The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.
Episodes
00:00 Introduction to Atmosphere TV and Its Mission
03:29 Content Strategy and Audience Engagement
06:25 The Evolution of Atmosphere's Offerings
09:22 The Role of Digital Signage in Business
12:15 Live Sports and Real-Time Content
14:59 Advertising and Driving Customer Behavior
17:36 Installation and User Experience
21:38 The Impact of AI on Advertising
24:06 Conclusion and How to Get Started with Atmosphere TV
In this episode, Jeremy Julian sits down with Kiplen Welsh, President of Via 313, to explore the incredible journey of building a rapidly expanding restaurant brand rooted in Detroit-style pizza. They discuss strategic growth, innovative menu development, off-premise excellence, and the value of thoughtful partnerships in scaling a restaurant business sustainably.
00:00 - Welcome to the Restaurant Technology Guys podcast
00:41 - Intr...
00:00 Introduction to Identity Resolution in Restaurants
01:22 The Journey to Data-Driven Marketing
03:26 Challenges in Capturing Customer Data
05:16 Understanding the Identity Graph
07:51 The Importance of Customer Insights
10:56 Data Silos and Their Impact
12:48 Making Data Actionable
15:50 Deep Dive into Identity Resolution
19:22 Bridging the Gap in Customer Engagement
20:55 Personalized Marketing Strategies
23:05 Data Privacy and Securit...
00:00 Introduction to Cost Reduction in Restaurants
03:02 Understanding Spend Management and AI Solutions
05:39 The Importance of Anomaly Detection in Cost Savings
08:32 Overcoming Common Objections in Cost Management
11:20 Identifying Hidden Costs and Vendor Relationships
14:19 Engagement Process with Clients
16:55 Exploring Non-Core Costs and Their Impact
19:33 The Role of Waste Management in Cost Reduction
22:28 Client Engagement and On...
00:00 Introduction and Guest Background
06:36 What is Loop AI?
09:07 The Necessity of Delivery in Restaurants
15:32 How Loop AI Helps Restaurants Optimize Delivery
21:37 Data-Driven Decision Making with Loop AI
31:31 The Future of Loop AI and AI in Restaurants
00:00 Introduction to Rita's and Lawrence's Background
02:54 The Unique Offerings of Rita's
05:35 Signature Flavors and Product Quality
08:50 Innovative Location Strategies for Growth
11:23 Franchisee Success and Sales Growth
14:24 Supply Chain and Product Consistency
17:12 Community Engagement and Marketing Strategies
20:21 Year-Round Appeal of Rita's
23:03 Franchise Opportunities and Incentives
26:18 Conclusion and Future Growth Plans
00:00 Introduction to Costa Vida and Alan Beck
02:44 Costa Vida's Unique Approach to Mexican Cuisine
05:33 The Importance of Operational Buy-In for Off-Premise Success
08:16 Strategies for Successful Catering Operations
11:04 Innovations in Off-Premise Dining and Delivery
16:36 The Role of Packaging in Food Delivery
20:24 Competitive Analysis and Learning from Others
23:01 Personal Favorites and Customer Engagement
00:00 Introduction to Restaurant Technology and Ken's Background
03:39 Understanding Winbrands and Its Evolution
07:55 Commonalities Across Industries: Insights from IT
12:37 Navigating Change Management in IT
16:30 Addressing Shadow IT: Definitions and Challenges
19:42 Building Relationships to Manage Shadow IT
24:02 Collaborative Problem Solving Across Departments
00:00 Introduction to Scale Social AI
03:20 The Birth of Scale Social AI
05:50 Authenticity in Marketing
09:33 AI in Content Creation
12:28 Data-Driven Marketing Strategies
17:46 User Experience and Content Quality
19:50 Leveraging User-Generated Content
21:13 Targeting and Localized Marketing Strategies
25:28 Hyper-Personalization in Advertising
30:54 Quality Control Through User-Generated Content
33:28 The Future of Influencer Marketing
00:00:15 Introduction to the Episode
00:00:24 Guest Introduction: Hardy Singh
00:00:42 Linga's Unified Platform
00:02:32 Hardy's Role at Linga
00:05:28 Linga's Mission and Expansion
00:07:20 Linga's POS Platform
00:14:00 Retail Transformation
00:16:11 Technology and Innovation
00:27:18 Linga's Product Evolution
00:28:57 How to Learn More About Linga
00:00 Introduction to Restaurant Technology and Data Intelligence
02:57 The Challenges of Fragmented Restaurant Data
05:36 The Role of AI in Restaurant Management
08:31 Real-World Applications of Livelytics
11:17 Leading vs. Lagging Indicators in Restaurant Analytics
13:56 Integrating Multiple Data Sources for Insights
17:08 The Importance of Quick Implementation
19:56 Ad Hoc vs. Canned Reporting in Restaurant Analytics
22:48 Ensuring Data...
In this episode, we highlight the top 10 most loved and impactful episodes of 2025, based on both personal enjoyment and audience engagement on YouTube and audio podcasts. Featuring industry experts and groundbreaking companies, we discuss technological advancements and strategic insights in the restaurant industry. Highlights include Bill Lindsay from Cogswell on AI-driven inventory management, EveryBite's smart menu technology fo...
In this episode, Jeremy Julian and Yvonne Lara discuss Pizza Inn's innovative marketing strategies and community engagement efforts. They explore how the brand has revitalized its image through local ownership and creative campaigns, such as the I8 promotion, which successfully increased sales and customer engagement. The conversation highlights the importance of operational excellence and the role of franchisees in maintaining bra...
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Peter Wiley, co-founder and marketing IT mastermind behind Hothead Burritos. They discuss the company's innovative use of technology and marketing strategies which have fueled their rapid growth. Peter shares insights on the importance of integrating marketing with IT, streamlining operations through digital ordering, and leveraging loyalty pro...
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Jason Ingermanson, the founder of Mokas Coffee and Eatery. Jason shares his entrepreneurial journey from starting a $30,000 coffee shop in a Kansas mall to growing multiple successful brands, including Freddy's Frozen Custard and Steakburgers. Celebrating Mokas 20-year anniversary, Jason discusses the development and franchising of Mokas, his f...
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian converses with Paul Tran, a seasoned entrepreneur and franchise expert. With a 20-year journey in the restaurant industry, Paul shares his story of turning a student loan into a successful Cajun crawfish restaurant and subsequent experiences scaling major brands like Halal Guys and Pepper Lunch. Paul discusses the importance of selecting the right franchi...
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Geoffrey Toffetti, CEO of Frontline Performance Group (FPG), to discuss how restaurateurs can unlock hidden revenue, improve staff performance, and elevate guest experience without additional advertising costs. Geoffrey shares insights from his extensive career in hospitality and corporate consulting, detailing FPG's innovative solutions that uti...
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Jason Morgan, the CEO of Original ChopShop, to discuss the brand's unique fast casual offerings and growth strategy. Jason shares his journey from accounting to hospitality, his experience with Zoe's Kitchen, and how he's leveraging those lessons at Original ChopShop. They delve into the restaurant's diverse and healthful menu, the importance of ...
In this episode of the Restaurant Technology Guides podcast, Jeremy Julian discusses the transformative journey of digital signage with Eli Chmouni, CEO of Neon. Eli shares his unique path to founding Neon, a company that simplifies digital signage for restaurants and retail with a plug-and-play approach. From his stint working at a Burger King drive-through for research to creating a solution that increases sales by up to 17%, Eli...
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian sits down with Scott Taylor, CEO of R&R Brands. Scott shares his fascinating journey from being a law school dropout to becoming a successful restaurateur. He provides insights into his experiences growing brands like Walk-Ons and Party Foul, discusses the structure and purpose of R&R Brands, and outlines his vision for helping other restaurant gr...
Popular Podcasts
How do the smartest marketers and business entrepreneurs cut through the noise? And how do they manage to do it again and again? It's a combination of math—the strategy and analytics—and magic, the creative spark. Join iHeartMedia Chairman and CEO Bob Pittman as he analyzes the Math and Magic of marketing—sitting down with today's most gifted disruptors and compelling storytellers.
CBS Sports’ official college basketball podcast is the most entertaining and informative of its kind. Gary Parrish and Matt Norlander bring the sport into your ears at least three times per week with commentary, reporting, insider information and statistical analysis throughout college basketball all year long.
The Questlove Show builds on the award-winning Questlove Supreme podcast, bringing listeners into intimate, one-on-one conversations with peers, influences, and friends. Hosted by Ahmir “Questlove” Thompson, each episode uncovers the unexpected — from morning rituals and hidden talents to the art and experiences that shaped a guest’s journey. Sometimes playful, sometimes profound, always curious, QLS offers rare insight into leaders in music, film, television, comedy, literature, mental health, and beyond. It’s a fresh, unpredictable spin from a trusted source — a place where randomness is encouraged, tangents are welcomed, and conversations are anything but ordinary.
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
The Dan Bongino Show delivers no-nonsense analysis of the day’s most important political and cultural stories. Hosted by the former Deputy Director of the FBI, former Secret Service agent, NYPD officer, and bestselling author Dan Bongino, the show cuts through media spin with facts, accountability, and unapologetic conviction. Whether it’s exposing government overreach, defending constitutional freedoms, or connecting the dots the mainstream media ignores, The Dan Bongino Show provides in-depth analysis of the issues shaping America today. Each episode features sharp commentary, deep dives into breaking news, and behind-the-scenes insight you won’t hear anywhere else. Apple: https://podcasts.apple.com/us/podcast/the-dan-bongino-show/id965293227?mt=2 Spotify: https://open.spotify.com/show/4sftHO603JaFqpuQBEZReL?si=PBlx46DyS5KxCuCXMOrQvw Rumble: https://rumble.com/c/bongino?e9s=src_v1_sa%2Csrc_v4_sa_o