Bank of America’s Managing Director and Head of The Academy John Jordan and PNC’s SVP of Human Resources-Retail Distribution Jenny Rhodes sit down with Brenda Mechling, CBA’s SVP of Education Relations, to discuss what the banking industry is doing to recruit, retain and prepare the best and the brightest retail bankers. John and Jenny lead CBA’s Talent Management Committee and both of their banks have a focus on ongoing education for their team members.
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