Episode Summary for The Advisory Board Podcast
Welcome back to The Advisory Board Podcast, where we bring in franchise experts to help you grow brands that stand the test of time — and maybe even scale faster than you thought possible.
Today’s guest? None other than Colt Florence, Senior Vice President of Franchise Development at Five Star Franchising. Colt’s not just a heavy hitter on the business side — he’s literally a big dude (former defensive end!) who’s spent the past decade mastering the art and science of franchise development, including a solid stint at Authority Brands. He's a crypto trader, a top-10 ranked collegiate sales professional, and someone who believes that the secret to great franchising isn't what you might expect.
🎯 In this episode, Colt breaks down the three critical traits of top franchise owners:
Work ethic: No couch potatoes allowed — success is earned through sweat equity.
Entrepreneur vs. Intrapreneur: Why “system-followers” (not big-idea builders) often make the best franchisees.
System Improvement: How the best owners faithfully implement systems and make them 1% better.
Colt and Dave also dig into the myth of "semi-absentee ownership," why most franchise models need hustle (not just investment), and how to spot candidates who can truly thrive inside a proven system. Plus, they geek out over analytics, franchise sales cycle data, and — yes — how Moneyball thinking applies to building unstoppable brands.
Big shoutout to our episode sponsor, ClientTether!ClientTether is the ultimate CRM and client engagement platform that helps you automate lead management, follow-up, and franchisee onboarding. Thanks for making this episode possible and for helping brands run tighter, smarter, and faster sales processes!