Writers of Silicon Valley
UX writing. Content design. Call it whatever you want: words and content are more important to good design and technology than ever. The words, phrases, and sentences you see in a user interface don't just appear there. They are written. Carefully crafted. This podcast is about the people who write those words, who design experiences with words, and who combine the power of language and technology.
Episodes
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👉 ATTEND OUR MAJOR COURSE ANNOUNCEMENT ON MAY 6. REGISTER HERE.
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Staying hopeful, getting hired, and embracing the hustle
The job market for content designers hasn’t been ea...
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👉 Get 25% off courses and workshops through April 6, 2025 at UX Content Collective.
👉 Check out Victor’s Substack, Footbridge
👉 Victor's piece on content design that sparked this conversation
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👉 Get 20% off courses and workshops at UX Content Collective. Just use the code PODCAST20 at checkout.
👉 Check out "Articulating Design Decisions"
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Get 20% off courses and workshops at UX Content Collective. Just use the code PODCAST20.
Burnout isn’t just a buzzword—it’s a reality for many of us working in UX and tech. The long hours, the shifting priorities, the constant pressure to prove our value… it all adds up. And if you’re not careful, it can take a serious toll.
Yvonne Xiao has been t...
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Get 20% off courses and workshops at UX Content Collective. Just use the code PODCAST20.
Content design has some growing up to do. Whether it's the things we talk about at conferences, or even the aspects of our job that we *think* are important (but really aren't), we need to see some change.
Dave Connis, Lead Content Designer at OutSystems, has ...
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We're proud to announce Maring's new course at UX Content Collective: Fundamentals of Support Content. Get it now for 25% off!
If you’ve ever found yourself frustrated by terrible help center content, you’re not alone. Most of it sucks.
But why?
That’s why I’m excited to share this conversation with Maring Eberlein. Maring is a support content ex...
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Canva is a true (Aussie) tech success story, and the content design practice there is no small reason why.
One of the people leading that practice is Sally, Head of Content Design at Canva.
Sally and I dive into how Canva has built one of the strongest content design practices in the world, why leadership is about more than managing people, and ...
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A few weeks ago I made a post on LinkedIn that caused a little bit of a stir. I said that content designers need to do more in considering how content supports the greater product ecosystem...and why that lack of curiosity might be holding them back.
In essence, I was asking: w...
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Having trouble letting go? Deiadora Blanche (Airbnb, Coursera) can help.
In this episode, we dive deep into the idea of ego detachment — letting go of personal attachment to the work we do. Deiadora shares her journey from business consulting to content strategy, and how she’s learned to balance perso...
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Vidhika Bansal might win the award for the most positive Twitter timeline. Just reading her tweets makes your entire day better.
But Vidhika's talents go far beyond nice social media posts. Her intense interest and focus on human behaviour and user research make her one of the m...
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Larry Swanson might be one of the most knowledgeable and friendly people in content design and content strategy. Every time you speak to him, he’s full of joy and passion about the craft.
Not just that - he’s probably one of the most intelligent people in ...
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I know, I know. A lot of AI. But I swear, the conversation in this one is really worth listening to.
For so many organizations, the use of AI is dictated by the CEO, or head of...
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Getting into content design is hard enough, but contracting roles are a different struggle altogether. While they can be lucrative (potentially depending where you live) they're also difficult to crack.
But they're also a necessary struggle to understand - often the way to star...
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Ah, English degrees. So often the target of snide comments and "there but for..." looks. I don't think there's another academic pursuit that's used as a metaphor for uselessness quite as much. Maybe basket weaving.
And yet, as content designers know, English majors can become o...
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There's an interesting path opening up in content design: working on the actual language models underpinning this explosion of new features we're seeing.
This is a new and fairly anxiety-inducing area. But as content designers, it's important that we engage and help build any t...
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Ron Yakar made a bit of noise last month when he wrote a post on LinkedIn discussing how he created an AI tool to help scale UX writing at Monday.com.
There was lots of debate.
"This is cool."
"This is scary."
"Why d...
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Many content designers want to be leaders. But how can they get there? Do they make great design leaders in general...and what will they struggle with when they get there?
In today's episode I speak with Aladrian Goods, design manager at Intuit. We talk about her road to conte...
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Last year the UX Content Collective published an extensive piece about content designers in China, written by Anna Potapova and Arnaud Frattini. The piece surveyed several people working in China, and revealed an amazing amount of insight into a place many people don't know anything about.
Today, Anna (Aliexp...
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