The Unlock Moment: find your purpose for leadership and life

The Unlock Moment: find your purpose for leadership and life

My name’s Dr Gary Crotaz, I’m an international speaker, an executive coach, and I coined the term The Unlock Moment. An Unlock Moment is that flash of remarkable clarity when you suddenly know the right path ahead. Unlock Moments define us. They teach us about ourselves. And we remember them decades later. In exploring Unlock Moments on this podcast and in my speaking and coaching work, I’ve discovered how we can see ourselves through a new lens, how we can make new and powerful connections, and how we can get right to the heart of our deepest underlying sense of purpose. In these intimate and curious conversations I explore how people find fulfilment, happiness and balance. From ordinary people with extraordinary stories, to some of the most successful people on the planet, you’ll hear them reflect on those pivotal life and career moments, when they suddenly knew something they didn’t know before. And as you listen, maybe you’ll be inspired to explore your own Unlock Moment. I’m so happy you’re here. Sit back and open your mind. Welcome to The Unlock Moment!

Episodes

March 9, 2026 40 mins

Some negotiations are lost long before a single word is agreed. They’re lost in the rush to fill silence … in the instinct to ease tension … in the urge to make the other person comfortable.

 

My guest in this episode understands this better than most. Mildred Yuan is a leading talent agent, negotiator and executive coach - and she also happens to be my partner in life. Years ago she was my dance partner too, back when competitive ...

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What happens when a relationship doesn’t explode … it just disappears?

 

In this episode of The Unlock Moment, I’m joined by high-profile US psychologist Dr Josh Coleman to unpack why estrangement happens - and what actually helps when you want to rebuild a relationship that’s been lost to distance, conflict, or silence.

 

We explore the major pathways to estrangement (including cultural change, divorce, political differences, and ...

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What happens when success comes at the cost of authenticity?

 

In this episode of The Unlock Moment, I’m joined by Dr Michelle K. Johnston - Distinguished Professor of Management, executive coach, and co-author with Marshall Goldsmith - to explore the moment that reshaped her leadership, her research, and her life.

 

At just 28, Michelle was a rising academic star. But sitting alone in her office, reading student feedback she found hur...

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What does it take to stay human in a system that rewards slogans over thinking?

 

In this conversation, Ryan Wain - Senior Director of Policy & Politics at the Tony Blair Institute for Global Change - traces his path from Sainsbury’s checkouts in Liverpool to shaping ideas that influence governments in the UK and around the world.

 

We talk about the leadership lessons he learned from everyday people … why place and connection matter m...

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What happens when you get everything you thought you wanted, and it still doesn’t feel like enough?

 

For Paul Ollinger, that question surfaced after leaving Facebook with financial freedom in his early forties. On paper, it was success. In reality, it sparked a deeper reckoning about identity, purpose, and what actually makes a life feel whole.

 

In this conversation, Paul reflects on the disorienting space that can follow achievement...

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Some leadership lessons arrive through strategy. Others arrive at 38,000 feet, reading a single sentence that reframes everything.

 

For Garry Ridge, former CEO and Chairman Emeritus of WD-40, that moment sparked a radical shift in how he thought about leadership, culture, and responsibility. In his second appearance on The Unlock Moment, Garry returns to reflect on what he’s learned since stepping away from the CEO role … and what s...

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Recorded live at Climb25 - The UK’s Festival of Business Growth & Innovation, this episode of The Unlock Moment features Dr Bob Gomersall: physicist, teacher, accidental entrepreneur and pioneer of global educational technology.

 

Bob traces his journey from teaching physics in the late 1970s to building a business delivering assessment platforms now used around the world, supporting awarding bodies, professional organisations and ed...

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Some unlock moments arrive quietly. Others come when life is in full conflict.

 

For executive coach and conflict mediator Adam Vane, clarity appeared only after he walked away from the family business and into years of intense Zen training. Alone on a mountaintop retreat, he realised a truth that changed everything: “Nobody’s going to help me figure this out… it’s just little me.”

 

That moment became the foundation for a career spent...

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Some moments don’t arrive gently. They shake you awake and force you to see the world differently.

 

For Professor Arad Reisberg, that clarity began in childhood, sitting on “whites only” benches in apartheid-era South Africa and feeling, long before he had language for it, that something was deeply wrong. Growing up openly gay, Jewish and a migrant, he learned early what it meant to move through the world as both insider and outside...

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Some lessons in leadership come from success. Others come from failure ... and the courage to own it.

 

For Tim Lupinacci, Chairman and CEO of Baker Donelson, one of America’s leading law firms, his Unlock Moment came early in his career - a late night in the office, a costly mistake, and a boss who unexpectedly saw potential instead of failure. That moment changed everything, sparking a lifelong mission to help others discover that ...

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In a time when companies talk about culture but struggle to live it, one truth stands out: culture doesn’t happen by accident … it happens by design.

 

Father and daughter James and Krista White have spent their careers on opposite ends of the leadership spectrum - James in the boardrooms of Fortune 500 companies, Krista in the world of purpose-driven strategy and social impact. Together, they’ve written Culture by Design, a blueprin...

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In a world that celebrates networking, collecting contacts and trading favours, we often overlook a more meaningful truth: real connection isn’t built through transactions … it’s built through generosity, trust and shared purpose.

 

David Homan understands this deeply. A classical composer, CEO and author of Orchestrating Connection, he is known as a “connector of connectors”, bringing remarkable people together in ways that create g...

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We all carry an inner fear of failure ... of getting it wrong, falling short, or not becoming who we thought we should be. But what if the moments you label as “failure” are actually the turning points that reveal who you truly are?

 

In this Box of Keys episode, I explore the quiet power of failure - not as the opposite of success, but as the path that shapes it. I share the story of Retail Trust CEO Chris Brook-Carter, who experien...

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For years, Navid Nazemian was the one guiding leaders through big changes ... C-suite appointments, career pivots, and organisational upheaval. As an executive in global HR and the author of Mastering Executive Transitions, he built a reputation for helping others navigate uncertainty with clarity.

 

But then, life brought a transition of his own.

 

In this powerful episode, Navid opens up about the personal and professional reckoning ...

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We tell ourselves there’s always time ... time to start the dream project, make the change, take the leap. But when life throws us a wake-up call, we realise how fragile that assumption is.

 

In this Box of Keys episode, I reflect on the moving story of Hayley Thomas, who, after her husband’s cancer diagnosis at 40, chose to stop waiting for the “right” moment and launch their fashion business, Eleven Loves, right in the middle of hi...

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What happens when the energy that’s always defined you simply vanishes?

 

For decades, Sue Holly-Rodway was a powerhouse … a dynamic senior leader in the tech world, an executive coach, and a woman known for her drive, passion and light. Then long COVID struck, and that light dimmed overnight. The fatigue was relentless. The smallest tasks became impossible. Life as she knew it collapsed into stillness.

 

In this deeply moving conversa...

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Stepping into leadership can feel overwhelming ... especially when you’re looking around at how everyone else does it. But here’s the truth: no-one else leads like you, because no-one else is you.

 

In this Box of Keys episode, I discuss why the best leaders don’t copy someone else’s style - they lean into their own strengths and lead in a way that feels authentic. Drawing on Gallup research and years of coaching experience, I share ...

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How do you stay human in a world that’s being redefined by technology? How do you keep your work creative, meaningful and alive ... when sameness and automation are all around us?

 

In this episode, we explore how curiosity, creativity and agency can transform the way you show up - at work and in life. Greg Orme and I talk about the moments that light you up, why it’s so easy to get stuck on the “rails” of your career, and how to red...

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What if disagreement is exactly what your team needs?

 

In this Box of Keys episode, I explore why pushing too hard for total agreement can actually hold your team back. When everyone feels pressured to nod along with the strategy, what you often get is hidden tension, quiet resentment, and a lack of true engagement.

 

But disagreement isn’t a problem to eliminate ... it’s an opportunity to explore. When we create space for dissent and...

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In August 2025, I travelled to Kyiv, Ukraine, during a week that marked both the country’s Independence Day and one of the largest aerial attacks on the capital since the war began.

 

I wanted to understand, firsthand, what life is really like in a city at war. To walk its streets. To listen to its people. To witness what the headlines can’t capture.

 

What I found was a city of striking contrasts. Playgrounds beside burned-out tanks. ...

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