- What's your secret sauce to winning over customers?
- What challenges are the toughest you've overcome to get to this point so far?
- What few things drive the biggest success in your CX journey as an org?
- What was the biggest surprise with the CX champion contest? What did you love and what do you wish was different?
She finishes by telling us about why Samsung gets it right with CX during the switch of the ever-important mobile device
Popular Podcasts
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
The Clay Travis and Buck Sexton Show
The Clay Travis and Buck Sexton Show. Clay Travis and Buck Sexton tackle the biggest stories in news, politics and current events with intelligence and humor. From the border crisis, to the madness of cancel culture and far-left missteps, Clay and Buck guide listeners through the latest headlines and hot topics with fun and entertaining conversations and opinions.