The Unshakeables

In this special episode, Ben sits with Tino McFarland, CEO of McFarland Construction, and Michelle Rockwell, Founding Member & Licensed Customs Broker of Sheltered International, for a roundtable discussion in Florida. They discuss the state of small business in America and, through the lens of commercial real estate and freight forwarding, share the realities of working through labor shortages and tariffs, as well as how inflat...

In this episode, Nick Richitt, global co-head of Healthcare Services at J.P. Morgan, sits down with Michael Gao, co-founder of Smarter DX and president of Smarter Technologies, to explore how AI is revolutionizing healthcare. Together, they dive into the journey from digitization to true innovation, discussing how AI is transforming clinical reasoning, improving patient records and driving operational efficiency for hospitals and h...

Emergency room doctors Kevin Biese and Daniel Arteaga saw a familiar pattern: when older adults were taken into emergency departments, more often than not, they were left waiting. On stretchers, in hallways, or in overcrowded waiting rooms. For many, the longer they waited, the more agitated they got, often leaving in worse condition than when they arrived. So the doctors decided to take on this issue and change the way we treat ge...

Imani Ellis has always believed community is a superpower. What began as a small gathering in her Harlem apartment grew into The Creative Collective NYC and CultureCon — one of the largest conferences celebrating creators of color. But behind the highlight reels and celebrity speakers, Imani’s journey has been defined by burnout, bold leaps and learning when to pause. 

In this episode, Ben and Kathleen sit down wit...

Samantha Snabes never set out to build a typical company. As co-founder of re:3D and a member of the Air Force National Guard, she launched an open-source 3D printing company that prioritizes access over exclusivity. But when back-to-back hurricanes hit both her team in Houston and her customers in Puerto Rico, it nearly brought the business to a halt. Then came COVID, and a vendor vanished without a trace.

In this episode, ...

When Hurricane Katrina hit, Gary LeBlanc did what he knew best—he showed up to cook. But what he found on the ground was far from comforting. The food being served to survivors wasn't physically or spiritually nourishing. That moment sparked the idea for Mercy Chefs, a faith-based disaster relief organization committed to serving high-quality, home-cooked meals to people in crisis.

In this episode, Ben Walter and Kathl...

What can we do to cultivate more resilience at work? Ben Walter, CEO of Chase for Business and host of The Unshakeables podcast, thinks about this question a lot. In today’s mini episode, Ben joins Maya to talk about the unique challenges faced by America’s small business owners—and the insights he shares can help anyone who wants to improve their well-being at work.

This episode was made in partnership ...

After a sudden health crisis rocked his family, Patrick Hall made an unexpected move: he bought a flower shop. Elan Flowers wasn’t just a creative venture—it was a lifeline. For Patrick, becoming a small business owner was the only way he could guarantee healthcare, financial stability, and a sense of control in a moment that felt anything but secure. 

In this episode, Ben Walter is joined by Dr. Laurie Sant...

Aadeel Akhtar always knew he wanted to help people, but instead of following the traditional path through medicine, he took a detour that led to something a little more electric: building a bionic hand. He started his company Psyonic to merge engineering with compassion and transform the prosthetics industry, but it didn’t come easily. Dead batteries, buggy code, and even a missing patient nearly cost him his shot. 

&nbs...

When Benjamin Haugh was 19, he opened his business, All Nation Restoration—not because he wanted to, but because it was the only option he had. Born into challenging circumstances and overcoming adversity at a young age, Benjamin and All Nation Restoration have become a pillar of the Austin, TX community, helping people rebuild and pick up the pieces when disaster strikes. A terrible flood personally affected Benjamin, provin...

Transitioning your business isn’t something that happens overnight — it takes thoughtful planning to make sure everything goes smoothly. In this special episode of The Unshakeables, Ben sits with Adam Frank, Head of Wealth Planning and Advice, at JPMorgan Chase as they break down the steps every business owner should take to prepare for the future, whether passing a business on to a family member, a partner, or sel...

Growing up in New York City's Chinatown, Cory Ng and his friends were entrepreneurial from an early age, selling items like T-shirts, ice cream, and bikes. For their next chapter, Cory’s group decided to open a restaurant called the Potluck Club. The paperwork, construction and approvals were overwhelming, even before a contractor ran off with $50,000 of Cory's money. Fortunately, his entrepreneurial drive, along with a littl...

Join Justin Richmond and Ben Walter, CEO of Chase For Business, for a special conversation about finding success in the music industry through non-traditional means. Ben shares his insights on balancing risk while scaling a business, as they talk about how the indie label XL Recordings built a sustainable business model by making unorthodox business decisions. He also shares how artists often have an edge in creating original busin...

You may know Sloane Stephens from her prowess on the tennis court. You should also know her for her business savvy. She launched the Sloane Stephens Foundation in 2013 to get rackets into the hands of the Compton Unified School District. Ten years later she was set to launch Doc & Glo, her self-funded skincare company, when a web designer noticed all of the product packaging she’d approved had been ripped off from another...

When Don Hejny toured with big country artists, he had a sweaty problem: his glasses would not stay put on his nose. Annoyed at constantly having to adjust them, he took matters into his own hands. He found inspiration from a childhood tool - surf wax - and after three years of tinkering, NerdWax was born. He took his idea to Kickstarter, then to Shark Tank, then finally to Instagram, when he nearly lost all of his sales ...

Kilee Nickels never set out to be a CEO, but when her first pair of custom-made earrings became a huge hit, she knew she had to turn her passion into a business. From that moment, Nickel & Suede was born. But the journey hasn’t been without challenges — early on, Kilee faced everything from growing pains to a near $20K scam that could’ve ended everything. On today’s episode, Ben is joined in the co-host ...

In a previous episode of The Unshakeables, Ben spoke with Kilee Nickels of Nickel & Suede about a near $20,000 scam. In this bonus episode, Ben continues his conversation with Darius Kingsley, head of banking practices at JP Morgan Chase, to discuss the growing threats of fraud targeting businesses. Darius shares insights on evolving scam tactics and offers practical advice on how businesses can stay vigilant and protected.

See ...

Tim Harford is joined by Ben Walter, CEO of Chase for Business and the host of "The Unshakeables" podcast, to explore the story of the trailblazing Widow Clicquot. Her namesake brand Veuve Clicquot revolutionized the champagne industry in the 19th century. Tim and Ben look at how she defied expectations and built one of the most iconic businesses in history. 

This episode is sponsored by Chase for Business. For a full list of ...