Critical Changes To Your Patient Policy Approach

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 In this episode of the Private Practice Survival Guide, we explore the critical updates every private practice should make to their patient policy approach in 2025. As healthcare costs rise and reimbursements stagnate, practices must evolve their patient accountability, transparency, and operational frameworks to maintain both care quality and financial health. Brandon breaks down key strategies such as mandating pre-visit insurance verification, training staff for upfront collections, and implementing strict cancellation and no-show policies to protect cash flow. He also highlights the growing importance of telehealth, wearable data policies, and patient education for compliance and engagement. The episode emphasizes adopting a Patient Code of Conduct to establish mutual respect, financial responsibility, and behavioral expectations—helping create a consistent, patient-centered culture that sustains care excellence in an increasingly complex healthcare landscape. 

Welcome to Private Practice Survival Guide Podcast hosted by Brandon Seigel! Brandon Seigel, President of Wellness Works Management Partners, is an internationally known private practice consultant with over fifteen years of executive leadership experience. Seigel's book "The Private Practice Survival Guide" takes private practice entrepreneurs on a journey to unlocking key strategies for surviving―and thriving―in today’s business environment. Now Brandon Seigel goes beyond the book and brings the same great tips, tricks, and anecdotes to improve your private practice in this companion podcast.

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Podcast Website: https://www.privatepracticesurvivalguide.com/
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Private Practice Survival Guide Book