December 12, 2022 • 34 mins
Like many winning businesses, DBS (formerly known as The Development Bank of Singapore) is obsessed with the customer experience. CEO Piyush Gupta says DBS’ mission to be the best bank in the world pays huge dividends for employees, investors, and communities. He tells Professor Gulati that effective leadership in the digital age requires collaboration and trust. Gupta says performance and purpose go hand in hand, helping build companies that will last.
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