All Episodes

August 28, 2023 35 mins
Join host Dave Hansen as he discusses the intricacies of consultative selling with Vaughn Sigmon, co-founder of Results-Driven Leadership and a veteran leader from CarMax. Gain insights into the strategies and mindset that earned Vaughn's division at CarMax the title “The People Factory.”

Here are some episode highlights:
  • Empathy Before Expertise: Understand the psychology of no-pressure sales. Vaughn emphasizes the importance of prioritizing clients' needs over the urge to sell, encapsulated by the principle: "Price is only an issue in the absence of value."

  • Building Trust: Learn techniques to establish genuine connections, from active listening to effective questioning. Vaughn shares the power of paraphrasing and understanding the client's primary objectives and pain points.

  • The 80/20 Rule of Sales: Discover why the most successful salespeople speak only 20% of the time during sales interactions. Learn why it's crucial to avoid rushing to address the first concern a customer brings up.
Mark as Played

Advertise With Us

Popular Podcasts

Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

24/7 News: The Latest

24/7 News: The Latest

The latest news in 4 minutes updated every hour, every day.

Therapy Gecko

Therapy Gecko

An unlicensed lizard psychologist travels the universe talking to strangers about absolutely nothing. TO CALL THE GECKO: follow me on https://www.twitch.tv/lyleforever to get a notification for when I am taking calls. I am usually live Mondays, Wednesdays, and Fridays but lately a lot of other times too. I am a gecko.

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.