Cole also talked about the structural improvements required to enhance data quality and discussed how people analytics teams need to evolve for AI to make a meaningful difference. His pragmatic vision challenges the hype surrounding AI and reframes it as a tool to support strategic decision-making rather than an all-encompassing solution.
You will want to hear this episode if you are interested in...
- Introducing our conversation with Cole Napper of FedEx [00:22]
- Why AI should focus on productive work [02:10]
- How specialized agents could reshape HR technology and analytics workflows [03:10]
- Whether we are expecting too much from AI too soon in people analytics [07:00]
- The disconnect between vendors’ AI promises and actual user experience [08:20]
- Whether AI is driving value within organizations or merely adding costs [14:00]
- Why critical thinking is a core skill for leveraging AI in people analytics [17:10]
- The "Inquisitor and Change Agent" model and how it improves analytics impact [21:10]
- How AI can evolve from repetitive data tasks to strategic roles [22:00]
- Whether modular tools and specialized AI agents could be the future [41:30]
Resources & People MentionedConnect with Cole NapperConnect With Red Thread Research
- Website: Red Thread Research
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- On Twitter
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