In the fourth episode of the five-part podcast series Making Things Click, bestselling author and venture capitalist John Zeratsky shares why smart teams don’t just pivot after things go wrong. They explore alternatives before they start building.
Most products fail not because the idea was bad, but because teams never seriously considered if a better approach existed. In this episode, John introduces the idea of the pre-pivot — a simple but powerful shift in thinking that can save you months of wasted effort and significantly improve your chances of success.
Drawing from his book Click and years of work with startups like Slack and Reclaim, John walks through how to evaluate multiple product ideas, customer segments, and go-to-market strategies using a tool called magic lenses. You’ll learn how top teams make smart, non-obvious choices and how one unexpected idea led to a major acquisition.
If you are starting something new, this episode will reshape how you think about product strategy, decision making, and setting your team up for real traction.
Timestamps:
00:00 Why you should explore alternatives before you build
01:44 The pre-pivot mindset
03:06 Why it is uncomfortable but essential to imagine failure
06:33 A startup that saved 6 months by pre-pivoting
07:45 Slack’s surprising pivot during a sprint
09:21 Evaluating different product, customer, and channel ideas
10:12 How approach summaries and magic lenses work
13:22 A real example from Reclaim’s rapid growth
15:18 Why smart decisions do not always come from consensus
17:50 How to choose the best idea with confidence
📘 Learn more and order the book Click: https://www.theclickbook.com/
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Ridiculous History
History is beautiful, brutal and, often, ridiculous. Join Ben Bowlin and Noel Brown as they dive into some of the weirdest stories from across the span of human civilization in Ridiculous History, a podcast by iHeartRadio.