Episode 231: Identify waste, improve quality with Steve Gaudreau and Jason Van Kooten

In this episode, host Rich DiPaolo talks with Steve Gaudreau, president, and Jason Van Kooten, director of maintenance and facility, for Brink Results, LLC. Brink Results is widely recognized in the professional carwashing industry for its expertise in organizational development, management coaching and sales training. However, as Gaudreau explains, the company has expanded its services to include technical consulting, helping carwash operators improve tunnel efficiency, enhance quality and reduce operational costs. Leading this initiative is Van Kooten, a successful operator with firsthand experience in optimizing carwash performance. Throughout the conversation, Van Kooten discusses strategies for reducing water and chemical waste, emphasizing the importance of training staff to use chemicals efficiently while maximizing effectiveness. He also explores how the right nozzles and spray technologies can help minimize water usage without compromising wash quality. The discussion highlights key metrics that operators should track to measure efficiency, along with best practices for real-time monitoring and data analysis to improve decision-making. In addition to chemical and water management, this episode delves into the critical role of preventative maintenance. Van Kooten and Gaudreau share insights on how carwash operators can implement effective maintenance schedules to prevent costly downtime and extend the lifespan of equipment. For more information, please visit www.brinkresults.com.