The New Talent Code
The New Talent Code with Ligia Zamora & Jason Cerrato is a podcast with practical insights for empowering change agents in HR. We’re bringing you the best thought leaders and practitioners to share stories about how they are designing the workforce of the future, transforming processes, rethinking old constructs, and leveraging cutting-edge technology to solve today's pressing talent issues. It’s what we call the new talent code.
Episodes
September 9, 2025
One of the world’s largest banks is rewriting its playbook for talent. A decentralized model was slowing down decision-making, so HSBC brought talent acquisition and management together under one strategy. The shift is giving leaders a clearer view of skills across the enterprise, improving succession planning, and connecting employees to growth opportunities.
Noel Brown, Global Head of Enterprise Talent at HSBC...
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August 26, 2025
Mark Condon, founder of QuantumWork Advisory (QWA), joins us on this episode of The New Talent Code to explore how HR can evolve in the age of AI.
We discuss why agility — not skills — should be the starting point for workforce transformation. AI agents are moving the conversation from the theoretical to the tangible applications of what HR can achieve with this growing technology.
Condon also shares QW...
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August 12, 2025
In this special episode of The New Talent Code, we take you inside Cultivate ’25, our annual talent summit where HR and industry thought leaders share research and advice about how we can all shape the future of work with AI.
From the debut of our fully autonomous AI interviewer to lessons on human-AI collaboration, decentralized leadership, and the business case for ongoing AI calibration—these were the moments...
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December 18, 2024 • 24 mins
We’re closing out the second season of The New Talent Code with a look back at some of our favorite moments.
From making talent decisions using a skills-based approach to best practices for deploying new technologies and methods, this season was packed full of real-world advice from thought leaders, analysts, and organizations leading the way in adopting AI.
In this episode, we’re highlighting:
- The imp...
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October 14, 2024 • 45 mins
HR needs AI-ready talent, with half of HR leaders now prioritizing the technology — nearly double what it was just three years ago.
Lead the change in becoming a high-functioning, cohesive HR team that aligns talent strategies to your overall business goals for the good of all.
Forrester Principal Analyst Betsy Summers joins The New Talent Code to share how you can achieve this AI-ready status. She also share...
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September 30, 2024 • 46 mins
Craig Leen, former Director of the Office of Federal Contract Compliance Programs and now a Partner at K&L Gates, joins The New Talent Code podcast to talk about AI and regulations in HR. Leen says that if we want to ensure long-term stability, responsible and ethical use of AI, we will eventually need federal guidance.
While HR leaders wait for federal laws, several cities and states, including Colorado, Calif...
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September 16, 2024 • 42 mins
Earlier this year, Deloitte released its 2024 Global Human Capital Trends report focusing on the boundaryless world of work.
For HR leaders looking for an edge in workforce planning to support this new boundaryless world of work, AI is key.
Deloitte’s Christoph Gerhold, Partner and Offering Lead of Workforce and Organizational Transformation, joins The New Talent Code to dig into his insights from the report....
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September 3, 2024 • 18 mins
The HR industry is rushing to implement AI tools to streamline processes and create better employee and candidate experiences — but is this the right approach?
HR industry journalist Mark Feffer joins us on this week’s episode of The New Talent Code to share his perspective on what HR leaders and practitioners should consider when adopting AI in the workplace.
In the conversation, he covers:
- Why employe...
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August 22, 2024 • 36 mins
MM Group was faced with a challenge: onboard 3,500 new colleagues across more than 20 sites and 11 countries. Their HR team had just decided to adopt AI and knew this was the perfect use case.
They got to work and successfully implemented talent intelligence on a global scale.
Eva Edelmueller, the Head of Group Talent Attraction and Talent Management with MM Group, joins us on the latest episode of The New Ta...
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August 7, 2024 • 28 mins
Where do you begin as a biotech startup that needs to hire for highly technical roles at the height of a human health crisis? With talent intelligence, of course.
Just four years ago, Moderna functioned as a start-up, and now they’re a household name that has rapidly grown their staff. Using AI to hire faster and smarter helped them get there.
Amanda Sorrento, Senior Vice President, People Platform and Organi...
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July 24, 2024 • 30 mins
Bristol Myers Squibb launched its MyGrowth platform to much excitement from employees and leaders alike. Both audiences were looking for major change.
Employees wanted training opportunities, insights in new roles, and better career paths. Leaders were looking to hire better candidates faster to address business needs.
The BMS HR team arrived at the solution: talent intelligence.
Melissa Keiser, Executiv...
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July 10, 2024 • 41 mins
Puerto Rico had a challenge to solve: two-thirds of its workforce didn’t have the skills they needed for the jobs they held. What started as a highly manual process to reskill employees and hire the right talent turned into a wildly successful adoption of talent intelligence.
Arnaldo Cruz, Deputy Executive Director of the Financial Oversight and Management Board for Puerto Rico, joins hosts Ligia Zamora and Jaso...
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June 17, 2024 • 30 mins
Prioritizing employee experience and growth is key when launching talent intelligence. Few are doing this better than Amdocs with their recently launched Harmony program.
Victoria Myers, Global Head of Talent Attraction, joins The New Talent Code to encourage others to embrace an AI-driven talent strategy and to offer advice for getting started on your own internal mobility journey.
Listen to learn more about...
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June 3, 2024 • 26 mins
Curiosity is key when it comes to learning about the benefits of talent intelligence, according to Hudson Global CEO Darren Lancaster.
As the leader of an organization focused on offering talent solutions, Lancaster is no stranger to spotting trends and adopting new technologies. With use of AI in the HR space on the rise, he’s already seeing how companies, including his own, are seeing success.
Lancaster jo...
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May 20, 2024 • 34 mins
Treating current and potential employees like customers may seem like a novel idea, but for Sophie Clifford, Vodafone’s Global Head of Talent Acquisition, it’s a concept that’s right at home with her organization’s goals.
Join us this week for our episode featuring Clifford, who has a holistic perspective to attracting and retaining the right talent. She joins hosts Ligia Zamora and Jason Cerrato for an insig...
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May 6, 2024 • 38 mins
As an expert in the human capital market, Madeline Laurano’s latest research dives deep into the world of talent intelligence. Her paper, Demystifying Talent Intelligence, explains what talent intelligence is — and isn’t — and the ways it can impact an organization’s performance.
Laurano is a strong advocate for using AI to transform workforces — especially when it comes to driving change through a skills-base...
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April 22, 2024 • 27 mins
An industry leader and American icon in equipment engineering and manufacturing, John Deere is also setting the pace when it comes to talent management.
Deere is putting its 75,000 employees in the driver’s seat of their careers. Head of Talent Management Julianne Brown-Meola is helping lead the way as a true advocate for building talent plans around skills.
In this episode of The New Talent Code, Brown-...
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April 8, 2024 • 24 mins
What will your role in HR look like in this new world of AI — and how can you successfully guide your employees and your organization through the transformation?
Jason Averbook, Senior Partner and Global Leader of HR transformation at Mercer, joined hosts Ligia Zamora and Jason Cerrato to answer these questions on The New Talent Code.
Averbook is a recognized authority on HR, the future of work, and the ro...
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April 8, 2024 • 26 mins
What will your role in HR look like in this new world of AI — and how can you successfully guide your employees and your organization through the transformation?
Jason Averbook, Senior Partner and Global Leader of HR transformation at Mercer, joined hosts Ligia Zamora and Jason Cerrato to answer these questions on The New Talent Code.
Averbook is a recognized authority on HR, the future of work, and the ro...
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April 8, 2024 • 8 mins
The New Talent Code is back — and features some of the best conversations we’ve had around HR transformation to date.
Join us as Eightfold’s Ligia Zamora and Jason Cerrato talk with today’s top HR thought leaders and practitioners to discuss what’s shaping the space today and the best ways to transform your workforce to be ready for anything.
From how GenAI will impact the space, to navigating AI regulations...
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