Whether it’s for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country’s fuel and we are 4% of the total U.S. economy. We’ll talk about what we see at stores — and what the future may hold — as long as it’s convenient.
Hybrid/remote workers and regular commuters shop and eat differently, and there are opportunities to craft messages that appeal to each group's interests, according to the findings from a recent NACS consumer survey.
Hosted by:
Jeff Lenard
About our Guest:
Adam Rosenblatt, Founding Partner, Bold Decision
Adam is one of the nation’s leading political consultants sought after for his ability to help clients achieve victory through ef...
To celebrate our 500th episode, we are sharing our most popular episode, a conversation with William Shatner. He has some opinions!
Hosted by:
Jeff Lenard and Henry Armour
About our Guest:
William Shatner, legendary actor and icon
Captain Kirk, T.J. Hooker, Denny Crane, so many TV shows and movies and record albums, the oldest person to fly in space…need we go on?
A look at the key factors that could affect gas prices over the summer-drive season and the second half of the year—and how prices affect consumer behavior both at the pump and inside the store.
Hosted by:
Jeff Lenard
Jeff oversees internal and external communications at NACS. He has conducted over 6,000 interviews with reporters, mostly about fuels-related issues.
Store tours and discussions during the 2025 NACS Convenience Summit Europe in Copenhagen revealed opportunities for retailers to consider, no matter where they do business.
Hosted by:
Jeff Lenard
About our Guest:
Mark Wohltmann, Director, NACS Global
Mark is responsible for the strategic development of NACS Global, a worldwide network that supports convenience retailers and their businesses. He has more than 20 years of experience ...
Credit card swipe fees are a huge pain point for retailers and the customers they serve. Hear how the Credit Card Competition Act can bring competition to a broken system.
Hosted by:
Jeff Lenard
About our Guests:
Doug Kantor, NACS General Counsel
Doug has served as legal counsel for NACS for more than 20 years, originally as a partner with the law firms Collier Shannon Scott PLLC and Steptoe & Johnson LLP. He has been NACS in-house...
Consumer preferences are constantly changing. Hear insights from a snacker panel on what your customers want now and where snacking is heading.
Hosted by:
Jeff Lenard
About our Guests:
Rachel Krupa, Founder, The Goods Mart and Krupa Consulting
In 2018, Rachel founded the highly curated better-for-you, socially conscious convenience store concept, The Goods Mart, based in New York City. She also is the founder of Krupa Consulting, a...
The U.S. Treasury will officially stop making pennies and phase out the one-cent coin from circulation. Here are four things retailers need to know, recapped from a February 2025 podcast.
Hosted by:
Jeff Lenard
The NACS Foundation’s annual 24/7 Day (July 24) makes it easy for retailers and suppliers to celebrate the first responders who protect our communities—and it's free. Hear some of the success stories from previous years and how your company can join the celebration.
Hosted by:
Jeff Lenard
About our Guest:
Kevin O’Connell, Executive Director, NACS Foundation
Kevin leads the NACS Foundation and collaborates with industry stakeholders...
Hear how retailers can grow sales through effective marketing, merchandising and planning that makes their stores the ultimate destination for road trippers.
Hosted by:
Jeff Lenard
About our Guest:
Steve Holtz, President, Holtz Media Consulting
Steve is a veteran c-store journalist with 25 years in the industry. He is currently president of Holtz Media Consulting.
At least two broad trends are affecting food consumption right now: The growing use of GLP-1 drugs that is leading one segment of customers to seek out products with specific attributes, while economic concerns are leading another segment to increasingly seek out value.
Hosted by:
Jeff Lenard
About our Guest:
Andreas Düss, CEO, 6 Seeds Consulting
Andreas is a leading voice at the intersection of AI, consumer behavior and the food a...
Although there have been many changes in the electric vehicle market, both in sales and in perceptions, EVs will continue to play a central role in the future of transportation.
Hosted by:
Jeff Lenard
About our Guest:
Quincy Lee, Founder & CEO, Electric Era
Quincy founded Electric Era in 2020. Prior to that, he led the Gateway Ground Station Antenna program for SpaceX Starlink and was one of the earliest team members.
What are the key convenience retail metrics and themes that were delivered at the 2025 NACS State of the Industry Summit? Chris Rapanick breaks it down for us this week on Convenience Matters.
Hosted by:
Jeff Lenard
About our Guest:
Chris Rapanick, Managing Director, NACS Research
Chris oversees the day-to-day operations of NACS Research, manages and directs departmental financial and operational performance, and drives strategic d...
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