Parliamo della "tecnica del sandwich" conosciuta anche come "discorso panino". Un metodo per comunicare in modo semplice ed efficace qualcosa di negativo al tuo interlocutore. Se applicata in modo corretto ti permetterà di far digerire meglio a chi ti ascolta una critica, un ammonimento o una brutta notizia, motivandolo a fare meglio in futuro.
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