conference in Atlanta, and
I didn't feel well before I left, But I was
so busy taking care of everybody else, I was not
taking care of me. And I woke up one morning
with a mac truck sitting on my head, ten tons

(25:05):
of tempered steal sitting on my head. I couldn't even
open my eyes. My head was not a part of
my body, it was not not connected. I don't know
whether it was three minutes or ten or twenty, but
I was finally able to drag myself to the bathroom,

(25:28):
where I peed and I stooled, and then I started vomiting.
When I started vomiting, the doctor kicked in and I
said to myself at that time, Okay, you're blowing your brain.
If you do this right, you'll live to tell about it.

(25:50):
If you don't, they'll be going to a funeral. And
thank god in big hotels, there was a phone in
the bathroom.

Speaker 3 (26:01):
I picked up the phone.

Speaker 4 (26:03):
Sitting on the toilet, I picked up the phone and
hit zero. This is the doctor Harrison Room twelve eleven,
and not't an need help. I was able to get out,
and I was able to drag myself.

Speaker 3 (26:22):
Where I didn't even make it to the bed.

Speaker 4 (26:24):
I was across diagonally across the foot of the bed.
Security came up first, and the paramedics.

Speaker 3 (26:34):
I remember when they took my blood pressure.

Speaker 4 (26:37):
It was two hundred and fifty five over one hundred
and forty four. Sure everybody knows what those numbers mean.
Two fifty five over one forty four. I do not
remember most of the next day and a half. I
was in and out of consciousness. I remember some things

(26:59):
in the Emmergent Agency room. I remember them sitting me
up to do a spinal tap. I remember my daughter,
who at the time was in college at Emory University
in Atlanta, which is the city I was in, and
I remember her with two of my colleagues, her balling

(27:19):
on the two of them. But again, I was in
and out of consciousness for more than twenty four hours,
and I was hospitalized there in Atlanta at Emory University
Hospital for ten days before I was discharged and allowed
to take a plane back to New York. That incident

(27:42):
changed my entire life because I came back to New
York and said, this has to change. You have got
to start taking care of you. And everything changed. Then.

Speaker 3 (27:59):
That my what I call my wake up call.

Speaker 4 (28:03):
Okay, I kicked out the husband. He was the major
cause of my stress. Sorry to say, but it started there.
I packed his things and put it in the foyer
and checked him into a hotel where he stayed for
three or four months. I guess he figured I would
have come around, but I was serious, so he had

(28:25):
to go. I changed, I mean I stopped eating meat,
I started exercising. I actually lost about sixty pounds in
the next six or so months. I changed everything about me,
and in doing so, changed everything about the way I

(28:46):
practiced medicine. That's what got me into the wellness space.

Speaker 2 (28:53):
Oh my gosh, that's that's that's a heavy story. It's
you know, a lot of providers and business owners go
to conferences. In my right now, there's like a conference
every weekend. I feels like it's like they're everywhere. And
I know that, you know, it's demanding to go. You
fly across the country, you're in a hotel, you're away
from your family, you know, you're by yourself. You go

(29:17):
down and you speak, which is also nerve wracking. There's
people around. You have to show up, you got to
be addressed all the stuff. I know what that's like.
And I know that there's a ton of providers out
there that almost feel like they have to go to
these conferences. I'm a big fan of conferences. It's great
to network, it's great to learn, it's great to educate,
it's all that stuff. It's all great, but there's also

(29:40):
it's almost sometimes this feeling and feeling like you have
to go. And you know, for a provider that is
seeing patients all the time, you know, make sure to
focus on your health right, make sure that you focus
on you. Back to exactly what doctor A. Harris is
saying is, you know, take the time to the folks,

(30:00):
so on you. And I think a lot of providers
out there. I work with tons of them that are
constantly serving patients, primarily female. I know that they have
kids at home. I know that they have husbands at home,
you know, and then they go home and they continuously
serve them. And and I think as providers, you know,
there's definitely a struggle and focusing on what makes you
a great provider is taking care of yourself.

Speaker 4 (30:20):
Right.

Speaker 2 (30:20):
So imagine just being in a hotel room, being by
yourself and going to this experience and then being in
Atlanta for ten days in the hospital and man, that's
that's wild, and coming home and say everything has to change.
It's almost like this wake up call that you you
you went to the hospital and quit too, right, you
went to the practice and said I'm done. Like that's interesting.

Speaker 3 (30:37):
I didn't.

Speaker 4 (30:38):
I didn't quit then, Okay thirteen years later.

Speaker 2 (30:43):
Oh my gosh, okay, so you stay. Okay, So.

Speaker 4 (30:47):
Actually I stopped delivering babies then, okay, that's what it was.
I stopped delivering babies then, but I continued the practice,
the dynacologic practice, surgical practice. I continued all of them.
I quit everything thirteen years later.

Speaker 2 (31:05):
Mm hmm.

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Speaker 2 (32:37):
Okay, you change your complete lifestyle, your complete approach to
life of taking care of yourself. And you know, there
sounds like there was a relationship that was maybe holding
you back making some unhealthy decisions or whatever that looks like.
But I and I agree with that. If there's something
that's holding you back and bringing into a place that

(32:58):
doesn't make sense for your long term health term objective,
sometimes you have to clean house.

Speaker 4 (33:04):
You do, you do, and you actually should if it's
going to be to your advantage. And a lot of
times we again, here we go women, We put up
with stuff.

Speaker 3 (33:20):
And put up with stuff and put up with stuff.

Speaker 4 (33:23):
And don't make the decisions that are really in our favor.
So that was just that, just you know, topped it
off and gave me the impetus since I was going
to change, to just change and do what I needed
to do. I knew I needed to do that years before,

(33:45):
but never did.

Speaker 2 (33:45):
Yeah, okay, just caught up with you. Right, It's almost
like you're running it at you know, ten thousand RPMs
for so long. So what change from you going back,
getting back healthy on your feet, losing weight, feel feeling great,
running your practice? How did you on your practice differently
for those thirteen years than you did previously? What changed?
Obviously you quit delivering babies, but did you start delegating

(34:08):
more at responsibilities? Talk to us about that.

Speaker 4 (34:11):
I did well, I did I And you know, it's
funny because at the time I took in the first partner,
I was still micromanaging and checking every chart and checking everything.
But she didn't work out, and I took the second

(34:33):
person in. When I took her in, she actually she
actually became proactive. Like I would be not on call
because we had a schedule, and I would go and
i'd pick up the charts and come and start doing them,
and she'd walk in, pick them up from in front
of me. You're off, I'll do this, and she would

(34:55):
take them and go home, you know, and I would say, okay, okay,
then I would find something else to do and she
would come and again go home. And she did that
to the point where eventually, and I'm not sure how
long it takes how long it actually took for me
to get into the habit of, oh I'm not on call,

(35:17):
Jackie is, you know, and leave.

Speaker 2 (35:22):
But it sounded like a good partner.

Speaker 3 (35:28):
Oh she was amazing. She was amazing.

Speaker 4 (35:31):
She is now head of When I quit, she went
back home because she was actually originally from California, and
she went back to California. She's now actually director of
a hospital in one of the towns in California. She
was amazing.

Speaker 2 (35:49):
Yes, I love hearing that. And it sounds like you
had a partner in the beginning that wasn't the best.
You know, you kind of cut ties there and here
we go again.

Speaker 3 (36:00):
And she was actually family.

Speaker 4 (36:03):
Oh wow, she was actually family. But she just did
our methods and the way we did things just did
not align. They did not align. She would sit there
crocheting and tell the resident to go check the patient.
And you know, yeah, that type which is not was

(36:24):
not my staff.

Speaker 2 (36:27):
Yeah, clearly you're definitely hands on. Want to give everybody
the best experience possible. I could. I could see the
friction that would build up over time there and some resentment.
So good call. You know going back to hey, I
need to make a change here and make a decision
getting the right partner in place, and to build on
that a little bit. Guys, I see a ton of
practices providers, even providers that work for you know, the

(36:49):
head practice owner or even other staff members where we
keep them around too long, and I would advise you
to make those decisions quickly. If they are not the
right person on the team, make a change. It's going
to be okay. There's three hundred million people in America.
Obviously not all of them can work, but there's options.

(37:10):
There's people that should be on the bus that are
currently not on the bus. So when you think how
can I do this without this person, there is another
person out there that can absolutely help you. And if
you have somebody on your bus right now, maybe you've
been holding on to them for too long. Maybe it's
time to let them go and find another person to
put in that seat. It's a big thing and obviously

(37:33):
helped in her situation tremendously having a partner said look
I got this, go home. I got it. That's a
partner that was looking after her health as well.

Speaker 4 (37:43):
Can I tell you we are where we're supposed to
be when we're supposed to be there. I truly, truly
believe that, and that's proven every day. I mean the
World Trade Center disaster, I know twenty people who died,
twenty people who got out of the building, and twenty

(38:04):
people who didn't show up for work.

Speaker 3 (38:08):
And I'm not exaggerated, jeez.

Speaker 4 (38:11):
I know twenty people who died, twenty who got out
of the building, and twenty who did not show up
for work. The treasurer at my church worked for Cantor
Fitzgerald on the eighty fourth foot, right where the company
that the plane hit. In the four years he had

(38:32):
worked there, he had never been late for work. He
woke up when he normally would have been getting on
the bus well at twenty minutes saved his life. We
are where we're supposed to be when we're supposed to
be there. Always remember that.

Speaker 2 (38:48):
Just give me chills. I completely agree. I completely agree.
You know we are supposed to be where we are.
And a big believer within faith and what the universe
has for us. So I completely agree with you. There
as you as you had the practice for those thirteen years,

(39:09):
I know that there was an exit event. I think
that you own the real estate building, talk to us
about what that's like. First off, owning the real estate,
how did you, you know, acquire it? That's obviously not
easy to do. How did you sell the practice? And
and because because any retired right you were you were,

(39:29):
you were done. And as entrepreneurs, obviously we're here today
having a conversation. But walk us through that.

Speaker 4 (39:36):
So one Friday morning, I'm driving into dual surgery, which
I did every Friday, did my major operating on Fridays.
And I'm going down nine w in New Jersey on
my way to the George Washington Bridge to go over

(39:57):
the bridge to go to.

Speaker 3 (39:58):
New York Hospital.

Speaker 4 (39:59):
And I started asking myself, why are you still doing
this at your age? Here it is thirty nine years later,
Why are you still doing this? And I got there,
I finished, did my cases. As a matter of fact,
I kept all day. I remember screaming at the resident,

(40:20):
come on, pick up the pace, you too, slug you know,
And finished at about four four point thirty and said
went into the locker room, cleaned out my locker and
went out to the desk and said, Nubia, I just

(40:41):
cleaned out my locker. I'm not coming back up here,
and every head in the nurses station turned around.

Speaker 3 (40:49):
Did she just say that?

Speaker 4 (40:50):
I mean everybody reacted, doctors, nurses, everybody, clerks, everybody.

Speaker 3 (40:57):
And Nubia looked.

Speaker 4 (40:58):
At me and said, but Doc, you have cases scheduled
next week and the week after, and I said, oh,
don't worry, they'll be rescheduled. I never ever went back
up there, not.

Speaker 3 (41:11):
Even to say goodbye.

Speaker 2 (41:12):
Oh my gosh.

Speaker 4 (41:14):
It never went back up there. And that was October.
By December, everything was done. By December, I had closed
down the practice, sold it, put the office, the physical space,
on the market, which again, you know, it's interesting and
funny because when I bought the physical space, everybody was

(41:38):
why are you buying an office? I mean you remember,
now this is back in the eighties when I bought it,
this is now two thousand and twelve, twenty and thirteen,
and everybody was like, why are you buying this space?
And I'm like, well, you know where I come from,
we like to have our own, We like to have

(42:04):
our own. So yeah, I bought it. And it was
a great investment. I mean I bought the space was
like twenty five hundred square feet in a co op
building and That's another story for another time, because co
ops in New York and notorious if anybody knows what
I'm talking about. And I had to take them on

(42:24):
in order for them to sell it to me. Okay,
and I bought it for what six hundred and sold
it for two point one million.

Speaker 2 (42:36):
Amazing.

Speaker 4 (42:37):
I think I did pretty well.

Speaker 2 (42:39):
Agreed, agreed for extra money, sell half extra money. It's wonderful. Yeah, well,
you sold the practice, You sold the building in a
very short period of time, did you well?

Speaker 4 (42:54):
I went. I actually went and lay on the beach
in Saint Lucia for a month.

Speaker 2 (42:58):
Good for you.

Speaker 3 (42:59):
And I lay on the beach in Jamaica for a month.

Speaker 4 (43:03):
Then I came back and ran around New York, New Jersey,
Connecticut for a month, and then said, okay, deep breath,
now what do I do?

Speaker 3 (43:13):
And here I.

Speaker 2 (43:14):
Am, so what is it that you're doing now?

Speaker 4 (43:18):
So I run what I call the Wellness Restoration Center.
One of the problems I had, and this was clearly
brought out when I had my wake up call and
my catastrophic brain attack as I call it.

Speaker 3 (43:38):
Are quote.

Speaker 4 (43:41):
One of the problems with medicine is we wait for
things allopathic medicine, that is, we wait for things to
break and then try to fix it. We don't even
really try to fix it. We just manage it. Hypertension
is managed, heart disease is managed. Right, we don't even

(44:01):
try to fix it half the time, you know, we
wait for things to break and then manage or try
to fix it, which kind of sort of just never
made any sense.

Speaker 3 (44:16):
Why do we wait for it to break.

Speaker 4 (44:17):
Why don't we make it not break? Why don't we
address it so that what happens doesn't happen in the
first place? And that's what wellness is all about. That
literally is what wellness is all about. We actually can,

(44:41):
with the right seasoning in the pot, get the soup
that we want. Does that make sense?

Speaker 2 (44:54):
It absolutely makes sense for me, and I think, you know,
for the provider's practice owners tune in, I think it
makes sense for them, But I think it's it's very
important to discuss and talk about, especially as providers. Right
we are consistently delivering wellness, aesthetics, medicine to patients, we

(45:14):
also need to work on our own wellness. And you're
seeing this huge shift take place right now. And I
don't know if I think it's like this surge after
since time. It's time, And maybe COVID was like a
blessing in disguise to make us to wake everybody up.
I don't know, but I know you're seeing this wellness load.

(45:35):
I mean, I'm on my own wellness journey. Fitness, eating correctly,
breath work, shoot. This morning, I had so on a
cold plunge, cardiovascular exercise, weight training, I have meal plans,
I do take some peptides. I'm on some hormone replace
in therapy. So I'm on this journey. I'm constantly looking
to elevate and continue to work on my machine right

(45:58):
before my machine breaks.

Speaker 4 (46:00):
And we know for a fact that lifestyle makes a difference.
We know that everything you've just said that you're doing,
every single one of them, is important to the whole.
Everything you just said and then some is important to

(46:23):
the whole.

Speaker 2 (46:24):
And this is your new passion. This is your new
passion helping patients, you know, like basically helping your area
of expertise of wellness. And how has that been for you?
Are you loving it?

Speaker 4 (46:34):
Well? I love it. When I came back, as I said,
is when I change.

Speaker 3 (46:41):
Now.

Speaker 4 (46:42):
Obviously I had not been trained in any of that.
They don't teach us that stuff in medical school they
do not. Okay, we had a year's worth of pharmacology
every day, five days a week, from nine am to
twelve noon, five days a week, four a year to

(47:04):
this day. Because I have a photographic memory, to this day,
I can still draw you the pictures of the drugs
and look at the drug. Look, show me a picture,
and now go, oh that's such and such and oh
that's to this day. But that's what they teach in
medical schools. They do not. Do you know, for example,

(47:27):
that most medical schools I don't know about now, but
up to ten or fifteen years ago, most medical schools
did not have a nutrition course for the doctors, and
those that had it it was an elective.

Speaker 2 (47:44):
Do you think that's is that by design? I don't know.

Speaker 4 (47:48):
That's what I'm saying. The pharmaceutical companies basically rule.

Speaker 3 (47:54):
The medical schools.

Speaker 2 (47:55):
They funded.

Speaker 4 (47:55):
The pharmaceutical companies actually did dermine what is taught. Now.
Don't get me wrong, medicine has come a far away.
If I'm in an accident, please don't pour juice on me.
Please take me to the nearest trauma center. But on

(48:22):
an everyday, day to day basis, our lifestyle makes a
big difference. Just as we found out about cigarette smoke
back in the eighties and nineties, there are so many
other things that we control. And you know that old

(48:44):
seventy to thirty rule where we thought seventy percent of
it was our genetics and thirty percent was our environment.

Speaker 3 (48:52):
Guess what that's flipped.

Speaker 4 (48:54):
Yep, thirty percent is our genetics and seventy percent is
our environment. And that's been well proven. It's been well proven.
So no, don't point you send me if I've had
an accident. But guess what I exercise. I take my vitamins.

(49:16):
I literally take sometimes twenty five thirty capsules a day.

Speaker 3 (49:24):
All the supplements that I do.

Speaker 4 (49:26):
As I said, I stopped eating meat way back then,
twenty five, twenty eight, twenty nine years ago, stopped eating meat,
went to a plant based diet. At one point I
was rawtarian and not the point I was vegan with vegetarian.

Speaker 3 (49:43):
Right now I'm pescatarian.

Speaker 4 (49:45):
I've just put fish back in about two or three
years ago, you know. But and again it's it is,
it makes such a difference. Nutrition is important. Like I
will speak to a patient about vitamins, for example, and
they'll look at me and say, oh, I have to
ask my doctor, And I smile and I close the

(50:08):
chart because I know that their doctor doesn't have a clue,
because I was trained the same way their doctor was trained.
All of the things I know now about all of that,
I had to go out there and learn. I had
to go out there seeking it, and I found this
all for me. My mission now is to get specifically women,

(50:36):
but everybody people in general, to start at home, change
their lifestyle to the point where their nutrition, their exercise program,
how much, what do they drink their vitamins. For example,
eighty five percent of the people who died from covidamin

(51:00):
D deficient eighty five percent. Now, if you live in
Florida or Texas or wherever, you can go in the sun.
You can go in the sun for an hour, direct
sunlight for an hour, and you'll be fine. I live
in New York. I'm going to the sun for six hours,

(51:22):
and I'm not going to be fine. I will not
have converted enough to court for all to hav enough
vitamin D.

Speaker 2 (51:36):
Yeah. I mean, you know, most people work in an
office or work at home, and they don't. They're not
getting the vitamin D that they need. Yeah, it makes sense.

Speaker 4 (51:43):
No, we we regenerate ourselves when we sleep. All of
that happens with rest. We still need six to eight
hours of sleep a night. A lot of people don't

(52:04):
get that, whether they're staying up until two o'clock in
the morning watching the stupid TV or whatever, or for
whatever reason, or maybe they're perimenopausal and menopausal women who
go to bed and in two hours they're up and
they can't get back to sleep. Hey, here I am.

(52:25):
We can fix it, you know. But there are just
so many things. The amount of rest, even the way
we breathe. I get people to do. We don't use
our entire lung capacity. We breathe in such a way
that we only use the top half. And I try

(52:46):
to get people three or four times a day to
actually do and exercise where you bring it down to
your diaphragm.

Speaker 3 (52:56):
I mean, breathe in counter.

Speaker 4 (52:57):
Four hold for four, vote for that type of I mean,
there are so many things we can do now, which
makes such a big difference. You talked about peptides, you
talked about hormones. There is still this whole myth and

(53:19):
misconception that hormones are not good for you. Hormones are amazing.
Hormones are the operating managers of our bodies. There are
four hundred functions that are tied into our hormones. There
are hormone receptors on every single cell in the body.

(53:44):
How could something that is tied in to everything and
is on every cell not be important Because of a misguided,
fully flawed study years ago, a whole generation has missed
out on the protection that hormones can and.

Speaker 3 (54:08):
Do give.

Speaker 2 (54:11):
Super important Yeah, I mean, you know, I mean, listen
to what she's saying. I guess she's got obviously a
ton of passion about it. And you know, we have
to work on ourselves. We have to continuously fuel our
bodies in such a way that's going to give us
the ability to have maximum performance or else you wake
up in a hotel room with a mat truck on

(54:32):
your head and have to change lifestyle. It's almost like
running into a brick walla where you can't go anymore. Right,
And I mean, look at you now. You know you're
you're happy. You have you know, great energy, very well spoken,
amazing cognitive thinking and have a purpose. You know, I'm
on your website right now. I mean, you offer all

(54:53):
sorts of amazing products and services and treatments that help prevent,
you know, long term issues, long term health issues, anything
from sexual wellness all the way up to you know,
men's health, hair restoration to weight loss, you know, the
GLP one stuff. You know, So you, guys, I would

(55:15):
encourage you, you know, take the time to reach out
to her. She she has incredible insight obviously from everything
she's done in the past, everything she's doing now. And
you know, where do you go from here? What's what's
the plan? And in your mission? From here? Obviously you're
going to go down this path of continuously helping people,
you know, But where does the Wellness Restoration Center go

(55:37):
from here? As you drive in the bus.

Speaker 4 (55:40):
Well, what we're in the process of doing is I'm
in the process of becoming hybrid because I've never done
anything online, and I in order to reach more people,
I decided that I have to. You know, they say

(56:02):
you can't beat them, join them, so I have to
somehow come online. And what actually happened was about a
year ago, I had forty she was forty two.

Speaker 3 (56:17):
Forty no to forty four.

Speaker 4 (56:21):
Year old Asian woman came in who said she had
been suffering hot flashes, all the vaso motus symptoms, all
the brain stuff, the brain fog, and anxiety and irritability.
She had. There were thirty four primary hormonal symptoms in

(56:45):
women thirty four. She had thirty of the thirty four
at forty four years old. Now, perimenopause begins at forty
but menopause is not until fifty fifty one fifty two.
Talking about a long time for this to not only
continue but to worsen. And she had been to five

(57:10):
different dynecologists, one two, three, four, five counter She waited
six months to get an appointment with the head of
the menopause clinic at one of the premier New York institutions.

(57:32):
The woman every all five dynocologists, by the way, dismissed
her totally and completely dismissed her. Did not even listen
to her. The woman in charge of the menopause clinic,
the head of the menopause clinic, listened to her, did
not examine her, did not test her, did absolutely nothing.

(57:56):
She listened and when finished said, you know what, you're
only forty two, forty three. You're having regular periods. It's
too early, but let me help you. Gave her a
prescription for Gaba Panton, a prescription for prozac, and a
prescription for Vioza, and said come back in a year

(58:24):
now if you know what those three things are. I mean,
she came in. I worked her up, and I always
work everybody up. I try to take care of the
whole patient because everything is somehow connected to everything else,

(58:45):
and that's something a whole right now. We're also super specialized.
A whole lot of doctors don't know that and don't
do that.

Speaker 3 (58:53):
Again.

Speaker 4 (58:55):
I'm not going to take care of your heart. If
we find a calcium score of two or something like that,
there's no way I'm going to go put stents in you.

Speaker 3 (59:04):
But do you understand what I'm saying.

Speaker 4 (59:07):
If I, if somebody comes to me and I after
doing the history and doing the examination and doing the lab,
if I don't look for or direct what direction they go, stuff.

Speaker 3 (59:21):
Is going to be missed. So I do that.

Speaker 4 (59:25):
I try to take care of the whole asient. She
came in. I did my full work up and it
was just her hormone. That's all. She was in perimenopause.
That's easy enough for us to fix, so we fixed it.

(59:47):
She came back six or eight weeks later, and she's
still blessing me. She is still God. Bless you, God,
bless you God. She's still blessing me. As she says,
I feel like a person again. I feel like myself again.
And this is after having been to five gynecologists who

(01:00:09):
are still out there saying you can't take hormones because
the Woman's Health Initiative study said you're gonna get blood clots, a,
you're gonna get breast cancer. Not true. We have disproved
that was disproven within two years, except that instead of
being front page and headline New York Times on Wall

(01:00:31):
Street Journal, it was now two paragraphs on.

Speaker 3 (01:00:34):
Page thirty in the paper.

Speaker 4 (01:00:38):
But the information is there, and we now know hormones
are brain protective, heart protective, vessel protective, bone protective. What
kills little old ladies more than a broken hip? Forty
eight percent of little old ladies who break a hip.

Speaker 3 (01:00:59):
Don't for a year.

Speaker 4 (01:01:01):
Yeah, forty eight percent. Men are not far behind, by
the way. Okay, so you know osteopinia osteoporosis, Estrogen maintains
our bones, Testosterone builds our bones.

Speaker 3 (01:01:22):
And by the.

Speaker 4 (01:01:22):
Way, ladies, if you're getting hormones, you need testosterone as well.

Speaker 3 (01:01:28):
It does for us the same thing it does for men.

Speaker 4 (01:01:32):
As a matter of fact, we have ten times more testosterone,
then we have estrogen ten times more. Now we have
ten times less than men. Don't get me wrong, right.

Speaker 2 (01:01:47):
Right, So I mean being misdiagnosed five different times, coming
to you six to eight weeks saying thank you, you changed
my life. I mean, you know, this is amazing. I
hear a lot of these stories, and you know, we're
so grateful to have people like you that jump into
this area of expertise and help, you know, the regular,

(01:02:09):
regular people like us. My wife has gone through a
lot of this stuff and goes to the old guy know,
same type of diagnosis, you know, and then goes to
the wellness clinic. Completely different approach. Lab work, you know,
let's look at your hormones, like look, let's look at
your testosterone levels. It's all about lab work and then

(01:02:31):
getting on this holistic approach that that is such a
It fixes the issue and it helps with the long
term longevity plan of you know, of their mission and
so thank you so much for.

Speaker 3 (01:02:46):
That's the other thing. That's the other thing.

Speaker 4 (01:02:49):
It's that makes the difference between being my age and
older pushing a stroller or you know, being able to
take care of yourself and still perform all your activities
of daily living and going out there and walking five

(01:03:10):
miles a day, five days a week and lifting weights
so you're building your muscles and taking your vitamins so
that you know.

Speaker 3 (01:03:21):
I actually it's funny. At the.

Speaker 4 (01:03:26):
What is it a four M conference, the Anti aging conference,
I was looking at a bone density machine and you
know they have them for the office where they test
your finger and your wrist and your eel and what
have you. And I volunteered, Oh, I'll do it, I'll
do it. And the technician looked at me and said,

(01:03:48):
how old you. I have never seen anybody your age
with a bone density like that, because the graph is
down here and I was up here.

Speaker 2 (01:03:58):
You know, okay, yeah, I mean bone density starts to dissipate,
you know, the other you get and you know that's
what causes a lot of that that you know, where
you fall and break a hip and that causes some
serious issues and you're you know, putting a home or
you fall again, or you can't get up. I was
actually listening to another podcast that just talked about the

(01:04:19):
importance of bone density and what to take to continue
the bone density and muscle you know, mass and super important. Well, Hey,
I know you're super busy, and I really really appreciate
you being on. This has been a wonderful conversation, so
inspiring for so many people. And so if people want
to find you, reach out to you, connect with you,

(01:04:41):
where's the best place for them to go.

Speaker 4 (01:04:44):
The best place is to the Wellness Restoration Center in
New York City. We're on Madison Avenue, brick and mort As.
I said, I'm going hybrid, so I'll be online in
a minute. But and I do do telling visits and

(01:05:05):
that type of thing. I also have something I can
offer your listeners to anybody is interested. And that's what
I call my Ultimate Menopause Survival Toolkit, which is a
free resource. You know, go on to the website www

(01:05:25):
dot dotor Marciaharris dot com.

Speaker 2 (01:05:29):
Yeah, she's got a beautiful website, guys, go check her out.
She's got an incredible story. If you're having to be
in New York, want to travel to New York, drop by,
I say hi to her. She's just had a wealth
and knowledge and we're just blessed to have somebody like
this on the show.

Speaker 3 (01:05:43):
I have someone coming in from Dubai this week.

Speaker 2 (01:05:46):
Oh do you okay? There you go see yeah, see
it's you know, it's it's worth the investment to travel
to have somebody ultimately change your life and make such
a huge impact on what you guys have to do.
So again, thank you so much for joining.

Speaker 4 (01:06:01):
My phone number is six six four six four seven
eight nine eight three three six four six for seven
eight nine eight three three.

Speaker 2 (01:06:12):
There you have it. Thank you so much for joining.
I really appreciate it. Guys there you.

Speaker 3 (01:06:16):
Thank you so much for having me.

Speaker 2 (01:06:18):
You're welcome. You have a wonderful day. Until next time,
Happy health journey. Thanks for tuning in to Medical Millionaire.

Speaker 1 (01:06:28):
Every week, we're here to help you transform your practice
into a thriving, profitable venture, covering everything from marketing and
patient bookings to mindset, workflow, automation, and beyond. Whether you're
just starting out, scaling up, optimizing operations, or planning your
exit strategy, this podcast is your go to resource for

(01:06:49):
success in the medical esthetics industry. It's time to supercharge
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(01:07:11):
into the next episode of Medical Millionaire