63: Factors Influencing Turnover and Attrition in the Public Behavioral Health System Workforce: Qualitative Study

Eliza Hallett, M.S., (Oregon Health & Science University, Portland, Oregon) joins Dr. Dixon and Dr. Berezin to discuss the challenges faced by staff and behavioral health service providers, including low wages, traumatic work environments, low wages, and physical and administrative infrastructure.

• Workforce crisis in behavioral health care [01:33]
• How representative of the country is Oregon? [03:45]
• Who were you talking to? [05:32]
• A figure on radio [06:30]
• Generating a theoretical framework from the responses [08:01]
• Qualitative methods [09:30]
• The five factors [10:33]
• Wages [14:05]
• Infrastructure [14:40]
• Are these issues unique to behavioral health services? [19:11]
• Legislative changes in Oregon [21:25]
• Feeling supported matters [23:39]
• Did the pandemic exacerbate the problem? [27:04]
• Take home [29:08]

Access the complete Behavioral Health Workforce Report to the Oregon Health Authority and State Legislature here.

Transcript

 

Figure 1.  Factors influencing turnover and attrition in the public behavioral health system workforce in Oregon^a

^a Interviewees identified factors across three levels—system, organizational, and individual—that contribute to the direct drivers of workforce turnover and attrition.

 

.css-j9qmi7{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;font-weight:700;margin-bottom:1rem;margin-top:2.8rem;width:100%;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:start;justify-content:start;padding-left:5rem;}@media only screen and (max-width: 599px){.css-j9qmi7{padding-left:0;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;}}.css-j9qmi7 svg{fill:#27292D;}.css-j9qmi7 .eagfbvw0{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:#27292D;}