Jessica Young is the Operations Manager, and co-owner with her husband Doug, of Young Plumbing Services in South Carolina. Like many, Jessica entered the trades part-time to help her husband and then got sucked into a full-time job. Without a lot of business knowledge they struggled, but got growth and profitability after joining Service Nation Alliance. Jessica has become a knowledgeable, influential leader in the contracting world. She shares their inspiring story here, and gives us a preview of her upcoming presentation at Service World Expo. In this episode you’ll hear:
- The value of industry connections
- How incorrect pricing caused Jessica and Doug to attend Service World Expo
- Why they joined Service Nation, and what that’s done for them
- Growing 30% per year
- Projecting the right company image
- How a degree in English pays off
- The important company culture at Young Plumbing Services
- Being a Service Nation Advisory Board Mentor and how that’s like a Homeschooling Parent
- A preview of Jessica’s speech at Service World Expo
- Why contractors should attend industry events
- Getting Women in The Trades
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