177: Vendors as Collaborative Partners: Supporting a Growing Dental Company's Organizational Needs

In this episode guest host DEO Partner Dr. Eric J. Roman talks with Mike Alessio, General Manager, Danaren Dental Laboratory, and Scott Stapleton, VP of Business Development, Bonadent, to discuss how dental industry vendors can be more than just dental company suppliers, taking on an integrated partner role in driving growth and supporting organizational needs. This is especially true for a dental company’s relationship with its dental lab. They discuss the evolution of the lab industry and - how similar to dental companies - dental labs are also consolidating. Dr. Roman, Mike, and Scott address how vendor relationships are affected when a dental company starts scaling. When a dental lab supports multiple locations or doctors, complexities and issues can increase as well as opportunities, thus the need for alignment and integrated partnership. Challenges therein and solutions are discussed.

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