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June 19, 2025 28 mins

Experienced IT practitioners offer their predictions for how AI will change observability, the role of the site reliability engineer and incident management within enterprise organizations, from best-case scenarios to pitfalls and risks. Come for the 40 combined years of IT ops expertise, stay for the "Highlander" references and football analogies.

Featuring: Jonathan Moore, domain architect, Progressive Insurance and Laura Vetter, chief technologist and co-founder, Evolutio

In today’s episode, we’ll cover…

  • AI risks
  • AI agents
  • Site Reliability Engineering

and more!

References:

To learn more about IT Operations, check out SearchITOperations.com.

To watch clips from our podcast, subscribe to our YouTube channel, @EyeOnTech.

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